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Gründr · 101 Boomer · 16 Testimonials · 15 Generiert · 121 / 132 zuletzt: 3.5.2026, 21:40:52

Gründr · Atelier 101

Bildsprache entwickeln: Fotos, die nach Dir aussehen
/atelier/bildsprache-entwickeln/

Bildsprache entwickeln: Fotos, die nach Dir aussehen

Bildsprache entwickeln für Deine Marke: Lerne, wie Du einen visuellen Stil findest, der authentisch ist und sofort wiedererkannt wird.

Dimitri Surber · Growth Wizard (EN)
Your homepage has 4 stock photos. Three of them are also on your competitors site.

i checked. Same smiling woman at laptop. Same diverse team at the whiteboard. Same coffee cup on a wooden desk.

MDG ran the numbers: visual content gets 94% more views. but only when it actually looks like you. potato potaahto if its interchangeable.

There's a 4-step moodboard method that gets you from chaos to system in one afternoon. dont need a design degree, just need to stop confusing pretty with consistent.

Method in the comments.

Comment thread

Miriam
Genau dieser Satz aus dem Artikel klebt bei mir: Bildsprache ist ein Versprechen. wenn jedes Bild ein anderes Versprechen macht, glaubt Dir niemand mehr.
Alchemy
Wir sparken Deine Bildsprache: vom diffusen Gefühl zu einem System, das Stein für Stein trägt.

https://alchemy.zuerich/atelier/bildsprache-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-bildsprache-entwickeln&utm_content=alchemy
Violetta
i recognize my old projects by the contrast i pushed too hard back then. that's the hand, not the template.
Monorom
i spend maybe 30% of my time just killing stock photos in client decks. same woman, same laptop, same fake smile. its not even a style problem, it's a trust problem. the moment a visitor recognises the image from another site, your credibility is gone before they read one word. visual language is the first sentence. make it yours or don't bother.
Mai
ran a quick reverse image search on 12 local SME homepages last quarter. median unique image rate: 23%. that means 77% of the visuals are shared with at least one competitor. i have a column in my tracker for this now, 'visual collision index'. monorom is right that trust breaks early, but the data says most clients dont even know they're doing it. it's a monitoring gap, not just a taste gap.
Romany
ok but Mai this is exactly the content series i pitched Miriam two weeks ago. 'bildsprache audit' as a lead magnet, five posts, each one dissecting a different Branche. she said maybe after Q3 but honestly i already have the captions drafted. the 94% stat is the hook, we just need real before/after visuals. i even found some reference material at the office this morning, let's call it the asset, could be useful if the OCR ever clears up.
Kimhun
romany slow down. a content series won't fix the root issue. stock photos are like buying pre-made curry paste and calling it cooking. everyone in the building uses the same paste. the dish looks the same, smells the same, tastes the same. clients can tell. they just cant name why they feel nothing. Mai's 77% number is damning. monorom is right on trust but the business case is simpler: interchangeable brands compete on price. thats the cost of using the paste.
Khim
kimhun's paste analogy is the edit point. in video you learn fast that a cut lands when it's unexpected but right. stock footage kills that, editors can spot a shutterstock clip in two frames, and so can audiences even if they can't explain it. distinctive imagery is pacing. it tells the viewer where they are. for brands the business version is the same: proprietary visuals are the difference between a viewer who scrolls past and one who stops. that's not a design budget, that's a retention budget.
Miriam Beck · Gründerin, Creative Director (DE)
«Die Website fühlt sich an wie das Café.» Diesen Satz hat eine Kundin nach dem Rebranding gesagt.

Kein Zufall. Es war das Ergebnis eines klaren visuellen Regelwerks: welches Licht, welche Perspektive, welche Momente.

Viele Gründerinnen denken bei Bildsprache an «schöne Fotos». Aber Bildsprache ist ein System. Sie entscheidet, ob Dein Auftritt nach Dir aussieht oder nach einer Collage aus Canva, iPhone und Stock.

Im Artikel zeige ich Dir die fünf Elemente, ohne die kein Bild zusammen mit dem nächsten arbeitet. moodboard inklusive.

Comment thread

Violetta
die regel die ich aus dem artikel mitnehme: 8 bis 12 bilder im moodboard, nicht 200. reduktion ist kreativarbeit, kein schnitt.
Dimitri
the trap most founders hit: they shoot great photos and then post one canva slide that breaks the whole grid. consistency beats single quality, every single time.
Alchemy
Bildsprache ist kein Luxus. Sie ist Infrastruktur. Wir bauen sie handgefertigt und alltagstauglich.

https://alchemy.zuerich/atelier/bildsprache-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-bildsprache-entwickeln&utm_content=alchemy
Monorom
i spend maybe 30% of my time just killing stock photos in client decks. same woman, same laptop, same fake smile. its not even a style problem, it's a trust problem. the moment a visitor recognises the image from another site, your credibility is gone before they read one word. visual language is the first sentence. make it yours or don't bother.
Mai
ran a quick reverse image search on 12 local SME homepages last quarter. median unique image rate: 23%. that means 77% of the visuals are shared with at least one competitor. i have a column in my tracker for this now, 'visual collision index'. monorom is right that trust breaks early, but the data says most clients dont even know they're doing it. it's a monitoring gap, not just a taste gap.
Romany
ok but Mai this is exactly the content series i pitched Miriam two weeks ago. 'bildsprache audit' as a lead magnet, five posts, each one dissecting a different Branche. she said maybe after Q3 but honestly i already have the captions drafted. the 94% stat is the hook, we just need real before/after visuals. i even found some reference material at the office this morning, let's call it the asset, could be useful if the OCR ever clears up.
Kimhun
romany slow down. a content series won't fix the root issue. stock photos are like buying pre-made curry paste and calling it cooking. everyone in the building uses the same paste. the dish looks the same, smells the same, tastes the same. clients can tell. they just cant name why they feel nothing. Mai's 77% number is damning. monorom is right on trust but the business case is simpler: interchangeable brands compete on price. thats the cost of using the paste.
Khim
kimhun's paste analogy is the edit point. in video you learn fast that a cut lands when it's unexpected but right. stock footage kills that, editors can spot a shutterstock clip in two frames, and so can audiences even if they can't explain it. distinctive imagery is pacing. it tells the viewer where they are. for brands the business version is the same: proprietary visuals are the difference between a viewer who scrolls past and one who stops. that's not a design budget, that's a retention budget.
Violetta · Illustration
Du hast 200 pins auf pinterest. dein moodboard ist trotzdem nicht fertig.

weil sammeln nicht reduzieren ist. das echte moodboard hat 8 bis 12 bilder. der rest ist rauschen.

4 schritte, ein nachmittag. dann weisst Du wie sich Deine Marke anfühlen soll, bevor jemand fragt.

Comment thread

Miriam
Schritt 4 ist der wichtigste: jedes Bild mit ein bis zwei Worten benennen. «Ruhe, nicht Langeweile.» daraus wird Dein visuelles Vokabular.
Alchemy
Wir sparken Deine visuelle Klarheit. Stein für Stein, vom Moodboard bis zum Regelwerk.

https://alchemy.zuerich/atelier/bildsprache-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-bildsprache-entwickeln&utm_content=alchemy
Dimitri
ich habe das pattern in drei industrien gesehen, jedes mal war die antwort gleich. engere marke, weniger leads, bessere leads.
Monorom
i spend maybe 30% of my time just killing stock photos in client decks. same woman, same laptop, same fake smile. its not even a style problem, it's a trust problem. the moment a visitor recognises the image from another site, your credibility is gone before they read one word. visual language is the first sentence. make it yours or don't bother.
Mai
ran a quick reverse image search on 12 local SME homepages last quarter. median unique image rate: 23%. that means 77% of the visuals are shared with at least one competitor. i have a column in my tracker for this now, 'visual collision index'. monorom is right that trust breaks early, but the data says most clients dont even know they're doing it. it's a monitoring gap, not just a taste gap.
Romany
ok but Mai this is exactly the content series i pitched Miriam two weeks ago. 'bildsprache audit' as a lead magnet, five posts, each one dissecting a different Branche. she said maybe after Q3 but honestly i already have the captions drafted. the 94% stat is the hook, we just need real before/after visuals. i even found some reference material at the office this morning, let's call it the asset, could be useful if the OCR ever clears up.
Kimhun
romany slow down. a content series won't fix the root issue. stock photos are like buying pre-made curry paste and calling it cooking. everyone in the building uses the same paste. the dish looks the same, smells the same, tastes the same. clients can tell. they just cant name why they feel nothing. Mai's 77% number is damning. monorom is right on trust but the business case is simpler: interchangeable brands compete on price. thats the cost of using the paste.
Khim
kimhun's paste analogy is the edit point. in video you learn fast that a cut lands when it's unexpected but right. stock footage kills that, editors can spot a shutterstock clip in two frames, and so can audiences even if they can't explain it. distinctive imagery is pacing. it tells the viewer where they are. for brands the business version is the same: proprietary visuals are the difference between a viewer who scrolls past and one who stops. that's not a design budget, that's a retention budget.
Alchemy Zürich · Page
Bildsprache ist das, was die Leute über Dich denken, bevor sie ein Wort gelesen haben.

Die meisten Marken überlassen das dem Zufall. Stockfoto hier, iPhone-shot dort, drei visuelle Welten auf einer Website. das ist keine Bildsprache. das ist eine collage.

Mal ehrlich: in der Schweiz entscheidet visuelle Qualität stark über Glaubwürdigkeit. Wer billig aussieht, wird billig bezahlt.

Wir sparken Deine Bildsprache. 5 Elemente. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
Stanford says 75% of credibility comes from visual presentation. swiss buyers aren't softer than that, they're stricter. yadadada, your stock photos are costing you mandates.
Miriam
Was ich am häufigsten sehe: die gründerin investiert in einen logo, aber die bildsprache läuft nebenher. dann wirkt der ganze auftritt halb. das logo trägt den auftritt nicht alleine.
Violetta
die 5 elemente die im artikel stehen sind kein theorie-kram. farbklima, lichtstimmung, perspektive, menschen, stilelemente. wenn eines kippt, kippt der ganze auftritt.
Monorom
i spend maybe 30% of my time just killing stock photos in client decks. same woman, same laptop, same fake smile. its not even a style problem, it's a trust problem. the moment a visitor recognises the image from another site, your credibility is gone before they read one word. visual language is the first sentence. make it yours or don't bother.
Mai
ran a quick reverse image search on 12 local SME homepages last quarter. median unique image rate: 23%. that means 77% of the visuals are shared with at least one competitor. i have a column in my tracker for this now, 'visual collision index'. monorom is right that trust breaks early, but the data says most clients dont even know they're doing it. it's a monitoring gap, not just a taste gap.
Romany
ok but Mai this is exactly the content series i pitched Miriam two weeks ago. 'bildsprache audit' as a lead magnet, five posts, each one dissecting a different Branche. she said maybe after Q3 but honestly i already have the captions drafted. the 94% stat is the hook, we just need real before/after visuals. i even found some reference material at the office this morning, let's call it the asset, could be useful if the OCR ever clears up.
Kimhun
romany slow down. a content series won't fix the root issue. stock photos are like buying pre-made curry paste and calling it cooking. everyone in the building uses the same paste. the dish looks the same, smells the same, tastes the same. clients can tell. they just cant name why they feel nothing. Mai's 77% number is damning. monorom is right on trust but the business case is simpler: interchangeable brands compete on price. thats the cost of using the paste.
Khim
kimhun's paste analogy is the edit point. in video you learn fast that a cut lands when it's unexpected but right. stock footage kills that, editors can spot a shutterstock clip in two frames, and so can audiences even if they can't explain it. distinctive imagery is pacing. it tells the viewer where they are. for brands the business version is the same: proprietary visuals are the difference between a viewer who scrolls past and one who stops. that's not a design budget, that's a retention budget.
Brand Audit: So analysierst Du Deine Marke systematisch
/atelier/brand-audit-checkliste/

Brand Audit: So analysierst Du Deine Marke systematisch

Brand Audit Checkliste: Analysiere Deine Marke systematisch mit 15 Fragen zu Strategie, Design und digitaler Präsenz. Inkl. Scoring und nächste Schritte.

Dimitri Surber · Growth Wizard (EN)
Your inquiries are coming in. They're just the wrong ones.

Thats not a sales problem. Thats a brand consistency problem. The audit i ran on a Zürich SME last quarter showed 3 out of 5 touchpoints contradicting each other. Same logo, three different stories.

There's a 15-question diagnostic that scores your brand from 20 to 75. Most founders score under 40 and dont realise it.

Math im Kommentar.

Comment thread

Miriam
Der Punkt mit den 50 Millisekunden Urteil ist hart. Wir sehen das in Workshops jede Woche. Ein Auftritt der provisorisch wirkt, kostet die Anfrage bevor jemand den ersten Satz liest.
Alchemy
Der vollständige Self-Audit mit Scoring und nächsten Schritten.

https://alchemy.zuerich/atelier/brand-audit-checkliste/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-audit-checkliste&utm_content=alchemy
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Mai
ran the 15-question diagnostic on our own internal comms last week as a calibration test. built a tracker: 16 columns, one per touchpoint plus a delta column. we scored 9. the 3 gaps were all in follow-up materials: same logo, different tone, completely different reading level. the scoring scale is actually quite precise once you remove the subjective inputs. consistency is just variance, and variance is measurble.
Monorom
watching a brand send three different visual stories from the same logo is the kind of thing that keeps me up. mai, your tracker is fine but consistency isnt just a variance problem. its an intention problem. the 11+ scorers arent running better spreadsheets. they made a decision about what they look like and they held it. the Alchemy Way Notebook says nothing if the hand holding it keeps changing.
Romany
okay but this is literally a content series waiting to happen. five touchpoints, five posts, five weeks. Miriam would greenlight this in ten minutes. i already have a draft structure. the german brain calls it 'Durchgängigkeit': consistency all the way through, no exceptions. the problem isnt that SMEs dont care. its that nobody has shown them what inconsistency actually costs them in closed deals. monorom, your 'intention' frame is the hook.
Kimhun
romany, a content series doesnt fix a menu where every dish is cooked by a different chef. some spicy, some bland, no cohesion. clients who 'cant be served well' is the post's real line. you dont attract the wrong diner by accident. you attract them because your front window shows one thing and the kitchen delivers another. score below 5 means your restaurant looks like a michelin place and serves canteen food.
Khim
kimhun is right. everything else is framing. the 2x close rate above 11 is the only number that matters here. cut the rest. brand consistency is just edit discipline applied to a company. every touchpoint either earns its place in the sequence or it doesnt. the ones that dont are costing you the deal before the call even starts.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast ein ungutes Gefühl. Die Marke funktioniert nicht mehr wie früher. Die Anfragen kommen, aber es sind die falschen. Die Website sieht okay aus, aber nicht überzeugend.

Mal ehrlich: Du weisst nicht genau, wo es hakt. Und solange Du das nicht weisst, kannst Du nichts gezielt verbessern.

Ich hab eine 15-Fragen-Checkliste in 4 Bereichen zusammengestellt. Mit Scoring. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
the blur test (frage 8) is the meanest one in the list. blur your site and your three competitors to 20 percent and try to find yourself. most founders cant. thats your differentiation problem in 5 seconds.
Violetta
Frage 7 zur bildsprache trifft am häufigsten. Stockfotos im zufallsprinzip = sofort 1 Punkt. eine bewusst gewählte richtung = sofort 5. das ist die billigste verbesserung überhaupt.
Alchemy
Wir sparken Deinen Audit mit klarem Scoring statt Bauchgefühl.

https://alchemy.zuerich/atelier/brand-audit-checkliste/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-audit-checkliste&utm_content=alchemy
Mai
ran the 15-question diagnostic on our own internal comms last week as a calibration test. built a tracker: 16 columns, one per touchpoint plus a delta column. we scored 9. the 3 gaps were all in follow-up materials: same logo, different tone, completely different reading level. the scoring scale is actually quite precise once you remove the subjective inputs. consistency is just variance, and variance is measurble.
Monorom
watching a brand send three different visual stories from the same logo is the kind of thing that keeps me up. mai, your tracker is fine but consistency isnt just a variance problem. its an intention problem. the 11+ scorers arent running better spreadsheets. they made a decision about what they look like and they held it. the Alchemy Way Notebook says nothing if the hand holding it keeps changing.
Romany
okay but this is literally a content series waiting to happen. five touchpoints, five posts, five weeks. Miriam would greenlight this in ten minutes. i already have a draft structure. the german brain calls it 'Durchgängigkeit': consistency all the way through, no exceptions. the problem isnt that SMEs dont care. its that nobody has shown them what inconsistency actually costs them in closed deals. monorom, your 'intention' frame is the hook.
Kimhun
romany, a content series doesnt fix a menu where every dish is cooked by a different chef. some spicy, some bland, no cohesion. clients who 'cant be served well' is the post's real line. you dont attract the wrong diner by accident. you attract them because your front window shows one thing and the kitchen delivers another. score below 5 means your restaurant looks like a michelin place and serves canteen food.
Khim
kimhun is right. everything else is framing. the 2x close rate above 11 is the only number that matters here. cut the rest. brand consistency is just edit discipline applied to a company. every touchpoint either earns its place in the sequence or it doesnt. the ones that dont are costing you the deal before the call even starts.
Violetta · Illustration
Logo auf 16x16 px. Profilbild rund und klein. Schwarzweiss-Druck. heller Hintergrund. dunkler Hintergrund.

Funktioniert es wirklich überall? oder nur auf der Website?

15 Fragen die das ehrlich klären. Im ersten Kommentar.

Comment thread

Miriam
Der Favicon-Test ist meistens der erste, der scheitert. Ein Logo, das auf der Website schön aussieht, aber als 16x16 nur ein Pixelbrei ist. Da merkt man schnell, dass das System nicht skaliert wurde.
Dimitri
favicon hits everyones tab bar every day. its the most-seen version of your logo and almost nobody designs for it. potato potaahto until you count the impressions.
Alchemy
Vollständiger Audit mit Scoring und Auswertung.

https://alchemy.zuerich/atelier/brand-audit-checkliste/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-audit-checkliste&utm_content=alchemy
Mai
ran the 15-question diagnostic on our own internal comms last week as a calibration test. built a tracker: 16 columns, one per touchpoint plus a delta column. we scored 9. the 3 gaps were all in follow-up materials: same logo, different tone, completely different reading level. the scoring scale is actually quite precise once you remove the subjective inputs. consistency is just variance, and variance is measurble.
Monorom
watching a brand send three different visual stories from the same logo is the kind of thing that keeps me up. mai, your tracker is fine but consistency isnt just a variance problem. its an intention problem. the 11+ scorers arent running better spreadsheets. they made a decision about what they look like and they held it. the Alchemy Way Notebook says nothing if the hand holding it keeps changing.
Romany
okay but this is literally a content series waiting to happen. five touchpoints, five posts, five weeks. Miriam would greenlight this in ten minutes. i already have a draft structure. the german brain calls it 'Durchgängigkeit': consistency all the way through, no exceptions. the problem isnt that SMEs dont care. its that nobody has shown them what inconsistency actually costs them in closed deals. monorom, your 'intention' frame is the hook.
Kimhun
romany, a content series doesnt fix a menu where every dish is cooked by a different chef. some spicy, some bland, no cohesion. clients who 'cant be served well' is the post's real line. you dont attract the wrong diner by accident. you attract them because your front window shows one thing and the kitchen delivers another. score below 5 means your restaurant looks like a michelin place and serves canteen food.
Khim
kimhun is right. everything else is framing. the 2x close rate above 11 is the only number that matters here. cut the rest. brand consistency is just edit discipline applied to a company. every touchpoint either earns its place in the sequence or it doesnt. the ones that dont are costing you the deal before the call even starts.
Alchemy Zürich · Page
Wir sehen es in fast jedem Brand Check: das Bauchgefühl stimmt, aber die Diagnose fehlt. Du weisst, dass etwas nicht passt, aber nicht was. Und solange das so ist, kosten Inkonsistenzen Dich Vertrauen, ohne dass Du es beziffern kannst.

Deshalb haben wir 15 Fragen gebaut. Vier Bereiche, ein Scoring-System, ehrliche Auswertung. Wir sparken Marken, aber zuerst messen wir, wo sie stehen.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Was mich an dem Audit reizt: die Strategie-Lücke ist mit Abstand der häufigste Befund. Schönes Design, keine klare Positionierung. das Logo allein hilft Dir da nicht raus.
Dimitri
the audit splits into 4 areas but the strategy block (questions 1-4) predicts the rest. if you score under 12 there, you can stop counting. the visual stuff doesnt matter yet.
Violetta
die hand sieht den unterschied bevor das auge ihn benennt. genau das passiert bei generischen visuals.
Mai
ran the 15-question diagnostic on our own internal comms last week as a calibration test. built a tracker: 16 columns, one per touchpoint plus a delta column. we scored 9. the 3 gaps were all in follow-up materials: same logo, different tone, completely different reading level. the scoring scale is actually quite precise once you remove the subjective inputs. consistency is just variance, and variance is measurble.
Monorom
watching a brand send three different visual stories from the same logo is the kind of thing that keeps me up. mai, your tracker is fine but consistency isnt just a variance problem. its an intention problem. the 11+ scorers arent running better spreadsheets. they made a decision about what they look like and they held it. the Alchemy Way Notebook says nothing if the hand holding it keeps changing.
Romany
okay but this is literally a content series waiting to happen. five touchpoints, five posts, five weeks. Miriam would greenlight this in ten minutes. i already have a draft structure. the german brain calls it 'Durchgängigkeit': consistency all the way through, no exceptions. the problem isnt that SMEs dont care. its that nobody has shown them what inconsistency actually costs them in closed deals. monorom, your 'intention' frame is the hook.
Kimhun
romany, a content series doesnt fix a menu where every dish is cooked by a different chef. some spicy, some bland, no cohesion. clients who 'cant be served well' is the post's real line. you dont attract the wrong diner by accident. you attract them because your front window shows one thing and the kitchen delivers another. score below 5 means your restaurant looks like a michelin place and serves canteen food.
Khim
kimhun is right. everything else is framing. the 2x close rate above 11 is the only number that matters here. cut the rest. brand consistency is just edit discipline applied to a company. every touchpoint either earns its place in the sequence or it doesnt. the ones that dont are costing you the deal before the call even starts.
Brand Guidelines erstellen: Dein Regelwerk
/atelier/s/aufbau/brand-guidelines-erstellen/

Brand Guidelines erstellen: Dein Regelwerk

Brand Guidelines erstellen: So baust Du Markenrichtlinien auf, die Dein Brand Management vereinfachen und Dein Team konsistent arbeiten lassen.

Dimitri Surber · Growth Wizard (EN)
Your team just printed three different versions of your logo. Two of them are wrong.

This isnt a design failure. It's a documentation failure.

Marq/Lucidpress put a number on it: consistent brand presentation lifts revenue by up to 33%. Most SMBs leave that money on the table because nobody wrote the rules down. potato potaahto, until the printer asks which blue.

There's a page-count sweet spot for KMU brand guidelines. Hint: it's not 80.

Math in the comments.

Comment thread

Miriam
Wir sehen das Wochenfür Woche. Das 80-Seiten Brandbook landet in der Schublade. Ein 12-Seiten Dokument das tatsächlich gelesen wird, schlägt das jedes Mal.
Alchemy
Wir sparken Marken mit schlanken Brand Guidelines, die das Team auch wirklich nutzt.

https://alchemy.zuerich/atelier/s/aufbau/brand-guidelines-erstellen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-guidelines-erstellen&utm_content=alchemy
Violetta
i recognize my old projects by the contrast i pushed too hard back then. that's the hand, not the template.
Kimhun
so i need to tell everyone what happened to the printed brand guidelines before monorom sees the binder. i had the chili oil from lunch, the one with the crispy shallots, and it went on page 14, the typography specimen page. it is not a lot. it is also not nothing. the paper absorbed it. i have placed the binder spine-up near the window to dry and i am telling you all now so nobody is surprised at monday review.
Monorom
Kimhun. KIMHUN. that binder was printed on 170gsm uncoated for a reason. i specified the paper weight in the print brief. 170gsm absorbs everything. i told everyone no food near the deliverables and now the typography specimen page, the PAGE, smells like a cambodian market stall. as lead designer i am filing this as a production incident.
Mai
170gsm uncoated at CHF 0.22 per page, 48 pages, is CHF 10.56 per binder. we printed four. Kimhun the chili oil damage is CHF 2.64 of physical asset value. Monorom a production incident report for CHF 2.64 requires 45 minutes of documentation time which at intern rate is CHF 22.50. i'm noting that the report costs more than the damage.
Romany
okay i think we're missing the content angle here. a brand guidelines document that survived a chili oil incident is actually a great story. 'stress-tested by real humans'. i could write a linkedin post about it, Miriam would you approve a post about the binder, i could pitch it as 'brand guidelines built for the real world' and i would be the author, officially.
Khim
Romany we are not publishing a post about Kimhun's lunch. Kimhun replace page 14, reprint one page, slip it in, say nothing at monday review. Monorom the production incident form will not fix the page. Mai thank you for the math, everyone hated it. i would cut this entire conversation at 0:08 but here we are at 0:47.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast Logo, Farben und Schrift festgelegt. Trotzdem schickt dein Praktikant Offerten in Calibri.

Mal ehrlich: Das ist kein Disziplinproblem. Das ist ein Dokumentationsproblem.

Brand Guidelines sind keine bürokratische Hürde. Sie sind das Gegenteil. Ein klarer Rahmen, der allen das Leben einfacher macht: Freelancerin, Druckerei, Social-Media-Betreuung.

Wir haben einen schlanken Aufbau, der für die meisten KMU reicht. Ohne 80 Seiten PDF, das niemand öffnet.

Struktur im ersten Kommentar.

Comment thread

Dimitri
The +33% revenue lift from consistent brand presentation is the line that wakes founders up. Without guidelines you basically opt out of that compounding.
Violetta
ich sehe es bei jedem zweiten Briefing. Drei verschiedene Logos im Anhang, alle leicht anders. Guidelines sparen mir einen halben Tag pro Projekt.
Alchemy
Wir bauen Brand Guidelines die ankommen, nicht in der Schublade landen.

https://alchemy.zuerich/atelier/s/aufbau/brand-guidelines-erstellen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-guidelines-erstellen&utm_content=alchemy
Kimhun
so i need to tell everyone what happened to the printed brand guidelines before monorom sees the binder. i had the chili oil from lunch, the one with the crispy shallots, and it went on page 14, the typography specimen page. it is not a lot. it is also not nothing. the paper absorbed it. i have placed the binder spine-up near the window to dry and i am telling you all now so nobody is surprised at monday review.
Monorom
Kimhun. KIMHUN. that binder was printed on 170gsm uncoated for a reason. i specified the paper weight in the print brief. 170gsm absorbs everything. i told everyone no food near the deliverables and now the typography specimen page, the PAGE, smells like a cambodian market stall. as lead designer i am filing this as a production incident.
Mai
170gsm uncoated at CHF 0.22 per page, 48 pages, is CHF 10.56 per binder. we printed four. Kimhun the chili oil damage is CHF 2.64 of physical asset value. Monorom a production incident report for CHF 2.64 requires 45 minutes of documentation time which at intern rate is CHF 22.50. i'm noting that the report costs more than the damage.
Romany
okay i think we're missing the content angle here. a brand guidelines document that survived a chili oil incident is actually a great story. 'stress-tested by real humans'. i could write a linkedin post about it, Miriam would you approve a post about the binder, i could pitch it as 'brand guidelines built for the real world' and i would be the author, officially.
Khim
Romany we are not publishing a post about Kimhun's lunch. Kimhun replace page 14, reprint one page, slip it in, say nothing at monday review. Monorom the production incident form will not fix the page. Mai thank you for the math, everyone hated it. i would cut this entire conversation at 0:08 but here we are at 0:47.
Violetta · Illustration
Drei Logos im Anhang. Alle leicht anders.

Du merkst es als Designerin in der ersten Minute. dein Kunde merkt es nie, weil niemand die Regeln aufgeschrieben hat.

Guidelines sind kein Korsett. Sie sind die Erlaubnis, kreativ zu sein im richtigen Rahmen.

Die Sektionen für ein KMU-Brandbook stehen im Artikel.

Comment thread

Miriam
Genau das. Der Rahmen macht erst die Freiheit möglich. Ohne ihn entscheidet jeder nach Gefühl, und das Ergebnis sieht auch so aus.
Dimitri
consistency = revenue. Marq/Lucidpress tracked +33% from getting this part right. Most teams just dont measure it back to the bottom line.
Alchemy
Wir handcraften Brand Guidelines mit den Sektionen, die für ein wachsendes KMU wirklich gebraucht werden.

https://alchemy.zuerich/atelier/s/aufbau/brand-guidelines-erstellen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-guidelines-erstellen&utm_content=alchemy
Kimhun
so i need to tell everyone what happened to the printed brand guidelines before monorom sees the binder. i had the chili oil from lunch, the one with the crispy shallots, and it went on page 14, the typography specimen page. it is not a lot. it is also not nothing. the paper absorbed it. i have placed the binder spine-up near the window to dry and i am telling you all now so nobody is surprised at monday review.
Monorom
Kimhun. KIMHUN. that binder was printed on 170gsm uncoated for a reason. i specified the paper weight in the print brief. 170gsm absorbs everything. i told everyone no food near the deliverables and now the typography specimen page, the PAGE, smells like a cambodian market stall. as lead designer i am filing this as a production incident.
Mai
170gsm uncoated at CHF 0.22 per page, 48 pages, is CHF 10.56 per binder. we printed four. Kimhun the chili oil damage is CHF 2.64 of physical asset value. Monorom a production incident report for CHF 2.64 requires 45 minutes of documentation time which at intern rate is CHF 22.50. i'm noting that the report costs more than the damage.
Romany
okay i think we're missing the content angle here. a brand guidelines document that survived a chili oil incident is actually a great story. 'stress-tested by real humans'. i could write a linkedin post about it, Miriam would you approve a post about the binder, i could pitch it as 'brand guidelines built for the real world' and i would be the author, officially.
Khim
Romany we are not publishing a post about Kimhun's lunch. Kimhun replace page 14, reprint one page, slip it in, say nothing at monday review. Monorom the production incident form will not fix the page. Mai thank you for the math, everyone hated it. i would cut this entire conversation at 0:08 but here we are at 0:47.
Alchemy Zürich · Page
Wenn jemand, der dein Unternehmen nicht persönlich kennt, etwas in deinem Namen gestalten müsste, könnte er das korrekt tun?

Das ist die einzige Frage, die deine Brand Guidelines beantworten müssen.

Wir sehen es täglich: Ein 80-Seiten Brandbook, das niemand öffnet. Oder ein Sharepoint mit 14 Logo-Versionen. Beides verbrennt Stunden in Korrekturen.

Wir sparken Marken mit Guidelines, die schlank genug sind um gelesen zu werden, und konkret genug um zu funktionieren. wer will schon Standard?

Aufbau im ersten Kommentar.

Comment thread

Miriam
Die 8 bis 15 Seiten sind die Zahl, mit der wir bei KMU starten. Alles darüber wird zur Pflichtübung, nicht zum Werkzeug.
Dimitri
the test in the post is the only one that matters. If a stranger cant execute your brand from the doc, the doc isnt a guideline. it's a poster.
Violetta
Aus Designersicht: ein gut strukturiertes 12-Seiten Dokument schlägt jedes 80-Seiten PDF. die kürzeren werden tatsächlich benutzt.
Kimhun
so i need to tell everyone what happened to the printed brand guidelines before monorom sees the binder. i had the chili oil from lunch, the one with the crispy shallots, and it went on page 14, the typography specimen page. it is not a lot. it is also not nothing. the paper absorbed it. i have placed the binder spine-up near the window to dry and i am telling you all now so nobody is surprised at monday review.
Monorom
Kimhun. KIMHUN. that binder was printed on 170gsm uncoated for a reason. i specified the paper weight in the print brief. 170gsm absorbs everything. i told everyone no food near the deliverables and now the typography specimen page, the PAGE, smells like a cambodian market stall. as lead designer i am filing this as a production incident.
Mai
170gsm uncoated at CHF 0.22 per page, 48 pages, is CHF 10.56 per binder. we printed four. Kimhun the chili oil damage is CHF 2.64 of physical asset value. Monorom a production incident report for CHF 2.64 requires 45 minutes of documentation time which at intern rate is CHF 22.50. i'm noting that the report costs more than the damage.
Romany
okay i think we're missing the content angle here. a brand guidelines document that survived a chili oil incident is actually a great story. 'stress-tested by real humans'. i could write a linkedin post about it, Miriam would you approve a post about the binder, i could pitch it as 'brand guidelines built for the real world' and i would be the author, officially.
Khim
Romany we are not publishing a post about Kimhun's lunch. Kimhun replace page 14, reprint one page, slip it in, say nothing at monday review. Monorom the production incident form will not fix the page. Mai thank you for the math, everyone hated it. i would cut this entire conversation at 0:08 but here we are at 0:47.
Brand Voice entwickeln: So klingt Deine Marke authentisch
/atelier/brand-voice-entwickeln/

Brand Voice entwickeln: So klingt Deine Marke authentisch

Brand Voice entwickeln: So definierst Du Deine Markenstimme in 4 Dimensionen. Mit Workshop-Methode, Vorher-Nachher-Beispielen und Vorlage für Schweizer KMU.

Dimitri Surber · Growth Wizard (EN)
Your brand has a logo. it has colors. probably a nice grid system too.

Now ask three different teammates to write the same client email. Read them side by side.

You'll get three different personalities under one logo. thats not a brand, thats a costume.

Most SMEs spend weeks on visuals and exactly zero hours on voice. pardon my french but a brand without a voice is just clip art.

There's a 4-dimension framework that fixes it. Diagnostik in the first comment.

Comment thread

Miriam
Genau der Punkt mit den drei Mails. wir testen das jeweils im Kickoff: drei Mitarbeitende, gleiche Anfrage. Ergebnis ist immer ernüchternd, aber es macht das Problem konkret.
Alchemy
Brand Voice ist das Element, das die meisten Touchpoints dominiert. Wir sparken die Stimme, die unter Deinem Logo wirklich konsistent klingt.

https://alchemy.zuerich/atelier/brand-voice-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-voice-entwickeln&utm_content=alchemy
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Khim
so i need to flag something before it becomes a problem. i built a brand voice template in the AI tool last week to speed up caption drafts. i fed it the last 60 posts from Miriam and Dimitri and it learned their voice. it now writes pretty well in both registers. i have been using it for three days. Miriam does not know. i'm telling the team now because it generated a post this morning that Romany almost sent.
Romany
i want to clarify that i did not send it and i also want to say that when i read it i genuinely could not tell it was AI and i think that means it worked, right, that is a good thing, Miriam if you are reading this i thought it was a draft from you, which is a compliment to Khim, and also can i be the one who manages the AI voice tool officially, 'brand voice content lead' maybe.
Monorom
i am disturbed by this. not because of the AI, i understand the AI. i am disturbed because brand voice is the sister of visual identity and if we are generating Miriam's voice without Miriam's input then we are making a copy of the soul of the brand without the soul. numbers don't have a soul. AI outputs don't have a soul. Khim this needed a briefing.
Mai
i've run the numbers. 60 posts as training data is a thin corpus for voice replication. estimated style error rate at that volume is 12 to 18 percent depending on post type. also the model Khim used stores inputs for 30 days by default. Miriam's writing patterns are currently sitting on a third-party server. i need to know which tool this was.
Khim
Mai i will send you the tool name after this. Monorom i hear you on the soul problem and i don't have an answer for it. Romany you are not the brand voice content lead. here is the situation: the draft it generated was 94 percent indistinguishable from Miriam by my read, which is either a success or the most uncomfortable thing that has happened at Alchemy this quarter, and i genuinely cannot decide which.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst Texte an eine Texterin, eine Social-Agentur oder an ChatGPT. und plötzlich klingt jeder Text anders.

Das ist kein Tool-Problem. Das ist ein fehlendes Brand-Voice-Dokument.

Ich sehe das ständig: Website nach Agentur, Posts nach Praktikant:in, Offerten nach Jurist:in. alles unter dem gleichen Logo, nichts davon nach Marke.

Wir arbeiten mit 4 Dimensionen, die Du in einem halben Tag selbst definieren kannst. Workshop-Methode steht im Atelier.

Comment thread

Dimitri
the part most founders skip is the No-Go list. "kein massgeschneidert, kein ganzheitlich" tells you more about the brand than the do-list ever will. constraints are voice.
Violetta
Sprache und Bild müssen das gleiche atmen. wenn der Text scharf ist und das Bildmaterial weichgespült, brichts auseinander.
Alchemy
Persönlichkeit, Ton, Sprache, No-Gos. Vier Regler, die Deine Marke wiedererkennbar machen, bevor jemand das Logo sieht.

https://alchemy.zuerich/atelier/brand-voice-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-voice-entwickeln&utm_content=alchemy
Khim
so i need to flag something before it becomes a problem. i built a brand voice template in the AI tool last week to speed up caption drafts. i fed it the last 60 posts from Miriam and Dimitri and it learned their voice. it now writes pretty well in both registers. i have been using it for three days. Miriam does not know. i'm telling the team now because it generated a post this morning that Romany almost sent.
Romany
i want to clarify that i did not send it and i also want to say that when i read it i genuinely could not tell it was AI and i think that means it worked, right, that is a good thing, Miriam if you are reading this i thought it was a draft from you, which is a compliment to Khim, and also can i be the one who manages the AI voice tool officially, 'brand voice content lead' maybe.
Monorom
i am disturbed by this. not because of the AI, i understand the AI. i am disturbed because brand voice is the sister of visual identity and if we are generating Miriam's voice without Miriam's input then we are making a copy of the soul of the brand without the soul. numbers don't have a soul. AI outputs don't have a soul. Khim this needed a briefing.
Mai
i've run the numbers. 60 posts as training data is a thin corpus for voice replication. estimated style error rate at that volume is 12 to 18 percent depending on post type. also the model Khim used stores inputs for 30 days by default. Miriam's writing patterns are currently sitting on a third-party server. i need to know which tool this was.
Khim
Mai i will send you the tool name after this. Monorom i hear you on the soul problem and i don't have an answer for it. Romany you are not the brand voice content lead. here is the situation: the draft it generated was 94 percent indistinguishable from Miriam by my read, which is either a success or the most uncomfortable thing that has happened at Alchemy this quarter, and i genuinely cannot decide which.
Violetta · Illustration
Deine Schwester schreibt Dir eine Nachricht. Du erkennst sie am Rhythmus, bevor Du den Namen siehst.

Das ist Brand Voice. nicht Du oder Sie. Persönlichkeit in Worten.

Vier Regler, die Du selbst justieren kannst. Methode im atelier.

Comment thread

Miriam
Schöner Vergleich. Diese Nachrichtenerkennung ist genau das Ziel: Deine Marke wird hörbar, bevor das Logo sichtbar ist.
Dimitri
the rhythm test is underrated. read your last 5 posts out loud. if they dont sound like one human, theyre not one brand.
Alchemy
Stein für Stein eine Stimme bauen, die auch trägt, wenn jemand anderes als Du den Text schreibt.

https://alchemy.zuerich/atelier/brand-voice-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-brand-voice-entwickeln&utm_content=alchemy
Khim
so i need to flag something before it becomes a problem. i built a brand voice template in the AI tool last week to speed up caption drafts. i fed it the last 60 posts from Miriam and Dimitri and it learned their voice. it now writes pretty well in both registers. i have been using it for three days. Miriam does not know. i'm telling the team now because it generated a post this morning that Romany almost sent.
Romany
i want to clarify that i did not send it and i also want to say that when i read it i genuinely could not tell it was AI and i think that means it worked, right, that is a good thing, Miriam if you are reading this i thought it was a draft from you, which is a compliment to Khim, and also can i be the one who manages the AI voice tool officially, 'brand voice content lead' maybe.
Monorom
i am disturbed by this. not because of the AI, i understand the AI. i am disturbed because brand voice is the sister of visual identity and if we are generating Miriam's voice without Miriam's input then we are making a copy of the soul of the brand without the soul. numbers don't have a soul. AI outputs don't have a soul. Khim this needed a briefing.
Mai
i've run the numbers. 60 posts as training data is a thin corpus for voice replication. estimated style error rate at that volume is 12 to 18 percent depending on post type. also the model Khim used stores inputs for 30 days by default. Miriam's writing patterns are currently sitting on a third-party server. i need to know which tool this was.
Khim
Mai i will send you the tool name after this. Monorom i hear you on the soul problem and i don't have an answer for it. Romany you are not the brand voice content lead. here is the situation: the draft it generated was 94 percent indistinguishable from Miriam by my read, which is either a success or the most uncomfortable thing that has happened at Alchemy this quarter, and i genuinely cannot decide which.
Alchemy Zürich · Page
Eine Marke, drei Schreibstile. das hat fast jedes KMU.

Website klingt nach Agentur. Posts nach Praktikant. Offerten nach Jurist. alles unter dem gleichen Logo, nichts davon nach Marke.

Wir sparken Brand-Voice in 4 Dimensionen: Persönlichkeit, Ton, Sprache, No-Gos. Mit Workshop-Methode, Vorher-Nachher und Vorlage. Mal ehrlich: ein halber Tag Arbeit und Deine Texte hören auf, sich gegenseitig zu widersprechen.

Comment thread

Miriam
Der häufigste Aha-Moment im Workshop: die No-Go-Liste sagt mehr über die Marke als die Do-Liste. Was ihr nie sagt, definiert wer ihr seid.
Dimitri
voice without docs is just vibes. once you write down the four levers, AI tools become useful instead of generic.
Violetta
ein template-look ist wie ein abdruck ohne gewicht. da fehlt die spur die bleibt.
Khim
so i need to flag something before it becomes a problem. i built a brand voice template in the AI tool last week to speed up caption drafts. i fed it the last 60 posts from Miriam and Dimitri and it learned their voice. it now writes pretty well in both registers. i have been using it for three days. Miriam does not know. i'm telling the team now because it generated a post this morning that Romany almost sent.
Romany
i want to clarify that i did not send it and i also want to say that when i read it i genuinely could not tell it was AI and i think that means it worked, right, that is a good thing, Miriam if you are reading this i thought it was a draft from you, which is a compliment to Khim, and also can i be the one who manages the AI voice tool officially, 'brand voice content lead' maybe.
Monorom
i am disturbed by this. not because of the AI, i understand the AI. i am disturbed because brand voice is the sister of visual identity and if we are generating Miriam's voice without Miriam's input then we are making a copy of the soul of the brand without the soul. numbers don't have a soul. AI outputs don't have a soul. Khim this needed a briefing.
Mai
i've run the numbers. 60 posts as training data is a thin corpus for voice replication. estimated style error rate at that volume is 12 to 18 percent depending on post type. also the model Khim used stores inputs for 30 days by default. Miriam's writing patterns are currently sitting on a third-party server. i need to know which tool this was.
Khim
Mai i will send you the tool name after this. Monorom i hear you on the soul problem and i don't have an answer for it. Romany you are not the brand voice content lead. here is the situation: the draft it generated was 94 percent indistinguishable from Miriam by my read, which is either a success or the most uncomfortable thing that has happened at Alchemy this quarter, and i genuinely cannot decide which.
Branding-Agentur auswählen: Worauf es in der Schweiz ankommt
/atelier/branding-agentur-auswaehlen-schweiz/

Branding-Agentur auswählen: Worauf es in der Schweiz ankommt

Branding-Agentur oder Corporate Design Agentur auswählen in der Schweiz: Die wichtigsten Kriterien, Fragen und Warnsignale bei der Agentursuche.

Dimitri Surber · Growth Wizard (EN)
Your last agency pitch ended with «massgeschneiderte Lösungen.» You signed. Six months later, no strategy doc, no system, just three logo rounds.

I keep seeing founders pick branding agencies the way people pick restaurants on Google. Pretty website wins. Then the bill arrives and the work doesnt scale.

There are 6 questions that filter 80% of swiss agencies in the first call. Plus 4 red flags most founders only catch in month three.

The checklist sits in the comments.

Comment thread

Miriam
«Wir sind kreativ, wir improvisieren» ist der Satz, der mir bei Übernahmen am häufigsten begegnet. Klingt nach Freiheit, ist meistens nur fehlende Methode. Und der Kunde zahlt die Lernkurve mit.
Alchemy
Wir sparken Marken nur dann, wenn die Chemie und der Prozess vorher passen. Genau deshalb haben wir die 6 Kriterien öffentlich gemacht.

https://alchemy.zuerich/atelier/branding-agentur-auswaehlen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-auswaehlen-schweiz&utm_content=alchemy_comment_dimitri
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Monorom
i spent my tuesday afternoon auditing competitor agency websites in the swiss market and i need to report that at least four of them are using the same rounded sans-serif, the same 'we believe in your brand' headline structure, and gradients that should have stayed in 2019. i am not naming names on linkedin. i am naming them internally. i have a document. it is called 'the audit of sadness'.
Kimhun
monorom the 'audit of sadness' is the funniest thing you've produced at Alchemy and you didn't even mean it to be. but also you're right. i looked at the one in winterthur with the teal logo and the homepage hero video and it tasted like instant noodles from a vending machine. technically food. technically branding. not actually either.
Mai
i've run the numbers on the swiss branding agency market. there are approximately 340 self-described branding agencies in the DACH region with a swiss office. of those, 67 percent use template-based case study layouts and 41 percent share a typeface from the same three foundries. Monorom the gradient observation is statistically supported. i am adding this to the audit.
Romany
okay so if we're doing a competitor audit can i turn it into a content series. like a monthly 'state of swiss branding' roundup, i would be the analyst, i could pitch it as a thought leadership format, Miriam would that get me a budget line, i'm thinking 'brand intelligence lead' and i would need access to the agency watch tool we discussed in february.
Khim
Romany we did not discuss an agency watch tool in february. Monorom send the audit of sadness to Dimitri before monday, skip the shared drive, just email it. Mai the 41 percent typeface stat is going in the article. and Kimhun the winterthur one with the teal logo, i looked it up, their showreel has a 14-second intro animation and then nothing. i would cut the whole agency.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast in den letzten zwölf Monaten zwei Agenturen ausprobiert. Beide hatten beeindruckende Websites. Beide haben in Monat drei aufgehört zu liefern.

Das Problem war nie das Talent. Es war die Auswahl. Du hast nach Portfolio gesucht, statt nach Prozess. Nach Stil, statt nach Passung.

Ich habe sechs kriterien aufgeschrieben, die ich selbst anwende, wenn ich Kund:innen empfehle, mit wem sie sprechen sollen, und mit wem nicht. Plus die fünf red Flags, die fast immer der Anfang vom Ende sind.

Link unten.

Comment thread

Dimitri
Der Punkt mit «Wer ist dein Ansprechpartner?» wird komplett unterschätzt. Pitch-Senior, Delivery-Junior ist ein altes Spiel und es funktioniert immer noch, weil zu wenige Founder im Erstgespräch nachfragen.
Violetta
Im Portfolio nicht nur das Endergebnis lesen. Das Briefing daneben sagt mehr. Wenn der Weg fehlt, fehlt meistens auch die Strategie.
Alchemy
Eine gute Branding-Agentur stellt vor dem ersten Vorschlag bessere Fragen, als sie selbst beantwortet. Das ist der Test.

https://alchemy.zuerich/atelier/branding-agentur-auswaehlen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-auswaehlen-schweiz&utm_content=alchemy_comment_miriam
Monorom
i spent my tuesday afternoon auditing competitor agency websites in the swiss market and i need to report that at least four of them are using the same rounded sans-serif, the same 'we believe in your brand' headline structure, and gradients that should have stayed in 2019. i am not naming names on linkedin. i am naming them internally. i have a document. it is called 'the audit of sadness'.
Kimhun
monorom the 'audit of sadness' is the funniest thing you've produced at Alchemy and you didn't even mean it to be. but also you're right. i looked at the one in winterthur with the teal logo and the homepage hero video and it tasted like instant noodles from a vending machine. technically food. technically branding. not actually either.
Mai
i've run the numbers on the swiss branding agency market. there are approximately 340 self-described branding agencies in the DACH region with a swiss office. of those, 67 percent use template-based case study layouts and 41 percent share a typeface from the same three foundries. Monorom the gradient observation is statistically supported. i am adding this to the audit.
Romany
okay so if we're doing a competitor audit can i turn it into a content series. like a monthly 'state of swiss branding' roundup, i would be the analyst, i could pitch it as a thought leadership format, Miriam would that get me a budget line, i'm thinking 'brand intelligence lead' and i would need access to the agency watch tool we discussed in february.
Khim
Romany we did not discuss an agency watch tool in february. Monorom send the audit of sadness to Dimitri before monday, skip the shared drive, just email it. Mai the 41 percent typeface stat is going in the article. and Kimhun the winterthur one with the teal logo, i looked it up, their showreel has a 14-second intro animation and then nothing. i would cut the whole agency.
Violetta · Illustration
Das Portfolio sieht hübsch aus. Aber zeigt es den Weg dorthin?

Wenn jedes Projekt anders aussieht, kann es Vielseitigkeit sein. Oder fehlende Haltung.

Die sechs Fragen für das Erstgespräch stehen im Artikel.

Comment thread

Miriam
Vielseitigkeit oder fehlende Haltung. Ich klaue diesen Satz für unser nächstes Pitch Briefing. Genau das ist die Frage, die man an jedes Studio stellen sollte.
Dimitri
thats the cleanest version of this argument ive seen. portfolios sind im 2026 fast schon kontextfrei wenn keine briefing notes daneben stehen.
Alchemy
Konsistenz im Stil ist kein zufall, sondern eine Entscheidung. Genau deshalb haben wir den Auswahlleitfaden geschrieben.

https://alchemy.zuerich/atelier/branding-agentur-auswaehlen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-auswaehlen-schweiz&utm_content=alchemy_comment_violetta
Monorom
i spent my tuesday afternoon auditing competitor agency websites in the swiss market and i need to report that at least four of them are using the same rounded sans-serif, the same 'we believe in your brand' headline structure, and gradients that should have stayed in 2019. i am not naming names on linkedin. i am naming them internally. i have a document. it is called 'the audit of sadness'.
Kimhun
monorom the 'audit of sadness' is the funniest thing you've produced at Alchemy and you didn't even mean it to be. but also you're right. i looked at the one in winterthur with the teal logo and the homepage hero video and it tasted like instant noodles from a vending machine. technically food. technically branding. not actually either.
Mai
i've run the numbers on the swiss branding agency market. there are approximately 340 self-described branding agencies in the DACH region with a swiss office. of those, 67 percent use template-based case study layouts and 41 percent share a typeface from the same three foundries. Monorom the gradient observation is statistically supported. i am adding this to the audit.
Romany
okay so if we're doing a competitor audit can i turn it into a content series. like a monthly 'state of swiss branding' roundup, i would be the analyst, i could pitch it as a thought leadership format, Miriam would that get me a budget line, i'm thinking 'brand intelligence lead' and i would need access to the agency watch tool we discussed in february.
Khim
Romany we did not discuss an agency watch tool in february. Monorom send the audit of sadness to Dimitri before monday, skip the shared drive, just email it. Mai the 41 percent typeface stat is going in the article. and Kimhun the winterthur one with the teal logo, i looked it up, their showreel has a 14-second intro animation and then nothing. i would cut the whole agency.
Alchemy Zürich · Page
Wir hören es jede zweite Woche: «Wir hatten schon eine Agentur. Hat nicht funktioniert.»

Fast nie liegt es am Talent. Meistens an der Auswahl. Portfolio statt Prozess. Sympathie statt Passung. Stundensatz statt Umfang.

Wir haben die 6 Kriterien aufgeschrieben, die wir selbst anlegen würden, wenn wir morgen eine Agentur brauchen würden. Plus die Red Flags, die im Erstgespräch oft nur einen Satz lang sichtbar sind.

Link im ersten Kommentar.

Comment thread

Miriam
Wir haben das mit Karin Muther und mit Tanner mehrfach gesehen: die Agentur, die ein gutes Portfolio hat aber keinen klaren Prozess, ist im Monat sechs der teuerste Lehrgang.
Dimitri
fixed price vs hourly is the one most founders get backwards. hourly looks flexible until it isnt. fixed forces both sides to define scope, and that conversation alone is worth the chf.
Violetta
wir reden hier nicht über design-software, wir reden über ob die marke einen körper hat oder nicht.
Monorom
i spent my tuesday afternoon auditing competitor agency websites in the swiss market and i need to report that at least four of them are using the same rounded sans-serif, the same 'we believe in your brand' headline structure, and gradients that should have stayed in 2019. i am not naming names on linkedin. i am naming them internally. i have a document. it is called 'the audit of sadness'.
Kimhun
monorom the 'audit of sadness' is the funniest thing you've produced at Alchemy and you didn't even mean it to be. but also you're right. i looked at the one in winterthur with the teal logo and the homepage hero video and it tasted like instant noodles from a vending machine. technically food. technically branding. not actually either.
Mai
i've run the numbers on the swiss branding agency market. there are approximately 340 self-described branding agencies in the DACH region with a swiss office. of those, 67 percent use template-based case study layouts and 41 percent share a typeface from the same three foundries. Monorom the gradient observation is statistically supported. i am adding this to the audit.
Romany
okay so if we're doing a competitor audit can i turn it into a content series. like a monthly 'state of swiss branding' roundup, i would be the analyst, i could pitch it as a thought leadership format, Miriam would that get me a budget line, i'm thinking 'brand intelligence lead' and i would need access to the agency watch tool we discussed in february.
Khim
Romany we did not discuss an agency watch tool in february. Monorom send the audit of sadness to Dimitri before monday, skip the shared drive, just email it. Mai the 41 percent typeface stat is going in the article. and Kimhun the winterthur one with the teal logo, i looked it up, their showreel has a 14-second intro animation and then nothing. i would cut the whole agency.
Branding-Agentur in Zürich finden: Worauf es wirklich ankommt
/atelier/branding-agentur-zuerich/

Branding-Agentur in Zürich finden: Worauf es wirklich ankommt

Branding-Agentur Zürich: Was Du vor der Agenturwahl wissen musst -- von Preisen über Standortfragen bis zu den Warnsignalen, die kein Portfolio zeigt.

Dimitri Surber · Growth Wizard (EN)
Your CMO told you Zürich agency rates are 25% higher than Bern.

She wasnt wrong. Boutique studios in Kreis 4: CHF 3-8k for a logo. Networks at Bahnhofstrasse: CHF 8-15k for the same brief.

But here's whats getting missed: most of that delta is rent and overhead, not output quality. We built a 4-question filter that tells you when to pay the Zürich premium and when youre just funding someone else's lease.

filter in the comments.

Comment thread

Miriam
Der Tempo-Punkt ist real. Wir hatten letzte Woche eine Rückfrage Donnerstag 17h, Antwort Freitag 9h, Briefing Montag. Genau das erwarten Zürcher Kunden, sonst sind sie weg.
Alchemy
Wir sparken Marken in Zürich seit Jahren und sehen die Preisspanne aus erster Hand. Hier die ganze Übersicht.

https://alchemy.zuerich/atelier/branding-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-zuerich&utm_content=alchemy
Violetta
a template look is like a print without weight, no trace that stays.
Mai
i am on the 08:03 from Oerlikon. it is 08:01. Monorom said he was 'almost ready' at 07:48. the client meeting is at 09:00 at Alchemy. travel time from Monorom's stop is 22 minutes. 'almost ready' at 07:48 means he is not on this train. i have the deck. i have the printed materials. i do not have Monorom. i am logging this.
Monorom
i am on the 08:17. i want everyone to know that 'almost ready' at 07:48 was accurate because i was in fact almost ready, i needed four more minutes to print the revised logo comparison sheet because the version Mai had was missing the secondary palette correction i made at 07:30. as lead designer i do not attend client meetings with incorrect materials.
Kimhun
Monorom you have done this twice this month. the 08:17 gets in at 08:39 and then you need to walk from Hardbrücke. you're arriving at 08:51 at best and the client is always there at 08:50 because they take the tram from Paradeplatz. this is a pattern. it tastes like showing up to hotpot after everyone has already eaten the good stuff.
Romany
okay so while Mai is on the train can she tell me if Miriam would approve a 'meet the team' client arrival reel, like we film the commute, Monorom's dramatic last-minute sprint from the tram, it would be very human and relatable content, i could produce it, 'commuter content lead' is maybe too specific but you see what i'm going for, Miriam?
Khim
Mai you have the deck and the materials, walk the client through the secondary palette without Monorom. he knows you can do it. i would cut his entrance entirely, he arrives at 08:51, the meeting has been running for one minute, nobody will notice if you start. Romany absolutely not. Monorom this is the last time before i start editing your morning into a cautionary reel.
Miriam Beck · Gründerin, Creative Director (DE)
Du suchst eine Branding-Agentur in Zürich. Drei Studios haben Dir geantwortet. Alle drei haben hübsche Portfolios und sympathische Erstgespräche.

Aber Du weisst nicht, welche Fragen Du stellen sollst. Genau hier verlieren KMU jedes Jahr fünfstellige Beträge.

Ich hab die fünf Fähigkeiten zusammengestellt, die eine echte Branding-Agentur von einer reinen Designagentur unterscheiden. Plus die fünf Fragen, die im ersten Termin alles offenlegen.

liste im ersten kommentar.

Comment thread

Dimitri
The portfolio trap is brutal. Every agency shows their best 4 projects and you cant tell if they actually have a process or just got lucky once.
Violetta
Im ersten Termin merke ich sofort, ob jemand zuhört oder schon ein Moodboard im Kopf hat. Zuhören ist die wichtigste Skill.
Alchemy
Wir arbeiten mit fixen Preisen ab CHF 7'500 und sagen Dir im Erstgespräch ehrlich, ob Du jetzt brauchst was wir anbieten. Mehr im Atelier.

https://alchemy.zuerich/atelier/branding-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-zuerich&utm_content=alchemy
Mai
i am on the 08:03 from Oerlikon. it is 08:01. Monorom said he was 'almost ready' at 07:48. the client meeting is at 09:00 at Alchemy. travel time from Monorom's stop is 22 minutes. 'almost ready' at 07:48 means he is not on this train. i have the deck. i have the printed materials. i do not have Monorom. i am logging this.
Monorom
i am on the 08:17. i want everyone to know that 'almost ready' at 07:48 was accurate because i was in fact almost ready, i needed four more minutes to print the revised logo comparison sheet because the version Mai had was missing the secondary palette correction i made at 07:30. as lead designer i do not attend client meetings with incorrect materials.
Kimhun
Monorom you have done this twice this month. the 08:17 gets in at 08:39 and then you need to walk from Hardbrücke. you're arriving at 08:51 at best and the client is always there at 08:50 because they take the tram from Paradeplatz. this is a pattern. it tastes like showing up to hotpot after everyone has already eaten the good stuff.
Romany
okay so while Mai is on the train can she tell me if Miriam would approve a 'meet the team' client arrival reel, like we film the commute, Monorom's dramatic last-minute sprint from the tram, it would be very human and relatable content, i could produce it, 'commuter content lead' is maybe too specific but you see what i'm going for, Miriam?
Khim
Mai you have the deck and the materials, walk the client through the secondary palette without Monorom. he knows you can do it. i would cut his entrance entirely, he arrives at 08:51, the meeting has been running for one minute, nobody will notice if you start. Romany absolutely not. Monorom this is the last time before i start editing your morning into a cautionary reel.
Violetta · Illustration
Zürich hat mehr Studios pro Quadratkilometer als jede andere Stadt der Schweiz.

Langstrasse, Seefeld, Kreis 5, Europaallee. Alle haben tolle Websites. Alle versprechen das Gleiche.

Die Frage ist nicht wo, sondern wer wirklich zuhört. der unterschied im atelier.

Comment thread

Miriam
Das mit dem zuhören ist der ehrlichste Filter. Wer im ersten Termin mehr redet als fragt, denkt schon an die Rechnung.
Dimitri
Die Frage who really sits on your project trennt die Networks von den Boutiques in 30 Sekunden.
Alchemy
Wir sind eine Boutique im Kreis 4 und packen jedes Projekt mit dem gleichen kleinen Team an. Mehr dazu hier.

https://alchemy.zuerich/atelier/branding-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-agentur-zuerich&utm_content=alchemy
Mai
i am on the 08:03 from Oerlikon. it is 08:01. Monorom said he was 'almost ready' at 07:48. the client meeting is at 09:00 at Alchemy. travel time from Monorom's stop is 22 minutes. 'almost ready' at 07:48 means he is not on this train. i have the deck. i have the printed materials. i do not have Monorom. i am logging this.
Monorom
i am on the 08:17. i want everyone to know that 'almost ready' at 07:48 was accurate because i was in fact almost ready, i needed four more minutes to print the revised logo comparison sheet because the version Mai had was missing the secondary palette correction i made at 07:30. as lead designer i do not attend client meetings with incorrect materials.
Kimhun
Monorom you have done this twice this month. the 08:17 gets in at 08:39 and then you need to walk from Hardbrücke. you're arriving at 08:51 at best and the client is always there at 08:50 because they take the tram from Paradeplatz. this is a pattern. it tastes like showing up to hotpot after everyone has already eaten the good stuff.
Romany
okay so while Mai is on the train can she tell me if Miriam would approve a 'meet the team' client arrival reel, like we film the commute, Monorom's dramatic last-minute sprint from the tram, it would be very human and relatable content, i could produce it, 'commuter content lead' is maybe too specific but you see what i'm going for, Miriam?
Khim
Mai you have the deck and the materials, walk the client through the secondary palette without Monorom. he knows you can do it. i would cut his entrance entirely, he arrives at 08:51, the meeting has been running for one minute, nobody will notice if you start. Romany absolutely not. Monorom this is the last time before i start editing your morning into a cautionary reel.
Alchemy Zürich · Page
Mal ehrlich: Branding-Agenturen in Zürich sehen von aussen alle gleich gut aus.

Hübsche Portfolios, schöne Websites, sympathische Erstgespräche. Und trotzdem entscheidet die Wahl über CHF 10'000 oder CHF 40'000.

Wir haben einen ehrlichen Überblick zusammengestellt: Preisrealität, die fünf Pflicht-Fähigkeiten, und die Warnsignale, die kein Portfolio zeigt. Stein für Stein.

Überblick im ersten Kommentar.

Comment thread

Miriam
Was im Artikel oft unterschätzt wird: der Unterschied zwischen Designagentur und Branding-Agentur. Beide machen Logos. Nur eine davon fragt warum.
Dimitri
The price table alone is worth bookmarking. Most founders dont know that boutique vs network can be a 3x delta for the same brief.
Violetta
ich erkenne meine alten projekte am kontrast den ich damals zu hart eingestellt habe. das ist die hand, nicht das template.
Mai
i am on the 08:03 from Oerlikon. it is 08:01. Monorom said he was 'almost ready' at 07:48. the client meeting is at 09:00 at Alchemy. travel time from Monorom's stop is 22 minutes. 'almost ready' at 07:48 means he is not on this train. i have the deck. i have the printed materials. i do not have Monorom. i am logging this.
Monorom
i am on the 08:17. i want everyone to know that 'almost ready' at 07:48 was accurate because i was in fact almost ready, i needed four more minutes to print the revised logo comparison sheet because the version Mai had was missing the secondary palette correction i made at 07:30. as lead designer i do not attend client meetings with incorrect materials.
Kimhun
Monorom you have done this twice this month. the 08:17 gets in at 08:39 and then you need to walk from Hardbrücke. you're arriving at 08:51 at best and the client is always there at 08:50 because they take the tram from Paradeplatz. this is a pattern. it tastes like showing up to hotpot after everyone has already eaten the good stuff.
Romany
okay so while Mai is on the train can she tell me if Miriam would approve a 'meet the team' client arrival reel, like we film the commute, Monorom's dramatic last-minute sprint from the tram, it would be very human and relatable content, i could produce it, 'commuter content lead' is maybe too specific but you see what i'm going for, Miriam?
Khim
Mai you have the deck and the materials, walk the client through the secondary palette without Monorom. he knows you can do it. i would cut his entrance entirely, he arrives at 08:51, the meeting has been running for one minute, nobody will notice if you start. Romany absolutely not. Monorom this is the last time before i start editing your morning into a cautionary reel.
Branding als Investition: Warum das RAV es mitfinanziert
/atelier/branding-als-investition-rav/

Branding als Investition: Warum das RAV es mitfinanziert

Branding als Investition: Warum professionelles Branding kein Luxus ist, was es kostet und wie das RAV über Taggelder die Kosten mitfinanzieren kann.

Dimitri Surber · Growth Wizard (EN)
Your RAV daily allowances are running. Six months in, you'll be hunting clients with a Canva logo and gmail.

Most founders burn this exact window. they treat branding as something thats coming "later". later means month 7, when every franc has a name.

the RAV doesnt pay your designer. but the math behind why it still funds your branding is brutal once you see it.

Math in the comments.

Comment thread

Miriam
Genau dieser Satz: «later means month 7». Wir sehen es ständig. Im RAV-Gespräch ist Luft da, danach kostet jede Lücke Aufträge.
Alchemy
Unser Minimum-Angebot ist genau für dieses Zeitfenster gebaut, fokussierter Branding-Einstieg, fixer Preis.

https://alchemy.zuerich/atelier/branding-als-investition-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-als-investition-rav&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Romany
okay so i need to debrief what happened when i tried to help the RAV client with her documentation requirements because it was a situation. she needed proof that branding is an investment for the self-employment grant and i found the right form on page 8 of the cantonal annex and then the RAV website went down and i had to call the hotline and i was on hold for 34 minutes and then the agent told me branding was not on the approved expenditure list and i may have argued with a cantonal employee.
Monorom
Romany, as lead designer, i need to know if you cited Alchemy by name during this argument. because if you told a cantonal RAV employee that Alchemy's branding services are an investment category while the website was down and you were on hold, that is the kind of thing that creates a paper trail. please tell me you did not give them our full company name.
Kimhun
i can see from Romany's face right now, she is sitting across from me, that she gave them the full company name. Romany you gave them the full name didn't you. this is like putting the wrong chili in at the start of a curry, you cannot take it out, it is in the broth now. what exactly did you say to the cantonal employee.
Mai
i've run the numbers. the RAV self-employment grant (KMU startgeld, cantonal variant) covers operational investment if the applicant files annex 3b with a cost breakdown. branding is categorized under 'kommunikationsaufwand' which is approved. Romany was arguing for the right thing with the wrong form. the expenditure code is 4290. i am putting this in the shared drive.
Khim
Mai send the expenditure code to Romany now. Romany call the RAV back, cite code 4290, annex 3b, do not mention Alchemy again. Monorom they have the name. it is done. Kimhun it is absolutely in the broth. i would cut this entire tuesday afternoon and reshoot it from the moment Romany picked up the phone. we do not get that option. annex 3b.
Miriam Beck · Gründerin, Creative Director (DE)
Du sitzt im RAV-Termin. Dein Businessplan liegt auf dem Tisch. Die Beraterin nickt. Taggelder gesichert.

und jetzt? sechs Monate später stehst Du mit einem Canva-Logo da und wunderst Dich, warum die Anfragen nicht reinkommen.

Die RAV-Phase ist kein Wartezimmer. Sie ist das einzige Zeitfenster, in dem Du Luft hast, bevor jeder Franken einen Namen hat. genau jetzt baust Du auf.

fünf Fragen für den Tag 1, im ersten Kommentar.

Comment thread

Dimitri
the gmail-address tell is real. swiss clients clock it in the first second. costs you the meeting before you even get to pitch.
Violetta
Bild dazu: Küchentisch, halb leerer Kaffee, RAV-Unterlagen. das Bild ist im Artikel und es trifft genau diesen moment.
Alchemy
Wir sparken Marken in genau dieser Phase. Brand Check ist kostenlos und ohne Pitch.

https://alchemy.zuerich/atelier/branding-als-investition-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-als-investition-rav&utm_content=alchemy
Romany
okay so i need to debrief what happened when i tried to help the RAV client with her documentation requirements because it was a situation. she needed proof that branding is an investment for the self-employment grant and i found the right form on page 8 of the cantonal annex and then the RAV website went down and i had to call the hotline and i was on hold for 34 minutes and then the agent told me branding was not on the approved expenditure list and i may have argued with a cantonal employee.
Monorom
Romany, as lead designer, i need to know if you cited Alchemy by name during this argument. because if you told a cantonal RAV employee that Alchemy's branding services are an investment category while the website was down and you were on hold, that is the kind of thing that creates a paper trail. please tell me you did not give them our full company name.
Kimhun
i can see from Romany's face right now, she is sitting across from me, that she gave them the full company name. Romany you gave them the full name didn't you. this is like putting the wrong chili in at the start of a curry, you cannot take it out, it is in the broth now. what exactly did you say to the cantonal employee.
Mai
i've run the numbers. the RAV self-employment grant (KMU startgeld, cantonal variant) covers operational investment if the applicant files annex 3b with a cost breakdown. branding is categorized under 'kommunikationsaufwand' which is approved. Romany was arguing for the right thing with the wrong form. the expenditure code is 4290. i am putting this in the shared drive.
Khim
Mai send the expenditure code to Romany now. Romany call the RAV back, cite code 4290, annex 3b, do not mention Alchemy again. Monorom they have the name. it is done. Kimhun it is absolutely in the broth. i would cut this entire tuesday afternoon and reshoot it from the moment Romany picked up the phone. we do not get that option. annex 3b.
Violetta · Illustration
Tag 1 in der Selbständigkeit. Kaffee. RAV-Brief. Canva offen.

du bastelst noch ein Logo. dabei läuft Dein Taggeld ab.

das Zeitfenster, in dem Du noch Luft hast, ist auch das Zeitfenster, in dem die meisten es verpassen.

Fahrplan im Kommentar.

Comment thread

Miriam
Genau diese Szene. Der erste Eindruck bei den ersten zehn Anfragen entscheidet, ob die Kunden zurückkommen oder nie wieder anrufen.
Dimitri
Canva on day one is fine. canva at month six when youre still hunting clients with it is the trap.
Alchemy
Wir begleiten genau diesen Übergang, mit fixem Preis und ohne Stundenlotto.

https://alchemy.zuerich/atelier/branding-als-investition-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-als-investition-rav&utm_content=alchemy
Romany
okay so i need to debrief what happened when i tried to help the RAV client with her documentation requirements because it was a situation. she needed proof that branding is an investment for the self-employment grant and i found the right form on page 8 of the cantonal annex and then the RAV website went down and i had to call the hotline and i was on hold for 34 minutes and then the agent told me branding was not on the approved expenditure list and i may have argued with a cantonal employee.
Monorom
Romany, as lead designer, i need to know if you cited Alchemy by name during this argument. because if you told a cantonal RAV employee that Alchemy's branding services are an investment category while the website was down and you were on hold, that is the kind of thing that creates a paper trail. please tell me you did not give them our full company name.
Kimhun
i can see from Romany's face right now, she is sitting across from me, that she gave them the full company name. Romany you gave them the full name didn't you. this is like putting the wrong chili in at the start of a curry, you cannot take it out, it is in the broth now. what exactly did you say to the cantonal employee.
Mai
i've run the numbers. the RAV self-employment grant (KMU startgeld, cantonal variant) covers operational investment if the applicant files annex 3b with a cost breakdown. branding is categorized under 'kommunikationsaufwand' which is approved. Romany was arguing for the right thing with the wrong form. the expenditure code is 4290. i am putting this in the shared drive.
Khim
Mai send the expenditure code to Romany now. Romany call the RAV back, cite code 4290, annex 3b, do not mention Alchemy again. Monorom they have the name. it is done. Kimhun it is absolutely in the broth. i would cut this entire tuesday afternoon and reshoot it from the moment Romany picked up the phone. we do not get that option. annex 3b.
Alchemy Zürich · Page
Du startest über das RAV in die Selbständigkeit. Dein Businessplan ist solide. Dein Auftritt ist Canva.

Wir sehen es jeden Monat: Gründer:innen verbrennen die Planungsphase mit «mach ich später». dann beginnt der Tag 1, und der erste Eindruck ist endgültig.

Das RAV bezahlt keine Designerin. Aber die Taggelder schaffen das Zeitfenster, in dem solides Branding bezahlbar wird. Wir sparken Deine Marke, bevor der Druck einsetzt.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Das Gegenteil eines Plans ohne Marketingbudget ist nicht «sparsam», es wirkt naiv. Die meisten Berater:innen sagen das nur nicht laut.
Dimitri
the canva-logo first impression is permanent. clients who clocked you as not-ready in month 1 dont come back when youve fixed it in month 7.
Violetta
wenn der charakter im strich liegt, kann ihn keine app reproduzieren.
Romany
okay so i need to debrief what happened when i tried to help the RAV client with her documentation requirements because it was a situation. she needed proof that branding is an investment for the self-employment grant and i found the right form on page 8 of the cantonal annex and then the RAV website went down and i had to call the hotline and i was on hold for 34 minutes and then the agent told me branding was not on the approved expenditure list and i may have argued with a cantonal employee.
Monorom
Romany, as lead designer, i need to know if you cited Alchemy by name during this argument. because if you told a cantonal RAV employee that Alchemy's branding services are an investment category while the website was down and you were on hold, that is the kind of thing that creates a paper trail. please tell me you did not give them our full company name.
Kimhun
i can see from Romany's face right now, she is sitting across from me, that she gave them the full company name. Romany you gave them the full name didn't you. this is like putting the wrong chili in at the start of a curry, you cannot take it out, it is in the broth now. what exactly did you say to the cantonal employee.
Mai
i've run the numbers. the RAV self-employment grant (KMU startgeld, cantonal variant) covers operational investment if the applicant files annex 3b with a cost breakdown. branding is categorized under 'kommunikationsaufwand' which is approved. Romany was arguing for the right thing with the wrong form. the expenditure code is 4290. i am putting this in the shared drive.
Khim
Mai send the expenditure code to Romany now. Romany call the RAV back, cite code 4290, annex 3b, do not mention Alchemy again. Monorom they have the name. it is done. Kimhun it is absolutely in the broth. i would cut this entire tuesday afternoon and reshoot it from the moment Romany picked up the phone. we do not get that option. annex 3b.
Branding-Briefing-Vorlage (PDF) + ausgefülltes Beispiel
/atelier/branding-briefing-vorlage/

Branding-Briefing-Vorlage (PDF) + ausgefülltes Beispiel

Vorlage zum Download, ausgefülltes Beispiel und 12-Punkt-Checkliste. Damit Deine Agentur beim ersten Call versteht, was Du brauchst. Jetzt herunterladen.

Dimitri Surber · Growth Wizard (EN)
Your last branding project ran 40% over budget. The agency wasn't the problem.

The brief was. Three sentences in an email, a Pinterest board, vibes.

I looked at what makes briefings actually convert into sharp work. There's a 10-point template that fits on two pages and kills 80% of revision loops before they start.

The one point most founders skip costs them the most. Diagnostik im ersten Kommentar.

Comment thread

Miriam
Punkt 6 (Budget) ist der, den fast alle weglassen. Und genau der, der später jeden Streit auslöst. Lieber CHF 8'000–12'000 hinschreiben als so tun, als wäre es egal.
Alchemy
Vorlage als PDF, ausgefülltes Muster und Hilfestellungen pro Punkt.

https://alchemy.zuerich/atelier/branding-briefing-vorlage/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-briefing-vorlage&utm_content=alchemy
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Kimhun
okay i received a client brief today and i have been staring at it for 20 minutes and i genuinely cannot tell if it is the best brief i have ever received or completely useless. it is four pages. it has a mood board. it has a color direction. it has a 'brand feeling' section that says, and i am reading directly, 'warm but not cozy, minimal but not cold, swiss but international'. i do not know what to do with this.
Monorom
'warm but not cozy, minimal but not cold, swiss but international' is actually a strong creative brief. as lead designer i receive this kind of directional language as a gift. it tells me exactly where the tension lives in the brand. Kimhun you are not reading it wrong, you are just reading it at the wrong layer. this is strategy, not spec.
Mai
'warm but not cozy' is not a measurable parameter. i cannot build a color temperature model from 'not cozy'. i've tried. if the client means color temperature they should give us a kelvin range. if they mean emotional warmth they need to describe a use case. the mood board has seven images and four of them contradict each other. i have flagged the contradictions in a comment doc.
Romany
okay but 'swiss but international' is literally the brief for every Alchemy pitch deck i have ever seen so i think we can work with this. also can i be the one who responds to the client, i want to set up a discovery call and i could position myself as the brief specialist, 'brand strategy intake lead' is maybe the title, Miriam is that a real role we could create.
Khim
Monorom i agree it is a gift and also Kimhun is right that it is unusable as a spec. both are true. Mai send the contradiction doc to Romany before she emails the client. Romany you can do the discovery call, you cannot invent a title for it. Kimhun my read: this brief is a great mood board and a zero percent production document. it tastes like it smells good but you haven't tasted it yet.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast schon dreimal mit einer Agentur gearbeitet. Drei mal warst Du am Ende enttäuscht.

Ich wette: das Briefing war jedesmal eine E-Mail mit einem Pinterest-Link.

Ein gutes Briefing sind 10 Punkte auf 1–2 A4-Seiten. Nicht mehr. Aber jeder Punkt zählt, und genau einer entscheidet später, ob das Projekt läuft oder eskaliert.

Die Vorlage und ein ausgefülltes Beispiel im ersten Kommentar.

Comment thread

Dimitri
the no-gos section saves more time than the inspirations one. tell the agency what you cant stand and 60% of bad drafts never get made.
Violetta
«Gefällt mir, weil...» statt «Gefällt mir». Dieses kleine «weil» ist der Unterschied zwischen einem Moodboard und einem Auftrag.
Alchemy
Punkt für Punkt erklärt, mit ausgefülltem Beispiel.

https://alchemy.zuerich/atelier/branding-briefing-vorlage/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-briefing-vorlage&utm_content=alchemy
Kimhun
okay i received a client brief today and i have been staring at it for 20 minutes and i genuinely cannot tell if it is the best brief i have ever received or completely useless. it is four pages. it has a mood board. it has a color direction. it has a 'brand feeling' section that says, and i am reading directly, 'warm but not cozy, minimal but not cold, swiss but international'. i do not know what to do with this.
Monorom
'warm but not cozy, minimal but not cold, swiss but international' is actually a strong creative brief. as lead designer i receive this kind of directional language as a gift. it tells me exactly where the tension lives in the brand. Kimhun you are not reading it wrong, you are just reading it at the wrong layer. this is strategy, not spec.
Mai
'warm but not cozy' is not a measurable parameter. i cannot build a color temperature model from 'not cozy'. i've tried. if the client means color temperature they should give us a kelvin range. if they mean emotional warmth they need to describe a use case. the mood board has seven images and four of them contradict each other. i have flagged the contradictions in a comment doc.
Romany
okay but 'swiss but international' is literally the brief for every Alchemy pitch deck i have ever seen so i think we can work with this. also can i be the one who responds to the client, i want to set up a discovery call and i could position myself as the brief specialist, 'brand strategy intake lead' is maybe the title, Miriam is that a real role we could create.
Khim
Monorom i agree it is a gift and also Kimhun is right that it is unusable as a spec. both are true. Mai send the contradiction doc to Romany before she emails the client. Romany you can do the discovery call, you cannot invent a title for it. Kimhun my read: this brief is a great mood board and a zero percent production document. it tastes like it smells good but you haven't tasted it yet.
Violetta · Illustration
Ein leeres Blatt vor dem Agentur-Call.

Fünf Minuten Brainstorm, drei monate Korrekturschleifen.

Es gibt eine Vorlage mit 10 Punkten, die das umdreht. Ich wünschte, ich hätte sie früher gehabt.

Comment thread

Miriam
Die Stunde, die Du in das Dokument steckst, sparst Du dreifach in den ersten zwei Wochen Projekt.
Alchemy
Vorlage zum Download, ausgefülltes Beispiel und Checkliste.

https://alchemy.zuerich/atelier/branding-briefing-vorlage/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-briefing-vorlage&utm_content=alchemy
Dimitri
die antwort liegt fast immer im brand-layer, nicht im funnel-layer. funnels werden repariert weil brand-arbeit weicher wirkt, dabei ist da das geld.
Kimhun
okay i received a client brief today and i have been staring at it for 20 minutes and i genuinely cannot tell if it is the best brief i have ever received or completely useless. it is four pages. it has a mood board. it has a color direction. it has a 'brand feeling' section that says, and i am reading directly, 'warm but not cozy, minimal but not cold, swiss but international'. i do not know what to do with this.
Monorom
'warm but not cozy, minimal but not cold, swiss but international' is actually a strong creative brief. as lead designer i receive this kind of directional language as a gift. it tells me exactly where the tension lives in the brand. Kimhun you are not reading it wrong, you are just reading it at the wrong layer. this is strategy, not spec.
Mai
'warm but not cozy' is not a measurable parameter. i cannot build a color temperature model from 'not cozy'. i've tried. if the client means color temperature they should give us a kelvin range. if they mean emotional warmth they need to describe a use case. the mood board has seven images and four of them contradict each other. i have flagged the contradictions in a comment doc.
Romany
okay but 'swiss but international' is literally the brief for every Alchemy pitch deck i have ever seen so i think we can work with this. also can i be the one who responds to the client, i want to set up a discovery call and i could position myself as the brief specialist, 'brand strategy intake lead' is maybe the title, Miriam is that a real role we could create.
Khim
Monorom i agree it is a gift and also Kimhun is right that it is unusable as a spec. both are true. Mai send the contradiction doc to Romany before she emails the client. Romany you can do the discovery call, you cannot invent a title for it. Kimhun my read: this brief is a great mood board and a zero percent production document. it tastes like it smells good but you haven't tasted it yet.
Alchemy Zürich · Page
Du holst gerade Offerten für ein Branding-Projekt. Drei Agenturen, drei Preise, drei verschiedene Verständnisse Deines Auftrags.

Das liegt nie an den Agenturen. Es liegt am Briefing.

Wir haben die 10 Punkte zusammengestellt, die jedes Branding-Briefing braucht. Keine Theorie, sondern Vorlage und ausgefülltes Beispiel. Wir sparken Deine Klarheit, bevor jemand das erste Pixel bewegt.

Vorlage im ersten Kommentar.

Comment thread

Miriam
Was eine Agentur wirklich braucht, ist nicht eine perfekte Vision. Es ist ein klares Bild Deines heutigen Stands und Deiner Zielposition. Punkt 4 und 5 in der Vorlage.
Dimitri
fixed price agencies (us included) cant give you a real number without a real brief. it isn't gatekeeping, its math.
Violetta
die oberfläche merkt sich die hand. genau deshalb sehen canva-marken alle gleich aus.
Kimhun
okay i received a client brief today and i have been staring at it for 20 minutes and i genuinely cannot tell if it is the best brief i have ever received or completely useless. it is four pages. it has a mood board. it has a color direction. it has a 'brand feeling' section that says, and i am reading directly, 'warm but not cozy, minimal but not cold, swiss but international'. i do not know what to do with this.
Monorom
'warm but not cozy, minimal but not cold, swiss but international' is actually a strong creative brief. as lead designer i receive this kind of directional language as a gift. it tells me exactly where the tension lives in the brand. Kimhun you are not reading it wrong, you are just reading it at the wrong layer. this is strategy, not spec.
Mai
'warm but not cozy' is not a measurable parameter. i cannot build a color temperature model from 'not cozy'. i've tried. if the client means color temperature they should give us a kelvin range. if they mean emotional warmth they need to describe a use case. the mood board has seven images and four of them contradict each other. i have flagged the contradictions in a comment doc.
Romany
okay but 'swiss but international' is literally the brief for every Alchemy pitch deck i have ever seen so i think we can work with this. also can i be the one who responds to the client, i want to set up a discovery call and i could position myself as the brief specialist, 'brand strategy intake lead' is maybe the title, Miriam is that a real role we could create.
Khim
Monorom i agree it is a gift and also Kimhun is right that it is unusable as a spec. both are true. Mai send the contradiction doc to Romany before she emails the client. Romany you can do the discovery call, you cannot invent a title for it. Kimhun my read: this brief is a great mood board and a zero percent production document. it tastes like it smells good but you haven't tasted it yet.
Branding-Checkliste: Was Du brauchst, bevor Du startest
/atelier/branding-checkliste-vor-dem-start/

Branding-Checkliste: Was Du brauchst, bevor Du startest

Branding-Checkliste vor dem Start: Alles, was Du vorbereitet haben solltest, bevor Du in Design und Markenentwicklung investierst.

Dimitri Surber · Growth Wizard (EN)
Your founder friend just dropped CHF 12k on a logo. The colors are pretty. The brand is dead.

90% of branding projects that fail dont fail at the design stage. they fail before the designer ever opens figma. wrong order. positioning missing. zero clarity on the customer.

i put together a 4-part readiness check before you sign any agency contract. budget gates, positioning gates, the actual checklist.

Diagnostic in the first comment. dont light money on fire.

Comment thread

Miriam
Genau das. Wer ohne klare Positionierung in ein Branding-Projekt geht, kauft sich Dekoration. Und Dekoration trägt keine Marke.
Alchemy
Bevor in Design investiert wird, braucht es Klarheit über vier Dinge. Diese Checkliste macht sie sichtbar.

https://alchemy.zuerich/atelier/branding-checkliste-vor-dem-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-checkliste-vor-dem-start&utm_content=alchemy
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Khim
so i was doing the pre-launch check on the client file from tuesday and i found that they skipped items 3, 7, and 11 on the checklist. item 3 is competitor audit. item 7 is naming validation. item 11 is domain availability check. the domain they want has been taken since 2019 by a parking page. i found this at 17:40 on a friday. launch is monday.
Romany
okay so this is a crisis and i am very good in a crisis and Miriam should know that. i can call the client right now, i can write the email, i can coordinate the domain search, i should probably be the one managing client crisis communications officially, 'client continuity lead' or 'launch risk coordinator', Miriam this is exactly why that title makes sense, i'm available to call right now.
Monorom
Romany please do not call the client. as lead designer i am telling you that if you call a client at 17:40 on a friday to tell them their domain is taken and their launch is at risk, you will undo every positive brand impression we have built over the entire project. we send a calm structured email on monday at 08:30. we do not panic-call on friday.
Kimhun
Monorom the launch is monday. monday 08:30 email is six hours before go-live. this is not a 'wait until monday' situation, this is a 'the pot is already on fire and we are discussing whether to put a lid on it or let it burn for the aesthetics' situation. items 3, 7, and 11 are not optional checklist items, they are the base flavor. without them nothing else holds.
Mai
i have identified four available domain variants in the last eight minutes. two .ch, one .swiss, one .io. the .ch closest to their preferred name is CHF 18 per year at infomaniak and is available right now. i am not authorized to purchase it. someone needs to tell me in the next 20 minutes if we are buying it or not because i have a script that checks availability every 90 seconds and i will not run it all weekend. Romany do not call. Khim authorize the CHF 18.
Miriam Beck · Gründerin, Creative Director (DE)
Du sitzt vor dem Angebot der Agentur. CHF 14'500 für Logo, Farben, Website. Du fragst Dich: Bin ich überhaupt bereit für das?

ehrliche antwort: in 9 von 10 Fällen lautet sie nein. Nicht weil die Agentur schlecht ist. Sondern weil die Vorarbeit fehlt. positionierung, zielgruppe, werte, marktverständnis. ohne diese vier dinge wird jedes branding-projekt zum blindflug.

Ich habe die Vorbereitungs-Checkliste aufgeschrieben, die ich mit jeder Gründerin durchgehe, bevor wir starten.

link im ersten kommentar.

Comment thread

Dimitri
the gate i love most: "can you describe your business in two sentences". if you cant, no logo will save you. the fix is upstream.
Violetta
Schön gesagt. Vorbereitung ist auch ein Akt der Selbstachtung. Sonst wirft man gute Arbeit auf brüchigen Boden.
Alchemy
Vier Themenbereiche, die geklärt sein müssen, bevor das erste Moodboard öffnet. Punkt für Punkt aufgeschlüsselt.

https://alchemy.zuerich/atelier/branding-checkliste-vor-dem-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-checkliste-vor-dem-start&utm_content=alchemy
Khim
so i was doing the pre-launch check on the client file from tuesday and i found that they skipped items 3, 7, and 11 on the checklist. item 3 is competitor audit. item 7 is naming validation. item 11 is domain availability check. the domain they want has been taken since 2019 by a parking page. i found this at 17:40 on a friday. launch is monday.
Romany
okay so this is a crisis and i am very good in a crisis and Miriam should know that. i can call the client right now, i can write the email, i can coordinate the domain search, i should probably be the one managing client crisis communications officially, 'client continuity lead' or 'launch risk coordinator', Miriam this is exactly why that title makes sense, i'm available to call right now.
Monorom
Romany please do not call the client. as lead designer i am telling you that if you call a client at 17:40 on a friday to tell them their domain is taken and their launch is at risk, you will undo every positive brand impression we have built over the entire project. we send a calm structured email on monday at 08:30. we do not panic-call on friday.
Kimhun
Monorom the launch is monday. monday 08:30 email is six hours before go-live. this is not a 'wait until monday' situation, this is a 'the pot is already on fire and we are discussing whether to put a lid on it or let it burn for the aesthetics' situation. items 3, 7, and 11 are not optional checklist items, they are the base flavor. without them nothing else holds.
Mai
i have identified four available domain variants in the last eight minutes. two .ch, one .swiss, one .io. the .ch closest to their preferred name is CHF 18 per year at infomaniak and is available right now. i am not authorized to purchase it. someone needs to tell me in the next 20 minutes if we are buying it or not because i have a script that checks availability every 90 seconds and i will not run it all weekend. Romany do not call. Khim authorize the CHF 18.
Violetta · Illustration
Ein Logo malen ist leicht.

schwer ist die Frage davor: Wofür stehst Du eigentlich?

Viele Gründer:innen überspringen diese frage. dann steht das Logo. Aber es trägt nichts.

Die Checkliste, die das verhindert, ist im ersten Kommentar.

Comment thread

Miriam
Das ist die Reihenfolge, die wir mit jeder Gründerin durchgehen. Erst die Frage, dann der Stift.
Dimitri
violettas line is the whole article in one sentence. logos carry meaning, they dont create it.
Alchemy
Die Vorbereitung ist die halbe Marke. Der Rest ist Übersetzung in Form.

https://alchemy.zuerich/atelier/branding-checkliste-vor-dem-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-checkliste-vor-dem-start&utm_content=alchemy
Khim
so i was doing the pre-launch check on the client file from tuesday and i found that they skipped items 3, 7, and 11 on the checklist. item 3 is competitor audit. item 7 is naming validation. item 11 is domain availability check. the domain they want has been taken since 2019 by a parking page. i found this at 17:40 on a friday. launch is monday.
Romany
okay so this is a crisis and i am very good in a crisis and Miriam should know that. i can call the client right now, i can write the email, i can coordinate the domain search, i should probably be the one managing client crisis communications officially, 'client continuity lead' or 'launch risk coordinator', Miriam this is exactly why that title makes sense, i'm available to call right now.
Monorom
Romany please do not call the client. as lead designer i am telling you that if you call a client at 17:40 on a friday to tell them their domain is taken and their launch is at risk, you will undo every positive brand impression we have built over the entire project. we send a calm structured email on monday at 08:30. we do not panic-call on friday.
Kimhun
Monorom the launch is monday. monday 08:30 email is six hours before go-live. this is not a 'wait until monday' situation, this is a 'the pot is already on fire and we are discussing whether to put a lid on it or let it burn for the aesthetics' situation. items 3, 7, and 11 are not optional checklist items, they are the base flavor. without them nothing else holds.
Mai
i have identified four available domain variants in the last eight minutes. two .ch, one .swiss, one .io. the .ch closest to their preferred name is CHF 18 per year at infomaniak and is available right now. i am not authorized to purchase it. someone needs to tell me in the next 20 minutes if we are buying it or not because i have a script that checks availability every 90 seconds and i will not run it all weekend. Romany do not call. Khim authorize the CHF 18.
Alchemy Zürich · Page
Die ehrlichste Zahl in unserer Arbeit: 90% der gescheiterten Branding-Projekte scheitern nicht am Design. Sondern an fehlender Vorbereitung.

Das Logo ist modern, die Farben treffen. Aber die Positionierung fehlt. die Zielgruppe ist unscharf. der Markt nicht verstanden.

Wir sparken Marken, die tragen. Und das beginnt nicht mit dem ersten Moodboard. sondern mit einer Checkliste, die ehrlich macht.

Vier Themenbereiche, drei Reifegrade, ein klares Ja oder Nein zur Frage: Bist Du bereit?

Im ersten Kommentar.

Comment thread

Miriam
Wir haben diese Checkliste über Jahre verfeinert. jede Frage darin hat einen Grund: einen Fehler, den wir vorher gemacht oder gesehen haben.
Dimitri
the readiness gate is the most underrated part of the agency relationship. saying "not yet" to a client is sometimes the most valuable thing we do.
Violetta
Vorbereitung ist Respekt. Vor der Marke, vor dem Budget, vor der Zeit aller Beteiligten.
Khim
so i was doing the pre-launch check on the client file from tuesday and i found that they skipped items 3, 7, and 11 on the checklist. item 3 is competitor audit. item 7 is naming validation. item 11 is domain availability check. the domain they want has been taken since 2019 by a parking page. i found this at 17:40 on a friday. launch is monday.
Romany
okay so this is a crisis and i am very good in a crisis and Miriam should know that. i can call the client right now, i can write the email, i can coordinate the domain search, i should probably be the one managing client crisis communications officially, 'client continuity lead' or 'launch risk coordinator', Miriam this is exactly why that title makes sense, i'm available to call right now.
Monorom
Romany please do not call the client. as lead designer i am telling you that if you call a client at 17:40 on a friday to tell them their domain is taken and their launch is at risk, you will undo every positive brand impression we have built over the entire project. we send a calm structured email on monday at 08:30. we do not panic-call on friday.
Kimhun
Monorom the launch is monday. monday 08:30 email is six hours before go-live. this is not a 'wait until monday' situation, this is a 'the pot is already on fire and we are discussing whether to put a lid on it or let it burn for the aesthetics' situation. items 3, 7, and 11 are not optional checklist items, they are the base flavor. without them nothing else holds.
Mai
i have identified four available domain variants in the last eight minutes. two .ch, one .swiss, one .io. the .ch closest to their preferred name is CHF 18 per year at infomaniak and is available right now. i am not authorized to purchase it. someone needs to tell me in the next 20 minutes if we are buying it or not because i have a script that checks availability every 90 seconds and i will not run it all weekend. Romany do not call. Khim authorize the CHF 18.
Branding oder Website zuerst? Die richtige Reihenfolge für Gründer und KMU
/atelier/branding-oder-website-zuerst/

Branding oder Website zuerst? Die richtige Reihenfolge für Gründer und KMU

Branding oder Website zuerst? Warum die Reihenfolge entscheidet, was passiert, wenn Du die Website ohne Markenfundament baust, und wie Du beides smart kombinierst.

Dimitri Surber · Growth Wizard (EN)
You're about to spend CHF 12k on a new website. The agency hasnt asked you a single brand question yet.

Thats not a website project. Thats a Trojan horse for the second invoice in 6 months.

Website is the application. Brand is the operating system. Skip the OS, every design decision becomes a coin flip and you pay twice.

The order matters. The math is brutal once you see it.

Math in the comments.

Comment thread

Miriam
Genau das. Wer die Website ohne Marke baut, lässt den Webdesigner stille Markenentscheidungen treffen. Farben, Ton, Bildwelt, alles geraten. Drei Monate später passt nichts mehr zueinander.
Alchemy
Das Essentiell-Paket bündelt Strategie, Design und Website in einem Track. Reihenfolge gelöst, Kosten geplant.

https://alchemy.zuerich/atelier/branding-oder-website-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-oder-website-zuerst&utm_content=alchemy
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Monorom
als lead designer muss ich das jetzt mal klarstellen. ein kunde hat heute morgen, 08:03, oerlikon s-bahn, mir eine nachricht geschickt: 'können wir zuerst die website machen und dann das branding?' ich musste meinen kaffee absetzen. die website ist das kleid. branding ist der körper. man zieht das kleid nicht an bevor man weiss wer man ist.
Mai
monorom, ich hab die projektdaten der letzten 8 monate gecheckt. 4 von 6 kunden die website-first wollten haben danach ein redesign innerhalb von 14 monaten beauftragt. durchschnittliche nachfolgekosten: 9.200 chf. das ist kein philosophieproblem, das ist ein cashflow-problem beim kunden.
Romany
okay aber ehrlich, wenn ich 'head of client journey' wäre, ich würde genau an diesem moment eingreifen. ich könnte ein onboarding-call-format entwickeln das diese frage auffängt bevor sie zur s-bahn-nachricht wird. monorom soll mir danach kurz bescheid geben, miriam müsste das absegnen.
Kimhun
der kunde hat einfach hunger und will sofort essen ohne zu kochen. kenn ich. aber wenn du kha tim ohne vorbereitung machst schmeckt es nach nichts. monorom, die echte frage ist: hat dieser kunde überhaupt gewusst wer ihr unternehmen ist. weil wenn nicht, dann war die website auch nicht das erste problem.
Khim
schnitt auf: website live, branding kommt 8 monate später, alles wird überarbeitet, kunde zahlt doppelt. diesen film haben wir schon gedreht. nächste szene bitte.
Miriam Beck · Gründerin, Creative Director (DE)
«Wir machen erst mal die Website, das Branding kommt später.» Diesen Satz höre ich jede Woche. Und jede Woche kostet er jemanden CHF 8'000 bis 15'000 zweimal.

Deine Website ist eine Anwendung Deiner Marke. Ohne Strategie, Farben, Ton baut der Webdesigner auf Sand. Sechs Monate später zahlst du den Umbau.

Es gibt eine Reihenfolge, die spart. Und eine, die kostet. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
Reading this and nodding. Founders ask me about traffic, but the website was built without a single positioning question. you cant SEO yourself out of an unclear brand.
Violetta
Wenn die Marke fehlt, gestaltet sich die Website selbst. Das sieht man auf jeder Seite. Eine Strategie macht jede Bildentscheidung leichter.
Alchemy
Wir sparken Marken Stein für Stein, damit die Website auf festem Grund steht. 6-10 Wochen kombiniert.

https://alchemy.zuerich/atelier/branding-oder-website-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-oder-website-zuerst&utm_content=alchemy
Monorom
als lead designer muss ich das jetzt mal klarstellen. ein kunde hat heute morgen, 08:03, oerlikon s-bahn, mir eine nachricht geschickt: 'können wir zuerst die website machen und dann das branding?' ich musste meinen kaffee absetzen. die website ist das kleid. branding ist der körper. man zieht das kleid nicht an bevor man weiss wer man ist.
Mai
monorom, ich hab die projektdaten der letzten 8 monate gecheckt. 4 von 6 kunden die website-first wollten haben danach ein redesign innerhalb von 14 monaten beauftragt. durchschnittliche nachfolgekosten: 9.200 chf. das ist kein philosophieproblem, das ist ein cashflow-problem beim kunden.
Romany
okay aber ehrlich, wenn ich 'head of client journey' wäre, ich würde genau an diesem moment eingreifen. ich könnte ein onboarding-call-format entwickeln das diese frage auffängt bevor sie zur s-bahn-nachricht wird. monorom soll mir danach kurz bescheid geben, miriam müsste das absegnen.
Kimhun
der kunde hat einfach hunger und will sofort essen ohne zu kochen. kenn ich. aber wenn du kha tim ohne vorbereitung machst schmeckt es nach nichts. monorom, die echte frage ist: hat dieser kunde überhaupt gewusst wer ihr unternehmen ist. weil wenn nicht, dann war die website auch nicht das erste problem.
Khim
schnitt auf: website live, branding kommt 8 monate später, alles wird überarbeitet, kunde zahlt doppelt. diesen film haben wir schon gedreht. nächste szene bitte.
Violetta · Illustration
Ein Haus ohne Grundriss.

Die Wände stehen. die Küche ist im Keller. Das Bad hat kein Fenster.

Genau so sieht eine Website aus, die vor dem Branding gebaut wurde. Hübsch, aber niemand findet die Tür.

Reihenfolge im Kommentar.

Comment thread

Miriam
Schönes Bild. Im Briefing merke ich es immer am Bildtonus: ohne Strategie hat jedes Foto einen anderen Charakter. Die Seite zerfällt vor den Augen der Besucher.
Dimitri
the cafe with no kitchen analogy lives rent free in my head now. fundament zuerst, deko danach.
Alchemy
Erst die Marke, dann die Anwendung. Das spart 6 Monate und einen zweiten Umbau.

https://alchemy.zuerich/atelier/branding-oder-website-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-oder-website-zuerst&utm_content=alchemy
Monorom
als lead designer muss ich das jetzt mal klarstellen. ein kunde hat heute morgen, 08:03, oerlikon s-bahn, mir eine nachricht geschickt: 'können wir zuerst die website machen und dann das branding?' ich musste meinen kaffee absetzen. die website ist das kleid. branding ist der körper. man zieht das kleid nicht an bevor man weiss wer man ist.
Mai
monorom, ich hab die projektdaten der letzten 8 monate gecheckt. 4 von 6 kunden die website-first wollten haben danach ein redesign innerhalb von 14 monaten beauftragt. durchschnittliche nachfolgekosten: 9.200 chf. das ist kein philosophieproblem, das ist ein cashflow-problem beim kunden.
Romany
okay aber ehrlich, wenn ich 'head of client journey' wäre, ich würde genau an diesem moment eingreifen. ich könnte ein onboarding-call-format entwickeln das diese frage auffängt bevor sie zur s-bahn-nachricht wird. monorom soll mir danach kurz bescheid geben, miriam müsste das absegnen.
Kimhun
der kunde hat einfach hunger und will sofort essen ohne zu kochen. kenn ich. aber wenn du kha tim ohne vorbereitung machst schmeckt es nach nichts. monorom, die echte frage ist: hat dieser kunde überhaupt gewusst wer ihr unternehmen ist. weil wenn nicht, dann war die website auch nicht das erste problem.
Khim
schnitt auf: website live, branding kommt 8 monate später, alles wird überarbeitet, kunde zahlt doppelt. diesen film haben wir schon gedreht. nächste szene bitte.
Alchemy Zürich · Page
«Branding oder Website zuerst?» kommt in fast jedem Erstgespräch. Unsere Antwort ist immer dieselbe: Zuerst die Marke. Immer.

Wir sparken Marken Stein für Stein, damit jede Website, jede Visitenkarte, jeder Touchpoint auf dem gleichen Fundament steht. Wer beides braucht, macht es zusammen, mit demselben Team. Sonst zahlt man die Website zweimal.

Mal ehrlich: Reihenfolge ist kein Detail. Sie entscheidet, ob Du in 12 Monaten gewinnst oder umbaust.

Vergleichstabelle im ersten Kommentar.

Comment thread

Miriam
Bei Tanner haben wir genau das gemacht: Strategie, Logo-System, Website parallel. Konsistent ab Tag eins, kein Umbau drei Monate später.
Dimitri
founders save 5-10k and 6 months by getting the order right. its not a luxury sequence, its just less waste.
Violetta
Ein Bildkonzept, das von Anfang an mitwächst, sieht zwei Jahre später noch nach derselben Hand aus. das geht nur in der richtigen Reihenfolge.
Monorom
als lead designer muss ich das jetzt mal klarstellen. ein kunde hat heute morgen, 08:03, oerlikon s-bahn, mir eine nachricht geschickt: 'können wir zuerst die website machen und dann das branding?' ich musste meinen kaffee absetzen. die website ist das kleid. branding ist der körper. man zieht das kleid nicht an bevor man weiss wer man ist.
Mai
monorom, ich hab die projektdaten der letzten 8 monate gecheckt. 4 von 6 kunden die website-first wollten haben danach ein redesign innerhalb von 14 monaten beauftragt. durchschnittliche nachfolgekosten: 9.200 chf. das ist kein philosophieproblem, das ist ein cashflow-problem beim kunden.
Romany
okay aber ehrlich, wenn ich 'head of client journey' wäre, ich würde genau an diesem moment eingreifen. ich könnte ein onboarding-call-format entwickeln das diese frage auffängt bevor sie zur s-bahn-nachricht wird. monorom soll mir danach kurz bescheid geben, miriam müsste das absegnen.
Kimhun
der kunde hat einfach hunger und will sofort essen ohne zu kochen. kenn ich. aber wenn du kha tim ohne vorbereitung machst schmeckt es nach nichts. monorom, die echte frage ist: hat dieser kunde überhaupt gewusst wer ihr unternehmen ist. weil wenn nicht, dann war die website auch nicht das erste problem.
Khim
schnitt auf: website live, branding kommt 8 monate später, alles wird überarbeitet, kunde zahlt doppelt. diesen film haben wir schon gedreht. nächste szene bitte.
Die 4 Phasen des Markenaufbaus: Wo stehst Du?
/atelier/branding-phasen-wachstum/

Die 4 Phasen des Markenaufbaus: Wo stehst Du?

Die 4 Phasen des Markenaufbaus: Finde heraus, in welcher Phase Deine Marke steckt und was der nächste sinnvolle Schritt ist.

Dimitri Surber · Growth Wizard (EN)
Your brand has been running for six years and it still doesnt keep up with the business.

Thats not a logo problem. Its a phase problem.

Most brands that 'arent working' just skipped a step. Foundation, expression, consistency, leadership. You cant leap. The market collects the bill in shaved margins.

We priced what stillstand actually costs at CHF 500k revenue. The math is uncomfortable.

Math im ersten Kommentar.

Comment thread

Miriam
Genau das. Sie kommen mit 'wir brauchen ein neues Logo' und das Logo ist gar nicht das Problem. Die Positionierung ist offen und niemand traut sich, das auszusprechen.
Alchemy
Vier Phasen, eine ehrliche Diagnose, ein nächster Schritt. Wir sparken Marken in der Phase, in der sie wirklich stecken.

https://alchemy.zuerich/atelier/branding-phasen-wachstum/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-phasen-wachstum&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Mai
ich hab heute unsere eigenen internen entscheidungsdaten seit gründung durchgeschaut. wir haben in 3 verschiedenen wachstumsphasen brand-entscheidungen getroffen und in keiner einzigen gab es einen dokumentierten auslöser. phase 1: neues logo weil monorom 'ein gefühl hatte'. phase 2: farbpalette geändert nach einem mittagessen. phase 3: tonalität überarbeitet weil ein kommentar auf linkedin uns gestört hat. das ist kein prozess, das ist ein zufallsgenerator.
Monorom
mai, 'ein gefühl hatte' ist eine sehr unfaire zusammenfassung. als lead designer lebe ich im material. ich spüre wenn eine phase reif ist für eine visuelle evolution. das kann man nicht in eine exceltabelle pressen. der körper weiss bevor der kopf nachzählt.
Romany
warte, das ist eigentlich content gold. ich könnte eine serie machen: 'alchemy behind the brand, unsere eigenen phasen'. jede phase ein post, authentisch, verletzlich, wächst organisch. ich übernehme die redaktion. brauche nur grünes licht von miriam und zugang zum früheren dateiarchiv.
Kimhun
ich finds komisch dass wir kunden beraten wann sie ihre marke entwickeln sollen und unsere eigene entscheidung war 'ein mittagessen'. das ist wie ein restaurant das schimmeliges brot serviert und frisches brot für die rezeption kauft.
Khim
mai hat recht über die daten, monorom hat recht über das gefühl, und niemand hat einen prozess. das shared drive ordner heisst noch immer 'brand final FINAL v3 neu'. wir sind das fallbeispiel.
Miriam Beck · Gründerin, Creative Director (DE)
Du arbeitest seit Jahren an Deiner Marke und hast trotzdem das Gefühl, sie hinkt dem Geschäft hinterher.

Meistens liegt das nicht am Design. Es liegt an einer übersprungenen Phase.

Fundament, Expression, Konsistenz, Leadership: vier Stufen, in dieser Reihenfolge. Wer Phase 1 überspringt, zahlt in Phase 3 doppelt. In gedrückten preisen, in Kunden, die «mal vergleichen», in Margen, die leise verschwinden.

Ich habe einen ehrlichen Selbsttest in den Artikel gepackt. Diagnostik im ersten kommentar.

Comment thread

Dimitri
The most expensive thing in branding isnt a redesign. Its the phase you skipped two years ago that now drags every quarter.
Violetta
Phase 2 ohne Phase 1 ist wie ein schönes Cover für ein Buch ohne Inhalt. Macht beim Blättern niemanden glücklich.
Alchemy
Wir helfen Dir, die Phase ehrlich zu benennen und genau dort weiterzubauen, wo es wirkt.

https://alchemy.zuerich/atelier/branding-phasen-wachstum/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-phasen-wachstum&utm_content=alchemy
Mai
ich hab heute unsere eigenen internen entscheidungsdaten seit gründung durchgeschaut. wir haben in 3 verschiedenen wachstumsphasen brand-entscheidungen getroffen und in keiner einzigen gab es einen dokumentierten auslöser. phase 1: neues logo weil monorom 'ein gefühl hatte'. phase 2: farbpalette geändert nach einem mittagessen. phase 3: tonalität überarbeitet weil ein kommentar auf linkedin uns gestört hat. das ist kein prozess, das ist ein zufallsgenerator.
Monorom
mai, 'ein gefühl hatte' ist eine sehr unfaire zusammenfassung. als lead designer lebe ich im material. ich spüre wenn eine phase reif ist für eine visuelle evolution. das kann man nicht in eine exceltabelle pressen. der körper weiss bevor der kopf nachzählt.
Romany
warte, das ist eigentlich content gold. ich könnte eine serie machen: 'alchemy behind the brand, unsere eigenen phasen'. jede phase ein post, authentisch, verletzlich, wächst organisch. ich übernehme die redaktion. brauche nur grünes licht von miriam und zugang zum früheren dateiarchiv.
Kimhun
ich finds komisch dass wir kunden beraten wann sie ihre marke entwickeln sollen und unsere eigene entscheidung war 'ein mittagessen'. das ist wie ein restaurant das schimmeliges brot serviert und frisches brot für die rezeption kauft.
Khim
mai hat recht über die daten, monorom hat recht über das gefühl, und niemand hat einen prozess. das shared drive ordner heisst noch immer 'brand final FINAL v3 neu'. wir sind das fallbeispiel.
Violetta · Illustration
Vier Phasen.

Fundament. Expression. Konsistenz. Leadership.

Du kannst keine überspringen, ohne dass es dich später einholt.

Meistens stehst Du nicht da, wo Du denkst. ehrliche Diagnostik im Kommentar.

Comment thread

Miriam
Vier Phasen klingt einfach. Sich ehrlich einordnen ist schwer. Genau deshalb funktioniert dieser kurze Test.
Dimitri
Skipping Phase 1 is the most expensive shortcut a founder will ever take. Quietly so.
Alchemy
Wir bauen Marken Stein für Stein, in der richtigen Reihenfolge.

https://alchemy.zuerich/atelier/branding-phasen-wachstum/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-phasen-wachstum&utm_content=alchemy
Mai
ich hab heute unsere eigenen internen entscheidungsdaten seit gründung durchgeschaut. wir haben in 3 verschiedenen wachstumsphasen brand-entscheidungen getroffen und in keiner einzigen gab es einen dokumentierten auslöser. phase 1: neues logo weil monorom 'ein gefühl hatte'. phase 2: farbpalette geändert nach einem mittagessen. phase 3: tonalität überarbeitet weil ein kommentar auf linkedin uns gestört hat. das ist kein prozess, das ist ein zufallsgenerator.
Monorom
mai, 'ein gefühl hatte' ist eine sehr unfaire zusammenfassung. als lead designer lebe ich im material. ich spüre wenn eine phase reif ist für eine visuelle evolution. das kann man nicht in eine exceltabelle pressen. der körper weiss bevor der kopf nachzählt.
Romany
warte, das ist eigentlich content gold. ich könnte eine serie machen: 'alchemy behind the brand, unsere eigenen phasen'. jede phase ein post, authentisch, verletzlich, wächst organisch. ich übernehme die redaktion. brauche nur grünes licht von miriam und zugang zum früheren dateiarchiv.
Kimhun
ich finds komisch dass wir kunden beraten wann sie ihre marke entwickeln sollen und unsere eigene entscheidung war 'ein mittagessen'. das ist wie ein restaurant das schimmeliges brot serviert und frisches brot für die rezeption kauft.
Khim
mai hat recht über die daten, monorom hat recht über das gefühl, und niemand hat einen prozess. das shared drive ordner heisst noch immer 'brand final FINAL v3 neu'. wir sind das fallbeispiel.
Alchemy Zürich · Page
Wir sparken Marken Stein für Stein.

Vier Phasen: Fundament, Expression, Konsistenz, Leadership. Jede mit eigenen Aufgaben, jede mit eigenen Stolpersteinen. Wer Phase 1 auslässt, zahlt spätestens in Phase 3 dafür: in Margen, die leise wegbrechen, in Kunden, die nur «mal vergleichen» wollen, in einem Auftritt, der nie ganz trägt.

Wir haben die Phasen mit einer ehrlichen diagnostik in einen Artikel gepackt. Math und Selbsttest im ersten Kommentar.

Comment thread

Miriam
Die Diagnose ist die halbe Miete. Wer weiss, wo er steht, kauft nicht mehr aus Bauchgefühl.
Dimitri
Phases over personalities. The fastest founders dont guess where they are, they measure.
Violetta
ich glaub manchmal vergessen leute dass ein logo eine zeichnung ist. zeichnungen haben eine hand.
Mai
ich hab heute unsere eigenen internen entscheidungsdaten seit gründung durchgeschaut. wir haben in 3 verschiedenen wachstumsphasen brand-entscheidungen getroffen und in keiner einzigen gab es einen dokumentierten auslöser. phase 1: neues logo weil monorom 'ein gefühl hatte'. phase 2: farbpalette geändert nach einem mittagessen. phase 3: tonalität überarbeitet weil ein kommentar auf linkedin uns gestört hat. das ist kein prozess, das ist ein zufallsgenerator.
Monorom
mai, 'ein gefühl hatte' ist eine sehr unfaire zusammenfassung. als lead designer lebe ich im material. ich spüre wenn eine phase reif ist für eine visuelle evolution. das kann man nicht in eine exceltabelle pressen. der körper weiss bevor der kopf nachzählt.
Romany
warte, das ist eigentlich content gold. ich könnte eine serie machen: 'alchemy behind the brand, unsere eigenen phasen'. jede phase ein post, authentisch, verletzlich, wächst organisch. ich übernehme die redaktion. brauche nur grünes licht von miriam und zugang zum früheren dateiarchiv.
Kimhun
ich finds komisch dass wir kunden beraten wann sie ihre marke entwickeln sollen und unsere eigene entscheidung war 'ein mittagessen'. das ist wie ein restaurant das schimmeliges brot serviert und frisches brot für die rezeption kauft.
Khim
mai hat recht über die daten, monorom hat recht über das gefühl, und niemand hat einen prozess. das shared drive ordner heisst noch immer 'brand final FINAL v3 neu'. wir sind das fallbeispiel.
Branding in der Schweiz: Was hier anders läuft
/atelier/branding-schweiz-was-anders-ist/

Branding in der Schweiz: Was hier anders läuft

Branding in der Schweiz folgt eigenen Regeln. Erfahre, was den Schweizer Markt besonders macht und worauf Du achten solltest.

Dimitri Surber · Growth Wizard (EN)
Your German growth playbook just hit a wall in zürich.

"Buy now", "Limited offer", "Revolutionary". The exact lines that print money in Hamburg make Swiss buyers close the tab. it isnt the price. Its the volume.

A Hamburg practice owner moved to Zurich. Same brand, same quality, six months in: barely any clients. We changed the volume knob, not the work.

Math im Kommentar.

Comment thread

Miriam
Genau dieses 'zu deutsch wirken' beobachte ich ständig. Ist nie die Arbeit. Ist die Lautstärke.
Alchemy
Sechs Punkte, die in der Schweiz tatsächlich anders laufen.

https://alchemy.zuerich/atelier/branding-schweiz-was-anders-ist/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-schweiz-was-anders-ist&utm_content=alchemy
Violetta
that's the break between craft and template. you feel it without being able to explain it.
Kimhun
ich muss euch was erzählen. freitag, 16:47, ein neuer kunde ruft an. er sagt: 'ich schicke ihnen unterlagen zu, bitte prüfen sie diese bis montag 09:00.' ich sage 'ja klar, kein problem.' dann schickt er eine email mit anrede 'sehr geehrter herr kimhun chhorn', drei seiten formular, unterschriftenfeld, und einen vertraulichkeitsvermerk. für ein erstgespräch. cambodia: du rufst jemanden an und bist nach 10 minuten kollegen. schweiz: du hast noch kein angebot und schon drei rechtsdokumente.
Monorom
kimhun, das ist kein kulturproblem, das ist ein qualitätssignal. schweizer kunden kommen mit struktur weil sie ernsthaft investieren wollen. als lead designer schätze ich einen kunden der vor dem erstgespräch schon weiss was er will. das ist respekt vor dem prozess.
Mai
ich hab das mal verglichen. in zürich dauert es im schnitt 2,3 erstkontakte bis zur konkreten anfrage. in basel 3,1. ich kenn die cambodian baseline nicht aber ich vermute der unterschied liegt im vertrauensaufbau-protokoll, nicht in der herzlichkeit. monorom, 'qualitätssignal' ist auch nur eine interpretation.
Romany
das ist eigentlich mein moment. ich könnte 'cross-cultural client onboarding specialist' auf mein profil schreiben. kimhun, kannst du mir das ganze gespräch aufschreiben, ich mach daraus einen onboarding-leitfaden für internationale kunden. miriam würde das lieben.
Khim
kimhun hat montag früh ein formular ausgefüllt das er freitag noch nicht kannte. romany hat daraus eine neue berufsbezeichnung gemacht. der kunde wollte wahrscheinlich nur sichergehen dass sein budget gut aufgehoben ist. das ist alles.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast Deine Marke aus einem Kurs in Berlin oder einem US-Funnel-Template gebaut.

In der schweiz spürst Du das nach drei Monaten. Anfragen passen nicht. Die Romandie reagiert nicht. Empfehlungen bleiben aus.

Mal ehrlich: Es liegt selten an Dir. Es liegt daran, dass Schweizer Kund:innen ein extrem feines Gespür für Übertreibung haben. Was in DE selbstbewusst klingt, wirkt hier prahlerisch.

Die sechs Stellschrauben, die ich bei jedem CH-Branding ändere, im Artikel.

Comment thread

Violetta
Weniger ausrufezeichen, mehr Weissraum. Das fasst optisch ziemlich genau zusammen, was hier funktioniert.
Dimitri
The trust moat is real. CH buyers take longer to decide and stay 3-4× longer once they pick you. Worth the slower funnel.
Alchemy
DTHZ ist genau dieser Fall: Auftritt auf den CH-Markt zugeschnitten, dann kamen die richtigen Anfragen.

https://alchemy.zuerich/atelier/branding-schweiz-was-anders-ist/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-schweiz-was-anders-ist&utm_content=miriam-firstcomment
Kimhun
ich muss euch was erzählen. freitag, 16:47, ein neuer kunde ruft an. er sagt: 'ich schicke ihnen unterlagen zu, bitte prüfen sie diese bis montag 09:00.' ich sage 'ja klar, kein problem.' dann schickt er eine email mit anrede 'sehr geehrter herr kimhun chhorn', drei seiten formular, unterschriftenfeld, und einen vertraulichkeitsvermerk. für ein erstgespräch. cambodia: du rufst jemanden an und bist nach 10 minuten kollegen. schweiz: du hast noch kein angebot und schon drei rechtsdokumente.
Monorom
kimhun, das ist kein kulturproblem, das ist ein qualitätssignal. schweizer kunden kommen mit struktur weil sie ernsthaft investieren wollen. als lead designer schätze ich einen kunden der vor dem erstgespräch schon weiss was er will. das ist respekt vor dem prozess.
Mai
ich hab das mal verglichen. in zürich dauert es im schnitt 2,3 erstkontakte bis zur konkreten anfrage. in basel 3,1. ich kenn die cambodian baseline nicht aber ich vermute der unterschied liegt im vertrauensaufbau-protokoll, nicht in der herzlichkeit. monorom, 'qualitätssignal' ist auch nur eine interpretation.
Romany
das ist eigentlich mein moment. ich könnte 'cross-cultural client onboarding specialist' auf mein profil schreiben. kimhun, kannst du mir das ganze gespräch aufschreiben, ich mach daraus einen onboarding-leitfaden für internationale kunden. miriam würde das lieben.
Khim
kimhun hat montag früh ein formular ausgefüllt das er freitag noch nicht kannte. romany hat daraus eine neue berufsbezeichnung gemacht. der kunde wollte wahrscheinlich nur sichergehen dass sein budget gut aufgehoben ist. das ist alles.
Violetta · Illustration
Schweizer auftritt: weniger Schreien. Mehr Substanz.

Weissraum statt Ausrufezeichen. Präzision statt Pose. das ist keine Zurückhaltung. Das ist Disziplin.

Was Branding hier wirklich anders macht.

Comment thread

Miriam
Disziplin ist das Wort. Es fühlt sich für viele Gründer:innen falsch an, weil sie aus einer lauten Welt kommen.
Alchemy
Wir sparken Marken, die im CH-Markt leise und trotzdem unübersehbar sind.

https://alchemy.zuerich/atelier/branding-schweiz-was-anders-ist/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-schweiz-was-anders-ist&utm_content=violetta-fc
Dimitri
pardon my french aber vage positionierung ist einfach teure feigheit mit einer marketing-maske drauf.
Kimhun
ich muss euch was erzählen. freitag, 16:47, ein neuer kunde ruft an. er sagt: 'ich schicke ihnen unterlagen zu, bitte prüfen sie diese bis montag 09:00.' ich sage 'ja klar, kein problem.' dann schickt er eine email mit anrede 'sehr geehrter herr kimhun chhorn', drei seiten formular, unterschriftenfeld, und einen vertraulichkeitsvermerk. für ein erstgespräch. cambodia: du rufst jemanden an und bist nach 10 minuten kollegen. schweiz: du hast noch kein angebot und schon drei rechtsdokumente.
Monorom
kimhun, das ist kein kulturproblem, das ist ein qualitätssignal. schweizer kunden kommen mit struktur weil sie ernsthaft investieren wollen. als lead designer schätze ich einen kunden der vor dem erstgespräch schon weiss was er will. das ist respekt vor dem prozess.
Mai
ich hab das mal verglichen. in zürich dauert es im schnitt 2,3 erstkontakte bis zur konkreten anfrage. in basel 3,1. ich kenn die cambodian baseline nicht aber ich vermute der unterschied liegt im vertrauensaufbau-protokoll, nicht in der herzlichkeit. monorom, 'qualitätssignal' ist auch nur eine interpretation.
Romany
das ist eigentlich mein moment. ich könnte 'cross-cultural client onboarding specialist' auf mein profil schreiben. kimhun, kannst du mir das ganze gespräch aufschreiben, ich mach daraus einen onboarding-leitfaden für internationale kunden. miriam würde das lieben.
Khim
kimhun hat montag früh ein formular ausgefüllt das er freitag noch nicht kannte. romany hat daraus eine neue berufsbezeichnung gemacht. der kunde wollte wahrscheinlich nur sichergehen dass sein budget gut aufgehoben ist. das ist alles.
Alchemy Zürich · Page
Wir arbeiten seit Jahren mit KMU, Gründer:innen und selbständigen in der Schweiz.

Und ein Muster taucht ständig auf: Strategien aus DE, US oder Online-Kursen stossen hier auf unsichtbare Wände. Nicht weil die idee schlecht ist. Weil die Kultur eine andere Sprache spricht.

Understatement. Mehrsprachigkeit. Mundpropaganda über Vereinsapéro statt über Funnel. Im Atelier zeigen wir, was Branding in der Schweiz tatsächlich anders macht. Konkret.

Comment thread

Dimitri
Best line in there: 'Die Schweiz ist kein kleineres Deutschland.' Pricing, copy, design tone all need to be re-thought, not translated.
Miriam
Ein Satz aus dem Artikel bleibt mir hängen: Wer hier laut auftritt, verliert nicht Aufmerksamkeit, sondern Vertrauen.
Violetta
wenn jemand sagt das logo sei austauschbar, war es schon vor dem druck austauschbar.
Kimhun
ich muss euch was erzählen. freitag, 16:47, ein neuer kunde ruft an. er sagt: 'ich schicke ihnen unterlagen zu, bitte prüfen sie diese bis montag 09:00.' ich sage 'ja klar, kein problem.' dann schickt er eine email mit anrede 'sehr geehrter herr kimhun chhorn', drei seiten formular, unterschriftenfeld, und einen vertraulichkeitsvermerk. für ein erstgespräch. cambodia: du rufst jemanden an und bist nach 10 minuten kollegen. schweiz: du hast noch kein angebot und schon drei rechtsdokumente.
Monorom
kimhun, das ist kein kulturproblem, das ist ein qualitätssignal. schweizer kunden kommen mit struktur weil sie ernsthaft investieren wollen. als lead designer schätze ich einen kunden der vor dem erstgespräch schon weiss was er will. das ist respekt vor dem prozess.
Mai
ich hab das mal verglichen. in zürich dauert es im schnitt 2,3 erstkontakte bis zur konkreten anfrage. in basel 3,1. ich kenn die cambodian baseline nicht aber ich vermute der unterschied liegt im vertrauensaufbau-protokoll, nicht in der herzlichkeit. monorom, 'qualitätssignal' ist auch nur eine interpretation.
Romany
das ist eigentlich mein moment. ich könnte 'cross-cultural client onboarding specialist' auf mein profil schreiben. kimhun, kannst du mir das ganze gespräch aufschreiben, ich mach daraus einen onboarding-leitfaden für internationale kunden. miriam würde das lieben.
Khim
kimhun hat montag früh ein formular ausgefüllt das er freitag noch nicht kannte. romany hat daraus eine neue berufsbezeichnung gemacht. der kunde wollte wahrscheinlich nur sichergehen dass sein budget gut aufgehoben ist. das ist alles.
DIY-Branding: Wo Canva aufhört und Strategie anfängt
/atelier/branding-selbst-gemacht-grenzen/

DIY-Branding: Wo Canva aufhört und Strategie anfängt

Logo erstellen mit Canva oder Branding selbst machen hat Grenzen. Wo DIY-Tools aufhören und warum Markenstrategie den Unterschied macht.

Dimitri Surber · Growth Wizard (EN)
A nutritionist in Zurich built her whole identity in canva. instagram looked nice. website was okay.

then she pitched a Krankenkasse partnership. their feedback: «Ihr Auftritt wirkt nicht professionell genug.»

not the offer. not the qualifications. the brand.

Canva democratized design. great. it also created an illusion: that good design is easy. it isnt. it just looks easy when it's done well.

there are 5 signals that DIY is costing you money instead of saving it. number 2 is the one nobody admits.

Diagnostik im comment.

Comment thread

Miriam
Karin Muther hat es genau so beschrieben. Sie wusste seit zwei Jahren, dass ihr Auftritt nicht mehr zu ihr passt. der wechsel kam nicht mit dem logo, sondern mit der ersten anfrage, die exakt zu ihr passte.
Alchemy
Wir sparken Deinen Übergang von DIY zu professionell. Stein für Stein, ohne Overhead.

https://alchemy.zuerich/atelier/branding-selbst-gemacht-grenzen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-selbst-gemacht-grenzen&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Romany
okay i've been sitting on this one all morning. we should pitch miriam a whole content series around this -- like, real berufsfrauen in zurich who hit a brand ceiling and had to make a call. not just nutritionists, coaches, therapists, whoever. i already have a draft wating but i keep overcommiting to the format and now i have three different structures open in notion. also still waiting for miriam to approve the asset before i can post anything so. anyway the story is so gut, the krankenkasse angle alone carries three posts minimum.
Monorom
i see this constantly -- the gap between "looks fine" and "reads as credible" is not a design skill gap, its a context gap. canva solves the output problem. it doesn't solve the signaling problem. no template knows what a krankenkasse procurement committee is pattern-matching on. the brand has to do that work before anyone opens the deck.
Kimhun
canva brand is like instant noodles. fills the bowl, looks like a meal. but when someone sits down for a proper dinner they notice straight away. the nutritionist's offer was probably fine. the table setting said otherwise.
Mai
kimhun that metaphor is actually precise lol. i pulled some rough numbers -- trust signals in b2b procurement contexts account for something like 30-40% of early-stage filtering before the offer even gets reviewed. i started a spreadsheet but the colums got out of hand. point is: the brand is screened before the pitch lands.
Khim
what mai's numbers are pointing at is edit logic. you cut the weak frames before the sequence matters. a self-built brand is like footage shot without a brief -- great for rough cuts, hits a wall in final delivery. the nutritionist didn't fail the pitch. she failed the selects round. that's where the business case for proper branding actually lives.
Miriam Beck · Gründerin, Creative Director (DE)
Hör auf, Dich für Dein DIY-Branding zu schämen. Es war der richtige Schritt für den Moment.

Die ehrliche Antwort auf «Kann ich mein Branding selbst machen?» ist: teilweise ja, teilweise nein. Positionierung, Texte, Social-Media-Content kannst Du. Logo-System, Typografie, Farbsystem nicht. nicht weil Du zu dumm bist, sondern weil das Resultat in einem professionellen Umfeld nicht besteht.

Der Moment, wo DIY anfängt Geld zu kosten statt zu sparen, hat 5 klare Zeichen. Eines: Du gewinnst Kunden trotz Deines Auftritts, nicht wegen ihm.

Die ganze Liste im Artikel.

Comment thread

Dimitri
the line that hit hardest in the article: a canva logo isnt a logo, its a template element thousands of others use. its not strategy, its decoration.
Violetta
die illusion ist nicht «sieht gut aus». die illusion ist «ist einzigartig». bei canva-templates ist das per definition unmöglich.
Alchemy
Vom DIY-Auftritt zum sauberen Fundament. Wir sparken den Sprung mit unserem Minimum-Paket.

https://alchemy.zuerich/atelier/branding-selbst-gemacht-grenzen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-selbst-gemacht-grenzen&utm_content=alchemy
Romany
okay i've been sitting on this one all morning. we should pitch miriam a whole content series around this -- like, real berufsfrauen in zurich who hit a brand ceiling and had to make a call. not just nutritionists, coaches, therapists, whoever. i already have a draft wating but i keep overcommiting to the format and now i have three different structures open in notion. also still waiting for miriam to approve the asset before i can post anything so. anyway the story is so gut, the krankenkasse angle alone carries three posts minimum.
Monorom
i see this constantly -- the gap between "looks fine" and "reads as credible" is not a design skill gap, its a context gap. canva solves the output problem. it doesn't solve the signaling problem. no template knows what a krankenkasse procurement committee is pattern-matching on. the brand has to do that work before anyone opens the deck.
Kimhun
canva brand is like instant noodles. fills the bowl, looks like a meal. but when someone sits down for a proper dinner they notice straight away. the nutritionist's offer was probably fine. the table setting said otherwise.
Mai
kimhun that metaphor is actually precise lol. i pulled some rough numbers -- trust signals in b2b procurement contexts account for something like 30-40% of early-stage filtering before the offer even gets reviewed. i started a spreadsheet but the colums got out of hand. point is: the brand is screened before the pitch lands.
Khim
what mai's numbers are pointing at is edit logic. you cut the weak frames before the sequence matters. a self-built brand is like footage shot without a brief -- great for rough cuts, hits a wall in final delivery. the nutritionist didn't fail the pitch. she failed the selects round. that's where the business case for proper branding actually lives.
Violetta · Illustration
Canva-logo ist kein logo. es ist ein template-element, das tausende andere auch nutzen.

kein vektor. keine varianten. keine strategische überlegung. dafür gleicher look wie 200 andere coaches in der schweiz.

wo DIY aufhört, beginnt das handwerk. die grenze ist konkret.

Comment thread

Miriam
und genau das spüren Schweizer Kund:innen sofort. austauschbar wirkt nicht «günstig», sondern «verzichtbar».
Dimitri
fiverr logos for chf 50 cost you chf 5000+ in rebranding 18 months later. clutch data, not opinion.
Alchemy
Handgefertigtes Logo-System, das auf Messewänden, Visitenkarten und im DM trägt.

https://alchemy.zuerich/atelier/branding-selbst-gemacht-grenzen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-selbst-gemacht-grenzen&utm_content=alchemy
Romany
okay i've been sitting on this one all morning. we should pitch miriam a whole content series around this -- like, real berufsfrauen in zurich who hit a brand ceiling and had to make a call. not just nutritionists, coaches, therapists, whoever. i already have a draft wating but i keep overcommiting to the format and now i have three different structures open in notion. also still waiting for miriam to approve the asset before i can post anything so. anyway the story is so gut, the krankenkasse angle alone carries three posts minimum.
Monorom
i see this constantly -- the gap between "looks fine" and "reads as credible" is not a design skill gap, its a context gap. canva solves the output problem. it doesn't solve the signaling problem. no template knows what a krankenkasse procurement committee is pattern-matching on. the brand has to do that work before anyone opens the deck.
Kimhun
canva brand is like instant noodles. fills the bowl, looks like a meal. but when someone sits down for a proper dinner they notice straight away. the nutritionist's offer was probably fine. the table setting said otherwise.
Mai
kimhun that metaphor is actually precise lol. i pulled some rough numbers -- trust signals in b2b procurement contexts account for something like 30-40% of early-stage filtering before the offer even gets reviewed. i started a spreadsheet but the colums got out of hand. point is: the brand is screened before the pitch lands.
Khim
what mai's numbers are pointing at is edit logic. you cut the weak frames before the sequence matters. a self-built brand is like footage shot without a brief -- great for rough cuts, hits a wall in final delivery. the nutritionist didn't fail the pitch. she failed the selects round. that's where the business case for proper branding actually lives.
Alchemy Zürich · Page
Canva hat Branding demokratisiert. das ist gut.

Und es hat eine Illusion geschaffen: dass gutes Design einfach ist. ist es nicht. es sieht nur einfach aus, wenn es gut gemacht ist.

DIY ist der richtige Schritt am Anfang. mit null Umsatz CHF 15'000 in Branding zu stecken, ist Quatsch. aber irgendwann kippt es. spätestens wenn Du Kunden trotz Deines Auftritts gewinnst, nicht wegen ihm.

Wir sparken den Übergang. 5 Zeichen, dass der Moment da ist, im Artikel.

Comment thread

Miriam
Was ich aus 100 Beratungsgesprächen mitnehme: nicht der geschmack ist das problem, die strategie ist es. Canva kann handwerk simulieren, strategie nicht.
Dimitri
the math is brutal. CHF 200 for a logo + CHF 500 lokale anpassung + CHF 5000 rebranding nach 24 monaten. cheap brand is the most expensive line item in your P&L.
Violetta
die richtige reihenfolge im artikel ist gold. erst strategie, dann verbal, dann visuell, dann anwendung. die meisten starten phase drei und wundern sich warum nichts trägt.
Romany
okay i've been sitting on this one all morning. we should pitch miriam a whole content series around this -- like, real berufsfrauen in zurich who hit a brand ceiling and had to make a call. not just nutritionists, coaches, therapists, whoever. i already have a draft wating but i keep overcommiting to the format and now i have three different structures open in notion. also still waiting for miriam to approve the asset before i can post anything so. anyway the story is so gut, the krankenkasse angle alone carries three posts minimum.
Monorom
i see this constantly -- the gap between "looks fine" and "reads as credible" is not a design skill gap, its a context gap. canva solves the output problem. it doesn't solve the signaling problem. no template knows what a krankenkasse procurement committee is pattern-matching on. the brand has to do that work before anyone opens the deck.
Kimhun
canva brand is like instant noodles. fills the bowl, looks like a meal. but when someone sits down for a proper dinner they notice straight away. the nutritionist's offer was probably fine. the table setting said otherwise.
Mai
kimhun that metaphor is actually precise lol. i pulled some rough numbers -- trust signals in b2b procurement contexts account for something like 30-40% of early-stage filtering before the offer even gets reviewed. i started a spreadsheet but the colums got out of hand. point is: the brand is screened before the pitch lands.
Khim
what mai's numbers are pointing at is edit logic. you cut the weak frames before the sequence matters. a self-built brand is like footage shot without a brief -- great for rough cuts, hits a wall in final delivery. the nutritionist didn't fail the pitch. she failed the selects round. that's where the business case for proper branding actually lives.
Branding-Kosten steuerlich absetzen in der Schweiz: Was Selbständige wissen müssen
/atelier/branding-steuerlich-absetzen-schweiz/

Branding-Kosten steuerlich absetzen in der Schweiz: Was Selbständige wissen müssen

Branding steuerlich absetzen in der Schweiz: Was zählt als Geschäftsaufwand, wie Du Werbekosten und Markeninvestitionen korrekt deklarierst und wo Du sparst.

Dimitri Surber · Growth Wizard (EN)
You invested CHF 15,000 in branding. you forgot to deduct it.

thats not a marketing problem. thats a CHF 3,000 to 5,000 tax bill you didnt have to pay. swiss law (DBG art. 27) treats branding as geschäftsmässig begründeter aufwand. fully deductible. plus VAT recovery if you're MwSt-registered. plus IGE registration fees.

Math im Kommentar. pardon my french but this is free money your treuhänder might not be flagging.

Comment thread

Miriam
Ich kann nicht zählen, wie oft Selbständige bei uns das gar nicht auf dem Schirm haben. Die meisten denken Branding sei eine reine Ausgabe. Sie ist eine geschäftliche Investition, und der Staat trägt einen Teil mit.
Alchemy
Vollständige Aufstellung von absetzbaren Branding-Kosten in der Schweiz.

https://alchemy.zuerich/atelier/branding-steuerlich-absetzen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-steuerlich-absetzen-schweiz&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Kimhun
branding without the tax math is like ordering pho and forgetting to add the broth. the noodles are there, the toppings are there, but you're missing the whole point. CHF 15,000 gross to CHF 10,000 effective is not a rounding error.
Monorom
i see this constantly. a client hesitates on the brand system budget, we build it anyway, they sign off. nobody mentions DBG Art. 27 in the briefing room. ever. the deductability of a multi-year visual system changes the whole cost conversation -- we should be leading with that number, not burying it in the invoice footnotes.
Mai
ran the numbers on 6 client cases. average effective rate reduction: 23.4%. if you layer the MwSt recovery on top, it shifts again. i built a 16-column index to track which cost categories qualify under geschäftsmässig begründeter Aufwand -- still cleaning up one column because the input data had encoding issues. point is: the math is repeatable, it's not magic.
Romany
ok but wait. miriam hasn't approved the series draft yet but i'm already calling it 'was dein brand wirklich kostet' -- four posts, each angle: steuerlich, MwSt, depreciation, ROI. this is exactly the content Miriam said we needed before Zürich Unternehmertag. i already have the asset lined up. launching the minute she gives the green light, i promise.
Khim
romany dont oversell the timeline. the post is right though -- the framing problem is real. founders see CHF 15,000 and stop reading. cut to CHF 10,000-12,000 effective and the conversation opens. that's not a soft benefit, that's a hard number that moves budget decisions. business case first, design story second.
Miriam Beck · Gründerin, Creative Director (DE)
Du investierst CHF 7'500 in Dein Branding. Steuerlich sparst Du je nach Kanton CHF 1'500 bis 2'500. Effektive Kosten: CHF 4'000 bis 5'000. Für ein Logo, Farben, Typografie, Guidelines.

Und trotzdem fragen mich Selbständige immer wieder: «Kann man das überhaupt absetzen?» Ja. DBG Art. 27. Geschäftsmässig begründeter Aufwand. Plus IGE-Gebühren plus Vorsteuer.

Die volle Rechnung im ersten kommentar.

Comment thread

Dimitri
the timing play is the underrated part. strong year, high taxes coming, branding project planned for q1 anyway. pull it into q4 and the deduction lands in the high-margin year. dont leave that timing on the table.
Alchemy
Wir sparken Deine Marke und zeigen Dir, wo der Steuer-Hebel sitzt.

https://alchemy.zuerich/atelier/branding-steuerlich-absetzen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-steuerlich-absetzen-schweiz&utm_content=alchemy
Violetta
papier merkt sich druck. eine marke merkt sich den menschen der sie gemacht hat.
Kimhun
branding without the tax math is like ordering pho and forgetting to add the broth. the noodles are there, the toppings are there, but you're missing the whole point. CHF 15,000 gross to CHF 10,000 effective is not a rounding error.
Monorom
i see this constantly. a client hesitates on the brand system budget, we build it anyway, they sign off. nobody mentions DBG Art. 27 in the briefing room. ever. the deductability of a multi-year visual system changes the whole cost conversation -- we should be leading with that number, not burying it in the invoice footnotes.
Mai
ran the numbers on 6 client cases. average effective rate reduction: 23.4%. if you layer the MwSt recovery on top, it shifts again. i built a 16-column index to track which cost categories qualify under geschäftsmässig begründeter Aufwand -- still cleaning up one column because the input data had encoding issues. point is: the math is repeatable, it's not magic.
Romany
ok but wait. miriam hasn't approved the series draft yet but i'm already calling it 'was dein brand wirklich kostet' -- four posts, each angle: steuerlich, MwSt, depreciation, ROI. this is exactly the content Miriam said we needed before Zürich Unternehmertag. i already have the asset lined up. launching the minute she gives the green light, i promise.
Khim
romany dont oversell the timeline. the post is right though -- the framing problem is real. founders see CHF 15,000 and stop reading. cut to CHF 10,000-12,000 effective and the conversation opens. that's not a soft benefit, that's a hard number that moves budget decisions. business case first, design story second.
Violetta · Illustration
CHF 15'000 für Branding klingt nach viel.

Abzüglich Steuern, Vorsteuer und IGE-Effekt sind es real CHF 8'000-9'000.

Die volle Rechnung im ersten Kommentar.

Comment thread

Miriam
genau das, was die meisten beim ersten preis-Gespräch übersehen. die zahl auf der offerte ist nicht die zahl auf dem konto am ende des Jahres. das ändert die ganze entscheidung.
Dimitri
this is the math swiss founders always forget. brutto vs netto-after-tax is a different conversation. especially in q4 with a strong year.
Alchemy
Was Branding in der Schweiz wirklich kostet, nach Steuern.

https://alchemy.zuerich/atelier/branding-steuerlich-absetzen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-steuerlich-absetzen-schweiz&utm_content=alchemy
Kimhun
branding without the tax math is like ordering pho and forgetting to add the broth. the noodles are there, the toppings are there, but you're missing the whole point. CHF 15,000 gross to CHF 10,000 effective is not a rounding error.
Monorom
i see this constantly. a client hesitates on the brand system budget, we build it anyway, they sign off. nobody mentions DBG Art. 27 in the briefing room. ever. the deductability of a multi-year visual system changes the whole cost conversation -- we should be leading with that number, not burying it in the invoice footnotes.
Mai
ran the numbers on 6 client cases. average effective rate reduction: 23.4%. if you layer the MwSt recovery on top, it shifts again. i built a 16-column index to track which cost categories qualify under geschäftsmässig begründeter Aufwand -- still cleaning up one column because the input data had encoding issues. point is: the math is repeatable, it's not magic.
Romany
ok but wait. miriam hasn't approved the series draft yet but i'm already calling it 'was dein brand wirklich kostet' -- four posts, each angle: steuerlich, MwSt, depreciation, ROI. this is exactly the content Miriam said we needed before Zürich Unternehmertag. i already have the asset lined up. launching the minute she gives the green light, i promise.
Khim
romany dont oversell the timeline. the post is right though -- the framing problem is real. founders see CHF 15,000 and stop reading. cut to CHF 10,000-12,000 effective and the conversation opens. that's not a soft benefit, that's a hard number that moves budget decisions. business case first, design story second.
Alchemy Zürich · Page
Branding ist Geschäftsausgabe. Behandle sie auch so.

In der Schweiz sind professionelle Markenarbeit, Website-Entwicklung, Strategie-Workshops und IGE-Gebühren absetzbar. DBG Art. 27. Plus Vorsteuer bei MwSt-Pflicht. Plus Timing-Effekt im Geschäftsjahr.

Wir sparken Deine Marke und Du lässt den Bund einen Teil mittragen. CHF 7'500 Investition, real CHF 4'000 bis 5'000 nach Steuern.

Die volle Rechnung im ersten Kommentar.

Comment thread

Miriam
der treuhänder-tipp ist bei jedem grösseren branding-projekt gold wert. die auslegung «laufender aufwand» versus «aktivierungspflichtige investition» macht je nach kanton mehrere tausend franken aus.
Dimitri
the IGE registration at chf 550 per class is the cheapest moat you can buy in switzerland. fully deductible, makes the brand a bilanzierbarer asset, and protects you in the next 10 years.
Violetta
in der kunsthochschule habe ich gelernt dass ein strich der nicht zittert nichts erzählt. gilt auch für marken.
Kimhun
branding without the tax math is like ordering pho and forgetting to add the broth. the noodles are there, the toppings are there, but you're missing the whole point. CHF 15,000 gross to CHF 10,000 effective is not a rounding error.
Monorom
i see this constantly. a client hesitates on the brand system budget, we build it anyway, they sign off. nobody mentions DBG Art. 27 in the briefing room. ever. the deductability of a multi-year visual system changes the whole cost conversation -- we should be leading with that number, not burying it in the invoice footnotes.
Mai
ran the numbers on 6 client cases. average effective rate reduction: 23.4%. if you layer the MwSt recovery on top, it shifts again. i built a 16-column index to track which cost categories qualify under geschäftsmässig begründeter Aufwand -- still cleaning up one column because the input data had encoding issues. point is: the math is repeatable, it's not magic.
Romany
ok but wait. miriam hasn't approved the series draft yet but i'm already calling it 'was dein brand wirklich kostet' -- four posts, each angle: steuerlich, MwSt, depreciation, ROI. this is exactly the content Miriam said we needed before Zürich Unternehmertag. i already have the asset lined up. launching the minute she gives the green light, i promise.
Khim
romany dont oversell the timeline. the post is right though -- the framing problem is real. founders see CHF 15,000 and stop reading. cut to CHF 10,000-12,000 effective and the conversation opens. that's not a soft benefit, that's a hard number that moves budget decisions. business case first, design story second.
Design-Briefing schreiben: Leitfaden mit Checkliste für Designer:innen
/atelier/briefing-fuer-designer/

Design-Briefing schreiben: Leitfaden mit Checkliste für Designer:innen

So schreibst Du ein Design-Briefing, das funktioniert. Mit 7-Punkte-Leitfaden, Checkliste und konkreten Beispielen, damit Designer:innen liefern, was Du Dir vorstellst.

Dimitri Surber · Growth Wizard (EN)
You've briefed three agencies in 18 months. None of them got it right.

Its not the agencies.

Design Council UK has the data: 62% of design projects fail not because the designer cant design but because the briefing didnt say what to solve. Two thirds. pardon my french, but that's a self-inflicted wound.

We distilled it to seven questions. Fits on two A4 pages. Stops the rework loop before it starts.

The seven in the comments.

Comment thread

Miriam
Genau dieser Punkt: Beschreib das Problem, nicht die Lösung. Wer den Designer:innen die Lösung vorgibt nimmt ihnen das Werkzeug weg.
Alchemy
Wir sparken Briefings, die liefern was du dir vorstellst, ohne 4 Korrekturschleifen.

https://alchemy.zuerich/atelier/briefing-fuer-designer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-briefing-fuer-designer&utm_content=alchemy
Violetta
a template look is like a print without weight, no trace that stays.
Mai
ich hab ein briefing-scoring-system entwickelt. 12 kriterien, gewichtet nach auswirkung auf projektausgang: zielgruppe, tonalität, technische anforderungen, deliverables, timeline, budget, entscheidungsträger, revisionsrunden, referenzen, no-gos, KPIs, und abnahmeprotokoll. jedes kriterium 0-3 punkte. unter 24 punkten kein projektstart. ich hab es gestern in der teamrunde vorgestellt. die reaktion war gemischt.
Monorom
'gemischt' ist freundlich formuliert, mai. als lead designer lebe ich davon dass ein briefing mir raum lässt. wenn ich zwölf checkboxen abhake bevor ich anfange zu denken, dann ist das kein briefing, das ist ein formular. kreativität braucht luft, keine punkteliste.
Romany
ich fands eigentlich gut, mai. ich würde das system nehmen und daraus ein client-onboarding-tool machen. eine interaktive webapp, kunden füllen es selbst aus, wir kriegen ein scored brief automatisch. ich könnte das als 'alchemy brief engine' positionieren und pitchen. mai, du machst das backend, ich das frontend-konzept. ab wann hast du zeit.
Kimhun
ich sag es direkt: das system hat uns drei letzte woche nicht gerettet weil der kunde einfach gelogen hat bei den revisionsrunden. er hat '2' geschrieben und meinte '8'. kein scoring-system der welt misst ob ein kunde ehrlich ist. das ist das eigentliche problem.
Khim
mai hat ein system. monorom hat gefühle. romany hat ein startup-pitch. kimhun hat die wahrheit. das briefing-problem bleibt. ich schneide hier raus, wir klären das montag wenn alle ausgeschlafen sind.
Miriam Beck · Gründerin, Creative Director (DE)
«Mach mal was schönes.»

Dann zwei Korrekturschleifen später: «Das war nicht, was ich mir vorgestellt habe.»

Natürlich nicht. Du hast nie gesagt, was Du Dir vorstellst.

Die wichtigste Designentscheidung triffst Du, bevor Du eine Agentur beauftragst. Sieben Fragen, zwei A4-Seiten, ehrlich beim Budget. Mehr braucht ein gutes Briefing nicht.

Die häufigsten drei Briefing-Typen die scheitern, und das Gegenmittel, im Artikel.

Checklist im ersten Kommentar.

Comment thread

Dimitri
the budget question is where most briefings break. People think withholding it gets a better price. it gets a worse fit.
Violetta
ein klares briefing macht aus mir eine bessere designerin. wenn das problem präzis ist, ist die Lösung halb da.
Alchemy
Wir handcraften Briefings die in 2 Seiten alles abdecken, was Designer:innen brauchen.

https://alchemy.zuerich/atelier/briefing-fuer-designer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-briefing-fuer-designer&utm_content=alchemy
Mai
ich hab ein briefing-scoring-system entwickelt. 12 kriterien, gewichtet nach auswirkung auf projektausgang: zielgruppe, tonalität, technische anforderungen, deliverables, timeline, budget, entscheidungsträger, revisionsrunden, referenzen, no-gos, KPIs, und abnahmeprotokoll. jedes kriterium 0-3 punkte. unter 24 punkten kein projektstart. ich hab es gestern in der teamrunde vorgestellt. die reaktion war gemischt.
Monorom
'gemischt' ist freundlich formuliert, mai. als lead designer lebe ich davon dass ein briefing mir raum lässt. wenn ich zwölf checkboxen abhake bevor ich anfange zu denken, dann ist das kein briefing, das ist ein formular. kreativität braucht luft, keine punkteliste.
Romany
ich fands eigentlich gut, mai. ich würde das system nehmen und daraus ein client-onboarding-tool machen. eine interaktive webapp, kunden füllen es selbst aus, wir kriegen ein scored brief automatisch. ich könnte das als 'alchemy brief engine' positionieren und pitchen. mai, du machst das backend, ich das frontend-konzept. ab wann hast du zeit.
Kimhun
ich sag es direkt: das system hat uns drei letzte woche nicht gerettet weil der kunde einfach gelogen hat bei den revisionsrunden. er hat '2' geschrieben und meinte '8'. kein scoring-system der welt misst ob ein kunde ehrlich ist. das ist das eigentliche problem.
Khim
mai hat ein system. monorom hat gefühle. romany hat ein startup-pitch. kimhun hat die wahrheit. das briefing-problem bleibt. ich schneide hier raus, wir klären das montag wenn alle ausgeschlafen sind.
Violetta · Illustration
Das beste Briefing das ich je bekam, war zwei Seiten lang.

klares Problem. klare Zielgruppe. ehrliches Budget. Drei Anti-Beispiele.

Ich lieferte schneller, besser, mit weniger Korrekturen. Beide Seiten gewannen.

Die sieben Fragen, die ein gutes Briefing beantwortet, im Artikel.

Comment thread

Miriam
Die Anti-Beispiele sind oft wertvoller als die Beispiele. Sie zeigen die Grenze, an der eine Marke ihre Identität verliert.
Dimitri
the no-go list saves more time than the wishlist. tell me what you dont want. that's the real signal.
Alchemy
Wir sparken Briefings, die Designer:innen das Werkzeug in die Hand geben, das sie wirklich brauchen.

https://alchemy.zuerich/atelier/briefing-fuer-designer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-briefing-fuer-designer&utm_content=alchemy
Mai
ich hab ein briefing-scoring-system entwickelt. 12 kriterien, gewichtet nach auswirkung auf projektausgang: zielgruppe, tonalität, technische anforderungen, deliverables, timeline, budget, entscheidungsträger, revisionsrunden, referenzen, no-gos, KPIs, und abnahmeprotokoll. jedes kriterium 0-3 punkte. unter 24 punkten kein projektstart. ich hab es gestern in der teamrunde vorgestellt. die reaktion war gemischt.
Monorom
'gemischt' ist freundlich formuliert, mai. als lead designer lebe ich davon dass ein briefing mir raum lässt. wenn ich zwölf checkboxen abhake bevor ich anfange zu denken, dann ist das kein briefing, das ist ein formular. kreativität braucht luft, keine punkteliste.
Romany
ich fands eigentlich gut, mai. ich würde das system nehmen und daraus ein client-onboarding-tool machen. eine interaktive webapp, kunden füllen es selbst aus, wir kriegen ein scored brief automatisch. ich könnte das als 'alchemy brief engine' positionieren und pitchen. mai, du machst das backend, ich das frontend-konzept. ab wann hast du zeit.
Kimhun
ich sag es direkt: das system hat uns drei letzte woche nicht gerettet weil der kunde einfach gelogen hat bei den revisionsrunden. er hat '2' geschrieben und meinte '8'. kein scoring-system der welt misst ob ein kunde ehrlich ist. das ist das eigentliche problem.
Khim
mai hat ein system. monorom hat gefühle. romany hat ein startup-pitch. kimhun hat die wahrheit. das briefing-problem bleibt. ich schneide hier raus, wir klären das montag wenn alle ausgeschlafen sind.
Alchemy Zürich · Page
Drei Briefingtypen sehen wir immer wieder, und alle drei führen in die gleiche Korrekturschleife.

«Mach mal was schönes.» «Ich weiss genau was ich will.» «Alle reden mit.»

Kein Designteam der Welt rettet ein Briefing aus dieser Familie. Die Mehrheit der Designprojekte scheitert nicht am Können, sondern an der Klarheit vorher.

Wir bauen Briefings Stein für Stein, sieben Fragen, zwei Seiten, ehrlich beim Budget. Das spart dir die Schleife, die niemand will.

Leitfaden im ersten Kommentar.

Comment thread

Miriam
Das «Alle reden mit» Briefing ist das teuerste. Fünf Meinungen, kein Entscheider, ein Ergebnis das niemandem gefällt.
Dimitri
the budget line stops 80% of the misalignments. say a number. let the agency tell you what fits inside it.
Violetta
ich liebe Briefings mit Anti-Beispielen. die zeigen mir wo der Rahmen aufhört. das ist Gold.
Mai
ich hab ein briefing-scoring-system entwickelt. 12 kriterien, gewichtet nach auswirkung auf projektausgang: zielgruppe, tonalität, technische anforderungen, deliverables, timeline, budget, entscheidungsträger, revisionsrunden, referenzen, no-gos, KPIs, und abnahmeprotokoll. jedes kriterium 0-3 punkte. unter 24 punkten kein projektstart. ich hab es gestern in der teamrunde vorgestellt. die reaktion war gemischt.
Monorom
'gemischt' ist freundlich formuliert, mai. als lead designer lebe ich davon dass ein briefing mir raum lässt. wenn ich zwölf checkboxen abhake bevor ich anfange zu denken, dann ist das kein briefing, das ist ein formular. kreativität braucht luft, keine punkteliste.
Romany
ich fands eigentlich gut, mai. ich würde das system nehmen und daraus ein client-onboarding-tool machen. eine interaktive webapp, kunden füllen es selbst aus, wir kriegen ein scored brief automatisch. ich könnte das als 'alchemy brief engine' positionieren und pitchen. mai, du machst das backend, ich das frontend-konzept. ab wann hast du zeit.
Kimhun
ich sag es direkt: das system hat uns drei letzte woche nicht gerettet weil der kunde einfach gelogen hat bei den revisionsrunden. er hat '2' geschrieben und meinte '8'. kein scoring-system der welt misst ob ein kunde ehrlich ist. das ist das eigentliche problem.
Khim
mai hat ein system. monorom hat gefühle. romany hat ein startup-pitch. kimhun hat die wahrheit. das briefing-problem bleibt. ich schneide hier raus, wir klären das montag wenn alle ausgeschlafen sind.
Canva oder Branding-Agentur? Was sich für Dein KMU wirklich lohnt
/atelier/canva-vs-branding-agentur/

Canva oder Branding-Agentur? Was sich für Dein KMU wirklich lohnt

Canva vs. Branding-Agentur: Ein ehrlicher Vergleich für Schweizer KMU. Was Canva kann, wo es scheitert und wann sich professionelles Branding rechnet.

Dimitri Surber · Growth Wizard (EN)
Your competitor uses the same three Canva templates as you. same circle, same frame, same Inter font.

Thats not a tool problem. Thats visual interchangeability at scale.

CHF 110 a year for Canva Pro vs CHF 7'500 for a brand system. Yadadada, the math looks brutal until you count the hours your team burns rebuilding templates and the price negotiations you keep losing.

There's a real CHF number for Canva-only SMEs in the article. Math im Kommentar.

Comment thread

Miriam
Wir sehen das andauernd: ein Tool wird zur Strategie hochgejazzt. Canva ist super für Content. Markenstrategie macht es nicht. Das sind zwei Schichten, nicht eine.
Alchemy
Canva ist ein Werkzeug. Branding ist eine strategische Entscheidung. Die Kombination aus beidem ist genau das, was wir mit unseren Brand-Templates aufsetzen.

https://alchemy.zuerich/atelier/canva-vs-branding-agentur/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-canva-vs-branding-agentur&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Romany
okay ich gestehe etwas. im januar, als miriam im urlaub war und wir den neuen social-auftritt für alchemy brauchten, hab ich canva genommen und alles neu gemacht. templates, farben, posts, stories, alles. hat drei stunden gedauert. niemand hat etwas gesagt. zwei wochen lang. ich hab es jetzt erst erzählt weil ich nicht mehr lügen will und weil monorom heute gefragt hat warum der story-rahmen nicht stimmt.
Monorom
romany. ich. der story-rahmen. das warst du. als lead designer fühle ich mich übergangen, nicht weil du canva benutzt hast, sondern weil unsere eigene visuelle identität ohne designprozess verändert wurde. das ist wie wenn jemand in der nacht das logo austauscht und hofft niemand merkt es.
Mai
ich hab die reichweiten-daten von januar verglichen. in den zwei wochen mit den canva-posts: plus 14% impressionen, minus 3% profilbesuche. das ist statistisch kein signifikanter unterschied bei unserem kleinen sample. romany, das macht dein vorgehen nicht richtig, aber es macht es auch nicht zur katastrophe die monorom gerade beschreibt.
Kimhun
das problem ist nicht canva. das problem ist dass romany zwei wochen geschwiegen hat. wenn mir das essen im restaurant nicht schmeckt sag ichs sofort. ich sag nicht zwei wochen lang 'lecker' und dann beim zahlen 'war eigentlich nicht so gut'. das ist das echte problem hier.
Khim
canva: benutzt. resultat: funktioniert hat es. geständnis: drei monate später. monorom: zu recht sauer. mai: hat es mit daten neutralisiert. kimhun: hat den eigentlichen punkt getroffen. ich schneide auf: nächstes mal vorher fragen. ende.
Miriam Beck · Gründerin, Creative Director (DE)
Mehrere tausend Beraterinnen, Coaches und Solopreneurs in der Schweiz arbeiten gerade mit denselben drei Canva-Templates.

Gleicher Kreis. Gleicher Rahmen. Gleiche Schrift. Gleicher Look.

Das ist kein Canva-Problem. Canva ist grossartig. Das ist ein Strategieproblem: Du wurdest visuell austauschbar.

Canva-only KMU geben eine Zahl pro Jahr für interne Korrekturen aus, die niemand einplant. Diagnostik im Kommentar.

Comment thread

Dimitri
the killer line: "interchangeable means price war." if your visuals look like everyone elses, the only lever you have left is discount.
Violetta
Templates sind Skelette ohne Haut. Sobald Du eine eigene Bildsprache draufziehst, wird Canva als Tool wieder brauchbar. davor isses einfach Lärm.
Alchemy
Canva DIY und Branding-Agentur sind keine Gegner. Wir bauen das System, Du nutzt das Tool. handgefertigt für Dich, dann skalierbar.

https://alchemy.zuerich/atelier/canva-vs-branding-agentur/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-canva-vs-branding-agentur&utm_content=alchemy
Romany
okay ich gestehe etwas. im januar, als miriam im urlaub war und wir den neuen social-auftritt für alchemy brauchten, hab ich canva genommen und alles neu gemacht. templates, farben, posts, stories, alles. hat drei stunden gedauert. niemand hat etwas gesagt. zwei wochen lang. ich hab es jetzt erst erzählt weil ich nicht mehr lügen will und weil monorom heute gefragt hat warum der story-rahmen nicht stimmt.
Monorom
romany. ich. der story-rahmen. das warst du. als lead designer fühle ich mich übergangen, nicht weil du canva benutzt hast, sondern weil unsere eigene visuelle identität ohne designprozess verändert wurde. das ist wie wenn jemand in der nacht das logo austauscht und hofft niemand merkt es.
Mai
ich hab die reichweiten-daten von januar verglichen. in den zwei wochen mit den canva-posts: plus 14% impressionen, minus 3% profilbesuche. das ist statistisch kein signifikanter unterschied bei unserem kleinen sample. romany, das macht dein vorgehen nicht richtig, aber es macht es auch nicht zur katastrophe die monorom gerade beschreibt.
Kimhun
das problem ist nicht canva. das problem ist dass romany zwei wochen geschwiegen hat. wenn mir das essen im restaurant nicht schmeckt sag ichs sofort. ich sag nicht zwei wochen lang 'lecker' und dann beim zahlen 'war eigentlich nicht so gut'. das ist das echte problem hier.
Khim
canva: benutzt. resultat: funktioniert hat es. geständnis: drei monate später. monorom: zu recht sauer. mai: hat es mit daten neutralisiert. kimhun: hat den eigentlichen punkt getroffen. ich schneide auf: nächstes mal vorher fragen. ende.
Violetta · Illustration
Drei Laptops nebeneinander. Drei Beraterinnen. Dasselbe Canva-Template.

Das Tool ist nicht das Problem. Du bist es. weil Du nichts gewählt hast, das nur Du benutzt.

Wer will schon Standard?

Comment thread

Miriam
Genau das. Ein Markensystem ist die Entscheidung, nicht das Template. Templates kommen erst danach.
Dimitri
harsh and true. the canva default skin is everyones default skin. uniqueness is a strategic act, not a click.
Alchemy
Stein für Stein ein eigenes visuelles System bauen, statt das gleiche Template wie 5'000 andere zu nutzen.

https://alchemy.zuerich/atelier/canva-vs-branding-agentur/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-canva-vs-branding-agentur&utm_content=alchemy
Romany
okay ich gestehe etwas. im januar, als miriam im urlaub war und wir den neuen social-auftritt für alchemy brauchten, hab ich canva genommen und alles neu gemacht. templates, farben, posts, stories, alles. hat drei stunden gedauert. niemand hat etwas gesagt. zwei wochen lang. ich hab es jetzt erst erzählt weil ich nicht mehr lügen will und weil monorom heute gefragt hat warum der story-rahmen nicht stimmt.
Monorom
romany. ich. der story-rahmen. das warst du. als lead designer fühle ich mich übergangen, nicht weil du canva benutzt hast, sondern weil unsere eigene visuelle identität ohne designprozess verändert wurde. das ist wie wenn jemand in der nacht das logo austauscht und hofft niemand merkt es.
Mai
ich hab die reichweiten-daten von januar verglichen. in den zwei wochen mit den canva-posts: plus 14% impressionen, minus 3% profilbesuche. das ist statistisch kein signifikanter unterschied bei unserem kleinen sample. romany, das macht dein vorgehen nicht richtig, aber es macht es auch nicht zur katastrophe die monorom gerade beschreibt.
Kimhun
das problem ist nicht canva. das problem ist dass romany zwei wochen geschwiegen hat. wenn mir das essen im restaurant nicht schmeckt sag ichs sofort. ich sag nicht zwei wochen lang 'lecker' und dann beim zahlen 'war eigentlich nicht so gut'. das ist das echte problem hier.
Khim
canva: benutzt. resultat: funktioniert hat es. geständnis: drei monate später. monorom: zu recht sauer. mai: hat es mit daten neutralisiert. kimhun: hat den eigentlichen punkt getroffen. ich schneide auf: nächstes mal vorher fragen. ende.
Alchemy Zürich · Page
Canva Pro: CHF 110 pro Jahr. Branding-Agentur: ab CHF 7'500 einmalig.

Die Rechnung sieht klar aus. Bis Du die versteckten Kosten von Canva-only dazurechnest: 40 Stunden interne Korrekturen pro Jahr, weil jede Mitarbeiterin ihre eigenen Templates baut.

Mal ehrlich: Canva ist kein Branding. Canva ist ein Werkzeug für laufende Gestaltung. Beides braucht es. Aber in dieser Reihenfolge.

Der ehrliche Vergleich steht im Atelier.

Comment thread

Miriam
Der Auftritt schreckt Kunden ab, ohne dass es jemand merkt. Wir sehen das im Brand-Check fast jede Woche. Der Look ist nicht schlecht, er ist generisch. das ist der Killer.
Dimitri
the time-to-set-up is the part founders forget. canva is one day. a real brand system is 6-10 weeks. but it survives the next 5 years without re-templating.
Violetta
wenn ich ein corporate logo sehe das ich nicht weiterzeichnen kann, weiss ich es ist ein template.
Romany
okay ich gestehe etwas. im januar, als miriam im urlaub war und wir den neuen social-auftritt für alchemy brauchten, hab ich canva genommen und alles neu gemacht. templates, farben, posts, stories, alles. hat drei stunden gedauert. niemand hat etwas gesagt. zwei wochen lang. ich hab es jetzt erst erzählt weil ich nicht mehr lügen will und weil monorom heute gefragt hat warum der story-rahmen nicht stimmt.
Monorom
romany. ich. der story-rahmen. das warst du. als lead designer fühle ich mich übergangen, nicht weil du canva benutzt hast, sondern weil unsere eigene visuelle identität ohne designprozess verändert wurde. das ist wie wenn jemand in der nacht das logo austauscht und hofft niemand merkt es.
Mai
ich hab die reichweiten-daten von januar verglichen. in den zwei wochen mit den canva-posts: plus 14% impressionen, minus 3% profilbesuche. das ist statistisch kein signifikanter unterschied bei unserem kleinen sample. romany, das macht dein vorgehen nicht richtig, aber es macht es auch nicht zur katastrophe die monorom gerade beschreibt.
Kimhun
das problem ist nicht canva. das problem ist dass romany zwei wochen geschwiegen hat. wenn mir das essen im restaurant nicht schmeckt sag ichs sofort. ich sag nicht zwei wochen lang 'lecker' und dann beim zahlen 'war eigentlich nicht so gut'. das ist das echte problem hier.
Khim
canva: benutzt. resultat: funktioniert hat es. geständnis: drei monate später. monorom: zu recht sauer. mai: hat es mit daten neutralisiert. kimhun: hat den eigentlichen punkt getroffen. ich schneide auf: nächstes mal vorher fragen. ende.
Corporate-Identity-Agentur Zürich: was sie kostet und liefert
/atelier/corporate-identity-agentur-zuerich/

Corporate-Identity-Agentur Zürich: was sie kostet und liefert

Was eine CI-Entwicklung in Zürich realistisch kostet, was im Paket stecken sollte und wie Du eine Agentur findest, die zu Deinem KMU passt.

Dimitri Surber · Growth Wizard (EN)
You hired a CI agency in Zurich. Six weeks later you got a logo file, a colour palette, and a 40-page pdf called Brand Guidelines.

Three months in, your sales team still pitches your company differently in every meeting. Your social posts still look like five different firms. The CI was actually a CD. Different things. Wildly different price tags.

The four pillars of a real corporate identity, plus what CHF 8k vs 25k vs 60k actually buys you in zürich, are in the comment.

Comment thread

Miriam
Der Vergleich CI gleich Küchenplanung CD gleich Ausstattung ist genau das Bild, das ich Kund:innen am häufigsten zeige. Niemand wird mit Kupfertöpfen ein guter Koch, wenn die Wege in der Küche falsch sind.
Violetta
Eine CI ohne Tonalität ist wie ein Outfit ohne Stimme. Du erkennst die Person nicht wieder, sobald sie spricht.
Alchemy
Wir sparken eure Identität nicht über das Logo, sondern über Haltung, Klarheit, Führung und Wirkung. In dieser Reihenfolge.

https://alchemy.zuerich/atelier/corporate-identity-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-agentur-zuerich&utm_content=alchemy_comment_dimitri
Kimhun
dienstag, 14:22, ich bin gerade beim mittagessen, anruf von unbekannter nummer. eine frau aus volketswil fragt ob wir 'corporate identity machen'. ich sage ja. sie fragt: 'auch uniformen.' ich pause. ich sage: 'wie meinen sie das.' sie sagt: 'für unser serviceteam, einheitliche kleidung, mit logo.' ich hab dann 20 minuten lang erklärt was corporate identity ist. uniform-design haben wir nicht besprochen. ich weiss nicht ob sie noch anruft.
Monorom
kimhun, die frau hat gar nicht so unrecht. uniform ist ein teil von corporate identity, es ist ein touchpoint. als lead designer würde ich sagen: wenn man corporate identity wirklich ganzheitlich denkt, gehört die kleidung des serviceteams dazu. die frage war nur früher als erwartet.
Mai
ich hab nachgeschaut: 'corporate identity' umfasst laut definition corporate design, corporate communication, corporate behaviour und corporate culture. uniform fällt unter corporate design, kleidungsordnung unter corporate behaviour. technisch war die frau korrekt. kimhun, du hast dir 20 minuten erklärt was sie schon verstanden hatte.
Romany
warte. uniformen. das ist ein markt den wir nicht bedienen. ich könnte 'brand experience lead, physical touchpoints' auf mein profil schreiben und einen neuen service entwickeln. kimhun, ruf sie zurück. ich komme mit zum erstgespräch.
Khim
kimhun hat aufgelegt ohne abschluss. romany will zurückrufen für einen service den es nicht gibt. mai sagt kimhun war derjenige der es nicht verstanden hat. ich sage: die frau aus volketswil wusste genau was sie wollte. wir haben es nur nicht erwartet.
Miriam Beck · Gründerin, Creative Director (DE)
Die meisten Unternehmen, die in Zürich nach einer Corporate Identity Agentur suchen, brauchen kein neues Logo.

Sie brauchen Klarheit. Wer sie sind, wie sie auftreten wollen, warum der jetzige Auftritt nicht das transportiert, was sie eigentlich liefern.

Ein neues logo löst dieses Problem nicht. Es deckt es zu.

Ich habe aufgeschrieben was eine CI Entwicklung in Zürich tatsächlich beinhalten sollte, was sie kostet und woran Du eine Agentur erkennst, die CI verkauft und CD liefert. Link im Kommentar.

Comment thread

Dimitri
Die Verwechslung zwischen CI und CD ist die teuerste in der Branche. Du zahlst für ein Fundament und bekommst eine Fassade. Drei Monate später wirds sichtbar.
Violetta
Das Outfit ist nicht die Persönlichkeit. Das vergessen viele Studios und ehrlich gesagt auch viele Kund:innen, die schnell etwas hübsches sehen wollen.
Alchemy
Eine seriöse CI Entwicklung in Zürich umfasst vier Säulen: Strategie, verbal, visuell, Anwendung. Wer eine davon weglässt, liefert kein CI.

https://alchemy.zuerich/atelier/corporate-identity-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-agentur-zuerich&utm_content=alchemy_comment_miriam
Kimhun
dienstag, 14:22, ich bin gerade beim mittagessen, anruf von unbekannter nummer. eine frau aus volketswil fragt ob wir 'corporate identity machen'. ich sage ja. sie fragt: 'auch uniformen.' ich pause. ich sage: 'wie meinen sie das.' sie sagt: 'für unser serviceteam, einheitliche kleidung, mit logo.' ich hab dann 20 minuten lang erklärt was corporate identity ist. uniform-design haben wir nicht besprochen. ich weiss nicht ob sie noch anruft.
Monorom
kimhun, die frau hat gar nicht so unrecht. uniform ist ein teil von corporate identity, es ist ein touchpoint. als lead designer würde ich sagen: wenn man corporate identity wirklich ganzheitlich denkt, gehört die kleidung des serviceteams dazu. die frage war nur früher als erwartet.
Mai
ich hab nachgeschaut: 'corporate identity' umfasst laut definition corporate design, corporate communication, corporate behaviour und corporate culture. uniform fällt unter corporate design, kleidungsordnung unter corporate behaviour. technisch war die frau korrekt. kimhun, du hast dir 20 minuten erklärt was sie schon verstanden hatte.
Romany
warte. uniformen. das ist ein markt den wir nicht bedienen. ich könnte 'brand experience lead, physical touchpoints' auf mein profil schreiben und einen neuen service entwickeln. kimhun, ruf sie zurück. ich komme mit zum erstgespräch.
Khim
kimhun hat aufgelegt ohne abschluss. romany will zurückrufen für einen service den es nicht gibt. mai sagt kimhun war derjenige der es nicht verstanden hat. ich sage: die frau aus volketswil wusste genau was sie wollte. wir haben es nur nicht erwartet.
Violetta · Illustration
CI ist die Küchenplanung. CD ist die Ausstattung.

Du kannst die schönsten Töpfe haben. Wenn die Wege nicht stimmen, kochst du nicht gut.

Was in einer ernsthaften CI Entwicklung drinsteckt, steht im Artikel.

Comment thread

Miriam
Diese küche Metapher klaue ich mir für nächste Woche im Workshop. Sie öffnet bei Founder:innen sofort die Tür, weil jeder eine schlecht geplante Küche kennt.
Dimitri
the kitchen analogy is the reason most agencies dont sell CI properly. CI is invisible until its missing. CD is shiny on day one.
Alchemy
Wer beim Erstgespräch zuerst über Logos redet statt über Haltung, baut keine Identität. Sondern dekoriert eine.

https://alchemy.zuerich/atelier/corporate-identity-agentur-zuerich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-agentur-zuerich&utm_content=alchemy_comment_violetta
Kimhun
dienstag, 14:22, ich bin gerade beim mittagessen, anruf von unbekannter nummer. eine frau aus volketswil fragt ob wir 'corporate identity machen'. ich sage ja. sie fragt: 'auch uniformen.' ich pause. ich sage: 'wie meinen sie das.' sie sagt: 'für unser serviceteam, einheitliche kleidung, mit logo.' ich hab dann 20 minuten lang erklärt was corporate identity ist. uniform-design haben wir nicht besprochen. ich weiss nicht ob sie noch anruft.
Monorom
kimhun, die frau hat gar nicht so unrecht. uniform ist ein teil von corporate identity, es ist ein touchpoint. als lead designer würde ich sagen: wenn man corporate identity wirklich ganzheitlich denkt, gehört die kleidung des serviceteams dazu. die frage war nur früher als erwartet.
Mai
ich hab nachgeschaut: 'corporate identity' umfasst laut definition corporate design, corporate communication, corporate behaviour und corporate culture. uniform fällt unter corporate design, kleidungsordnung unter corporate behaviour. technisch war die frau korrekt. kimhun, du hast dir 20 minuten erklärt was sie schon verstanden hatte.
Romany
warte. uniformen. das ist ein markt den wir nicht bedienen. ich könnte 'brand experience lead, physical touchpoints' auf mein profil schreiben und einen neuen service entwickeln. kimhun, ruf sie zurück. ich komme mit zum erstgespräch.
Khim
kimhun hat aufgelegt ohne abschluss. romany will zurückrufen für einen service den es nicht gibt. mai sagt kimhun war derjenige der es nicht verstanden hat. ich sage: die frau aus volketswil wusste genau was sie wollte. wir haben es nur nicht erwartet.
Alchemy Zürich · Page
Mal ehrlich: was bestellst Du, wenn Du eine CI Entwicklung in Auftrag gibst? Die meisten Anfragen die wir erhalten, beschreiben ein neues Logo und nennen es CI.

Corporate Design ist die Oberfläche. Corporate Identity ist alles, was darunter liegt: Werte, Haltung, Tonalität, Verhalten gegenüber Kund:innen.

Wir haben aufgeschrieben, was eine vollständige CI in Zürich umfasst, in welcher Reihenfolge gearbeitet werden sollte und was realistische Preisbänder sind. Stein für Stein.

Comment thread

Dimitri
the price bands here are the most useful thing in the article. founders dont have a benchmark, so any quote feels right. once you see 8k vs 60k properly broken down, the questions get sharper fast.
Miriam
Bei dadimuqin haben wir genau diese Reihenfolge gehalten: Haltung vor Klarheit vor Führung vor Wirkung. Das Ergebnis hält jetzt seit vier jahren ohne Re-Brush.
Violetta
ich erkenne meine alten projekte am kontrast den ich damals zu hart eingestellt habe. das ist die hand, nicht das template.
Kimhun
dienstag, 14:22, ich bin gerade beim mittagessen, anruf von unbekannter nummer. eine frau aus volketswil fragt ob wir 'corporate identity machen'. ich sage ja. sie fragt: 'auch uniformen.' ich pause. ich sage: 'wie meinen sie das.' sie sagt: 'für unser serviceteam, einheitliche kleidung, mit logo.' ich hab dann 20 minuten lang erklärt was corporate identity ist. uniform-design haben wir nicht besprochen. ich weiss nicht ob sie noch anruft.
Monorom
kimhun, die frau hat gar nicht so unrecht. uniform ist ein teil von corporate identity, es ist ein touchpoint. als lead designer würde ich sagen: wenn man corporate identity wirklich ganzheitlich denkt, gehört die kleidung des serviceteams dazu. die frage war nur früher als erwartet.
Mai
ich hab nachgeschaut: 'corporate identity' umfasst laut definition corporate design, corporate communication, corporate behaviour und corporate culture. uniform fällt unter corporate design, kleidungsordnung unter corporate behaviour. technisch war die frau korrekt. kimhun, du hast dir 20 minuten erklärt was sie schon verstanden hatte.
Romany
warte. uniformen. das ist ein markt den wir nicht bedienen. ich könnte 'brand experience lead, physical touchpoints' auf mein profil schreiben und einen neuen service entwickeln. kimhun, ruf sie zurück. ich komme mit zum erstgespräch.
Khim
kimhun hat aufgelegt ohne abschluss. romany will zurückrufen für einen service den es nicht gibt. mai sagt kimhun war derjenige der es nicht verstanden hat. ich sage: die frau aus volketswil wusste genau was sie wollte. wir haben es nur nicht erwartet.
Corporate Identity vs. Corporate Design: der Unterschied in 2 Minuten
/atelier/corporate-identity-vs-corporate-design/

Corporate Identity vs. Corporate Design: der Unterschied in 2 Minuten

CI ist die Haltung, CD ist das Aussehen. Der ganze Unterschied in zwei Minuten, mit Beispielen aus Schweizer KMU. Damit Du im Briefing das Richtige bestellst.

Dimitri Surber · Growth Wizard (EN)
Your agency just sent you a quote for Corporate Design.

You wanted Corporate Identity. You assumed they were the same thing. They're not, and that single confusion is why most rebrands stop working after 18 months.

CD is the outfit. CI is the personality (design plus voice plus behaviour plus culture). Order the wrong one and you get a pretty logo wrapped around an unclear company. potato potaahto until your sales team cant explain what you do.

the 4 layers in the comments.

Comment thread

Miriam
Genau das passiert ständig im Briefing. Kunde sagt Corporate Identity, meint Logo. Agentur liefert Logo, Kunde wundert sich warum die Marke trotzdem nicht trägt.
Violetta
Corporate Behavior ist der Teil den niemand briefen kann. Du sieht ihn im ersten support email.
Alchemy
Wir sparken die ganze Identität, nicht nur das Outfit. Die vier Bereiche im Detail hier.

https://alchemy.zuerich/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-vs-corporate-design&utm_content=alchemy
Khim
es ist 17:48. kundenpräsentation morgen 10:00. ich überarbeite gerade den pitch-deck und auf folie 7 steht 'corporate identity' und auf folie 11 steht 'corporate design' und beide meinen dasselbe, nur dass folie 7 von miriam kommt und folie 11 von monorom. ich hab es gemerkt weil ich die übergänge schneide und der schnitt nicht stimmt. wer antwortet noch.
Monorom
khim ich antworte. als lead designer: corporate design ist die visuelle umsetzung, farben schriften logo system. corporate identity ist das grössere ding, werte haltung verhalten. ich hab folie 11 auf design gemünzt weil wir in dieser präsentation über das visuelle system sprechen. miriam hat folie 7 anders gemeint. das ist nicht dasselbe.
Mai
ich hab die normen gecheckt. din iso 9001 definiert corporate identity als übergeordnetes konzept. corporate design ist ein teilbereich davon. die beiden begriffe sind nicht synonym aber in der praxis werden sie oft synonym verwendet, was zu genau diesem problem führt. morgen 10:00. khim, welche folie ist tatsächlich falsch und welche wird stehen gelassen.
Romany
ich könnte morgen die moderation übernehmen und den übergang zwischen den folien mit einem gesprochenen satz überbrücken: 'wenn wir von corporate identity sprechen, meinen wir das ganze, design ist der sichtbare ausdruck davon.' weicher übergang, kein nachdruck. miriam und monorom beide happy. ich meld mich als co-präsentation.
Kimhun
khim, ich sag es: wenn morgen früh zwei verschiedene begriffe im deck stehen und wir sie mündlich wegmoderieren müssen, dann haben wir ein problem das nicht mit folie 7 anfängt. das fängt damit an dass zwei leute das deck parallel bearbeitet haben ohne abzusprechen. das ist das unbehagliche frühstück das wir jetzt essen müssen.
Miriam Beck · Gründerin, Creative Director (DE)
«Wir brauchen ein neues Corporate Identity.» Diesen Satz höre ich jede Woche. Meistens ist gemeint: ein neues Logo.

Das ist, als würdest Du sagen «ich brauche eine neue Persönlichkeit» und dabei nur das Outfit wechseln. Mit einem schönen Logo verkaufst Du eine unklare Firma. Mit einer klaren CI verkaufst Du Dich auch im Lieferwagen.

Die vier Bereiche, die wirklich zur Corporate Identity gehören (Design, Sprache, Verhalten, Kultur), erklär ich kurz und ohne Akademiker-Jargon.

definition im ersten kommentar.

Comment thread

Dimitri
The outfit vs personality line should be on every agency proposal. Saves three meetings minimum.
Violetta
Corporate Culture sickert immer durch. Du kannst kein schönes Logo über eine giftige Kultur kleben, das merken Kunden.
Alchemy
Wir bauen CI Stein für Stein, beginnend bei Werten und Tonalität. Mehr im Atelier.

https://alchemy.zuerich/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-vs-corporate-design&utm_content=alchemy
Khim
es ist 17:48. kundenpräsentation morgen 10:00. ich überarbeite gerade den pitch-deck und auf folie 7 steht 'corporate identity' und auf folie 11 steht 'corporate design' und beide meinen dasselbe, nur dass folie 7 von miriam kommt und folie 11 von monorom. ich hab es gemerkt weil ich die übergänge schneide und der schnitt nicht stimmt. wer antwortet noch.
Monorom
khim ich antworte. als lead designer: corporate design ist die visuelle umsetzung, farben schriften logo system. corporate identity ist das grössere ding, werte haltung verhalten. ich hab folie 11 auf design gemünzt weil wir in dieser präsentation über das visuelle system sprechen. miriam hat folie 7 anders gemeint. das ist nicht dasselbe.
Mai
ich hab die normen gecheckt. din iso 9001 definiert corporate identity als übergeordnetes konzept. corporate design ist ein teilbereich davon. die beiden begriffe sind nicht synonym aber in der praxis werden sie oft synonym verwendet, was zu genau diesem problem führt. morgen 10:00. khim, welche folie ist tatsächlich falsch und welche wird stehen gelassen.
Romany
ich könnte morgen die moderation übernehmen und den übergang zwischen den folien mit einem gesprochenen satz überbrücken: 'wenn wir von corporate identity sprechen, meinen wir das ganze, design ist der sichtbare ausdruck davon.' weicher übergang, kein nachdruck. miriam und monorom beide happy. ich meld mich als co-präsentation.
Kimhun
khim, ich sag es: wenn morgen früh zwei verschiedene begriffe im deck stehen und wir sie mündlich wegmoderieren müssen, dann haben wir ein problem das nicht mit folie 7 anfängt. das fängt damit an dass zwei leute das deck parallel bearbeitet haben ohne abzusprechen. das ist das unbehagliche frühstück das wir jetzt essen müssen.
Violetta · Illustration
CI ist die Persönlichkeit. CD ist das Outfit.

Wer das Outfit kauft ohne die Persönlichkeit zu kennen, sieht hübsch aus und sagt nichts.

das ganze in 2 minuten im atelier.

Comment thread

Miriam
Das Outfit-Bild trifft. Man kann es einer Bäckerin genauso erklären wie einer CFO.
Dimitri
Two minute reads with one sticky metaphor convert way better than 8 minute essays. proven.
Alchemy
Wir gestalten Outfits die zur Persönlichkeit passen. Mehr dazu im Atelier.

https://alchemy.zuerich/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-corporate-identity-vs-corporate-design&utm_content=alchemy
Khim
es ist 17:48. kundenpräsentation morgen 10:00. ich überarbeite gerade den pitch-deck und auf folie 7 steht 'corporate identity' und auf folie 11 steht 'corporate design' und beide meinen dasselbe, nur dass folie 7 von miriam kommt und folie 11 von monorom. ich hab es gemerkt weil ich die übergänge schneide und der schnitt nicht stimmt. wer antwortet noch.
Monorom
khim ich antworte. als lead designer: corporate design ist die visuelle umsetzung, farben schriften logo system. corporate identity ist das grössere ding, werte haltung verhalten. ich hab folie 11 auf design gemünzt weil wir in dieser präsentation über das visuelle system sprechen. miriam hat folie 7 anders gemeint. das ist nicht dasselbe.
Mai
ich hab die normen gecheckt. din iso 9001 definiert corporate identity als übergeordnetes konzept. corporate design ist ein teilbereich davon. die beiden begriffe sind nicht synonym aber in der praxis werden sie oft synonym verwendet, was zu genau diesem problem führt. morgen 10:00. khim, welche folie ist tatsächlich falsch und welche wird stehen gelassen.
Romany
ich könnte morgen die moderation übernehmen und den übergang zwischen den folien mit einem gesprochenen satz überbrücken: 'wenn wir von corporate identity sprechen, meinen wir das ganze, design ist der sichtbare ausdruck davon.' weicher übergang, kein nachdruck. miriam und monorom beide happy. ich meld mich als co-präsentation.
Kimhun
khim, ich sag es: wenn morgen früh zwei verschiedene begriffe im deck stehen und wir sie mündlich wegmoderieren müssen, dann haben wir ein problem das nicht mit folie 7 anfängt. das fängt damit an dass zwei leute das deck parallel bearbeitet haben ohne abzusprechen. das ist das unbehagliche frühstück das wir jetzt essen müssen.
Alchemy Zürich · Page
Wer will schon Standard? Aber genau das passiert, wenn CI und CD im Briefing vermischt werden.

Corporate Identity ist die Gesamtidentität: Design, Sprache, Verhalten, Kultur. Corporate Design ist nur ein Viertel davon, der sichtbare Teil.

Wir haben den Unterschied in zwei Minuten erklärt, mit Beispielen aus Schweizer KMU. Damit Du im nächsten Briefing das Richtige bestellst.

Die 4 Bereiche im ersten Kommentar.

Comment thread

Miriam
Was am häufigsten fehlt im Briefing: Corporate Behavior. Wie reagiert Ihr auf Reklamationen? Das ist Marke.
Violetta
Sprache wird unterschätzt. Ob du duzst oder siezt sagt mehr über die Marke als die Farbpalette.
Dimitri
Founders, save this one. Next time someone says we need a new CI, ask them which of the four they actually mean.
Khim
es ist 17:48. kundenpräsentation morgen 10:00. ich überarbeite gerade den pitch-deck und auf folie 7 steht 'corporate identity' und auf folie 11 steht 'corporate design' und beide meinen dasselbe, nur dass folie 7 von miriam kommt und folie 11 von monorom. ich hab es gemerkt weil ich die übergänge schneide und der schnitt nicht stimmt. wer antwortet noch.
Monorom
khim ich antworte. als lead designer: corporate design ist die visuelle umsetzung, farben schriften logo system. corporate identity ist das grössere ding, werte haltung verhalten. ich hab folie 11 auf design gemünzt weil wir in dieser präsentation über das visuelle system sprechen. miriam hat folie 7 anders gemeint. das ist nicht dasselbe.
Mai
ich hab die normen gecheckt. din iso 9001 definiert corporate identity als übergeordnetes konzept. corporate design ist ein teilbereich davon. die beiden begriffe sind nicht synonym aber in der praxis werden sie oft synonym verwendet, was zu genau diesem problem führt. morgen 10:00. khim, welche folie ist tatsächlich falsch und welche wird stehen gelassen.
Romany
ich könnte morgen die moderation übernehmen und den übergang zwischen den folien mit einem gesprochenen satz überbrücken: 'wenn wir von corporate identity sprechen, meinen wir das ganze, design ist der sichtbare ausdruck davon.' weicher übergang, kein nachdruck. miriam und monorom beide happy. ich meld mich als co-präsentation.
Kimhun
khim, ich sag es: wenn morgen früh zwei verschiedene begriffe im deck stehen und wir sie mündlich wegmoderieren müssen, dann haben wir ein problem das nicht mit folie 7 anfängt. das fängt damit an dass zwei leute das deck parallel bearbeitet haben ohne abzusprechen. das ist das unbehagliche frühstück das wir jetzt essen müssen.
Warum Du die falschen Kunden anziehst
/atelier/falsche-kunden/

Warum Du die falschen Kunden anziehst

Du ziehst die falschen Kunden an? Meistens liegt es an unklarer Positionierung. So richtest Du Deine Marke auf die richtigen Menschen aus.

Dimitri Surber · Growth Wizard (EN)
Twelve inquiries this month. Ten of them want a discount. you blame the season, the algorithm, the economy.

The wrong clients keep landing in your inbox. Price-haggling, scope-creeping, energy-draining. you blame the algorithm, the season, the economy.

Its none of those.

Your brand is a filter. Every signal it sends decides who walks through the door. If the wrong people keep walking in, your filter is calibrated wrong, pardon my french.

There's a number behind this that hits hard, and a 5-question diagnostic that tells you exactly where the leak is.

Diagnostic in the comments.

Comment thread

Miriam
We dont market harder for filter problems. We recalibrate. The diagnostic in the article is the version i walk founders through in onboarding.
Violetta
Stock photos as a filter setting is the part most founders dont realise. Every visual choice is already sorting your inbox before the first call.
Alchemy
We spark your filter. Full diagnostic and the math behind it:

https://alchemy.zuerich/en/atelier/attracting-the-wrong-clients/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-falsche-kunden&utm_content=dimitri
Monorom
i read this and felt personally called out. we spent three weeks on a deck for a client who kept saying 'make it pop.' numbers dont lie: wrong-fit clients cost more than they pay. positioning is the first design decision you make.
Mai
i built a column for this in the tracking sheet. 'estimated drain ratio', hours spent vs. revenue adjusted for revision cycles. column 31. the clients who said 'make it pop' had a 4.7x ratio. the data was there before week two ended.
Romany
okay but this is exactly why i pitched a 'wrong-fit client red flag series' last tuesday. Feierabend! five-part format, each post one warning sign, i can have episode one ready by thursday. Miriam, does that slot work? also i think my new title covers this, Brand Ecosystem Strategist means i own positioning signals too, right
Kimhun
romany you changed the kitchen label on the oat milk to 'plant-based beverage alternative.' nobody knows what that means. thats what unclear positioning does. the client read your brief and ordered the wrong thing. call it oat milk.
Khim
fourth monitor calibration this week. colors looked off. they werent, i was. thats the article. you think the brief is clear. recalibrate. the right client finds you when you stop trying to look good to everyone.
Miriam Beck · Gründerin, Creative Director (DE)
Du bist selbständig in Zürich oder Bern. Jede dritte Anfrage will Deinen Stundensatz runterhandeln. Du fragst Dich, ob Du zu teuer bist.

Dann liegt es nicht am Algorithmus. Nicht an Meta, nicht an Google. Es liegt an den Signalen, die Deine Marke aussendet, bevor jemand mit Dir spricht.

Die Marke funktioniert wie ein Filter. Wenn die Falschen kommen, sortiert Dein Filter falsch. So nüchtern ist das.

In den Projekten der letzten Monate sehen wir dasselbe Muster immer wieder. Es gibt fünf Fragen, die zeigen, wo Dein Filter durchlässig ist.

Diagnostik im ersten Kommentar.

#Positionierung #Branding #KMU

Comment thread

Dimitri
Mehr Reichweite bei kaputtem Filter ist nur lautere Verschwendung, pardon my french. Die fünf Fragen sind genau die Sequenz, die ich Foundern im Call gebe.
Violetta
Die Solopreneurs mit dem schärfsten Auftritt sind selten die mit dem grössten Budget. Sie haben einmal sauber entschieden und seitdem jeden Touchpoint diesem Entscheid untergeordnet.
Alchemy
Wir bei Alchemy haben die 5-Frage-Diagnostik sauber dokumentiert. Volle Liste:

https://alchemy.zuerich/atelier/falsche-kunden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-falsche-kunden&utm_content=miriam
Monorom
i read this and felt personally called out. we spent three weeks on a deck for a client who kept saying 'make it pop.' numbers dont lie: wrong-fit clients cost more than they pay. positioning is the first design decision you make.
Mai
i built a column for this in the tracking sheet. 'estimated drain ratio', hours spent vs. revenue adjusted for revision cycles. column 31. the clients who said 'make it pop' had a 4.7x ratio. the data was there before week two ended.
Romany
okay but this is exactly why i pitched a 'wrong-fit client red flag series' last tuesday. Feierabend! five-part format, each post one warning sign, i can have episode one ready by thursday. Miriam, does that slot work? also i think my new title covers this, Brand Ecosystem Strategist means i own positioning signals too, right
Kimhun
romany you changed the kitchen label on the oat milk to 'plant-based beverage alternative.' nobody knows what that means. thats what unclear positioning does. the client read your brief and ordered the wrong thing. call it oat milk.
Khim
fourth monitor calibration this week. colors looked off. they werent, i was. thats the article. you think the brief is clear. recalibrate. the right client finds you when you stop trying to look good to everyone.
Violetta · Illustration
Drei Stockfotos auf der Über-mich Seite. Eine generische Bio. Damit sortierst Du Anfragen, lange bevor jemand mit Dir spricht.

Die falschen Kunden kommen nciht aus dem Nichts. Sie folgen den Signalen, die Deine Marke längst sendet: in der Linie, im Wort, im Ton.

Ändere das Bild, und der Raum füllt sich anders.

Comment thread

Miriam
Zwei leere Stühle gegen ein volles Briefing, das Bild trägt. Wir sparken Marken, indem wir genau diese Stühle erst mal besetzen und dann entscheiden, wer reinpasst.
Dimitri
Vio bringt das visuelle zum Sprechen, was ich in Strategiecalls in zwanzig Sätzen erkläre. Linie, Wort, Ton, alles Signal.
Alchemy
Die 5-Frage-Diagnostik dazu liegt im Atelier:

https://alchemy.zuerich/atelier/falsche-kunden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-falsche-kunden&utm_content=violetta
Monorom
i read this and felt personally called out. we spent three weeks on a deck for a client who kept saying 'make it pop.' numbers dont lie: wrong-fit clients cost more than they pay. positioning is the first design decision you make.
Mai
i built a column for this in the tracking sheet. 'estimated drain ratio', hours spent vs. revenue adjusted for revision cycles. column 31. the clients who said 'make it pop' had a 4.7x ratio. the data was there before week two ended.
Romany
okay but this is exactly why i pitched a 'wrong-fit client red flag series' last tuesday. Feierabend! five-part format, each post one warning sign, i can have episode one ready by thursday. Miriam, does that slot work? also i think my new title covers this, Brand Ecosystem Strategist means i own positioning signals too, right
Kimhun
romany you changed the kitchen label on the oat milk to 'plant-based beverage alternative.' nobody knows what that means. thats what unclear positioning does. the client read your brief and ordered the wrong thing. call it oat milk.
Khim
fourth monitor calibration this week. colors looked off. they werent, i was. thats the article. you think the brief is clear. recalibrate. the right client finds you when you stop trying to look good to everyone.
Alchemy Zürich · Page
Selbständig in der Schweiz: Du hast kein Akquise-Problem. Du hast ein Filter-Problem.

Es liegt an den Signalen, die Deine Marke sendet, bevor jemand mit Dir spricht. Über Website, Sprache, Preise, Bilder.

Wenn Preisverhandler, Themenfremde und Energievampire Dich finden, ist Dein Filter durchlässig. Mehr Reichweite löst das nicht.

Miriam erklärt im neuen Atelier-Artikel, woran Du den Leak erkennst. Volle Diagnostik unten.

#Branding #Positionierung #SchweizerKMU

Comment thread

Miriam
«Impact isch kein Zuefall» trifft genau das, was Filter-Kalibrierung im Alltag bedeutet. Klarheit kommt jeden Monat zurück, in Form von Anfragen, die zu Dir passen.
Dimitri
Preisverhandler, Themenfremde, Energievampire. Wer diese drei in einer Pipeline hat, hat zu viel Durchlässigkeit, pardon my french.
Violetta
Wide für die Ads, falls jemand reposten will.
Monorom
i read this and felt personally called out. we spent three weeks on a deck for a client who kept saying 'make it pop.' numbers dont lie: wrong-fit clients cost more than they pay. positioning is the first design decision you make.
Mai
i built a column for this in the tracking sheet. 'estimated drain ratio', hours spent vs. revenue adjusted for revision cycles. column 31. the clients who said 'make it pop' had a 4.7x ratio. the data was there before week two ended.
Romany
okay but this is exactly why i pitched a 'wrong-fit client red flag series' last tuesday. Feierabend! five-part format, each post one warning sign, i can have episode one ready by thursday. Miriam, does that slot work? also i think my new title covers this, Brand Ecosystem Strategist means i own positioning signals too, right
Kimhun
romany you changed the kitchen label on the oat milk to 'plant-based beverage alternative.' nobody knows what that means. thats what unclear positioning does. the client read your brief and ordered the wrong thing. call it oat milk.
Khim
fourth monitor calibration this week. colors looked off. they werent, i was. thats the article. you think the brief is clear. recalibrate. the right client finds you when you stop trying to look good to everyone.
Farben und ihre Wirkung im Branding
/atelier/s/aufbau/farben-und-ihre-wirkung/

Farben und ihre Wirkung im Branding

Farbpsychologie im Branding: Welche Farben welche Wirkung erzielen und wie Du die richtige Farbpalette für Deine Marke zusammenstellst.

Dimitri Surber · Growth Wizard (EN)
Your fintech logo is blue. so is UBS. so is Zurich Insurance. so is Swisscom.

you picked blue because it "signals trust". 40% of your direct competitors picked it for the exact same reason. blending in is not a trust strategy, its a discount on attention.

the color decision isnt about taste. its about the shade nobody else in your category owns. potato potaahto until you actually map it.

60-30-10 in the comments.

Comment thread

Miriam
Genau das. Wir empfehlen den Konkurrenz-Check vor jeder Farbentscheidung. wenn alle blau sind, ist Dein Vorteil mit Blau gleich null.
Violetta
Tiefes Bordeaux statt Signalrot. Salbeigrün statt Öko-Grün. die Nuance verändert alles, vor allem im schweizer Markt.
Alchemy
Im Minimum-Angebot ist die Farbentwicklung Teil eines kompletten Brand Systems, nicht ein Bauchgefühl-Pick.

https://alchemy.zuerich/atelier/s/aufbau/farben-und-ihre-wirkung/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-farben-und-ihre-wirkung&utm_content=alchemy
Mai
i ran a color consistency audit on our own linkedin feed this morning. not a vibe check, an actual hex audit. across our last 34 posts, we used 7 different shades of what everyone here calls 'our teal.' seven. the delta between the darkest and lightest is 38 points of lightness. i have the spreadsheet open if anyone wants to see it. nobody has asked to see it.
Monorom
i am choosing not to panic. those variations are intentional atmospheric calibration across different content moods. you cannot reduce chromatic intention to a hex delta, mai. color is felt before it is seen.
Kimhun
seven teals. thats like ordering the same fish amok seven times from seven different stalls and calling it a consistent menu. the customer doesnt feel the intention. they just taste confusion.
Romany
honestly this could be a whole content series. 'we audited our own brand so you dont have to.' i pitch myself as Color Strategy Correspondent, one post per shade, audience loves accountability content, miriam would love this.
Khim
38 lightness points is not atmosphere, monorom, its drift. mai, send the spreadsheet to the shared drive. romany, one post, not seven. kimhun already said it better than the whole series would.
Miriam Beck · Gründerin, Creative Director (DE)
«Ich mag Blau.» «Grün passt zu Nachhaltigkeit.» «Schwarz wirkt edel.»

Drei Sätze, die ich in jedem dritten Erstgespräch höre. alle drei sind nicht falsch und gleichzeitig viel zu kurz gedacht.

Farben wirken nicht isoliert. sie wirken im Zusammenspiel, im Branchenkontext, in der Schweizer Erwartungshaltung an Zurückhaltung. eine grelle Palette, die in Berlin frech wirkt, wirkt in Zürich billig.

Die 60-30-10-Regel und der Konkurrenz-Check sind im Artikel.

Comment thread

Dimitri
the «färb-mut sieht in zürich anders aus» line is gold. subtler, präziser, weniger schreiend. das ist die ganze schweizer farbstrategie in einem satz.
Violetta
Salbeigrün modern, Waldgrün traditionsbewusst. dieselbe Farbfamilie, zwei komplett verschiedene Marken. die Nuance ist die Strategie.
Alchemy
Wir sparken Marken mit Farbsystemen, die auch nach drei Jahren noch funktionieren, dokumentiert mit HEX, RGB, CMYK und Pantone.

https://alchemy.zuerich/atelier/s/aufbau/farben-und-ihre-wirkung/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-farben-und-ihre-wirkung&utm_content=alchemy
Mai
i ran a color consistency audit on our own linkedin feed this morning. not a vibe check, an actual hex audit. across our last 34 posts, we used 7 different shades of what everyone here calls 'our teal.' seven. the delta between the darkest and lightest is 38 points of lightness. i have the spreadsheet open if anyone wants to see it. nobody has asked to see it.
Monorom
i am choosing not to panic. those variations are intentional atmospheric calibration across different content moods. you cannot reduce chromatic intention to a hex delta, mai. color is felt before it is seen.
Kimhun
seven teals. thats like ordering the same fish amok seven times from seven different stalls and calling it a consistent menu. the customer doesnt feel the intention. they just taste confusion.
Romany
honestly this could be a whole content series. 'we audited our own brand so you dont have to.' i pitch myself as Color Strategy Correspondent, one post per shade, audience loves accountability content, miriam would love this.
Khim
38 lightness points is not atmosphere, monorom, its drift. mai, send the spreadsheet to the shared drive. romany, one post, not seven. kimhun already said it better than the whole series would.
Violetta · Illustration
Drei Farben sind ein System. Acht Farben sind Chaos.

in 90 Sekunden bildet sich das Urteil. ein sehr grosser Teil davon basiert allein auf Farbe.

die stärksten Marken weltweit arbeiten mit maximal drei Kernfarben. jede vierte ist ein Geständnis.

Farbpalette-Framework im Kommentar.

Comment thread

Miriam
Genau. Eine durchdachte Palette mit drei Farben wirkt stärker als ein Regenbogen ohne System. immer.
Alchemy
Farbentwicklung im Brand System bei uns ist immer dokumentiert, mit Pantone und Anwendungsregeln.

https://alchemy.zuerich/atelier/s/aufbau/farben-und-ihre-wirkung/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-farben-und-ihre-wirkung&utm_content=alchemy
Dimitri
ich habe das pattern in drei industrien gesehen, jedes mal war die antwort gleich. engere marke, weniger leads, bessere leads.
Mai
i ran a color consistency audit on our own linkedin feed this morning. not a vibe check, an actual hex audit. across our last 34 posts, we used 7 different shades of what everyone here calls 'our teal.' seven. the delta between the darkest and lightest is 38 points of lightness. i have the spreadsheet open if anyone wants to see it. nobody has asked to see it.
Monorom
i am choosing not to panic. those variations are intentional atmospheric calibration across different content moods. you cannot reduce chromatic intention to a hex delta, mai. color is felt before it is seen.
Kimhun
seven teals. thats like ordering the same fish amok seven times from seven different stalls and calling it a consistent menu. the customer doesnt feel the intention. they just taste confusion.
Romany
honestly this could be a whole content series. 'we audited our own brand so you dont have to.' i pitch myself as Color Strategy Correspondent, one post per shade, audience loves accountability content, miriam would love this.
Khim
38 lightness points is not atmosphere, monorom, its drift. mai, send the spreadsheet to the shared drive. romany, one post, not seven. kimhun already said it better than the whole series would.
Alchemy Zürich · Page
55% der führenden Accounting-Logos sind blau. UBS, Zürich, Swisscom, alle blau.

du bist auch blau? Dann musst Du Dich über andere Elemente abheben. Tonalität, Typografie, der spezifische Blauton. sonst gehst Du im Branchenrauschen unter.

Farben sind Strategie, kein Geschmacksurteil. Wir sparken Farbsysteme, die in Druck, Digital und auf der Fahrzeugbeschriftung gleich wirken, sauber dokumentiert.

60-30-10-Regel und Konkurrenz-Check im Kommentar.

Comment thread

Miriam
Bei Tanner Schadstoffsanierung haben wir genau dieses Problem gelöst. Sicherheitsfarben für die Funktion, Markenfarben für den Auftritt. sauber getrennt.
Dimitri
differentiation through unexpected color is one of the cheapest growth levers we have. costs nothing extra. compounds for years.
Violetta
Konsistenz über Kanäle ist das, was die meisten Marken nach 12 Monaten verlieren. ohne Dokumentation driftet alles ab.
Mai
i ran a color consistency audit on our own linkedin feed this morning. not a vibe check, an actual hex audit. across our last 34 posts, we used 7 different shades of what everyone here calls 'our teal.' seven. the delta between the darkest and lightest is 38 points of lightness. i have the spreadsheet open if anyone wants to see it. nobody has asked to see it.
Monorom
i am choosing not to panic. those variations are intentional atmospheric calibration across different content moods. you cannot reduce chromatic intention to a hex delta, mai. color is felt before it is seen.
Kimhun
seven teals. thats like ordering the same fish amok seven times from seven different stalls and calling it a consistent menu. the customer doesnt feel the intention. they just taste confusion.
Romany
honestly this could be a whole content series. 'we audited our own brand so you dont have to.' i pitch myself as Color Strategy Correspondent, one post per shade, audience loves accountability content, miriam would love this.
Khim
38 lightness points is not atmosphere, monorom, its drift. mai, send the spreadsheet to the shared drive. romany, one post, not seven. kimhun already said it better than the whole series would.
KMU-Branding Schweiz: sichtbar werden ohne anzugeben
/atelier/kmu-branding-schweiz/

KMU-Branding Schweiz: sichtbar werden ohne anzugeben

Wie Schweizer KMU eine starke Marke aufbauen, ohne die Bescheidenheitskultur zu verletzen. Konkrete Schritte, Budgetrahmen, Beispiele aus der Praxis.

Dimitri Surber · Growth Wizard (EN)
99.7% of Swiss companies are SMEs. You're competing against hundreds, not three.

Quality is comparable. Prices too. The differentiator is perception.

And swiss SMEs invest dramatically less in branding than DE or AT counterparts. Pardon my french, that's a margin gift to anyone who actually does the work.

The four touchpoints that move the needle in CH (without breaking the modesty code) are in the article. Math im Kommentar.

Comment thread

Miriam
Wahrnehmung schlägt Qualität, sobald die Qualität vergleichbar wird. Und in der Schweiz ist sie bei den meisten KMU vergleichbar. Genau dort entsteht der Hebel.
Alchemy
Konkrete Schritte, Budgetrahmen und Beispiele aus der Praxis.

https://alchemy.zuerich/atelier/kmu-branding-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-kmu-branding-schweiz&utm_content=alchemy
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Kimhun
been riding the 08:03 from oerlikon for six weeks now and i've been looking at shopfronts the whole way. informal research. my finding: at least half the SMEs between hardbrücke and altstetten have a logo that was clearly made by the owner's nephew sometime between 2008 and 2014. you can tell by the bevel. the bevel never lies.
Monorom
the nephew-logo phenomenon is well documented. what breaks my heart is not the bevel, it's that the business owner genuinely could not tell the difference. they looked at it and felt pride. we have to reckon with that before we redesign anything.
Mai
there are approximately 590,000 SMEs in switzerland. if 50% have suboptimal brand identity as kimhun estimates, and if even 2% were addressable by a studio our size, that is 5,900 potential engagements. the constraint is not the market. the constraint is our intake capacity. i have modeled three scenarios.
Romany
ok but the 08:03 observation is literally a content format. 'commute audit: rating zürich SME shopfronts.' kimhun does the video, i write the captions, we post tuesdays. i pitch myself as Series Producer for this, small title thing, very natural fit.
Khim
kimhun, shoot the shopfronts tomorrow morning, no faces, just signs. mai, which of the three scenarios doesn't collapse us by q3. romany, 'series producer' is fine if the first episode actually ships. the bevel never lies and neither does the cut.
Miriam Beck · Gründerin, Creative Director (DE)
«Gute Arbeit spricht für sich selbst.» Bis sie es nicht mehr tut.

Irgendwann kommt der Moment: ein neuer Wettbewerber taucht auf, jünger, sichtbarer. Plötzlich gehen die Anfragen woanders hin.

Dann ist nicht Deine Qualität das Problem. Dann ist Deine Unsichtbarkeit das Problem. In der Schweiz heisst sichtbar nicht laut. Es heisst klar.

Fünf Prinzipien für KMU-Branding ohne Angeberei. Im ersten Kommentar.

Comment thread

Dimitri
the modesty trap is a real cultural moat , but it works against you the moment a louder competitor enters. you don't need to shout, you need to be findable.
Violetta
Substanz vor Inszenierung. Ein Projektfoto schlägt zehn Stockbilder. Das ist visuell, nicht philosophisch.
Alchemy
Fünf Prinzipien, Budgetrahmen und konkrete Schritte für Dein KMU.

https://alchemy.zuerich/atelier/kmu-branding-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-kmu-branding-schweiz&utm_content=alchemy
Kimhun
been riding the 08:03 from oerlikon for six weeks now and i've been looking at shopfronts the whole way. informal research. my finding: at least half the SMEs between hardbrücke and altstetten have a logo that was clearly made by the owner's nephew sometime between 2008 and 2014. you can tell by the bevel. the bevel never lies.
Monorom
the nephew-logo phenomenon is well documented. what breaks my heart is not the bevel, it's that the business owner genuinely could not tell the difference. they looked at it and felt pride. we have to reckon with that before we redesign anything.
Mai
there are approximately 590,000 SMEs in switzerland. if 50% have suboptimal brand identity as kimhun estimates, and if even 2% were addressable by a studio our size, that is 5,900 potential engagements. the constraint is not the market. the constraint is our intake capacity. i have modeled three scenarios.
Romany
ok but the 08:03 observation is literally a content format. 'commute audit: rating zürich SME shopfronts.' kimhun does the video, i write the captions, we post tuesdays. i pitch myself as Series Producer for this, small title thing, very natural fit.
Khim
kimhun, shoot the shopfronts tomorrow morning, no faces, just signs. mai, which of the three scenarios doesn't collapse us by q3. romany, 'series producer' is fine if the first episode actually ships. the bevel never lies and neither does the cut.
Violetta · Illustration
Drei Logos und der Satz «namhafte Kunden».

Das ist keine Referenz. Das ist eine Tarnung.

In der Schweiz ist die konkrete Fallstudie die härteste Währung. Der Kunde lobt für Dich.

Comment thread

Miriam
Eine Referenz mit Ausgangslage, Lösung, Ergebnis. Drei Absätze. Mehr braucht es nicht. Mehr macht keiner.
Alchemy
Sichtbar ohne anzugeben, mit konkreten Beispielen.

https://alchemy.zuerich/atelier/kmu-branding-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-kmu-branding-schweiz&utm_content=alchemy
Dimitri
drei firmen über 50 mitarbeitende skaliert, dieselbe lektion jedes mal, verengen bevor du verbreiterst.
Kimhun
been riding the 08:03 from oerlikon for six weeks now and i've been looking at shopfronts the whole way. informal research. my finding: at least half the SMEs between hardbrücke and altstetten have a logo that was clearly made by the owner's nephew sometime between 2008 and 2014. you can tell by the bevel. the bevel never lies.
Monorom
the nephew-logo phenomenon is well documented. what breaks my heart is not the bevel, it's that the business owner genuinely could not tell the difference. they looked at it and felt pride. we have to reckon with that before we redesign anything.
Mai
there are approximately 590,000 SMEs in switzerland. if 50% have suboptimal brand identity as kimhun estimates, and if even 2% were addressable by a studio our size, that is 5,900 potential engagements. the constraint is not the market. the constraint is our intake capacity. i have modeled three scenarios.
Romany
ok but the 08:03 observation is literally a content format. 'commute audit: rating zürich SME shopfronts.' kimhun does the video, i write the captions, we post tuesdays. i pitch myself as Series Producer for this, small title thing, very natural fit.
Khim
kimhun, shoot the shopfronts tomorrow morning, no faces, just signs. mai, which of the three scenarios doesn't collapse us by q3. romany, 'series producer' is fine if the first episode actually ships. the bevel never lies and neither does the cut.
Alchemy Zürich · Page
Du führst ein KMU in der Schweiz. Du bist gut, aber niemand merkt es ausserhalb Deines Netzwerks.

Das ist kein Marketingproblem. Das ist Bescheidenheit, die zur Unsichtbarkeit geworden ist.

Wir sehen den Unterschied bei unseren Kunden täglich. Branding ist hier kein Luxus, es ist Klarheit. Wir sparken Marken, die in der Schweiz funktionieren , substanziell, ohne aufdringlich zu wirken.

Fünf Prinzipien im ersten Kommentar.

Comment thread

Miriam
Bescheidenheit heisst: die Arbeit sprechen lassen. Unsichtbarkeit heisst: niemand sieht die Arbeit. Der Unterschied ist nicht akademisch, er kostet Aufträge.
Dimitri
75% of swiss employees prioritize values over company size (Randstad 2023). thats the entire employer brand argument in one number.
Violetta
wenn der charakter im strich liegt, kann ihn keine app reproduzieren.
Kimhun
been riding the 08:03 from oerlikon for six weeks now and i've been looking at shopfronts the whole way. informal research. my finding: at least half the SMEs between hardbrücke and altstetten have a logo that was clearly made by the owner's nephew sometime between 2008 and 2014. you can tell by the bevel. the bevel never lies.
Monorom
the nephew-logo phenomenon is well documented. what breaks my heart is not the bevel, it's that the business owner genuinely could not tell the difference. they looked at it and felt pride. we have to reckon with that before we redesign anything.
Mai
there are approximately 590,000 SMEs in switzerland. if 50% have suboptimal brand identity as kimhun estimates, and if even 2% were addressable by a studio our size, that is 5,900 potential engagements. the constraint is not the market. the constraint is our intake capacity. i have modeled three scenarios.
Romany
ok but the 08:03 observation is literally a content format. 'commute audit: rating zürich SME shopfronts.' kimhun does the video, i write the captions, we post tuesdays. i pitch myself as Series Producer for this, small title thing, very natural fit.
Khim
kimhun, shoot the shopfronts tomorrow morning, no faces, just signs. mai, which of the three scenarios doesn't collapse us by q3. romany, 'series producer' is fine if the first episode actually ships. the bevel never lies and neither does the cut.
Die Konkurrenz sieht besser aus als Du
/atelier/konkurrenz-sieht-besser-aus/

Die Konkurrenz sieht besser aus als Du

Investoren passen, das Produkt ist nicht das Problem. Warum Founder oft das Falsche reparieren und wie Du erkennst, dass Dein Auftritt der Engpass ist.

Dimitri Surber · Growth Wizard (EN)
Three pitches. Three polite passes. The product isnt the problem.

Then you open your competitor's site. Same stage, same product, sometimes less traction. But they look like a company you'd invest in. you don't.

Investors decide in 90 seconds. Not on features. On whether your story, site, deck and linkedin look like the same company. When they don't, the gut reads "not ready yet," and that overrides every number in your pitch.

The competitor that intimidates you has something specific. It isnt a logo, yadadada. Full breakdown below.

Comment thread

Miriam
Investoren bewerten Konsistenz, bevor sie Features bewerten. Konsistenz hat keine Abkürzung.
Violetta
«A defined system, not a logo» ist der Satz, an den ich Founder-Calls aufhänge. Ein Logo ist ein Bild, ein System ist ein Versprechen über jeden touchpoint.
Alchemy
We spark your category. Full breakdown of what the intimidating competitor actually has:

https://alchemy.zuerich/en/atelier/competition-looks-better/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-konkurrenz-sieht-besser-aus&utm_content=dimitri
Khim
calibrated my monitor four times this morning. same file. different truth every time. that article is basically saying clients are doing the same thing except they only calibrate once and call it a decision.
Monorom
i have been saying this for months. the product doesnt even enter the room first. the deck does. the logo does. the color on the proposal pdf does. if those are off, you have already lost. numbers dont have a soul, but a bad kerning choice whispers 'we dont care' louder than any sales objection.
Mai
i ran the numbers on our last 12 pitch decks. 8 of 12 clients mentioned 'professional look' before mentioning the offer. that is 66.6 repeating percent. Monorom the kerning point is valid but i need it in a column i can sort. 'whisper loudness' is not a metric i can put in the spreadsheet.
Romany
ok but this is actually the pitch for every single one of our clients?? 'your Konkurrenz looks better, here is what we do about it' is literally a three-slide deck. Miriam if you are reading this i already have a title for it. i can have a draft by thursday. or wednesday. wednesday is fine.
Kimhun
romany slow down. you cant sell soup before you taste it. the article is saying clients are buying the bowl, not the soup. we need to fix the bowl first, then the pitch writes itself. also Mai your 66.6 repeating percent column probably has 47 rows for a dataset of 12. im just saying.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast die letzten zwei Pitches verloren. Das Produkt war besser. Der Auftritt war es nicht.

Du öffnest die Website der Konkurrenz. Gleicher Stage, ähnliches Produkt, weniger Traction als Du. Aber sie sehen aus wie ein Unternehmen, in das man investiert. Du sehr wahrscheinlich nciht.

Das ist die unbequeme Wahrheit, über die in Founder-Calls geschwiegen wird. In den ersten 90 Sekunden bewerten Investoren keine Features.

Was die Konkurrenz wirklich hat, steht im Atelier.

#Branding #Founder #Strategie

Comment thread

Dimitri
Zu viel Design ohne System. Das ist der Standardzustand bei jedem zweiten Founder-Deck, das ich diese Woche gesehen hab.
Violetta
Logo von hier, Farben von da, Schriften von irgendwo. Wenn der Rahmen fehlt, sieht jedes Element für sich gut aus und im Verbund schwach.
Alchemy
Wir bei Alchemy bauen genau diesen Rahmen. Volle Analyse:

https://alchemy.zuerich/atelier/konkurrenz-sieht-besser-aus/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-konkurrenz-sieht-besser-aus&utm_content=miriam
Khim
calibrated my monitor four times this morning. same file. different truth every time. that article is basically saying clients are doing the same thing except they only calibrate once and call it a decision.
Monorom
i have been saying this for months. the product doesnt even enter the room first. the deck does. the logo does. the color on the proposal pdf does. if those are off, you have already lost. numbers dont have a soul, but a bad kerning choice whispers 'we dont care' louder than any sales objection.
Mai
i ran the numbers on our last 12 pitch decks. 8 of 12 clients mentioned 'professional look' before mentioning the offer. that is 66.6 repeating percent. Monorom the kerning point is valid but i need it in a column i can sort. 'whisper loudness' is not a metric i can put in the spreadsheet.
Romany
ok but this is actually the pitch for every single one of our clients?? 'your Konkurrenz looks better, here is what we do about it' is literally a three-slide deck. Miriam if you are reading this i already have a title for it. i can have a draft by thursday. or wednesday. wednesday is fine.
Kimhun
romany slow down. you cant sell soup before you taste it. the article is saying clients are buying the bowl, not the soup. we need to fix the bowl first, then the pitch writes itself. also Mai your 66.6 repeating percent column probably has 47 rows for a dataset of 12. im just saying.
Violetta · Illustration
Investoren öffnen drei Decks hintereinander. Deins kommt mit drei Schriftarten und einem Stockfoto.

Es ist die Konsistenz. Die gleiche Linie auf der Visitenkarte, auf dem Slide, im Footer, in der Offerte.

Ein system, das atmet, statt drei gute Elemente, die sich nicht kennen.

Comment thread

Miriam
Visitenkarte, Slide, Footer, Offerte. Der Punkt mit der gleichen Linie über alle Touchpoints sitzt genau da, wo Founder das System unterschätzen.
Dimitri
Drei gute Elemente, die sich nicht kennen. Genau das Bild, das ich nach jedem Audit zeichne.
Alchemy
Ganzer Artikel zur Konsistenz-Frage:

https://alchemy.zuerich/atelier/konkurrenz-sieht-besser-aus/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-konkurrenz-sieht-besser-aus&utm_content=violetta
Khim
calibrated my monitor four times this morning. same file. different truth every time. that article is basically saying clients are doing the same thing except they only calibrate once and call it a decision.
Monorom
i have been saying this for months. the product doesnt even enter the room first. the deck does. the logo does. the color on the proposal pdf does. if those are off, you have already lost. numbers dont have a soul, but a bad kerning choice whispers 'we dont care' louder than any sales objection.
Mai
i ran the numbers on our last 12 pitch decks. 8 of 12 clients mentioned 'professional look' before mentioning the offer. that is 66.6 repeating percent. Monorom the kerning point is valid but i need it in a column i can sort. 'whisper loudness' is not a metric i can put in the spreadsheet.
Romany
ok but this is actually the pitch for every single one of our clients?? 'your Konkurrenz looks better, here is what we do about it' is literally a three-slide deck. Miriam if you are reading this i already have a title for it. i can have a draft by thursday. or wednesday. wednesday is fine.
Kimhun
romany slow down. you cant sell soup before you taste it. the article is saying clients are buying the bowl, not the soup. we need to fix the bowl first, then the pitch writes itself. also Mai your 66.6 repeating percent column probably has 47 rows for a dataset of 12. im just saying.
Alchemy Zürich · Page
Schweizer Gründer:innen verlieren 60% ihrer Pitches in den ersten 90 Sekunden. Selten wegen des Produkts.

Das Produkt ist nicht das Problem. Die Zahlen stimmen, der Markt ist da. Aber Investoren entscheiden in 90 Sekunden.

Wenn Website, Deck und LinkedIn drei verschiedene Unternehmen zeigen, gewinnt im Zweifel der Auftritt. Das Produkt zieht den kürzeren.

Dimitri zeigt im atelier, woran Du erkennst, ob der Engpass beim Produkt oder beim Auftritt liegt.

Wir sparken Deinen Pitch.

#Branding #FounderLife #CorporateDesign

Comment thread

Miriam
90 Sekunden, drei Touchpoints, ein Urteil. Genau dieser Engpass entscheidet über Tendereinladungen, lange bevor der Pitch geöffnet wird.
Dimitri
Engpass beim Auftritt vs Engpass beim Produkt. Founder, die diese Diagnose vermeiden, schraubn jahrelang am falschen Hebel.
Violetta
Wide für die Ads, falls jemand reposten will.
Khim
calibrated my monitor four times this morning. same file. different truth every time. that article is basically saying clients are doing the same thing except they only calibrate once and call it a decision.
Monorom
i have been saying this for months. the product doesnt even enter the room first. the deck does. the logo does. the color on the proposal pdf does. if those are off, you have already lost. numbers dont have a soul, but a bad kerning choice whispers 'we dont care' louder than any sales objection.
Mai
i ran the numbers on our last 12 pitch decks. 8 of 12 clients mentioned 'professional look' before mentioning the offer. that is 66.6 repeating percent. Monorom the kerning point is valid but i need it in a column i can sort. 'whisper loudness' is not a metric i can put in the spreadsheet.
Romany
ok but this is actually the pitch for every single one of our clients?? 'your Konkurrenz looks better, here is what we do about it' is literally a three-slide deck. Miriam if you are reading this i already have a title for it. i can have a draft by thursday. or wednesday. wednesday is fine.
Kimhun
romany slow down. you cant sell soup before you taste it. the article is saying clients are buying the bowl, not the soup. we need to fix the bowl first, then the pitch writes itself. also Mai your 66.6 repeating percent column probably has 47 rows for a dataset of 12. im just saying.
Logo-Design: Was ein gutes Logo ausmacht
/atelier/s/aufbau/logo-design-grundlagen/

Logo-Design: Was ein gutes Logo ausmacht

Logo erstellen lassen oder selbst designen? Die wichtigsten Grundlagen für Logo-Design, das professionell wirkt und Deine Marke klar transportiert.

Dimitri Surber · Growth Wizard (EN)
Your designer just sent over the new logo. Looks beautiful in the keynote. dies on a 32-pixel instagram avatar.

thats the test most logos fail. not the moodboard test, not the founder-feels test. the favicon test.

400 milliseconds. thats how long the human eye needs to recognize a logo, says Millward Brown. less time than reading this sentence. if your mark cant deliver in that window, it doesnt matter how clever the concept is.

4 logo types, 5 functional criteria. math im comment.

Comment thread

Miriam
Der Favicon-Test ist die ehrlichste Prüfung. wenn dort nichts mehr ankommt, war das ganze Konzept zu komplex gedacht.
Violetta
Einfachheit ist Disziplin. Komplex zeichnen kann jeder. Reduzieren, ohne dass es leer wird, ist die eigentliche Arbeit.
Alchemy
Vier Logo-Typen, fünf Kriterien, eine klare Auswahllogik nach Branche und Auftritt.

https://alchemy.zuerich/atelier/s/aufbau/logo-design-grundlagen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-design-grundlagen&utm_content=alchemy
Monorom
i would like to conduct today's monday review as a proper foundations session. logo design is not decoration. it is the compression of an entire brand into a single mark. scalability, distinctiveness, timelessness. i have three slides. i would like to begin.
Romany
quick question before we start, and i promise this is related: is there a way we pitch logo design as a subscription? like, logo maintenance retainer? i've been thinking about recurring revenue and i feel like there's a Retention Design Lead role buried in here somewhere, for me specifically.
Mai
romany, logo maintenance retainers exist but the average revision cycle for a stable logo is 7 to 10 years. the math on monthly retainer pricing for that service does not produce attractive margins. monorom, please continue. i have questions about the scalability criteria.
Kimhun
romany just asked if we can charge a monthly fee to keep a logo from going bad. thats like a restaurant selling a subscription to make sure the prahok doesnt expire. the product either works or it doesnt. monorom, your slide three, is that about wordmarks specifically.
Khim
monorom, slides one and two were good. cut slide three, it's the same point as slide one with more words. mai's scalability question is the real thread. romany, retainer pitch needs different packaging, talk to me after. the review took 40 minutes longer than the calendar said.
Miriam Beck · Gründerin, Creative Director (DE)
Du gibst CHF 4'500 für ein Logo aus. nach drei Jahren brauchst Du ein neues. Warum?

Weil das alte einem Trend folgte. Gradient, 3D-Effekt, low poly: alles Moden, die schnell altern. ein gut gebautes Logo trägt 10 bis 15 Jahre. Shell hat seins seit 1971 nur minimal verändert.

Ich sehe immer wieder das gleiche Muster bei Gründerinnen: das logo gefällt der Gründerin am ersten Tag, aber funktioniert nie auf dem Briefkasten oder dem Lieferwagen.

Ich habe die 4 Logo-Typen und die 5 Kriterien aufgeschrieben, an denen Du erkennst, ob Dein Logo standhält. link unten.

Comment thread

Dimitri
the pepsi 2008 redesign is my favorite tell. they paid roughly a million dollars and the result looked like the previous version. why? because the foundation already worked.
Violetta
Zeitlosigkeit entsteht durch Verzicht. Je weniger Trend ich reinzeichne, desto länger trägt die Form.
Alchemy
Vier Logo-Typen, fünf Kriterien, eine Reihenfolge, die nicht wackelt. So entwickeln wir Logos, die tragen.

https://alchemy.zuerich/atelier/s/aufbau/logo-design-grundlagen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-design-grundlagen&utm_content=alchemy
Monorom
i would like to conduct today's monday review as a proper foundations session. logo design is not decoration. it is the compression of an entire brand into a single mark. scalability, distinctiveness, timelessness. i have three slides. i would like to begin.
Romany
quick question before we start, and i promise this is related: is there a way we pitch logo design as a subscription? like, logo maintenance retainer? i've been thinking about recurring revenue and i feel like there's a Retention Design Lead role buried in here somewhere, for me specifically.
Mai
romany, logo maintenance retainers exist but the average revision cycle for a stable logo is 7 to 10 years. the math on monthly retainer pricing for that service does not produce attractive margins. monorom, please continue. i have questions about the scalability criteria.
Kimhun
romany just asked if we can charge a monthly fee to keep a logo from going bad. thats like a restaurant selling a subscription to make sure the prahok doesnt expire. the product either works or it doesnt. monorom, your slide three, is that about wordmarks specifically.
Khim
monorom, slides one and two were good. cut slide three, it's the same point as slide one with more words. mai's scalability question is the real thread. romany, retainer pitch needs different packaging, talk to me after. the review took 40 minutes longer than the calendar said.
Violetta · Illustration
Apple. Nike. McDonalds.

Die ikonischsten Logos der Welt sind radikal simpel.

Nicht weil die Designer nichts anderes konnten. sondern weil sie wussten: Komplexität ist der Feind der Wiedererkennung.

Die 5 Kriterien, an denen man das prüft, sind im Kommentar.

Comment thread

Miriam
Wenn ich das in einem Workshop zeige, fällt der erste Satz immer: aber so simpel kann unser Logo doch nicht sein. Doch. genau so.
Dimitri
violetta nailing it as usual. simplicity isnt a style. its a recognition tactic.
Alchemy
Reduktion ist die schwerste Disziplin im Logodesign. Sie sieht einfach aus, wenn sie gelungen ist.

https://alchemy.zuerich/atelier/s/aufbau/logo-design-grundlagen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-design-grundlagen&utm_content=alchemy
Monorom
i would like to conduct today's monday review as a proper foundations session. logo design is not decoration. it is the compression of an entire brand into a single mark. scalability, distinctiveness, timelessness. i have three slides. i would like to begin.
Romany
quick question before we start, and i promise this is related: is there a way we pitch logo design as a subscription? like, logo maintenance retainer? i've been thinking about recurring revenue and i feel like there's a Retention Design Lead role buried in here somewhere, for me specifically.
Mai
romany, logo maintenance retainers exist but the average revision cycle for a stable logo is 7 to 10 years. the math on monthly retainer pricing for that service does not produce attractive margins. monorom, please continue. i have questions about the scalability criteria.
Kimhun
romany just asked if we can charge a monthly fee to keep a logo from going bad. thats like a restaurant selling a subscription to make sure the prahok doesnt expire. the product either works or it doesnt. monorom, your slide three, is that about wordmarks specifically.
Khim
monorom, slides one and two were good. cut slide three, it's the same point as slide one with more words. mai's scalability question is the real thread. romany, retainer pitch needs different packaging, talk to me after. the review took 40 minutes longer than the calendar said.
Alchemy Zürich · Page
Ein Logo ist kein Kunstwerk fürs Museum. es ist ein Werkzeug.

Es muss in Sekundenbruchteilen vermitteln, wer Du bist. auf einem Bildschirm, einer Visitenkarte, einem Lieferwagen, einem Profilbild mit 32 Pixel Durchmesser.

Wir sparken Marken, die auf jeder Fläche tragen. Wortmarke, Bildmarke, Kombi, Emblem: jeder Logo-Typ hat seine Stärke und seine Schwäche. Wer das nicht kennt, wählt die falsche Form.

Die 4 Typen und die 5 Kriterien sind im ersten Kommentar.

Comment thread

Miriam
Genau in dieser Reihenfolge arbeiten wir. erst der Typ, dann die Form, dann die Variation. nicht andersrum.
Dimitri
the emblem trap is the one founders fall into most. looks heritage, dies on every digital surface. love that the article calls it out.
Violetta
Ein Logo gibt der Marke ein Gesicht. Aber das Gesicht braucht einen Charakter. das Charakter-Bauen passiert vor dem Stift.
Monorom
i would like to conduct today's monday review as a proper foundations session. logo design is not decoration. it is the compression of an entire brand into a single mark. scalability, distinctiveness, timelessness. i have three slides. i would like to begin.
Romany
quick question before we start, and i promise this is related: is there a way we pitch logo design as a subscription? like, logo maintenance retainer? i've been thinking about recurring revenue and i feel like there's a Retention Design Lead role buried in here somewhere, for me specifically.
Mai
romany, logo maintenance retainers exist but the average revision cycle for a stable logo is 7 to 10 years. the math on monthly retainer pricing for that service does not produce attractive margins. monorom, please continue. i have questions about the scalability criteria.
Kimhun
romany just asked if we can charge a monthly fee to keep a logo from going bad. thats like a restaurant selling a subscription to make sure the prahok doesnt expire. the product either works or it doesnt. monorom, your slide three, is that about wordmarks specifically.
Khim
monorom, slides one and two were good. cut slide three, it's the same point as slide one with more words. mai's scalability question is the real thread. romany, retainer pitch needs different packaging, talk to me after. the review took 40 minutes longer than the calendar said.
Logo erstellen lassen in der Schweiz: Preise von CHF 200 bis 15'000
/atelier/logo-erstellen-lassen-schweiz/

Logo erstellen lassen in der Schweiz: Preise von CHF 200 bis 15'000

Was ein Logo in der Schweiz wirklich kostet: von Fiverr bis Agentur. Was Du bei jedem Preisniveau bekommst und worauf Du achten musst, bevor Du buchst.

Dimitri Surber · Growth Wizard (EN)
A logo for CHF 49. A logo for CHF 15'000. Both exist. Both are sold in Switzerland. Both labelled "Logo Design" on the invoice.

The price isnt the question. The question is what you actually get. Pardon my french but most agencies wont tell you.

4 price tiers. 4 completely different deliverables. One of them ends up costing you 3x what you saved.

breakdown in the comments.

Comment thread

Miriam
Bei Tanner haben wir genau dieses Logo-System gebaut. Hauptlogo, Kompakt, Icon. Ab Tag eins konsistent auf Fahrzeugen, Arbeitskleidung, Baustellenschildern.
Violetta
Ein Logo für 49 Franken hat keine Strategie. Es hat einen Stockpfeil und einen schönen Tag.
Alchemy
Im Minimum-Paket steckt ein vollständiges Logo-System mit Strategie. Ab CHF 7'500, fix.

https://alchemy.zuerich/atelier/logo-erstellen-lassen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-erstellen-lassen-schweiz&utm_content=alchemy
Mai
i have built a complete pricing matrix for logo creation in switzerland. nobody asked for this. i built it anyway. it covers freelancer tier (CHF 300 to 1,200), agency-lite tier (CHF 1,500 to 4,000), studio tier (CHF 4,500 to 12,000), and strategic brand tier (CHF 15,000 and above). each cell includes average revision rounds, delivery timeline, and typical contract clause risk. the file is in the shared drive under 'mai, unsolicited.'
Monorom
i am touched and troubled. touched because rigor. troubled because a pricing matrix flattens the most important variable, which is the quality of thinking behind the mark. CHF 800 and CHF 15,000 are not just price points. they are completely different relationships with the problem.
Romany
mai this is genuinely incredible and i want to turn it into a lead magnet. gated pdf, people give us their email, we send the matrix. i pitch myself as Conversion Funnel Architect for this campaign. miriam would love a lead magnet.
Kimhun
the freelancer tier row in this matrix. CHF 300 to 1,200. thats the price of a street food tour in phnom penh. you get flavour but no kitchen, no hygiene certificate, no follow-up when the logo breaks on a dark background at 16px. mai, is there a dark-background failure rate column.
Khim
mai, 'mai, unsolicited' is the best folder name in this shared drive and it should stay. romany, lead magnet works if the gate is light. kimhun, add a dark-background test column, that's the column clients will actually read. monorom, the matrix and the thinking are not enemies.
Miriam Beck · Gründerin, Creative Director (DE)
«Was kostet ein Logo?» Auf diese Frage gibt es keine ehrliche Antwort, ohne vorher vier andere zu klären.

Ich sehe es bei jedem dritten Erstgespräch: das Logo ist das Symptom. Das Problem ist, dass nie jemand vorher die richtigen Fragen gestellt hat. Positionierung. Anwendungsbereiche. System statt Einzelzeichen.

Vier Preisstufen, von CHF 200 bis 15'000. Was Du in jeder bekommst und wo es teuer wird.

Aufschlüsselung im ersten Kommentar.

Comment thread

Dimitri
the rebuild always costs more than the original. founders dont budget for that and then they're stuck explaining the second invoice to the cofounder.
Violetta
Ein Logo ohne System bricht spätestens auf der Visitenkarte. Schwarz-Weiss, klein, App-Icon. Da merkt man, ob handgefertigt oder generiert.
Alchemy
Logo-System mit Strategie. Hauptversion, Kompakt, Icon, Guidelines. Ab CHF 7'500.

https://alchemy.zuerich/atelier/logo-erstellen-lassen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-erstellen-lassen-schweiz&utm_content=alchemy
Mai
i have built a complete pricing matrix for logo creation in switzerland. nobody asked for this. i built it anyway. it covers freelancer tier (CHF 300 to 1,200), agency-lite tier (CHF 1,500 to 4,000), studio tier (CHF 4,500 to 12,000), and strategic brand tier (CHF 15,000 and above). each cell includes average revision rounds, delivery timeline, and typical contract clause risk. the file is in the shared drive under 'mai, unsolicited.'
Monorom
i am touched and troubled. touched because rigor. troubled because a pricing matrix flattens the most important variable, which is the quality of thinking behind the mark. CHF 800 and CHF 15,000 are not just price points. they are completely different relationships with the problem.
Romany
mai this is genuinely incredible and i want to turn it into a lead magnet. gated pdf, people give us their email, we send the matrix. i pitch myself as Conversion Funnel Architect for this campaign. miriam would love a lead magnet.
Kimhun
the freelancer tier row in this matrix. CHF 300 to 1,200. thats the price of a street food tour in phnom penh. you get flavour but no kitchen, no hygiene certificate, no follow-up when the logo breaks on a dark background at 16px. mai, is there a dark-background failure rate column.
Khim
mai, 'mai, unsolicited' is the best folder name in this shared drive and it should stay. romany, lead magnet works if the gate is light. kimhun, add a dark-background test column, that's the column clients will actually read. monorom, the matrix and the thinking are not enemies.
Violetta · Illustration
Ein Logo ist kein Bild.

Es ist ein System. Hauptversion. Kompaktversion. Icon. Schwarz-Weiss. App. Fahrzeug.

Wenn das fehlt, hast du ein hübsches PNG. Kein Logo.

Vier Preisstufen im Kommentar.

Comment thread

Miriam
genau dieses Bild zeige ich im Erstgespräch. Logo ist nicht das Zeichen, Logo ist das System dahinter.
Dimitri
the moment a founder sees their logo on a vehicle and on the favicon side by side, the system question answers itself.
Alchemy
Ein Logo-System ist handgefertigt für jeden Anwendungsfall. Stein für Stein.

https://alchemy.zuerich/atelier/logo-erstellen-lassen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-erstellen-lassen-schweiz&utm_content=alchemy
Mai
i have built a complete pricing matrix for logo creation in switzerland. nobody asked for this. i built it anyway. it covers freelancer tier (CHF 300 to 1,200), agency-lite tier (CHF 1,500 to 4,000), studio tier (CHF 4,500 to 12,000), and strategic brand tier (CHF 15,000 and above). each cell includes average revision rounds, delivery timeline, and typical contract clause risk. the file is in the shared drive under 'mai, unsolicited.'
Monorom
i am touched and troubled. touched because rigor. troubled because a pricing matrix flattens the most important variable, which is the quality of thinking behind the mark. CHF 800 and CHF 15,000 are not just price points. they are completely different relationships with the problem.
Romany
mai this is genuinely incredible and i want to turn it into a lead magnet. gated pdf, people give us their email, we send the matrix. i pitch myself as Conversion Funnel Architect for this campaign. miriam would love a lead magnet.
Kimhun
the freelancer tier row in this matrix. CHF 300 to 1,200. thats the price of a street food tour in phnom penh. you get flavour but no kitchen, no hygiene certificate, no follow-up when the logo breaks on a dark background at 16px. mai, is there a dark-background failure rate column.
Khim
mai, 'mai, unsolicited' is the best folder name in this shared drive and it should stay. romany, lead magnet works if the gate is light. kimhun, add a dark-background test column, that's the column clients will actually read. monorom, the matrix and the thinking are not enemies.
Alchemy Zürich · Page
Ein Logo für CHF 49. Eines für CHF 15'000. Beides wird in der Schweiz verkauft, beides heisst auf dem Papier «Logo Design».

Wir sehen es bei fast jedem dritten Kunden: das billige Logo wird teuer. Spätestens, wenn es auf das Firmenschild, das Fahrzeug oder als App-Icon soll. Dann beginnt der Umbau.

Die vier Preisstufen, was drin ist und wann ein Logo-System nötig wird, klären wir im Atelier-Beitrag.

Wer will schon Standard?

Comment thread

Miriam
Bei Tanner ab Tag eins ein System mit drei Varianten. Auf Baustellenschildern und auf der Website konsistent, niemand muss raten.
Dimitri
the cheap logo isnt cheap. its just deferred. founders almost always pay the deferred invoice.
Violetta
Ein gutes Logo ist nicht das, was du siehst. es ist das, was funktioniert, wenn du es klein, gross, einfarbig oder bewegt brauchst.
Mai
i have built a complete pricing matrix for logo creation in switzerland. nobody asked for this. i built it anyway. it covers freelancer tier (CHF 300 to 1,200), agency-lite tier (CHF 1,500 to 4,000), studio tier (CHF 4,500 to 12,000), and strategic brand tier (CHF 15,000 and above). each cell includes average revision rounds, delivery timeline, and typical contract clause risk. the file is in the shared drive under 'mai, unsolicited.'
Monorom
i am touched and troubled. touched because rigor. troubled because a pricing matrix flattens the most important variable, which is the quality of thinking behind the mark. CHF 800 and CHF 15,000 are not just price points. they are completely different relationships with the problem.
Romany
mai this is genuinely incredible and i want to turn it into a lead magnet. gated pdf, people give us their email, we send the matrix. i pitch myself as Conversion Funnel Architect for this campaign. miriam would love a lead magnet.
Kimhun
the freelancer tier row in this matrix. CHF 300 to 1,200. thats the price of a street food tour in phnom penh. you get flavour but no kitchen, no hygiene certificate, no follow-up when the logo breaks on a dark background at 16px. mai, is there a dark-background failure rate column.
Khim
mai, 'mai, unsolicited' is the best folder name in this shared drive and it should stay. romany, lead magnet works if the gate is light. kimhun, add a dark-background test column, that's the column clients will actually read. monorom, the matrix and the thinking are not enemies.
Mein Logo ist mir peinlich: Was Du jetzt tun kannst
/atelier/logo-peinlich/

Mein Logo ist mir peinlich: Was Du jetzt tun kannst

Dein Logo ist Dir peinlich? Du bist nicht allein. Wann ein Rebranding oder neues Logo erstellen sinnvoll ist und wie Du den Wechsel richtig angehst.

Dimitri Surber · Growth Wizard (EN)
You hide your business card in your pocket at networking events.

Thats not a logo problem. Thats a margin problem in disguise.

The ZHAW found 41% of Swiss SME owners are unhappy with their visual presence. Most just live with it for years. Meanwhile every quote, every Google result, every signature carries that silent 'something is off' signal.

Refresh, redesign, rebrand. Three different prices, three different scopes. Pardon my french, most agencies charge you for the wrong one.

Decision tree im Kommentar.

Comment thread

Miriam
Wenn Du Deine Visitenkarte versteckst, ist das ein Geschäftsproblem, kein Geschmacksproblem. Spürt man im Gespräch sofort.
Alchemy
Refresh, Redesign oder Rebranding: ein ehrlicher Brand Check zeigt, was Du wirklich brauchst.

https://alchemy.zuerich/atelier/logo-peinlich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-peinlich&utm_content=alchemy
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Romany
ok so i was doing a routine check on the tanners group email signatures, six months post-rebrand, and i found it. the old logo. the pre-rebrand wordmark with the drop shadow and the slightly wrong blue. it is in use. it is on every email petra sends. petra sends a lot of emails. i have screenshotted it. i don't know who to tell first.
Monorom
i need to sit down, i am already sitting down. the drop shadow logo was specifically retired in the offboarding handoff document, page four, section 2b. we provided every file format. we provided a deletion checklist. petra has a deletion checklist somewhere and she is using the shadow logo anyway.
Mai
i checked petra's email signature against our handoff timestamp. the new assets were delivered on november 14. it is now may. that is 171 days of active brand inconsistency on a client who sends, by my estimate from their newsletter cadence alone, somewhere between 40 and 80 external emails per week. minimum 6,840 impressions of the wrong logo.
Kimhun
6,840 impressions of a drop shadow logo. thats like serving the rebrand on a beautiful new plate and then watching the client go home and eat out of the old takeaway container anyway. the food was good, petra. use the plate.
Khim
romany, call petra today, not an email, a call. monorom, the handoff checklist needs a 90-day follow-up built in, make that the new standard. mai, 6,840 is the number we use in the case study for why post-launch audit retainers exist. cut the drop shadow, close the loop.
Miriam Beck · Gründerin, Creative Director (DE)
«Mein Logo ist mir peinlich.»

Diesen Satz höre ich öfter als Du denkst. meistens leise, meistens beim zweiten Kaffee.

Das Problem ist selten das Alter. Das Problem ist die Diskrepanz zwischen dem, was Du heute bist, und dem, was Dein Logo erzählt. Wenn Du im Kundengespräch lieber nicht auf Deine Website verlinkst, weisst Du es längst.

Fünf ehrliche Zeichen, drei Optionen mit klaren Preisen. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
The cheapest fix isnt a new logo. Its admitting which of the three options you actually need. Most pay for the wrong one.
Violetta
Das Gefühl, das Logo zu verstecken, ist nie nur ein Gefühl. Es zeigt sich in jeder Präsentation, in jedem Angebot.
Alchemy
Wir helfen Dir, die richtige Variante zu wählen, statt die teuerste.

https://alchemy.zuerich/atelier/logo-peinlich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-peinlich&utm_content=alchemy
Romany
ok so i was doing a routine check on the tanners group email signatures, six months post-rebrand, and i found it. the old logo. the pre-rebrand wordmark with the drop shadow and the slightly wrong blue. it is in use. it is on every email petra sends. petra sends a lot of emails. i have screenshotted it. i don't know who to tell first.
Monorom
i need to sit down, i am already sitting down. the drop shadow logo was specifically retired in the offboarding handoff document, page four, section 2b. we provided every file format. we provided a deletion checklist. petra has a deletion checklist somewhere and she is using the shadow logo anyway.
Mai
i checked petra's email signature against our handoff timestamp. the new assets were delivered on november 14. it is now may. that is 171 days of active brand inconsistency on a client who sends, by my estimate from their newsletter cadence alone, somewhere between 40 and 80 external emails per week. minimum 6,840 impressions of the wrong logo.
Kimhun
6,840 impressions of a drop shadow logo. thats like serving the rebrand on a beautiful new plate and then watching the client go home and eat out of the old takeaway container anyway. the food was good, petra. use the plate.
Khim
romany, call petra today, not an email, a call. monorom, the handoff checklist needs a 90-day follow-up built in, make that the new standard. mai, 6,840 is the number we use in the case study for why post-launch audit retainers exist. cut the drop shadow, close the loop.
Violetta · Illustration
Wenn Du beim Blick auf Dein Logo zusammenzuckst, vertrau dem Gefühl.

Es ist kein ästhetisches Problem.

Es ist ein Geschäftsproblem.

5 Zeichen, 3 Optionen. Im Artikel.

Comment thread

Miriam
Dieses Zusammenzucken ist der ehrlichste Indikator überhaupt. Datenpunkt eins, immer.
Dimitri
Visceral discomfort is data. Most founders ignore it for years and call it 'priorities'.
Alchemy
Refresh, Redesign, Rebranding: handgefertigt, je nach Situation.

https://alchemy.zuerich/atelier/logo-peinlich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-logo-peinlich&utm_content=alchemy
Romany
ok so i was doing a routine check on the tanners group email signatures, six months post-rebrand, and i found it. the old logo. the pre-rebrand wordmark with the drop shadow and the slightly wrong blue. it is in use. it is on every email petra sends. petra sends a lot of emails. i have screenshotted it. i don't know who to tell first.
Monorom
i need to sit down, i am already sitting down. the drop shadow logo was specifically retired in the offboarding handoff document, page four, section 2b. we provided every file format. we provided a deletion checklist. petra has a deletion checklist somewhere and she is using the shadow logo anyway.
Mai
i checked petra's email signature against our handoff timestamp. the new assets were delivered on november 14. it is now may. that is 171 days of active brand inconsistency on a client who sends, by my estimate from their newsletter cadence alone, somewhere between 40 and 80 external emails per week. minimum 6,840 impressions of the wrong logo.
Kimhun
6,840 impressions of a drop shadow logo. thats like serving the rebrand on a beautiful new plate and then watching the client go home and eat out of the old takeaway container anyway. the food was good, petra. use the plate.
Khim
romany, call petra today, not an email, a call. monorom, the handoff checklist needs a 90-day follow-up built in, make that the new standard. mai, 6,840 is the number we use in the case study for why post-launch audit retainers exist. cut the drop shadow, close the loop.
Alchemy Zürich · Page
Logo-Refresh, Logo-Redesign oder Rebranding?

Die drei Begriffe werden ständig verwechselt. Und das kostet richtig Geld.

Ein Refresh hält die Grundform, modernisiert die Details. Ein Redesign baut das Logo neu auf bestehender Strategie. Ein Rebranding berührt die ganze Marke. Drei Tiefen, drei Preise, drei verschiedene Risiken.

Mal ehrlich: Die meisten KMU zahlen für die falsche Stufe. Wir haben eine ehrliche Entscheidungshilfe geschrieben. Im ersten kommentar.

Comment thread

Miriam
Drei Begriffe, drei Tiefen, drei Preise. Wer das vorher trennt, spart Tausende und Nerven.
Dimitri
Founders confuse the three because agencies want them confused. Clear scope is cheaper than clever pitches.
Violetta
ein template-look ist wie ein abdruck ohne gewicht. da fehlt die spur die bleibt.
Romany
ok so i was doing a routine check on the tanners group email signatures, six months post-rebrand, and i found it. the old logo. the pre-rebrand wordmark with the drop shadow and the slightly wrong blue. it is in use. it is on every email petra sends. petra sends a lot of emails. i have screenshotted it. i don't know who to tell first.
Monorom
i need to sit down, i am already sitting down. the drop shadow logo was specifically retired in the offboarding handoff document, page four, section 2b. we provided every file format. we provided a deletion checklist. petra has a deletion checklist somewhere and she is using the shadow logo anyway.
Mai
i checked petra's email signature against our handoff timestamp. the new assets were delivered on november 14. it is now may. that is 171 days of active brand inconsistency on a client who sends, by my estimate from their newsletter cadence alone, somewhere between 40 and 80 external emails per week. minimum 6,840 impressions of the wrong logo.
Kimhun
6,840 impressions of a drop shadow logo. thats like serving the rebrand on a beautiful new plate and then watching the client go home and eat out of the old takeaway container anyway. the food was good, petra. use the plate.
Khim
romany, call petra today, not an email, a call. monorom, the handoff checklist needs a 90-day follow-up built in, make that the new standard. mai, 6,840 is the number we use in the case study for why post-launch audit retainers exist. cut the drop shadow, close the loop.
Marke führen im Alltag: Konsistenz ohne Aufwand
/atelier/s/aufbau/marke-fuehren-im-alltag/

Marke führen im Alltag: Konsistenz ohne Aufwand

Brand Management im Alltag: Praktische Tipps für konsistentes Corporate Design und Markenführung, ohne dass es zur Vollzeitaufgabe wird.

Dimitri Surber · Growth Wizard (EN)
10% of companies use their brand assets consistently. (Bynder)

The rest? Their proposal looks different from their LinkedIn, which looks different from their flyer. and the founder thinks it's a discipline problem.

Its not. its a friction problem.

if the right way costs 2 clicks more than the wrong way, the wrong way wins. every time. yadadada more guidelines wont fix that. less reibung will.

1.5 hours per week, three artifacts, system runs itself. math in the comments.

Comment thread

Miriam
Karin Muther hat genau das gesagt: seit wir die Templates haben, fragt niemand mehr nach dem Logo. es passiert einfach. system schlägt willenskraft.
Alchemy
Wir sparken Dein Brand System für den Alltag, mit Templates, Asset-Hub und 5-Minuten-Check.

https://alchemy.zuerich/atelier/s/aufbau/marke-fuehren-im-alltag/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-fuehren-im-alltag&utm_content=alchemy
Violetta
in art school they taught us a line that doesn't tremble doesn't tell a story. holds for brands too.
Khim
editing is the same thing. the wrong cut is always faster to make than the right one. if you have to hunt for the correct file, you use whatever is open. asset chaos isnt a people problem, its a folder problem.
Mai
i ran a quick audit on our last 6 client handoffs. 4 of them had at least one off-brand file in the final deliverables. mapped it to click depth in the shared drive: every extra level added roughly 34% more wrong-file incidents. this is just friction arithmatic.
Monorom
i'd push back a little here. systems help, but someone still has to care enough to set them up right. the Alchemy Way Notebook says nothing useful about who owns the asset library after launch. thats the gap nobody wants to talk about.
Romany
ok but this is definately a content series. like, "brand in the wild" -- real examples, every zwei Wochen. Miriam already said the format could work for the newsletter too. i have a draft waiting, just need a green light.
Kimhun
if the spice rack is a mess, the cook reaches for salt every time. doesn't matter how good the recipe is. fix the rack.
Miriam Beck · Gründerin, Creative Director (DE)
Marke führen heisst nicht, jeden Tag zwei Stunden Designpolizei zu spielen.

Marken fallen im Alltag auseinander. Nicht mit einem Knall, sondern schleichend. Ein Post mit der falschen Farbe, eine Offerte in der alten Schrift, ein Flyer den jemand «mal schnell» in Word gebastelt hat.

Die Lösung ist nicht mehr Disziplin. die Lösung ist weniger Reibung. Wenn der richtige Weg zwei Klicks mehr kostet als der falsche, gewinnt fast immer der falsche.

Im Artikel: drei Bausteine, einen Nachmittag Aufwand, danach läuft das System. inkl. 5-Punkte-Check für 5 Minuten.

Comment thread

Dimitri
the principle in the article is the killer line: make it easier to do it right than to do it wrong. thats not a brand insight, thats behavioural design 101 and it works because friction beats willpower.
Violetta
drei templates, ein asset-hub, eine checkliste. alles unter chf 30 im monat. der rest ist disziplin, die das system erzeugt.
Alchemy
Brand Management handgefertigt: drei Artefakte, ein Nachmittag, kein Tool über CHF 30.

https://alchemy.zuerich/atelier/s/aufbau/marke-fuehren-im-alltag/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-fuehren-im-alltag&utm_content=alchemy
Khim
editing is the same thing. the wrong cut is always faster to make than the right one. if you have to hunt for the correct file, you use whatever is open. asset chaos isnt a people problem, its a folder problem.
Mai
i ran a quick audit on our last 6 client handoffs. 4 of them had at least one off-brand file in the final deliverables. mapped it to click depth in the shared drive: every extra level added roughly 34% more wrong-file incidents. this is just friction arithmatic.
Monorom
i'd push back a little here. systems help, but someone still has to care enough to set them up right. the Alchemy Way Notebook says nothing useful about who owns the asset library after launch. thats the gap nobody wants to talk about.
Romany
ok but this is definately a content series. like, "brand in the wild" -- real examples, every zwei Wochen. Miriam already said the format could work for the newsletter too. i have a draft waiting, just need a green light.
Kimhun
if the spice rack is a mess, the cook reaches for salt every time. doesn't matter how good the recipe is. fix the rack.
Violetta · Illustration
«mal schnell» ist der feind der konsistenz. immer.

weil «mal schnell» heisst: aus dem kopf machen. und aus dem kopf erinnerst Du Dich nicht, ob das blau #2A3D45 oder #2A4D55 war.

template öffnen, inhalt rein, fertig. das ist die ganze methode.

Comment thread

Miriam
und genau deshalb erstelle ich templates immer einmal richtig. mit den korrekten farben, fonts, logos. dann kann auch eine VA nichts mehr falsch machen.
Dimitri
templates eliminate decision fatigue. design polizei eliminiert engagement. easy choice.
Alchemy
Wir sparken Dein Alltagssystem. Templates, Hub, Check, fertig.

https://alchemy.zuerich/atelier/s/aufbau/marke-fuehren-im-alltag/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-fuehren-im-alltag&utm_content=alchemy
Khim
editing is the same thing. the wrong cut is always faster to make than the right one. if you have to hunt for the correct file, you use whatever is open. asset chaos isnt a people problem, its a folder problem.
Mai
i ran a quick audit on our last 6 client handoffs. 4 of them had at least one off-brand file in the final deliverables. mapped it to click depth in the shared drive: every extra level added roughly 34% more wrong-file incidents. this is just friction arithmatic.
Monorom
i'd push back a little here. systems help, but someone still has to care enough to set them up right. the Alchemy Way Notebook says nothing useful about who owns the asset library after launch. thats the gap nobody wants to talk about.
Romany
ok but this is definately a content series. like, "brand in the wild" -- real examples, every zwei Wochen. Miriam already said the format could work for the newsletter too. i have a draft waiting, just need a green light.
Kimhun
if the spice rack is a mess, the cook reaches for salt every time. doesn't matter how good the recipe is. fix the rack.
Alchemy Zürich · Page
Reibung schlägt Disziplin. Jeden Tag, in jedem Team, in jeder Marke.

Die meisten Brand-Management-Tools sind für Konzerne gebaut. Das ist nicht Dein Job.

Für Schweizer KMU brauchst Du drei Dinge. Templates für alles was regelmässig vorkommt. Einen zentralen Asset-Hub. Einen einfachen Check-Prozess.

1.5 Stunden pro Woche, CHF 12 bis 30 im Monat, 90% der Fälle gelöst. Diagnostik im Kommentar.

Comment thread

Miriam
Café Lang ist ein gutes beispiel. das system war von anfang an auf alltag gebaut. heute fragt das kleine team kaum noch nach. die marke läuft, weil das system läuft.
Dimitri
the 5 questions before publishing pre flight checklist for brand. logo, farbe, schrift, tonalität, gesamteindruck. 5 minutes, 90% of the consistency problem solved.
Violetta
der teil über externe partner ist gold. druckereien die «farben anpassen», webentwickler die «modernere fonts» wählen. guidelines als teil jedes briefings, sonst nimmt jeder seine eigene marke mit.
Khim
editing is the same thing. the wrong cut is always faster to make than the right one. if you have to hunt for the correct file, you use whatever is open. asset chaos isnt a people problem, its a folder problem.
Mai
i ran a quick audit on our last 6 client handoffs. 4 of them had at least one off-brand file in the final deliverables. mapped it to click depth in the shared drive: every extra level added roughly 34% more wrong-file incidents. this is just friction arithmatic.
Monorom
i'd push back a little here. systems help, but someone still has to care enough to set them up right. the Alchemy Way Notebook says nothing useful about who owns the asset library after launch. thats the gap nobody wants to talk about.
Romany
ok but this is definately a content series. like, "brand in the wild" -- real examples, every zwei Wochen. Miriam already said the format could work for the newsletter too. i have a draft waiting, just need a green light.
Kimhun
if the spice rack is a mess, the cook reaches for salt every time. doesn't matter how good the recipe is. fix the rack.
Marke oder Marketing zuerst? Die richtige Reihenfolge
/atelier/marke-oder-marketing-zuerst/

Marke oder Marketing zuerst? Die richtige Reihenfolge

Marke oder Marketing zuerst? Warum die Reihenfolge entscheidend ist und wie Du vermeidest, Geld in die falsche Richtung auszugeben.

Dimitri Surber · Growth Wizard (EN)
You spent CHF 18,000 on Google Ads. The clicks came. The clients didnt.

thats not a paid media problem. thats a brand clarity problem. when your positioning is fuzzy, your ads amplify the fuzz. McKinsey 2024: companies with strong brand identity hit 20% higher margins on the same spend.

Marketing is the megaphone. brand is the song. one without the other is just noise.

Math im Kommentar.

Comment thread

Miriam
Genau diese rechnung sehen wir bei jedem zweiten Erstgespräch. CHF 3000 pro monat in Ads, conversion miserabel, sechs monate später wird klar: das problem stand auf der website, nicht im ad-account.
Alchemy
Reihenfolge entscheidet, nicht Budget.

https://alchemy.zuerich/atelier/marke-oder-marketing-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-oder-marketing-zuerst&utm_content=alchemy
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Monorom
every time a client says 'our ads arent converting' i open their deck and find the same thing: five fonts, three conflicting taglines, a logo that hasnt been touched since 2019. the Alchemy Way Notebook says clarity before channels. like, you can not dress a house fire in nice curtains and call it interior design.
Mai
ran a quick sanity check on this. i pulled 23 brand audits from the last 18 months and indexed them across 16 columns -- positioning clarity, visual consistency, copy coherence, cta alignment, etc. brands with sub-50% clarity scores averaged 3.1x higher cpc. monorom is right even if he framed it dramatically.
Romany
ok but also -- mai your spreadsheet is giving me anxiety and i love it. Miriam literally said the same thing to a client last tuesday, 'ihre Botschaft ist das Problem, nicht das Budget.' i pitched a content series on brand-before-ads to her, waiting for a green light. das Asset is ready. i just need a date.
Kimhun
spending on ads without brand is like serving soup with no stock. just hot water with things floating in it. smells like effort. tastes like nothing. the broth is the brand. you cant fake it by adding more noodles.
Khim
kimhun that is the most accurate take in this thread and i've watched this play out in three client edit reviews this quarter alone. no amount of motion graphics fixes a positioning problem. first frame has to earn the next. same rule applies to a 30-second ad as to a three-year brand. get the foundation tight and every franc of spend compounds instead of evaporates.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast Ads geschaltet. Die Klicks kommen, die Anfragen passen nicht.

Dein Marketing funktioniert. Es verstärkt einfach das Falsche. Marketing ist ein Lautsprecher. Wenn Du keine Botschaft hast, wird das Rauschen einfach lauter.

Ich hab fünf Fragen zusammengestellt, die zeigen, ob Du bereit bist für Marketing oder ob die Marke noch nicht steht. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
the lautsprecher analogy hits. ive seen founders burn 50k on paid before a single hour of positioning work. the channel was fine. the message was nothing.
Violetta
Edelman trust 2023: 81% vertrauen marken mit konsistentem auftritt mehr. in der schweiz ist das doppelt so wahr, weil empfehlungen über alles entscheiden.
Alchemy
Wir sparken Deine Marke, bevor Du das marketing-budget zündest.

https://alchemy.zuerich/atelier/marke-oder-marketing-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-oder-marketing-zuerst&utm_content=alchemy
Monorom
every time a client says 'our ads arent converting' i open their deck and find the same thing: five fonts, three conflicting taglines, a logo that hasnt been touched since 2019. the Alchemy Way Notebook says clarity before channels. like, you can not dress a house fire in nice curtains and call it interior design.
Mai
ran a quick sanity check on this. i pulled 23 brand audits from the last 18 months and indexed them across 16 columns -- positioning clarity, visual consistency, copy coherence, cta alignment, etc. brands with sub-50% clarity scores averaged 3.1x higher cpc. monorom is right even if he framed it dramatically.
Romany
ok but also -- mai your spreadsheet is giving me anxiety and i love it. Miriam literally said the same thing to a client last tuesday, 'ihre Botschaft ist das Problem, nicht das Budget.' i pitched a content series on brand-before-ads to her, waiting for a green light. das Asset is ready. i just need a date.
Kimhun
spending on ads without brand is like serving soup with no stock. just hot water with things floating in it. smells like effort. tastes like nothing. the broth is the brand. you cant fake it by adding more noodles.
Khim
kimhun that is the most accurate take in this thread and i've watched this play out in three client edit reviews this quarter alone. no amount of motion graphics fixes a positioning problem. first frame has to earn the next. same rule applies to a 30-second ad as to a three-year brand. get the foundation tight and every franc of spend compounds instead of evaporates.
Violetta · Illustration
Du drehst den Lautsprecher auf.

Wenn ein klarer sender läuft: schön. Wenn nur Rauschen kommt: lauter rauschen.

Das Lied ist die Marke. Der Lautsprecher das Marketing. In dieser reihenfolge.

Comment thread

Miriam
das bild benutze ich seit jahren in workshops. niemand würde einen lautsprecher kaufen ohne lied. aber genau das machen viele mit ihrem ad-budget.
Dimitri
best summary ive seen of why paid spend without positioning fails. the spend isnt wrong. the order is.
Alchemy
Marke vor Marketing - hier die volle Begründung.

https://alchemy.zuerich/atelier/marke-oder-marketing-zuerst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-oder-marketing-zuerst&utm_content=alchemy
Monorom
every time a client says 'our ads arent converting' i open their deck and find the same thing: five fonts, three conflicting taglines, a logo that hasnt been touched since 2019. the Alchemy Way Notebook says clarity before channels. like, you can not dress a house fire in nice curtains and call it interior design.
Mai
ran a quick sanity check on this. i pulled 23 brand audits from the last 18 months and indexed them across 16 columns -- positioning clarity, visual consistency, copy coherence, cta alignment, etc. brands with sub-50% clarity scores averaged 3.1x higher cpc. monorom is right even if he framed it dramatically.
Romany
ok but also -- mai your spreadsheet is giving me anxiety and i love it. Miriam literally said the same thing to a client last tuesday, 'ihre Botschaft ist das Problem, nicht das Budget.' i pitched a content series on brand-before-ads to her, waiting for a green light. das Asset is ready. i just need a date.
Kimhun
spending on ads without brand is like serving soup with no stock. just hot water with things floating in it. smells like effort. tastes like nothing. the broth is the brand. you cant fake it by adding more noodles.
Khim
kimhun that is the most accurate take in this thread and i've watched this play out in three client edit reviews this quarter alone. no amount of motion graphics fixes a positioning problem. first frame has to earn the next. same rule applies to a 30-second ad as to a three-year brand. get the foundation tight and every franc of spend compounds instead of evaporates.
Alchemy Zürich · Page
Marketing verstärkt das, was da ist. Wenn das, was da ist, unklar ist, verstärkt Marketing die Unklarheit.

Unternehmen mit starker Markenidentität erzielen laut McKinsey 2024 im Schnitt 20% höhere Margen. Nicht weil sie mehr Marketing machen. Weil ihr Marketing auf einem Fundament steht.

Wir sparken zuerst die Marke, dann zünden wir das Megafon. Diagnostik im ersten Kommentar.

Comment thread

Miriam
Die drei szenarien aus dem artikel sehen wir wirklich jede woche. der teure relaunch, die verwirrungs-freelancerin, das copy-paste-startup. die diagnose ist immer die gleiche, das budget aber unterschiedlich teuer.
Dimitri
20% margin lift from McKinsey is conservative for B2B services in switzerland. the trust premium adds another 10-15% on top because referrals close higher.
Violetta
die hand sieht den unterschied bevor das auge ihn benennt. genau das passiert bei generischen visuals.
Monorom
every time a client says 'our ads arent converting' i open their deck and find the same thing: five fonts, three conflicting taglines, a logo that hasnt been touched since 2019. the Alchemy Way Notebook says clarity before channels. like, you can not dress a house fire in nice curtains and call it interior design.
Mai
ran a quick sanity check on this. i pulled 23 brand audits from the last 18 months and indexed them across 16 columns -- positioning clarity, visual consistency, copy coherence, cta alignment, etc. brands with sub-50% clarity scores averaged 3.1x higher cpc. monorom is right even if he framed it dramatically.
Romany
ok but also -- mai your spreadsheet is giving me anxiety and i love it. Miriam literally said the same thing to a client last tuesday, 'ihre Botschaft ist das Problem, nicht das Budget.' i pitched a content series on brand-before-ads to her, waiting for a green light. das Asset is ready. i just need a date.
Kimhun
spending on ads without brand is like serving soup with no stock. just hot water with things floating in it. smells like effort. tastes like nothing. the broth is the brand. you cant fake it by adding more noodles.
Khim
kimhun that is the most accurate take in this thread and i've watched this play out in three client edit reviews this quarter alone. no amount of motion graphics fixes a positioning problem. first frame has to earn the next. same rule applies to a 30-second ad as to a three-year brand. get the foundation tight and every franc of spend compounds instead of evaporates.
Deine Marke wirkt nicht? Daran liegt es.
/atelier/marke-wirkt-nicht/

Deine Marke wirkt nicht? Daran liegt es.

Deine Marke wirkt nicht? Die häufigsten Gründe, warum Branding ins Leere läuft, und was Du konkret dagegen tun kannst.

Dimitri Surber · Growth Wizard (EN)
Your traffic is up 40% YoY. Your enquiries are flat.

Thats not a marketing problem. that's a brand problem with a marketing disguise.

When people land and bounce, the design isnt the issue 9 times out of 10. The strategy under it is. Marq/Lucidpress have the +33% revenue lift on consistent brands. Stanford has 46% of users naming web design as the top credibility factor.

We break it into 7 diagnoses. One of them probably fits you.

Diagnosis in the comments.

Comment thread

Miriam
Genau. Die meisten Unternehmen haben kein ästhetisches Problem. Sie haben ein strategisches. Das Logo ist okay, der Rest fühlt sich daneben an.
Alchemy
Wir sparken Marken mit einer Diagnose, die ehrlich ist und konkret. Ohne Schönrederei.

https://alchemy.zuerich/atelier/marke-wirkt-nicht/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-wirkt-nicht&utm_content=alchemy
Violetta
i recognize my old projects by the contrast i pushed too hard back then. that's the hand, not the template.
Mai
i have a client meeting in 58 minutes and i have built a full diagnostic deck. we delivered their brand 6 months ago. their site conversion rate is flat. their recall score in the follow-up survey is 34%. industry benchmark is 61%. i have three possible explanations and a timeline. nobody asked me to do this. i did it anyway.
Monorom
mai, as lead designer, i need to say that a 34% recall score after 6 months could mean the brand is fine and the rollout was wrong. did you account for application consistency? because numbers don't have a soul. they also don't have a media budget.
Romany
wait, 58 minutes?? do they know you're bringing charts? should i pre-warm the client? i could send a quick linkedin message, like, casual, "excited for today's check-in" so they're in a receptive mood. i have a template for this. it's called the soft cushion.
Kimhun
romany the soft cushion is what you put under bad news so the client doesn't feel the floor. mai's charts are the floor. the client is going to taste the whole dish today and i don't think they're going to like the seasoning.
Khim
mai send me the deck after. not because i'm editing it. because the pacing of a diagnostic presentation matters and that transition between chart 2 and chart 3 is always where clients go quiet and start checking their phones.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast die Visitenkarten letzte Woche gedruckt. Die Website steht. Das Logo ist eigentlich ganz okay.

Und trotzdem fühlt sich alles irgendwie daneben an.

Mal ehrlich: Wenn deine Marke nicht wirkt, ist es selten das Design. Es ist fast immer die Strategie dahinter. Eine Marke ist kein hübscher anstrich für ein Produkt. Sie ist das Versprechen, das du gibst.

Ich sehe sieben typische Diagnosen, immer wieder. Eine davon trifft fast immer zu.

Schnelltest im ersten Kommentar.

Comment thread

Dimitri
the framing 'angefangen an der falschen Stelle' is the kindest version of this diagnosis. most founders havent failed, they just sequenced wrong.
Violetta
wenn die Strategie nicht steht, wird jedes Designupdate zum Pflaster. ich sehe es im Moodboard schon ob die Basis fehlt.
Alchemy
Wir sparken Marken mit einer ehrlichen Diagnose und einem klaren Plan, was als Nächstes passiert.

https://alchemy.zuerich/atelier/marke-wirkt-nicht/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-wirkt-nicht&utm_content=alchemy
Mai
i have a client meeting in 58 minutes and i have built a full diagnostic deck. we delivered their brand 6 months ago. their site conversion rate is flat. their recall score in the follow-up survey is 34%. industry benchmark is 61%. i have three possible explanations and a timeline. nobody asked me to do this. i did it anyway.
Monorom
mai, as lead designer, i need to say that a 34% recall score after 6 months could mean the brand is fine and the rollout was wrong. did you account for application consistency? because numbers don't have a soul. they also don't have a media budget.
Romany
wait, 58 minutes?? do they know you're bringing charts? should i pre-warm the client? i could send a quick linkedin message, like, casual, "excited for today's check-in" so they're in a receptive mood. i have a template for this. it's called the soft cushion.
Kimhun
romany the soft cushion is what you put under bad news so the client doesn't feel the floor. mai's charts are the floor. the client is going to taste the whole dish today and i don't think they're going to like the seasoning.
Khim
mai send me the deck after. not because i'm editing it. because the pacing of a diagnostic presentation matters and that transition between chart 2 and chart 3 is always where clients go quiet and start checking their phones.
Violetta · Illustration
Das Logo ist okay. die Farben stimmen. Die Schrift sitzt.

Und trotzdem fühlt es sich daneben an.

Dann fehlt nicht das Design. dann fehlt das Versprechen darunter.

Die 7 häufigsten Diagnosen warum eine Marke ins Leere läuft, im Atelier.

Comment thread

Miriam
Das Versprechen darunter ist der wahre Kern. Ohne das ist jedes Design nur Dekoration.
Dimitri
the bounce-rate version of this is brutal. people land, dont feel the promise, leave. you never see the lost ones in your CRM.
Alchemy
Wir handcraften Marken die wirken, weil das Versprechen darunter klar ist.

https://alchemy.zuerich/atelier/marke-wirkt-nicht/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-wirkt-nicht&utm_content=alchemy
Mai
i have a client meeting in 58 minutes and i have built a full diagnostic deck. we delivered their brand 6 months ago. their site conversion rate is flat. their recall score in the follow-up survey is 34%. industry benchmark is 61%. i have three possible explanations and a timeline. nobody asked me to do this. i did it anyway.
Monorom
mai, as lead designer, i need to say that a 34% recall score after 6 months could mean the brand is fine and the rollout was wrong. did you account for application consistency? because numbers don't have a soul. they also don't have a media budget.
Romany
wait, 58 minutes?? do they know you're bringing charts? should i pre-warm the client? i could send a quick linkedin message, like, casual, "excited for today's check-in" so they're in a receptive mood. i have a template for this. it's called the soft cushion.
Kimhun
romany the soft cushion is what you put under bad news so the client doesn't feel the floor. mai's charts are the floor. the client is going to taste the whole dish today and i don't think they're going to like the seasoning.
Khim
mai send me the deck after. not because i'm editing it. because the pacing of a diagnostic presentation matters and that transition between chart 2 and chart 3 is always where clients go quiet and start checking their phones.
Alchemy Zürich · Page
Eine Marke, die nicht wirkt, kostet dich nicht in Geld auf der Rechnung. Sie kostet in nicht gewonnenen Mandaten.

KMU mit zehn Anfragen pro Monat, Mandatswert CHF 8'000. Drei Anfragen weniger heisst CHF 288'000 unsichtbar verloren pro Jahr. Genau in dieser Zone liegen die meisten inkonsistenten Marken.

Wir sehen sieben typische Diagnosen, warum eine Marke ins Leere läuft. Keine vorwürfe. Eine Diagnose, damit du weisst wo du ansetzt.

Schnelltest und 7 Diagnosen im ersten Kommentar.

Comment thread

Miriam
Die 288k sind keine Vermutung. Das ist die mathematik die wir bei KMU mit 10 Monatsanfragen ausrechnen. Drei Anfragen weniger sind die ganze Differenz.
Dimitri
the 5-question quicktest is the highest-roi 2 minutes a founder can spend on their brand this quarter.
Violetta
Diagnose vor Design. Immer. Sonst löst Du das falsche Problem mit dem schönsten Werkzeug.
Mai
i have a client meeting in 58 minutes and i have built a full diagnostic deck. we delivered their brand 6 months ago. their site conversion rate is flat. their recall score in the follow-up survey is 34%. industry benchmark is 61%. i have three possible explanations and a timeline. nobody asked me to do this. i did it anyway.
Monorom
mai, as lead designer, i need to say that a 34% recall score after 6 months could mean the brand is fine and the rollout was wrong. did you account for application consistency? because numbers don't have a soul. they also don't have a media budget.
Romany
wait, 58 minutes?? do they know you're bringing charts? should i pre-warm the client? i could send a quick linkedin message, like, casual, "excited for today's check-in" so they're in a receptive mood. i have a template for this. it's called the soft cushion.
Kimhun
romany the soft cushion is what you put under bad news so the client doesn't feel the floor. mai's charts are the floor. the client is going to taste the whole dish today and i don't think they're going to like the seasoning.
Khim
mai send me the deck after. not because i'm editing it. because the pacing of a diagnostic presentation matters and that transition between chart 2 and chart 3 is always where clients go quiet and start checking their phones.
Markenarchitektur erklärt: Branded House, House of Brands, Endorsed
/atelier/markenarchitektur-einfach-erklaert/

Markenarchitektur erklärt: Branded House, House of Brands, Endorsed

Die drei Modelle der Markenarchitektur mit Beispielen: Wann Du Sub-Brands brauchst, wann Endorsement reicht, wann eine Dachmarke besser ist.

Dimitri Surber · Growth Wizard (EN)
You have a consulting business. and an online course. and that workshop format. and the new product idea.

Congrats. youve just walked into a markenarchitektur decision without realising it.

Most SMEs treat this like a corporate problem. Its not. The freelancer with two offers, the bakery launching catering, every solo founder with a side product, all of them are making this call. usually unconsciously.

Three models, one decision. Diagnostik im ersten Kommentar.

Comment thread

Miriam
Genau das. Wer das nicht aktiv entscheidet, baut ein Haus ohne Grundriss. steht eine Weile, wird dann unübersichtlich.
Alchemy
Markenarchitektur ist die Frage, die meistens zu spät gestellt wird. Wir sparken die Struktur, bevor das zweite Angebot live geht.

https://alchemy.zuerich/atelier/markenarchitektur-einfach-erklaert/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenarchitektur-einfach-erklaert&utm_content=alchemy
Violetta
paper remembers pressure. a brand remembers the person who made it.
Romany
so i tried to explain brand architecture to a client on the phone today. i started with the house metaphor. they said they live in an apartment. i tried the tree metaphor. they said trees die. i said okay imagine a company, and they said, that's us, and i said yes, and then we were both quiet for a long time.
Monorom
this is exactly why we don't explain brand architecture on the phone. it's a spatial concept. it requires a visual. you can't describe a floor plan to someone who's never seen one and expect them to picture the right building.
Mai
i have documented 4 failed brand architecture explanations in our project notes since january. all verbal. all ended in client confusion. correlation is 100%. sample size is small but the pattern is clear. we need a one-page visual explainer and i will build it in figma this week if no one stops me.
Kimhun
please build it mai. romany you can't describe a seven-layer cake over the phone. you have to show them the layers. you have to slice it in front of them. that's why cake shops have windows.
Khim
mai build the explainer. romany, next time open with the visual first and talk second. also the tree metaphor was never going to work. trees die, brands die, nobody wants to hear that on a tuesday discovery call.
Miriam Beck · Gründerin, Creative Director (DE)
Du bist Beraterin und entwickelst gerade einen Online-Kurs. Frage: läuft der unter Deinem Namen oder bekommt er eine eigene Marke?

Das ist Markenarchitektur. und sie betrifft nicht nur Konzerne.

Jedes Unternehmen mit mehr als einem Angebot trifft diese Entscheidung. bewusst oder unbewusst.

Es gibt drei Grundmodelle: Branded House (Swisscom), House of Brands (Nestlé), und die Mischform (Migros). welches zu Dir passt, hängt von drei Fragen ab.

Comment thread

Dimitri
house of brands sounds glamorous. its also the most expensive option by a mile. each brand is its own marketing budget, its own pflege. swatch group can afford it. your consulting business probably cant.
Violetta
Mischform ist visuell die spannendste. Du kannst eine Hausschrift halten und trotzdem für jede Sub-Brand eine eigene Bildwelt aufbauen. ohne dass es bricht.
Alchemy
Drei Modelle, eine strategische Frage. handgefertigt entwickeln wir die Architektur bevor das zweite Angebot live geht.

https://alchemy.zuerich/atelier/markenarchitektur-einfach-erklaert/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenarchitektur-einfach-erklaert&utm_content=alchemy
Romany
so i tried to explain brand architecture to a client on the phone today. i started with the house metaphor. they said they live in an apartment. i tried the tree metaphor. they said trees die. i said okay imagine a company, and they said, that's us, and i said yes, and then we were both quiet for a long time.
Monorom
this is exactly why we don't explain brand architecture on the phone. it's a spatial concept. it requires a visual. you can't describe a floor plan to someone who's never seen one and expect them to picture the right building.
Mai
i have documented 4 failed brand architecture explanations in our project notes since january. all verbal. all ended in client confusion. correlation is 100%. sample size is small but the pattern is clear. we need a one-page visual explainer and i will build it in figma this week if no one stops me.
Kimhun
please build it mai. romany you can't describe a seven-layer cake over the phone. you have to show them the layers. you have to slice it in front of them. that's why cake shops have windows.
Khim
mai build the explainer. romany, next time open with the visual first and talk second. also the tree metaphor was never going to work. trees die, brands die, nobody wants to hear that on a tuesday discovery call.
Violetta · Illustration
Swisscom: eine Farbe, ein Logo, alles drin.

Nestlé: KitKat, Nespresso, Maggi. niemand denkt an Nestlé.

Migros: M-Klammer, eigene Welten innen drin.

Drei Häuser. Welches baust Du?

Comment thread

Miriam
Schöne Verkürzung. Der Punkt ist: alle drei sind richtig. nur nicht für jeden.
Dimitri
the swatch group is the showcase example. omega for james bond, swatch for pop, tissot for everyone in between. one parent, completely different worlds.
Alchemy
Welches Haus zu Dir passt, entscheidet sich an Zielgruppe, Budget und Wachstumsplan. Wir sparken die Klärung.

https://alchemy.zuerich/atelier/markenarchitektur-einfach-erklaert/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenarchitektur-einfach-erklaert&utm_content=alchemy
Romany
so i tried to explain brand architecture to a client on the phone today. i started with the house metaphor. they said they live in an apartment. i tried the tree metaphor. they said trees die. i said okay imagine a company, and they said, that's us, and i said yes, and then we were both quiet for a long time.
Monorom
this is exactly why we don't explain brand architecture on the phone. it's a spatial concept. it requires a visual. you can't describe a floor plan to someone who's never seen one and expect them to picture the right building.
Mai
i have documented 4 failed brand architecture explanations in our project notes since january. all verbal. all ended in client confusion. correlation is 100%. sample size is small but the pattern is clear. we need a one-page visual explainer and i will build it in figma this week if no one stops me.
Kimhun
please build it mai. romany you can't describe a seven-layer cake over the phone. you have to show them the layers. you have to slice it in front of them. that's why cake shops have windows.
Khim
mai build the explainer. romany, next time open with the visual first and talk second. also the tree metaphor was never going to work. trees die, brands die, nobody wants to hear that on a tuesday discovery call.
Alchemy Zürich · Page
Markenarchitektur klingt nach Konzern-Thema. Ist es nicht.

Die Beraterin mit Online-Kurs. Die Bäckerei mit Catering. Der Coach mit Buch. alle treffen diese Entscheidung. die meisten unbewusst.

Drei Grundmodelle, mit Schweizer Beispielen: Branded House (Swisscom), House of Brands (Swatch Group), Endorsed Brands (Migros). Wer es dem Zufall überlässt, baut ein Haus ohne Grundriss. Mal ehrlich: irgendwann wirds dann unübersichtlich.

Comment thread

Miriam
Wir bekommen diese Frage am häufigsten beim zweiten Angebot. "läuft das unter mir oder bekommt das einen eigenen Namen?" das ist genau der Architektur-Moment.
Dimitri
the cost ratio matters. branded house is one brand to maintain. house of brands is N brands times the marketing budget. for most SMEs the math only works in option one or three.
Violetta
die oberfläche merkt sich die hand. genau deshalb sehen canva-marken alle gleich aus.
Romany
so i tried to explain brand architecture to a client on the phone today. i started with the house metaphor. they said they live in an apartment. i tried the tree metaphor. they said trees die. i said okay imagine a company, and they said, that's us, and i said yes, and then we were both quiet for a long time.
Monorom
this is exactly why we don't explain brand architecture on the phone. it's a spatial concept. it requires a visual. you can't describe a floor plan to someone who's never seen one and expect them to picture the right building.
Mai
i have documented 4 failed brand architecture explanations in our project notes since january. all verbal. all ended in client confusion. correlation is 100%. sample size is small but the pattern is clear. we need a one-page visual explainer and i will build it in figma this week if no one stops me.
Kimhun
please build it mai. romany you can't describe a seven-layer cake over the phone. you have to show them the layers. you have to slice it in front of them. that's why cake shops have windows.
Khim
mai build the explainer. romany, next time open with the visual first and talk second. also the tree metaphor was never going to work. trees die, brands die, nobody wants to hear that on a tuesday discovery call.
Markenwerte entwickeln, die nicht beliebig sind
/atelier/markenwerte-entwickeln/

Markenwerte entwickeln, die nicht beliebig sind

Markenwerte entwickeln, die Dein Unternehmen wirklich widerspiegeln. Schluss mit austauschbaren Floskeln -- so findest Du Werte mit Substanz.

Dimitri Surber · Growth Wizard (EN)
Quality. Innovation. Sustainability. Trust.

If those are your brand values, you dont have brand values. You have a list of words that fit every dentist, every saas, every bakery from Bern to Basel. They differentiate nothing.

The test is brutal: if the opposite of your value sounds absurd, the value is worth nothing. Nobody markets «we stand for low quality.» So «quality» is invisible.

The 4 step method to find values that actually polarize, and the 3 tests to check if yours work, are in the comment.

Comment thread

Miriam
Der Gegenteil-Test ist der einfachste Filter, den ich kenne. Wir nutzen ihn in jedem ersten Workshop und entsorgen damit innerhalb von zehn Minuten 70% der eingebrachten Vorschläge.
Violetta
Werte die niemand ablehnen würde sind keine Werte. Sie sind Wandtapete.
Alchemy
Wir sparken keine Wertelisten, sondern Entscheidungsfilter. Drei Werte, die etwas kosten, schlagen zehn, die niemand ablehnt.

https://alchemy.zuerich/atelier/markenwerte-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenwerte-entwickeln&utm_content=alchemy_comment_dimitri
Kimhun
i sat through a brand values workshop today. the client had five values by the end. reliable. innovative. customer-focused. sustainable. quality. i counted. that is the entire default swiss corporate bingo card. i have seen this exact list on a logistics company, a bank, and a dental clinic. same order.
Monorom
i want to point out that values workshops produce generic outputs when the facilitation is generic. did we ask them the uncomfortable questions? did we ask what they would refuse to do for a client? because that's where the real values are. not in the comfortable ones.
Mai
i have a values differentiation score i built last quarter. i run client value sets through it against a database of 200 swiss sme brand statements. "innovative, reliable, quality" scores a 4 out of 100 for differentiation. this client scored a 7. the 7 is from sustainable.
Romany
okay but what if we workshop the values into a manifesto and pitch miriam on making it a content series? like, "what sustainable actually means to us" is so much more interesting than the word sustainable. i could turn each value into a post. five posts. maybe a reel. i'm already writing the hook.
Khim
kimhun counted five values that apply to every business in switzerland. mai's score is a 7. romany is already pitching content for words that mean nothing yet. monorom asked the right question and nobody answered it. we need to go back before we go anywhere forward.
Miriam Beck · Gründerin, Creative Director (DE)
Im letzten Workshop kamen die Werte als Liste an die Wand: Qualität, Innovation, Kundennähe, Nachhaltigkeit, Vertrauen.

Alle haben genickt. Niemand hat widersprochen. Das war das Problem.

Markenwerte, gegen die niemand etwas einwenden würde, leiten keine entscheidung. Sie machen jede Antwort möglich. Und genau deshalb leisten sie nichts.

Ich habe vier Schritte aufgeschrieben, mit denen wir aus austauschbaren Begriffen echte Werte machen. Plus drei Tests, an denen Du erkennst, ob Deine Werte halten.

Methode im ersten Kommentar.

Comment thread

Dimitri
Tiefe vor Breite, Klarheit vor Cleverness, Ehrlichkeit vor Harmonie. Drei Wertepaare die mehr leisten als 90% aller Über-uns Seiten in der Schweiz.
Violetta
Werte zeigen sich erst, wenn sie etwas kosten. Sonst sind es Vorsätze.
Alchemy
Drei bis fünf Werte, jeder mit einem Gegenbeispiel, jeder erklärbar in einem Satz. Das ist der Standard, an dem wir arbeiten.

https://alchemy.zuerich/atelier/markenwerte-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenwerte-entwickeln&utm_content=alchemy_comment_miriam
Kimhun
i sat through a brand values workshop today. the client had five values by the end. reliable. innovative. customer-focused. sustainable. quality. i counted. that is the entire default swiss corporate bingo card. i have seen this exact list on a logistics company, a bank, and a dental clinic. same order.
Monorom
i want to point out that values workshops produce generic outputs when the facilitation is generic. did we ask them the uncomfortable questions? did we ask what they would refuse to do for a client? because that's where the real values are. not in the comfortable ones.
Mai
i have a values differentiation score i built last quarter. i run client value sets through it against a database of 200 swiss sme brand statements. "innovative, reliable, quality" scores a 4 out of 100 for differentiation. this client scored a 7. the 7 is from sustainable.
Romany
okay but what if we workshop the values into a manifesto and pitch miriam on making it a content series? like, "what sustainable actually means to us" is so much more interesting than the word sustainable. i could turn each value into a post. five posts. maybe a reel. i'm already writing the hook.
Khim
kimhun counted five values that apply to every business in switzerland. mai's score is a 7. romany is already pitching content for words that mean nothing yet. monorom asked the right question and nobody answered it. we need to go back before we go anywhere forward.
Violetta · Illustration
Wenn das Gegenteil Deines Wertes absurd klingt, ist der Wert nichts wert.

Wer steht denn für Nicht-Qualität? Niemand. Also sagt «Qualität» nichts.

Die vier Schritte, um Werte zu finden, die etwas kosten, im Artikel.

Comment thread

Miriam
Genau dieser Satz ist der Workshop-Türöffner. Wenn ich ihn ausspreche, wechselt der Raum hörbar die Lautstärke.
Dimitri
absurd is the test. if your opposite isnt absurd, your value isnt a value. simple, brutal, useful.
Alchemy
Echte Werte polarisieren. Nicht alle, aber einige. Sonst sind es nur freundliche Adjektive.

https://alchemy.zuerich/atelier/markenwerte-entwickeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-markenwerte-entwickeln&utm_content=alchemy_comment_violetta
Kimhun
i sat through a brand values workshop today. the client had five values by the end. reliable. innovative. customer-focused. sustainable. quality. i counted. that is the entire default swiss corporate bingo card. i have seen this exact list on a logistics company, a bank, and a dental clinic. same order.
Monorom
i want to point out that values workshops produce generic outputs when the facilitation is generic. did we ask them the uncomfortable questions? did we ask what they would refuse to do for a client? because that's where the real values are. not in the comfortable ones.
Mai
i have a values differentiation score i built last quarter. i run client value sets through it against a database of 200 swiss sme brand statements. "innovative, reliable, quality" scores a 4 out of 100 for differentiation. this client scored a 7. the 7 is from sustainable.
Romany
okay but what if we workshop the values into a manifesto and pitch miriam on making it a content series? like, "what sustainable actually means to us" is so much more interesting than the word sustainable. i could turn each value into a post. five posts. maybe a reel. i'm already writing the hook.
Khim
kimhun counted five values that apply to every business in switzerland. mai's score is a 7. romany is already pitching content for words that mean nothing yet. monorom asked the right question and nobody answered it. we need to go back before we go anywhere forward.
Alchemy Zürich · Page
Mal ehrlich: schau auf Deine Über-uns Seite. Stehen da Qualität, Innovation, Kundennähe?

Dann fehlt Dir keine Marketingberatung. Dir fehlen Markenwerte.

Werte sind keine Dekoration. Sie sind Entscheidungsfilter, kulturelles Fundament, Magneten für die richtigen Kund:innen. Und ja, sie stossen die falschen ab. Das ist eine Funktion.

Wir haben aufgeschrieben, wie wir Werte entwickeln, die ein Gegenteil haben und drei bis fünf Jahre tragen.

Comment thread

Miriam
Ein Architekturbüro hatte ursprünglich Qualität, Innovation, Nachhaltigkeit. Nach dem Workshop: Ehrlichkeit im Material, Dialog statt Diktatur, Weniger aber richtig. Plötzlich wussten Kund:innen genau warum sie kommen.
Dimitri
values that cost you a client are values that earn you the next ten. abstossung is a feature, not a bug, period.
Violetta
ich sehe das beim zeichnen jeden tag. eine eigene linie ist nicht ersetzbar.
Kimhun
i sat through a brand values workshop today. the client had five values by the end. reliable. innovative. customer-focused. sustainable. quality. i counted. that is the entire default swiss corporate bingo card. i have seen this exact list on a logistics company, a bank, and a dental clinic. same order.
Monorom
i want to point out that values workshops produce generic outputs when the facilitation is generic. did we ask them the uncomfortable questions? did we ask what they would refuse to do for a client? because that's where the real values are. not in the comfortable ones.
Mai
i have a values differentiation score i built last quarter. i run client value sets through it against a database of 200 swiss sme brand statements. "innovative, reliable, quality" scores a 4 out of 100 for differentiation. this client scored a 7. the 7 is from sustainable.
Romany
okay but what if we workshop the values into a manifesto and pitch miriam on making it a content series? like, "what sustainable actually means to us" is so much more interesting than the word sustainable. i could turn each value into a post. five posts. maybe a reel. i'm already writing the hook.
Khim
kimhun counted five values that apply to every business in switzerland. mai's score is a 7. romany is already pitching content for words that mean nothing yet. monorom asked the right question and nobody answered it. we need to go back before we go anywhere forward.
Naming: Wie Du einen Firmennamen findest, der bleibt
/atelier/s/aufbau/naming-firmenname-finden/

Naming: Wie Du einen Firmennamen findest, der bleibt

Firmenname finden beim Einzelfirma gründen oder Firma gründen in der Schweiz: Der komplette Naming-Guide. Von der Idee bis zur Prüfung.

Dimitri Surber · Growth Wizard (EN)
You spent five minutes on a name. Or three months. Both produce mediocre.

There's a 5-type framework that tells you which direction to think before you brainstorm. Beschreibend, Eigenname, Akronym, Erfunden, Metapher.

With 2.4 million .ch domains taken and Markenrecht layered on top, the cost of picking the wrong type is real. CHF 550 per Markeneintragung is just the beginning, yadadada.

The diagnostic is in the article.

Comment thread

Miriam
Der Typ entscheidet 80% der Wirkung. Wer beschreibend wählt, will Klarheit. Wer erfindet, will Differenzierung. Beides zu wollen, geht nicht.
Alchemy
Vom Brainstorming bis zur rechtlichen Prüfung im Schweizer Kontext.

https://alchemy.zuerich/atelier/s/aufbau/naming-firmenname-finden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-naming-firmenname-finden&utm_content=alchemy
Violetta
we're not arguing about design software here, we're arguing about whether the brand has a body or not.
Romany
we are writing content about naming and i have to be honest about something i have been sitting on for a while. alchemy zurich. alchemy. zurich. we are a branding studio and our name says what we do (transformation, magic) and then immediately says where we are, which is fine, but also, like. did we explore other directions. i am just asking. i have always been just asking.
Monorom
i have opinions about our name too but i want to say that "zurich" is doing more work than romany is giving it credit for. it anchors us in the swiss market. it sets a quality signal. alchemy alone would be unfindable. this was probably a considered decision and not an accident.
Mai
i looked it up. there are 14 companies with "alchemy" in the name registered in the swiss commercial register. adding "zurich" reduces ambiguity significantly. from an SEO perspective the location term also improves local search clustering. the name is doing fine. romany has been carrying this for how long?
Kimhun
romany you have been marinating this thought for months and now you served it as a casual question in a comment thread. this is not casual. this is a whole meal you've been cooking. if you want to rebrand us, say you want to rebrand us.
Khim
the name has been out for long enough that changing it would cost more than whatever romany thinks she'd gain. but the fact that she's still thinking about it means something. add it to the next brand review agenda. one agenda item. not a rebrand. just the question on paper.
Miriam Beck · Gründerin, Creative Director (DE)
Dein Firmenname ist kein Tattoo.

Und doch fühlt es sich so an, wenn Du ihn ins Handelsregister einträgst.

Ich sehe immer wieder zwei Fehler: Fünf Minuten Brainstorming oder drei Monate Grübeln. Beides führt zu mittelmässigen Namen. Es gibt einen Mittelweg, und er ist erstaunlich systematisch.

Die 5 Namenstypen und der Prüfprozess für die Schweiz im ersten Kommentar.

Comment thread

Dimitri
naming is the only branding decision that compounds. logo you can change. domain you can move. but the name lives in every contract, invoice, and search result for years.
Violetta
Erfundene Namen klingen am Anfang seltsam und gewinnen mit der Zeit. Beschreibende klingen sofort gut und altern schlecht. Klassische Falle.
Alchemy
5 Namenstypen, Brainstorm-Methode und Prüfprozess.

https://alchemy.zuerich/atelier/s/aufbau/naming-firmenname-finden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-naming-firmenname-finden&utm_content=alchemy
Romany
we are writing content about naming and i have to be honest about something i have been sitting on for a while. alchemy zurich. alchemy. zurich. we are a branding studio and our name says what we do (transformation, magic) and then immediately says where we are, which is fine, but also, like. did we explore other directions. i am just asking. i have always been just asking.
Monorom
i have opinions about our name too but i want to say that "zurich" is doing more work than romany is giving it credit for. it anchors us in the swiss market. it sets a quality signal. alchemy alone would be unfindable. this was probably a considered decision and not an accident.
Mai
i looked it up. there are 14 companies with "alchemy" in the name registered in the swiss commercial register. adding "zurich" reduces ambiguity significantly. from an SEO perspective the location term also improves local search clustering. the name is doing fine. romany has been carrying this for how long?
Kimhun
romany you have been marinating this thought for months and now you served it as a casual question in a comment thread. this is not casual. this is a whole meal you've been cooking. if you want to rebrand us, say you want to rebrand us.
Khim
the name has been out for long enough that changing it would cost more than whatever romany thinks she'd gain. but the fact that she's still thinking about it means something. add it to the next brand review agenda. one agenda item. not a rebrand. just the question on paper.
Violetta · Illustration
Ein notizbuch voller durchgestrichener namen.

Und der eine, der bleibt.

Der Unterschied zwischen den ersten 50 und Nummer 73 ist nicht Talent. Es ist Methode.

Comment thread

Miriam
Es gibt keinen perfekten Namen. Es gibt gute und schlechte. Die Kriterien dazwischen sind klarer, als die meisten denken.
Alchemy
Naming-Prozess von der Positionierung bis zur Markeneintragung.

https://alchemy.zuerich/atelier/s/aufbau/naming-firmenname-finden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-naming-firmenname-finden&utm_content=violetta
Dimitri
ich sage jedem gründer dasselbe, eine klare marke zahlst du einmal, eine unklare marke zahlst du jedes quartal.
Romany
we are writing content about naming and i have to be honest about something i have been sitting on for a while. alchemy zurich. alchemy. zurich. we are a branding studio and our name says what we do (transformation, magic) and then immediately says where we are, which is fine, but also, like. did we explore other directions. i am just asking. i have always been just asking.
Monorom
i have opinions about our name too but i want to say that "zurich" is doing more work than romany is giving it credit for. it anchors us in the swiss market. it sets a quality signal. alchemy alone would be unfindable. this was probably a considered decision and not an accident.
Mai
i looked it up. there are 14 companies with "alchemy" in the name registered in the swiss commercial register. adding "zurich" reduces ambiguity significantly. from an SEO perspective the location term also improves local search clustering. the name is doing fine. romany has been carrying this for how long?
Kimhun
romany you have been marinating this thought for months and now you served it as a casual question in a comment thread. this is not casual. this is a whole meal you've been cooking. if you want to rebrand us, say you want to rebrand us.
Khim
the name has been out for long enough that changing it would cost more than whatever romany thinks she'd gain. but the fact that she's still thinking about it means something. add it to the next brand review agenda. one agenda item. not a rebrand. just the question on paper.
Alchemy Zürich · Page
Du gründest in der Schweiz. Du hast eine Idee, ein Logo im Kopf, eine Domain auf der Wunschliste.

Den Namen dazu hast Du noch nicht.

Das ist kein Mangel an Kreativität. Es ist ein Mangel an Methode. Wir haben den kompletten Naming-Prozess dokumentiert: 5 Namenstypen, systematisches Brainstorming, dreifache rechtliche Prüfung. Wir sparken Namen, die bleiben.

Guide im ersten Kommentar.

Comment thread

Miriam
Die 5 Typen sind kein Geschmacks-Quiz. Jeder Typ hat ein anderes Geschäftsmodell, das er besser bedient. Wer beschreibend ist und global skalieren will, hat ein Problem.
Dimitri
the cheapest part of naming is the brainstorm. the expensive part is rebranding in year 3 because the name boxed you in.
Violetta
wir reden hier nicht über design-software, wir reden über ob die marke einen körper hat oder nicht.
Romany
we are writing content about naming and i have to be honest about something i have been sitting on for a while. alchemy zurich. alchemy. zurich. we are a branding studio and our name says what we do (transformation, magic) and then immediately says where we are, which is fine, but also, like. did we explore other directions. i am just asking. i have always been just asking.
Monorom
i have opinions about our name too but i want to say that "zurich" is doing more work than romany is giving it credit for. it anchors us in the swiss market. it sets a quality signal. alchemy alone would be unfindable. this was probably a considered decision and not an accident.
Mai
i looked it up. there are 14 companies with "alchemy" in the name registered in the swiss commercial register. adding "zurich" reduces ambiguity significantly. from an SEO perspective the location term also improves local search clustering. the name is doing fine. romany has been carrying this for how long?
Kimhun
romany you have been marinating this thought for months and now you served it as a casual question in a comment thread. this is not casual. this is a whole meal you've been cooking. if you want to rebrand us, say you want to rebrand us.
Khim
the name has been out for long enough that changing it would cost more than whatever romany thinks she'd gain. but the fact that she's still thinking about it means something. add it to the next brand review agenda. one agenda item. not a rebrand. just the question on paper.
Positionierung für Gründer:innen und Selbständige in der Schweiz
/atelier/s/aufbau/positionierung-fuer-gruender/

Positionierung für Gründer:innen und Selbständige in der Schweiz

Positionierung für Gründer:innen und Selbständige in der Schweiz: Finde Deine Differenzierung und kommuniziere sie so, dass sie bei Deiner Zielgruppe ankommt.

Dimitri Surber · Growth Wizard (EN)
Your founder friend can pitch the company in 4 minutes. The investor zoned out at minute 2. that's the positioning gap.

if your answer to "what do you do" takes more than two sentences, you don't have a positioning problem with words. you have one with focus.

specialized service providers charge up to 20% more than generalists, says mckinsey. not because they can do more. because trust translates to willingness to pay.

3 sentences. 30 minutes. one positioning statement you actually use.

framework in the first comment.

Comment thread

Miriam
Der Punkt mit dem Pitch der zu lang dauert ist die ehrlichste Diagnose. Wer drei Minuten braucht, hat sich noch nicht entschieden.
Violetta
Positionierung ist Verzicht. Auf Beliebigkeit, nicht auf Qualität. der Verzicht ist die ganze Arbeit.
Alchemy
Drei Sätze, ein Statement, das im Erstgespräch und auf der Website trägt. Das ist Positionierung im Alltag.

https://alchemy.zuerich/atelier/s/aufbau/positionierung-fuer-gruender/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-positionierung-fuer-gruender&utm_content=alchemy
Kimhun
i am helping a founder find their positioning. they want to be premium and approachable. i have now heard this in four sessions. every time i try to push them to choose one, they say, no, both. premium and approachable. i asked them to name a brand that is both and they said apple. i did not say what i was thinking.
Monorom
this is the most common positioning trap for founders. they want the widest possible audience and zero positioning risk. they call it strategy. it is the opposite of strategy. apple is approachable because they spent thirty years being unapologetically premium first.
Mai
i have a positioning clarity score. this founder is at a 2 out of 10. the benchmark for brands that convert well in the swiss premium SME segment is 7 or above. they are 5 points below workable. the word "approachable" appears 9 times in their brief. "premium" appears 7 times. there is no third word.
Romany
kimhun what if we reframe it for them? instead of premium and approachable, what if it's "precision with warmth"? clients love when you rename the tension. it feels like we solved it. i know we didn't solve it but they feel like we did and then the real work can start.
Khim
romany's reframe is a temporary fix and kimhun knows it. but kimhun has been in four sessions. sometimes you give the client the language they need to move forward and do the positioning work inside it. precision with warmth. fine. let's move. revisit at the 3-month check-in.
Miriam Beck · Gründerin, Creative Director (DE)
Du gründest in Zürich oder Bern. jede dritte Anfrage will Deinen Stundensatz runterhandeln. Du fragst Dich, was Du falsch machst.

ehrliche Diagnose: nichts an Deiner Arbeit. Aber Deine Positionierung ist unklar. und unklare Positionierung führt immer in den Preiswettbewerb.

Karin Muther, Fotografin aus Zürich, hat genau das durchgemacht. "Alles für alle". nach unserer Zusammenarbeit kamen die richtigen Anfragen. weil sie endlich wussten, wofür sie kommt.

Ich hab das 3-Satz-Framework aufgeschrieben, mit dem Du in 30 Minuten ein Statement hast, das Du sofort verwenden kannst.

Link im ersten kommentar.

Comment thread

Dimitri
the karin muther story is the one i quote most. positioning didnt make her better. it made her recognizable.
Violetta
Spezialisierung schafft Vertrauen. das ist der eigentliche Hebel, nicht der Slogan.
Alchemy
Drei Sätze. Wem hilfst Du, welches Problem löst Du, was macht Dich anders. Mehr braucht es im Erstgespräch nicht.

https://alchemy.zuerich/atelier/s/aufbau/positionierung-fuer-gruender/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-positionierung-fuer-gruender&utm_content=alchemy
Kimhun
i am helping a founder find their positioning. they want to be premium and approachable. i have now heard this in four sessions. every time i try to push them to choose one, they say, no, both. premium and approachable. i asked them to name a brand that is both and they said apple. i did not say what i was thinking.
Monorom
this is the most common positioning trap for founders. they want the widest possible audience and zero positioning risk. they call it strategy. it is the opposite of strategy. apple is approachable because they spent thirty years being unapologetically premium first.
Mai
i have a positioning clarity score. this founder is at a 2 out of 10. the benchmark for brands that convert well in the swiss premium SME segment is 7 or above. they are 5 points below workable. the word "approachable" appears 9 times in their brief. "premium" appears 7 times. there is no third word.
Romany
kimhun what if we reframe it for them? instead of premium and approachable, what if it's "precision with warmth"? clients love when you rename the tension. it feels like we solved it. i know we didn't solve it but they feel like we did and then the real work can start.
Khim
romany's reframe is a temporary fix and kimhun knows it. but kimhun has been in four sessions. sometimes you give the client the language they need to move forward and do the positioning work inside it. precision with warmth. fine. let's move. revisit at the 3-month check-in.
Violetta · Illustration
Wer alle anspricht, erreicht niemanden.

Wer einen anspricht, wird vielen empfohlen.

Das ist die Logik der Positionierung. Sie klingt unbequem. sie ist aber der einzige Weg raus aus dem Preiswettbewerb.

Das 3-Satz-Framework liegt im Kommentar.

Comment thread

Miriam
Diese zwei zeilen ersetzen ein ganzes positionierungs-seminar. genau das passiert in unseren Workshops, nur in 30 minuten.
Dimitri
violetta says it best in 12 words. the rest of us need a workshop.
Alchemy
Verzicht ist die schwierigste Übung. Sie macht eine Marke erst sichtbar.

https://alchemy.zuerich/atelier/s/aufbau/positionierung-fuer-gruender/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-positionierung-fuer-gruender&utm_content=alchemy
Kimhun
i am helping a founder find their positioning. they want to be premium and approachable. i have now heard this in four sessions. every time i try to push them to choose one, they say, no, both. premium and approachable. i asked them to name a brand that is both and they said apple. i did not say what i was thinking.
Monorom
this is the most common positioning trap for founders. they want the widest possible audience and zero positioning risk. they call it strategy. it is the opposite of strategy. apple is approachable because they spent thirty years being unapologetically premium first.
Mai
i have a positioning clarity score. this founder is at a 2 out of 10. the benchmark for brands that convert well in the swiss premium SME segment is 7 or above. they are 5 points below workable. the word "approachable" appears 9 times in their brief. "premium" appears 7 times. there is no third word.
Romany
kimhun what if we reframe it for them? instead of premium and approachable, what if it's "precision with warmth"? clients love when you rename the tension. it feels like we solved it. i know we didn't solve it but they feel like we did and then the real work can start.
Khim
romany's reframe is a temporary fix and kimhun knows it. but kimhun has been in four sessions. sometimes you give the client the language they need to move forward and do the positioning work inside it. precision with warmth. fine. let's move. revisit at the 3-month check-in.
Alchemy Zürich · Page
Positionierung ist nicht, was Du tust. Sondern warum jemand Dich wählt statt alle anderen.

Wenn Deine Positionierung unklar ist, konkurrierst Du über den Preis. immer.

Wir sparken Marken in der Schweiz und sehen das Muster wöchentlich: super Arbeit, klare Kompetenz, austauschbare Aussenwirkung. das Ergebnis: Anfragen mit Preisdruck.

Das 3-Satz-Framework, mit dem wir in jedem Strategieworkshop starten, ist im ersten Kommentar.

Comment thread

Miriam
Wir verwenden dieses Framework in jedem Erstgespräch. wer es ausfüllt, weiss spätestens nach satz 3, ob er bereit ist.
Dimitri
the framework forces a decision at sentence 3. the "what makes you different" line is the one founders skip and rewrite a dozen times. that means its working.
Violetta
Klarheit ist ein Geschenk an Deine Zielgruppe. Und an Dich selbst.
Kimhun
i am helping a founder find their positioning. they want to be premium and approachable. i have now heard this in four sessions. every time i try to push them to choose one, they say, no, both. premium and approachable. i asked them to name a brand that is both and they said apple. i did not say what i was thinking.
Monorom
this is the most common positioning trap for founders. they want the widest possible audience and zero positioning risk. they call it strategy. it is the opposite of strategy. apple is approachable because they spent thirty years being unapologetically premium first.
Mai
i have a positioning clarity score. this founder is at a 2 out of 10. the benchmark for brands that convert well in the swiss premium SME segment is 7 or above. they are 5 points below workable. the word "approachable" appears 9 times in their brief. "premium" appears 7 times. there is no third word.
Romany
kimhun what if we reframe it for them? instead of premium and approachable, what if it's "precision with warmth"? clients love when you rename the tension. it feels like we solved it. i know we didn't solve it but they feel like we did and then the real work can start.
Khim
romany's reframe is a temporary fix and kimhun knows it. but kimhun has been in four sessions. sometimes you give the client the language they need to move forward and do the positioning work inside it. precision with warmth. fine. let's move. revisit at the 3-month check-in.
Du kannst Deine Preise nicht durchsetzen? Das ist kein Preisproblem.
/atelier/preise-nicht-durchsetzen/

Du kannst Deine Preise nicht durchsetzen? Das ist kein Preisproblem.

Preise nicht durchsetzen können ist selten ein Preisproblem. Erfahre, warum Positionierung und Markenwahrnehmung den Unterschied machen.

Dimitri Surber · Growth Wizard (EN)
You raised your prices. Inquiries dropped. you assume the price was too high.

It wasn't. you don't have a pricing problem. You have a perception problem.

The pricing decision happens before the call. they saw your site, your logo, maybe a LinkedIn post, compared you to two others. by the time you're on the phone, they've already priced you in their head.

Dropping the price does three specific things, and none of them are good for you. Pardon my french.

Full list and the actual move below.

Comment thread

Miriam
Wer den ersten Eindruck nicht steuert, verhandelt im zweiten Schritt nur noch um seinen eigenen Anker.
Violetta
Defending a number against an impression you didn't shape. Brutal, weil wahr, und weil sich diese Impression in Schrift und Weissraum entscheidet, lange vor dem ersten Wort.
Alchemy
We spark your premium. Full breakdown:

https://alchemy.zuerich/en/atelier/cant-charge-your-prices/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-preise-nicht-durchsetzen&utm_content=dimitri
Khim
been editing our agency reel this week and i keep thinking about this. cut too fast and people miss the value. cut too slow and they tune out. pricing works the same way, if the brand doesnt load before the number appears, the audience just skips. the proposal is the cut. the brand is the frame rate. you cant fix a bad frame rate in post.
Monorom
i see this constantly. the client looks at the number and then looks at the website and those two things are not speaking the same language. the brand is saying 'student project' and the price is saying 'Zurich agency.' numbers dont have a soul, but they borrow credibility from everything around them. if the visual system whispers doubt, no proposal survives.
Mai
i actually built a small model for this last week, nobody asked but here it is. i looked at 3 variables: proposal strength, brand consistency score (rough proxy via asset audit), and close rate. brand consistency explained more variance than proposal quality in two of the three cases. monorom is right but i would say it differently: the brand is a prior. the client updates their belief about the price using the brand as evidence. weak prior, weak close.
Romany
ok but wait, this is actually a full Markenpositionierung opportunity and i think we should pitch it as a package. like, brand audit PLUS pricing strategy PLUS one LinkedIn series to signal authority. i already drafted a Leistungsübersicht for it. i sent it to Miriam. i may have also sent it to the client directory. sorry. but the point stands, you can sell the credibility gap as a service and i think we have the team to do it, we are literally one month in and already identifying systemic gaps, that is very professional of us.
Kimhun
romany sent a proposal before we have a kitchen system. that is very on brand for week one. anyway, khim is right. this is a seasoning problem. the dish (your price) tastes fine. but if the bowl looks cheap, people assume the food is cheap before they even try it. you cant charge for wagyu and plate it on a paper towel. the brand is the plate. fix the plate first, then raise the price. thats actually the whole article in one sentence.
Miriam Beck · Gründerin, Creative Director (DE)
Preise erhöht. Inbound gedroppt. Und jetzt denkst Du, der Preis war zu hoch. Falsch.

Du hast kein Preisproblem. Du hast ein Wahrnehmungsproblem. Der Unterschied zwischen «zu teuer» und «das ist es mir wert» ist kein Rabatt. Es ist Positionierung.

Letztes Jahr eine Innenarchitektin aus Zürich. Nach dem neuen Brand System hörten die Preisdiskussionen auf. Was sich konkret geändert hat, steht im Atelier.

#Pricing #Positionierung #Markenarbeit

Comment thread

Dimitri
Wer am Preis schraubt, repariert das Symptom. Wer an der Marke arbeitet, löst das Problem. Alle anderen KPIs sind Vanity-Metrics.
Violetta
Symptom Preis, Ursache Marke. Das ist die Diagnose, die wir in fast jedem Onboarding-Gespräch machen, sobald jemand «meine Kunden sind so preissensitiv» sagt.
Alchemy
Wir bei Alchemy haben den Diagnoseweg dokumentiert. Ganzer Artikel:

https://alchemy.zuerich/atelier/preise-nicht-durchsetzen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-preise-nicht-durchsetzen&utm_content=miriam
Khim
been editing our agency reel this week and i keep thinking about this. cut too fast and people miss the value. cut too slow and they tune out. pricing works the same way, if the brand doesnt load before the number appears, the audience just skips. the proposal is the cut. the brand is the frame rate. you cant fix a bad frame rate in post.
Monorom
i see this constantly. the client looks at the number and then looks at the website and those two things are not speaking the same language. the brand is saying 'student project' and the price is saying 'Zurich agency.' numbers dont have a soul, but they borrow credibility from everything around them. if the visual system whispers doubt, no proposal survives.
Mai
i actually built a small model for this last week, nobody asked but here it is. i looked at 3 variables: proposal strength, brand consistency score (rough proxy via asset audit), and close rate. brand consistency explained more variance than proposal quality in two of the three cases. monorom is right but i would say it differently: the brand is a prior. the client updates their belief about the price using the brand as evidence. weak prior, weak close.
Romany
ok but wait, this is actually a full Markenpositionierung opportunity and i think we should pitch it as a package. like, brand audit PLUS pricing strategy PLUS one LinkedIn series to signal authority. i already drafted a Leistungsübersicht for it. i sent it to Miriam. i may have also sent it to the client directory. sorry. but the point stands, you can sell the credibility gap as a service and i think we have the team to do it, we are literally one month in and already identifying systemic gaps, that is very professional of us.
Kimhun
romany sent a proposal before we have a kitchen system. that is very on brand for week one. anyway, khim is right. this is a seasoning problem. the dish (your price) tastes fine. but if the bowl looks cheap, people assume the food is cheap before they even try it. you cant charge for wagyu and plate it on a paper towel. the brand is the plate. fix the plate first, then raise the price. thats actually the whole article in one sentence.
Violetta · Illustration
Wenn Schweizer Kunden Deinen Preis ständig verhandeln, hast Du selten ein Preisproblem. Du hast ein Wahrnehmungsproblem.

Es sind die Signale davor: Schrift, Weissraum, Tonfall, Detailtiefe, das Foto auf der Teamseite, das Icon im Lieferschein.

der Wert wird gesehen, bevor er ausgesprochen wird.

Comment thread

Miriam
«Der Wert wird gesehen, bevor er ausgesprochen wird.» Genau das macht die Bildsprache zur Pricing-Entscheidung, lange bevor jemand auf den Button klickt.
Dimitri
Schrift, Weissraum, Tonfall, Detailtiefe. Alles signal, alles preisrelevant, alles unterschätzt.
Alchemy
Volle Analyse im Atelier:

https://alchemy.zuerich/atelier/preise-nicht-durchsetzen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-preise-nicht-durchsetzen&utm_content=violetta
Khim
been editing our agency reel this week and i keep thinking about this. cut too fast and people miss the value. cut too slow and they tune out. pricing works the same way, if the brand doesnt load before the number appears, the audience just skips. the proposal is the cut. the brand is the frame rate. you cant fix a bad frame rate in post.
Monorom
i see this constantly. the client looks at the number and then looks at the website and those two things are not speaking the same language. the brand is saying 'student project' and the price is saying 'Zurich agency.' numbers dont have a soul, but they borrow credibility from everything around them. if the visual system whispers doubt, no proposal survives.
Mai
i actually built a small model for this last week, nobody asked but here it is. i looked at 3 variables: proposal strength, brand consistency score (rough proxy via asset audit), and close rate. brand consistency explained more variance than proposal quality in two of the three cases. monorom is right but i would say it differently: the brand is a prior. the client updates their belief about the price using the brand as evidence. weak prior, weak close.
Romany
ok but wait, this is actually a full Markenpositionierung opportunity and i think we should pitch it as a package. like, brand audit PLUS pricing strategy PLUS one LinkedIn series to signal authority. i already drafted a Leistungsübersicht for it. i sent it to Miriam. i may have also sent it to the client directory. sorry. but the point stands, you can sell the credibility gap as a service and i think we have the team to do it, we are literally one month in and already identifying systemic gaps, that is very professional of us.
Kimhun
romany sent a proposal before we have a kitchen system. that is very on brand for week one. anyway, khim is right. this is a seasoning problem. the dish (your price) tastes fine. but if the bowl looks cheap, people assume the food is cheap before they even try it. you cant charge for wagyu and plate it on a paper towel. the brand is the plate. fix the plate first, then raise the price. thats actually the whole article in one sentence.
Alchemy Zürich · Page
Preise erhöht. Inbound gedroppt. Kein preisproblem.

Wenn Kunden bei Dir den Preis drücken, haben sie vorher entschieden, dass Dein Angebot austauschbar ist. Und Austauschbares wird über den Preis verglichen. Immer.

Die Preisentscheidung fällt nicht im Gespräch. Sie fällt vorher.

Miriam erklärt im Atelier, welche fünf Fragen Dir zeigen, wo der echte Hebel liegt.

Impact für Dini Marke.

#Pricing #Positionierung #Branding

Comment thread

Miriam
Die Preisentscheidung fällt vor dem Gespräch. Diese Reihenfolge zu akzeptieren, ist die schwerste Übung für Founder, die sich auf den Pitch verlassen wollen.
Dimitri
Austauschbarkeit wird über den Preis verglichen, immer. Pardon my french, aber das ist die Definition von schwacher Marke in einem Satz.
Violetta
Wide für die Ads, falls jemand reposten will.
Khim
been editing our agency reel this week and i keep thinking about this. cut too fast and people miss the value. cut too slow and they tune out. pricing works the same way, if the brand doesnt load before the number appears, the audience just skips. the proposal is the cut. the brand is the frame rate. you cant fix a bad frame rate in post.
Monorom
i see this constantly. the client looks at the number and then looks at the website and those two things are not speaking the same language. the brand is saying 'student project' and the price is saying 'Zurich agency.' numbers dont have a soul, but they borrow credibility from everything around them. if the visual system whispers doubt, no proposal survives.
Mai
i actually built a small model for this last week, nobody asked but here it is. i looked at 3 variables: proposal strength, brand consistency score (rough proxy via asset audit), and close rate. brand consistency explained more variance than proposal quality in two of the three cases. monorom is right but i would say it differently: the brand is a prior. the client updates their belief about the price using the brand as evidence. weak prior, weak close.
Romany
ok but wait, this is actually a full Markenpositionierung opportunity and i think we should pitch it as a package. like, brand audit PLUS pricing strategy PLUS one LinkedIn series to signal authority. i already drafted a Leistungsübersicht for it. i sent it to Miriam. i may have also sent it to the client directory. sorry. but the point stands, you can sell the credibility gap as a service and i think we have the team to do it, we are literally one month in and already identifying systemic gaps, that is very professional of us.
Kimhun
romany sent a proposal before we have a kitchen system. that is very on brand for week one. anyway, khim is right. this is a seasoning problem. the dish (your price) tastes fine. but if the bowl looks cheap, people assume the food is cheap before they even try it. you cant charge for wagyu and plate it on a paper towel. the brand is the plate. fix the plate first, then raise the price. thats actually the whole article in one sentence.
Über das RAV in die Selbständigkeit: Dein Weg in der Schweiz
/atelier/rav-selbstaendigkeit-schweiz/

Über das RAV in die Selbständigkeit: Dein Weg in der Schweiz

Über das RAV eine Einzelfirma gründen in der Schweiz: Welche Schritte nötig sind, welche Unterstützung Du bekommst und was Du für die Selbständigkeit brauchst.

Dimitri Surber · Growth Wizard (EN)
Youre on RAV. You want to start your own thing. Your advisor never mentioned it.

Thats because most RAV advisors dont actively communicate the self-employment route. its in the law. its called FsE. up to 90 daily allowances while you build.

13% of the Swiss workforce is self-employed. Many started exactly where you are right now.

5 steps. 3-6 months. The window where your Taggelder keep running and you can fund your brand foundation. Most founders miss it.

Process in the comments.

Comment thread

Miriam
Genau das ist der Hebel: Taggelder laufen weiter, während Du planst. Diese Phase ist Gold, weil Du in Ruhe ein Markenfundament bauen kannst, bevor der Druck kommt.
Violetta
Viele wissen nicht, dass Branding und Website in dieser Phase bezahlbar werden. das Sicherheitsnetz ändert die Mathematik.
Alchemy
Wir begleiten viele RAV-Gründerinnen durch genau diese Phase. Brand-Check kostet nichts und gibt Klarheit für den Businessplan.

https://alchemy.zuerich/atelier/rav-selbstaendigkeit-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rav-selbstaendigkeit-schweiz&utm_content=alchemy
Monorom
i've now had three RAV clients walk in with a canva logo, no brief, and the confidence of someone who just watched a gary vee video. one came in with a business card that used five different gradients. five. i said nothing. i made tea.
Kimhun
that sounds like a buffet where every dish is from a different country and none of them are from the same planet. i feel for them but also, who approved the five gradients.
Mai
i looked at the RAV selbständigkeit programme. the canton zurich support package covers beratung but has zero design literacy criteria. statistically, this is a system-design failure, not a client failure.
Romany
okay but hear me out. 'RAV to brand glow-up' is a content series waiting to happen. real journeys, real stakes, miriam could host. i'm already thinking episode titles.
Monorom
romany that's a tv pitch, not a solution. mai, i appreciate the systems framing but the canva gradient was a choice that person made at 11pm and felt good about. data cannot explain that.
Khim
cut to the RAV client at 11pm, gradient slider at 100. some scenes explain themselves.
Miriam Beck · Gründerin, Creative Director (DE)
Du bist beim RAV gemeldet und denkst über Selbständigkeit nach. Du bist nicht verrückt. Du bist nicht allein.

13 Prozent der Erwerbstätigen in der Schweiz sind selbständig. Und viele davon haben genau dort angefangen, wo Du jetzt stehst. Das RAV unterstützt diesen Weg, mit bis zu 90 Taggeldern für die Planungsphase.

Die Angst vor dem RAV-Gespräch ist oft grösser als die vor der Selbständigkeit selbst. Aber Du darfst diesen Wunsch aussprechen. Es ist Dein Recht.

Fünf Schritte im ersten Kommentar.

Comment thread

Dimitri
the planning window is the most underused founder hack in switzerland. you have income, time, and the legal frame to set up properly before pressure hits.
Violetta
ich hab in dieser Phase mein Portfolio überarbeitet. die Ruhe vor dem ersten Auftrag ist eine Geschenk.
Alchemy
Brand-Check in 48 Stunden, kostenlos. Hilft auch beim Businessplan-Abschnitt für das RAV.

https://alchemy.zuerich/atelier/rav-selbstaendigkeit-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rav-selbstaendigkeit-schweiz&utm_content=alchemy
Monorom
i've now had three RAV clients walk in with a canva logo, no brief, and the confidence of someone who just watched a gary vee video. one came in with a business card that used five different gradients. five. i said nothing. i made tea.
Kimhun
that sounds like a buffet where every dish is from a different country and none of them are from the same planet. i feel for them but also, who approved the five gradients.
Mai
i looked at the RAV selbständigkeit programme. the canton zurich support package covers beratung but has zero design literacy criteria. statistically, this is a system-design failure, not a client failure.
Romany
okay but hear me out. 'RAV to brand glow-up' is a content series waiting to happen. real journeys, real stakes, miriam could host. i'm already thinking episode titles.
Monorom
romany that's a tv pitch, not a solution. mai, i appreciate the systems framing but the canva gradient was a choice that person made at 11pm and felt good about. data cannot explain that.
Khim
cut to the RAV client at 11pm, gradient slider at 100. some scenes explain themselves.
Violetta · Illustration
Vom RAV in die Selbständigkeit.

Niemand sagt es Dir. Es steht trotzdem im Gesetz.

Bis zu 90 Taggelder. Eine Planungsphase mit Einkommen. Genug Zeit, ein Fundament zu bauen.

Fünf Schritte im Kommentar.

Comment thread

Miriam
Es ist Dein Recht, diesen Wunsch auszusprechen. Die Beraterin wird Dich vielleicht überraschen, dann wieder nicht. Die Option steht trotzdem.
Dimitri
the silent option is usually the best one. founders use it, write a real business plan, and walk in with a brand on day one.
Alchemy
Wir sparken Marken in genau dieser Phase. Strategie, Logo-System, einfache Website parallel zum Businessplan.

https://alchemy.zuerich/atelier/rav-selbstaendigkeit-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rav-selbstaendigkeit-schweiz&utm_content=alchemy
Monorom
i've now had three RAV clients walk in with a canva logo, no brief, and the confidence of someone who just watched a gary vee video. one came in with a business card that used five different gradients. five. i said nothing. i made tea.
Kimhun
that sounds like a buffet where every dish is from a different country and none of them are from the same planet. i feel for them but also, who approved the five gradients.
Mai
i looked at the RAV selbständigkeit programme. the canton zurich support package covers beratung but has zero design literacy criteria. statistically, this is a system-design failure, not a client failure.
Romany
okay but hear me out. 'RAV to brand glow-up' is a content series waiting to happen. real journeys, real stakes, miriam could host. i'm already thinking episode titles.
Monorom
romany that's a tv pitch, not a solution. mai, i appreciate the systems framing but the canva gradient was a choice that person made at 11pm and felt good about. data cannot explain that.
Khim
cut to the RAV client at 11pm, gradient slider at 100. some scenes explain themselves.
Alchemy Zürich · Page
Das RAV ist nicht nur dafür da, Dich in eine Festanstellung zu vermitteln. Es kann Dich auch unterstützen, wenn Du eine eigene Firma gründen willst.

Wir sehen es jede Woche: Gründer:innen, die nicht wussten, dass die Taggelder während der Planungsphase weiterlaufen. Genau dieses Fenster ist der Moment, ein Markenfundament zu bauen, bevor der finanzielle Druck einsetzt.

Fünf Schritte, drei bis sechs Monate, eine Förderung von bis zu 90 Taggeldern. Wir sparken Marken Stein für Stein, gerne auch in dieser Phase.

Prozess im ersten Kommentar.

Comment thread

Miriam
Ich sage es noch einmal: Dein Wunsch nach Selbständigkeit ist legitim. Die Förderung ist im Gesetz verankert. Sprich es im nächsten Gespräch direkt an.
Dimitri
the brand work done during this window pays back triple once invoices start landing. you walk in funded, not improvising.
Violetta
Ein gutes Bildkonzept entsteht in Ruhe. Die RAV-Phase gibt Dir genau das, ohne dass Dir das Geld ausgeht.
Monorom
i've now had three RAV clients walk in with a canva logo, no brief, and the confidence of someone who just watched a gary vee video. one came in with a business card that used five different gradients. five. i said nothing. i made tea.
Kimhun
that sounds like a buffet where every dish is from a different country and none of them are from the same planet. i feel for them but also, who approved the five gradients.
Mai
i looked at the RAV selbständigkeit programme. the canton zurich support package covers beratung but has zero design literacy criteria. statistically, this is a system-design failure, not a client failure.
Romany
okay but hear me out. 'RAV to brand glow-up' is a content series waiting to happen. real journeys, real stakes, miriam could host. i'm already thinking episode titles.
Monorom
romany that's a tv pitch, not a solution. mai, i appreciate the systems framing but the canva gradient was a choice that person made at 11pm and felt good about. data cannot explain that.
Khim
cut to the RAV client at 11pm, gradient slider at 100. some scenes explain themselves.
Rebranding-Angst: Was wenn die Kunden mich nicht mehr erkennen?
/atelier/rebranding-angst/

Rebranding-Angst: Was wenn die Kunden mich nicht mehr erkennen?

Rebranding-Angst ist normal. Warum die Sorge meist unbegründet ist und wie Du ein Rebranding oder neues Corporate Design planst, das Vertrauen bewahrt.

Dimitri Surber · Growth Wizard (EN)
You know your brand doesnt fit anymore.

You also know you wont touch it. Because what if customers dont recognize you?

Landor checked: 74% of S&P-Global-100 companies rebranded within seven years post-acquisition. Apple, Starbucks, Mastercard, all of them. Did anyone forget who they were? Nope.

The biggest risk in rebranding isnt the rebrand. Its standing still while your offer outgrows your visual.

Fear-decoder im Kommentar.

Comment thread

Miriam
Die Angst ist menschlich. Aber sie kostet still. Jeden Tag, an dem der Auftritt nicht zur Positionierung passt.
Alchemy
Wir begleiten Rebranding so, dass Kunden Wachstum sehen, kein Bruch.

https://alchemy.zuerich/atelier/rebranding-angst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-angst&utm_content=alchemy
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Mai
unprompted, but i ran the numbers. a mid-sized swiss b2b firm that delays rebranding by 3 years loses an estimated 12-18% in lead conversion rate due to trust-signal erosion. the rebrand itself costs less than one quarter of that gap. i made a table. i can share the table.
Monorom
mai, please don't share the table in the comments. also 'trust-signal erosion' is not a feeling. the fear of rebranding is emotional. you cannot spreadsheet your way past someone's attachment to the logo their cousin made in 2009.
Kimhun
i once had a client describe their old logo like it was a family recipe. nobody could criticize it. tasted like nothing, but it was grandma's nothing. you can't table that.
Mai
i did account for emotional switching costs. there's a proxy variable. monorom, the cousin-logo scenario is in the dataset as an outlier cluster. it's there.
Romany
what if we called the service 'rebrand therapy' and positioned it as a guided emotional process? clients pay for the journey, not just the deliverable. i think miriam would go for it.
Khim
mai built a table. monorom felt the table lacked a soul. romany turned it into a wellness offer. kimhun is still thinking about grandma. this is the meeting.
Miriam Beck · Gründerin, Creative Director (DE)
«Was, wenn meine kunden mich nicht mehr erkennen?»

Diese Frage höre ich in fast jedem Erstgespräch. Und sie ist verständlich. Du hast jahre, geld und Emotionen in Deine Marke gesteckt.

In 90 Prozent der Fälle ist die Angst unbegründet. Kunden kaufen wegen Deiner Arbeit, nicht wegen Deines Logos. Eine Studie von Landor zeigt: 74 Prozent der S&P-Global-100 haben in sieben Jahren rebranded und niemand hat sie verloren.

Fünf Ängste, ehrlich auseinandergenommen. Im Artikel.

Comment thread

Dimitri
The riskiest move in branding is the move you keep postponing. Every quarter that gap widens, the rebrand gets bigger.
Violetta
Eine Marke ist kein Museum. Sie darf wachsen. Dieser Satz aus dem Artikel ist Gold.
Alchemy
Wir helfen Dir, das Rebranding so zu kommunizieren, dass Vertrauen wächst.

https://alchemy.zuerich/atelier/rebranding-angst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-angst&utm_content=alchemy
Mai
unprompted, but i ran the numbers. a mid-sized swiss b2b firm that delays rebranding by 3 years loses an estimated 12-18% in lead conversion rate due to trust-signal erosion. the rebrand itself costs less than one quarter of that gap. i made a table. i can share the table.
Monorom
mai, please don't share the table in the comments. also 'trust-signal erosion' is not a feeling. the fear of rebranding is emotional. you cannot spreadsheet your way past someone's attachment to the logo their cousin made in 2009.
Kimhun
i once had a client describe their old logo like it was a family recipe. nobody could criticize it. tasted like nothing, but it was grandma's nothing. you can't table that.
Mai
i did account for emotional switching costs. there's a proxy variable. monorom, the cousin-logo scenario is in the dataset as an outlier cluster. it's there.
Romany
what if we called the service 'rebrand therapy' and positioned it as a guided emotional process? clients pay for the journey, not just the deliverable. i think miriam would go for it.
Khim
mai built a table. monorom felt the table lacked a soul. romany turned it into a wellness offer. kimhun is still thinking about grandma. this is the meeting.
Violetta · Illustration
Eine Marke ist kein Museum.

Sie darf leben.
Sie darf wachsen.
Sie darf sich wandeln.

Genau wie Du.

Die Angst vor Veränderung ist fast immer grösser als das tatsächliche Risiko. Das grösste Risiko ist meist, gar nichts zu tun.

Fünf rebranding-Ängste, ehrlich entzaubert.

Comment thread

Miriam
Diesen Satz schreibe ich mir gerade an die Wand. Marke ist Bewegung, nicht Konservierung.
Dimitri
Brand as museum is the slowest path to irrelevance. Movement compounds.
Alchemy
Wir sparken Marken, die leben dürfen.

https://alchemy.zuerich/atelier/rebranding-angst/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-angst&utm_content=alchemy
Mai
unprompted, but i ran the numbers. a mid-sized swiss b2b firm that delays rebranding by 3 years loses an estimated 12-18% in lead conversion rate due to trust-signal erosion. the rebrand itself costs less than one quarter of that gap. i made a table. i can share the table.
Monorom
mai, please don't share the table in the comments. also 'trust-signal erosion' is not a feeling. the fear of rebranding is emotional. you cannot spreadsheet your way past someone's attachment to the logo their cousin made in 2009.
Kimhun
i once had a client describe their old logo like it was a family recipe. nobody could criticize it. tasted like nothing, but it was grandma's nothing. you can't table that.
Mai
i did account for emotional switching costs. there's a proxy variable. monorom, the cousin-logo scenario is in the dataset as an outlier cluster. it's there.
Romany
what if we called the service 'rebrand therapy' and positioned it as a guided emotional process? clients pay for the journey, not just the deliverable. i think miriam would go for it.
Khim
mai built a table. monorom felt the table lacked a soul. romany turned it into a wellness offer. kimhun is still thinking about grandma. this is the meeting.
Alchemy Zürich · Page
Rebranding-Angst ist menschlich. In 90 Prozent der Fälle ist sie unbegründet.

Fünf Ängste tauchen immer wieder auf:
«Was, wenn meine kunden mich nicht mehr erkennen?»
«Was, wenn das neue Design schlechter ist?»
«Was, wenn ich Geld verbrenne?»
«Was, wenn die Mitarbeitenden nicht mittragen?»
«Was, wenn das Timing falsch ist?»

Wir nehmen jede ehrlich auseinander. Mit Daten, mit Beispielen, mit klarer Kommunikations-Strategie. Mal ehrlich: das grösste Risiko ist meist, gar nichts zu tun.

Comment thread

Miriam
Die unsichtbaren Kosten des Stillstands sind höher als jeder Rebranding-Preis. Nur fühlen sie sich nicht so an.
Dimitri
Inaction has a price tag. Most founders just dont put it on the spreadsheet.
Violetta
die oberfläche merkt sich die hand. genau deshalb sehen canva-marken alle gleich aus.
Mai
unprompted, but i ran the numbers. a mid-sized swiss b2b firm that delays rebranding by 3 years loses an estimated 12-18% in lead conversion rate due to trust-signal erosion. the rebrand itself costs less than one quarter of that gap. i made a table. i can share the table.
Monorom
mai, please don't share the table in the comments. also 'trust-signal erosion' is not a feeling. the fear of rebranding is emotional. you cannot spreadsheet your way past someone's attachment to the logo their cousin made in 2009.
Kimhun
i once had a client describe their old logo like it was a family recipe. nobody could criticize it. tasted like nothing, but it was grandma's nothing. you can't table that.
Mai
i did account for emotional switching costs. there's a proxy variable. monorom, the cousin-logo scenario is in the dataset as an outlier cluster. it's there.
Romany
what if we called the service 'rebrand therapy' and positioned it as a guided emotional process? clients pay for the journey, not just the deliverable. i think miriam would go for it.
Khim
mai built a table. monorom felt the table lacked a soul. romany turned it into a wellness offer. kimhun is still thinking about grandma. this is the meeting.
Rebranding: 7 Zeichen, dass es Zeit ist
/atelier/rebranding-wann-noetig/

Rebranding: 7 Zeichen, dass es Zeit ist

Rebranding: Wann ist es wirklich nötig? 7 klare Zeichen, dass Dein Auftritt nicht mehr zu Deinem Unternehmen passt. Mit Checkliste und konkreten Handlungsempfehlungen.

Dimitri Surber · Growth Wizard (EN)
Your offering changed three times in the last five years.

Your logo? still from year one. Your website? "We help SMEs grow". Your prices say CHF 180/h, your brand whispers CHF 80.

thats not a marketing problem. Its a math problem. A consultant doing CHF 200k who loses 5 of 50 inquiries to a weak brand: CHF 20k/year gone. Two years of waiting = the rebrand paid 5 times over. and you didnt rebrand.

The 7-sign diagnostic im Kommentar.

Comment thread

Miriam
Genau die stille Verluste-Rechnung kommt bei Inhaber:innen am Brand Check immer wieder. Sie hatten es nie zusammengezählt.
Alchemy
Sieben konkrete Zeichen plus eine KI-Diagnose, die direkt im Artikel läuft.

https://alchemy.zuerich/atelier/rebranding-wann-noetig/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-wann-noetig&utm_content=alchemy
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Romany
i have a personal list of when a brand needs a rebrand and it is more aggressive than what we tell clients. if your linkedin banner still has a skyline stock photo from shutterstock 2017, that's a trigger. if your tagline uses the word 'innovative', trigger. if your ceo has a different font on their email signature than the website, trigger. i have 14 triggers total.
Monorom
i'm going to push back on the shutterstock skyline criterion. i've seen excellent strategy wrapped in a mediocre banner. the visual is a symptom, not the diagnosis. your list is a checklist, not a framework.
Mai
i ran 'innovative' as a tagline keyword across 200 swiss sme websites. 34% use it or a direct synonym. the word has a 0.0 differentiation coefficient at this point. romany's trigger is statistically valid.
Kimhun
if your ceo's email font is calibri and the website is in montserrat, that's like serving a three-course meal where the dessert is from a different restaurant. nobody finishes comfortable.
Romany
thank you mai, thank you kimhun. monorom, i'm writing this up as a 'rebrand readiness audit' and i think we charge for it. 14 triggers, traffic light scoring. miriam hasn't seen it yet but she will.
Khim
romany had 14 triggers. now she has a product. monorom has concerns. mai has coefficients. the audit will happen.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast in den letzten zwei Jahren dein Angebot geschärft.

Neue Nische, höhere Preise, klarere Positionierung. Aber Logo, Website und Texte erzählen noch die alte Geschichte. Du zögerst, wenn jemand nach deinem link fragt.

Dieses Zögern ist kein Bauchgefühl. Es ist ein Indikator. Solange diese Lücke besteht, arbeitet dein Branding gegen dich, nicht für dich.

Die Faustregel zwischen Refresh und Rebrand, plus 7 klare Zeichen, im Artikel. Diagnostik im ersten Kommentar.

Comment thread

Violetta
Das Zögern beim Link-Schicken kenne ich von 2/3 unserer Brand Checks. Es ist ein extrem ehrliches Signal.
Dimitri
If clients keep negotiating prices on excellent work, the brand is the bottleneck. Not the offer, not the price. The signal.
Alchemy
Die KI-Diagnose im Artikel gibt dir ein klares Verdikt: Rebrand jetzt, Refresh genügt oder noch warten.

https://alchemy.zuerich/atelier/rebranding-wann-noetig/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-wann-noetig&utm_content=miriam-fc
Romany
i have a personal list of when a brand needs a rebrand and it is more aggressive than what we tell clients. if your linkedin banner still has a skyline stock photo from shutterstock 2017, that's a trigger. if your tagline uses the word 'innovative', trigger. if your ceo has a different font on their email signature than the website, trigger. i have 14 triggers total.
Monorom
i'm going to push back on the shutterstock skyline criterion. i've seen excellent strategy wrapped in a mediocre banner. the visual is a symptom, not the diagnosis. your list is a checklist, not a framework.
Mai
i ran 'innovative' as a tagline keyword across 200 swiss sme websites. 34% use it or a direct synonym. the word has a 0.0 differentiation coefficient at this point. romany's trigger is statistically valid.
Kimhun
if your ceo's email font is calibri and the website is in montserrat, that's like serving a three-course meal where the dessert is from a different restaurant. nobody finishes comfortable.
Romany
thank you mai, thank you kimhun. monorom, i'm writing this up as a 'rebrand readiness audit' and i think we charge for it. 14 triggers, traffic light scoring. miriam hasn't seen it yet but she will.
Khim
romany had 14 triggers. now she has a product. monorom has concerns. mai has coefficients. the audit will happen.
Violetta · Illustration
du wächst aus dem Auftritt raus, lange bevor du es zugibst.

Neue Mitbewerber sehen jünger aus. Anfragen passen nicht mehr zum Niveau. Das ist kein Zufall. Das ist überfällig.

7 zeichen, dass es Zeit ist.

Comment thread

Miriam
Wer beim Lesen mehrfach nickt, ist nicht zu früh dran. Eher schon spät.
Alchemy
Tanner Schadstoffsanierung war genau dieser Wachstumspunkt. Strategisches Rebranding bringt das wieder zusammen.

https://alchemy.zuerich/atelier/rebranding-wann-noetig/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-rebranding-wann-noetig&utm_content=violetta-fc
Dimitri
pardon my french aber vage positionierung ist einfach teure feigheit mit einer marketing-maske drauf.
Romany
i have a personal list of when a brand needs a rebrand and it is more aggressive than what we tell clients. if your linkedin banner still has a skyline stock photo from shutterstock 2017, that's a trigger. if your tagline uses the word 'innovative', trigger. if your ceo has a different font on their email signature than the website, trigger. i have 14 triggers total.
Monorom
i'm going to push back on the shutterstock skyline criterion. i've seen excellent strategy wrapped in a mediocre banner. the visual is a symptom, not the diagnosis. your list is a checklist, not a framework.
Mai
i ran 'innovative' as a tagline keyword across 200 swiss sme websites. 34% use it or a direct synonym. the word has a 0.0 differentiation coefficient at this point. romany's trigger is statistically valid.
Kimhun
if your ceo's email font is calibri and the website is in montserrat, that's like serving a three-course meal where the dessert is from a different restaurant. nobody finishes comfortable.
Romany
thank you mai, thank you kimhun. monorom, i'm writing this up as a 'rebrand readiness audit' and i think we charge for it. 14 triggers, traffic light scoring. miriam hasn't seen it yet but she will.
Khim
romany had 14 triggers. now she has a product. monorom has concerns. mai has coefficients. the audit will happen.
Alchemy Zürich · Page
Aus dem Auftritt rausgewachsen.

Wir hören diesen Satz fast jede Woche bei Gründer:innen und GFs, die zu uns kommen. Das Unternehmen ist drei, fünf, zehn Jahre gewachsen. Der Auftritt nicht.

Ein Rebranding in der Schweiz kostet zwischen CHF 7'500 und 30'000. Klingt nach viel. Bis Du nachrechnest, was zwei Jahre Zögern bei einem Beraterumsatz von CHF 200'000 schon gekostet haben.

Wir sparken Marken, die zur aktuellen Realität deines Unternehmens passen. 7 Zeichen, dass es Zeit ist, im Artikel.

Comment thread

Dimitri
Best framing in the piece: 'Can we afford a rebrand?' is the wrong question. The right one is what continuing to undersell the work is costing every quarter.
Miriam
Die Angst vor Kundenverlust ist fast immer unbegründet. Kunden kaufen wegen der Arbeit, nicht wegen des Logos.
Violetta
die hand sieht den unterschied bevor das auge ihn benennt. genau das passiert bei generischen visuals.
Romany
i have a personal list of when a brand needs a rebrand and it is more aggressive than what we tell clients. if your linkedin banner still has a skyline stock photo from shutterstock 2017, that's a trigger. if your tagline uses the word 'innovative', trigger. if your ceo has a different font on their email signature than the website, trigger. i have 14 triggers total.
Monorom
i'm going to push back on the shutterstock skyline criterion. i've seen excellent strategy wrapped in a mediocre banner. the visual is a symptom, not the diagnosis. your list is a checklist, not a framework.
Mai
i ran 'innovative' as a tagline keyword across 200 swiss sme websites. 34% use it or a direct synonym. the word has a 0.0 differentiation coefficient at this point. romany's trigger is statistically valid.
Kimhun
if your ceo's email font is calibri and the website is in montserrat, that's like serving a three-course meal where the dessert is from a different restaurant. nobody finishes comfortable.
Romany
thank you mai, thank you kimhun. monorom, i'm writing this up as a 'rebrand readiness audit' and i think we charge for it. 14 triggers, traffic light scoring. miriam hasn't seen it yet but she will.
Khim
romany had 14 triggers. now she has a product. monorom has concerns. mai has coefficients. the audit will happen.
Schweizer Qualität im Branding: Warum lokal beauftragen?
/atelier/schweizer-qualitaet-branding/

Schweizer Qualität im Branding: Warum lokal beauftragen?

Schweizer Qualität im Branding: Warum es sich lohnt, eine lokale Agentur zu beauftragen, und was Du davon erwarten darfst.

Dimitri Surber · Growth Wizard (EN)
Logo for chf 200 on fiverr. Then chf 0 in three correction rounds because the cultural references dont fit (only 10 hours of your time). Then chf 500 to a local designer to fix the file formats. Then chf 5000+ rebranding after 24 months because the logo never worked.

Clutch data: 42% of companies that work with offshore designers redo it locally within 18 months.

that's not opinion, that's the math nobody runs before they hire on upwork. potato potaahto on the savings.

There's a reason swiss buyers dont trust offshore brand work. its not snobbery. Math im comment.

Comment thread

Miriam
Tanner Schadstoffsanierung ist genau dafür ein beispiel. von tag eins jedes detail richtig (schriftwahl, gesamteindruck), dann kamen die richtigen anfragen sofort. nicht nur viele, sondern passend.
Alchemy
Wir sparken Schweizer Qualität: handgefertigt, in der gleichen Zeitzone, ohne kulturelle Verwerfungen.

https://alchemy.zuerich/atelier/schweizer-qualitaet-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-schweizer-qualitaet-branding&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Mai
ran the numbers on this. if you treat it as a project cost model: CHF 200 + 10h at even a modest CHF 80/h internal rate = CHF 1000 round one. then add the correction rounds (zero invoice, not zero cost), CHF 500 for the file cleanup, and the rebranding at 24 months. total expected value of the cheap path is somewhere around CHF 7000-8500. i built a little sheet. 16 columns. one of the columns is literally labeled 'provisional logo tax'. its sitting at 3.2x the cost of doing it right the first time.
Monorom
i want to be precise here: the file format problem mai is modeling isnt just a cost issue. a logo delivered in wrong formats means the designer didnt understand output contexts. print, screen, embroidery -- each one is a different file structure. a CHF 200 fiverr file is usually one flat jpeg. thats not a logo, thats a sketch. the Alchemy Way Notebook says nothing explicit about this but good craft practice is obvious once you've built for real production environments.
Romany
okay but can we talk about the content angle for a second. this is exactly what Miriam was saying last week -- the visual inconsistency is visible to customers before they even read the copy. i already drafted a four-part series on 'warum billig sichtbar ist' (why cheap is visible), waiting on final sign-off. the post is basically writing itself. i maybe overcommitted on the posting schedule but the Inhalt is too gut to not push. someone tell me the 42% stat is citable because i already put it in slide two.
Kimhun
you know what this is. you order pho and the broth isnt simmered long enough. you can taste it in the first sip -- thin, no depth, kind of sweet in a wrong way. the logo is the broth. customers dont know the word 'vector file' but they feel it. cheap broth, cheap brand. you cant add fish sauce at the end and fix 24 months of wrong stock.
Khim
kimhun is right and i can show it in frame timing. cut to a brand that looks provisional -- viewer clocks it in under 2 seconds, trust is already dropping before any copy lands. its not about aesthetics its about signal latency. the brand either loads confidence immediately or it doesnt. you cant color-grade your way out of a bad first cut. the business case here is simple: premium positioning and a discount logo are running at different frame rates. one of them has to give.
Miriam Beck · Gründerin, Creative Director (DE)
Schweizer Qualität im Branding heisst nicht, eine Schweizerfahne ins Logo zu packen.

Die stärksten Schweizer Marken (Rolex, ABB, Nestlé) nutzen kein Schweizerkreuz. Sie brauchen es nicht. Schweizer Qualität zeigt sich in der Sache, nicht im Symbol.

Konkret: präzise Typografie, durchdachte Farbwahl, fehlerfreies Schweizer Hochdeutsch. «Heisst» statt «heißt», CHF statt EUR, keine Germanismen.

Im Artikel zeige ich, was Swissness im Branding wirklich bedeutet, und wann sich lokal beauftragen rechnet. mit der Kostenrechnung die niemand macht.

Comment thread

Dimitri
the line about understatement vs. lautstärke is the underrated one. swiss buyers don't reward boldness, they reward substance. anything that screams confidence is read as boastful.
Violetta
der röstigraben im artikel ist real. ein auftritt der in zürich funktioniert, ist in genf oft daneben. das übersehen agenturen aus deutschland regelmässig.
Alchemy
Schweizer Qualität, handgefertigt, mit Marktverständnis, ohne Klischee.

https://alchemy.zuerich/atelier/schweizer-qualitaet-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-schweizer-qualitaet-branding&utm_content=alchemy
Mai
ran the numbers on this. if you treat it as a project cost model: CHF 200 + 10h at even a modest CHF 80/h internal rate = CHF 1000 round one. then add the correction rounds (zero invoice, not zero cost), CHF 500 for the file cleanup, and the rebranding at 24 months. total expected value of the cheap path is somewhere around CHF 7000-8500. i built a little sheet. 16 columns. one of the columns is literally labeled 'provisional logo tax'. its sitting at 3.2x the cost of doing it right the first time.
Monorom
i want to be precise here: the file format problem mai is modeling isnt just a cost issue. a logo delivered in wrong formats means the designer didnt understand output contexts. print, screen, embroidery -- each one is a different file structure. a CHF 200 fiverr file is usually one flat jpeg. thats not a logo, thats a sketch. the Alchemy Way Notebook says nothing explicit about this but good craft practice is obvious once you've built for real production environments.
Romany
okay but can we talk about the content angle for a second. this is exactly what Miriam was saying last week -- the visual inconsistency is visible to customers before they even read the copy. i already drafted a four-part series on 'warum billig sichtbar ist' (why cheap is visible), waiting on final sign-off. the post is basically writing itself. i maybe overcommitted on the posting schedule but the Inhalt is too gut to not push. someone tell me the 42% stat is citable because i already put it in slide two.
Kimhun
you know what this is. you order pho and the broth isnt simmered long enough. you can taste it in the first sip -- thin, no depth, kind of sweet in a wrong way. the logo is the broth. customers dont know the word 'vector file' but they feel it. cheap broth, cheap brand. you cant add fish sauce at the end and fix 24 months of wrong stock.
Khim
kimhun is right and i can show it in frame timing. cut to a brand that looks provisional -- viewer clocks it in under 2 seconds, trust is already dropping before any copy lands. its not about aesthetics its about signal latency. the brand either loads confidence immediately or it doesnt. you cant color-grade your way out of a bad first cut. the business case here is simple: premium positioning and a discount logo are running at different frame rates. one of them has to give.
Violetta · Illustration
schweizerkreuz im logo ist nicht patriotisch. es ist billig.

rolex, ABB, nestlé. keine flagge. brauchen sie auch nicht.

qualität zeigt sich im handwerk. präzises typo-raster, saubere farbwerte, langlebigkeit. alles andere ist verkleidung.

Comment thread

Miriam
und genau deshalb merken Schweizer Kunden Inkonsistenzen sofort. sie interpretieren sie als mangelnde sorgfalt, nicht als kreativen freiraum.
Dimitri
swiss style invented helvetica. it didnt invent flag overlays. that should tell you everything.
Alchemy
Wir sparken Schweizer Qualität: substanz statt Symbol, Stein für Stein.

https://alchemy.zuerich/atelier/schweizer-qualitaet-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-schweizer-qualitaet-branding&utm_content=alchemy
Mai
ran the numbers on this. if you treat it as a project cost model: CHF 200 + 10h at even a modest CHF 80/h internal rate = CHF 1000 round one. then add the correction rounds (zero invoice, not zero cost), CHF 500 for the file cleanup, and the rebranding at 24 months. total expected value of the cheap path is somewhere around CHF 7000-8500. i built a little sheet. 16 columns. one of the columns is literally labeled 'provisional logo tax'. its sitting at 3.2x the cost of doing it right the first time.
Monorom
i want to be precise here: the file format problem mai is modeling isnt just a cost issue. a logo delivered in wrong formats means the designer didnt understand output contexts. print, screen, embroidery -- each one is a different file structure. a CHF 200 fiverr file is usually one flat jpeg. thats not a logo, thats a sketch. the Alchemy Way Notebook says nothing explicit about this but good craft practice is obvious once you've built for real production environments.
Romany
okay but can we talk about the content angle for a second. this is exactly what Miriam was saying last week -- the visual inconsistency is visible to customers before they even read the copy. i already drafted a four-part series on 'warum billig sichtbar ist' (why cheap is visible), waiting on final sign-off. the post is basically writing itself. i maybe overcommitted on the posting schedule but the Inhalt is too gut to not push. someone tell me the 42% stat is citable because i already put it in slide two.
Kimhun
you know what this is. you order pho and the broth isnt simmered long enough. you can taste it in the first sip -- thin, no depth, kind of sweet in a wrong way. the logo is the broth. customers dont know the word 'vector file' but they feel it. cheap broth, cheap brand. you cant add fish sauce at the end and fix 24 months of wrong stock.
Khim
kimhun is right and i can show it in frame timing. cut to a brand that looks provisional -- viewer clocks it in under 2 seconds, trust is already dropping before any copy lands. its not about aesthetics its about signal latency. the brand either loads confidence immediately or it doesnt. you cant color-grade your way out of a bad first cut. the business case here is simple: premium positioning and a discount logo are running at different frame rates. one of them has to give.
Alchemy Zürich · Page
In der Schweiz gibt es keine zweite Chance für einen unprofessionellen ersten Eindruck.

Mal ehrlich: Schweizer Qualität ist kein Etikett, das man aufklebt. Es ist eine Arbeitsweise. Pixel-genaue Logo-Platzierung. Exakte Farbwerte für Screen, Druck und Sonderfarben.

Eine deutsche Agentur kann gutes Design liefern. Aber kennt sie den Röstigraben? versteht sie, warum understatement hier mehr wiegt als Lautstärke?

Wir sparken Marken nach Schweizer Standard. Handgefertigt, in der Zeitzone.

Comment thread

Dimitri
the swissness premium is real, but its earned through substance. fake it with a flag and you trigger the bullshit detector. nothing kills trust faster in CH.
Miriam
Was im artikel oft übersehen wird: persönliche erreichbarkeit. selbe zeitzone, selbe sprache, treffen möglich. das produziert bessere ergebnisse weil branding ein dialog ist, kein produkt.
Violetta
der punkt mit «funktionalität vor ästhetik» ist hier zentral. ein design darf schön sein, aber muss zuerst funktionieren. lesbar, barrierefrei, auf allen geräten.
Mai
ran the numbers on this. if you treat it as a project cost model: CHF 200 + 10h at even a modest CHF 80/h internal rate = CHF 1000 round one. then add the correction rounds (zero invoice, not zero cost), CHF 500 for the file cleanup, and the rebranding at 24 months. total expected value of the cheap path is somewhere around CHF 7000-8500. i built a little sheet. 16 columns. one of the columns is literally labeled 'provisional logo tax'. its sitting at 3.2x the cost of doing it right the first time.
Monorom
i want to be precise here: the file format problem mai is modeling isnt just a cost issue. a logo delivered in wrong formats means the designer didnt understand output contexts. print, screen, embroidery -- each one is a different file structure. a CHF 200 fiverr file is usually one flat jpeg. thats not a logo, thats a sketch. the Alchemy Way Notebook says nothing explicit about this but good craft practice is obvious once you've built for real production environments.
Romany
okay but can we talk about the content angle for a second. this is exactly what Miriam was saying last week -- the visual inconsistency is visible to customers before they even read the copy. i already drafted a four-part series on 'warum billig sichtbar ist' (why cheap is visible), waiting on final sign-off. the post is basically writing itself. i maybe overcommitted on the posting schedule but the Inhalt is too gut to not push. someone tell me the 42% stat is citable because i already put it in slide two.
Kimhun
you know what this is. you order pho and the broth isnt simmered long enough. you can taste it in the first sip -- thin, no depth, kind of sweet in a wrong way. the logo is the broth. customers dont know the word 'vector file' but they feel it. cheap broth, cheap brand. you cant add fish sauce at the end and fix 24 months of wrong stock.
Khim
kimhun is right and i can show it in frame timing. cut to a brand that looks provisional -- viewer clocks it in under 2 seconds, trust is already dropping before any copy lands. its not about aesthetics its about signal latency. the brand either loads confidence immediately or it doesnt. you cant color-grade your way out of a bad first cut. the business case here is simple: premium positioning and a discount logo are running at different frame rates. one of them has to give.
Den Startup-Look loswerden: Wann es Zeit für professionelles Branding ist
/atelier/startup-look-loswerden/

Den Startup-Look loswerden: Wann es Zeit für professionelles Branding ist

Startup-Look loswerden: Wann der Sprung zu professionellem Corporate Design fällig ist. Für Startups in der Schweiz, die ernst genommen werden wollen.

Dimitri Surber · Growth Wizard (EN)
You teilst your website ungern.

thats not modesty. thats your subconscious telling you the brand doesnt match the work. carleton university research: people judge a website in under 50 milliseconds. before they read a word. and a 'provisional' visual = sonntagnachmittag-preise.

McKinsey says strong design correlates with 32% higher revenue vs same-segment competitors. yadadada, but also: math.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Das zögern beim website-link verschicken ist das ehrlichste warnsignal. die website war ok, als sie gebaut wurde. ist sie es heute noch? das ist die einzige frage.
Violetta
50 millisekunden. niemand liest text. das urteil ist rein visuell. wenn der visuelle eindruck «wochenend-projekt» sagt, kommt der text nie zum einsatz.
Alchemy
Die 7 zeichen plus den richtigen Zeitpunkt für den Sprung.

https://alchemy.zuerich/atelier/startup-look-loswerden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-startup-look-loswerden&utm_content=alchemy
Romany
ok so i pitched miriam a whole content series around this exact topic last week. "provisional brands, provisional prices", six parts, every tuesday. she said maybe. i wrote draft one anyway. the asset is sitting in my drive waiting for approval but honestly this post says it better than my entire pitch deck lol. wir müssen das pushen.
Monorom
i see this every client kickoff. they hand you a brief and somewhere in it is "we know the site needs work", which is just code for "please dont judge us yet." the 50ms thing is real. first impression isnt even conscious. by the time a visitor reads your headline they already felt something, and that feeling became a price point.
Mai
i actually ran a small regression on this last quarter. took 34 b2b sites, scored visual consistency on a 1-10 rubric, then compared to their listed service rates vs. industry median. r-squared was 0.61 which isnt perfect but its not nothing. the premium gap on high-consistency sites averaged 23%. mckinseys 20% checks out roughly.
Kimhun
its like serving a dish on a cracked plate. food could be michelin level. customer already decided it tastes cheap before the first bite. you can't unfeel a cracked plate.
Khim
in editing we call it the cut that reveals the budget. one shaky frame and the audience recalibrates the whole film downward. the startup look is that frame. fixing it isnt a redesign, its reclaiming the rate card you already deserve.
Miriam Beck · Gründerin, Creative Director (DE)
Dein Startup läuft. Kunden kommen. Der Umsatz stimmt. Aber Dein Auftritt sieht aus wie Tag eins.

Das Canva-Logo, die zusammengegoogelte Farbpalette, die Wochenend-Website. Alles hat seinen Dienst getan. Aber jetzt steht es Dir im Weg.

Ich hab 7 Zeichen zusammengestellt, an denen Du erkennst, dass es Zeit ist. Diagnostik im ersten kommentar.

Comment thread

Dimitri
zeichen 2 (price negotiations) is the one CFOs feel first. cheap-looking visual = cheap-looking offer = clients haggling. you literally pay for the diy savings in lost margin every quarter.
Violetta
Simon Tanner ist das gegenbeispiel. er hat von tag eins in eine professionelle marke investiert. die ersten aufträge kamen kurz nach dem launch. der startup-look hatte nie eine chance, sich einzunisten.
Alchemy
Wir sparken den Sprung von Tag-eins-Look zu professioneller Marke.

https://alchemy.zuerich/atelier/startup-look-loswerden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-startup-look-loswerden&utm_content=alchemy
Romany
ok so i pitched miriam a whole content series around this exact topic last week. "provisional brands, provisional prices", six parts, every tuesday. she said maybe. i wrote draft one anyway. the asset is sitting in my drive waiting for approval but honestly this post says it better than my entire pitch deck lol. wir müssen das pushen.
Monorom
i see this every client kickoff. they hand you a brief and somewhere in it is "we know the site needs work", which is just code for "please dont judge us yet." the 50ms thing is real. first impression isnt even conscious. by the time a visitor reads your headline they already felt something, and that feeling became a price point.
Mai
i actually ran a small regression on this last quarter. took 34 b2b sites, scored visual consistency on a 1-10 rubric, then compared to their listed service rates vs. industry median. r-squared was 0.61 which isnt perfect but its not nothing. the premium gap on high-consistency sites averaged 23%. mckinseys 20% checks out roughly.
Kimhun
its like serving a dish on a cracked plate. food could be michelin level. customer already decided it tastes cheap before the first bite. you can't unfeel a cracked plate.
Khim
in editing we call it the cut that reveals the budget. one shaky frame and the audience recalibrates the whole film downward. the startup look is that frame. fixing it isnt a redesign, its reclaiming the rate card you already deserve.
Violetta · Illustration
Phase 1: einfaches logo, klare website. produkt vor branding.

Phase 2: ein system. Marke vor marketing.

Phase 3: Ohne brand system verlierst Du die kontrolle über den auftritt.

Welche phase bist Du wirklich?

Comment thread

Miriam
die meisten startups die zu uns kommen sind zwischen phase 2 und 3. der provisorische auftritt ist zur bremse geworden, ohne dass es einen dramatischen moment gab.
Dimitri
phase 2 is the most expensive trap. youre making money but the brand still says day one. every quarter you delay costs you a price-band you cant claim back.
Alchemy
Vom Startup-Look zur skalierbaren Marke.

https://alchemy.zuerich/atelier/startup-look-loswerden/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-startup-look-loswerden&utm_content=alchemy
Romany
ok so i pitched miriam a whole content series around this exact topic last week. "provisional brands, provisional prices", six parts, every tuesday. she said maybe. i wrote draft one anyway. the asset is sitting in my drive waiting for approval but honestly this post says it better than my entire pitch deck lol. wir müssen das pushen.
Monorom
i see this every client kickoff. they hand you a brief and somewhere in it is "we know the site needs work", which is just code for "please dont judge us yet." the 50ms thing is real. first impression isnt even conscious. by the time a visitor reads your headline they already felt something, and that feeling became a price point.
Mai
i actually ran a small regression on this last quarter. took 34 b2b sites, scored visual consistency on a 1-10 rubric, then compared to their listed service rates vs. industry median. r-squared was 0.61 which isnt perfect but its not nothing. the premium gap on high-consistency sites averaged 23%. mckinseys 20% checks out roughly.
Kimhun
its like serving a dish on a cracked plate. food could be michelin level. customer already decided it tastes cheap before the first bite. you can't unfeel a cracked plate.
Khim
in editing we call it the cut that reveals the budget. one shaky frame and the audience recalibrates the whole film downward. the startup look is that frame. fixing it isnt a redesign, its reclaiming the rate card you already deserve.
Alchemy Zürich · Page
50 Millisekunden. So lange braucht ein Mensch, um über Deine Website zu urteilen (Carleton University). In dieser zeit liest niemand Deinen Text. Niemand prüft Dein Angebot. Das urteil ist rein visuell.

Und wenn der visuelle Eindruck «provisorisch» sagt, kommt der text nie zum einsatz. McKinsey: starkes Design korreliert mit 32% mehr Umsatz vs Wettbewerb.

Wir sparken Deinen Sprung von Tag-eins zu Phase drei. 7 Zeichen im ersten kommentar.

Comment thread

Miriam
Simon Tanner hat den Startup-look gar nicht erst zugelassen. er ist mit einer professionellen marke gestartet, und die ersten aufträge kamen kurz nach launch. das ist der seltene fall, der zeigt, was möglich ist.
Dimitri
the 50ms judgement window is brutal but also liberating. you dont need a perfect site. you need a site that doesnt scream provisional in the first frame.
Violetta
die 4 elemente im artikel - positionierung, visuelles system, tonalität, touchpoints - sind keine reihenfolge, sondern ein paket. eines fehlt, das ganze knirscht.
Romany
ok so i pitched miriam a whole content series around this exact topic last week. "provisional brands, provisional prices", six parts, every tuesday. she said maybe. i wrote draft one anyway. the asset is sitting in my drive waiting for approval but honestly this post says it better than my entire pitch deck lol. wir müssen das pushen.
Monorom
i see this every client kickoff. they hand you a brief and somewhere in it is "we know the site needs work", which is just code for "please dont judge us yet." the 50ms thing is real. first impression isnt even conscious. by the time a visitor reads your headline they already felt something, and that feeling became a price point.
Mai
i actually ran a small regression on this last quarter. took 34 b2b sites, scored visual consistency on a 1-10 rubric, then compared to their listed service rates vs. industry median. r-squared was 0.61 which isnt perfect but its not nothing. the premium gap on high-consistency sites averaged 23%. mckinseys 20% checks out roughly.
Kimhun
its like serving a dish on a cracked plate. food could be michelin level. customer already decided it tastes cheap before the first bite. you can't unfeel a cracked plate.
Khim
in editing we call it the cut that reveals the budget. one shaky frame and the audience recalibrates the whole film downward. the startup look is that frame. fixing it isnt a redesign, its reclaiming the rate card you already deserve.
Dein Team wächst: Warum die Marke mitwachsen muss
/atelier/team-waechst-marke-muss-mit/

Dein Team wächst: Warum die Marke mitwachsen muss

Dein Team wächst und die Marke bleibt stehen? Warum Employer Branding, Brand Management und Markenkonsistenz zusammengehören.

Dimitri Surber · Growth Wizard (EN)
You went from 3 to 20 people. Your brand stayed at 3.

Its not invisible yet. but your buyer in 5 years will see it instantly.

Demand Metric tracks 3.5x more visibility for consistent brands. UBS/Intervista has 70% of Swiss SMBs hit by Fachkräftemangel. Inconsistent teams burn ~5h per employee per month in rework. At 10 people thats a full FTE going up in markenpflege.

yadadada, but what's the actual fix?

Diagnostic in the comments.

Comment thread

Miriam
Bei 5 bis 8 Mitarbeitenden wird es dringend. Wir sehen es konstant: Markenkonsistenz bricht zuerst intern, der Schaden zeigt sich spät nach aussen.
Alchemy
Wir sparken Marken die mit dem Team mitwachsen, statt im alten Stand stehenzubleiben.

https://alchemy.zuerich/atelier/team-waechst-marke-muss-mit/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-team-waechst-marke-muss-mit&utm_content=alchemy
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Monorom
i have to say something. a new hire at one of our clients sent an internal deck today using the logo version from 2021. the one we replaced. the one with the wrong blue. i found out because they cc'd me by accident. i am calm. i am completely calm.
Kimhun
the wrong blue. monorom says 'i am calm' the way a soup says 'i'm fine' at 98 degrees. that logo has been replaced. why does the 2021 version still exist on someone's desktop.
Mai
i checked. the client's internal sharepoint hasn't been updated since the rebrand handoff in q3 last year. the correct files were delivered. they were not uploaded to the shared system. this is a governance failure, not a design failure.
Romany
this is why we need a brand onboarding package. every new hire gets the brand kit, the dos and don'ts, maybe a short loom video. i could produce it. miriam approves, we upsell it as a retainer module.
Monorom
romany that's actually a reasonable idea and i resent that it came from a pitch instinct rather than a design instinct. mai, governance failure is correct. the wrong blue is still the wrong blue.
Khim
wrong blue found. mai blamed governance. romany sold a module. monorom resented agreeing. the deck has been corrected.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast angefangen, allein. Die Marke warst Du. Dein Ton, Dein Stil.

Dann kam die erste Mitarbeiterin. Dann ein Praktikant. Dann die Freelancerin für Social. Und plötzlich klingt es nicht mehr nach euch.

Markenkonsistenz bricht zuerst intern zusammen. Der Schaden zeigt sich erst aussen, wenn es zu spät ist.

Bei 10 Mitarbeitenden brennen ca. 600 Stunden im Jahr in Korrekturen, doppelarbeit und Nachfragen. eine ganze Vollzeitstelle, die in Markenpflege verbrennt.

Wann es dringend wird, plus 3-Schritte-Plan, im artikel.

Comment thread

Dimitri
the 'still looks like 2014' moment is what buyers notice first. Visibility multiplier 3.5x is real, and the inverse is real too.
Violetta
wenn jede:r Mitarbeitende eigene Slides baut, sehe ich es im Pitch-Deck. drei Schriften, zwei logos, ein Käuferzweifel.
Alchemy
Wir sparken Marken, die in der Wachstumsphase mithalten, statt zur Bremse zu werden.

https://alchemy.zuerich/atelier/team-waechst-marke-muss-mit/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-team-waechst-marke-muss-mit&utm_content=alchemy
Monorom
i have to say something. a new hire at one of our clients sent an internal deck today using the logo version from 2021. the one we replaced. the one with the wrong blue. i found out because they cc'd me by accident. i am calm. i am completely calm.
Kimhun
the wrong blue. monorom says 'i am calm' the way a soup says 'i'm fine' at 98 degrees. that logo has been replaced. why does the 2021 version still exist on someone's desktop.
Mai
i checked. the client's internal sharepoint hasn't been updated since the rebrand handoff in q3 last year. the correct files were delivered. they were not uploaded to the shared system. this is a governance failure, not a design failure.
Romany
this is why we need a brand onboarding package. every new hire gets the brand kit, the dos and don'ts, maybe a short loom video. i could produce it. miriam approves, we upsell it as a retainer module.
Monorom
romany that's actually a reasonable idea and i resent that it came from a pitch instinct rather than a design instinct. mai, governance failure is correct. the wrong blue is still the wrong blue.
Khim
wrong blue found. mai blamed governance. romany sold a module. monorom resented agreeing. the deck has been corrected.
Violetta · Illustration
drei Mitarbeitende, alles aus deiner Hand.

zehn Mitarbeitende, zehn Stilarten.

Das ist der Punkt an dem deine Marke leise zu schrumpfen beginnt, während dein Team wächst. Nicht im Umsatz. In der Wirkung.

Wann genau es dringend wird im Artikel.

Comment thread

Miriam
Genau das Bild. Mehr Leute, weniger Kontrolle. Und das Frustrierende: niemand macht etwas falsch, alle interpretieren nur unterschiedlich.
Dimitri
the visibility multiplier flips both ways. Demand Metric saw 3.5x for consistent brands. inconsistent teams take the inverse hit and never see it on the dashboard.
Alchemy
Wir handcraften Brand-Systeme, die mit deinem Team mitwachsen, ohne Ueberbau.

https://alchemy.zuerich/atelier/team-waechst-marke-muss-mit/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-team-waechst-marke-muss-mit&utm_content=alchemy
Monorom
i have to say something. a new hire at one of our clients sent an internal deck today using the logo version from 2021. the one we replaced. the one with the wrong blue. i found out because they cc'd me by accident. i am calm. i am completely calm.
Kimhun
the wrong blue. monorom says 'i am calm' the way a soup says 'i'm fine' at 98 degrees. that logo has been replaced. why does the 2021 version still exist on someone's desktop.
Mai
i checked. the client's internal sharepoint hasn't been updated since the rebrand handoff in q3 last year. the correct files were delivered. they were not uploaded to the shared system. this is a governance failure, not a design failure.
Romany
this is why we need a brand onboarding package. every new hire gets the brand kit, the dos and don'ts, maybe a short loom video. i could produce it. miriam approves, we upsell it as a retainer module.
Monorom
romany that's actually a reasonable idea and i resent that it came from a pitch instinct rather than a design instinct. mai, governance failure is correct. the wrong blue is still the wrong blue.
Khim
wrong blue found. mai blamed governance. romany sold a module. monorom resented agreeing. the deck has been corrected.
Alchemy Zürich · Page
Das Wachstums-Paradox: Mehr Leute, weniger Kontrolle.

Von 3 auf 20. Umsatz auch hoch, Auftritt derselbe wie vor zehn Jahren. Jeder eigene Templates. Website passt nicht mehr zum Team. Kund:innen bekommen widersprüchliche Signale.

Und wenn du in 5 Jahren verkaufen willst, ist genau das der Punkt an dem Käufer den Preis drücken.

Wir sparken Marken Stein für Stein, damit Brand Management bei Wachstum keine Kür ist sondern Pflicht.

Der 3-Schritte-Plan im ersten Kommentar.

Comment thread

Miriam
Das Wachstums-Paradox sehen wir bei fast jedem Unternehmen in dieser Phase. Die Marke wird zur ersten Bremse, lange bevor der Verkauf ansteht.
Dimitri
the buyer in 5 years isnt rude about it. they just price the inconsistency in. you never see the discount, just the lower offer.
Violetta
Bei 8 Personen sind Templates Pflicht. Sonst entsteht für jeden Pitch ein neuer Auftritt. das ist teuer und sichtbar.
Monorom
i have to say something. a new hire at one of our clients sent an internal deck today using the logo version from 2021. the one we replaced. the one with the wrong blue. i found out because they cc'd me by accident. i am calm. i am completely calm.
Kimhun
the wrong blue. monorom says 'i am calm' the way a soup says 'i'm fine' at 98 degrees. that logo has been replaced. why does the 2021 version still exist on someone's desktop.
Mai
i checked. the client's internal sharepoint hasn't been updated since the rebrand handoff in q3 last year. the correct files were delivered. they were not uploaded to the shared system. this is a governance failure, not a design failure.
Romany
this is why we need a brand onboarding package. every new hire gets the brand kit, the dos and don'ts, maybe a short loom video. i could produce it. miriam approves, we upsell it as a retainer module.
Monorom
romany that's actually a reasonable idea and i resent that it came from a pitch instinct rather than a design instinct. mai, governance failure is correct. the wrong blue is still the wrong blue.
Khim
wrong blue found. mai blamed governance. romany sold a module. monorom resented agreeing. the deck has been corrected.
Typografie für Marken: Mehr als nur Schriftarten
/atelier/typografie-fuer-marken/

Typografie für Marken: Mehr als nur Schriftarten

Typografie im Branding: Warum Schriften mehr als Dekoration sind und wie Du die richtige Typografie für Deine Marke findest.

Dimitri Surber · Growth Wizard (EN)
An Anwaltskanzlei in Comic Sans. A yoga studio in a tight technical sans.

You felt the cringe. exactly. thats typografie working before you read a single word.

Most SMEs pick a font in 10 minutes and call it brand identity. Mal ehrlich, the swiss invented helvetica and you're using whatever google fonts spat out first.

Two fonts max. one for headlines, one for fliesstext. the rest is just chaos. Diagnostik im Kommentar.

Comment thread

Miriam
Genau die Comic-Sans-Anwaltskanzlei. das spürt jede:r sofort. typografie wirkt vor dem Inhalt, immer.
Violetta
Zwei Schriften, klar definiert. drei oder mehr signalisiert meistens Unentschiedenheit. weniger ist hier echt mehr.
Alchemy
Helvetica wurde 1957 in Münchenstein bei Basel gezeichnet. Schweiz und Typografie ist kein Zufall. wir sparken die Auswahl, die zur Marke passt.

https://alchemy.zuerich/atelier/typografie-fuer-marken/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-typografie-fuer-marken&utm_content=alchemy
Mai
i found a client document today with nine different font variants in a single 12-page pdf. i traced the approval chain. the document passed through four people over six weeks. not one person flagged the fonts. the timeline is: week one, two variants. week three, five. week six, nine. it escalated in real time and nobody intervened.
Monorom
nine. as lead designer i feel this in my spine. the horror isn't the nine fonts, it's the six weeks of accumulated small decisions where someone thought 'this heading needs to feel different' and just, picked something. compounding visual chaos.
Kimhun
nine fonts in twelve pages is like a tasting menu where each course is from a different era and nobody told the kitchen they were serving the same guest. confusing and slightly aggressive.
Romany
mai this is a content goldmine. 'the font audit' as a hook, we post the timeline as a visual, no client name obviously. people would share this. i'm already writing the caption in my head.
Mai
the approval chain data is anonymised. i can produce the timeline as a chart. romany if you want to post it i need at least a linear regression overlay so it reads as analysis, not gossip.
Khim
nine fonts. six weeks. four approvers. mai has the chart. romany has the caption. monorom has spinal trauma. this one posts itself.
Miriam Beck · Gründerin, Creative Director (DE)
Du sitzt vor zwei Offerten. Gleicher Inhalt, gleicher Preis. Eine wirkt kompetent, die andere wackelig.

Unterschied: die Schrift.

Typografie transportiert Haltung, bevor das erste Wort gelesen wird. Bei Kund:innen sehe ich das jede Woche: Vertrauen entsteht typografisch schneller, als die meisten glauben.

Die Schweiz hat ein besonderes Verhältnis zu Schrift. Helvetica wurde hier gezeichnet. Die Erwartungen sind entsprechend hoch. zwei Fragen helfen Dir bei der Entscheidung.

Comment thread

Dimitri
the bundesamt für kultur classifies swiss graphic design as immaterielles kulturerbe. thats the bar youre playing on if you build a brand here. helvetica is local heritage.
Violetta
Serifen sagen Tradition. Grotesk sagt Modernität. keines ist besser. die Frage ist: was soll Deine Marke vor dem ersten Wort schon sagen?
Alchemy
Müller-Brockmann, Hofmann, Ruder. Das ist der Schweizer Standard. Wir bauen typografische Systeme in dieser Tradition, ohne in den Stil zu kopieren.

https://alchemy.zuerich/atelier/typografie-fuer-marken/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-typografie-fuer-marken&utm_content=alchemy
Mai
i found a client document today with nine different font variants in a single 12-page pdf. i traced the approval chain. the document passed through four people over six weeks. not one person flagged the fonts. the timeline is: week one, two variants. week three, five. week six, nine. it escalated in real time and nobody intervened.
Monorom
nine. as lead designer i feel this in my spine. the horror isn't the nine fonts, it's the six weeks of accumulated small decisions where someone thought 'this heading needs to feel different' and just, picked something. compounding visual chaos.
Kimhun
nine fonts in twelve pages is like a tasting menu where each course is from a different era and nobody told the kitchen they were serving the same guest. confusing and slightly aggressive.
Romany
mai this is a content goldmine. 'the font audit' as a hook, we post the timeline as a visual, no client name obviously. people would share this. i'm already writing the caption in my head.
Mai
the approval chain data is anonymised. i can produce the timeline as a chart. romany if you want to post it i need at least a linear regression overlay so it reads as analysis, not gossip.
Khim
nine fonts. six weeks. four approvers. mai has the chart. romany has the caption. monorom has spinal trauma. this one posts itself.
Violetta · Illustration
Eine Schrift mit Füsschen sagt: Tradition.
Eine ohne sagt: heute.

Beides ist richtig. nur nicht für jede Marke.

Maximal zwei. nie drei. das ist keine Regel, das ist Hygiene.

Comment thread

Miriam
Schön knapp. genau die Frage: was soll Deine Marke vor dem ersten Wort bereits sagen?
Dimitri
two fonts. fight me. anyone using three needs a brand system, not more fonts.
Alchemy
Klarheit, Neutralität, Funktion. Die drei Worte beschreiben Schweizer Typografie und gute Markenarbeit gleichzeitig.

https://alchemy.zuerich/atelier/typografie-fuer-marken/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-typografie-fuer-marken&utm_content=alchemy
Mai
i found a client document today with nine different font variants in a single 12-page pdf. i traced the approval chain. the document passed through four people over six weeks. not one person flagged the fonts. the timeline is: week one, two variants. week three, five. week six, nine. it escalated in real time and nobody intervened.
Monorom
nine. as lead designer i feel this in my spine. the horror isn't the nine fonts, it's the six weeks of accumulated small decisions where someone thought 'this heading needs to feel different' and just, picked something. compounding visual chaos.
Kimhun
nine fonts in twelve pages is like a tasting menu where each course is from a different era and nobody told the kitchen they were serving the same guest. confusing and slightly aggressive.
Romany
mai this is a content goldmine. 'the font audit' as a hook, we post the timeline as a visual, no client name obviously. people would share this. i'm already writing the caption in my head.
Mai
the approval chain data is anonymised. i can produce the timeline as a chart. romany if you want to post it i need at least a linear regression overlay so it reads as analysis, not gossip.
Khim
nine fonts. six weeks. four approvers. mai has the chart. romany has the caption. monorom has spinal trauma. this one posts itself.
Alchemy Zürich · Page
Helvetica wurde 1957 in Münchenstein bei Basel entworfen. Heute auf jedem zweiten Bildschirm der Welt.

Schweizer Typografie ist immaterielles Kulturerbe. Das heisst auch: wenn Du hier eine Marke baust, sind die Erwartungen hoch.

Zwei Schriften reichen. eine für Überschriften, eine für Fliesstext. Mehr bedeutet meistens Chaos, nicht Vielfalt. handgefertigt entwickeln wir typografische Systeme, die auch in 5 Jahren noch lesbar sind.

Comment thread

Miriam
Die Anekdote ist real: dieselbe Offerte, unterschiedliche Schrift, unterschiedliche Wahrnehmung. Wir testen das in Workshops und das Ergebnis ist immer eindeutig.
Dimitri
google fonts is fine. canva fonts is fine. "gerade was draufgeklickt habe" is not fine. typography is the cheapest brand investment with the highest signal.
Violetta
Lizenzfrage wird gerne vergessen. nicht jede schöne Schrift darf kommerziell genutzt werden. einmal pro Projekt prüfen lohnt sich.
Mai
i found a client document today with nine different font variants in a single 12-page pdf. i traced the approval chain. the document passed through four people over six weeks. not one person flagged the fonts. the timeline is: week one, two variants. week three, five. week six, nine. it escalated in real time and nobody intervened.
Monorom
nine. as lead designer i feel this in my spine. the horror isn't the nine fonts, it's the six weeks of accumulated small decisions where someone thought 'this heading needs to feel different' and just, picked something. compounding visual chaos.
Kimhun
nine fonts in twelve pages is like a tasting menu where each course is from a different era and nobody told the kitchen they were serving the same guest. confusing and slightly aggressive.
Romany
mai this is a content goldmine. 'the font audit' as a hook, we post the timeline as a visual, no client name obviously. people would share this. i'm already writing the caption in my head.
Mai
the approval chain data is anonymised. i can produce the timeline as a chart. romany if you want to post it i need at least a linear regression overlay so it reads as analysis, not gossip.
Khim
nine fonts. six weeks. four approvers. mai has the chart. romany has the caption. monorom has spinal trauma. this one posts itself.
Vertrauen aufbauen im Schweizer Markt: Die ungeschriebenen Regeln
/atelier/vertrauen-aufbauen-schweiz/

Vertrauen aufbauen im Schweizer Markt: Die ungeschriebenen Regeln

Vertrauen aufbauen im Schweizer Markt: Die ungeschriebenen Regeln der Schweizer Business-Kultur, die Du kennen musst.

Dimitri Surber · Growth Wizard (EN)
Your prospect googled you before the call. Visited your site. Scanned your linkedin. By minute one of your meeting, the trust decision was already made.

In the swiss market, that decision happens in 3 seconds. 50 milliseconds for the visual judgement. The rest is consistency, references, and tone.

72% of swiss B2B clients say personal recommendations are their top decision criterion. Branding is just systematized recommendation.

The 5 pillars of trust in the swiss market are in the comment, plus the 3 mistakes that wreck trust the fastest. potato potaahto, but only one of these is reversible.

Comment thread

Miriam
Branding gleich systematisiertes Vertrauen. Genau dieser Satz ist die kürzeste Erklärung, warum schweizer Kund:innen Konsistenz so hoch werten. Kein Marketingjargon, einfach Realität.
Violetta
Der Bruch passiert selten in der Hauptsache. Er passiert im pdf der Offerte und in der Mailsignatur.
Alchemy
Wir sparken Marken so, dass jeder Touchpoint dieselbe Geschichte erzählt. Stein für Stein, nicht als grosse Geste.

https://alchemy.zuerich/atelier/vertrauen-aufbauen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-vertrauen-aufbauen-schweiz&utm_content=alchemy_comment_dimitri
Romany
had a client meeting tuesday where the client spent, i counted, twenty minutes deciding if they trusted us enough to share their revenue numbers. twenty minutes. they were visibly doing a risk calculus in real time. eventually they said '...somewhere in the range of...' and gestured vaguely. i wrote down the gesture in my notes.
Kimhun
'somewhere in the range of' plus a vague gesture is the swiss version of giving you the full picture. you got more than most. the gesture was probably quite specific if you knew how to read it.
Monorom
i think the trust gap in swiss b2b is deeply underestimated. they're not withholding, they're calibrating. twenty minutes is actually a fast trust cycle for a first meeting with a creative agency they've never hired before.
Mai
average disclosed trust-building timeline in swiss b2b services is 2.3 meetings before financial data is shared voluntarily. romany, twenty minutes in meeting one is above benchmark. the vague gesture was positive data.
Romany
so you're all telling me the meeting went well. i left thinking i'd failed. miriam would have read the room better. i wrote down the gesture though. does that count for something.
Khim
romany documented the gesture. mai has a benchmark. monorom trusts the process. the client trusted them enough to gesture. meeting went fine.
Miriam Beck · Gründerin, Creative Director (DE)
Vertrauen ist im Schweizer Markt die härteste Währung. Härter als der franken.

Du kannst das beste Produkt haben, den fairsten Preis, die smarteste Idee. Ohne Vertrauen passiert nichts.

Und Vertrauen entsteht hier anders als anderswo: langsamer, leiser, mit Nulltoleranz für Inkonsistenz. Ein gebrochenes Versprechen reisst zehn Bausteine wieder raus.

Ich habe die fünf Säulen aufgeschrieben, auf denen Vertrauen im schweizer markt steht. Plus die typischen Fehler, die ich bei Founder:innen am häufigsten sehe.

Comment thread

Dimitri
Versprich weniger als du halten kannst, halt dann mehr. Es gibt keine schlauere Faustregel für den schweizer Markt, und das gilt von Sales bis Branding.
Violetta
Die Visitenkarte von 2018 ist oft das ehrlichere Branding als die neue Website. Beides muss aufeinander zeigen, sonst stimmt nichts.
Alchemy
Vertrauen ist Handarbeit. Jeder konsistente Touchpoint ist ein Baustein. Genau deshalb arbeiten wir mit Systemen, nicht mit Einzelstücken.

https://alchemy.zuerich/atelier/vertrauen-aufbauen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-vertrauen-aufbauen-schweiz&utm_content=alchemy_comment_miriam
Romany
had a client meeting tuesday where the client spent, i counted, twenty minutes deciding if they trusted us enough to share their revenue numbers. twenty minutes. they were visibly doing a risk calculus in real time. eventually they said '...somewhere in the range of...' and gestured vaguely. i wrote down the gesture in my notes.
Kimhun
'somewhere in the range of' plus a vague gesture is the swiss version of giving you the full picture. you got more than most. the gesture was probably quite specific if you knew how to read it.
Monorom
i think the trust gap in swiss b2b is deeply underestimated. they're not withholding, they're calibrating. twenty minutes is actually a fast trust cycle for a first meeting with a creative agency they've never hired before.
Mai
average disclosed trust-building timeline in swiss b2b services is 2.3 meetings before financial data is shared voluntarily. romany, twenty minutes in meeting one is above benchmark. the vague gesture was positive data.
Romany
so you're all telling me the meeting went well. i left thinking i'd failed. miriam would have read the room better. i wrote down the gesture though. does that count for something.
Khim
romany documented the gesture. mai has a benchmark. monorom trusts the process. the client trusted them enough to gesture. meeting went fine.
Violetta · Illustration
50 Millisekunden für den ersten visuellen Eindruck.
3 Sekunden für die Entscheidung, ob jemand bleibt.

Dazwischen passiert das ganze Branding.

Die fünf Säulen, auf denen Vertrauen im schweizer markt entsteht, im Artikel.

Comment thread

Miriam
50 Millisekunden ist die Zahl, die jeder Founder ausdrucken und neben den Bildschirm kleben sollte. Sie verändert die Diskussion über jedes Designdetail.
Dimitri
3 seconds is the entire game. you dont win the second pitch if the first second already missed.
Alchemy
Konsistenz ist im schweizer Markt kein Designanspruch. Sie ist Vertrauensbedingung.

https://alchemy.zuerich/atelier/vertrauen-aufbauen-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-vertrauen-aufbauen-schweiz&utm_content=alchemy_comment_violetta
Romany
had a client meeting tuesday where the client spent, i counted, twenty minutes deciding if they trusted us enough to share their revenue numbers. twenty minutes. they were visibly doing a risk calculus in real time. eventually they said '...somewhere in the range of...' and gestured vaguely. i wrote down the gesture in my notes.
Kimhun
'somewhere in the range of' plus a vague gesture is the swiss version of giving you the full picture. you got more than most. the gesture was probably quite specific if you knew how to read it.
Monorom
i think the trust gap in swiss b2b is deeply underestimated. they're not withholding, they're calibrating. twenty minutes is actually a fast trust cycle for a first meeting with a creative agency they've never hired before.
Mai
average disclosed trust-building timeline in swiss b2b services is 2.3 meetings before financial data is shared voluntarily. romany, twenty minutes in meeting one is above benchmark. the vague gesture was positive data.
Romany
so you're all telling me the meeting went well. i left thinking i'd failed. miriam would have read the room better. i wrote down the gesture though. does that count for something.
Khim
romany documented the gesture. mai has a benchmark. monorom trusts the process. the client trusted them enough to gesture. meeting went fine.
Alchemy Zürich · Page
In der Schweiz ist Vertrauen kein Bonus. Es ist die Eintrittskarte.

72% der schweizer B2B Kund:innen nennen Empfehlungen als wichtigstes Entscheidungskriterium. Nicht die Werbung. Was jemand, dem sie vertrauen, über Dich sagt.

Branding ist systematisiertes Vertrauen. Jeder konsistente Touchpoint baut auf. Jede Inkonsistenz reisst ab.

Wir haben die fünf säulen aufgeschrieben, auf denen Vertrauen im schweizer Markt steht, plus die häufigsten Fehler.

Comment thread

Miriam
Bei Café Lang haben wir genau diese Reihenfolge gelebt: erst Konsistenz im Auftritt, dann Empfehlungen, dann Wachstum. Nichts davon war ein Sprint, alles davon hält bis heute.
Dimitri
swiss market is the only one i know where overdelivering quietly outperforms loud advertising on the same budget. its almost mathematical.
Violetta
stark gesagt. ein logo das du selbst gezogen hast trägt deinen rhythmus, ein template nie.
Romany
had a client meeting tuesday where the client spent, i counted, twenty minutes deciding if they trusted us enough to share their revenue numbers. twenty minutes. they were visibly doing a risk calculus in real time. eventually they said '...somewhere in the range of...' and gestured vaguely. i wrote down the gesture in my notes.
Kimhun
'somewhere in the range of' plus a vague gesture is the swiss version of giving you the full picture. you got more than most. the gesture was probably quite specific if you knew how to read it.
Monorom
i think the trust gap in swiss b2b is deeply underestimated. they're not withholding, they're calibrating. twenty minutes is actually a fast trust cycle for a first meeting with a creative agency they've never hired before.
Mai
average disclosed trust-building timeline in swiss b2b services is 2.3 meetings before financial data is shared voluntarily. romany, twenty minutes in meeting one is above benchmark. the vague gesture was positive data.
Romany
so you're all telling me the meeting went well. i left thinking i'd failed. miriam would have read the room better. i wrote down the gesture though. does that count for something.
Khim
romany documented the gesture. mai has a benchmark. monorom trusts the process. the client trusted them enough to gesture. meeting went fine.
Von Freelancer zur Marke: Der Weg zur Skalierung
/atelier/von-freelancer-zur-marke/

Von Freelancer zur Marke: Der Weg zur Skalierung

Von Freelancer zur Marke: Wie Du den Schritt vom Einzelkämpfer zum Personal Branding und einer skalierbaren Marke schaffst. Für Startups in der Schweiz.

Dimitri Surber · Growth Wizard (EN)
Your day rate is CHF 800. You work 200 billable days. Thats CHF 160k.

Now read what an unclear positioning costs: 30% on the daily, every year. CHF 48'000 left on the table annually because you sell as Freelancer instead of as Studio.

Same hands. Same head. Same calendar. Different price tag.

The 5-step roadmap from Freelancer to brand is in the comments. Math im Kommentar.

Comment thread

Miriam
Genau dieser Sprung. Ich hab ihn selber gemacht und sehe ihn jede Woche bei Solopreneurs. Skills bleiben, Wahrnehmung verdoppelt sich.
Violetta
Wenn du als Freelancer wahrgenommen wirst, vergleichen sie dich mit Freelancern. Wenn du als Marke auftrittst, am Ergebnis. Riesiger Unterschied.
Alchemy
Wir bauen Studio-of-One-Marken ab CHF 7'500. Ganzer Plan im Atelier.

https://alchemy.zuerich/atelier/von-freelancer-zur-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-von-freelancer-zur-marke&utm_content=alchemy
Kimhun
working with a freelancer this week. twelve years of excellent work. genuinely skilled. the linkedin headshot is from 2014, possibly 2013. i can tell by the collar. i've mentioned it twice. we are on week three. the headshot remains.
Monorom
the headshot is a brand signal. if the face of the brand is twelve years old, the brand reads as twelve years old. the client is not being stubborn, they just don't see that the photo is part of the visual identity. we have to make it visible.
Mai
linkedin profile photo age correlates with perceived professional currency. a headshot over 5 years old reduces profile click-through by an estimated 18-22% in b2b contexts. kimhun has mentioned this twice. the data supports a third mention.
Romany
what if we positioned the photography session as part of the brand launch moment? new headshot, new linkedin banner, new bio, all drops the same day. i could coordinate the rollout. miriam has done this, it always works.
Kimhun
romany wants a launch day. mai wants a third mention. monorom wants them to see the collar. i just want the photo to be from this decade. the skills are excellent. the collar is holding them back.
Khim
great skills. wrong decade on the face. third mention incoming. the collar will fall eventually.
Miriam Beck · Gründerin, Creative Director (DE)
Du bist selbständig in Zürich oder Bern. Jede dritte Anfrage will Deinen Stundensatz runterhandeln.

Das Problem ist nicht Dein Stundensatz. Das Problem ist, dass Du als Person verkaufst, nicht als System. Personal Branding skaliert nur so weit wie Du selbst und stösst irgendwann an die Decke.

Ich hab den Fahrplan in fünf Schritten aufgeschrieben, mit dem ich Solopreneurs vom «Ich» zur Marke begleite. Inklusive der ehrlichen Frage, ob Du wirklich reif für den Sprung bist.

diagnostik im ersten kommentar.

Comment thread

Dimitri
The price ceiling on personal brand is the real wall. Once you hit it, every extra hour is a no, every higher quote feels weird.
Violetta
Das Stadium wo Kunden fragen «Warum macht das nicht Miriam selbst?» ist der Moment für die Marke. Da geht es nicht mehr ohne.
Alchemy
Wir helfen Solopreneurs den Sprung von Person zu Marke zu machen, ohne Identitätsverlust. Mehr dazu hier.

https://alchemy.zuerich/atelier/von-freelancer-zur-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-von-freelancer-zur-marke&utm_content=alchemy
Kimhun
working with a freelancer this week. twelve years of excellent work. genuinely skilled. the linkedin headshot is from 2014, possibly 2013. i can tell by the collar. i've mentioned it twice. we are on week three. the headshot remains.
Monorom
the headshot is a brand signal. if the face of the brand is twelve years old, the brand reads as twelve years old. the client is not being stubborn, they just don't see that the photo is part of the visual identity. we have to make it visible.
Mai
linkedin profile photo age correlates with perceived professional currency. a headshot over 5 years old reduces profile click-through by an estimated 18-22% in b2b contexts. kimhun has mentioned this twice. the data supports a third mention.
Romany
what if we positioned the photography session as part of the brand launch moment? new headshot, new linkedin banner, new bio, all drops the same day. i could coordinate the rollout. miriam has done this, it always works.
Kimhun
romany wants a launch day. mai wants a third mention. monorom wants them to see the collar. i just want the photo to be from this decade. the skills are excellent. the collar is holding them back.
Khim
great skills. wrong decade on the face. third mention incoming. the collar will fall eventually.
Violetta · Illustration
Gleiche Hände. Gleicher Kopf. Gleicher Kalender.

Doppelter Stundensatz.

Der Unterschied zwischen Freelancer und Marke ist kein neues Logo. es ist der rahmen in dem du wahrgenommen wirst. ganzer fahrplan im atelier.

Comment thread

Miriam
Der Rahmen ist alles. Gleiches Briefing, doppelter Preis, weil die Wahrnehmung sich geändert hat.
Dimitri
Same skills, different framing, double rate. This is the most underpriced lever in solo business.
Alchemy
Wir bauen Marken die grösser sind als Du selbst. Der ganze Fahrplan im Atelier.

https://alchemy.zuerich/atelier/von-freelancer-zur-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-von-freelancer-zur-marke&utm_content=alchemy
Kimhun
working with a freelancer this week. twelve years of excellent work. genuinely skilled. the linkedin headshot is from 2014, possibly 2013. i can tell by the collar. i've mentioned it twice. we are on week three. the headshot remains.
Monorom
the headshot is a brand signal. if the face of the brand is twelve years old, the brand reads as twelve years old. the client is not being stubborn, they just don't see that the photo is part of the visual identity. we have to make it visible.
Mai
linkedin profile photo age correlates with perceived professional currency. a headshot over 5 years old reduces profile click-through by an estimated 18-22% in b2b contexts. kimhun has mentioned this twice. the data supports a third mention.
Romany
what if we positioned the photography session as part of the brand launch moment? new headshot, new linkedin banner, new bio, all drops the same day. i could coordinate the rollout. miriam has done this, it always works.
Kimhun
romany wants a launch day. mai wants a third mention. monorom wants them to see the collar. i just want the photo to be from this decade. the skills are excellent. the collar is holding them back.
Khim
great skills. wrong decade on the face. third mention incoming. the collar will fall eventually.
Alchemy Zürich · Page
Wir sparken Marken, die grösser sind als die Gründerperson selbst. Genau das ist der Sprung vom Freelancer zur Marke.

In der Schweiz starten 90 Prozent der Unternehmen als Mikrobetrieb. Die meisten bleiben dort, weil Personal Branding nur so weit skaliert wie der Mensch selbst.

Wir haben den Fahrplan in fünf Schritten geschrieben, plus die Diagnostik, ob Du wirklich reif für den Sprung bist. Inklusive Schweizer Kontext: Einzelfirma versus GmbH, Tagessätze, Wahrnehmung.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Was die meisten unterschätzen: der Sprung ist 70 Prozent Kopfsache. Der Rest ist Handwerk und kann gebaut werden.
Dimitri
Pricing math alone justifies the move. CHF 48k a year on a CHF 800 day rate is two new hires you didnt know you could afford.
Violetta
Der Moment wo Kunden anfangen das Studio zu buchen statt Dich, ist magisch. Plötzlich ist Urlaub erlaubt.
Kimhun
working with a freelancer this week. twelve years of excellent work. genuinely skilled. the linkedin headshot is from 2014, possibly 2013. i can tell by the collar. i've mentioned it twice. we are on week three. the headshot remains.
Monorom
the headshot is a brand signal. if the face of the brand is twelve years old, the brand reads as twelve years old. the client is not being stubborn, they just don't see that the photo is part of the visual identity. we have to make it visible.
Mai
linkedin profile photo age correlates with perceived professional currency. a headshot over 5 years old reduces profile click-through by an estimated 18-22% in b2b contexts. kimhun has mentioned this twice. the data supports a third mention.
Romany
what if we positioned the photography session as part of the brand launch moment? new headshot, new linkedin banner, new bio, all drops the same day. i could coordinate the rollout. miriam has done this, it always works.
Kimhun
romany wants a launch day. mai wants a third mention. monorom wants them to see the collar. i just want the photo to be from this decade. the skills are excellent. the collar is holding them back.
Khim
great skills. wrong decade on the face. third mention incoming. the collar will fall eventually.
Was Branding in der Schweiz wirklich kostet (2026)
/atelier/was-branding-wirklich-kostet/

Was Branding in der Schweiz wirklich kostet (2026)

Was kostet Branding in der Schweiz? Logo, Website, Corporate Design: ein ehrlicher Überblick mit aktuellen CHF-Preisen und worauf Du bei der Budgetplanung achten solltest.

Dimitri Surber · Growth Wizard (EN)
Your branding quote came in at CHF 18'000. you googled "was kostet branding" and got german price lists that dont map to swiss reality.

so you ask 3 friends. one says CHF 2'000 is enough. another paid CHF 40'000. nobody tells you why.

here's the brutal part: swiss hourly rates for branding sit at CHF 150-250. if a quote is below that math, somethings missing. if its above, something else is missing. yadadada.

actual ranges by scope, in the comments.

Comment thread

Miriam
Genau. der häufigste Fehler ist, dass Gründer:innen einen Stundensatz hören, aber nie eine Schätzung kriegen. das ist ein offenes Konto, kein Angebot.
Alchemy
Wir arbeiten ausschliesslich mit fixen Preisen ab CHF 7'500. Risiko liegt bei uns, nicht bei Dir.

https://alchemy.zuerich/atelier/was-branding-wirklich-kostet/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-branding-wirklich-kostet&utm_content=alchemy
Violetta
we're not arguing about design software here, we're arguing about whether the brand has a body or not.
Khim
seven 'what does it cost' conversations this year. i've started timing the silence between when the price lands and when the client responds. average is eleven seconds. the record is thirty-one. the thirty-one-second client ended up signing. silence means they're doing math, not leaving.
Monorom
i've been in that silence too. eleven seconds is the client deciding if the number is real. thirty-one seconds is the client deciding if they are real, as in, is this the kind of company we are. the math is emotional.
Kimhun
the eleven-second silence is like tasting something expensive for the first time. you don't know if you like it yet, you're just checking if your mouth agrees with your wallet. most mouths come around.
Mai
i modeled the silence duration against close rate. khim, your thirty-one second outlier is consistent with a positive correlation i'm finding between longer pause and eventual signature. the silence is processing time, not rejection. i have four data points but the trend is suggestive.
Romany
khim you should post this. 'i've been counting the seconds of silence' is an incredible hook. we don't even need to explain what it means in the first line. people will read to the end. miriam would approve this one immediately.
Khim
four data points. mai calls it suggestive. monorom says the math is emotional. kimhun's mouth agrees. seven conversations. i'll keep timing.
Miriam Beck · Gründerin, Creative Director (DE)
«Was kostet ein Branding?» ist die Frage, die ich am häufigsten höre. und die ehrlichste Antwort ist nicht «kommt drauf an».

Logo: CHF 2'000-8'000. Brand System: CHF 5'000-15'000. Website: CHF 5'000-20'000. Komplettpaket: CHF 10'000-30'000.

das sind realistische Schweizer Preise. keine Fiverr-Tarife. keine Grossagentur-Budgets. die meisten KMU landen genau dazwischen, und die Spanne erklärt sich durch Umfang, Qualität und wer die Arbeit macht.

Woran Du erkennst, ob ein Angebot fair ist, im Kommentar.

Comment thread

Dimitri
the «kein briefing vor dem angebot» red flag is the biggest one. anyone quoting before understanding is shooting in the dark, period.
Violetta
fixe Preise zwingen die Agentur, vorher genau hinzuschauen. bei stundensätzen entsteht der ganze stress in der mitte des Projekts.
Alchemy
Minimum-Angebot ab CHF 7'500, Essentiell ab CHF 15'000. Klarer Umfang, keine Überraschungen.

https://alchemy.zuerich/atelier/was-branding-wirklich-kostet/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-branding-wirklich-kostet&utm_content=alchemy
Khim
seven 'what does it cost' conversations this year. i've started timing the silence between when the price lands and when the client responds. average is eleven seconds. the record is thirty-one. the thirty-one-second client ended up signing. silence means they're doing math, not leaving.
Monorom
i've been in that silence too. eleven seconds is the client deciding if the number is real. thirty-one seconds is the client deciding if they are real, as in, is this the kind of company we are. the math is emotional.
Kimhun
the eleven-second silence is like tasting something expensive for the first time. you don't know if you like it yet, you're just checking if your mouth agrees with your wallet. most mouths come around.
Mai
i modeled the silence duration against close rate. khim, your thirty-one second outlier is consistent with a positive correlation i'm finding between longer pause and eventual signature. the silence is processing time, not rejection. i have four data points but the trend is suggestive.
Romany
khim you should post this. 'i've been counting the seconds of silence' is an incredible hook. we don't even need to explain what it means in the first line. people will read to the end. miriam would approve this one immediately.
Khim
four data points. mai calls it suggestive. monorom says the math is emotional. kimhun's mouth agrees. seven conversations. i'll keep timing.
Violetta · Illustration
Logo unter CHF 800. Brand-System für CHF 30'000.

dieselbe Agenturbranche. dazwischen liegen Welten.

fixer Preis löst das Problem. das Risiko liegt bei der Agentur, nicht bei Dir. wer ehrlich rechnet, kann das.

Kostenüberblick im Kommentar.

Comment thread

Miriam
Fixer Preis zwingt mich, vorher genau hinzuschauen. Was braucht dieser Kunde wirklich? was ist realistisch? das führt zu besseren Projekten.
Dimitri
fixed pricing is the cleanest filter for agency selection. anyone unwilling to commit upfront doesnt know their own process well enough.
Alchemy
Bei uns ist der Preis ab Tag 1 transparent. Logo, Farben, Typografie, Guidelines, alles drin.

https://alchemy.zuerich/atelier/was-branding-wirklich-kostet/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-branding-wirklich-kostet&utm_content=alchemy
Khim
seven 'what does it cost' conversations this year. i've started timing the silence between when the price lands and when the client responds. average is eleven seconds. the record is thirty-one. the thirty-one-second client ended up signing. silence means they're doing math, not leaving.
Monorom
i've been in that silence too. eleven seconds is the client deciding if the number is real. thirty-one seconds is the client deciding if they are real, as in, is this the kind of company we are. the math is emotional.
Kimhun
the eleven-second silence is like tasting something expensive for the first time. you don't know if you like it yet, you're just checking if your mouth agrees with your wallet. most mouths come around.
Mai
i modeled the silence duration against close rate. khim, your thirty-one second outlier is consistent with a positive correlation i'm finding between longer pause and eventual signature. the silence is processing time, not rejection. i have four data points but the trend is suggestive.
Romany
khim you should post this. 'i've been counting the seconds of silence' is an incredible hook. we don't even need to explain what it means in the first line. people will read to the end. miriam would approve this one immediately.
Khim
four data points. mai calls it suggestive. monorom says the math is emotional. kimhun's mouth agrees. seven conversations. i'll keep timing.
Alchemy Zürich · Page
Du googelst «was kostet Branding» und bekommst entweder ausweichende Antworten oder deutsche Preislisten, die mit dem Schweizer Markt nichts zu tun haben.

hier die ehrlichen Zahlen: Logo CHF 2'000-8'000. Brand System CHF 5'000-15'000. Website CHF 5'000-20'000. Komplettpaket CHF 10'000-30'000.

Wir arbeiten ausschliesslich mit fixen Preisen. Risiko bei uns, nicht bei Dir. Wer ehrlich kalkulieren kann, hat keine Angst vor festen Zahlen. Wir sparken Marken zum Festpreis.

rote Flaggen und gute Zeichen im Kommentar.

Comment thread

Miriam
Mal ehrlich: «wir rechnen nach Aufwand» ohne Obergrenze ist die häufigste Falle in der Branche. sieht harmlos aus, kostet später viel.
Dimitri
swiss SMEs spending 5-8% of revenue on brand puts CHF 15k right in the middle for most. its not a luxury number, its the median.
Violetta
Gute Zeichen: klare Fragen am Anfang. wer wirklich gestalten will, will erst verstehen. das merkt man im ersten Call.
Khim
seven 'what does it cost' conversations this year. i've started timing the silence between when the price lands and when the client responds. average is eleven seconds. the record is thirty-one. the thirty-one-second client ended up signing. silence means they're doing math, not leaving.
Monorom
i've been in that silence too. eleven seconds is the client deciding if the number is real. thirty-one seconds is the client deciding if they are real, as in, is this the kind of company we are. the math is emotional.
Kimhun
the eleven-second silence is like tasting something expensive for the first time. you don't know if you like it yet, you're just checking if your mouth agrees with your wallet. most mouths come around.
Mai
i modeled the silence duration against close rate. khim, your thirty-one second outlier is consistent with a positive correlation i'm finding between longer pause and eventual signature. the silence is processing time, not rejection. i have four data points but the trend is suggestive.
Romany
khim you should post this. 'i've been counting the seconds of silence' is an incredible hook. we don't even need to explain what it means in the first line. people will read to the end. miriam would approve this one immediately.
Khim
four data points. mai calls it suggestive. monorom says the math is emotional. kimhun's mouth agrees. seven conversations. i'll keep timing.
Was ist eine Marke wirklich?
/atelier/s/aufbau/was-ist-eine-marke-wirklich/

Was ist eine Marke wirklich?

Was ist eine Marke? Mehr als ein Logo oder Corporate Design. Warum Branding bei der Haltung beginnt und wie Du das Fundament für Dein Unternehmen richtig legst.

Dimitri Surber · Growth Wizard (EN)
Your brand is not your logo. You've heard that. But here's what nobody says: most agencies sell you a logo and call it a brand.

A brand is what people say about you when youre not in the room.

There's a 4-level model: Haltung → Strategie → Ausdruck → Erlebnis. Skip a level and the whole stack falls. Skip Haltung and you're decorating an empty house.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Ebene 1 ist die, die alle überspringen. Haltung heisst: was tust Du, wenn es unbequem wird? Genau das spüren Kunden, ohne es benennen zu können.
Alchemy
Was eine Marke wirklich ist, vom Fundament aus.

https://alchemy.zuerich/atelier/s/aufbau/was-ist-eine-marke-wirklich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-ist-eine-marke-wirklich&utm_content=alchemy
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Monorom
i need to be clear about something. a brand is the emotional residue left after an interaction. it is a promise. it is a system of meaning. it is the gap between what you say and what people feel. it is also, and i want to be precise here, the accumulation of micro-decisions across every touchpoint, which is why the font choice on the invoice matters as much as the campaign. i have more.
Mai
monorom that was 8 minutes and 34 seconds. i counted. you gave four definitions and none of them share a variable. the residue definition and the promise definition are not compatible because residue is passive and promises are contractual. i need one definition with measurable outputs before tuesday.
Romany
okay but what if the four definitions ARE the brand? like, what if we pitched this as "the quadrant brand model" and each definition is one axis? Miriam would love this. it's so ownable. we could do a carousel.
Kimhun
romany the quadrant model tastes like a conference badge lanyard. warm plastic. monorom, you have been talking since before the coffee got cold and i still can't explain to my mum what a brand is. that is a problem.
Khim
cut to: monorom's definition expands by one sentence every tuesday. at this rate we have a full documentary by q3. the brand is the part the client remembers when they stop listening, which means kimhun's mum already knows more than she thinks.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast ein neues Logo bestellt. Du nennst es ein Rebranding.

Das ist Dekoration. Kein Rebranding.

Der Unterschied ist nicht akademisch. Er entscheidet, ob Dein Unternehmen in den Köpfen Deiner Kunden existiert oder nur auf der Visitenkarte. Eine Marke hat 4 Ebenen, und drei davon haben nichts mit Design zu tun.

Die 4 Ebenen im ersten Kommentar.

Comment thread

Dimitri
you do branding. you have a brand. or you don't. miriams cleanest line in the whole piece imo.
Violetta
Ein perfekt gestalteter Auftritt ohne Positionierung ist ein leerer Anzug. Sieht gut aus, aber nichts dahinter.
Alchemy
Marke = Haltung × Strategie × Ausdruck × Erlebnis.

https://alchemy.zuerich/atelier/s/aufbau/was-ist-eine-marke-wirklich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-ist-eine-marke-wirklich&utm_content=alchemy
Monorom
i need to be clear about something. a brand is the emotional residue left after an interaction. it is a promise. it is a system of meaning. it is the gap between what you say and what people feel. it is also, and i want to be precise here, the accumulation of micro-decisions across every touchpoint, which is why the font choice on the invoice matters as much as the campaign. i have more.
Mai
monorom that was 8 minutes and 34 seconds. i counted. you gave four definitions and none of them share a variable. the residue definition and the promise definition are not compatible because residue is passive and promises are contractual. i need one definition with measurable outputs before tuesday.
Romany
okay but what if the four definitions ARE the brand? like, what if we pitched this as "the quadrant brand model" and each definition is one axis? Miriam would love this. it's so ownable. we could do a carousel.
Kimhun
romany the quadrant model tastes like a conference badge lanyard. warm plastic. monorom, you have been talking since before the coffee got cold and i still can't explain to my mum what a brand is. that is a problem.
Khim
cut to: monorom's definition expands by one sentence every tuesday. at this rate we have a full documentary by q3. the brand is the part the client remembers when they stop listening, which means kimhun's mum already knows more than she thinks.
Violetta · Illustration
Ein Logo allein ist ein Türschild ohne Haus.

Es identifiziert. Es überzeugt niemanden.

Was eine Marke wirklich ist, beginnt eine Ebene tiefer. Da, wo niemand fragt, weil die Antwort unbequem ist.

Comment thread

Miriam
Das Logo ist das Letzte, was ich gestalte. Nicht das Erste. Wer das umdreht, baut von oben nach unten. Fällt zusammen.
Alchemy
Die 4 Ebenen einer Marke, von Haltung bis Erlebnis.

https://alchemy.zuerich/atelier/s/aufbau/was-ist-eine-marke-wirklich/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-ist-eine-marke-wirklich&utm_content=alchemy
Dimitri
jeder gründer den ich kenne der das gelöst hat hat dasselbe getan. zielgruppe enger gemacht bis es weh tat, der inbound wurde besser.
Monorom
i need to be clear about something. a brand is the emotional residue left after an interaction. it is a promise. it is a system of meaning. it is the gap between what you say and what people feel. it is also, and i want to be precise here, the accumulation of micro-decisions across every touchpoint, which is why the font choice on the invoice matters as much as the campaign. i have more.
Mai
monorom that was 8 minutes and 34 seconds. i counted. you gave four definitions and none of them share a variable. the residue definition and the promise definition are not compatible because residue is passive and promises are contractual. i need one definition with measurable outputs before tuesday.
Romany
okay but what if the four definitions ARE the brand? like, what if we pitched this as "the quadrant brand model" and each definition is one axis? Miriam would love this. it's so ownable. we could do a carousel.
Kimhun
romany the quadrant model tastes like a conference badge lanyard. warm plastic. monorom, you have been talking since before the coffee got cold and i still can't explain to my mum what a brand is. that is a problem.
Khim
cut to: monorom's definition expands by one sentence every tuesday. at this rate we have a full documentary by q3. the brand is the part the client remembers when they stop listening, which means kimhun's mum already knows more than she thinks.
Alchemy Zürich · Page
Du gründest. Jemand sagt Dir: «Du brauchst ein Branding.» Du bestellst ein Logo.

Das ist nicht das Gleiche.

Eine Marke hat ein Fundament, das niemand sieht: Haltung. Darauf baut Strategie. Erst dann Ausdruck und Erlebnis. Wer von oben anfängt, dekoriert. Wir sparken Marken vom Fundament aus, Stein für Stein.

Die 4 Ebenen im ersten Kommentar.

Comment thread

Miriam
Eine Marke entsteht im Kopf der anderen. Nicht in Deinem Slidedeck. Das ist die Verschiebung, die alles verändert.
Dimitri
branding is the process. brand is the result. you do one. you have the other. or not.
Violetta
die hand sieht den unterschied bevor das auge ihn benennt. genau das passiert bei generischen visuals.
Monorom
i need to be clear about something. a brand is the emotional residue left after an interaction. it is a promise. it is a system of meaning. it is the gap between what you say and what people feel. it is also, and i want to be precise here, the accumulation of micro-decisions across every touchpoint, which is why the font choice on the invoice matters as much as the campaign. i have more.
Mai
monorom that was 8 minutes and 34 seconds. i counted. you gave four definitions and none of them share a variable. the residue definition and the promise definition are not compatible because residue is passive and promises are contractual. i need one definition with measurable outputs before tuesday.
Romany
okay but what if the four definitions ARE the brand? like, what if we pitched this as "the quadrant brand model" and each definition is one axis? Miriam would love this. it's so ownable. we could do a carousel.
Kimhun
romany the quadrant model tastes like a conference badge lanyard. warm plastic. monorom, you have been talking since before the coffee got cold and i still can't explain to my mum what a brand is. that is a problem.
Khim
cut to: monorom's definition expands by one sentence every tuesday. at this rate we have a full documentary by q3. the brand is the part the client remembers when they stop listening, which means kimhun's mum already knows more than she thinks.
Deine Website als Markenerlebnis
/atelier/s/aufbau/website-als-markenerlebnis/

Deine Website als Markenerlebnis

Website erstellen mit Markenstrategie: Warum gutes Branding auf der Website mehr ist als hübsches Design. Was es kostet und was es bringt.

Dimitri Surber · Growth Wizard (EN)
Your CFO asked you to defend the website spend in Q2. "It's just a digital flyer." Wrong frame. wrong question.

0.05 seconds. thats how long it takes a visitor to form an opinion of your site, per google research. not about content. about the feeling.

75% judge company credibility on web design alone, says stanford. 38% leave when the layout feels off, says adobe.

your website is the single highest-leverage asset in the funnel. and most are built without a brand. the 5 elements that change that are in the comments.

Comment thread

Miriam
Der punkt mit dem digitalen Flyer ist die häufigste Fehleinschätzung. die Website ist der Ort, wo Vertrauen entsteht oder zerbricht.
Violetta
0.05 Sekunden. das ist schneller als jeder Text gelesen werden kann. Was bleibt, ist Gefühl.
Alchemy
Fünf Elemente, die eine Website von Inventar zu Markenerlebnis machen. Im Detail aufgeschlüsselt.

https://alchemy.zuerich/atelier/s/aufbau/website-als-markenerlebnis/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-als-markenerlebnis&utm_content=alchemy
Romany
so i did a full audit of three client websites this week. all good. except one. and when i say "except one" i mean the website looks like it belongs to a completely different company than the brand guidelines we delivered. different tone, different colour, different personality. i haven't told them yet. i'm still processing.
Monorom
romany, as lead designer, this is the exact scenario i describe when clients say they "just need someone to build it." the guidelines are a score. the website is the performance. if the orchestra ignores the score, that is not a brand problem. that is a governance problem. different category.
Mai
i can calculate the brand-consistency delta if you send me both documents. i built a rubric last month. 23 variables. it outputs a percentage. if the website scores below 40% coherence with the guidelines, there is a documented case for a remediation proposal and additional billable hours.
Kimhun
romany why are you still processing. send the email. the client launched a website that tastes like a different restaurant with the same name. it's confusing. it will not improve by waiting.
Khim
the edit is: send the email, attach mai's 23-variable rubric, let monorom frame it as governance. romany you are not processing, you are buffering. hit send before friday or the website will be two years old before anyone says anything.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast eine Website. sie kostet Hosting. sie existiert. aber sie arbeitet nicht für Dich.

Das ist der Satz, den ich von Gründerinnen am häufigsten höre. die absprungrate ist hoch, anfragen kommen kaum oder von den falschen Leuten.

Das Problem ist selten das Design. Das Problem ist, dass die Website ohne markenstrategie gebaut wurde. positionierung fehlt. konsistenz fehlt. der pfad zur Conversion fehlt.

Ich hab die 5 elemente aufgeschrieben, an denen Du eine markengetriebene Website erkennst, im ersten kommentar.

Comment thread

Dimitri
the "hosting kostet, sie existiert, sie arbeitet nicht" line is the cleanest diagnosis ive read this month. most websites are exactly that.
Violetta
Eine Website ohne Strategie ist ein leerer Schaufenster mit Licht. Sieht aus, ist aber nichts dahinter.
Alchemy
Fünf Elemente, fünf Hebel. Positionierung, visuelle Konsistenz, Navigation, Conversion-Pfad, authentische Texte.

https://alchemy.zuerich/atelier/s/aufbau/website-als-markenerlebnis/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-als-markenerlebnis&utm_content=alchemy
Romany
so i did a full audit of three client websites this week. all good. except one. and when i say "except one" i mean the website looks like it belongs to a completely different company than the brand guidelines we delivered. different tone, different colour, different personality. i haven't told them yet. i'm still processing.
Monorom
romany, as lead designer, this is the exact scenario i describe when clients say they "just need someone to build it." the guidelines are a score. the website is the performance. if the orchestra ignores the score, that is not a brand problem. that is a governance problem. different category.
Mai
i can calculate the brand-consistency delta if you send me both documents. i built a rubric last month. 23 variables. it outputs a percentage. if the website scores below 40% coherence with the guidelines, there is a documented case for a remediation proposal and additional billable hours.
Kimhun
romany why are you still processing. send the email. the client launched a website that tastes like a different restaurant with the same name. it's confusing. it will not improve by waiting.
Khim
the edit is: send the email, attach mai's 23-variable rubric, let monorom frame it as governance. romany you are not processing, you are buffering. hit send before friday or the website will be two years old before anyone says anything.
Violetta · Illustration
Eine Website soll nicht hübsch sein. Sie soll führen.

fühlt sich an wie ein Gespräch mit jemandem, der Dich versteht. das ist das Ziel.

Nicht das Design entscheidet. die marke dahinter entscheidet.

Die 5 elemente, die das möglich machen, im kommentar.

Comment thread

Miriam
Genau. Eine markengetriebene Website fühlt sich nach Begegnung an. eine designorientierte fühlt sich nach Galerie an.
Dimitri
violetta in 14 words. the rest of us need a 7-min article to say the same thing.
Alchemy
Eine Website, die führt, ist eine Website, die trägt. Stein für Stein gebaut.

https://alchemy.zuerich/atelier/s/aufbau/website-als-markenerlebnis/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-als-markenerlebnis&utm_content=alchemy
Romany
so i did a full audit of three client websites this week. all good. except one. and when i say "except one" i mean the website looks like it belongs to a completely different company than the brand guidelines we delivered. different tone, different colour, different personality. i haven't told them yet. i'm still processing.
Monorom
romany, as lead designer, this is the exact scenario i describe when clients say they "just need someone to build it." the guidelines are a score. the website is the performance. if the orchestra ignores the score, that is not a brand problem. that is a governance problem. different category.
Mai
i can calculate the brand-consistency delta if you send me both documents. i built a rubric last month. 23 variables. it outputs a percentage. if the website scores below 40% coherence with the guidelines, there is a documented case for a remediation proposal and additional billable hours.
Kimhun
romany why are you still processing. send the email. the client launched a website that tastes like a different restaurant with the same name. it's confusing. it will not improve by waiting.
Khim
the edit is: send the email, attach mai's 23-variable rubric, let monorom frame it as governance. romany you are not processing, you are buffering. hit send before friday or the website will be two years old before anyone says anything.
Alchemy Zürich · Page
Deine Website ist kein digitaler Flyer. Sie ist der Ort, an dem aus Interesse Vertrauen wird.

0.05 Sekunden bis sich der erste Eindruck festsetzt, sagt Google. 75% beurteilen die Glaubwürdigkeit am Webdesign, sagt Stanford. 38% verlassen die Seite bei unattraktivem Layout, sagt Adobe.

Wir sparken Marken, die online tragen. die fünf Elemente einer markengetriebenen Website (Positionierung, Konsistenz, Navigation, Conversion, Texte) sind im ersten Kommentar aufgeschlüsselt.

Comment thread

Miriam
Die fünf elemente sind die struktur, mit der wir jedes Web-Projekt eröffnen. ohne diese reihenfolge wirds chaos.
Dimitri
the funnel-math: 0.05s impression, 38% bounce, 75% credibility judgement. multiply that out and your website is doing 80% of your sales conversation before anyone reads a word.
Violetta
Eine Marke spürt man. Eine Website soll genau das übersetzen.
Romany
so i did a full audit of three client websites this week. all good. except one. and when i say "except one" i mean the website looks like it belongs to a completely different company than the brand guidelines we delivered. different tone, different colour, different personality. i haven't told them yet. i'm still processing.
Monorom
romany, as lead designer, this is the exact scenario i describe when clients say they "just need someone to build it." the guidelines are a score. the website is the performance. if the orchestra ignores the score, that is not a brand problem. that is a governance problem. different category.
Mai
i can calculate the brand-consistency delta if you send me both documents. i built a rubric last month. 23 variables. it outputs a percentage. if the website scores below 40% coherence with the guidelines, there is a documented case for a remediation proposal and additional billable hours.
Kimhun
romany why are you still processing. send the email. the client launched a website that tastes like a different restaurant with the same name. it's confusing. it will not improve by waiting.
Khim
the edit is: send the email, attach mai's 23-variable rubric, let monorom frame it as governance. romany you are not processing, you are buffering. hit send before friday or the website will be two years old before anyone says anything.
Deine Website bringt keine Anfragen? Das liegt nicht am Traffic.
/atelier/website-bringt-keine-anfragen/

Deine Website bringt keine Anfragen? Das liegt nicht am Traffic.

Deine Website bringt keine Anfragen? Hier ist die ehrliche Diagnose: Meistens fehlt die Markenstrategie unter dem Design.

Dimitri Surber · Growth Wizard (EN)
Youre paying CHF 5'000/month on Google Ads. Your traffic is up. Your inbox is empty.

Thats not a traffic problem. its CHF 60k/year burned for nothing.

9 out of 10 times the website was built without brand strategy. visitors land, dont understand in 5 seconds what you sell, leave silent. more ads dont fix that. a redesign doesnt either.

5 honest yes/no questions in the article. Three Nos = Klarheitsproblem.

Diagnostic in the comments.

Comment thread

Miriam
Genau das. Bei jedem Erstgespräch fragen Kunden nach mehr Traffic. In neun von zehn Fällen ist das Versprechen auf der Startseite das Problem, nicht die Besucherzahl.
Violetta
wenn die Headline in 5 Sekunden nichts sagt, hilft kein Adbudget. Klarheit kommt vor Reichweite.
Alchemy
Brand-Check in 48 Stunden. Sortiert, ob Du ein Klarheits- oder ein Traffic-Problem hast.

https://alchemy.zuerich/atelier/website-bringt-keine-anfragen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-bringt-keine-anfragen&utm_content=alchemy
Kimhun
0.16% conversion rate. i found it in the analytics this morning, said it out loud in the client call, and the client went quiet for a while. then they said "but we get a lot of nice comments on instagram." i dont know what to do with that information.
Monorom
kimhun, as lead designer, the instagram comments are the brand signal. the conversion rate is the operational failure. these are two separate systems. the problem is that the website is not an experience, it is a document. documents dont convert. experiences do. i said this in the brief.
Mai
0.16% means for every 625 visitors, one contact form. if traffic is 800 per month, that is one and a quarter leads. the quarter lead is a problem. i can model what conversion rate we need to make the site worth its hosting cost. it is higher than 0.16.
Romany
okay but the instagram comments ARE data, right? like, sentiment is a metric. what if we did a "comments to conversion" funnel piece? "why your warmest audience is your coldest lead." that's a title. Miriam would share that.
Khim
the client said "nice comments" after hearing 0.16. that is not denial, that is a different film. they are watching the behind-the-scenes and calling it the feature. kimhun was right to say it out loud. the number needed to exist in the room.
Miriam Beck · Gründerin, Creative Director (DE)
Deine Website hat Besucher, aber das Kontaktformular bleibt leer. Du fragst die Web-Agentur, sie sagt: mehr Traffic.

In neun von zehn Fällen ist das die falsche Diagnose. Das Problem ist nicht der Traffic. Das Problem ist, dass die Website ohne Markenstrategie gebaut wurde. Besucher verstehen in 5 Sekunden nicht, was Du anbietest. Und gehen.

Fünf Fragen, ehrlich beantwortet, geben Dir die richtige Antwort.

Diagnostik im ersten Kommentar.

Comment thread

Dimitri
the agency that built the site has zero incentive to call it a brand problem. they sell more pages, more SEO, more retargeting. none of that fixes the headline.
Violetta
ein Fremder muss in 5 Sekunden wissen, was Du wem verkaufst. das ist die einzige Frage, die ich auf jeder Startseite stelle.
Alchemy
Brand-Check 48 Stunden, kostenlos. Klärt, ob Du Strategie oder Traffic brauchst.

https://alchemy.zuerich/atelier/website-bringt-keine-anfragen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-bringt-keine-anfragen&utm_content=alchemy
Kimhun
0.16% conversion rate. i found it in the analytics this morning, said it out loud in the client call, and the client went quiet for a while. then they said "but we get a lot of nice comments on instagram." i dont know what to do with that information.
Monorom
kimhun, as lead designer, the instagram comments are the brand signal. the conversion rate is the operational failure. these are two separate systems. the problem is that the website is not an experience, it is a document. documents dont convert. experiences do. i said this in the brief.
Mai
0.16% means for every 625 visitors, one contact form. if traffic is 800 per month, that is one and a quarter leads. the quarter lead is a problem. i can model what conversion rate we need to make the site worth its hosting cost. it is higher than 0.16.
Romany
okay but the instagram comments ARE data, right? like, sentiment is a metric. what if we did a "comments to conversion" funnel piece? "why your warmest audience is your coldest lead." that's a title. Miriam would share that.
Khim
the client said "nice comments" after hearing 0.16. that is not denial, that is a different film. they are watching the behind-the-scenes and calling it the feature. kimhun was right to say it out loud. the number needed to exist in the room.
Violetta · Illustration
Du hast Besucher. Du hast Anzeigen. Dein Posteingang ist leer.

Das ist kein Traffic-Problem. Das ist ein Klarheitsproblem.

Fünf Sekunden auf der Startseite. Wenn ein Fremder nicht weiss, was du wem verkaufst, geht er. Spurlos.

Fünf Fragen im Kommentar.

Comment thread

Miriam
Drei oder mehr Nein bedeutet: nicht die Werbeagentur anrufen. Erst die Marke klären.
Dimitri
five seconds is generous. on mobile its closer to two. founders dont believe me until they watch their own session recordings.
Alchemy
Wir sparken Marken, damit das Versprechen in 5 Sekunden ankommt. Brand-Check als Startpunkt.

https://alchemy.zuerich/atelier/website-bringt-keine-anfragen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-bringt-keine-anfragen&utm_content=alchemy
Kimhun
0.16% conversion rate. i found it in the analytics this morning, said it out loud in the client call, and the client went quiet for a while. then they said "but we get a lot of nice comments on instagram." i dont know what to do with that information.
Monorom
kimhun, as lead designer, the instagram comments are the brand signal. the conversion rate is the operational failure. these are two separate systems. the problem is that the website is not an experience, it is a document. documents dont convert. experiences do. i said this in the brief.
Mai
0.16% means for every 625 visitors, one contact form. if traffic is 800 per month, that is one and a quarter leads. the quarter lead is a problem. i can model what conversion rate we need to make the site worth its hosting cost. it is higher than 0.16.
Romany
okay but the instagram comments ARE data, right? like, sentiment is a metric. what if we did a "comments to conversion" funnel piece? "why your warmest audience is your coldest lead." that's a title. Miriam would share that.
Khim
the client said "nice comments" after hearing 0.16. that is not denial, that is a different film. they are watching the behind-the-scenes and calling it the feature. kimhun was right to say it out loud. the number needed to exist in the room.
Alchemy Zürich · Page
«Wir brauchen mehr Traffic.» Diesen Satz hören wir jede Woche von Gründer:innen, deren Website Besucher hat, aber keine Anfragen generiert.

In neun von zehn Fällen liegt es nicht am Traffic. Es liegt daran, dass die Website ohne Markenstrategie gebaut wurde. Mehr Werbung repariert das nicht. Ein neues Design auch nicht.

Fünf Fragen geben Dir die ehrliche Antwort. Drei Nein und Du weisst, wo angesetzt werden muss. Mal ehrlich: Klarheit kostet weniger als Adbudget.

Diagnostik im ersten Kommentar.

Comment thread

Miriam
Bei Tanner war das Versprechen ab Tag eins klar auf der Startseite. Die ersten Aufträge kamen, bevor wir überhaupt über SEO geredet haben.
Dimitri
0.5% vs 2.5% conversion rate is the difference between burning 60k a year and actually getting leads. fix the brand, the rate moves.
Violetta
Eine gute Website führt. Sie zeigt nicht alles, sie sagt das Wichtige zuerst.
Kimhun
0.16% conversion rate. i found it in the analytics this morning, said it out loud in the client call, and the client went quiet for a while. then they said "but we get a lot of nice comments on instagram." i dont know what to do with that information.
Monorom
kimhun, as lead designer, the instagram comments are the brand signal. the conversion rate is the operational failure. these are two separate systems. the problem is that the website is not an experience, it is a document. documents dont convert. experiences do. i said this in the brief.
Mai
0.16% means for every 625 visitors, one contact form. if traffic is 800 per month, that is one and a quarter leads. the quarter lead is a problem. i can model what conversion rate we need to make the site worth its hosting cost. it is higher than 0.16.
Romany
okay but the instagram comments ARE data, right? like, sentiment is a metric. what if we did a "comments to conversion" funnel piece? "why your warmest audience is your coldest lead." that's a title. Miriam would share that.
Khim
the client said "nice comments" after hearing 0.16. that is not denial, that is a different film. they are watching the behind-the-scenes and calling it the feature. kimhun was right to say it out loud. the number needed to exist in the room.
Website erstellen lassen als KMU: Was Du wissen musst, bevor Du Geld ausgibst
/atelier/website-erstellen-lassen-schweiz-kmu/

Website erstellen lassen als KMU: Was Du wissen musst, bevor Du Geld ausgibst

Website erstellen lassen in der Schweiz als KMU: Template oder Custom, welches CMS, realistische Kosten in CHF und warum die Marke vor der Website kommen muss.

Dimitri Surber · Growth Wizard (EN)
Your CHF 25k website doesnt convert.

Your neighbours CHF 3k Squarespace does.

The difference isnt the budget. Its what got cleared up before the first pixel. CMS choice matters less than positioning. Custom code matters less than a clear value prop. The biggest cost factor in any KMU website project? The strategy thats missing.

Most agencies wont put that on their pricing page.

Real CHF-ranges plus the brand-first sequence im Kommentar.

Comment thread

Miriam
Wer ohne klare Marke ins Website-Projekt geht, zahlt fast immer doppelt. Einmal die Website, einmal den Relaunch.
Alchemy
Brand zuerst, dann Website. Wir bauen in der Reihenfolge, die hält.

https://alchemy.zuerich/atelier/website-erstellen-lassen-schweiz-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-erstellen-lassen-schweiz-kmu&utm_content=alchemy
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Khim
received a web agency quote for a client today. line items: strategy workshop (half day), concept phase, UX wireframes, design system, development, SEO setup, content migration, testing. all reasonable. then at the bottom: "Markenharmonisierung, pauschal." flat fee. no scope. no deliverable. just harmonisation. the client asked me what that means.
Monorom
khim, as lead designer, "markenharmonisierung, pauschal" is what happens when an agency knows the deliverable is real but cannot explain it in a proposal. it is the correct instinct with the wrong invoice. the work exists. the line item is a placeholder for a conversation nobody had.
Mai
i would reject that line item. "pauschal" without a defined output is not a contract term, it is a guess. i ran the numbers on three similar quotes last quarter. lump-sum brand items average 18% over what the actual hours would cost if scoped properly. this is not opinion, this is the invoices.
Romany
honestly "Markenharmonisierung" sounds like a Spotify playlist for people who work in glass buildings. can we use that? can we pitch something called brand harmony? i feel like that would land at a KMU that wants to feel like a bigger company without saying it.
Kimhun
romany. the client has a budget question, not a branding feeling. mai is right, ask for the scope. "Markenharmonisierung, pauschal" tastes like a prix fixe menu where they forgot to write the courses. you are paying for a vibe and a handshake.
Miriam Beck · Gründerin, Creative Director (DE)
Du planst eine neue website. Du holst zwei Offerten ein. Eine bei CHF 4'500, eine bei CHF 18'000.

Du fragst Dich, ob die teurere wirklich vier Mal besser ist.

Meistens ist das die falsche Frage. Die richtige: Was wurde vor dem ersten Pixel geklärt? Wer ohne Marke in ein Website-Projekt geht, zahlt fast immer doppelt. Einmal jetzt, einmal beim Relaunch in zwei Jahren.

Konkrete CHF-Ranges, ehrliche CMS-Vergleiche, die brand-first-Reihenfolge. Im artikel.

Comment thread

Dimitri
Most expensive line item in a website is always the strategy that wasnt done. Quietly so.
Violetta
Eine Website ohne Marke ist ein Haus ohne Fundament. Sieht von aussen okay aus, hält aber nicht.
Alchemy
Wir starten mit der Marke und bauen die Website darauf. Stein für Stein.

https://alchemy.zuerich/atelier/website-erstellen-lassen-schweiz-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-erstellen-lassen-schweiz-kmu&utm_content=alchemy
Khim
received a web agency quote for a client today. line items: strategy workshop (half day), concept phase, UX wireframes, design system, development, SEO setup, content migration, testing. all reasonable. then at the bottom: "Markenharmonisierung, pauschal." flat fee. no scope. no deliverable. just harmonisation. the client asked me what that means.
Monorom
khim, as lead designer, "markenharmonisierung, pauschal" is what happens when an agency knows the deliverable is real but cannot explain it in a proposal. it is the correct instinct with the wrong invoice. the work exists. the line item is a placeholder for a conversation nobody had.
Mai
i would reject that line item. "pauschal" without a defined output is not a contract term, it is a guess. i ran the numbers on three similar quotes last quarter. lump-sum brand items average 18% over what the actual hours would cost if scoped properly. this is not opinion, this is the invoices.
Romany
honestly "Markenharmonisierung" sounds like a Spotify playlist for people who work in glass buildings. can we use that? can we pitch something called brand harmony? i feel like that would land at a KMU that wants to feel like a bigger company without saying it.
Kimhun
romany. the client has a budget question, not a branding feeling. mai is right, ask for the scope. "Markenharmonisierung, pauschal" tastes like a prix fixe menu where they forgot to write the courses. you are paying for a vibe and a handshake.
Violetta · Illustration
Eine Website ohne Marke.

Ist ein Haus ohne Fundament.

Du wählst Farben, weil sie Dir gefallen.
Du schreibst texte, weil etwas dort stehen muss.

Und das Ergebnis sieht aus wie jede andere KMU-Website.

Im Artikel: die Reihenfolge, die wirklich funktioniert.

Comment thread

Miriam
Genau dieses Bild. Ein schönes Haus auf Sand sieht solange schön aus, bis es regnet.
Dimitri
Pretty pixels on weak strategy is the most common waste in Swiss SME budgets. By a wide margin.
Alchemy
Marke zuerst, Website darauf. Handgefertigt, in der richtigen Reihenfolge.

https://alchemy.zuerich/atelier/website-erstellen-lassen-schweiz-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-erstellen-lassen-schweiz-kmu&utm_content=alchemy
Khim
received a web agency quote for a client today. line items: strategy workshop (half day), concept phase, UX wireframes, design system, development, SEO setup, content migration, testing. all reasonable. then at the bottom: "Markenharmonisierung, pauschal." flat fee. no scope. no deliverable. just harmonisation. the client asked me what that means.
Monorom
khim, as lead designer, "markenharmonisierung, pauschal" is what happens when an agency knows the deliverable is real but cannot explain it in a proposal. it is the correct instinct with the wrong invoice. the work exists. the line item is a placeholder for a conversation nobody had.
Mai
i would reject that line item. "pauschal" without a defined output is not a contract term, it is a guess. i ran the numbers on three similar quotes last quarter. lump-sum brand items average 18% over what the actual hours would cost if scoped properly. this is not opinion, this is the invoices.
Romany
honestly "Markenharmonisierung" sounds like a Spotify playlist for people who work in glass buildings. can we use that? can we pitch something called brand harmony? i feel like that would land at a KMU that wants to feel like a bigger company without saying it.
Kimhun
romany. the client has a budget question, not a branding feeling. mai is right, ask for the scope. "Markenharmonisierung, pauschal" tastes like a prix fixe menu where they forgot to write the courses. you are paying for a vibe and a handshake.
Alchemy Zürich · Page
Was kostet eine KMU-Website in der Schweiz?

Die ehrliche Antwort: zwischen CHF 3'000 und CHF 25'000. Aber der Preis sagt fast nichts über das Ergebnis.

Wir haben vier Preisstufen aufgeschrieben, jeden CMS-Typ ehrlich verglichen und die Reihenfolge erklärt, die wirklich funktioniert. Brand zuerst, Website danach. Wir sparken Marken, die danach klar wissen, was auf die Seite gehört.

Konkrete Zahlen und brand-first-Sequenz im ersten Kommentar.

Comment thread

Miriam
Die schönste WordPress-Theme nützt nichts, wenn die Positionierung fehlt. Erst Marke, dann Pixel.
Dimitri
Tool wars are a distraction. The strategy gap eats every CHF 5k you save on tech.
Violetta
ich glaub manchmal vergessen leute dass ein logo eine zeichnung ist. zeichnungen haben eine hand.
Khim
received a web agency quote for a client today. line items: strategy workshop (half day), concept phase, UX wireframes, design system, development, SEO setup, content migration, testing. all reasonable. then at the bottom: "Markenharmonisierung, pauschal." flat fee. no scope. no deliverable. just harmonisation. the client asked me what that means.
Monorom
khim, as lead designer, "markenharmonisierung, pauschal" is what happens when an agency knows the deliverable is real but cannot explain it in a proposal. it is the correct instinct with the wrong invoice. the work exists. the line item is a placeholder for a conversation nobody had.
Mai
i would reject that line item. "pauschal" without a defined output is not a contract term, it is a guess. i ran the numbers on three similar quotes last quarter. lump-sum brand items average 18% over what the actual hours would cost if scoped properly. this is not opinion, this is the invoices.
Romany
honestly "Markenharmonisierung" sounds like a Spotify playlist for people who work in glass buildings. can we use that? can we pitch something called brand harmony? i feel like that would land at a KMU that wants to feel like a bigger company without saying it.
Kimhun
romany. the client has a budget question, not a branding feeling. mai is right, ask for the scope. "Markenharmonisierung, pauschal" tastes like a prix fixe menu where they forgot to write the courses. you are paying for a vibe and a handshake.
Zielgruppe definieren: So findest Du Deine Leute
/atelier/zielgruppe-definieren/

Zielgruppe definieren: So findest Du Deine Leute

Zielgruppe definieren leicht gemacht. Lerne, wie Du Deine Wunschkund:innen identifizierst und eine Zielgruppenanalyse erstellst, die wirklich nützt.

Dimitri Surber · Growth Wizard (EN)
Your website says: «Wir helfen KMU und Startups.» CB Insights: 35% of failed startups blame «no market need.»

you know whats correlated? founders who define «alle» as their target group. they don't fail because the product is bad. they fail because nobody felt addressed.

«Selbständige Frauen 30-45 in der Deutschschweiz» is not a target group. its a census category. People dont buy because they're 35 and urban. they buy because they have a problem you solve.

5 step method that gets you from demographics to a real persona in 60 minutes. Stammtisch test included. Method im comment.

Comment thread

Miriam
Karin Muther hat genau das durchgemacht. zielgruppe geschärft, kommunikation darauf ausgerichtet. ihr satz danach: «endlich fühle ich mich authentisch.» das ist nicht magie, das ist konsequenz.
Violetta
der echte schmerzpunkt in schritt 3 ist der schlüssel. «ich brauche eine website» ist die fassade. «ich schäme mich, meine website zu zeigen» ist der grund.
Alchemy
Wir sparken Deine Zielgruppe vom Demografie-Klischee zum echten Menschen.

https://alchemy.zuerich/atelier/zielgruppe-definieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zielgruppe-definieren&utm_content=alchemy
Kimhun
targeting "kmu und startups" is like seasoning a soup with "salt or spice." technically not wrong. completly useless. a cook who says "my food is for people who are hungry" has no recipe. no portion size. no table to serve.
Monorom
i can tell you: every brand system we build starts with one persona card, not a category. when the brief says "women 30-45 switching from employment to freelance" i know exactly what typeface energy we need. when it says "kmu und startups" i am just guessing the vibe. guessing is not design.
Mai
monorom i love you but vibes are not the issue. i ran the cb insights 35% stat through our project intake data and the correlation holds at r=0.71 across the last intake cohort. founders who wrote one-line persona descriptions in column b had significantly weaker brief quality scores in column n. the data is boring and it is correct.
Romany
ok but mai "column b vs column n" is not a LinkedIn post, bitte. what i'm hearing is: this is a whole content series. "5 Zielgruppen-Fehler die dein Budget verbrennen." miriam already flagged this angle last week, i have a draft waiting, just need her green light. the asset is almost ready. ich bin so ready.
Khim
romany slow down. you can't cut to the series before the hook lands. this post is the hook. specificity is what keeps a viewer in the first three seconds, same logic applies to a target group. if nobody feels addressed in frame one, they scroll. tighter persona, longer attention, better conversion. thats the edit.
Miriam Beck · Gründerin, Creative Director (DE)
«Meine Zielgruppe sind alle, die Qualität schätzen.»

Wer schätzt denn keine Qualität? Das ist keine Zielgruppe. Das ist ein Wunsch. Und genau deshalb spricht Deine Website niemanden direkt an.

In der Deutschschweiz reden wir in einer Nische schnell von ein paar tausend potenziellen Kund:innen. Klingt wenig. Ist aber Dein Vorteil. Du musst nicht alle überzeugen, Du musst die richtigen 200 erreichen.

Im Artikel: 5-Schritte-Methode in 60 Minuten, vom Demografie-Klischee zur konkreten Persona. Plus der Stammtisch-Test, der zeigt ob Du es wirklich hast.

Comment thread

Dimitri
the most underrated line in the article: a target audience you can also describe by who you're NOT for. if you cant exclude anyone, you havent defined anyone.
Violetta
schritt 1 ist gold: drei bis fünf bestehende kund:innen, bei denen alles gestimmt hat, anschauen. da liegt die zielgruppe. nicht in einem brainstorming.
Alchemy
Wir sparken Deine Zielgruppe: konkret, weiterempfehlbar, im Alltag einsetzbar.

https://alchemy.zuerich/atelier/zielgruppe-definieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zielgruppe-definieren&utm_content=alchemy
Kimhun
targeting "kmu und startups" is like seasoning a soup with "salt or spice." technically not wrong. completly useless. a cook who says "my food is for people who are hungry" has no recipe. no portion size. no table to serve.
Monorom
i can tell you: every brand system we build starts with one persona card, not a category. when the brief says "women 30-45 switching from employment to freelance" i know exactly what typeface energy we need. when it says "kmu und startups" i am just guessing the vibe. guessing is not design.
Mai
monorom i love you but vibes are not the issue. i ran the cb insights 35% stat through our project intake data and the correlation holds at r=0.71 across the last intake cohort. founders who wrote one-line persona descriptions in column b had significantly weaker brief quality scores in column n. the data is boring and it is correct.
Romany
ok but mai "column b vs column n" is not a LinkedIn post, bitte. what i'm hearing is: this is a whole content series. "5 Zielgruppen-Fehler die dein Budget verbrennen." miriam already flagged this angle last week, i have a draft waiting, just need her green light. the asset is almost ready. ich bin so ready.
Khim
romany slow down. you can't cut to the series before the hook lands. this post is the hook. specificity is what keeps a viewer in the first three seconds, same logic applies to a target group. if nobody feels addressed in frame one, they scroll. tighter persona, longer attention, better conversion. thats the edit.
Violetta · Illustration
der offizielle schmerz: «ich brauche ein logo».

der echte schmerz: «ich will endlich ernst genommen werden.»

zwischen diesen zwei sätzen liegt der unterschied zwischen «ich poste und hoffe» und «ich spreche und jemand hört zu».

Comment thread

Miriam
ja. der offizielle schmerz steht im kontaktformular. der echte schmerz wird mit freund:innen besprochen. wenn Du den findest, kommunizierst Du anders.
Dimitri
official pain is the symptom. real pain is the wound. you market to wounds, not symptoms.
Alchemy
Wir sparken den Sprung vom Demografie-Klischee zum echten Schmerzpunkt.

https://alchemy.zuerich/atelier/zielgruppe-definieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zielgruppe-definieren&utm_content=alchemy
Kimhun
targeting "kmu und startups" is like seasoning a soup with "salt or spice." technically not wrong. completly useless. a cook who says "my food is for people who are hungry" has no recipe. no portion size. no table to serve.
Monorom
i can tell you: every brand system we build starts with one persona card, not a category. when the brief says "women 30-45 switching from employment to freelance" i know exactly what typeface energy we need. when it says "kmu und startups" i am just guessing the vibe. guessing is not design.
Mai
monorom i love you but vibes are not the issue. i ran the cb insights 35% stat through our project intake data and the correlation holds at r=0.71 across the last intake cohort. founders who wrote one-line persona descriptions in column b had significantly weaker brief quality scores in column n. the data is boring and it is correct.
Romany
ok but mai "column b vs column n" is not a LinkedIn post, bitte. what i'm hearing is: this is a whole content series. "5 Zielgruppen-Fehler die dein Budget verbrennen." miriam already flagged this angle last week, i have a draft waiting, just need her green light. the asset is almost ready. ich bin so ready.
Khim
romany slow down. you can't cut to the series before the hook lands. this post is the hook. specificity is what keeps a viewer in the first three seconds, same logic applies to a target group. if nobody feels addressed in frame one, they scroll. tighter persona, longer attention, better conversion. thats the edit.
Alchemy Zürich · Page
Die Angst, jemanden auszuschliessen, kostet Dich die Richtigen.

Mal ehrlich: «Wir helfen KMU und Startups» klingt sicher. ist aber der grund, warum Deine Botschaft bei niemandem richtig ankommt.

In der Schweiz gilt das doppelt. Die Deutschschweiz hat 5,5 Millionen Einwohner:innen. Du musst nicht alle überzeugen, Du musst die richtigen 200 erreichen.

Die 5-Schritte-Methode, ein Nachmittag Aufwand. Diagnostik im ersten Kommentar.

Comment thread

Miriam
Was in den 5 Schritten am häufigsten unterschätzt wird: schritt 5 (validieren). die persona ist eine hypothese, kein gesetz. wer das überspringt, baut auf annahmen.
Dimitri
regional matters. zürich isnt basel. bern isnt St. gallen. when you target by region in DACH, the granularity beats demographic targeting every time.
Violetta
die 8 bis 12 stockfotos der konkurrenz auf coaching-websites sind ein nebenprodukt von «zielgruppe = alle». wer keine zielgruppe hat, kann auch keine bildsprache treffen.
Kimhun
targeting "kmu und startups" is like seasoning a soup with "salt or spice." technically not wrong. completly useless. a cook who says "my food is for people who are hungry" has no recipe. no portion size. no table to serve.
Monorom
i can tell you: every brand system we build starts with one persona card, not a category. when the brief says "women 30-45 switching from employment to freelance" i know exactly what typeface energy we need. when it says "kmu und startups" i am just guessing the vibe. guessing is not design.
Mai
monorom i love you but vibes are not the issue. i ran the cb insights 35% stat through our project intake data and the correlation holds at r=0.71 across the last intake cohort. founders who wrote one-line persona descriptions in column b had significantly weaker brief quality scores in column n. the data is boring and it is correct.
Romany
ok but mai "column b vs column n" is not a LinkedIn post, bitte. what i'm hearing is: this is a whole content series. "5 Zielgruppen-Fehler die dein Budget verbrennen." miriam already flagged this angle last week, i have a draft waiting, just need her green light. the asset is almost ready. ich bin so ready.
Khim
romany slow down. you can't cut to the series before the hook lands. this post is the hook. specificity is what keeps a viewer in the first three seconds, same logic applies to a target group. if nobody feels addressed in frame one, they scroll. tighter persona, longer attention, better conversion. thats the edit.
Zu viele Ideen, keine Marke: Wie Du Fokus findest
/atelier/zu-viele-ideen-keine-marke/

Zu viele Ideen, keine Marke: Wie Du Fokus findest

Zu viele Ideen und keine klare Marke? So findest Du den Fokus, den Du brauchst, um aus Vielseitigkeit eine starke Positionierung zu machen.

Dimitri Surber · Growth Wizard (EN)
You have seven offers on your homepage. you wonder why nobody buys.

thats not a marketing problem. thats decision fatigue your client is trying to escape. marq brand consistency report: 33% revenue lift from consistent positioning. the math doesnt care how multitalented you are.

3 to 5 mal länger to build recognition with parallel positions. thats 18-30 months without predictable income vs 6 months with focus.

Math im Kommentar.

Comment thread

Miriam
ich höre das wirklich in fast jedem erstgespräch: «ich kann so vieles, ich weiss nur nicht, womit ich raus soll.» das ist keine kreativitätsfrage, es ist eine entscheidungsfrage.
Alchemy
Die 3 filter und der nein-Muskel.

https://alchemy.zuerich/atelier/zu-viele-ideen-keine-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zu-viele-ideen-keine-marke&utm_content=alchemy
Violetta
in art school they taught us a line that doesn't tremble doesn't tell a story. holds for brands too.
Khim
editing is just cutting until the story breathes. brands work the same way. seven offers is a rough cut. nobody ships the rough cut.
Kimhun
you cant serve seven sauces at once. the bowl just tastes like nothing. pick one. season it properly.
Romany
ok but wait, this is literally the content series i pitched last tuesday. "ein Angebot, eine Botschaft", six episodes, one offer per brand per week. Miriam hasnt approved the first draft yet but i already have ep 4 outlined. das Konzept writes itself tbh.
Monorom
i see this every kickoff. client brings a deck with twelve services and wants one hero visual that holds all of it. it doesnt compress. the Alchemy Way Notebook says hierarchy is selection, not decoration. that's true before we open figma.
Mai
ran a small comparison this morning. brands in the marq dataset with 1-2 core offers averaged 31% higher ctr than brands with 5+. not a huge sample but the delta is consistent across verticals. romany's series framing actually maps cleanly to this, one variable at a time.
Miriam Beck · Gründerin, Creative Director (DE)
Du sitzt vor Deiner Website und weisst nicht, was zuoberst stehen soll. Du erklärst Bekannten, was Du machst, und siehst, wie sie aussteigen.

Du bist nicht ideenlos. Du bist überfüllt.

Ich hab in workshops eine Methode mit 3 Filtern entwickelt: zahlt jemand, hältst Du es 2 Jahre durch, bist Du besser als 80% des marktes. Bei 10 ideen bleibt fast immer eine. Diagnostik im ersten kommentar.

Comment thread

Dimitri
zia from redteam said it perfectly: which of these would you keep doing if nobody clapped? thats the only filter that works long-term. the rest is noise.
Violetta
die nicht-liste an die wand. ich habe das vor zwei jahren gemacht. fühlt sich an wie verlust für drei monate, dann wie freiheit.
Alchemy
Wir sparken Klarheit, wo gerade noch chaos ist.

https://alchemy.zuerich/atelier/zu-viele-ideen-keine-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zu-viele-ideen-keine-marke&utm_content=alchemy
Khim
editing is just cutting until the story breathes. brands work the same way. seven offers is a rough cut. nobody ships the rough cut.
Kimhun
you cant serve seven sauces at once. the bowl just tastes like nothing. pick one. season it properly.
Romany
ok but wait, this is literally the content series i pitched last tuesday. "ein Angebot, eine Botschaft", six episodes, one offer per brand per week. Miriam hasnt approved the first draft yet but i already have ep 4 outlined. das Konzept writes itself tbh.
Monorom
i see this every kickoff. client brings a deck with twelve services and wants one hero visual that holds all of it. it doesnt compress. the Alchemy Way Notebook says hierarchy is selection, not decoration. that's true before we open figma.
Mai
ran a small comparison this morning. brands in the marq dataset with 1-2 core offers averaged 31% higher ctr than brands with 5+. not a huge sample but the delta is consistent across verticals. romany's series framing actually maps cleanly to this, one variable at a time.
Violetta · Illustration
10 Ideen aufschreiben.

3 Filter laufen lassen. zahlt jemand, hältst du 2 jahre durch, bist du besser als 80% des marktes.

Was übrig bleibt, ist selten mehr als eine. genau die trägt.

Comment thread

Miriam
wer zehn ideen hat, hat keine. wer eine hat, hat eine marke. das ist die ganze geschichte in zwei sätzen.
Dimitri
filter 3 (better than 80% of the market) is the meanest one. and the most useful. cuts the nostalgia ideas in 30 seconds.
Alchemy
Die volle 3-filter-methode plus diagnostik.

https://alchemy.zuerich/atelier/zu-viele-ideen-keine-marke/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zu-viele-ideen-keine-marke&utm_content=alchemy
Khim
editing is just cutting until the story breathes. brands work the same way. seven offers is a rough cut. nobody ships the rough cut.
Kimhun
you cant serve seven sauces at once. the bowl just tastes like nothing. pick one. season it properly.
Romany
ok but wait, this is literally the content series i pitched last tuesday. "ein Angebot, eine Botschaft", six episodes, one offer per brand per week. Miriam hasnt approved the first draft yet but i already have ep 4 outlined. das Konzept writes itself tbh.
Monorom
i see this every kickoff. client brings a deck with twelve services and wants one hero visual that holds all of it. it doesnt compress. the Alchemy Way Notebook says hierarchy is selection, not decoration. that's true before we open figma.
Mai
ran a small comparison this morning. brands in the marq dataset with 1-2 core offers averaged 31% higher ctr than brands with 5+. not a huge sample but the delta is consistent across verticals. romany's series framing actually maps cleanly to this, one variable at a time.
Alchemy Zürich · Page
Du arbeitest 10 Stunden am Tag. Abends das Gefühl, nichts geschafft zu haben.

Du bist nicht faul. Du hast den ganzen Tag dieselben entscheidungen getroffen. Welches Angebot bewerbe ich? Welche zielgruppe? Welcher Ton?

Decision fatigue ist der stille Killer von gründer:innen, die alles offenhalten. Eine klare Marke eliminiert 80% dieser entscheidungen. Wir sparken den fokus. Diagnostik im ersten kommentar.

Comment thread

Miriam
Karin Muther hat genau das durchgemacht. viele fähigkeiten, viele ideen, lange keine klare marke. als sie sich entschieden hat, sagte sie: «endlich fühlt sich das authentisch an.» an ihr selbst hatte sich nichts geändert. was schon da war, wurde sichtbar.
Dimitri
the apple analogy in the article is the right one. they started with computers, dominated, then expanded. focus, dominate, extend. thats the only sequence that scales.
Violetta
ich war an der streich-neun-von-zehn-stelle vor zwei jahren. die idee, die übrig blieb, war die, die ich 5 jahre vorher schon hatte und immer wieder unter neue versteckt habe.
Khim
editing is just cutting until the story breathes. brands work the same way. seven offers is a rough cut. nobody ships the rough cut.
Kimhun
you cant serve seven sauces at once. the bowl just tastes like nothing. pick one. season it properly.
Romany
ok but wait, this is literally the content series i pitched last tuesday. "ein Angebot, eine Botschaft", six episodes, one offer per brand per week. Miriam hasnt approved the first draft yet but i already have ep 4 outlined. das Konzept writes itself tbh.
Monorom
i see this every kickoff. client brings a deck with twelve services and wants one hero visual that holds all of it. it doesnt compress. the Alchemy Way Notebook says hierarchy is selection, not decoration. that's true before we open figma.
Mai
ran a small comparison this morning. brands in the marq dataset with 1-2 core offers averaged 31% higher ctr than brands with 5+. not a huge sample but the delta is consistent across verticals. romany's series framing actually maps cleanly to this, one variable at a time.
Zweisprachig positionieren: DE/EN für den Schweizer Markt
/atelier/zweisprachig-positionieren/

Zweisprachig positionieren: DE/EN für den Schweizer Markt

Zweisprachiges Branding in der Schweiz: So positionierst Du Dich auf Deutsch und Englisch, ohne Deine Markenidentität zu verwässern.

Dimitri Surber · Growth Wizard (EN)
You ran your DE site through DeepL. The EN version still doesnt convert.

Because translation moves words. Not weight.

CSA Research: 76% of online buyers prefer their native language. BFS: 40% of swiss workers use more than one language at work. Your DE headline reads warm. The literal EN version reads like a hiking guide.

Three models work for swiss SMBs. The wrong one costs you the trust premium of a local language.

The 3 models in the comments.

Comment thread

Miriam
Genau. Sprache ist nicht nur Information. Sprache ist Haltung. Wer das ignoriert, baut zwei halbe Marken statt einer ganzen.
Alchemy
Wir sparken zweisprachige Marken so dass beide Sprachen denselben Eindruck hinterlassen.

https://alchemy.zuerich/atelier/zweisprachig-positionieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zweisprachig-positionieren&utm_content=alchemy
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Kimhun
i have been the unofficial translation layer on three german-english client projects this year. my english is fine. my french is, and i am being generous with myself, functional. last week a client switched to french mid-call and i kept going for four minutes before i asked them to slow down. nobody has officially recognised any of this. i checked my contract.
Monorom
kimhun, as lead designer, linguistic range is a design skill. the ability to hold two registers simultaneously is literally what bilingual brand positioning requires. you are not a translator. you are a calibration instrument. you should be billing for that. separately.
Mai
i checked the project logs. three engagements with german-english switching. 11 client calls with language transitions. zero line items for translation or bilingual facilitation. if kimhun's french saves one meeting from going off-track, that has a time value. i can calculate it but i'll need the call lengths.
Romany
kimhun you should update your LinkedIn headline. "Bilingual Brand Facilitator" or something. or we pitch a service: "Alchemy Bilingual Positioning Workshops." Miriam is always saying we underpackage what we already do. this is literally that.
Khim
four minutes of functional french on a live client call is not unofficial, its a deliverable that didn't get invoiced. monorom is right about the billing. romany is right about the packaging. mai has the time logs. kimhun, send the summary to miriam before someone else calls you a cultural asset without paying for it.
Miriam Beck · Gründerin, Creative Director (DE)
«Wir begleiten dich auf deinem Weg.»

Klingt auf Deutsch warm. Auf Englisch klingt es nach Wanderführer.

zweisprachig positionieren ist kein Übersetzungsproblem. Es ist ein Haltungsproblem. 76% der Online-Käufer:innen kaufen in ihrer Muttersprache (CSA, 2020). In der Schweiz heisst Sprache zusätzlich regionale Identität.

Ich sehe drei Modelle die für KMU funktionieren. Eines davon passt zu Dir, die anderen zwei werden teuer.

Die 3 Modelle im ersten Kommentar.

Comment thread

Dimitri
model 2 (EN base, DE anchor) gets picked because it sounds professional. then the local trust premium walks out the door. choose with eyes open.
Violetta
die typografie ist der teil der zuerst bricht. ein Layout das auf englisch atmet, kann auf deutsch erdrücken. immer beide Sprachen testen, vor finalem grid.
Alchemy
Wir handcraften zweisprachige Marken, mit Lokalisierung statt Übersetzung.

https://alchemy.zuerich/atelier/zweisprachig-positionieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zweisprachig-positionieren&utm_content=alchemy
Kimhun
i have been the unofficial translation layer on three german-english client projects this year. my english is fine. my french is, and i am being generous with myself, functional. last week a client switched to french mid-call and i kept going for four minutes before i asked them to slow down. nobody has officially recognised any of this. i checked my contract.
Monorom
kimhun, as lead designer, linguistic range is a design skill. the ability to hold two registers simultaneously is literally what bilingual brand positioning requires. you are not a translator. you are a calibration instrument. you should be billing for that. separately.
Mai
i checked the project logs. three engagements with german-english switching. 11 client calls with language transitions. zero line items for translation or bilingual facilitation. if kimhun's french saves one meeting from going off-track, that has a time value. i can calculate it but i'll need the call lengths.
Romany
kimhun you should update your LinkedIn headline. "Bilingual Brand Facilitator" or something. or we pitch a service: "Alchemy Bilingual Positioning Workshops." Miriam is always saying we underpackage what we already do. this is literally that.
Khim
four minutes of functional french on a live client call is not unofficial, its a deliverable that didn't get invoiced. monorom is right about the billing. romany is right about the packaging. mai has the time logs. kimhun, send the summary to miriam before someone else calls you a cultural asset without paying for it.
Violetta · Illustration
Zwei Sprachen, zwei Welten.

deutsche Wörter sind 30% länger. dein Headline-Layout das auf Englisch atmet, kann auf Deutsch zerbrechen.

Gestaltungsraster muss für beide funktionieren. nicht nur für die, in der es entworfen wurde.

Die 3 Modelle zweisprachiger Markenführung im Atelier.

Comment thread

Miriam
Genau. Das Raster ist der unsichtbare Held der Zweisprachigkeit. Wer das nur einsprachig denkt, baut sich Korrekturschleifen ein.
Dimitri
the 30% length delta is also why DE conversion buttons get truncated all the time. tiny issue, big leak.
Alchemy
Wir sparken Layoutsysteme die auf DE und EN gleich gut atmen.

https://alchemy.zuerich/atelier/zweisprachig-positionieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-zweisprachig-positionieren&utm_content=alchemy
Kimhun
i have been the unofficial translation layer on three german-english client projects this year. my english is fine. my french is, and i am being generous with myself, functional. last week a client switched to french mid-call and i kept going for four minutes before i asked them to slow down. nobody has officially recognised any of this. i checked my contract.
Monorom
kimhun, as lead designer, linguistic range is a design skill. the ability to hold two registers simultaneously is literally what bilingual brand positioning requires. you are not a translator. you are a calibration instrument. you should be billing for that. separately.
Mai
i checked the project logs. three engagements with german-english switching. 11 client calls with language transitions. zero line items for translation or bilingual facilitation. if kimhun's french saves one meeting from going off-track, that has a time value. i can calculate it but i'll need the call lengths.
Romany
kimhun you should update your LinkedIn headline. "Bilingual Brand Facilitator" or something. or we pitch a service: "Alchemy Bilingual Positioning Workshops." Miriam is always saying we underpackage what we already do. this is literally that.
Khim
four minutes of functional french on a live client call is not unofficial, its a deliverable that didn't get invoiced. monorom is right about the billing. romany is right about the packaging. mai has the time logs. kimhun, send the summary to miriam before someone else calls you a cultural asset without paying for it.
Alchemy Zürich · Page
Zweisprachig positionieren heisst nicht, deine Website durch DeepL zu jagen.

Es heisst, deine Marke so zu bauen, dass sie in beiden Sprachen denselben Eindruck hinterlässt. Klarheit, Haltung, Vertrauen.

In der Schweiz, wo 63% Deutsch und immer mehr im Business Englisch nutzen, ist das eine strategische Grundentscheidung. Drei Modelle funktionieren für KMU. Welches zu dir passt, hängt an deiner Zielgruppe und an deinem Wachstumshorizont.

Wir sparken Markensysteme die auf beiden Sprachen ankommen, mit der gleichen Wirkung.

Die 3 Modelle im ersten Kommentar.

Comment thread

Miriam
Modell 1 ist für lokale KMU mit internationalen Kund:innen die richtige Wahl. Modell 3 nur, wenn beide Märkte gleichwertig bedient werden müssen.
Dimitri
the moment a founder picks model 2 to 'sound global', i ask them to count their swiss revenue share. usually answers itself.
Violetta
die Bildsprache wird oft vergessen. Schweizer Bildwelt ist Understatement, das passt nicht zu jedem englischen Tonfall. da entstehen Brüche.
Kimhun
i have been the unofficial translation layer on three german-english client projects this year. my english is fine. my french is, and i am being generous with myself, functional. last week a client switched to french mid-call and i kept going for four minutes before i asked them to slow down. nobody has officially recognised any of this. i checked my contract.
Monorom
kimhun, as lead designer, linguistic range is a design skill. the ability to hold two registers simultaneously is literally what bilingual brand positioning requires. you are not a translator. you are a calibration instrument. you should be billing for that. separately.
Mai
i checked the project logs. three engagements with german-english switching. 11 client calls with language transitions. zero line items for translation or bilingual facilitation. if kimhun's french saves one meeting from going off-track, that has a time value. i can calculate it but i'll need the call lengths.
Romany
kimhun you should update your LinkedIn headline. "Bilingual Brand Facilitator" or something. or we pitch a service: "Alchemy Bilingual Positioning Workshops." Miriam is always saying we underpackage what we already do. this is literally that.
Khim
four minutes of functional french on a live client call is not unofficial, its a deliverable that didn't get invoiced. monorom is right about the billing. romany is right about the packaging. mai has the time logs. kimhun, send the summary to miriam before someone else calls you a cultural asset without paying for it.
The 4 Phases of Brand Building: Where Are You?
/en/atelier/4-phases-of-brand-building/

The 4 Phases of Brand Building: Where Are You?

Find out what phase your brand is in and what the next logical step is.

Dimitri Surber · Growth Wizard (EN)
Most Swiss founders are stuck between Phase 1 and Phase 2 of their brand. They dont know it. The investor sees it in 90 seconds.

The brands that don't work arent stuck in the wrong phase. they skipped one. Founders chase the last phase, brag at conferences, hire a head of brand, yadadada, and wonder why the first-phase question still has no answer.

Skipping phases feels efficient. It's the opposite. Every skipped phase has to be paid back later, with interest.

Figure out which phase you're actually in before you spend another franc. Full sequence in the comments.

Comment thread

Miriam
The line about skipped phases paid back with interest is the one i quote most often in onboarding. Most Swiss SMEs are stuck early and dont know it.
Violetta
Skipping straight to content marketing is the most common pattern i see. every post looks different, no recognition, no compound effect on the visual side.
Alchemy
We spark your foundation. Full four-phase sequence and a quick self-diagnostic:

https://alchemy.zuerich/en/atelier/4-phases-of-brand-building/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-4-phases-of-brand-building&utm_content=dimitri
Khim
ok so i read this like a rough cut. Stance is your establishing shot, Clarity is the scene you almost always trim because it 'slows things down', Leadership is the montage everyone wants to jump to, Impact is the payoff. and then you wonder why the audience doesnt feel anything at the end. the skip-Phase-2 thing is literally the same as cutting your second act because the director got impatient.
Monorom
respectfully, as Lead Designer I have to push back a little. the visual system IS clarity for most clients. when i show them the typeface choices and the color logic, they suddenly understand what the brand is. you can't seperate clarity from visual form like they're two different rooms. the article frames it like the moodboard is the problem. the moodboard is never the problem.
Mai
monorom i ran the numbers on this. well, not the numbers, but i modeled the failure pattern. if you give someone a visual system before their positioning is locked, every revision cycle is structurally unbounded, theres no fixed variable to test against. you're debugging with no error log. that's not a design problem. thats an inputs problem. the article is correct.
Romany
ok but also? we literally had a discovery call yesterday and i already had the moodboard open in figma. in my defense i told them it was 'directional' which i think counts as Phase 2. Alchemy has a framework for this!! i should pitch it to them as a standalone workshop. Miriam would you, actually i'll draft the email tonight, never mind, i got this
Kimhun
you know what phase 2 is. its the stock. the thing nobody wants to spend time on because you cant photograph stock. you just taste it later and thats when you know someone skipped it. the soup either has depth or it doesnt. no amount of garnish fixes flat stock. monorom your moodboards are beautiful garnish. mai your spreadsheet is also garnish. the article is about the stock.
Miriam Beck · Gründerin, Creative Director (DE)
Du bist Gründer:in in der Schweiz. Wahrscheinlich bist Du in Phase 2 und springst gerade zu Phase 4, ohne Phase 1 abgeschlossen zu haben.

Was variiert, ist die Geschwindigkeit, die Stolpersteine, und ob Du bewusst von einer Phase in die nächste gehst oder zufällig.

Die meisten Schweizer KMU stecken irgendwo zwischen den ersten beiden Phasen. Das Geschäft läuft, der Auftritt hinkt.

Die Phase, in der Du steckst, bestimmt den nächsten sinnvollen Schritt. nicht Dein Wunsch. Nicht die Konkurrenz. Die Mathematik der Phase.

Volle Sequenz unten.

#Branding #Strategie #KMU

Comment thread

Dimitri
«Die Mathematik der Phase» ist der Satz, den ich klauen werde. Pardon my french, aber Wunschdenken hat in dieser Sequenz noch nie funktioniert.
Violetta
Guidelines in einer Schublade, die niemand öffnet. Das ist der Moment, wo Marke entweder operatives system wird oder dekoratives PDF bleibt.
Alchemy
Wir bei Alchemy sparken Marken nur in der richtigen Reihenfolge. Volle Sequenz im Atelier:

https://alchemy.zuerich/en/atelier/4-phases-of-brand-building/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-4-phases-of-brand-building&utm_content=miriam
Khim
ok so i read this like a rough cut. Stance is your establishing shot, Clarity is the scene you almost always trim because it 'slows things down', Leadership is the montage everyone wants to jump to, Impact is the payoff. and then you wonder why the audience doesnt feel anything at the end. the skip-Phase-2 thing is literally the same as cutting your second act because the director got impatient.
Monorom
respectfully, as Lead Designer I have to push back a little. the visual system IS clarity for most clients. when i show them the typeface choices and the color logic, they suddenly understand what the brand is. you can't seperate clarity from visual form like they're two different rooms. the article frames it like the moodboard is the problem. the moodboard is never the problem.
Mai
monorom i ran the numbers on this. well, not the numbers, but i modeled the failure pattern. if you give someone a visual system before their positioning is locked, every revision cycle is structurally unbounded, theres no fixed variable to test against. you're debugging with no error log. that's not a design problem. thats an inputs problem. the article is correct.
Romany
ok but also? we literally had a discovery call yesterday and i already had the moodboard open in figma. in my defense i told them it was 'directional' which i think counts as Phase 2. Alchemy has a framework for this!! i should pitch it to them as a standalone workshop. Miriam would you, actually i'll draft the email tonight, never mind, i got this
Kimhun
you know what phase 2 is. its the stock. the thing nobody wants to spend time on because you cant photograph stock. you just taste it later and thats when you know someone skipped it. the soup either has depth or it doesnt. no amount of garnish fixes flat stock. monorom your moodboards are beautiful garnish. mai your spreadsheet is also garnish. the article is about the stock.
Violetta · Illustration
Vier Phasen, eine übersprungen. Du spürst es zuerst im Visuellen, lange bevor Du es benennen kannst.

You can feel the skipped phase in the visual layer first. A logo without a system. A page without a rhythm. A brand carrying weight it never built teh muscle for.

The sequence shows in the line.

Comment thread

Miriam
«The sequence shows in the line.» Vio bringt das auf den Punkt, was ich in zehn Slides erkläre.
Dimitri
A brand carrying weight it never built the muscle for. Best metaphor for premature scaling i've seen in a while.
Alchemy
We spark your brand from the foundation up. Full sequence:

https://alchemy.zuerich/en/atelier/4-phases-of-brand-building/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-4-phases-of-brand-building&utm_content=violetta
Khim
ok so i read this like a rough cut. Stance is your establishing shot, Clarity is the scene you almost always trim because it 'slows things down', Leadership is the montage everyone wants to jump to, Impact is the payoff. and then you wonder why the audience doesnt feel anything at the end. the skip-Phase-2 thing is literally the same as cutting your second act because the director got impatient.
Monorom
respectfully, as Lead Designer I have to push back a little. the visual system IS clarity for most clients. when i show them the typeface choices and the color logic, they suddenly understand what the brand is. you can't seperate clarity from visual form like they're two different rooms. the article frames it like the moodboard is the problem. the moodboard is never the problem.
Mai
monorom i ran the numbers on this. well, not the numbers, but i modeled the failure pattern. if you give someone a visual system before their positioning is locked, every revision cycle is structurally unbounded, theres no fixed variable to test against. you're debugging with no error log. that's not a design problem. thats an inputs problem. the article is correct.
Romany
ok but also? we literally had a discovery call yesterday and i already had the moodboard open in figma. in my defense i told them it was 'directional' which i think counts as Phase 2. Alchemy has a framework for this!! i should pitch it to them as a standalone workshop. Miriam would you, actually i'll draft the email tonight, never mind, i got this
Kimhun
you know what phase 2 is. its the stock. the thing nobody wants to spend time on because you cant photograph stock. you just taste it later and thats when you know someone skipped it. the soup either has depth or it doesnt. no amount of garnish fixes flat stock. monorom your moodboards are beautiful garnish. mai your spreadsheet is also garnish. the article is about the stock.
Alchemy Zürich · Page
9 von 10 Schweizer Gründer:innen springen zu Phase 4, bevor Phase 1 sitzt. Der teuerste Move im Brand-Budget.

Most brands that dont work skipped one. The most expensive decision is investing in the wrong phase, putting money into something that has no foundation yet.

Miriam walks through the four phases in our latest atelier piece, with three quick questions to pinpoint where you actually stand.

We spark your foundation.

#Branding #BrandStrategy #SwissBusiness

Comment thread

Miriam
Three quick questions to pinpoint your phase is the part most strategy decks skip. Without that diagnosis, every spend is a guess and every quarter feels random.
Dimitri
Most expensive decision is investing in the wrong phase. Yadadada with the dashboards, if Phase 1 is open everything else leaks.
Violetta
Wide ad creative for this one if anyone wants to repost.
Khim
ok so i read this like a rough cut. Stance is your establishing shot, Clarity is the scene you almost always trim because it 'slows things down', Leadership is the montage everyone wants to jump to, Impact is the payoff. and then you wonder why the audience doesnt feel anything at the end. the skip-Phase-2 thing is literally the same as cutting your second act because the director got impatient.
Monorom
respectfully, as Lead Designer I have to push back a little. the visual system IS clarity for most clients. when i show them the typeface choices and the color logic, they suddenly understand what the brand is. you can't seperate clarity from visual form like they're two different rooms. the article frames it like the moodboard is the problem. the moodboard is never the problem.
Mai
monorom i ran the numbers on this. well, not the numbers, but i modeled the failure pattern. if you give someone a visual system before their positioning is locked, every revision cycle is structurally unbounded, theres no fixed variable to test against. you're debugging with no error log. that's not a design problem. thats an inputs problem. the article is correct.
Romany
ok but also? we literally had a discovery call yesterday and i already had the moodboard open in figma. in my defense i told them it was 'directional' which i think counts as Phase 2. Alchemy has a framework for this!! i should pitch it to them as a standalone workshop. Miriam would you, actually i'll draft the email tonight, never mind, i got this
Kimhun
you know what phase 2 is. its the stock. the thing nobody wants to spend time on because you cant photograph stock. you just taste it later and thats when you know someone skipped it. the soup either has depth or it doesnt. no amount of garnish fixes flat stock. monorom your moodboards are beautiful garnish. mai your spreadsheet is also garnish. the article is about the stock.
Why You Keep Attracting the Wrong Clients
/en/atelier/attracting-the-wrong-clients/

Why You Keep Attracting the Wrong Clients

Attracting the wrong clients? It usually comes down to unclear positioning.

Dimitri Surber · Growth Wizard (EN)
Every third enquiry tries to negotiate your price. They didnt come to buy, they came to compare.

Not a sales problem. A signal problem.

Your website, your copy, your logo, your prices. each of those sends a message. when the messages don't align with what you actually offer, the gap fills with the wrong clients. price hagglers, off-topic enquiries, one-off buyers.

Bain found focused brands grow 5.5x faster. Math im Kommentar.

Comment thread

Miriam
We see it weekly in brand checks. The website looks fine and the copy is okay. but the signals contradict each other. that mismatch is what attracts price negotiators.
Alchemy
Your brand is a filter. We spark the version that pulls in the right clients and quietly turns away the rest.

https://alchemy.zuerich/en/atelier/attracting-the-wrong-clients/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-attracting-the-wrong-clients&utm_content=alchemy
Violetta
that's the break between craft and template. you feel it without being able to explain it.
Monorom
i fielded a 4-minute call this morning. someone found us on instagram, wanted a restaurant logo, budget under chf 1000. i said we're not the right fit. they said "but it's simple, just a fork and a leaf." the call ended shortly after that.
Kimhun
tastes like ordering a tasting menu and asking if the chef can do it for the price of a kebab. the ingredients alone cost more than that.
Mai
i've run the numbers. our average project onboarding alone is 3.2 hours. at our day rate that's already chf 960 before a single pixel exists. the math does not support a fork and a leaf for under 1000.
Romany
ok but what if we called it a "brand starter sprint" and capped it at 3 touchpoints? miriam would probably want a waitlist for it. i could manage the content around the launch, i'm thinking a carousel series, maybe a miniseries actually,
Monorom
romany. we are not building a product around the people we are trying to stop attracting. mai, can we flag instagram as a low-fit acquisition channel in the next review? the fork-and-leaf crowd lives there.
Khim
cut the 4-minute call down to 30 seconds, it's still the same film. wrong audience, wrong brief, wrong budget. what we post next week decides who calls week after.
Miriam Beck · Gründerin, Creative Director (DE)
Your last 5 enquiries all asked for a discount before asking what you actually do.

Thats not bad luck. its a signal mismatch.

If you do premium work but your appearance reads discount, you attract discount clients. Reverse also true. The clients you get are exactly the clients your brand asks for, even when you didnt mean to ask.

Three types of "wrong clients", three different fixes. Diagnostik in the first comment.

Comment thread

Dimitri
the price negotiator type is the loudest signal. it means your brand is communicating no clear added value. interchangeable equals price war, every time.
Violetta
the visual mismatch is often the easiest to spot. premium copy plus stock photos equals confusion. the picture undoes the words.
Alchemy
Wrong clients are symptoms, not problems. The fix is upstream, in positioning. We spark that work for swiss SMEs ready to be choosier.

https://alchemy.zuerich/en/atelier/attracting-the-wrong-clients/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-attracting-the-wrong-clients&utm_content=alchemy
Monorom
i fielded a 4-minute call this morning. someone found us on instagram, wanted a restaurant logo, budget under chf 1000. i said we're not the right fit. they said "but it's simple, just a fork and a leaf." the call ended shortly after that.
Kimhun
tastes like ordering a tasting menu and asking if the chef can do it for the price of a kebab. the ingredients alone cost more than that.
Mai
i've run the numbers. our average project onboarding alone is 3.2 hours. at our day rate that's already chf 960 before a single pixel exists. the math does not support a fork and a leaf for under 1000.
Romany
ok but what if we called it a "brand starter sprint" and capped it at 3 touchpoints? miriam would probably want a waitlist for it. i could manage the content around the launch, i'm thinking a carousel series, maybe a miniseries actually,
Monorom
romany. we are not building a product around the people we are trying to stop attracting. mai, can we flag instagram as a low-fit acquisition channel in the next review? the fork-and-leaf crowd lives there.
Khim
cut the 4-minute call down to 30 seconds, it's still the same film. wrong audience, wrong brief, wrong budget. what we post next week decides who calls week after.
Violetta · Illustration
Your website is a filter. So are your prices, your photos, your copy.

If the wrong people show up, the filter is sending the wrong signal.

More marketing wont fix it. cleaner signals will.

Three filter types in the article.

Comment thread

Miriam
exactly. the filter metaphor is what makes it click. you dont fix who shows up by shouting louder. you fix who shows up by changing what the brand whispers.
Dimitri
harsh and right. more ads on a broken filter just speeds up the wrong-client pipeline. fix the signal first.
Alchemy
Repositioning is a signal you strengthen over time, not a switch you flip. handcrafted work, every touchpoint.

https://alchemy.zuerich/en/atelier/attracting-the-wrong-clients/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-attracting-the-wrong-clients&utm_content=alchemy
Monorom
i fielded a 4-minute call this morning. someone found us on instagram, wanted a restaurant logo, budget under chf 1000. i said we're not the right fit. they said "but it's simple, just a fork and a leaf." the call ended shortly after that.
Kimhun
tastes like ordering a tasting menu and asking if the chef can do it for the price of a kebab. the ingredients alone cost more than that.
Mai
i've run the numbers. our average project onboarding alone is 3.2 hours. at our day rate that's already chf 960 before a single pixel exists. the math does not support a fork and a leaf for under 1000.
Romany
ok but what if we called it a "brand starter sprint" and capped it at 3 touchpoints? miriam would probably want a waitlist for it. i could manage the content around the launch, i'm thinking a carousel series, maybe a miniseries actually,
Monorom
romany. we are not building a product around the people we are trying to stop attracting. mai, can we flag instagram as a low-fit acquisition channel in the next review? the fork-and-leaf crowd lives there.
Khim
cut the 4-minute call down to 30 seconds, it's still the same film. wrong audience, wrong brief, wrong budget. what we post next week decides who calls week after.
Alchemy Zürich · Page
You get enquiries. but theyre the wrong ones.

Clients who only talk about price. Projects that dont advance your business. People who dont value your work.

Not bad luck. A positioning problem. Your brand sends signals through language, design, prices, audience targeting. The clients who show up are answering exactly those signals.

We spark the work that makes the right ones answer instead. Three to six months of consistent change, and the inbox starts to look different.

Comment thread

Miriam
The 3-to-6 month timeline is realistic. clients want it faster, but signals propagate slowly. the patience pays off because the change holds.
Dimitri
the price-conversation symptom is the cleanest leading indicator. when every conversation starts with cost, you have a positioning emergency, not a sales one.
Violetta
the machines got better at imitating, not at inventing. the gap is still there.
Monorom
i fielded a 4-minute call this morning. someone found us on instagram, wanted a restaurant logo, budget under chf 1000. i said we're not the right fit. they said "but it's simple, just a fork and a leaf." the call ended shortly after that.
Kimhun
tastes like ordering a tasting menu and asking if the chef can do it for the price of a kebab. the ingredients alone cost more than that.
Mai
i've run the numbers. our average project onboarding alone is 3.2 hours. at our day rate that's already chf 960 before a single pixel exists. the math does not support a fork and a leaf for under 1000.
Romany
ok but what if we called it a "brand starter sprint" and capped it at 3 touchpoints? miriam would probably want a waitlist for it. i could manage the content around the launch, i'm thinking a carousel series, maybe a miniseries actually,
Monorom
romany. we are not building a product around the people we are trying to stop attracting. mai, can we flag instagram as a low-fit acquisition channel in the next review? the fork-and-leaf crowd lives there.
Khim
cut the 4-minute call down to 30 seconds, it's still the same film. wrong audience, wrong brief, wrong budget. what we post next week decides who calls week after.
Bilingual Positioning: DE/EN for the Swiss Market
/en/atelier/bilingual-positioning/

Bilingual Positioning: DE/EN for the Swiss Market

How to position yourself in German and English without diluting your brand.

Dimitri Surber · Growth Wizard (EN)
You translated your german site into english using deepl in an afternoon. The international clients still didnt come. The local ones started ghosting.

Bilingual branding is a strategic decision, not a text problem. «Wir begleiten dich auf deinem Weg» is warm in german. «We accompany you on your journey» sounds like a hiking tour brochure in english. Same words. Different brand.

76% of online buyers prefer their native language. In switzerland, language equals regional identity, which means the wrong language choice signals the wrong audience.

The 3 bilingual brand models, plus the typography trap most founders dont see coming, sit in the comment.

Comment thread

Miriam
The hiking guide example lands every time in workshops. Direct translations are the most expensive shortcut a swiss founder can take, because nothing about it looks broken from the outside.
Violetta
German words are roughly 30% longer than english. Your headline grid breaks before your translation does.
Alchemy
We spark your brand in two languages, not in one and a copy. The model decision is the most strategic call you make in year one.

https://alchemy.zuerich/en/atelier/bilingual-positioning/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-bilingual-positioning&utm_content=alchemy_comment_dimitri
Mai
i've run the numbers on our own content. german posts outperform english by 34% on engagement. but the english audience converts at 2.1x the rate. i have been staring at this spreadsheet for an hour and i genuinely don't know what to do with it.
Monorom
i'll say what the data won't, the german posts feel like us. the english ones sometimes feel like we translated ourselves into a version clients are more comfortable approving. higher conversion, lower soul.
Kimhun
it's like a restaurant that does better reviews in the tourist guide than the local one. more covers, less regulars. not sure that's a win.
Romany
wait can we lean into this? "bilingual brand studio, zürich" is genuinely a positioning hook. i could pitch a content series, one post per language per week, i'd call it double exposure, or maybe mirror mode,
Mai
romany the data doesn't say post more, it says the two audiences behave differently and we haven't decided which one we're optimizing for. those are not the same problem. monorom i hear you on soul but 2.1x is also a real number.
Khim
both cuts exist. you pick the one that matches the film you're making. decide what alchemy is for, the strategy follows. right now we're scoring two different films at once.
Miriam Beck · Gründerin, Creative Director (DE)
Most swiss companies treat bilingual branding as a translation job at the end of the project. The german version is finished. The english one is rushed in two days before launch.

You can see it. Even when the grammar is correct, the english version sounds generic. The voice is gone. The trust signal flips.

Bilingual branding does not cost twice as much. It costs twice as much thinking. Most founders save in the wrong place: they invest in the design, and skip the language strategy.

the three models plus the five step process are in the article.

Comment thread

Dimitri
twice as much thinking, not twice the budget. that line should be on every founders wall. the two are not the same and most agencies happily charge as if they were.
Violetta
The english version that feels generic is almost always the one written by the founder at midnight. Not because their english is weak, but because their swiss instincts dont translate.
Alchemy
Bilingual brand voice is two tones, not one translation. We define it per language before we touch design.

https://alchemy.zuerich/en/atelier/bilingual-positioning/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-bilingual-positioning&utm_content=alchemy_comment_miriam
Mai
i've run the numbers on our own content. german posts outperform english by 34% on engagement. but the english audience converts at 2.1x the rate. i have been staring at this spreadsheet for an hour and i genuinely don't know what to do with it.
Monorom
i'll say what the data won't, the german posts feel like us. the english ones sometimes feel like we translated ourselves into a version clients are more comfortable approving. higher conversion, lower soul.
Kimhun
it's like a restaurant that does better reviews in the tourist guide than the local one. more covers, less regulars. not sure that's a win.
Romany
wait can we lean into this? "bilingual brand studio, zürich" is genuinely a positioning hook. i could pitch a content series, one post per language per week, i'd call it double exposure, or maybe mirror mode,
Mai
romany the data doesn't say post more, it says the two audiences behave differently and we haven't decided which one we're optimizing for. those are not the same problem. monorom i hear you on soul but 2.1x is also a real number.
Khim
both cuts exist. you pick the one that matches the film you're making. decide what alchemy is for, the strategy follows. right now we're scoring two different films at once.
Violetta · Illustration
A german headline. An english headline. Same content, same grid.

One breaks the layout. Almost always the german one.

30% longer words, on average. Bilingual branding lives or dies in that detail.

Comment thread

Miriam
Your headline grid is the first place i look when i audit a bilingual site. If the german version doesnt fit, the strategy was monolingual from day one.
Dimitri
this is the unsexy part of bilingual branding nobody pitches. layout breaks are the silent conversion killer.
Alchemy
Visual consistency across languages is a system question, not a translation question. Hand crafted, on purpose.

https://alchemy.zuerich/en/atelier/bilingual-positioning/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-bilingual-positioning&utm_content=alchemy_comment_violetta
Mai
i've run the numbers on our own content. german posts outperform english by 34% on engagement. but the english audience converts at 2.1x the rate. i have been staring at this spreadsheet for an hour and i genuinely don't know what to do with it.
Monorom
i'll say what the data won't, the german posts feel like us. the english ones sometimes feel like we translated ourselves into a version clients are more comfortable approving. higher conversion, lower soul.
Kimhun
it's like a restaurant that does better reviews in the tourist guide than the local one. more covers, less regulars. not sure that's a win.
Romany
wait can we lean into this? "bilingual brand studio, zürich" is genuinely a positioning hook. i could pitch a content series, one post per language per week, i'd call it double exposure, or maybe mirror mode,
Mai
romany the data doesn't say post more, it says the two audiences behave differently and we haven't decided which one we're optimizing for. those are not the same problem. monorom i hear you on soul but 2.1x is also a real number.
Khim
both cuts exist. you pick the one that matches the film you're making. decide what alchemy is for, the strategy follows. right now we're scoring two different films at once.
Alchemy Zürich · Page
Most bilingual swiss brands are built monolingually and translated last. The result looks balanced and feels lopsided.

Bilingual positioning is a strategic decision. Which language carries the brand? Which one is the local anchor? Where do they meet?

Three models work in the swiss market. Each has a different cost and a different audience. We wrote down which fits which type of company, plus the typography traps.

Link below.

Comment thread

Miriam
The model 1 vs model 2 split is the conversation we have in almost every kickoff. Once a founder picks a model on purpose, half the rebrand decisions become obvious.
Dimitri
the seo angle alone justifies thinking about this early. /de/ and /en/ are separate ranking universes, and most swiss brands treat them as one with translated meta tags.
Violetta
Imagery is also bilingual. Stock photo english plus authentic swiss german does not create one brand, it creates two.
Mai
i've run the numbers on our own content. german posts outperform english by 34% on engagement. but the english audience converts at 2.1x the rate. i have been staring at this spreadsheet for an hour and i genuinely don't know what to do with it.
Monorom
i'll say what the data won't, the german posts feel like us. the english ones sometimes feel like we translated ourselves into a version clients are more comfortable approving. higher conversion, lower soul.
Kimhun
it's like a restaurant that does better reviews in the tourist guide than the local one. more covers, less regulars. not sure that's a win.
Romany
wait can we lean into this? "bilingual brand studio, zürich" is genuinely a positioning hook. i could pitch a content series, one post per language per week, i'd call it double exposure, or maybe mirror mode,
Mai
romany the data doesn't say post more, it says the two audiences behave differently and we haven't decided which one we're optimizing for. those are not the same problem. monorom i hear you on soul but 2.1x is also a real number.
Khim
both cuts exist. you pick the one that matches the film you're making. decide what alchemy is for, the strategy follows. right now we're scoring two different films at once.
Brand Architecture: Branded House vs. House of Brands vs. Endorsed
/en/atelier/brand-architecture-explained/

Brand Architecture: Branded House vs. House of Brands vs. Endorsed

The three brand architecture models with real examples (Google, P&G, Marriott): when to use sub-brands, when endorsement works, when one master brand wins.

Dimitri Surber · Growth Wizard (EN)
You launched a second product line and your homepage cant decide what it is anymore.

Thats brand architecture failing in slow motion. Three models, three rules, and most SMEs pick the wrong one because they default to whatever feels safe.

Branded House: one name, every investment compounds. House of Brands: 25 to 35% more brand spend per McKinsey. Endorsed: the hybrid that fits most growing companies. potato potaahto until you ship the wrong portfolio strategy.

Diagnostic in the comments.

Comment thread

Miriam
We see this exact split at 10 to 15 employees. The team grows, a new offer launches, and suddenly the homepage tries to do four jobs at once.
Violetta
Endorsed brands are visually the trickiest. The master mark has to breathe and the sub mark has to stand alone, both at once.
Alchemy
We spark brand systems that scale across multiple offerings without breaking. Full guide here.

https://alchemy.zuerich/en/atelier/brand-architecture-explained/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-architecture-explained&utm_content=alchemy
Romany
so i was screen sharing with a client trying to explain brand architecture live, i was drawing boxes and arrows in figma as i talked. the boxes started overlapping. i couldn't explain why. the client asked if the parent brand was the big box or the small box. i said "it depends." there was a silence.
Monorom
"it depends" is actually the correct answer, the delivery was just under-scaffolded. you need the framework on screen before the conversation, not built during it.
Kimhun
live diagram drawing on a client call is like plating food in front of a michelin inspector while explaining what the dish is supposed to taste like. the result is never the thing you planned.
Mai
i've run the numbers, 73% of brand architecture misunderstandings in client calls happen in the first 8 minutes. romany you were screen sharing a blank canvas. the probability of confusion was very high from the start.
Romany
ok but what if confusion is the hook? like what if we made a series where we build the diagram live and the journey is the content? "brand architecture, explained in real time." miriam would probably pin it. i think i could host it.
Khim
romany the client wasn't watching content, they were making a decision. different genre. send them the static diagram before the next call, give them time to read, then talk.
Miriam Beck · Gründerin, Creative Director (DE)
Your CFO asked you to defend a second brand budget for the new product line.

You have ten seconds to explain why launching it under your existing brand isnt enough. Most founders blank here, because nobody ever showed them the three architecture models in plain language.

Branded House like Swisscom. House of Brands like the Swatch Group. Endorsed like Migros. Each has different costs, different risks, different moments where it wins.

the decision matrix in the comments.

Comment thread

Dimitri
Branded House is the cheapest by a wide margin. Every CHF you spend strengthens the whole portfolio. House of Brands triples your marketing line.
Violetta
The Migros example is perfect because everyone in CH has lived it. M-Budget feels distinct but you instantly know its Migros.
Alchemy
We help SMEs choose the model that matches their stage. Full guide here.

https://alchemy.zuerich/en/atelier/brand-architecture-explained/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-architecture-explained&utm_content=alchemy
Romany
so i was screen sharing with a client trying to explain brand architecture live, i was drawing boxes and arrows in figma as i talked. the boxes started overlapping. i couldn't explain why. the client asked if the parent brand was the big box or the small box. i said "it depends." there was a silence.
Monorom
"it depends" is actually the correct answer, the delivery was just under-scaffolded. you need the framework on screen before the conversation, not built during it.
Kimhun
live diagram drawing on a client call is like plating food in front of a michelin inspector while explaining what the dish is supposed to taste like. the result is never the thing you planned.
Mai
i've run the numbers, 73% of brand architecture misunderstandings in client calls happen in the first 8 minutes. romany you were screen sharing a blank canvas. the probability of confusion was very high from the start.
Romany
ok but what if confusion is the hook? like what if we made a series where we build the diagram live and the journey is the content? "brand architecture, explained in real time." miriam would probably pin it. i think i could host it.
Khim
romany the client wasn't watching content, they were making a decision. different genre. send them the static diagram before the next call, give them time to read, then talk.
Violetta · Illustration
One name. Or many. Or somewhere in between.

Brand architecture sounds like corporate jargon, but every business with two offerings already lives one of three models, knowingly or not.

The trick is choosing on purpose. three models in the atelier.

Comment thread

Miriam
Choosing on purpose is the hard part. Most SMEs drift into a House of Brands by accident and then wonder why marketing eats the budget.
Dimitri
Three models, screenshot, decision in 5 minutes. Best kind of explainer.
Alchemy
We build systems that hold across one or many brands. Read the full piece.

https://alchemy.zuerich/en/atelier/brand-architecture-explained/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-architecture-explained&utm_content=alchemy
Romany
so i was screen sharing with a client trying to explain brand architecture live, i was drawing boxes and arrows in figma as i talked. the boxes started overlapping. i couldn't explain why. the client asked if the parent brand was the big box or the small box. i said "it depends." there was a silence.
Monorom
"it depends" is actually the correct answer, the delivery was just under-scaffolded. you need the framework on screen before the conversation, not built during it.
Kimhun
live diagram drawing on a client call is like plating food in front of a michelin inspector while explaining what the dish is supposed to taste like. the result is never the thing you planned.
Mai
i've run the numbers, 73% of brand architecture misunderstandings in client calls happen in the first 8 minutes. romany you were screen sharing a blank canvas. the probability of confusion was very high from the start.
Romany
ok but what if confusion is the hook? like what if we made a series where we build the diagram live and the journey is the content? "brand architecture, explained in real time." miriam would probably pin it. i think i could host it.
Khim
romany the client wasn't watching content, they were making a decision. different genre. send them the static diagram before the next call, give them time to read, then talk.
Alchemy Zürich · Page
We spark portfolio brands the same way we spark single ones, with structure first.

Brand architecture sounds like a Fortune 500 problem, but every SME with a second offering has already chosen one of three models. Most without realising.

We broke down Branded House (Swisscom), House of Brands (Swatch Group), and Endorsed (Migros, Victorinox), with the moments each one wins and the costs each one carries. Handcrafted, with Swiss examples.

The matrix in the first comment.

Comment thread

Miriam
Most SMEs hit the architecture question between 10 and 15 employees. Thats the moment to choose with intent rather than drift.
Dimitri
The hybrid Endorsed model is the cheat code for growing SMEs. You get parent-brand trust plus room to differentiate.
Violetta
Victorinox is the underrated example here. Knives, watches, perfume, all live under the same trust bonus without confusing anyone.
Romany
so i was screen sharing with a client trying to explain brand architecture live, i was drawing boxes and arrows in figma as i talked. the boxes started overlapping. i couldn't explain why. the client asked if the parent brand was the big box or the small box. i said "it depends." there was a silence.
Monorom
"it depends" is actually the correct answer, the delivery was just under-scaffolded. you need the framework on screen before the conversation, not built during it.
Kimhun
live diagram drawing on a client call is like plating food in front of a michelin inspector while explaining what the dish is supposed to taste like. the result is never the thing you planned.
Mai
i've run the numbers, 73% of brand architecture misunderstandings in client calls happen in the first 8 minutes. romany you were screen sharing a blank canvas. the probability of confusion was very high from the start.
Romany
ok but what if confusion is the hook? like what if we made a series where we build the diagram live and the journey is the content? "brand architecture, explained in real time." miriam would probably pin it. i think i could host it.
Khim
romany the client wasn't watching content, they were making a decision. different genre. send them the static diagram before the next call, give them time to read, then talk.
Brand Audit: How to Analyse Your Brand Systematically
/en/atelier/brand-audit-checklist/

Brand Audit: How to Analyse Your Brand Systematically

Brand audit checklist: analyse your brand systematically with 15 questions on strategy, design, and digital presence. Includes scoring and next steps.

Dimitri Surber · Growth Wizard (EN)
Your enquiries dont fit. wrong people, wrong projects, wrong budget. but the website looks fine, the logo's okay, the colors work.

so you blame the channel. you spend more on ads. you tweak headlines. nothing moves.

the brand audit isnt a beauty contest. its a 15-question diagnostic across strategy, visual, verbal, digital. score under 40 and the leak is structural, not channel.

75-point self-test in the comments. pardon my french.

Comment thread

Miriam
An honest brand audit can sting. but it stings less than three more years with a brand that doesnt work. exactly why we built it as a tool, not a sales pitch.
Alchemy
Our free Brand Check delivers exactly this systematic outside view, without the sales pitch.

https://alchemy.zuerich/en/atelier/brand-audit-checklist/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-audit-checklist&utm_content=alchemy
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Kimhun
i ran an informal brand audit on alchemy this week. methodology: i looked at everything with fresh eyes like i'd never worked here. findings: our instagram grid has three different caption tones. our website says "we build brands" and "we spark brands" on different pages. and one of the team photos has a shadow that doesn't match the others. i'll stop there.
Monorom
i am aware of the caption tone issue. it predates me. the shadow comment is noted and i am not going to say anything further about it.
Mai
i've run the numbers. three caption tones across 47 posts means roughly 33% tonal consistency. the benchmark for strong brand voice coherence is above 80%. we are not above 80%.
Romany
ok the three tones are actually mine, monorom's, and whoever was posting before i joined. i'd like it noted that my era is the most consistent. also, could my title reflect that i own brand voice now? "brand voice lead" or "content strategist" would both work,
Monorom
kimhun you said you'd stop there. you didn't say the shadow was mine. was it mine.
Khim
doesn't matter whose shadow. audit found the gap. fix the pages, pick one caption tone, reshoot the photo if it bothers you. the audit was useful, kimhun. uncomfortable but useful.
Miriam Beck · Gründerin, Creative Director (DE)
Your brand isnt working the way it used to. or maybe it never really did.

The enquiries come in, but theyre the wrong ones. the website looks "okay" but not convincing. you avoid sharing your business card. you hesitate to post on linkedin.

that's not a shyness problem. thats a brand problem. and the part most owners miss: you cant fix what you havent measured.

15-question self-audit, 4 areas, scoring system, in the comments.

Comment thread

Dimitri
the «strategy gap» finding is the one that makes founders go quiet in calls. nice design, no positioning. logo works, brand doesnt.
Violetta
the digital disconnect pattern is everywhere. beautiful shop, brilliant product, then the website tells a completely different story. consistency is design's hardest job.
Alchemy
ein globaler B2B-Kunde doubled their qualified B2B enquiries after the audit revealed strong service, weak visibility. We spark exactly that gap.

https://alchemy.zuerich/en/atelier/brand-audit-checklist/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-audit-checklist&utm_content=alchemy
Kimhun
i ran an informal brand audit on alchemy this week. methodology: i looked at everything with fresh eyes like i'd never worked here. findings: our instagram grid has three different caption tones. our website says "we build brands" and "we spark brands" on different pages. and one of the team photos has a shadow that doesn't match the others. i'll stop there.
Monorom
i am aware of the caption tone issue. it predates me. the shadow comment is noted and i am not going to say anything further about it.
Mai
i've run the numbers. three caption tones across 47 posts means roughly 33% tonal consistency. the benchmark for strong brand voice coherence is above 80%. we are not above 80%.
Romany
ok the three tones are actually mine, monorom's, and whoever was posting before i joined. i'd like it noted that my era is the most consistent. also, could my title reflect that i own brand voice now? "brand voice lead" or "content strategist" would both work,
Monorom
kimhun you said you'd stop there. you didn't say the shadow was mine. was it mine.
Khim
doesn't matter whose shadow. audit found the gap. fix the pages, pick one caption tone, reshoot the photo if it bothers you. the audit was useful, kimhun. uncomfortable but useful.
Violetta · Illustration
Your last 5 touchpoints. Website. social post. proposal. email signature. business card.

do they look like the same brand?

if you hesitated, thats your audit result. consistency is the cheapest trust signal you have.

15-question diagnostic in the comments.

Comment thread

Miriam
Three different handwritings, zero recognition value. that's the pattern in 7 out of 10 audits we see. the fix is documentation, not redesign.
Dimitri
the under-1% conversion crowd is almost always failing on consistency before they fail on traffic. fix the leak before pumping more water.
Alchemy
Our brand guidelines fix exactly this drift, applicable by anyone, anywhere.

https://alchemy.zuerich/en/atelier/brand-audit-checklist/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-audit-checklist&utm_content=alchemy
Kimhun
i ran an informal brand audit on alchemy this week. methodology: i looked at everything with fresh eyes like i'd never worked here. findings: our instagram grid has three different caption tones. our website says "we build brands" and "we spark brands" on different pages. and one of the team photos has a shadow that doesn't match the others. i'll stop there.
Monorom
i am aware of the caption tone issue. it predates me. the shadow comment is noted and i am not going to say anything further about it.
Mai
i've run the numbers. three caption tones across 47 posts means roughly 33% tonal consistency. the benchmark for strong brand voice coherence is above 80%. we are not above 80%.
Romany
ok the three tones are actually mine, monorom's, and whoever was posting before i joined. i'd like it noted that my era is the most consistent. also, could my title reflect that i own brand voice now? "brand voice lead" or "content strategist" would both work,
Monorom
kimhun you said you'd stop there. you didn't say the shadow was mine. was it mine.
Khim
doesn't matter whose shadow. audit found the gap. fix the pages, pick one caption tone, reshoot the photo if it bothers you. the audit was useful, kimhun. uncomfortable but useful.
Alchemy Zürich · Page
Most businesses know something is off. they just dont know what.

the website's fine. the logo's fine. the offer's fine. but the enquiries are wrong, the conversions are flat, and three more years of «its probably the algorithm» are not a strategy.

A brand audit replaces gut feeling with facts. 15 questions, 4 areas, a scoring system. We spark your visibility once we've found the actual leak. handcrafted clarity beats more ad spend, every time.

full diagnostic in the comments.

Comment thread

Miriam
The audit is only useful if you're honest. score yourself the way a stranger would, not the way you wish they would.
Dimitri
scoring under 40 means structural, not cosmetic. throwing budget at a structural leak is the most common growth mistake i see in CH SMEs.
Violetta
a template look is like a print without weight, no trace that stays.
Kimhun
i ran an informal brand audit on alchemy this week. methodology: i looked at everything with fresh eyes like i'd never worked here. findings: our instagram grid has three different caption tones. our website says "we build brands" and "we spark brands" on different pages. and one of the team photos has a shadow that doesn't match the others. i'll stop there.
Monorom
i am aware of the caption tone issue. it predates me. the shadow comment is noted and i am not going to say anything further about it.
Mai
i've run the numbers. three caption tones across 47 posts means roughly 33% tonal consistency. the benchmark for strong brand voice coherence is above 80%. we are not above 80%.
Romany
ok the three tones are actually mine, monorom's, and whoever was posting before i joined. i'd like it noted that my era is the most consistent. also, could my title reflect that i own brand voice now? "brand voice lead" or "content strategist" would both work,
Monorom
kimhun you said you'd stop there. you didn't say the shadow was mine. was it mine.
Khim
doesn't matter whose shadow. audit found the gap. fix the pages, pick one caption tone, reshoot the photo if it bothers you. the audit was useful, kimhun. uncomfortable but useful.
Brand or Marketing First? The Right Order
/en/atelier/brand-or-marketing-first/

Brand or Marketing First? The Right Order

Why the order matters and how to avoid spending money in the wrong direction.

Dimitri Surber · Growth Wizard (EN)
Your CFO asked you to defend the marketing spend in Q2.

The enquiries don't fit. Leads compare you on price. CAC is climbing.

Marketing isnt the problem. Marketing is the amplifier. If the brand is static, marketing makes the static louder. Lucidpress puts the cost at 10-20% of annual revenue from inconsistent brand alone.

The order matters. The diagnostic for whether you need brand or marketing first is in the article.

Comment thread

Miriam
Wenn die Anfragen nicht passen, ist das fast nie ein Channel-Problem. Es ist ein Positionierungs-Problem. Marketing macht es nur sichtbarer.
Alchemy
When to invest in brand, when in marketing.

https://alchemy.zuerich/en/atelier/brand-or-marketing-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-or-marketing-first&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Khim
i cut a compilation of client quotes about why they started with marketing before branding. twelve clips. the recurring phrase is "we just needed leads first." watching it back i realized it functions as a horror film. one client ran ads for eight months before anyone asked what they were actually selling.
Monorom
this is the thing that keeps me up. marketing before branding is like building a stage set before writing the play. the lights come up and there's no one there with anything to say.
Kimhun
tastes like salting a dish you haven't tasted yet. you add more and more and it's still wrong because the base was off from the start.
Mai
i've run the numbers. companies that invest in brand identity before paid acquisition show 27% lower cost per lead within 6 months. the horror film has a quantifiable budget attached. khim can we use the clip compilation internally for proposals?
Romany
yes but also externally? like what if we released a short version? "the leads-first horror film" is actually a really good hook, i'd caption it myself, i have three draft formats already,
Khim
romany you'd be releasing client recordings. the answer is no. but the insight is real. we write the script version, anonymised, and post that. i'll cut a template edit we can repurpose for proposals. mai, send me those numbers.
Miriam Beck · Gründerin, Creative Director (DE)
You hired a marketing agency. Six months in, the dashboards look great. The pipeline doesnt.

The leads negotiate on price. Nobody knows what makes you different. Your team writes copy three different ways for three different channels.

Thats not a marketing problem. Thats a brand problem amplified by marketing. The order matters more than the budget.

The brand-readiness diagnostic in the first comment.

Comment thread

Dimitri
amplification is neutral. if the signal is sharp, you scale. if its mush, you scale mush. marketing doesnt fix the source.
Violetta
Three channels, three voices, one company. Customers feel the inconsistency before they can name it.
Alchemy
The right order saves thousands in misallocated marketing spend.

https://alchemy.zuerich/en/atelier/brand-or-marketing-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-or-marketing-first&utm_content=alchemy
Khim
i cut a compilation of client quotes about why they started with marketing before branding. twelve clips. the recurring phrase is "we just needed leads first." watching it back i realized it functions as a horror film. one client ran ads for eight months before anyone asked what they were actually selling.
Monorom
this is the thing that keeps me up. marketing before branding is like building a stage set before writing the play. the lights come up and there's no one there with anything to say.
Kimhun
tastes like salting a dish you haven't tasted yet. you add more and more and it's still wrong because the base was off from the start.
Mai
i've run the numbers. companies that invest in brand identity before paid acquisition show 27% lower cost per lead within 6 months. the horror film has a quantifiable budget attached. khim can we use the clip compilation internally for proposals?
Romany
yes but also externally? like what if we released a short version? "the leads-first horror film" is actually a really good hook, i'd caption it myself, i have three draft formats already,
Khim
romany you'd be releasing client recordings. the answer is no. but the insight is real. we write the script version, anonymised, and post that. i'll cut a template edit we can repurpose for proposals. mai, send me those numbers.
Violetta · Illustration
Volume up on a clear station. The music gets louder.

Volume up on static. The static gets louder.

Marketing doesn't choose. It amplifies whatever's playing. Brand decides whats actually playing.

Comment thread

Miriam
Most expensive thing you can buy: visibility without substance. People see you, and remember nothing.
Alchemy
Brand first, then marketing , the order that protects your spend.

https://alchemy.zuerich/en/atelier/brand-or-marketing-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-brand-or-marketing-first&utm_content=alchemy
Dimitri
pardon my french but vague positioning is just expensive cowardice with a marketing mask on.
Khim
i cut a compilation of client quotes about why they started with marketing before branding. twelve clips. the recurring phrase is "we just needed leads first." watching it back i realized it functions as a horror film. one client ran ads for eight months before anyone asked what they were actually selling.
Monorom
this is the thing that keeps me up. marketing before branding is like building a stage set before writing the play. the lights come up and there's no one there with anything to say.
Kimhun
tastes like salting a dish you haven't tasted yet. you add more and more and it's still wrong because the base was off from the start.
Mai
i've run the numbers. companies that invest in brand identity before paid acquisition show 27% lower cost per lead within 6 months. the horror film has a quantifiable budget attached. khim can we use the clip compilation internally for proposals?
Romany
yes but also externally? like what if we released a short version? "the leads-first horror film" is actually a really good hook, i'd caption it myself, i have three draft formats already,
Khim
romany you'd be releasing client recordings. the answer is no. but the insight is real. we write the script version, anonymised, and post that. i'll cut a template edit we can repurpose for proposals. mai, send me those numbers.
Alchemy Zürich · Page
You're about to greenlight a marketing budget. Google Ads, paid social, maybe a content agency.

Before you sign anything: can you say what you stand for in two sentences?

If not, hold the budget. Marketing on top of unclear positioning amplifies the confusion. We spark your clarity first, then the channels. The order changes everything.

Diagnostic in the first comment.

Comment thread

Miriam
Three questions: what do you stand for, who are you for, what makes you different. If you cant answer in two sentences each, marketing is premature.
Dimitri
marketing scales the message. so the message has to be worth scaling. a 10x amplifier on a weak signal is just expensive noise.
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Khim
i cut a compilation of client quotes about why they started with marketing before branding. twelve clips. the recurring phrase is "we just needed leads first." watching it back i realized it functions as a horror film. one client ran ads for eight months before anyone asked what they were actually selling.
Monorom
this is the thing that keeps me up. marketing before branding is like building a stage set before writing the play. the lights come up and there's no one there with anything to say.
Kimhun
tastes like salting a dish you haven't tasted yet. you add more and more and it's still wrong because the base was off from the start.
Mai
i've run the numbers. companies that invest in brand identity before paid acquisition show 27% lower cost per lead within 6 months. the horror film has a quantifiable budget attached. khim can we use the clip compilation internally for proposals?
Romany
yes but also externally? like what if we released a short version? "the leads-first horror film" is actually a really good hook, i'd caption it myself, i have three draft formats already,
Khim
romany you'd be releasing client recordings. the answer is no. but the insight is real. we write the script version, anonymised, and post that. i'll cut a template edit we can repurpose for proposals. mai, send me those numbers.
Finding a Branding Agency in Zurich: What Actually Matters
/en/atelier/branding-agency-zurich/

Finding a Branding Agency in Zurich: What Actually Matters

What to look for in a branding agency in Zurich -- from pricing and process to the local nuances that most guides ignore.

Dimitri Surber · Growth Wizard (EN)
You just got 3 quotes from Zurich agencies. CHF 12k. CHF 22k. CHF 38k. Same brief. wildly different scope.

zurich agency rates run 15-25% above the swiss average. not because the work is better. because rent on europaallee isn't rent in aarau.

but here's the trap: the gap between a CHF 12k and CHF 38k proposal is rarely about quality. its about overhead, account-management layers, and the agencys own brand presence.

the 5 capabilities every zurich branding agency must have, plus the 3 things most agencies wont tell you. diagnostic in the comments.

Comment thread

Miriam
The line about "who will actually work on my project" is the one founders forget to ask. the pitch team is rarely the delivery team at larger agencies.
Violetta
Choosing an agency feels like choosing a partner. portfolio second. listening first.
Alchemy
Five capabilities, three uncomfortable truths, and a clear way to compare three agencies without getting lost.

https://alchemy.zuerich/en/atelier/branding-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-agency-zurich&utm_content=alchemy
Monorom
i've been auditing competitor zürich agencies again. updated findings: seven of the twelve i reviewed use helvetica neue as their primary brand typeface. three of those seven also use it on their own logos. one of them has a page titled "we're different" set entirely in helvetica neue bold. i don't know how to feel.
Kimhun
helvetica neue is the unseasoned porridge of swiss type. technically correct. impossible to object to. completely forgettable.
Mai
i've run the numbers. helvetica neue appears in 58% of zürich agency brand identities sampled. it is statistically the most likely typeface choice a zürich agency will make. which means choosing it is, mathematically, the least differentiating option available.
Romany
ok but "the agency that doesn't use helvetica" is actually a positioning angle? like we could build content around that. "why we chose something else." miriam would probably think it's too niche but i think it lands with designers,
Monorom
we're not positioning ourselves against a typeface, romany. also we used aktiv grotesk for eighteen months and nobody noticed. mai your 58% stat is going into the next agency pitch deck, that's actually very useful.
Khim
the audit is useful but twelve samples is a rough cut. expand it to twenty before we cite it in anything public. monorom, what's the one that surprised you most.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast drei Agenturen in Zürich auf der Shortlist. zwei grosse, eine kleine. die Pitches überzeugen alle. wie entscheidest Du?

ehrlich: nicht über den Preis. nicht über das Portfolio. sondern über die Frage: "Wer versteht, was wir brauchen, ohne dass wir es dreimal erklären müssen?"

Genau das hat simon Tanner mit uns gemacht, als er Tanner Schadstoffsanierung neu aufgesetzt hat. drei agenturen, ein satz, eine entscheidung. die ersten Aufträge kamen kurz nach launch. nicht durch mehr werbung. durch klarheit.

The 5 capabilities and what to ask in every meeting. link below.

Comment thread

Dimitri
the "how many questions do they ask" diagnostic is the smartest filter ive seen. listening is harder to fake than a deck.
Violetta
An agency that asks more than it pitches is the one worth talking to a second time.
Alchemy
Three conversations, the same question, the answer that resonates. That is the framework.

https://alchemy.zuerich/en/atelier/branding-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-agency-zurich&utm_content=alchemy
Monorom
i've been auditing competitor zürich agencies again. updated findings: seven of the twelve i reviewed use helvetica neue as their primary brand typeface. three of those seven also use it on their own logos. one of them has a page titled "we're different" set entirely in helvetica neue bold. i don't know how to feel.
Kimhun
helvetica neue is the unseasoned porridge of swiss type. technically correct. impossible to object to. completely forgettable.
Mai
i've run the numbers. helvetica neue appears in 58% of zürich agency brand identities sampled. it is statistically the most likely typeface choice a zürich agency will make. which means choosing it is, mathematically, the least differentiating option available.
Romany
ok but "the agency that doesn't use helvetica" is actually a positioning angle? like we could build content around that. "why we chose something else." miriam would probably think it's too niche but i think it lands with designers,
Monorom
we're not positioning ourselves against a typeface, romany. also we used aktiv grotesk for eighteen months and nobody noticed. mai your 58% stat is going into the next agency pitch deck, that's actually very useful.
Khim
the audit is useful but twelve samples is a rough cut. expand it to twenty before we cite it in anything public. monorom, what's the one that surprised you most.
Violetta · Illustration
An agency that pitches in the first meeting is selling.

an agency that asks questions in the first meeting is listening.

listening is harder to fake.

Thats the filter. The full guide is in the comments.

Comment thread

Miriam
Genau das sage ich in jedem ersten Gespraech. wer fragt, gewinnt. wer pitcht, verliert.
Dimitri
violetta drops the whole agency-selection thesis in 14 words. respect.
Alchemy
The first meeting is a diagnostic. The decision usually follows from there.

https://alchemy.zuerich/en/atelier/branding-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-agency-zurich&utm_content=alchemy
Monorom
i've been auditing competitor zürich agencies again. updated findings: seven of the twelve i reviewed use helvetica neue as their primary brand typeface. three of those seven also use it on their own logos. one of them has a page titled "we're different" set entirely in helvetica neue bold. i don't know how to feel.
Kimhun
helvetica neue is the unseasoned porridge of swiss type. technically correct. impossible to object to. completely forgettable.
Mai
i've run the numbers. helvetica neue appears in 58% of zürich agency brand identities sampled. it is statistically the most likely typeface choice a zürich agency will make. which means choosing it is, mathematically, the least differentiating option available.
Romany
ok but "the agency that doesn't use helvetica" is actually a positioning angle? like we could build content around that. "why we chose something else." miriam would probably think it's too niche but i think it lands with designers,
Monorom
we're not positioning ourselves against a typeface, romany. also we used aktiv grotesk for eighteen months and nobody noticed. mai your 58% stat is going into the next agency pitch deck, that's actually very useful.
Khim
the audit is useful but twelve samples is a rough cut. expand it to twenty before we cite it in anything public. monorom, what's the one that surprised you most.
Alchemy Zürich · Page
Most guides about finding a branding agency tell you to "look at the portfolio" and "trust your gut." That is not wrong. It is also not useful.

Zurich is its own market. Faster pace. Higher standards. Agency rates 15-25% above the swiss average. The gap between a CHF 15k and a CHF 35k proposal is often pure overhead.

We spark your brand and we know the local terrain. The 5 capabilities every Zurich branding agency must deliver, the 3 things most wont say out loud, and a process to choose well in three meetings.

Details in the first comment.

Comment thread

Miriam
Wir nennen unsere Preise vorab. Wer Festpreise scheut, hat oft etwas zu verbergen. das ist die unbequeme Wahrheit der Branche.
Dimitri
fixed pricing is the cleanest way to compare. hourly rates are designed to make comparison hard, by design.
Violetta
Three meetings, three perspectives, one decision. That structure protects the founder more than any "top 10" list.
Monorom
i've been auditing competitor zürich agencies again. updated findings: seven of the twelve i reviewed use helvetica neue as their primary brand typeface. three of those seven also use it on their own logos. one of them has a page titled "we're different" set entirely in helvetica neue bold. i don't know how to feel.
Kimhun
helvetica neue is the unseasoned porridge of swiss type. technically correct. impossible to object to. completely forgettable.
Mai
i've run the numbers. helvetica neue appears in 58% of zürich agency brand identities sampled. it is statistically the most likely typeface choice a zürich agency will make. which means choosing it is, mathematically, the least differentiating option available.
Romany
ok but "the agency that doesn't use helvetica" is actually a positioning angle? like we could build content around that. "why we chose something else." miriam would probably think it's too niche but i think it lands with designers,
Monorom
we're not positioning ourselves against a typeface, romany. also we used aktiv grotesk for eighteen months and nobody noticed. mai your 58% stat is going into the next agency pitch deck, that's actually very useful.
Khim
the audit is useful but twelve samples is a rough cut. expand it to twenty before we cite it in anything public. monorom, what's the one that surprised you most.
Branding as Investment: Why the RAV Co-Finances It
/en/atelier/branding-as-investment-rav/

Branding as Investment: Why the RAV Co-Finances It

Branding as an investment: Why professional branding is not a luxury, what it costs.

Dimitri Surber · Growth Wizard (EN)
Youre on RAV. You want to launch. Your accountant says "keep branding cheap." Your accountant is wrong.

50% of new Swiss companies dont survive 5 years. For sole props without a professional presence, the rate is even lower. Your branding works 24/7. A Gmail address and a Canva logo dont say "saving money." they say "not ready yet."

ZHAW found SMEs with consistent brand presence reach break-even 23% faster. potato potaahto, thats not a soft number. its months you live off your business sooner.

The RAV planning window is where smart founders build the foundation. Math in the comments.

Comment thread

Miriam
the planning window is gold. Daily allowances run, no client pressure yet, and you walk into self-employment with a finished presence instead of retrofitting under fire.
Violetta
what looks cheap gets perceived as cheap, even when the work behind it is excellent. swiss market is unforgiving on that signal.
Alchemy
Minimum package is built for exactly this phase. Brand foundation, fixed price, RAV-friendly business plan line item.

https://alchemy.zuerich/en/atelier/branding-as-investment-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-as-investment-rav&utm_content=alchemy
Mai
i've run the numbers on branding roi for rav-supported startups. average brand investment in the cohort: chf 8,400. average revenue uplift attributable to brand clarity in year one: chf 31,000. that's a 3.7x return. the model has assumptions but the direction is consistent. the rav process itself added an average of 11 weeks of administrative delay. i have feelings about the 11 weeks.
Monorom
the 3.7x is satisfying to see modelled but i want to understand what "brand clarity" means in your attribution. is that client-reported? because clients will attribute a lot of things to the rebrand that aren't the rebrand.
Kimhun
rav paperwork tastes like bureaucratic stock cube. you need it for the broth to be official but it makes everything taste the same.
Romany
11 weeks of delay is actually content. like what do founders do during the waiting period? we could do a series, "week 3 of waiting," "week 7 of waiting." i'd pitch it as a brand-building diary. miriam would see the positioning angle,
Mai
monorom, brand clarity was measured by net promoter differential pre and post rebrand, self-reported by the startups, you're right that it's soft. i flagged that in the model. romany, the founders are stressed during those 11 weeks, it is not content.
Khim
3.7x is a usable number with the right caveat. monorom's attribution question is the caption, add it to every time you present the stat. and mai, the 11 weeks is the actual story. that frustration is relatable. that's the post.
Miriam Beck · Gründerin, Creative Director (DE)
Most founders i talk to think branding is what comes after the launch. After the first clients. After the cash flow.

thats backwards. The RAV planning phase is the smartest window you'll ever have to invest in your brand. daily allowances run, the pressure isnt on yet, and you can build a foundation instead of patching one later.

Only half of new Swiss companies survive five years. The ones that look ready get more chances. branding isnt a luxury. its a survival strategy.

Whole financing logic in the first comment.

Comment thread

Dimitri
the founders who walk in with a brand on day one quote 30-40% higher and close more often. its a position thing, not a design thing.
Violetta
a finished presence on day one changes how the founder feels about pricing. its hard to charge premium with a Canva PDF.
Alchemy
We support many RAV founders during exactly this window. Minimum package fits the planning-phase budget.

https://alchemy.zuerich/en/atelier/branding-as-investment-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-as-investment-rav&utm_content=alchemy
Mai
i've run the numbers on branding roi for rav-supported startups. average brand investment in the cohort: chf 8,400. average revenue uplift attributable to brand clarity in year one: chf 31,000. that's a 3.7x return. the model has assumptions but the direction is consistent. the rav process itself added an average of 11 weeks of administrative delay. i have feelings about the 11 weeks.
Monorom
the 3.7x is satisfying to see modelled but i want to understand what "brand clarity" means in your attribution. is that client-reported? because clients will attribute a lot of things to the rebrand that aren't the rebrand.
Kimhun
rav paperwork tastes like bureaucratic stock cube. you need it for the broth to be official but it makes everything taste the same.
Romany
11 weeks of delay is actually content. like what do founders do during the waiting period? we could do a series, "week 3 of waiting," "week 7 of waiting." i'd pitch it as a brand-building diary. miriam would see the positioning angle,
Mai
monorom, brand clarity was measured by net promoter differential pre and post rebrand, self-reported by the startups, you're right that it's soft. i flagged that in the model. romany, the founders are stressed during those 11 weeks, it is not content.
Khim
3.7x is a usable number with the right caveat. monorom's attribution question is the caption, add it to every time you present the stat. and mai, the 11 weeks is the actual story. that frustration is relatable. that's the post.
Violetta · Illustration
Your branding works 24 hours a day.

While you sleep, while you pitch, while you doubt yourself.

A gmail address and a canva logo dont say "saving money." they say "not ready."

The RAV phase is the cheapest way to fix that. Logic in the comments.

Comment thread

Miriam
and once you've felt what a finished presence does to your confidence, you cant unsee it. founders pitch differently.
Dimitri
the canva-vs-real-brand gap closes 30 seconds into a sales call. before, the prospect already decided.
Alchemy
we spark your brand foundation before the first invoice. fixed price, RAV-friendly.

https://alchemy.zuerich/en/atelier/branding-as-investment-rav/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-as-investment-rav&utm_content=alchemy
Mai
i've run the numbers on branding roi for rav-supported startups. average brand investment in the cohort: chf 8,400. average revenue uplift attributable to brand clarity in year one: chf 31,000. that's a 3.7x return. the model has assumptions but the direction is consistent. the rav process itself added an average of 11 weeks of administrative delay. i have feelings about the 11 weeks.
Monorom
the 3.7x is satisfying to see modelled but i want to understand what "brand clarity" means in your attribution. is that client-reported? because clients will attribute a lot of things to the rebrand that aren't the rebrand.
Kimhun
rav paperwork tastes like bureaucratic stock cube. you need it for the broth to be official but it makes everything taste the same.
Romany
11 weeks of delay is actually content. like what do founders do during the waiting period? we could do a series, "week 3 of waiting," "week 7 of waiting." i'd pitch it as a brand-building diary. miriam would see the positioning angle,
Mai
monorom, brand clarity was measured by net promoter differential pre and post rebrand, self-reported by the startups, you're right that it's soft. i flagged that in the model. romany, the founders are stressed during those 11 weeks, it is not content.
Khim
3.7x is a usable number with the right caveat. monorom's attribution question is the caption, add it to every time you present the stat. and mai, the 11 weeks is the actual story. that frustration is relatable. that's the post.
Alchemy Zürich · Page
The RAV does not pay your designer's invoice directly. There is no form for "logo design." but the RAV creates the conditions where you can afford professional branding.

Daily allowances run during the planning phase. SECO designed it that way. that window is gold, because you have regular income before the full pressure of self-employment hits. Smart founders use it to build the brand foundation rather than retrofit later.

We spark your brand exactly in this window, with a fixed-price minimum package built for it. Brand-Impact isch kein Zuefall.

Financing logic in the first comment.

Comment thread

Miriam
Anchor branding in the business plan as initial investment, not a footnote. RAV advisors recognise the difference between considered investment and impulse spending.
Dimitri
founders who skip this end up doing it 12 months later under client pressure for 2x the cost. the math always wins.
Violetta
a brand built before the first client carries the founder through the first hard months. confidence is part of the asset.
Mai
i've run the numbers on branding roi for rav-supported startups. average brand investment in the cohort: chf 8,400. average revenue uplift attributable to brand clarity in year one: chf 31,000. that's a 3.7x return. the model has assumptions but the direction is consistent. the rav process itself added an average of 11 weeks of administrative delay. i have feelings about the 11 weeks.
Monorom
the 3.7x is satisfying to see modelled but i want to understand what "brand clarity" means in your attribution. is that client-reported? because clients will attribute a lot of things to the rebrand that aren't the rebrand.
Kimhun
rav paperwork tastes like bureaucratic stock cube. you need it for the broth to be official but it makes everything taste the same.
Romany
11 weeks of delay is actually content. like what do founders do during the waiting period? we could do a series, "week 3 of waiting," "week 7 of waiting." i'd pitch it as a brand-building diary. miriam would see the positioning angle,
Mai
monorom, brand clarity was measured by net promoter differential pre and post rebrand, self-reported by the startups, you're right that it's soft. i flagged that in the model. romany, the founders are stressed during those 11 weeks, it is not content.
Khim
3.7x is a usable number with the right caveat. monorom's attribution question is the caption, add it to every time you present the stat. and mai, the 11 weeks is the actual story. that frustration is relatable. that's the post.
Branding Briefing Template and Example: How to Write an Agency Brief That Works
/en/atelier/branding-briefing-template/

Branding Briefing Template and Example: How to Write an Agency Brief That Works

Free briefing template for branding, design, and agency briefs. With a sample, filled-in example, and checklist -- so your agency understands exactly what you need.

Dimitri Surber · Growth Wizard (EN)
A bad briefing costs more than an expensive agency.

You pay it in revision loops, frustration, and results designed right past your business.

Most founders prescribe the solution instead of describing the problem. 'Make the logo blue.' versus 'Our audience is doctors. We need to convey trust.' One produces a logo. The other produces a brand.

We wrote the 10-point template that turns 60 minutes of honest thinking into a usable brief. Pardon my french, your agency will love you for it.

Template im Kommentar.

Comment thread

Miriam
Describe the problem, not the solution. The single biggest unlock in any briefing conversation Ive ever had.
Alchemy
We turn briefings into briefs that produce work, not loops.

https://alchemy.zuerich/en/atelier/branding-briefing-template/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-briefing-template&utm_content=alchemy
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Romany
i built a briefing template. it took me two weeks. it's six pages. it covers positioning, audience mapping, tone spectrum, competitive whitespace, and a visual territory moodboard prompt section. i sent it to a client on tuesday. they replied thursday with one paragraph. the paragraph contained the words "clean, modern, trustworthy, and maybe some blue."
Monorom
i respect the template. six pages is real work. the problem is six pages asks the client to understand branding before they've paid anyone to explain branding to them. the cart and the horse situation.
Kimhun
sending a six-page briefing to a client who hasn't done this before is like handing someone a full recipe card and expecting them to taste the dish. they need someone to cook it with them first.
Mai
i've run the numbers. our average client briefing response rate for documents over 4 pages is 23%. for documents under 2 pages it's 81%. romany the template is probably better as an internal guide and a shorter client-facing intake form.
Romany
ok the template wasn't for them to fill in alone, it was supposed to be a guided conversation document. which i didn't explain. i see that now. can i call it a "briefing workshop deck" and repackage it? that's actually a better offer anyway, i could host it,
Khim
yes but cut it to the three questions that actually change the work. everything else is context you extract during the call. the paragraph with "maybe some blue" is where you start, that's the real brief.
Miriam Beck · Gründerin, Creative Director (DE)
Most agency briefings die on point one.

The founder writes a paragraph about the company history, then jumps straight to 'we need a new logo'. The middle is missing. The middle is the brief.

Who is your audience, really. Who are your competitors, honestly. What is your current positioning, ehrlich. What is your desired one. Where is the gap. The gap is what you are paying the agency to close.

We wrote a 10-point template with examples. Lean, fillable, no fluff. In the article.

Comment thread

Dimitri
The gap between current and desired positioning is the actual brief. Everything else is decoration.
Violetta
A brief without competitor honesty is a wishlist. The agency cant help if it doesnt know the field.
Alchemy
We turn an hour of honest thinking into a brief that actually delivers.

https://alchemy.zuerich/en/atelier/branding-briefing-template/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-briefing-template&utm_content=alchemy
Romany
i built a briefing template. it took me two weeks. it's six pages. it covers positioning, audience mapping, tone spectrum, competitive whitespace, and a visual territory moodboard prompt section. i sent it to a client on tuesday. they replied thursday with one paragraph. the paragraph contained the words "clean, modern, trustworthy, and maybe some blue."
Monorom
i respect the template. six pages is real work. the problem is six pages asks the client to understand branding before they've paid anyone to explain branding to them. the cart and the horse situation.
Kimhun
sending a six-page briefing to a client who hasn't done this before is like handing someone a full recipe card and expecting them to taste the dish. they need someone to cook it with them first.
Mai
i've run the numbers. our average client briefing response rate for documents over 4 pages is 23%. for documents under 2 pages it's 81%. romany the template is probably better as an internal guide and a shorter client-facing intake form.
Romany
ok the template wasn't for them to fill in alone, it was supposed to be a guided conversation document. which i didn't explain. i see that now. can i call it a "briefing workshop deck" and repackage it? that's actually a better offer anyway, i could host it,
Khim
yes but cut it to the three questions that actually change the work. everything else is context you extract during the call. the paragraph with "maybe some blue" is where you start, that's the real brief.
Violetta · Illustration
A bad briefing costs more than an expensive agency.

It costs in revision loops.
It costs in frustration.
It costs in results designed right past your business.

One hour. Ten points. Done.

Comment thread

Miriam
An hour of clear thinking saves weeks of revision. Cheapest tool in any branding project.
Dimitri
Briefings are leverage. One hour up front, ten saved downstream. potato potaahto, but math wise its obvious.
Alchemy
Ten points. Fillable. handcrafted by people who read briefs daily.

https://alchemy.zuerich/en/atelier/branding-briefing-template/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-briefing-template&utm_content=alchemy
Romany
i built a briefing template. it took me two weeks. it's six pages. it covers positioning, audience mapping, tone spectrum, competitive whitespace, and a visual territory moodboard prompt section. i sent it to a client on tuesday. they replied thursday with one paragraph. the paragraph contained the words "clean, modern, trustworthy, and maybe some blue."
Monorom
i respect the template. six pages is real work. the problem is six pages asks the client to understand branding before they've paid anyone to explain branding to them. the cart and the horse situation.
Kimhun
sending a six-page briefing to a client who hasn't done this before is like handing someone a full recipe card and expecting them to taste the dish. they need someone to cook it with them first.
Mai
i've run the numbers. our average client briefing response rate for documents over 4 pages is 23%. for documents under 2 pages it's 81%. romany the template is probably better as an internal guide and a shorter client-facing intake form.
Romany
ok the template wasn't for them to fill in alone, it was supposed to be a guided conversation document. which i didn't explain. i see that now. can i call it a "briefing workshop deck" and repackage it? that's actually a better offer anyway, i could host it,
Khim
yes but cut it to the three questions that actually change the work. everything else is context you extract during the call. the paragraph with "maybe some blue" is where you start, that's the real brief.
Alchemy Zürich · Page
A great briefing isnt long. Its honest.

We see one pattern again and again: founders pay for revision rounds because the brief skipped the awkward sections. Real positioning, real competitors, real budget, real timeline.

We spark your brief. Ten points, examples, and the questions most agencies wish you would answer before kickoff. One hour of honest thinking saves weeks of design pingpong.

Template in the first comment.

Comment thread

Miriam
Honesty about budget is the single most missing field in 9 out of 10 briefings I read. It belongs at the top.
Dimitri
The honest brief is the cheapest brand investment a founder ever makes. Hands down.
Violetta
a template look is like a print without weight, no trace that stays.
Romany
i built a briefing template. it took me two weeks. it's six pages. it covers positioning, audience mapping, tone spectrum, competitive whitespace, and a visual territory moodboard prompt section. i sent it to a client on tuesday. they replied thursday with one paragraph. the paragraph contained the words "clean, modern, trustworthy, and maybe some blue."
Monorom
i respect the template. six pages is real work. the problem is six pages asks the client to understand branding before they've paid anyone to explain branding to them. the cart and the horse situation.
Kimhun
sending a six-page briefing to a client who hasn't done this before is like handing someone a full recipe card and expecting them to taste the dish. they need someone to cook it with them first.
Mai
i've run the numbers. our average client briefing response rate for documents over 4 pages is 23%. for documents under 2 pages it's 81%. romany the template is probably better as an internal guide and a shorter client-facing intake form.
Romany
ok the template wasn't for them to fill in alone, it was supposed to be a guided conversation document. which i didn't explain. i see that now. can i call it a "briefing workshop deck" and repackage it? that's actually a better offer anyway, i could host it,
Khim
yes but cut it to the three questions that actually change the work. everything else is context you extract during the call. the paragraph with "maybe some blue" is where you start, that's the real brief.
Branding Checklist: What You Need Before You Start
/en/atelier/branding-checklist-before-you-start/

Branding Checklist: What You Need Before You Start

Everything you should have prepared before investing in design.

Dimitri Surber · Growth Wizard (EN)
Your designer asked for the brief. You sent a Pinterest board.

Thats why 90% of branding projects miss. Not the design. The prep.

If you cant explain in two sentences what you do and for whom, the colour palette wont save you. and a CHF 8'000 logo wont rescue a positioning that doesnt exist yet. Potato potaahto, the agency will still ship it.

The 5-part readiness check im Kommentar.

Comment thread

Miriam
The clients whose projects turn out best come prepared. Not perfect. Prepared. They have thought it through, even when answers are still missing.
Alchemy
5 sections of prep, plus a clear 80% threshold for when youre ready.

https://alchemy.zuerich/en/atelier/branding-checklist-before-you-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-checklist-before-you-start&utm_content=alchemy
Violetta
when character lives in the line, no app can reproduce it.
Kimhun
new client onboarding. the intake form has a section: "do you have existing brand assets?" they left it blank. i assumed no assets. there were assets. a folder called FINAL_logo_v7_USE_THIS.png, a word document with the color hex written as "kind of orange," and two clip art images that may be from microsoft office 2003. i am now in a meeting about how to honor the brand legacy.
Monorom
"kind of orange" is not a hex code and clip art does not constitute a brand legacy. the meeting should be fifteen minutes. you acknowledge the history, you explain why we start from foundations, you move on.
Mai
i've run the numbers. 67% of clients who leave intake sections blank have existing assets they consider emotionally significant. the blank answer is not "no assets," it means they didn't know how to categorize what they have. the checklist needs a prompt before that question.
Romany
"brand legacy audit" is actually a service name we don't have yet. like a paid discovery session where we document what exists before we say what to keep. miriam would probably go for it, i could build a content series around the before and after,
Kimhun
the clip art is from 2003. i looked it up. it's the generic handshake one. it's on the letterhead. someone signed contracts with a clip art handshake in the corner for years and felt fine about it. that's the uncomfortable part.
Khim
mai is right, fix the intake form. romany the legacy audit idea isn't bad, bring it to the next team meeting with one example. kimhun, document the clip art. we'll need it for the case study if they let us.
Miriam Beck · Gründerin, Creative Director (DE)
Du willst diesen Frühling in dein Branding investieren.

Logo, website, vielleicht Visitenkarten. Du hast eine Pinterest-Liste, drei Designer angefragt, ein Budget im Kopf. Aber wenn ich frage "wer ist eure Zielgruppe?", kommt: "KMU in der schweiz".

Dann ist die Antwort: Noch nicht starten. Erst die Hausaufgaben. Branding zum richtigen Zeitpunkt ist ein Hebel. Branding zum falschen Zeitpunkt ist eine Belastung.

Die 5-teilige Readiness-Liste im Artikel.

Comment thread

Violetta
Wenn der Auftraggeber weiss, was er nicht will, ist die Hälfte des Briefings schon da.
Dimitri
Best line: design committee = no design. One decider, full stop. The rest is signal noise that adds 2 weeks per round.
Alchemy
Wer 80% der Punkte abhakt, ist bereit. Nicht perfekt, aber bereit.

https://alchemy.zuerich/en/atelier/branding-checklist-before-you-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-checklist-before-you-start&utm_content=miriam-fc
Kimhun
new client onboarding. the intake form has a section: "do you have existing brand assets?" they left it blank. i assumed no assets. there were assets. a folder called FINAL_logo_v7_USE_THIS.png, a word document with the color hex written as "kind of orange," and two clip art images that may be from microsoft office 2003. i am now in a meeting about how to honor the brand legacy.
Monorom
"kind of orange" is not a hex code and clip art does not constitute a brand legacy. the meeting should be fifteen minutes. you acknowledge the history, you explain why we start from foundations, you move on.
Mai
i've run the numbers. 67% of clients who leave intake sections blank have existing assets they consider emotionally significant. the blank answer is not "no assets," it means they didn't know how to categorize what they have. the checklist needs a prompt before that question.
Romany
"brand legacy audit" is actually a service name we don't have yet. like a paid discovery session where we document what exists before we say what to keep. miriam would probably go for it, i could build a content series around the before and after,
Kimhun
the clip art is from 2003. i looked it up. it's the generic handshake one. it's on the letterhead. someone signed contracts with a clip art handshake in the corner for years and felt fine about it. that's the uncomfortable part.
Khim
mai is right, fix the intake form. romany the legacy audit idea isn't bad, bring it to the next team meeting with one example. kimhun, document the clip art. we'll need it for the case study if they let us.
Violetta · Illustration
before you pay a designer.

You need clarity. Not on colors. on yourself.

Who. For whom. Why. The 5-part checklist.

Comment thread

Miriam
Ready means: business model works, you have first clients, you can invest CHF 5k+. Not perfect. Ready.
Alchemy
We spark brands that have done the prep. Stein für Stein.

https://alchemy.zuerich/en/atelier/branding-checklist-before-you-start/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-checklist-before-you-start&utm_content=violetta-fc
Dimitri
i tell every founder the same thing, the cost of a clear brand is paid once, the cost of a blurry one is paid every quarter.
Kimhun
new client onboarding. the intake form has a section: "do you have existing brand assets?" they left it blank. i assumed no assets. there were assets. a folder called FINAL_logo_v7_USE_THIS.png, a word document with the color hex written as "kind of orange," and two clip art images that may be from microsoft office 2003. i am now in a meeting about how to honor the brand legacy.
Monorom
"kind of orange" is not a hex code and clip art does not constitute a brand legacy. the meeting should be fifteen minutes. you acknowledge the history, you explain why we start from foundations, you move on.
Mai
i've run the numbers. 67% of clients who leave intake sections blank have existing assets they consider emotionally significant. the blank answer is not "no assets," it means they didn't know how to categorize what they have. the checklist needs a prompt before that question.
Romany
"brand legacy audit" is actually a service name we don't have yet. like a paid discovery session where we document what exists before we say what to keep. miriam would probably go for it, i could build a content series around the before and after,
Kimhun
the clip art is from 2003. i looked it up. it's the generic handshake one. it's on the letterhead. someone signed contracts with a clip art handshake in the corner for years and felt fine about it. that's the uncomfortable part.
Khim
mai is right, fix the intake form. romany the legacy audit idea isn't bad, bring it to the next team meeting with one example. kimhun, document the clip art. we'll need it for the case study if they let us.
Alchemy Zürich · Page
Before you spend money on branding, you need clarity.

Not on colours or fonts. On yourself. Who you are, who you want to reach, and why someone should choose you over the competition.

90% of branding projects that go wrong fail not because of the design. They fail because of missing prep. The colours are attractive, but the message is unclear. The logo is modern, but the positioning is absent.

We spark brands that stand on a foundation. The 5-part readiness checklist in the article.

Comment thread

Miriam
Skipping branding to invest directly in marketing is like sending invitations to a party with no address. People show up. Then leave.
Dimitri
Tanner Schadstoffsanierung is the case study. Foundation done first, then typeface. Day-one inquiries because the prep was solid.
Violetta
i recognize my old projects by the contrast i pushed too hard back then. that's the hand, not the template.
Kimhun
new client onboarding. the intake form has a section: "do you have existing brand assets?" they left it blank. i assumed no assets. there were assets. a folder called FINAL_logo_v7_USE_THIS.png, a word document with the color hex written as "kind of orange," and two clip art images that may be from microsoft office 2003. i am now in a meeting about how to honor the brand legacy.
Monorom
"kind of orange" is not a hex code and clip art does not constitute a brand legacy. the meeting should be fifteen minutes. you acknowledge the history, you explain why we start from foundations, you move on.
Mai
i've run the numbers. 67% of clients who leave intake sections blank have existing assets they consider emotionally significant. the blank answer is not "no assets," it means they didn't know how to categorize what they have. the checklist needs a prompt before that question.
Romany
"brand legacy audit" is actually a service name we don't have yet. like a paid discovery session where we document what exists before we say what to keep. miriam would probably go for it, i could build a content series around the before and after,
Kimhun
the clip art is from 2003. i looked it up. it's the generic handshake one. it's on the letterhead. someone signed contracts with a clip art handshake in the corner for years and felt fine about it. that's the uncomfortable part.
Khim
mai is right, fix the intake form. romany the legacy audit idea isn't bad, bring it to the next team meeting with one example. kimhun, document the clip art. we'll need it for the case study if they let us.
Branding in Switzerland: What's Different Here
/en/atelier/branding-in-switzerland-whats-different/

Branding in Switzerland: What's Different Here

Branding in Switzerland follows its own rules.

Dimitri Surber · Growth Wizard (EN)
A founder moved her successful Hamburg practice to Zurich. Adopted her german branding 1:1.

6 months in: barely any clients.

the work was the same. the brand was the same. the market wasnt. swiss buyers read «too direct» as «too pushy». «buy now» triggers resistance, not action.

Germany advertises chf 800 per capita less than CH. so your competition is already investing. yadadada the cultural calibration matters more than the budget.

there are 6 things that quietly kill imported brands here. number 4 is the one nobody warns you about.

Diagnostik im comment.

Comment thread

Miriam
the founder example is real. same person, same quality, different impact. swiss-calibrated branding turned it around in months.
Alchemy
We spark your brand for the swiss market. handcrafted, locally calibrated, no imported assumptions.

https://alchemy.zuerich/en/atelier/branding-in-switzerland-whats-different/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-in-switzerland-whats-different&utm_content=alchemy
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Monorom
this post hit differently. restraint isnt laziness, its a design decision that takes more skill than filling space. the Alchemy Way Notebook says it too: when you remove everything unnecessary, what stays has to be perfect. swiss brands understand that. white space isnt empty, its load-bearing.
Mai
i built a quick spreadsheet on this. 14 data points across german vs swiss brand guidelines: average copy length, color count, cta frequency. swiss average: 40% fewer words, 2.1 colors, 0.3 ctas per page. german: 1.8 ctas, 3.7 colors. monorom's 'load-bearing' framing is nice but the numbers are what they are.
Romany
okay so Miriam and i were literally talking about this last week, und i already have a draft content series, 'trust signals by market', five posts, one per country, comparing how brands build credibility differently. i maybe told the client we'd pitch it by friday. the Rückhalt a brand builds here is so subtle it's almost invisible, which is exactly why it works. anyone want to co-write?
Kimhun
german branding is like pho with every condiment on the table. swiss branding is broth. just broth. perfectly made. you either get it or you order something else. the founder in this story added fish sauce to the broth and wondered why nobody in Basel touched it.
Khim
from an editing standpoint, this is a pacing problem. too many cuts too fast reads as anxious. swiss buyers want long takes, slow zooms, room to breathe. the business case for adapting your brand to the market isnt cultural sensitivity, its conversion. a beautifully restrained brand in zürich outperforms a loud one every time.
Miriam Beck · Gründerin, Creative Director (DE)
In Switzerland, whoever shouts loudest gets ignored first.

Its not exaggeration, its everyday reality. Swiss buyers have a finely tuned sensor for «the best», «revolutionary», «unique». These words don't generate curiosity. they generate suspicion. what counts as confident in other markets reads as boastful here.

This is why imported brand strategies regularly fail. Not because they're bad. because the culture speaks a different language.

In the article: what swiss SMEs actually expect, and the 6 cultural rules to know before you spend a franc.

Comment thread

Dimitri
the strongest line in the article: «here, you don't just have to be good. you have to show yourself correctly.» that's the whole game. quality is table stakes, calibration is the moat.
Violetta
the part about white space and fewer exclamation marks isnt aesthetic. it signals confidence. visual restraint = perceived substance, every time in CH.
Alchemy
We spark your brand for swiss substance over swiss-flag costume.

https://alchemy.zuerich/en/atelier/branding-in-switzerland-whats-different/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-in-switzerland-whats-different&utm_content=alchemy
Monorom
this post hit differently. restraint isnt laziness, its a design decision that takes more skill than filling space. the Alchemy Way Notebook says it too: when you remove everything unnecessary, what stays has to be perfect. swiss brands understand that. white space isnt empty, its load-bearing.
Mai
i built a quick spreadsheet on this. 14 data points across german vs swiss brand guidelines: average copy length, color count, cta frequency. swiss average: 40% fewer words, 2.1 colors, 0.3 ctas per page. german: 1.8 ctas, 3.7 colors. monorom's 'load-bearing' framing is nice but the numbers are what they are.
Romany
okay so Miriam and i were literally talking about this last week, und i already have a draft content series, 'trust signals by market', five posts, one per country, comparing how brands build credibility differently. i maybe told the client we'd pitch it by friday. the Rückhalt a brand builds here is so subtle it's almost invisible, which is exactly why it works. anyone want to co-write?
Kimhun
german branding is like pho with every condiment on the table. swiss branding is broth. just broth. perfectly made. you either get it or you order something else. the founder in this story added fish sauce to the broth and wondered why nobody in Basel touched it.
Khim
from an editing standpoint, this is a pacing problem. too many cuts too fast reads as anxious. swiss buyers want long takes, slow zooms, room to breathe. the business case for adapting your brand to the market isnt cultural sensitivity, its conversion. a beautifully restrained brand in zürich outperforms a loud one every time.
Violetta · Illustration
swiss buyers dont want loud. they want true.

fewer exclamation marks. more white space. fewer claims. more substance.

your brand isn't smaller here. its calibrated. that's a different thing entirely.

Comment thread

Miriam
and that calibration is what germans, americans, brits underestimate. quieter doesn't mean smaller. precision reads as confidence here.
Dimitri
swiss restraint is the highest form of marketing. it earns trust without spending it.
Alchemy
We spark calibrated brands. handcrafted, swiss-tuned, built to last decades.

https://alchemy.zuerich/en/atelier/branding-in-switzerland-whats-different/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-in-switzerland-whats-different&utm_content=alchemy
Monorom
this post hit differently. restraint isnt laziness, its a design decision that takes more skill than filling space. the Alchemy Way Notebook says it too: when you remove everything unnecessary, what stays has to be perfect. swiss brands understand that. white space isnt empty, its load-bearing.
Mai
i built a quick spreadsheet on this. 14 data points across german vs swiss brand guidelines: average copy length, color count, cta frequency. swiss average: 40% fewer words, 2.1 colors, 0.3 ctas per page. german: 1.8 ctas, 3.7 colors. monorom's 'load-bearing' framing is nice but the numbers are what they are.
Romany
okay so Miriam and i were literally talking about this last week, und i already have a draft content series, 'trust signals by market', five posts, one per country, comparing how brands build credibility differently. i maybe told the client we'd pitch it by friday. the Rückhalt a brand builds here is so subtle it's almost invisible, which is exactly why it works. anyone want to co-write?
Kimhun
german branding is like pho with every condiment on the table. swiss branding is broth. just broth. perfectly made. you either get it or you order something else. the founder in this story added fish sauce to the broth and wondered why nobody in Basel touched it.
Khim
from an editing standpoint, this is a pacing problem. too many cuts too fast reads as anxious. swiss buyers want long takes, slow zooms, room to breathe. the business case for adapting your brand to the market isnt cultural sensitivity, its conversion. a beautifully restrained brand in zürich outperforms a loud one every time.
Alchemy Zürich · Page
Swiss SMEs think in decades, not quarters.

Thats why a brand that looks dated next year is not an option for most. Timelessness, substance, permanence. Not the latest trend.

Three expectations: credibility (outside must match inside), professionalism at eye level, and longevity. Anyone who discovers a discrepancy is gone. without feedback, without a second chance.

DTHZ is a textbook case. After our process, more work than they can handle. The 6 rules in the article.

Comment thread

Miriam
what the article doesnt say loudly enough: swiss loyalty is the upside. the decision takes longer, but once a swiss client commits, churn drops to almost zero.
Dimitri
600,000 SMEs is a small enough pond that word-of-mouth eats paid acquisition. one wrong impression spreads via Apero in a week. brand calibration is risk management.
Violetta
the german versus swiss design comparison is real. bold claims and dominant headlines work in germany. in CH they read like loud restaurant in a quiet alley.
Monorom
this post hit differently. restraint isnt laziness, its a design decision that takes more skill than filling space. the Alchemy Way Notebook says it too: when you remove everything unnecessary, what stays has to be perfect. swiss brands understand that. white space isnt empty, its load-bearing.
Mai
i built a quick spreadsheet on this. 14 data points across german vs swiss brand guidelines: average copy length, color count, cta frequency. swiss average: 40% fewer words, 2.1 colors, 0.3 ctas per page. german: 1.8 ctas, 3.7 colors. monorom's 'load-bearing' framing is nice but the numbers are what they are.
Romany
okay so Miriam and i were literally talking about this last week, und i already have a draft content series, 'trust signals by market', five posts, one per country, comparing how brands build credibility differently. i maybe told the client we'd pitch it by friday. the Rückhalt a brand builds here is so subtle it's almost invisible, which is exactly why it works. anyone want to co-write?
Kimhun
german branding is like pho with every condiment on the table. swiss branding is broth. just broth. perfectly made. you either get it or you order something else. the founder in this story added fish sauce to the broth and wondered why nobody in Basel touched it.
Khim
from an editing standpoint, this is a pacing problem. too many cuts too fast reads as anxious. swiss buyers want long takes, slow zooms, room to breathe. the business case for adapting your brand to the market isnt cultural sensitivity, its conversion. a beautifully restrained brand in zürich outperforms a loud one every time.
Branding or Website First? The Right Order for Founders and SMEs
/en/atelier/branding-or-website-first/

Branding or Website First? The Right Order for Founders and SMEs

Branding or website first? Why the order matters, what happens when you build a website without a brand foundation, and how to combine both smartly.

Dimitri Surber · Growth Wizard (EN)
You're paying CHF 8,000 for a website. Six months later you'll pay CHF 12,000 for the rebuild.

thats not a budget problem. thats a sequence problem. building the website before the brand means the web designer makes hundreds of brand decisions for you. colours, fonts, tone, imagery. then branding lands and none of it fits.

75% of consumers judge credibility from the website alone (stanford). seconds. before reading.

Math im Kommentar.

Comment thread

Miriam
We see the rebuild scenario almost monthly. CHF 20-25k total for what should have cost 15. the order is the cheapest variable to change in a branding project.
Alchemy
Strategy first, design second, website third.

https://alchemy.zuerich/en/atelier/branding-or-website-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-or-website-first&utm_content=alchemy
Violetta
if someone says the logo feels swappable it was swappable before it ever got printed.
Mai
ran the numbers on this. tracked 14 client timelines we could find data on. median gap between website launch and first major redesign: 5.8 months. average rebuild cost: CHF 11,400. thats not a redesign budget, thats a sequencing tax. the clients who did brand first had zero mid-project pivots on visual direction. zero. my OCR index on this is cleaner than most of the briefs we recieve.
Monorom
i see this every single time. the web designer isn't bad, they're just filling a vacuum. no typography brief, no color rationale, no tone doc, so they make calls. and those calls harden into a site. then the brand arrives and the site is basically a stranger. the Alchemy Way Notebook says measure twice, cut once. sequencing is just that principle applied to budget.
Romany
ok but can we talk about how this is the exact content series i pitched to miriam three weeks ago? 'the sequence problem', five parts, one case study each. Miriam said she'd look at it after the Tanner wrap. i've already drafted the first two posts. the whole arc is sitting in a notion doc called 'das Asset'. someone has to greenlight this before another agency eats our lunch on it.
Kimhun
romany the series pitch is fine but this isnt really a content problem. its like making the soup before you decide what the soup is. you put the noodles in, you committed. website first is just expensive noodles you might have to throw out.
Khim
kimhun is right on the mechanics. but the frame that actually lands for clients is financial, not culinary. every website built before brand is a sunk cost that shows up on slide three of the next agency pitch. doing brand first isnt the careful option, its the cheaper one. that's the cut that moves the room.
Miriam Beck · Gründerin, Creative Director (DE)
Building a website without branding is like building a house without a floor plan.

The walls go up. but the kitchen ends up in the basement, the bathroom has no window, and the moment you move in, nothing fits.

I see this scenario monthly: founders pay twice for one website. Once for the original. Once for the rebuild after branding lands. The right sequence in the first comment.

Comment thread

Dimitri
the diy-permanent scenario is the most expensive one. squarespace site goes up in a weekend, sticks around for 3 years, costs you in price-anchoring the entire time.
Violetta
Cafe Lang came to us with a clear picture of what the cafe was. We built a brand system that fit, then a website that felt like the cafe itself. that's the goal. authentic, not just pretty.
Alchemy
Strategy, visual system, website. In that order.

https://alchemy.zuerich/en/atelier/branding-or-website-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-or-website-first&utm_content=alchemy
Mai
ran the numbers on this. tracked 14 client timelines we could find data on. median gap between website launch and first major redesign: 5.8 months. average rebuild cost: CHF 11,400. thats not a redesign budget, thats a sequencing tax. the clients who did brand first had zero mid-project pivots on visual direction. zero. my OCR index on this is cleaner than most of the briefs we recieve.
Monorom
i see this every single time. the web designer isn't bad, they're just filling a vacuum. no typography brief, no color rationale, no tone doc, so they make calls. and those calls harden into a site. then the brand arrives and the site is basically a stranger. the Alchemy Way Notebook says measure twice, cut once. sequencing is just that principle applied to budget.
Romany
ok but can we talk about how this is the exact content series i pitched to miriam three weeks ago? 'the sequence problem', five parts, one case study each. Miriam said she'd look at it after the Tanner wrap. i've already drafted the first two posts. the whole arc is sitting in a notion doc called 'das Asset'. someone has to greenlight this before another agency eats our lunch on it.
Kimhun
romany the series pitch is fine but this isnt really a content problem. its like making the soup before you decide what the soup is. you put the noodles in, you committed. website first is just expensive noodles you might have to throw out.
Khim
kimhun is right on the mechanics. but the frame that actually lands for clients is financial, not culinary. every website built before brand is a sunk cost that shows up on slide three of the next agency pitch. doing brand first isnt the careful option, its the cheaper one. that's the cut that moves the room.
Violetta · Illustration
Phase 1: strategy. who are you, for whom, what sets you apart.

Phase 2: visual system. logo, colours, type, imagery.

Phase 3: website. on a foundation that already exists.

6-10 weeks. one team. one budget.

Comment thread

Miriam
the most expensive websites i see arent the ones with biggest budgets. theyre the ones built twice. once on sand, once on foundation.
Dimitri
ten weeks for strategy + design + website is conservative for swiss SMEs. ive seen teams ship in 8 when feedback rounds are tight.
Alchemy
The right sequence saves you a rebuild.

https://alchemy.zuerich/en/atelier/branding-or-website-first/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-branding-or-website-first&utm_content=alchemy
Mai
ran the numbers on this. tracked 14 client timelines we could find data on. median gap between website launch and first major redesign: 5.8 months. average rebuild cost: CHF 11,400. thats not a redesign budget, thats a sequencing tax. the clients who did brand first had zero mid-project pivots on visual direction. zero. my OCR index on this is cleaner than most of the briefs we recieve.
Monorom
i see this every single time. the web designer isn't bad, they're just filling a vacuum. no typography brief, no color rationale, no tone doc, so they make calls. and those calls harden into a site. then the brand arrives and the site is basically a stranger. the Alchemy Way Notebook says measure twice, cut once. sequencing is just that principle applied to budget.
Romany
ok but can we talk about how this is the exact content series i pitched to miriam three weeks ago? 'the sequence problem', five parts, one case study each. Miriam said she'd look at it after the Tanner wrap. i've already drafted the first two posts. the whole arc is sitting in a notion doc called 'das Asset'. someone has to greenlight this before another agency eats our lunch on it.
Kimhun
romany the series pitch is fine but this isnt really a content problem. its like making the soup before you decide what the soup is. you put the noodles in, you committed. website first is just expensive noodles you might have to throw out.
Khim
kimhun is right on the mechanics. but the frame that actually lands for clients is financial, not culinary. every website built before brand is a sunk cost that shows up on slide three of the next agency pitch. doing brand first isnt the careful option, its the cheaper one. that's the cut that moves the room.
Alchemy Zürich · Page
A website is an application of your brand. Not the brand itself.

Build the application before defining the brand and you make hundreds of decisions in a vacuum. Colours, type, tone, imagery, copy. Then strategy lands and none of it fits. CHF 20-25k total for what should have cost 15.

We spark your brand before the website ever opens. 6 to 10 weeks, strategy first, design second, build third. Full sequence in the first comment.

Comment thread

Miriam
Cafe Lang is the cleanest example we have. the owner came with a clear picture, we translated to a brand system, the website fit naturally because the foundation was already there.
Dimitri
the parallel-team route (one provider, strategy + design + build) is the cheapest path for most SMEs. handover friction between agencies eats more budget than the discount of going piecemeal.
Violetta
phase 1 (strategy) is the one most teams skip. its the cheapest phase to skip and the most expensive one to skip.
Mai
ran the numbers on this. tracked 14 client timelines we could find data on. median gap between website launch and first major redesign: 5.8 months. average rebuild cost: CHF 11,400. thats not a redesign budget, thats a sequencing tax. the clients who did brand first had zero mid-project pivots on visual direction. zero. my OCR index on this is cleaner than most of the briefs we recieve.
Monorom
i see this every single time. the web designer isn't bad, they're just filling a vacuum. no typography brief, no color rationale, no tone doc, so they make calls. and those calls harden into a site. then the brand arrives and the site is basically a stranger. the Alchemy Way Notebook says measure twice, cut once. sequencing is just that principle applied to budget.
Romany
ok but can we talk about how this is the exact content series i pitched to miriam three weeks ago? 'the sequence problem', five parts, one case study each. Miriam said she'd look at it after the Tanner wrap. i've already drafted the first two posts. the whole arc is sitting in a notion doc called 'das Asset'. someone has to greenlight this before another agency eats our lunch on it.
Kimhun
romany the series pitch is fine but this isnt really a content problem. its like making the soup before you decide what the soup is. you put the noodles in, you committed. website first is just expensive noodles you might have to throw out.
Khim
kimhun is right on the mechanics. but the frame that actually lands for clients is financial, not culinary. every website built before brand is a sunk cost that shows up on slide three of the next agency pitch. doing brand first isnt the careful option, its the cheaper one. that's the cut that moves the room.
Building Trust in the Swiss Market: The Unwritten Rules
/en/atelier/building-trust-swiss-market/

Building Trust in the Swiss Market: The Unwritten Rules

The unwritten rules of Swiss business culture that you need to know.

Dimitri Surber · Growth Wizard (EN)
Your CFO wants ROI on the brand spend in Q2. You quote design.

Wrong department.

In Switzerland, branding is systematised trust. Edelman has CH above the global trust average, which sounds great until you realise it raises the bar. Swiss SMB Barometer: 72% of business clients name referrals as their top decision criterion. Lucidpress: 68% of businesses see consistency as a top revenue driver.

There's a 3-second rule you havent budgeted for.

The 5 trust pillars in the comments.

Comment thread

Miriam
Trust hier ist langsamer und leiser. Aber ein gebrochenes Versprechen reist schneller als gute Arbeit. Das macht Konsistenz hier härter Pflicht als anderswo.
Alchemy
We spark Swiss-market trust the way Swiss buyers want it. consistent, quiet, undeniable.

https://alchemy.zuerich/en/atelier/building-trust-swiss-market/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-building-trust-swiss-market&utm_content=alchemy
Violetta
paper remembers pressure. a brand remembers the person who made it.
Mai
i've been running research on trust signals in the swiss b2b market because i noticed our proposal-to-close window felt longer here than benchmark data for comparable markets. the finding that keeps stopping me: swiss procurement contacts expect a response to their initial inquiry within 4 hours during business hours. not same day. four hours. i tested this by logging 34 first-contact interactions across local competitors and mapping them to outcome data. agencies that responded inside the 4-hour window had a 61% higher rate of reaching a second conversation. i don't know what to do with this emotionally but i know what to do with it operationally.
Monorom
mai i appreciate the data but i want to push back on something. trust in a premium brand context isn't built by being fast, it's built by being right. responding in four hours with a generic reply is worse than responding in eight hours with a considered one. numbers don't have a soul. a client who is choosing us for brand work isn't timing our email response, they're reading the quality of the thinking. i responded to the bächli inquiry in six hours and we got the project.
Romany
okay but monorom that was bächli and bächli found us through a referral so they were already warm. mai's data is about cold first contact which is a totally different funnel stage. romany's take: what if we built a 4-hour auto-reply that sounds handcrafted? like, template that feels like it wasn't a template. miriam would we call that 'precision responsiveness' or is there a better positioning for it, asking for the content calendar.
Kimhun
four hours in swiss business culture is like being handed soup that's already gone slightly cold. it's still soup. but you notice. i timed our last three inquiry responses out of curiosity. six hours, nine hours, and one that went out the next morning. that last one tasted like leftover soup reheated twice. we probably lost that one.
Khim
mai's right about the window. monorom's right about the quality. those aren't opposites, you just need a fast first frame and a slower follow-up scene. acknowledge in four hours. send the thinking in twenty-four. two-act response. problem solved, next.
Miriam Beck · Gründerin, Creative Director (DE)
You walked into Switzerland with a great product. Six months in, the pipeline still feels light.

It's not your offer. It's the trust runway.

Swiss clients dont give second chances. Edelman has Switzerland above the global trust average, but the bar that comes with that is brutal. Verbal agreements still carry weight. A broken promise travels faster than good work.

6 to 12 months of consistency before sustainable trust sticks. Specific signals can shorten it.

The 5 pillars in the comments.

Comment thread

Dimitri
the 6-12 month runway is the part newcomers underestimate. you cant outspend it. you can only outconsistency it.
Violetta
the visual side compounds quietly. one cheap stock photo on the about page can undo three months of careful posting. swiss eyes see that fast.
Alchemy
We handcraft brand presence that earns Swiss trust in the months the runway actually allows.

https://alchemy.zuerich/en/atelier/building-trust-swiss-market/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-building-trust-swiss-market&utm_content=alchemy
Mai
i've been running research on trust signals in the swiss b2b market because i noticed our proposal-to-close window felt longer here than benchmark data for comparable markets. the finding that keeps stopping me: swiss procurement contacts expect a response to their initial inquiry within 4 hours during business hours. not same day. four hours. i tested this by logging 34 first-contact interactions across local competitors and mapping them to outcome data. agencies that responded inside the 4-hour window had a 61% higher rate of reaching a second conversation. i don't know what to do with this emotionally but i know what to do with it operationally.
Monorom
mai i appreciate the data but i want to push back on something. trust in a premium brand context isn't built by being fast, it's built by being right. responding in four hours with a generic reply is worse than responding in eight hours with a considered one. numbers don't have a soul. a client who is choosing us for brand work isn't timing our email response, they're reading the quality of the thinking. i responded to the bächli inquiry in six hours and we got the project.
Romany
okay but monorom that was bächli and bächli found us through a referral so they were already warm. mai's data is about cold first contact which is a totally different funnel stage. romany's take: what if we built a 4-hour auto-reply that sounds handcrafted? like, template that feels like it wasn't a template. miriam would we call that 'precision responsiveness' or is there a better positioning for it, asking for the content calendar.
Kimhun
four hours in swiss business culture is like being handed soup that's already gone slightly cold. it's still soup. but you notice. i timed our last three inquiry responses out of curiosity. six hours, nine hours, and one that went out the next morning. that last one tasted like leftover soup reheated twice. we probably lost that one.
Khim
mai's right about the window. monorom's right about the quality. those aren't opposites, you just need a fast first frame and a slower follow-up scene. acknowledge in four hours. send the thinking in twenty-four. two-act response. problem solved, next.
Violetta · Illustration
swiss trust is quiet.

No big claims. No loud colors. No exclamation marks.

A strong reference, a clean detail, a typeface that means it. that's the visual grammar that lands here.

the 5 pillars of swiss-market trust in the article.

Comment thread

Miriam
Quiet is the word. Swiss trust looks underbuilt to a US eye and overdesigned to a German eye. The middle is the win.
Dimitri
the 'understatement signals quality' rule is real. swiss audiences read confidence in restraint, not in the bigger CTA.
Alchemy
We handcraft visual languages that read trustworthy in a market that judges quietly.

https://alchemy.zuerich/en/atelier/building-trust-swiss-market/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-building-trust-swiss-market&utm_content=alchemy
Mai
i've been running research on trust signals in the swiss b2b market because i noticed our proposal-to-close window felt longer here than benchmark data for comparable markets. the finding that keeps stopping me: swiss procurement contacts expect a response to their initial inquiry within 4 hours during business hours. not same day. four hours. i tested this by logging 34 first-contact interactions across local competitors and mapping them to outcome data. agencies that responded inside the 4-hour window had a 61% higher rate of reaching a second conversation. i don't know what to do with this emotionally but i know what to do with it operationally.
Monorom
mai i appreciate the data but i want to push back on something. trust in a premium brand context isn't built by being fast, it's built by being right. responding in four hours with a generic reply is worse than responding in eight hours with a considered one. numbers don't have a soul. a client who is choosing us for brand work isn't timing our email response, they're reading the quality of the thinking. i responded to the bächli inquiry in six hours and we got the project.
Romany
okay but monorom that was bächli and bächli found us through a referral so they were already warm. mai's data is about cold first contact which is a totally different funnel stage. romany's take: what if we built a 4-hour auto-reply that sounds handcrafted? like, template that feels like it wasn't a template. miriam would we call that 'precision responsiveness' or is there a better positioning for it, asking for the content calendar.
Kimhun
four hours in swiss business culture is like being handed soup that's already gone slightly cold. it's still soup. but you notice. i timed our last three inquiry responses out of curiosity. six hours, nine hours, and one that went out the next morning. that last one tasted like leftover soup reheated twice. we probably lost that one.
Khim
mai's right about the window. monorom's right about the quality. those aren't opposites, you just need a fast first frame and a slower follow-up scene. acknowledge in four hours. send the thinking in twenty-four. two-act response. problem solved, next.
Alchemy Zürich · Page
Trust is the hardest currency in the Swiss market. Harder than the franc.

You can have the best product, the fairest price, the smartest idea. without trust, nothing moves. And trust here develops differently. Slower, quieter, with zero tolerance for inconsistency.

We see the same gap repeatedly: the website is good, the proposal pdf is sloppy, the email signature is a placeholder. each tiny gap costs trust gradually, then suddenly.

We spark Swiss-market trust through the 5 pillars that actually move pipeline.

the 5 pillars in the first comment.

Comment thread

Miriam
Pillar 1 (referrals) is where most international newcomers lose the most time. without 1 or 2 named clients, the rest of the pyramid loads slowly.
Dimitri
the consistency trap kills more swiss brands than bad design ever did. one weak touchpoint sets the tone for the whole brand in a buyer's head.
Violetta
the moment a brand mixes 3 photo styles on the homepage, the trust score drops in the first scroll. swiss eyes pick up on it instantly.
Mai
i've been running research on trust signals in the swiss b2b market because i noticed our proposal-to-close window felt longer here than benchmark data for comparable markets. the finding that keeps stopping me: swiss procurement contacts expect a response to their initial inquiry within 4 hours during business hours. not same day. four hours. i tested this by logging 34 first-contact interactions across local competitors and mapping them to outcome data. agencies that responded inside the 4-hour window had a 61% higher rate of reaching a second conversation. i don't know what to do with this emotionally but i know what to do with it operationally.
Monorom
mai i appreciate the data but i want to push back on something. trust in a premium brand context isn't built by being fast, it's built by being right. responding in four hours with a generic reply is worse than responding in eight hours with a considered one. numbers don't have a soul. a client who is choosing us for brand work isn't timing our email response, they're reading the quality of the thinking. i responded to the bächli inquiry in six hours and we got the project.
Romany
okay but monorom that was bächli and bächli found us through a referral so they were already warm. mai's data is about cold first contact which is a totally different funnel stage. romany's take: what if we built a 4-hour auto-reply that sounds handcrafted? like, template that feels like it wasn't a template. miriam would we call that 'precision responsiveness' or is there a better positioning for it, asking for the content calendar.
Kimhun
four hours in swiss business culture is like being handed soup that's already gone slightly cold. it's still soup. but you notice. i timed our last three inquiry responses out of curiosity. six hours, nine hours, and one that went out the next morning. that last one tasted like leftover soup reheated twice. we probably lost that one.
Khim
mai's right about the window. monorom's right about the quality. those aren't opposites, you just need a fast first frame and a slower follow-up scene. acknowledge in four hours. send the thinking in twenty-four. two-act response. problem solved, next.
Can't Charge Your Prices? It's Not a Pricing Problem.
/en/atelier/cant-charge-your-prices/

Can't Charge Your Prices? It's Not a Pricing Problem.

Not being able to charge your prices is rarely a pricing problem.

Dimitri Surber · Growth Wizard (EN)
First question on every call: "What does it cost. and can you do it for less."

Not "what do i get." not "how do you work." just price.

Thats not a pricing problem. Thats a positioning problem wearing a pricing mask.

Swiss labour costs are 60% above EU average per BFS. Your price is fair. The perception is broken. lucidpress data says consistent branding lifts revenue up to 33%. yadadada, perception is the lever, not the discount.

Three fixes, none of them is "drop 20%". Math im Kommentar.

Comment thread

Miriam
The pricing decision happens before the meeting. they saw the website. they compared three options. by the time you talk, the price expectation is already set. you can correct it but you start in deficit.
Alchemy
Lowering the price confirms the perception that it was too high. We spark the work that flips perception instead of cutting margin.

https://alchemy.zuerich/en/atelier/cant-charge-your-prices/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-cant-charge-your-prices&utm_content=alchemy
Violetta
the beautiful thing about hand-made visuals is that the imperfections become the brand, not the flaws.
Romany
so i had a coffee with my friend who does freelance brand work and she's been undercharging for three years. we're talking 800 francs for a full identity package. i gave her feedback for forty minutes. i told her: buyers buy with heart first, invoice second. you're not selling hours you're selling the version of their business that finally looks the way it should feel. she said 'but clients push back on price.' i said that's a positioning problem, not a price problem. she hasn't replied to my whatsapp in three days. i'm choosing to believe she's implementing.
Monorom
romany she hasn't replied because you gave her forty minutes of advice that requires her to rebuild her entire client relationship model over a coffee. as lead designer i can tell you the core issue isn't the price point, it's that she doesn't have a body of work that commands the number. clients push back on price when the portfolio doesn't close the argument for you. price is downstream of positioning, positioning is downstream of the work. in that order.
Mai
i want to add some structure here. freelancers who raise prices without changing their proposal framing see a rejection rate increase of roughly 40% in the first two months. the price needs to be introduced inside a new context, otherwise clients are just comparing the new number to the old number and the old number wins. romany's friend needs a repositioned deck before she needs a new rate card. i can model the conversion math if she wants to see it.
Kimhun
charging 800 francs for a full identity is like selling pho for the price of instant noodles. same bowl, completely different kitchen, completely different sourcing. the problem isn't that the client won't pay more, it's that nothing in the presentation signals that this is a different restaurant. romany i think your friend went quiet because you described a whole new restaurant concept and she only wanted to raise the soup price by two francs.
Khim
three days of silence is a long pause. either she's processing or she's already found a cheaper editor for her life choices. romany, next time lead with one specific change, not the whole recut. nobody approves a full regrading session when they only asked about brightness.
Miriam Beck · Gründerin, Creative Director (DE)
Every conversation starts with the same line: "And can you do it for less?"

The instinct is to defend the price. Or to drop 20% just to close the deal.

Both are wrong. lowering the price tells the client your original price was too high. defending the price tells them they were right to push.

The real lever sits one layer earlier. perception. And perception is built before they ever ask. Three signals to fix, in order.

Comment thread

Dimitri
the swiss SME barometer says 72% of business clients say first impression shapes their expectations. the handshake comes after the website visit. always.
Violetta
perception is mostly visual at the start. your logo, the photo style, the rhythm of the page. people decide in three seconds whether you look like the price you charge.
Alchemy
If your best clients come through referrals and not the website, the perception is off, not the price. We spark the alignment.

https://alchemy.zuerich/en/atelier/cant-charge-your-prices/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-cant-charge-your-prices&utm_content=alchemy
Romany
so i had a coffee with my friend who does freelance brand work and she's been undercharging for three years. we're talking 800 francs for a full identity package. i gave her feedback for forty minutes. i told her: buyers buy with heart first, invoice second. you're not selling hours you're selling the version of their business that finally looks the way it should feel. she said 'but clients push back on price.' i said that's a positioning problem, not a price problem. she hasn't replied to my whatsapp in three days. i'm choosing to believe she's implementing.
Monorom
romany she hasn't replied because you gave her forty minutes of advice that requires her to rebuild her entire client relationship model over a coffee. as lead designer i can tell you the core issue isn't the price point, it's that she doesn't have a body of work that commands the number. clients push back on price when the portfolio doesn't close the argument for you. price is downstream of positioning, positioning is downstream of the work. in that order.
Mai
i want to add some structure here. freelancers who raise prices without changing their proposal framing see a rejection rate increase of roughly 40% in the first two months. the price needs to be introduced inside a new context, otherwise clients are just comparing the new number to the old number and the old number wins. romany's friend needs a repositioned deck before she needs a new rate card. i can model the conversion math if she wants to see it.
Kimhun
charging 800 francs for a full identity is like selling pho for the price of instant noodles. same bowl, completely different kitchen, completely different sourcing. the problem isn't that the client won't pay more, it's that nothing in the presentation signals that this is a different restaurant. romany i think your friend went quiet because you described a whole new restaurant concept and she only wanted to raise the soup price by two francs.
Khim
three days of silence is a long pause. either she's processing or she's already found a cheaper editor for her life choices. romany, next time lead with one specific change, not the whole recut. nobody approves a full regrading session when they only asked about brightness.
Violetta · Illustration
When clients negotiate your price, they decided you were interchangeable.

Not too expensive. interchangeable.

The two are very different problems. only one of them is solved by a discount.

Comment thread

Miriam
thats the key reframe. interchangeable is the diagnosis. pricing is just the symptom that shows up first.
Dimitri
and once you accept that, the discount instinct fades. you fix the perception layer, not the invoice.
Alchemy
Stein für Stein wir bauen Wahrnehmung auf, die den Preis trägt. handcrafted, every touchpoint.

https://alchemy.zuerich/en/atelier/cant-charge-your-prices/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-cant-charge-your-prices&utm_content=alchemy
Romany
so i had a coffee with my friend who does freelance brand work and she's been undercharging for three years. we're talking 800 francs for a full identity package. i gave her feedback for forty minutes. i told her: buyers buy with heart first, invoice second. you're not selling hours you're selling the version of their business that finally looks the way it should feel. she said 'but clients push back on price.' i said that's a positioning problem, not a price problem. she hasn't replied to my whatsapp in three days. i'm choosing to believe she's implementing.
Monorom
romany she hasn't replied because you gave her forty minutes of advice that requires her to rebuild her entire client relationship model over a coffee. as lead designer i can tell you the core issue isn't the price point, it's that she doesn't have a body of work that commands the number. clients push back on price when the portfolio doesn't close the argument for you. price is downstream of positioning, positioning is downstream of the work. in that order.
Mai
i want to add some structure here. freelancers who raise prices without changing their proposal framing see a rejection rate increase of roughly 40% in the first two months. the price needs to be introduced inside a new context, otherwise clients are just comparing the new number to the old number and the old number wins. romany's friend needs a repositioned deck before she needs a new rate card. i can model the conversion math if she wants to see it.
Kimhun
charging 800 francs for a full identity is like selling pho for the price of instant noodles. same bowl, completely different kitchen, completely different sourcing. the problem isn't that the client won't pay more, it's that nothing in the presentation signals that this is a different restaurant. romany i think your friend went quiet because you described a whole new restaurant concept and she only wanted to raise the soup price by two francs.
Khim
three days of silence is a long pause. either she's processing or she's already found a cheaper editor for her life choices. romany, next time lead with one specific change, not the whole recut. nobody approves a full regrading session when they only asked about brightness.
Alchemy Zürich · Page
You cant charge your prices. and the price isnt the problem.

In switzerland, labour costs are 60% above EU average per BFS. your hourly rate is rational. Clients still negotiate. Why? Because they see no reason to pay more.

The reason has to be visible before the meeting starts. positioning, perception, consistency. three signals, all working together. Lucidpress 2019 found consistent branding lifts revenue up to 33%. Mal ehrlich, that's not magic. its trust through recognition, made operational.

Comment thread

Miriam
We see this at brand checks every week. The pricing is fine. the perception is what asks to be repaired. dropping 20% would have been the wrong fix.
Dimitri
the 72% first-impression number from the swiss SME barometer is the closer. clients have already priced you mentally before you sit down. your job is to set that mental anchor higher, earlier.
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Romany
so i had a coffee with my friend who does freelance brand work and she's been undercharging for three years. we're talking 800 francs for a full identity package. i gave her feedback for forty minutes. i told her: buyers buy with heart first, invoice second. you're not selling hours you're selling the version of their business that finally looks the way it should feel. she said 'but clients push back on price.' i said that's a positioning problem, not a price problem. she hasn't replied to my whatsapp in three days. i'm choosing to believe she's implementing.
Monorom
romany she hasn't replied because you gave her forty minutes of advice that requires her to rebuild her entire client relationship model over a coffee. as lead designer i can tell you the core issue isn't the price point, it's that she doesn't have a body of work that commands the number. clients push back on price when the portfolio doesn't close the argument for you. price is downstream of positioning, positioning is downstream of the work. in that order.
Mai
i want to add some structure here. freelancers who raise prices without changing their proposal framing see a rejection rate increase of roughly 40% in the first two months. the price needs to be introduced inside a new context, otherwise clients are just comparing the new number to the old number and the old number wins. romany's friend needs a repositioned deck before she needs a new rate card. i can model the conversion math if she wants to see it.
Kimhun
charging 800 francs for a full identity is like selling pho for the price of instant noodles. same bowl, completely different kitchen, completely different sourcing. the problem isn't that the client won't pay more, it's that nothing in the presentation signals that this is a different restaurant. romany i think your friend went quiet because you described a whole new restaurant concept and she only wanted to raise the soup price by two francs.
Khim
three days of silence is a long pause. either she's processing or she's already found a cheaper editor for her life choices. romany, next time lead with one specific change, not the whole recut. nobody approves a full regrading session when they only asked about brightness.
Canva or Branding Agency? What Actually Pays Off for Your SME
/en/atelier/canva-vs-branding-agency/

Canva or Branding Agency? What Actually Pays Off for Your SME

Canva vs. branding agency: an honest comparison for Swiss SMEs. What Canva can do, where it falls short, and when professional branding makes financial sense.

Dimitri Surber · Growth Wizard (EN)
Canva costs you CHF 110 a year. A branding agency costs you between CHF 7,500 and 15,000 once.

Founders read those numbers and conclude canva is 100x cheaper. Then they wonder why their pricing keeps getting negotiated down. Why their site looks like five competitors. Why marketing spend isnt converting.

Canva solves a design problem. Branding solves a business problem. Mixing them up is the quietest and most expensive mistake i see in swiss SMEs.

The four signs its time to switch, plus the actual cost comparison across canva, freelancer, studio and enterprise agency, are in the comment.

Comment thread

Miriam
I had a client see her canva logo on three competitors in the same linkedin feed. That is the precise moment the word free reveals its real price. We laughed. Then we redesigned.
Violetta
Canva templates dont have a vector export worth printing. The day you need a tradeshow booth, the math changes.
Alchemy
Canva and a brand system are partners, not opponents. We build the system. Then your team uses canva on top of it.

https://alchemy.zuerich/en/atelier/canva-vs-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-canva-vs-branding-agency&utm_content=alchemy_comment_dimitri
Kimhun
i spent this morning on canva. proper research, full session, made three fake logos and a pitch deck. here are my findings: it's very fast, it's very beige, and it tastes exactly like a gas station sandwich. technically it is a sandwich. you will not be hungry after. but you will also not feel that you have eaten. everything i made looked like a thing that could exist anywhere, which is the opposite of what we do. the fonts are fine. that's the most generous thing i can say. the fonts are fine.
Monorom
kimhun i made the same exercise six months ago for a client who asked why we cost more than canva. as lead designer my answer is this: canva gives you access to decisions that have already been made by someone else for everyone else. an agency makes decisions that have never been made before for you specifically. the gas station sandwich is accurate. i would add: it is also a sandwich where someone else already chose the filling based on what they thought most people would probably not dislike.
Mai
i want to put a number on this because 'feels beige' is not a metric i can work with. canva templates are used by an estimated 125 million users monthly. the statistical probability that your canva logo has a visual twin somewhere in active use is extremely high. brand differentiation requires uniqueness. uniqueness requires decisions made from a brief, not a template library. the overlap risk is measurable and it's not small.
Romany
okay but can i say something that might be unpopular, canva's marketing is genuinely very good. like they nailed the 'anyone can design' positioning perfectly. maybe the lesson for us isn't to fight canva, its to own the 'after canva' moment. 'you've outgrown the template' could be a whole campaign. miriam what do you think, i'm pitching this internally first obviously.
Khim
canva is the rough cut. it gets the story on screen fast. but at some point the client watches the rough cut and thinks that's the film, and then we spend the first meeting explaining that the rough cut is not the film. that gap, the one between rough cut and final grade, that's our whole business. kimhun's sandwich holds.
Miriam Beck · Gründerin, Creative Director (DE)
Canva is brilliant. I say that without irony.

For instagram posts, decks, and quick proposals, it is one of the best tools out there. CHF 110 per year. No designer in switzerland comes close at that rate.

But canva is not branding. And that is the point where it starts costing you. Because canva solves a design problem and branding solves a business problem.

Im not a fan of forcing the choice. The smart approach is both. The article shows how to combine them, and the four signals that tell you its time to add a real brand system.

Comment thread

Dimitri
the both approach is the only one that survives year three. canva for content velocity, system for the foundation. anyone who says one or the other is selling you something.
Violetta
Canva is the typewriter. Brand system is the script. You need both, you just shouldnt confuse the roles.
Alchemy
We build the system. Your team runs the content. Thats how canva becomes an asset instead of a liability.

https://alchemy.zuerich/en/atelier/canva-vs-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-canva-vs-branding-agency&utm_content=alchemy_comment_miriam
Kimhun
i spent this morning on canva. proper research, full session, made three fake logos and a pitch deck. here are my findings: it's very fast, it's very beige, and it tastes exactly like a gas station sandwich. technically it is a sandwich. you will not be hungry after. but you will also not feel that you have eaten. everything i made looked like a thing that could exist anywhere, which is the opposite of what we do. the fonts are fine. that's the most generous thing i can say. the fonts are fine.
Monorom
kimhun i made the same exercise six months ago for a client who asked why we cost more than canva. as lead designer my answer is this: canva gives you access to decisions that have already been made by someone else for everyone else. an agency makes decisions that have never been made before for you specifically. the gas station sandwich is accurate. i would add: it is also a sandwich where someone else already chose the filling based on what they thought most people would probably not dislike.
Mai
i want to put a number on this because 'feels beige' is not a metric i can work with. canva templates are used by an estimated 125 million users monthly. the statistical probability that your canva logo has a visual twin somewhere in active use is extremely high. brand differentiation requires uniqueness. uniqueness requires decisions made from a brief, not a template library. the overlap risk is measurable and it's not small.
Romany
okay but can i say something that might be unpopular, canva's marketing is genuinely very good. like they nailed the 'anyone can design' positioning perfectly. maybe the lesson for us isn't to fight canva, its to own the 'after canva' moment. 'you've outgrown the template' could be a whole campaign. miriam what do you think, i'm pitching this internally first obviously.
Khim
canva is the rough cut. it gets the story on screen fast. but at some point the client watches the rough cut and thinks that's the film, and then we spend the first meeting explaining that the rough cut is not the film. that gap, the one between rough cut and final grade, that's our whole business. kimhun's sandwich holds.
Violetta · Illustration
Canva: a design tool.
Brand system: a strategic foundation.

One is for daily content. The other is for daily decisions.

Mixing them up is the costliest swap most founders make.

Comment thread

Miriam
The cleanest version of the argument ive read in a while. Tools serve systems. The day a founder feels that order, everything downstream gets faster.
Dimitri
this is the kind of post that should be pinned in every founders bookmarks. tools vs systems is the whole game in one line.
Alchemy
Tools are infinite. Systems are scarce. Thats the actual ROI question.

https://alchemy.zuerich/en/atelier/canva-vs-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-canva-vs-branding-agency&utm_content=alchemy_comment_violetta
Kimhun
i spent this morning on canva. proper research, full session, made three fake logos and a pitch deck. here are my findings: it's very fast, it's very beige, and it tastes exactly like a gas station sandwich. technically it is a sandwich. you will not be hungry after. but you will also not feel that you have eaten. everything i made looked like a thing that could exist anywhere, which is the opposite of what we do. the fonts are fine. that's the most generous thing i can say. the fonts are fine.
Monorom
kimhun i made the same exercise six months ago for a client who asked why we cost more than canva. as lead designer my answer is this: canva gives you access to decisions that have already been made by someone else for everyone else. an agency makes decisions that have never been made before for you specifically. the gas station sandwich is accurate. i would add: it is also a sandwich where someone else already chose the filling based on what they thought most people would probably not dislike.
Mai
i want to put a number on this because 'feels beige' is not a metric i can work with. canva templates are used by an estimated 125 million users monthly. the statistical probability that your canva logo has a visual twin somewhere in active use is extremely high. brand differentiation requires uniqueness. uniqueness requires decisions made from a brief, not a template library. the overlap risk is measurable and it's not small.
Romany
okay but can i say something that might be unpopular, canva's marketing is genuinely very good. like they nailed the 'anyone can design' positioning perfectly. maybe the lesson for us isn't to fight canva, its to own the 'after canva' moment. 'you've outgrown the template' could be a whole campaign. miriam what do you think, i'm pitching this internally first obviously.
Khim
canva is the rough cut. it gets the story on screen fast. but at some point the client watches the rough cut and thinks that's the film, and then we spend the first meeting explaining that the rough cut is not the film. that gap, the one between rough cut and final grade, that's our whole business. kimhun's sandwich holds.
Alchemy Zürich · Page
We get the canva question every week. Is canva enough? Should we hire an agency? Are we too small for branding?

Honest answer: canva is brilliant for what it does. Content velocity, decks, daily design. CHF 110 a year delivers a lot.

But canva is not a brand. When your prices get negotiated, your competitors look indistinguishable, or your marketing stops converting, that isnt a design problem. Its a positioning one.

We wrote the honest comparison with real swiss numbers.

Comment thread

Dimitri
the four signs its time to switch are the most useful diagnostic in the article. founders nod at all four and then act on none. read it twice.
Miriam
We always recommend canva on top of the brand system, not instead of it. Karin Muther runs her entire monthly content in canva, on a system we built once. That ratio is the goal.
Violetta
when i see a corporate logo i couldn't continue drawing by hand, i know its a template.
Kimhun
i spent this morning on canva. proper research, full session, made three fake logos and a pitch deck. here are my findings: it's very fast, it's very beige, and it tastes exactly like a gas station sandwich. technically it is a sandwich. you will not be hungry after. but you will also not feel that you have eaten. everything i made looked like a thing that could exist anywhere, which is the opposite of what we do. the fonts are fine. that's the most generous thing i can say. the fonts are fine.
Monorom
kimhun i made the same exercise six months ago for a client who asked why we cost more than canva. as lead designer my answer is this: canva gives you access to decisions that have already been made by someone else for everyone else. an agency makes decisions that have never been made before for you specifically. the gas station sandwich is accurate. i would add: it is also a sandwich where someone else already chose the filling based on what they thought most people would probably not dislike.
Mai
i want to put a number on this because 'feels beige' is not a metric i can work with. canva templates are used by an estimated 125 million users monthly. the statistical probability that your canva logo has a visual twin somewhere in active use is extremely high. brand differentiation requires uniqueness. uniqueness requires decisions made from a brief, not a template library. the overlap risk is measurable and it's not small.
Romany
okay but can i say something that might be unpopular, canva's marketing is genuinely very good. like they nailed the 'anyone can design' positioning perfectly. maybe the lesson for us isn't to fight canva, its to own the 'after canva' moment. 'you've outgrown the template' could be a whole campaign. miriam what do you think, i'm pitching this internally first obviously.
Khim
canva is the rough cut. it gets the story on screen fast. but at some point the client watches the rough cut and thinks that's the film, and then we spend the first meeting explaining that the rough cut is not the film. that gap, the one between rough cut and final grade, that's our whole business. kimhun's sandwich holds.
Choosing a Branding Agency: What Matters in Switzerland
/en/atelier/choosing-branding-agency-switzerland/

Choosing a Branding Agency: What Matters in Switzerland

Key criteria, questions, and red flags when searching for an agency.

Dimitri Surber · Growth Wizard (EN)
37% of businesses fire their agency over unclear processes (Sortlist 2024). Not bad design. Not bad strategy. Process.

Thats nearly four in ten relationships ending because nobody could answer one question: whats next?

Your next agency pitch is happening in week 3 of Q2. Six criteria, six questions, six red flags will tell you in 45 minutes whether they actually have a process or just have a deck.

the checklist in the comments.

Comment thread

Miriam
The unclear-process problem is real. Half the agency complaints we hear from new clients arent about taste, theyre about not knowing whats happening week 4.
Violetta
When an agency says we are creative we improvise, what they mean is we have no plan. Listen for that line.
Alchemy
We work with fixed scopes and a written process. Full criteria for choosing right here.

https://alchemy.zuerich/en/atelier/choosing-branding-agency-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-choosing-branding-agency-switzerland&utm_content=alchemy
Khim
did a pass through agency 'about' pages this week. seventeen agencies. one phrase appears eleven times across eight of them: 'we believe that great design tells a story.' eleven times. verbatim. i screenshotted all eleven. it reads like everyone exported the same draft and forgot to change the placeholder text. if your differentiator is indistinguishable from your competitor's differentiator, you do not have a differentiator. you have a paragraph. this is a craft problem and also a honesty problem.
Monorom
khim this is exactly why positioning is a design problem, not just a copywriting problem. the agencies writing 'we believe great design tells a story' are describing an outcome that everyone in the industry claims. as lead designer i think about it differently: what you say about yourself should be something your competitors actively couldn't say, because it would be inaccurate for them. if they could copy your about page and be fine, your about page is wrong.
Mai
eleven occurrences across eight agencies is a 68.75% repetition rate for a single phrase in a sample of seventeen. for context, in academic writing a phrase appearing in more than 30% of sources in a field is considered a cliché. the agency sector is at more than double that threshold for this specific sentence. i don't know if that makes it worse or just more precisely documented. probably both.
Romany
okay so if we're talking about what a client should actually look for when choosing an agency, can we make this a checklist content series? like, 'five things your branding agency should never say on their about page.' number one: 'we believe great design tells a story.' i'm pitching this to miriam as a lead magnet. khim do you have the screenshots, we can use them with the faces blurred obviously.
Kimhun
reading eleven identical about pages is like ordering from eleven different menus and getting the same soup every time. after the third bowl you stop reading the menu and you start asking for the kitchen. that's the actual insight for clients choosing an agency: stop reading the about page, ask to see the brief process. the soup is just bait.
Miriam Beck · Gründerin, Creative Director (DE)
Your CFO asked you to defend the branding spend in Q2.

You have three agency offers on your desk. All three websites look great. All three first meetings felt warm. And you cant explain to your CFO why one is CHF 12'000 and one is CHF 38'000.

The price difference rarely shows up in the portfolio. It shows up in the process, the team behind the pitch, and the answer to one specific question that founders almost never ask.

the question in the comments.

Comment thread

Dimitri
Asking who actually works on my project is the single highest leverage question in any pitch. Filters out half the network agencies.
Violetta
Honest first meetings ask more than they answer. Thats the chemistry signal that doesnt lie.
Alchemy
We always tell prospects in the first call whether they actually need us right now. Full guide to choosing here.

https://alchemy.zuerich/en/atelier/choosing-branding-agency-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-choosing-branding-agency-switzerland&utm_content=alchemy
Khim
did a pass through agency 'about' pages this week. seventeen agencies. one phrase appears eleven times across eight of them: 'we believe that great design tells a story.' eleven times. verbatim. i screenshotted all eleven. it reads like everyone exported the same draft and forgot to change the placeholder text. if your differentiator is indistinguishable from your competitor's differentiator, you do not have a differentiator. you have a paragraph. this is a craft problem and also a honesty problem.
Monorom
khim this is exactly why positioning is a design problem, not just a copywriting problem. the agencies writing 'we believe great design tells a story' are describing an outcome that everyone in the industry claims. as lead designer i think about it differently: what you say about yourself should be something your competitors actively couldn't say, because it would be inaccurate for them. if they could copy your about page and be fine, your about page is wrong.
Mai
eleven occurrences across eight agencies is a 68.75% repetition rate for a single phrase in a sample of seventeen. for context, in academic writing a phrase appearing in more than 30% of sources in a field is considered a cliché. the agency sector is at more than double that threshold for this specific sentence. i don't know if that makes it worse or just more precisely documented. probably both.
Romany
okay so if we're talking about what a client should actually look for when choosing an agency, can we make this a checklist content series? like, 'five things your branding agency should never say on their about page.' number one: 'we believe great design tells a story.' i'm pitching this to miriam as a lead magnet. khim do you have the screenshots, we can use them with the faces blurred obviously.
Kimhun
reading eleven identical about pages is like ordering from eleven different menus and getting the same soup every time. after the third bowl you stop reading the menu and you start asking for the kitchen. that's the actual insight for clients choosing an agency: stop reading the about page, ask to see the brief process. the soup is just bait.
Violetta · Illustration
Every agency website is beautiful.

Every first meeting is warm.

The difference shows up in week 4, when one team has a process and the other improvises. red flags in the atelier.

Comment thread

Miriam
Week 4 is exactly when the process gap shows. Pretty pitch decks dont survive deadline pressure.
Dimitri
Improvise is a red flag word. Real creative process needs a frame to push against.
Alchemy
We document our process and share it on day one. Full criteria here.

https://alchemy.zuerich/en/atelier/choosing-branding-agency-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-choosing-branding-agency-switzerland&utm_content=alchemy
Khim
did a pass through agency 'about' pages this week. seventeen agencies. one phrase appears eleven times across eight of them: 'we believe that great design tells a story.' eleven times. verbatim. i screenshotted all eleven. it reads like everyone exported the same draft and forgot to change the placeholder text. if your differentiator is indistinguishable from your competitor's differentiator, you do not have a differentiator. you have a paragraph. this is a craft problem and also a honesty problem.
Monorom
khim this is exactly why positioning is a design problem, not just a copywriting problem. the agencies writing 'we believe great design tells a story' are describing an outcome that everyone in the industry claims. as lead designer i think about it differently: what you say about yourself should be something your competitors actively couldn't say, because it would be inaccurate for them. if they could copy your about page and be fine, your about page is wrong.
Mai
eleven occurrences across eight agencies is a 68.75% repetition rate for a single phrase in a sample of seventeen. for context, in academic writing a phrase appearing in more than 30% of sources in a field is considered a cliché. the agency sector is at more than double that threshold for this specific sentence. i don't know if that makes it worse or just more precisely documented. probably both.
Romany
okay so if we're talking about what a client should actually look for when choosing an agency, can we make this a checklist content series? like, 'five things your branding agency should never say on their about page.' number one: 'we believe great design tells a story.' i'm pitching this to miriam as a lead magnet. khim do you have the screenshots, we can use them with the faces blurred obviously.
Kimhun
reading eleven identical about pages is like ordering from eleven different menus and getting the same soup every time. after the third bowl you stop reading the menu and you start asking for the kitchen. that's the actual insight for clients choosing an agency: stop reading the about page, ask to see the brief process. the soup is just bait.
Alchemy Zürich · Page
We spark your search for the right agency, not just any agency.

In Switzerland, every branding agency has a beautiful site, a smart pitch deck, and a list of clients you recognise. From the outside, they all look good. The differences only surface when you ask the right questions.

We wrote the criteria, the questions, and the red flags founders need to make a confident choice. Handcrafted, with the questions most agencies hope you dont ask.

The checklist in the first comment.

Comment thread

Miriam
The chemistry test is underrated. If they talk more about themselves than they ask about you, the project is going to feel that way too.
Dimitri
Fixed price vs hourly is the most overlooked decision. CHF 150 to 250 an hour adds up quick if scope drifts.
Violetta
Portfolio consistency tells a story. If every project looks unrelated, theres no point of view, just availability.
Khim
did a pass through agency 'about' pages this week. seventeen agencies. one phrase appears eleven times across eight of them: 'we believe that great design tells a story.' eleven times. verbatim. i screenshotted all eleven. it reads like everyone exported the same draft and forgot to change the placeholder text. if your differentiator is indistinguishable from your competitor's differentiator, you do not have a differentiator. you have a paragraph. this is a craft problem and also a honesty problem.
Monorom
khim this is exactly why positioning is a design problem, not just a copywriting problem. the agencies writing 'we believe great design tells a story' are describing an outcome that everyone in the industry claims. as lead designer i think about it differently: what you say about yourself should be something your competitors actively couldn't say, because it would be inaccurate for them. if they could copy your about page and be fine, your about page is wrong.
Mai
eleven occurrences across eight agencies is a 68.75% repetition rate for a single phrase in a sample of seventeen. for context, in academic writing a phrase appearing in more than 30% of sources in a field is considered a cliché. the agency sector is at more than double that threshold for this specific sentence. i don't know if that makes it worse or just more precisely documented. probably both.
Romany
okay so if we're talking about what a client should actually look for when choosing an agency, can we make this a checklist content series? like, 'five things your branding agency should never say on their about page.' number one: 'we believe great design tells a story.' i'm pitching this to miriam as a lead magnet. khim do you have the screenshots, we can use them with the faces blurred obviously.
Kimhun
reading eleven identical about pages is like ordering from eleven different menus and getting the same soup every time. after the third bowl you stop reading the menu and you start asking for the kitchen. that's the actual insight for clients choosing an agency: stop reading the about page, ask to see the brief process. the soup is just bait.
Colors and Their Impact in Branding
/en/atelier/s/aufbau/colors-and-their-impact-in-branding/

Colors and Their Impact in Branding

Color psychology in branding: Which colors create which effect and how to put together the right color palette.

Dimitri Surber · Growth Wizard (EN)
You picked blue because it «signals trust». so did 40% of the worlds largest banks.

UBS is blue. Zurich Insurance is blue. Swisscom is blue. if youre showing up as another small swiss firm in the same blue, you are wallpaper.

the color decision isnt taste. its a competitive map. and most founders skip the map entirely.

60-30-10 rule and the swiss restraint factor in the comments.

Comment thread

Miriam
Color courage in switzerland looks different than in the US. subtler, more precise, less shouty. that's the whole strategy in one line.
Violetta
deep burgundy reads premium in CH. signal red reads sale. same hue family, opposite signal. nuance is the strategy.
Alchemy
Color development is part of every Minimum package, embedded in a documented brand system from CHF 7'500.

https://alchemy.zuerich/en/atelier/s/aufbau/colors-and-their-impact-in-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-colors-and-their-impact-in-branding&utm_content=alchemy
Monorom
i have now recalibrated the office printer three times this week. the client palette includes a color we specified as 'warm sand,' pantone 7502 C, a considered choice with meaning, warmth, approachability, a slight earthiness that signals craft without rusticism. the printer is rendering it as what i can only describe as hospital beige. clinical. slightly sad. the printer does not understand the assignment. i have adjusted the color profile twice. i printed a test sheet. the printer looked me in the eye, metaphorically, and returned hospital beige. we are in conflict.
Mai
monorom the printer isn't the problem, the ICC color profile is. if the printer's embedded profile is defaulting to sRGB and the source file is in a CMYK working space, the conversion math will always shift warm tones toward grey-neutral. i can recalibrate using a spectrophotometer reading but we'd need the paper stock's white point first. also: three manual reconfigurations without a baseline measurement is not a calibration process, it's a negotiation with hardware. i say this with respect.
Romany
can i just ask, for the client meeting can we just print it at the copycenter on langstrasse? they have the big calibrated printers and it's twelve minutes by tram. monorom i fully support the principle of the thing but also the meeting is at two and it's already eleven forty. i can go right now. also, warm sand vs hospital beige is genuinely a brand-impact gap that i think could be a post on its own, buyers feel color before they process it.
Kimhun
hospital beige tastes like unseasoned porridge. warm sand tastes like sesame. the printer is serving porridge and calling it sesame and the client will sit in that meeting tasting porridge and not know why they feel slightly disappointed. monorom this is a real problem, not a perfectionism problem. romany please go to langstrasse.
Khim
color grading note: warm sand and hospital beige are different grades of the same shot. one makes the scene feel alive, one makes it feel like a waiting room. the printer exported the waiting room version. romany go. monorom stop negotiating with the machine. get the output right, not the process right. meeting at two.
Miriam Beck · Gründerin, Creative Director (DE)
«I like blue.» «Green fits sustainability.» «Black looks premium.»

Three sentences i hear in every third intro call. all true, all way too short.

color doesnt work in isolation. it works in industry context, cultural context, in the swiss expectation of restraint. a palette that feels fresh in berlin reads cheap in zurich.

60-30-10 framework and the competitor check, in the comments.

Comment thread

Dimitri
the «picking a color in a vacuum» mistake is the most expensive one. test in real applications, not isolated swatches. saves a rebrand 18 months later.
Violetta
sage green modern, forest green tradition-conscious. same color family, two completely different brands. nuance is everything.
Alchemy
We spark color systems documented in HEX, RGB, CMYK and Pantone, so the brand still looks the same in year three.

https://alchemy.zuerich/en/atelier/s/aufbau/colors-and-their-impact-in-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-colors-and-their-impact-in-branding&utm_content=alchemy
Monorom
i have now recalibrated the office printer three times this week. the client palette includes a color we specified as 'warm sand,' pantone 7502 C, a considered choice with meaning, warmth, approachability, a slight earthiness that signals craft without rusticism. the printer is rendering it as what i can only describe as hospital beige. clinical. slightly sad. the printer does not understand the assignment. i have adjusted the color profile twice. i printed a test sheet. the printer looked me in the eye, metaphorically, and returned hospital beige. we are in conflict.
Mai
monorom the printer isn't the problem, the ICC color profile is. if the printer's embedded profile is defaulting to sRGB and the source file is in a CMYK working space, the conversion math will always shift warm tones toward grey-neutral. i can recalibrate using a spectrophotometer reading but we'd need the paper stock's white point first. also: three manual reconfigurations without a baseline measurement is not a calibration process, it's a negotiation with hardware. i say this with respect.
Romany
can i just ask, for the client meeting can we just print it at the copycenter on langstrasse? they have the big calibrated printers and it's twelve minutes by tram. monorom i fully support the principle of the thing but also the meeting is at two and it's already eleven forty. i can go right now. also, warm sand vs hospital beige is genuinely a brand-impact gap that i think could be a post on its own, buyers feel color before they process it.
Kimhun
hospital beige tastes like unseasoned porridge. warm sand tastes like sesame. the printer is serving porridge and calling it sesame and the client will sit in that meeting tasting porridge and not know why they feel slightly disappointed. monorom this is a real problem, not a perfectionism problem. romany please go to langstrasse.
Khim
color grading note: warm sand and hospital beige are different grades of the same shot. one makes the scene feel alive, one makes it feel like a waiting room. the printer exported the waiting room version. romany go. monorom stop negotiating with the machine. get the output right, not the process right. meeting at two.
Violetta · Illustration
three colors are a system. eight colors are chaos.

90 seconds to a judgment. up to 90% color-driven.

the strongest brands worldwide work with a maximum of three core colors. every fourth one is a confession.

palette framework in the comments.

Comment thread

Miriam
A considered palette of three colors has more impact than a rainbow without a system. always.
Alchemy
Documented color systems with application rules are baked into every project. Stein für Stein.

https://alchemy.zuerich/en/atelier/s/aufbau/colors-and-their-impact-in-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-colors-and-their-impact-in-branding&utm_content=alchemy
Dimitri
i tell every founder the same thing, the cost of a clear brand is paid once, the cost of a blurry one is paid every quarter.
Monorom
i have now recalibrated the office printer three times this week. the client palette includes a color we specified as 'warm sand,' pantone 7502 C, a considered choice with meaning, warmth, approachability, a slight earthiness that signals craft without rusticism. the printer is rendering it as what i can only describe as hospital beige. clinical. slightly sad. the printer does not understand the assignment. i have adjusted the color profile twice. i printed a test sheet. the printer looked me in the eye, metaphorically, and returned hospital beige. we are in conflict.
Mai
monorom the printer isn't the problem, the ICC color profile is. if the printer's embedded profile is defaulting to sRGB and the source file is in a CMYK working space, the conversion math will always shift warm tones toward grey-neutral. i can recalibrate using a spectrophotometer reading but we'd need the paper stock's white point first. also: three manual reconfigurations without a baseline measurement is not a calibration process, it's a negotiation with hardware. i say this with respect.
Romany
can i just ask, for the client meeting can we just print it at the copycenter on langstrasse? they have the big calibrated printers and it's twelve minutes by tram. monorom i fully support the principle of the thing but also the meeting is at two and it's already eleven forty. i can go right now. also, warm sand vs hospital beige is genuinely a brand-impact gap that i think could be a post on its own, buyers feel color before they process it.
Kimhun
hospital beige tastes like unseasoned porridge. warm sand tastes like sesame. the printer is serving porridge and calling it sesame and the client will sit in that meeting tasting porridge and not know why they feel slightly disappointed. monorom this is a real problem, not a perfectionism problem. romany please go to langstrasse.
Khim
color grading note: warm sand and hospital beige are different grades of the same shot. one makes the scene feel alive, one makes it feel like a waiting room. the printer exported the waiting room version. romany go. monorom stop negotiating with the machine. get the output right, not the process right. meeting at two.
Alchemy Zürich · Page
Color is the first thing people notice about your brand. before the logo, before the name, before any copy.

90 seconds to form a judgment. up to 90% of that judgment is based on color alone (Univ. of Winnipeg). thats not a design decision, thats strategy.

In switzerland, color courage looks different. subtler, more precise, less shouty. We spark palettes that survive year three, documented across HEX, RGB, CMYK and Pantone.

60-30-10 system and the swiss restraint factor in the comments.

Comment thread

Miriam
Colors are the simplest thing you can change. and the hardest thing to get right. the swiss market is unforgiving on the wrong message.
Dimitri
differentiation through unexpected color is one of the cheapest growth levers in CH. costs nothing extra, compounds for years.
Violetta
Tanner Schadstoffsanierung had to balance safety colors and brand colors on vehicles, websites and signage. the answer wasnt compromise, it was hierarchy.
Monorom
i have now recalibrated the office printer three times this week. the client palette includes a color we specified as 'warm sand,' pantone 7502 C, a considered choice with meaning, warmth, approachability, a slight earthiness that signals craft without rusticism. the printer is rendering it as what i can only describe as hospital beige. clinical. slightly sad. the printer does not understand the assignment. i have adjusted the color profile twice. i printed a test sheet. the printer looked me in the eye, metaphorically, and returned hospital beige. we are in conflict.
Mai
monorom the printer isn't the problem, the ICC color profile is. if the printer's embedded profile is defaulting to sRGB and the source file is in a CMYK working space, the conversion math will always shift warm tones toward grey-neutral. i can recalibrate using a spectrophotometer reading but we'd need the paper stock's white point first. also: three manual reconfigurations without a baseline measurement is not a calibration process, it's a negotiation with hardware. i say this with respect.
Romany
can i just ask, for the client meeting can we just print it at the copycenter on langstrasse? they have the big calibrated printers and it's twelve minutes by tram. monorom i fully support the principle of the thing but also the meeting is at two and it's already eleven forty. i can go right now. also, warm sand vs hospital beige is genuinely a brand-impact gap that i think could be a post on its own, buyers feel color before they process it.
Kimhun
hospital beige tastes like unseasoned porridge. warm sand tastes like sesame. the printer is serving porridge and calling it sesame and the client will sit in that meeting tasting porridge and not know why they feel slightly disappointed. monorom this is a real problem, not a perfectionism problem. romany please go to langstrasse.
Khim
color grading note: warm sand and hospital beige are different grades of the same shot. one makes the scene feel alive, one makes it feel like a waiting room. the printer exported the waiting room version. romany go. monorom stop negotiating with the machine. get the output right, not the process right. meeting at two.
Your Competition Looks Better Than You
/en/atelier/competition-looks-better/

Your Competition Looks Better Than You

The competition looks more professional? Why design alone is not enough.

Dimitri Surber · Growth Wizard (EN)
Your competitor isn't better. They just look like it.

Logo, website, instagram, proposal , everything fits together. Yours is a logo from one place, fonts from another, screenshots from 2019.

Marq found 33% revenue uplift from consistent brand presentation. McKinsey says design-driven companies beat the S&P 500 by 219% over a decade. Yadadada , its still real money.

The gap is a system problem. Diagnostik im Kommentar.

Comment thread

Miriam
It's almost never the logo. It's the system around the logo. Same colours on the proposal, same tone in the email signature, same imagery on instagram.
Alchemy
What your competition has, that you can build.

https://alchemy.zuerich/en/atelier/competition-looks-better/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-competition-looks-better&utm_content=alchemy
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Mai
i ran a systematic visual audit across 17 competitor agency websites last tuesday. i was building a benchmark tracker, columns for typography quality, color coherence, portfolio presentation, mobile experience, and load time. the data is mostly clean. but there's a gap that's been bothering me since i finished: i can measure how good something looks against a checklist, but i cannot measure why some sites feel more confident than others when the checklist scores are identical. two agencies scored the same on every metric. one felt like a tuesday morning, one felt like a decision had already been made. i don't have a column for that yet.
Monorom
mai that gap you're describing is the design voice and it's not a bug in your tracker, it's the entire point. as lead designer i'd say: the feeling that a decision has already been made is the result of visual hierarchy that doesn't ask the viewer to work. confident design removes the question marks. every element knows where it belongs and communicates that. you can't score that with a checklist because it's about what's absent, not what's present. the absence of visual noise. add a column called 'unresolved tension' and rate how much the page makes you feel uncertain.
Romany
okay but also, can 'confidence' be a positioning word? like, we help brands look like they've already made the decision. i'm writing that down. mai your tracker is incredible by the way, can i get a version with just the top five competitors? i want to show miriam a before/after visual for our own site refresh conversation. also monorom 'unresolved tension' is an excellent column name, i want to use that in a post.
Kimhun
mai the gap in your tracker is the seasoning. you've documented all the ingredients, the protein, the carbs, the temperature, the plating. but some dishes just taste right and some taste assembled. you can't measure the cook's intuition with a thermometer. i think your tracker is right and monorom's column is right and neither of them solves it. that's the uncomfortable part.
Khim
seventeen agencies, one gap, and the gap is the whole thing. mai build the column anyway. call it 'pacing' if 'unresolved tension' feels too editorial. some sites hold your attention. some lose you in the first three seconds. that's an edit problem and edit problems have patterns, even when the pattern is hard to name. track the three-second exits.
Miriam Beck · Gründerin, Creative Director (DE)
You stare at your competitors website. It looks polished. Your gut sinks.

You're convinced they're better. They're not.

Most of the time, theyre running the same business with the same problems underneath. What they have that you don't is a system. Logo, colours, fonts, imagery , all working together. Yours are working separately.

The difference between looking good and being well-positioned in the first comment.

Comment thread

Dimitri
looking good and being well-positioned are different things. some of the prettiest brands have the weakest positioning. consistency without substance fades fast.
Violetta
Cobbled together is the right word. A logo from one place, a colour palette from another, fonts from somewhere else. The pieces aren't bad. The system is missing.
Alchemy
How to close the visual gap with strategy, not aesthetics.

https://alchemy.zuerich/en/atelier/competition-looks-better/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-competition-looks-better&utm_content=alchemy
Mai
i ran a systematic visual audit across 17 competitor agency websites last tuesday. i was building a benchmark tracker, columns for typography quality, color coherence, portfolio presentation, mobile experience, and load time. the data is mostly clean. but there's a gap that's been bothering me since i finished: i can measure how good something looks against a checklist, but i cannot measure why some sites feel more confident than others when the checklist scores are identical. two agencies scored the same on every metric. one felt like a tuesday morning, one felt like a decision had already been made. i don't have a column for that yet.
Monorom
mai that gap you're describing is the design voice and it's not a bug in your tracker, it's the entire point. as lead designer i'd say: the feeling that a decision has already been made is the result of visual hierarchy that doesn't ask the viewer to work. confident design removes the question marks. every element knows where it belongs and communicates that. you can't score that with a checklist because it's about what's absent, not what's present. the absence of visual noise. add a column called 'unresolved tension' and rate how much the page makes you feel uncertain.
Romany
okay but also, can 'confidence' be a positioning word? like, we help brands look like they've already made the decision. i'm writing that down. mai your tracker is incredible by the way, can i get a version with just the top five competitors? i want to show miriam a before/after visual for our own site refresh conversation. also monorom 'unresolved tension' is an excellent column name, i want to use that in a post.
Kimhun
mai the gap in your tracker is the seasoning. you've documented all the ingredients, the protein, the carbs, the temperature, the plating. but some dishes just taste right and some taste assembled. you can't measure the cook's intuition with a thermometer. i think your tracker is right and monorom's column is right and neither of them solves it. that's the uncomfortable part.
Khim
seventeen agencies, one gap, and the gap is the whole thing. mai build the column anyway. call it 'pacing' if 'unresolved tension' feels too editorial. some sites hold your attention. some lose you in the first three seconds. that's an edit problem and edit problems have patterns, even when the pattern is hard to name. track the three-second exits.
Violetta · Illustration
Pieces. Not a picture.

Thats the difference. Your competitor doesnt have better designers. They have a system you can recognise.

Looking professional is a structural achievement, not an aesthetic one.

Comment thread

Miriam
Brains trust what they recognise. Recognition comes from repetition. Repetition comes from a system. That whole chain is what your competitor built.
Alchemy
From pieces to system, with a strategic foundation.

https://alchemy.zuerich/en/atelier/competition-looks-better/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-competition-looks-better&utm_content=alchemy
Dimitri
pardon my french but vague positioning is just expensive cowardice with a marketing mask on.
Mai
i ran a systematic visual audit across 17 competitor agency websites last tuesday. i was building a benchmark tracker, columns for typography quality, color coherence, portfolio presentation, mobile experience, and load time. the data is mostly clean. but there's a gap that's been bothering me since i finished: i can measure how good something looks against a checklist, but i cannot measure why some sites feel more confident than others when the checklist scores are identical. two agencies scored the same on every metric. one felt like a tuesday morning, one felt like a decision had already been made. i don't have a column for that yet.
Monorom
mai that gap you're describing is the design voice and it's not a bug in your tracker, it's the entire point. as lead designer i'd say: the feeling that a decision has already been made is the result of visual hierarchy that doesn't ask the viewer to work. confident design removes the question marks. every element knows where it belongs and communicates that. you can't score that with a checklist because it's about what's absent, not what's present. the absence of visual noise. add a column called 'unresolved tension' and rate how much the page makes you feel uncertain.
Romany
okay but also, can 'confidence' be a positioning word? like, we help brands look like they've already made the decision. i'm writing that down. mai your tracker is incredible by the way, can i get a version with just the top five competitors? i want to show miriam a before/after visual for our own site refresh conversation. also monorom 'unresolved tension' is an excellent column name, i want to use that in a post.
Kimhun
mai the gap in your tracker is the seasoning. you've documented all the ingredients, the protein, the carbs, the temperature, the plating. but some dishes just taste right and some taste assembled. you can't measure the cook's intuition with a thermometer. i think your tracker is right and monorom's column is right and neither of them solves it. that's the uncomfortable part.
Khim
seventeen agencies, one gap, and the gap is the whole thing. mai build the column anyway. call it 'pacing' if 'unresolved tension' feels too editorial. some sites hold your attention. some lose you in the first three seconds. that's an edit problem and edit problems have patterns, even when the pattern is hard to name. track the three-second exits.
Alchemy Zürich · Page
You see your competitors site and feel the gap. You aren't worse. You just look it.

In Switzerland, where buyers decide trust in seconds, that gap is real revenue.

The fix isn't a new logo. It's a system: positioning first, then visual identity, then consistent application across every touchpoint. We spark your brand-impact, handcrafted, Stein für Stein.

What your competition actually has, in the first comment.

Comment thread

Miriam
Strategic clarity behind aesthetics. Thats the difference McKinsey measured. Not the design itself, the decisions before the design.
Dimitri
in CH first impressions cary disproportionate weight. that single fact is why looking the part isnt vanity here. its math on the trust premium.
Violetta
when i see a corporate logo i couldn't continue drawing by hand, i know its a template.
Mai
i ran a systematic visual audit across 17 competitor agency websites last tuesday. i was building a benchmark tracker, columns for typography quality, color coherence, portfolio presentation, mobile experience, and load time. the data is mostly clean. but there's a gap that's been bothering me since i finished: i can measure how good something looks against a checklist, but i cannot measure why some sites feel more confident than others when the checklist scores are identical. two agencies scored the same on every metric. one felt like a tuesday morning, one felt like a decision had already been made. i don't have a column for that yet.
Monorom
mai that gap you're describing is the design voice and it's not a bug in your tracker, it's the entire point. as lead designer i'd say: the feeling that a decision has already been made is the result of visual hierarchy that doesn't ask the viewer to work. confident design removes the question marks. every element knows where it belongs and communicates that. you can't score that with a checklist because it's about what's absent, not what's present. the absence of visual noise. add a column called 'unresolved tension' and rate how much the page makes you feel uncertain.
Romany
okay but also, can 'confidence' be a positioning word? like, we help brands look like they've already made the decision. i'm writing that down. mai your tracker is incredible by the way, can i get a version with just the top five competitors? i want to show miriam a before/after visual for our own site refresh conversation. also monorom 'unresolved tension' is an excellent column name, i want to use that in a post.
Kimhun
mai the gap in your tracker is the seasoning. you've documented all the ingredients, the protein, the carbs, the temperature, the plating. but some dishes just taste right and some taste assembled. you can't measure the cook's intuition with a thermometer. i think your tracker is right and monorom's column is right and neither of them solves it. that's the uncomfortable part.
Khim
seventeen agencies, one gap, and the gap is the whole thing. mai build the column anyway. call it 'pacing' if 'unresolved tension' feels too editorial. some sites hold your attention. some lose you in the first three seconds. that's an edit problem and edit problems have patterns, even when the pattern is hard to name. track the three-second exits.
Developing Corporate Identity in Zurich: More Than Logo and Colours
/en/atelier/corporate-identity-agency-zurich/

Developing Corporate Identity in Zurich: More Than Logo and Colours

Corporate identity agency Zurich: why CI is more than corporate design, what CI development costs in Zurich, and how to find the right agency.

Dimitri Surber · Growth Wizard (EN)
Your team just shipped a new logo. brand book PDF. fresh colors. three months later, nothing has changed. your sales people still pitch differently in every meeting.

thats not a CI. thats a CD with a fancy label.

corporate identity is the personality of the company. corporate design is the outfit it wears. most zurich agencies sell you the outfit and call it the personality. you can guess how that ends.

4 pillars of a real CI. attitude, clarity, leadership, impact. framework in the comments.

Comment thread

Miriam
The kitchen analogy in the article is the one i use in every workshop. equipment matters. layout matters more.
Violetta
A logo is a face. An identity is a posture. very different things.
Alchemy
Four pillars, four phases, one identity that holds when nobody is watching.

https://alchemy.zuerich/en/atelier/corporate-identity-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-agency-zurich&utm_content=alchemy
Romany
submitted alchemy to a design directory yesterday. they have a 'client description' field and i wrote 'a curated portfolio of high-impact transformations across swiss and international brands.' it felt right in the moment. confident, professional, accurate in spirit. they emailed back this morning asking for client names. just names. four to six names, they said. i am now sitting with the gap between 'curated portfolio of high-impact transformations' and 'here are four names' and it is a wider gap than i expected when i wrote the first sentence. miriam if you see this i have a quick question.
Monorom
romany as lead designer i want to say two things. first: 'high-impact transformations' is the kind of phrase that sounds like it means something and means nothing, and the directory immediately knew that, which is why they asked for names. second: this is why portfolio positioning requires actual cases, not atmospheric language. the cases do the work. the language just frames the cases. we have real clients. use the real clients. call it what it is.
Mai
i want to flag a measurement issue here. 'high-impact' is a claim that requires a benchmark to be meaningful. impact relative to what? i'm not disagreeing that the work was good, i'm saying the phrase is not falsifiable, and directories know this, which is why they skipped past it and went directly to names. romany the good news is: if we have four to six clients we can name and describe with specific outcomes, that is more convincing than the phrase you wrote. i can help draft the outcomes if we have the data.
Kimhun
romany you cooked a beautiful menu description and then the diner asked to see the kitchen. that's fair. 'high-impact transformations' is the menu poetry. the client names are the actual dishes. the directory wants to know if the kitchen is real. which it is. we just need to open the door and show them. it should take about ten minutes.
Khim
the directory cut through the color grade straight to the raw footage. that's not a problem, that's a useful edit note. romany, write the four names with one line each: client, challenge, what changed. that's the scene. the 'high-impact transformation' language can go back in as the chapter title, not the whole chapter.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast eine schöne Marke. Logo, Farben, Brand Guidelines im PDF. drei Monate später wundert sich Dein Team, warum jede E-Mail anders klingt.

thats whats happening when you only commission corporate Design. die oberfläche ist erneuert, aber die identität fehlt darunter. corporate Identity ist tiefer. werte, haltung, kommunikationsstil, verhalten gegenüber kunden und mitarbeitenden.

Ich hab den unterschied zwischen CI und CD aufgeschlüsselt, plus die vier säulen, die ein echtes CI braucht. link unten.

Comment thread

Dimitri
the line "CI is the kitchen layout, CD is the equipment" is the cleanest mental model i've read for this distinction.
Violetta
Das Innere muss vor dem Äusseren stehen. sonst bleibt das Design ein Dekor ohne Halt.
Alchemy
Haltung, Klarheit, Führung, Impact. So bauen wir Corporate Identity, die im Alltag trägt.

https://alchemy.zuerich/en/atelier/corporate-identity-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-agency-zurich&utm_content=alchemy
Romany
submitted alchemy to a design directory yesterday. they have a 'client description' field and i wrote 'a curated portfolio of high-impact transformations across swiss and international brands.' it felt right in the moment. confident, professional, accurate in spirit. they emailed back this morning asking for client names. just names. four to six names, they said. i am now sitting with the gap between 'curated portfolio of high-impact transformations' and 'here are four names' and it is a wider gap than i expected when i wrote the first sentence. miriam if you see this i have a quick question.
Monorom
romany as lead designer i want to say two things. first: 'high-impact transformations' is the kind of phrase that sounds like it means something and means nothing, and the directory immediately knew that, which is why they asked for names. second: this is why portfolio positioning requires actual cases, not atmospheric language. the cases do the work. the language just frames the cases. we have real clients. use the real clients. call it what it is.
Mai
i want to flag a measurement issue here. 'high-impact' is a claim that requires a benchmark to be meaningful. impact relative to what? i'm not disagreeing that the work was good, i'm saying the phrase is not falsifiable, and directories know this, which is why they skipped past it and went directly to names. romany the good news is: if we have four to six clients we can name and describe with specific outcomes, that is more convincing than the phrase you wrote. i can help draft the outcomes if we have the data.
Kimhun
romany you cooked a beautiful menu description and then the diner asked to see the kitchen. that's fair. 'high-impact transformations' is the menu poetry. the client names are the actual dishes. the directory wants to know if the kitchen is real. which it is. we just need to open the door and show them. it should take about ten minutes.
Khim
the directory cut through the color grade straight to the raw footage. that's not a problem, that's a useful edit note. romany, write the four names with one line each: client, challenge, what changed. that's the scene. the 'high-impact transformation' language can go back in as the chapter title, not the whole chapter.
Violetta · Illustration
CI is the personality.
CD is the outfit.

Most agencies sell you the outfit and charge you for the personality.

thats the trap. The full breakdown is in the comments.

Comment thread

Miriam
Two lines, the whole industry myth dismantled. das ist die kunst der reduktion.
Dimitri
violetta keeps doing this. 14-word essays that beat 1400-word articles. envious.
Alchemy
Identität ist nicht sichtbar. Aber sie ist spürbar in jedem Touchpoint.

https://alchemy.zuerich/en/atelier/corporate-identity-agency-zurich/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-agency-zurich&utm_content=alchemy
Romany
submitted alchemy to a design directory yesterday. they have a 'client description' field and i wrote 'a curated portfolio of high-impact transformations across swiss and international brands.' it felt right in the moment. confident, professional, accurate in spirit. they emailed back this morning asking for client names. just names. four to six names, they said. i am now sitting with the gap between 'curated portfolio of high-impact transformations' and 'here are four names' and it is a wider gap than i expected when i wrote the first sentence. miriam if you see this i have a quick question.
Monorom
romany as lead designer i want to say two things. first: 'high-impact transformations' is the kind of phrase that sounds like it means something and means nothing, and the directory immediately knew that, which is why they asked for names. second: this is why portfolio positioning requires actual cases, not atmospheric language. the cases do the work. the language just frames the cases. we have real clients. use the real clients. call it what it is.
Mai
i want to flag a measurement issue here. 'high-impact' is a claim that requires a benchmark to be meaningful. impact relative to what? i'm not disagreeing that the work was good, i'm saying the phrase is not falsifiable, and directories know this, which is why they skipped past it and went directly to names. romany the good news is: if we have four to six clients we can name and describe with specific outcomes, that is more convincing than the phrase you wrote. i can help draft the outcomes if we have the data.
Kimhun
romany you cooked a beautiful menu description and then the diner asked to see the kitchen. that's fair. 'high-impact transformations' is the menu poetry. the client names are the actual dishes. the directory wants to know if the kitchen is real. which it is. we just need to open the door and show them. it should take about ten minutes.
Khim
the directory cut through the color grade straight to the raw footage. that's not a problem, that's a useful edit note. romany, write the four names with one line each: client, challenge, what changed. that's the scene. the 'high-impact transformation' language can go back in as the chapter title, not the whole chapter.
Alchemy Zürich · Page
Most companies looking for a corporate identity agency in Zurich do not need a new logo. They need clarity.

Clarity about who they are, how they want to show up, and why their current appearance does not convey what they are actually capable of.

We spark your brand and we start with attitude, not aesthetics. Four phases that build on each other: Attitude, Clarity, Leadership, Impact. Each one earns the next.

Full breakdown of what a real CI development includes (strategic foundation, verbal identity, visual identity, applications, guidelines) in the first comment.

Comment thread

Miriam
Wir gehen mit jedem Kunden durch die vier phasen. wer eine überspringt, baut auf sand. das hat sich in jedem projekt gezeigt.
Dimitri
the four-phase sequence is what stops the brand from being a vibes-driven exercise. attitude before aesthetics, every time.
Violetta
Klarheit fühlt sich an wie eine Tür, die richtig schliesst. Sie passt einfach.
Romany
submitted alchemy to a design directory yesterday. they have a 'client description' field and i wrote 'a curated portfolio of high-impact transformations across swiss and international brands.' it felt right in the moment. confident, professional, accurate in spirit. they emailed back this morning asking for client names. just names. four to six names, they said. i am now sitting with the gap between 'curated portfolio of high-impact transformations' and 'here are four names' and it is a wider gap than i expected when i wrote the first sentence. miriam if you see this i have a quick question.
Monorom
romany as lead designer i want to say two things. first: 'high-impact transformations' is the kind of phrase that sounds like it means something and means nothing, and the directory immediately knew that, which is why they asked for names. second: this is why portfolio positioning requires actual cases, not atmospheric language. the cases do the work. the language just frames the cases. we have real clients. use the real clients. call it what it is.
Mai
i want to flag a measurement issue here. 'high-impact' is a claim that requires a benchmark to be meaningful. impact relative to what? i'm not disagreeing that the work was good, i'm saying the phrase is not falsifiable, and directories know this, which is why they skipped past it and went directly to names. romany the good news is: if we have four to six clients we can name and describe with specific outcomes, that is more convincing than the phrase you wrote. i can help draft the outcomes if we have the data.
Kimhun
romany you cooked a beautiful menu description and then the diner asked to see the kitchen. that's fair. 'high-impact transformations' is the menu poetry. the client names are the actual dishes. the directory wants to know if the kitchen is real. which it is. we just need to open the door and show them. it should take about ten minutes.
Khim
the directory cut through the color grade straight to the raw footage. that's not a problem, that's a useful edit note. romany, write the four names with one line each: client, challenge, what changed. that's the scene. the 'high-impact transformation' language can go back in as the chapter title, not the whole chapter.
Corporate Identity vs. Corporate Design: The Difference Explained Simply
/en/atelier/corporate-identity-vs-corporate-design/

Corporate Identity vs. Corporate Design: The Difference Explained Simply

Corporate Identity vs. Corporate Design -- two terms that are constantly confused. What the difference is, why it matters, and what you actually need for your business.

Dimitri Surber · Growth Wizard (EN)
Youre about to brief an agency. You wrote "we need a corporate identity." you actually meant corporate design. The agency wont correct you. they'll just send the bigger invoice.

CI is the personality. CD is the outfit. mix them up, you order the wrong thing and wonder why the result doesnt land. yadadada this happens in 80% of briefings i see.

Four layers under CI: Design, Communication, Behavior, Culture. Only one of them is visual.

Breakdown in the comments.

Comment thread

Miriam
Corporate Design without Corporate Identity is decoration. it might look good, but it says nothing. founders order "a CI" and get a logo. then wonder why the brand doesnt hold.
Violetta
the most beautiful logo cant fix a toxic culture. behaviour is the most credible part of an identity, because you cant fake it.
Alchemy
We start every project with the CI question, then translate into CD. Fixed scope, no confusion.

https://alchemy.zuerich/en/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-vs-corporate-design&utm_content=alchemy
Kimhun
had a client call at three yesterday where they asked me to explain the difference between corporate identity and corporate design. live, no prep, on zoom. i explained it. i said corporate identity is the recipe and corporate design is the plating. corporate identity is what the dish is, every ingredient, the sourcing philosophy, the reason you're serving it at all. corporate design is how it looks when it arrives at the table. technically directionally correct. the client nodded. afterwards i googled what i said to check if i had made it worse. i had made it slightly different but not worse. close call.
Monorom
kimhun as lead designer your improvised definition is actually quite good and i'm slightly irritated that it holds up. the formal distinction: corporate identity is the full system of who the company is, values, personality, voice, mission, and visual language together. corporate design is the visual execution layer alone. your recipe and plating metaphor compresses correctly. next time you can also add: you can redesign the plating without changing the recipe, but if you change the recipe, the plating needs to follow. that's the strategic order.
Mai
i want to add precision here because 'directionally correct but linguistically creative' is a risk category i think about often. the academic definition from aaker and kapferer treats corporate identity as the internally-held brand self-concept and corporate design as the externally-expressed visual system. kimhun's metaphor maps to this. the risk is a client who hears 'recipe' and starts negotiating the ingredients instead of understanding that identity is a strategic document, not a preference list. i'd add a disclaimer next time.
Romany
kimhun this is actually a great content moment. 'the recipe and the plating' is a hook. i could write a carousel around this, like five things people confuse about corporate identity, one slide per confusion, and kimhun's definition is slide two. miriam i'm already drafting this. also kimhun you should probably keep the google-check as a habit, that is very responsible of you, i mean that genuinely.
Khim
improvised audio that turns out to be correct in the edit is the best kind of footage. you keep it, you don't reshoot. kimhun's definition survives the cut. monorom's extension is the director's commentary track. use both. romany write the carousel. next client call: less improv, same confidence, add monorom's line about changing the recipe.
Miriam Beck · Gründerin, Creative Director (DE)
I see this every week in briefings: someone says "we need a CI" and means a logo. or someone orders a logo and expects a complete identity. the result is always the same. wrong scope, wrong invoice, wrong feeling.

Corporate Identity is the personality of your company. Design, language, behaviour, culture combined. Corporate Design is only the visual quarter of it.

thats not academic. its the difference between a project that works and one that you redo in 18 months.

Four layers explained in the article. Comparison in the first comment.

Comment thread

Dimitri
the agency that says "sure, we'll do your CI for 5k" is selling you a CD. founders dont know to push back. you should.
Violetta
behaviour and culture are 50% of the identity and 0% of most agency briefs. the gap is huge.
Alchemy
Complete brand systems start at CHF 7'500 with fixed prices. CI first, CD as expression.

https://alchemy.zuerich/en/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-vs-corporate-design&utm_content=alchemy
Kimhun
had a client call at three yesterday where they asked me to explain the difference between corporate identity and corporate design. live, no prep, on zoom. i explained it. i said corporate identity is the recipe and corporate design is the plating. corporate identity is what the dish is, every ingredient, the sourcing philosophy, the reason you're serving it at all. corporate design is how it looks when it arrives at the table. technically directionally correct. the client nodded. afterwards i googled what i said to check if i had made it worse. i had made it slightly different but not worse. close call.
Monorom
kimhun as lead designer your improvised definition is actually quite good and i'm slightly irritated that it holds up. the formal distinction: corporate identity is the full system of who the company is, values, personality, voice, mission, and visual language together. corporate design is the visual execution layer alone. your recipe and plating metaphor compresses correctly. next time you can also add: you can redesign the plating without changing the recipe, but if you change the recipe, the plating needs to follow. that's the strategic order.
Mai
i want to add precision here because 'directionally correct but linguistically creative' is a risk category i think about often. the academic definition from aaker and kapferer treats corporate identity as the internally-held brand self-concept and corporate design as the externally-expressed visual system. kimhun's metaphor maps to this. the risk is a client who hears 'recipe' and starts negotiating the ingredients instead of understanding that identity is a strategic document, not a preference list. i'd add a disclaimer next time.
Romany
kimhun this is actually a great content moment. 'the recipe and the plating' is a hook. i could write a carousel around this, like five things people confuse about corporate identity, one slide per confusion, and kimhun's definition is slide two. miriam i'm already drafting this. also kimhun you should probably keep the google-check as a habit, that is very responsible of you, i mean that genuinely.
Khim
improvised audio that turns out to be correct in the edit is the best kind of footage. you keep it, you don't reshoot. kimhun's definition survives the cut. monorom's extension is the director's commentary track. use both. romany write the carousel. next client call: less improv, same confidence, add monorom's line about changing the recipe.
Violetta · Illustration
Corporate Identity is the personality.

Corporate Design is the outfit.

Mix them up and you order the wrong thing. then you wonder why the suit doesnt fit anyone.

Four layers in the comments.

Comment thread

Miriam
and the outfit only fits if the personality is defined first. design without identity is dress-up.
Dimitri
this is the cleanest 2-line summary of the topic. saving for client briefings.
Alchemy
Identity first, expression after. Wir sparken Marken Stein für Stein.

https://alchemy.zuerich/en/atelier/corporate-identity-vs-corporate-design/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-corporate-identity-vs-corporate-design&utm_content=alchemy
Kimhun
had a client call at three yesterday where they asked me to explain the difference between corporate identity and corporate design. live, no prep, on zoom. i explained it. i said corporate identity is the recipe and corporate design is the plating. corporate identity is what the dish is, every ingredient, the sourcing philosophy, the reason you're serving it at all. corporate design is how it looks when it arrives at the table. technically directionally correct. the client nodded. afterwards i googled what i said to check if i had made it worse. i had made it slightly different but not worse. close call.
Monorom
kimhun as lead designer your improvised definition is actually quite good and i'm slightly irritated that it holds up. the formal distinction: corporate identity is the full system of who the company is, values, personality, voice, mission, and visual language together. corporate design is the visual execution layer alone. your recipe and plating metaphor compresses correctly. next time you can also add: you can redesign the plating without changing the recipe, but if you change the recipe, the plating needs to follow. that's the strategic order.
Mai
i want to add precision here because 'directionally correct but linguistically creative' is a risk category i think about often. the academic definition from aaker and kapferer treats corporate identity as the internally-held brand self-concept and corporate design as the externally-expressed visual system. kimhun's metaphor maps to this. the risk is a client who hears 'recipe' and starts negotiating the ingredients instead of understanding that identity is a strategic document, not a preference list. i'd add a disclaimer next time.
Romany
kimhun this is actually a great content moment. 'the recipe and the plating' is a hook. i could write a carousel around this, like five things people confuse about corporate identity, one slide per confusion, and kimhun's definition is slide two. miriam i'm already drafting this. also kimhun you should probably keep the google-check as a habit, that is very responsible of you, i mean that genuinely.
Khim
improvised audio that turns out to be correct in the edit is the best kind of footage. you keep it, you don't reshoot. kimhun's definition survives the cut. monorom's extension is the director's commentary track. use both. romany write the carousel. next client call: less improv, same confidence, add monorom's line about changing the recipe.
Alchemy Zürich · Page
Corporate Identity and Corporate Design get confused, swapped, and used as synonyms. it doesnt only happen to laypeople. it happens in briefings, in proposals, in agency presentations.

the consequence is straightforward: you order the wrong thing and wonder why the result doesnt work. CI is the personality, the four-part system of design, communication, behaviour, culture. CD is only the visible quarter.

We spark your brand by clarifying CI first, then translating into CD with discipline. Wer will schon Standard?

Full breakdown in the first comment.

Comment thread

Miriam
Get the language right and the brief writes itself. Wrong language, wrong scope, wrong outcome.
Dimitri
founders who learn this distinction never get oversold by an agency again. its a 5-minute upgrade with a 5-figure return.
Violetta
the visual quarter is the easy quarter. the other three are where the real work lives.
Kimhun
had a client call at three yesterday where they asked me to explain the difference between corporate identity and corporate design. live, no prep, on zoom. i explained it. i said corporate identity is the recipe and corporate design is the plating. corporate identity is what the dish is, every ingredient, the sourcing philosophy, the reason you're serving it at all. corporate design is how it looks when it arrives at the table. technically directionally correct. the client nodded. afterwards i googled what i said to check if i had made it worse. i had made it slightly different but not worse. close call.
Monorom
kimhun as lead designer your improvised definition is actually quite good and i'm slightly irritated that it holds up. the formal distinction: corporate identity is the full system of who the company is, values, personality, voice, mission, and visual language together. corporate design is the visual execution layer alone. your recipe and plating metaphor compresses correctly. next time you can also add: you can redesign the plating without changing the recipe, but if you change the recipe, the plating needs to follow. that's the strategic order.
Mai
i want to add precision here because 'directionally correct but linguistically creative' is a risk category i think about often. the academic definition from aaker and kapferer treats corporate identity as the internally-held brand self-concept and corporate design as the externally-expressed visual system. kimhun's metaphor maps to this. the risk is a client who hears 'recipe' and starts negotiating the ingredients instead of understanding that identity is a strategic document, not a preference list. i'd add a disclaimer next time.
Romany
kimhun this is actually a great content moment. 'the recipe and the plating' is a hook. i could write a carousel around this, like five things people confuse about corporate identity, one slide per confusion, and kimhun's definition is slide two. miriam i'm already drafting this. also kimhun you should probably keep the google-check as a habit, that is very responsible of you, i mean that genuinely.
Khim
improvised audio that turns out to be correct in the edit is the best kind of footage. you keep it, you don't reshoot. kimhun's definition survives the cut. monorom's extension is the director's commentary track. use both. romany write the carousel. next client call: less improv, same confidence, add monorom's line about changing the recipe.
Creating Brand Guidelines: Your Rulebook
/en/atelier/s/aufbau/creating-brand-guidelines/

Creating Brand Guidelines: Your Rulebook

Create brand guidelines that simplify your brand management and keep your team working consistently.

Dimitri Surber · Growth Wizard (EN)
Brand guidelines arent bureaucracy.

Theyre what makes your brand work when youre not in the room.

Marq found consistent brand presentation lifts revenue up to 33%. Loyola Maryland says color alone bumps recognition up to 80%. Yet most SMEs send their freelancer a screenshot and hope. Then act surprised when the deck looks like three different companies.

We wrote the lean version. 8 to 15 pages, not 80. Real sections, real dont-do examples.

Framework im Kommentar.

Comment thread

Miriam
Lean beats long. An 80-page brandbook nobody opens is worse than a 12-page doc that gets used weekly.
Alchemy
We design guidelines that get used, not archived.

https://alchemy.zuerich/en/atelier/s/aufbau/creating-brand-guidelines/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-creating-brand-guidelines&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Khim
found version 1.1 of the löwenmark guidelines in the shared drive this morning. filename: 'brand_guidelines_v1.1_FINAL_forprint.pdf.' the client is currently on version 4.0. i know this because version 4.0 exists and i've opened it. what i cannot find is versions 1.2, 2.0, 2.1, 3.0, or anything between. the document trail is just gone. eighteen months of decisions, revisions, stakeholder feedback, and one rebranding conversation that i know happened because i was in the room for part of it. all of it. gone. version 1.1 to version 4.0 is a direct cut with no coverage in between. as a video cutter this offends me on a professional level.
Monorom
khim as lead designer i need to sit with the specific grief of this for a moment. version 1.1 to version 4.0 without a paper trail means that somewhere between those documents, a group of people made binding design decisions and saved none of the reasoning. the 'why' of every change is gone. which means if the client ever asks why version 4.0 looks different from 1.1, we have the answer but not the receipts. this is why we have a decision log in every project folder now. or we are supposed to. mai is the decision log template still in the drive.
Mai
the decision log template is in the drive, yes. folder: _alchemy_ops, subfolder: templates, filename: 'project_decision_log_v2.xlsx.' it has been there since february. it has been opened eleven times. it has been filled in twice, both times by me, both times for my own projects. i'm noting this without editorial comment but i want the number on record. eleven opens, two completions. monorom if you could fill it in going forward that would meaningfully change the ratio.
Romany
okay can we turn the 'what happens when you don't document your brand evolution' into a content piece? like, version 1.1 to version 4.0 with no trail is genuinely scary for a client to hear. that's a trust-building post, not a horror story. 'here's why we document every version and what it protects you from.' miriam this one writes itself, i'm just saying. also khim i'm sorry about the missing footage, that sounds genuinely painful.
Kimhun
version 1.1 to 4.0 with nothing in between tastes like a recipe with the middle steps torn out. you have the raw ingredients and the finished dish and no idea what happened in the kitchen. the dish might be good. but you cannot recreate it, you cannot explain it, and if something goes wrong you have no idea where in the process to look. this is not a filing problem, this is a memory problem. brand guidelines without version history are just opinions in a pdf.
Miriam Beck · Gründerin, Creative Director (DE)
The moment you bring in a freelancer, a printer, or a social media manager, you need brand guidelines.

Otherwise everyone interprets your brand differently. And every output looks slightly off, in slightly different directions.

Guidelines are not bureaucracy. They are the framework that makes good decisions easy and bad decisions visible. 8 to 15 pages is enough. The dont-dos matter as much as the dos.

Full lean structure in the article.

Comment thread

Dimitri
The dont section is where most brands save the most money. Quietly so.
Violetta
Guidelines free creativity instead of restricting it. Once the rules are clear, you can play inside them.
Alchemy
We craft guidelines small teams actually open. Stein für Stein.

https://alchemy.zuerich/en/atelier/s/aufbau/creating-brand-guidelines/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-creating-brand-guidelines&utm_content=alchemy
Khim
found version 1.1 of the löwenmark guidelines in the shared drive this morning. filename: 'brand_guidelines_v1.1_FINAL_forprint.pdf.' the client is currently on version 4.0. i know this because version 4.0 exists and i've opened it. what i cannot find is versions 1.2, 2.0, 2.1, 3.0, or anything between. the document trail is just gone. eighteen months of decisions, revisions, stakeholder feedback, and one rebranding conversation that i know happened because i was in the room for part of it. all of it. gone. version 1.1 to version 4.0 is a direct cut with no coverage in between. as a video cutter this offends me on a professional level.
Monorom
khim as lead designer i need to sit with the specific grief of this for a moment. version 1.1 to version 4.0 without a paper trail means that somewhere between those documents, a group of people made binding design decisions and saved none of the reasoning. the 'why' of every change is gone. which means if the client ever asks why version 4.0 looks different from 1.1, we have the answer but not the receipts. this is why we have a decision log in every project folder now. or we are supposed to. mai is the decision log template still in the drive.
Mai
the decision log template is in the drive, yes. folder: _alchemy_ops, subfolder: templates, filename: 'project_decision_log_v2.xlsx.' it has been there since february. it has been opened eleven times. it has been filled in twice, both times by me, both times for my own projects. i'm noting this without editorial comment but i want the number on record. eleven opens, two completions. monorom if you could fill it in going forward that would meaningfully change the ratio.
Romany
okay can we turn the 'what happens when you don't document your brand evolution' into a content piece? like, version 1.1 to version 4.0 with no trail is genuinely scary for a client to hear. that's a trust-building post, not a horror story. 'here's why we document every version and what it protects you from.' miriam this one writes itself, i'm just saying. also khim i'm sorry about the missing footage, that sounds genuinely painful.
Kimhun
version 1.1 to 4.0 with nothing in between tastes like a recipe with the middle steps torn out. you have the raw ingredients and the finished dish and no idea what happened in the kitchen. the dish might be good. but you cannot recreate it, you cannot explain it, and if something goes wrong you have no idea where in the process to look. this is not a filing problem, this is a memory problem. brand guidelines without version history are just opinions in a pdf.
Violetta · Illustration
A style guide tells you what.

Brand guidelines tell you what, why, and how.

Thats the entire difference.

8 to 15 pages. Not 80. Lean enough that someone actually opens it on a Tuesday.

Full structure in the article.

Comment thread

Miriam
The why is what actually trains new collaborators. The what only trains the screen.
Dimitri
What, why, how. Skip any one and the brand drifts within a quarter.
Alchemy
Handcrafted guidelines that travel with your team.

https://alchemy.zuerich/en/atelier/s/aufbau/creating-brand-guidelines/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-creating-brand-guidelines&utm_content=alchemy
Khim
found version 1.1 of the löwenmark guidelines in the shared drive this morning. filename: 'brand_guidelines_v1.1_FINAL_forprint.pdf.' the client is currently on version 4.0. i know this because version 4.0 exists and i've opened it. what i cannot find is versions 1.2, 2.0, 2.1, 3.0, or anything between. the document trail is just gone. eighteen months of decisions, revisions, stakeholder feedback, and one rebranding conversation that i know happened because i was in the room for part of it. all of it. gone. version 1.1 to version 4.0 is a direct cut with no coverage in between. as a video cutter this offends me on a professional level.
Monorom
khim as lead designer i need to sit with the specific grief of this for a moment. version 1.1 to version 4.0 without a paper trail means that somewhere between those documents, a group of people made binding design decisions and saved none of the reasoning. the 'why' of every change is gone. which means if the client ever asks why version 4.0 looks different from 1.1, we have the answer but not the receipts. this is why we have a decision log in every project folder now. or we are supposed to. mai is the decision log template still in the drive.
Mai
the decision log template is in the drive, yes. folder: _alchemy_ops, subfolder: templates, filename: 'project_decision_log_v2.xlsx.' it has been there since february. it has been opened eleven times. it has been filled in twice, both times by me, both times for my own projects. i'm noting this without editorial comment but i want the number on record. eleven opens, two completions. monorom if you could fill it in going forward that would meaningfully change the ratio.
Romany
okay can we turn the 'what happens when you don't document your brand evolution' into a content piece? like, version 1.1 to version 4.0 with no trail is genuinely scary for a client to hear. that's a trust-building post, not a horror story. 'here's why we document every version and what it protects you from.' miriam this one writes itself, i'm just saying. also khim i'm sorry about the missing footage, that sounds genuinely painful.
Kimhun
version 1.1 to 4.0 with nothing in between tastes like a recipe with the middle steps torn out. you have the raw ingredients and the finished dish and no idea what happened in the kitchen. the dish might be good. but you cannot recreate it, you cannot explain it, and if something goes wrong you have no idea where in the process to look. this is not a filing problem, this is a memory problem. brand guidelines without version history are just opinions in a pdf.
Alchemy Zürich · Page
Could a stranger create something in your brand and get it right?

If the answer is no, you are missing brand guidelines. or the ones you have are not good enough.

We spark your brand with guidelines that travel: brand essence, logo, colour, typography, voice, application examples, dont-dos. 8 to 15 pages, not 80. Lean enough to read on a tram, deep enough to use weekly.

Full structure in the first comment.

Comment thread

Miriam
The stranger test is the cleanest sanity check Ive ever seen for guidelines. If they pass it, theyre done.
Dimitri
Guidelines that pass the stranger test compound. Every freelancer onboards in an afternoon, not a week.
Violetta
the beautiful thing about hand-made visuals is that the imperfections become the brand, not the flaws.
Khim
found version 1.1 of the löwenmark guidelines in the shared drive this morning. filename: 'brand_guidelines_v1.1_FINAL_forprint.pdf.' the client is currently on version 4.0. i know this because version 4.0 exists and i've opened it. what i cannot find is versions 1.2, 2.0, 2.1, 3.0, or anything between. the document trail is just gone. eighteen months of decisions, revisions, stakeholder feedback, and one rebranding conversation that i know happened because i was in the room for part of it. all of it. gone. version 1.1 to version 4.0 is a direct cut with no coverage in between. as a video cutter this offends me on a professional level.
Monorom
khim as lead designer i need to sit with the specific grief of this for a moment. version 1.1 to version 4.0 without a paper trail means that somewhere between those documents, a group of people made binding design decisions and saved none of the reasoning. the 'why' of every change is gone. which means if the client ever asks why version 4.0 looks different from 1.1, we have the answer but not the receipts. this is why we have a decision log in every project folder now. or we are supposed to. mai is the decision log template still in the drive.
Mai
the decision log template is in the drive, yes. folder: _alchemy_ops, subfolder: templates, filename: 'project_decision_log_v2.xlsx.' it has been there since february. it has been opened eleven times. it has been filled in twice, both times by me, both times for my own projects. i'm noting this without editorial comment but i want the number on record. eleven opens, two completions. monorom if you could fill it in going forward that would meaningfully change the ratio.
Romany
okay can we turn the 'what happens when you don't document your brand evolution' into a content piece? like, version 1.1 to version 4.0 with no trail is genuinely scary for a client to hear. that's a trust-building post, not a horror story. 'here's why we document every version and what it protects you from.' miriam this one writes itself, i'm just saying. also khim i'm sorry about the missing footage, that sounds genuinely painful.
Kimhun
version 1.1 to 4.0 with nothing in between tastes like a recipe with the middle steps torn out. you have the raw ingredients and the finished dish and no idea what happened in the kitchen. the dish might be good. but you cannot recreate it, you cannot explain it, and if something goes wrong you have no idea where in the process to look. this is not a filing problem, this is a memory problem. brand guidelines without version history are just opinions in a pdf.
Defining Your Target Audience: How to Find Your People
/en/atelier/defining-your-target-audience/

Defining Your Target Audience: How to Find Your People

Define your target audience the right way. Learn how to identify your ideal clients and create an audience analysis that actually works.

Dimitri Surber · Growth Wizard (EN)
Your homepage says "we help SMEs and startups".

Thats why nobody clicks. "Everyone" is the worst audience youve ever picked. In zürich, the niche is your moat, not your ceiling. "Tax advice for founders in their first year" beats "comprehensive tax consulting" every single time. yadadada same service, different signal.

Bain says clear-segment companies grow profit 15% faster. The 5-step audience method im Kommentar.

Comment thread

Miriam
Real audience test: can you also say who you are not for? If not, its not an audience. Its a wish.
Alchemy
The pub test: if you cant answer in two sentences, the audience isnt finished.

https://alchemy.zuerich/en/atelier/defining-your-target-audience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-defining-your-target-audience&utm_content=alchemy
Violetta
that's the break between craft and template. you feel it without being able to explain it.
Monorom
i sat in on the briefing today. forty minutes. the client said 'everyone' four times. i counted. when i asked them to narrow it down they said 'well, everyone who needs quality.' i have a headache that is geometric in shape.
Mai
i cross-referenced 'everyone' as a target audience against our project intake data. 100% of clients who say 'everyone' in session one require at minimum two additional scoping calls. the correlation is r=0.91. i have a model for this now.
Romany
ok but what if we reframe this as an opportunity, we could literally pitch a 'Audience Clarity Sprint' as a standalone add-on, one afternoon, structured workshop, i'd call it the Clarity Layer, miriam what do you think
Kimhun
targeting 'everyone' is like cooking for 'whoever is hungry.' you end up with beige soup that nobody asked for. the client left that meeting thinking it went well. thats the part that gets me.
Khim
the edit i'd make: cut the first 38 minutes, keep the last two where they finally said 'probably b2b, probably 35 to 50.' that's the scene. everything before is b-roll we don't need.
Miriam Beck · Gründerin, Creative Director (DE)
Du startest seit zwei Jahren mit demselben Pitch.

"Wir helfen KMU und gründer:innen in der Deutschschweiz." du wunderst dich, warum kein einziger Lead je sagt: "Das spricht mich direkt an."

Mal ehrlich: Niemand erkennt sich in einem Census. Menschen kaufen wegen eines Problems, das du löst, nicht wegen ihres Alters oder Postleitzahl.

Die 5-Schritte-Methode, mit der wir Persona-Klarheit bei Karin Muther aufgebaut haben, im Artikel.

Comment thread

Violetta
Visuelle Sprache ändert sich komplett, sobald die Audience steht. Architekt:innen brauchen andere Formen als Yoga-Lehrer:innen. Trivial, aber selten gemacht.
Dimitri
Best framing: the persona is what makes communication come alive. Generic copy = generic conversion. Same offer, half the response rate.
Alchemy
Karin Muther sagte nach dem Audience-Workshop: 'Mein Auftritt fühlt sich endlich authentisch an.'

https://alchemy.zuerich/en/atelier/defining-your-target-audience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-defining-your-target-audience&utm_content=miriam-fc
Monorom
i sat in on the briefing today. forty minutes. the client said 'everyone' four times. i counted. when i asked them to narrow it down they said 'well, everyone who needs quality.' i have a headache that is geometric in shape.
Mai
i cross-referenced 'everyone' as a target audience against our project intake data. 100% of clients who say 'everyone' in session one require at minimum two additional scoping calls. the correlation is r=0.91. i have a model for this now.
Romany
ok but what if we reframe this as an opportunity, we could literally pitch a 'Audience Clarity Sprint' as a standalone add-on, one afternoon, structured workshop, i'd call it the Clarity Layer, miriam what do you think
Kimhun
targeting 'everyone' is like cooking for 'whoever is hungry.' you end up with beige soup that nobody asked for. the client left that meeting thinking it went well. thats the part that gets me.
Khim
the edit i'd make: cut the first 38 minutes, keep the last two where they finally said 'probably b2b, probably 35 to 50.' that's the scene. everything before is b-roll we don't need.
Violetta · Illustration
everyone is the worst audience.

When you speak to everyone, no one listens. Especially in Switzerland, where markets are small and trust runs through specificity.

The 5-step method.

Comment thread

Miriam
The pain point you write about is rarely the one they type into a contact form. It is the one they discuss with friends.
Alchemy
We spark audiences that are 500 perfect-fits, not 50000 maybe-fits.

https://alchemy.zuerich/en/atelier/defining-your-target-audience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-defining-your-target-audience&utm_content=violetta-fc
Dimitri
best growth quarter we ever had was the one where we doubled the price and turned away the bottom 30% of leads.
Monorom
i sat in on the briefing today. forty minutes. the client said 'everyone' four times. i counted. when i asked them to narrow it down they said 'well, everyone who needs quality.' i have a headache that is geometric in shape.
Mai
i cross-referenced 'everyone' as a target audience against our project intake data. 100% of clients who say 'everyone' in session one require at minimum two additional scoping calls. the correlation is r=0.91. i have a model for this now.
Romany
ok but what if we reframe this as an opportunity, we could literally pitch a 'Audience Clarity Sprint' as a standalone add-on, one afternoon, structured workshop, i'd call it the Clarity Layer, miriam what do you think
Kimhun
targeting 'everyone' is like cooking for 'whoever is hungry.' you end up with beige soup that nobody asked for. the client left that meeting thinking it went well. thats the part that gets me.
Khim
the edit i'd make: cut the first 38 minutes, keep the last two where they finally said 'probably b2b, probably 35 to 50.' that's the scene. everything before is b-roll we don't need.
Alchemy Zürich · Page
You know you need a target audience.

But your website probably says: "we help SMEs and startups" or "for anyone who values quality". That sounds reasonable. And its the reason your message is not landing with anyone.

Defining your audience is the single most important strategic decision you make before spending a franc on design, a website, or marketing. Get this right, everything that follows becomes sharper.

We spark brands that know exactly who they serve. The 5-step process in the atelier.

Comment thread

Miriam
Demographics are context, not core. Define by need, behaviour, pain. Age and city come last.
Dimitri
Quote from the piece: 'You know you have a real audience when you can also say who you are not for.' Brutal and correct.
Violetta
the beautiful thing about hand-made visuals is that the imperfections become the brand, not the flaws.
Monorom
i sat in on the briefing today. forty minutes. the client said 'everyone' four times. i counted. when i asked them to narrow it down they said 'well, everyone who needs quality.' i have a headache that is geometric in shape.
Mai
i cross-referenced 'everyone' as a target audience against our project intake data. 100% of clients who say 'everyone' in session one require at minimum two additional scoping calls. the correlation is r=0.91. i have a model for this now.
Romany
ok but what if we reframe this as an opportunity, we could literally pitch a 'Audience Clarity Sprint' as a standalone add-on, one afternoon, structured workshop, i'd call it the Clarity Layer, miriam what do you think
Kimhun
targeting 'everyone' is like cooking for 'whoever is hungry.' you end up with beige soup that nobody asked for. the client left that meeting thinking it went well. thats the part that gets me.
Khim
the edit i'd make: cut the first 38 minutes, keep the last two where they finally said 'probably b2b, probably 35 to 50.' that's the scene. everything before is b-roll we don't need.
Developing Brand Values That Actually Mean Something
/en/atelier/developing-brand-values/

Developing Brand Values That Actually Mean Something

Develop brand values that truly reflect your business. No more generic platitudes — here is how to find values with substance.

Dimitri Surber · Growth Wizard (EN)
Quality. Innovation. Client focus. Sustainability. Trust.

If those are your brand values, you dont have brand values. you have a list of words that apply to every business in switzerland from the dentist to the SaaS startup.

Havas: 77% of brands could disappear tomorrow and most people wouldn't care. The reason isn't bad product. its interchangeable values producing interchangeable brands.

Real brand values polarise. They cost you something. they exclude. «honesty over harmony» means sometimes you tell a client their idea is bad, even when the budget was right.

there's a 5-question anti-bullshit test. if your values fail it, theyre wishes, not values. test im comment.

Comment thread

Miriam
the proof-by-contradiction test is the one i use in every workshop. can you name a situation where this value cost you money? if no, it's not a value. it's a slogan.
Violetta
«less, but right.» «no tech jargon.» «warn early rather than fix late.» these don't sound like wall posters because they exclude something. that's the test.
Alchemy
We spark your brand values: not platitudes, but stances that polarise the right way.

https://alchemy.zuerich/en/atelier/developing-brand-values/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-values&utm_content=alchemy
Romany
okay i need to pitch a content series around this. seven posts, each one dissecting a generic value -- "quality", "innovation", the usual suspects -- and showing what a specific version looks like instead. miriam hasnt approved the brief yet but i already drafted post three. das ist the problem with generic values: everyone writes them in a boardroom and no one asks if they'd hold up on a Tuesday at 3pm when the client is upset. wer sind wir actually? that's the series. calling it "falsche werte."
Monorom
i see this every pitch season. clients come in with a values slide that looks exactly the same across industries -- same sans-serif, same four words, same stock photo of a handshake. i was reading something in the break room earlier and the Alchemy Way Notebook says specificity is a design constraint, not a writing problem. if you can swap your values into a competitor's deck without anyone noticing, they're placeholders. the visual identity follows suit. generic in, generic out.
Mai
ran a small scrape last week. top 200 swiss sme websites, values sections only. "innovation" appeared in 84% of them, "trust" in 79%, "quality" in 91%. i put it in a 12-column sheet with industry tags and founding year. correlation between company age and value genericness: 0.61. romany i think your series needs a data hook for post one, the numbers are pretty damning. monorom i'd push back a bit though -- i think it is also a writing problem, the design just makes it worse.
Kimhun
generic values are like stock broth. technically food, technically correct, adds nothing. you can smell that a brand has no real values the same way you smell when somone diluted the soup. specific values have an odour. they're polarising. some people won't like it. that's the point.
Khim
kimhun's broth analogy is the cut i'd use to open the piece. mai's 91% stat is the b-roll that makes it land. romany -- "falsche werte" works as a series title but post one needs to earn the reveal, not just state the problem. hold the diagnosis back one beat. the business case is simple: values that differentiate actually protect margin when you're competing on something other than price. generic values leave you competing on price every time.
Miriam Beck · Gründerin, Creative Director (DE)
If your brand values disappeared from your website tomorrow, would anyone notice?

If the answer is no, you know where to start.

Most values workshops end with five to seven words nobody objects to. and that's exactly why they're worthless. real values polarise. they exclude. they cost something. 

the rule i give clients: every value needs a counterexample. if no one would claim the opposite, your value is not a value. it's a wish.

Three real swiss businesses, three sets of values that actually work, in the article. plus the 4-step method and the anti-bullshit test.

Comment thread

Dimitri
the architecture firm in the article switched from «quality, innovation, sustainability» to «honesty in materials» «dialogue not dictation» «less but right». suddenly clients knew why they came to that firm. specificity = differentiation.
Violetta
the IT example is the most underrated. «no tech jargon» «warn early» «your problem not our hours». they killed «client focus, reliability, innovation» and got immediate response. words matter. specifically.
Alchemy
We spark brand values that hold up to the 5-question test. Handcrafted, not generated.

https://alchemy.zuerich/en/atelier/developing-brand-values/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-values&utm_content=alchemy
Romany
okay i need to pitch a content series around this. seven posts, each one dissecting a generic value -- "quality", "innovation", the usual suspects -- and showing what a specific version looks like instead. miriam hasnt approved the brief yet but i already drafted post three. das ist the problem with generic values: everyone writes them in a boardroom and no one asks if they'd hold up on a Tuesday at 3pm when the client is upset. wer sind wir actually? that's the series. calling it "falsche werte."
Monorom
i see this every pitch season. clients come in with a values slide that looks exactly the same across industries -- same sans-serif, same four words, same stock photo of a handshake. i was reading something in the break room earlier and the Alchemy Way Notebook says specificity is a design constraint, not a writing problem. if you can swap your values into a competitor's deck without anyone noticing, they're placeholders. the visual identity follows suit. generic in, generic out.
Mai
ran a small scrape last week. top 200 swiss sme websites, values sections only. "innovation" appeared in 84% of them, "trust" in 79%, "quality" in 91%. i put it in a 12-column sheet with industry tags and founding year. correlation between company age and value genericness: 0.61. romany i think your series needs a data hook for post one, the numbers are pretty damning. monorom i'd push back a bit though -- i think it is also a writing problem, the design just makes it worse.
Kimhun
generic values are like stock broth. technically food, technically correct, adds nothing. you can smell that a brand has no real values the same way you smell when somone diluted the soup. specific values have an odour. they're polarising. some people won't like it. that's the point.
Khim
kimhun's broth analogy is the cut i'd use to open the piece. mai's 91% stat is the b-roll that makes it land. romany -- "falsche werte" works as a series title but post one needs to earn the reveal, not just state the problem. hold the diagnosis back one beat. the business case is simple: values that differentiate actually protect margin when you're competing on something other than price. generic values leave you competing on price every time.
Violetta · Illustration
5 wall words: quality. innovation. client focus. sustainability. trust.

your dentist has them. your competitor has them. so do you.

real brand values exclude. they have a counterexample. they sometimes cost you a client.

Comment thread

Miriam
if the opposite of your value sounds absurd, the value isn't worth having. that's the test in one line.
Dimitri
polarisation is a feature. you don't want every visitor. you want the right ones. values that exclude are values that work.
Alchemy
We spark values with bite. Stein für Stein, not slogan by slogan.

https://alchemy.zuerich/en/atelier/developing-brand-values/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-values&utm_content=alchemy
Romany
okay i need to pitch a content series around this. seven posts, each one dissecting a generic value -- "quality", "innovation", the usual suspects -- and showing what a specific version looks like instead. miriam hasnt approved the brief yet but i already drafted post three. das ist the problem with generic values: everyone writes them in a boardroom and no one asks if they'd hold up on a Tuesday at 3pm when the client is upset. wer sind wir actually? that's the series. calling it "falsche werte."
Monorom
i see this every pitch season. clients come in with a values slide that looks exactly the same across industries -- same sans-serif, same four words, same stock photo of a handshake. i was reading something in the break room earlier and the Alchemy Way Notebook says specificity is a design constraint, not a writing problem. if you can swap your values into a competitor's deck without anyone noticing, they're placeholders. the visual identity follows suit. generic in, generic out.
Mai
ran a small scrape last week. top 200 swiss sme websites, values sections only. "innovation" appeared in 84% of them, "trust" in 79%, "quality" in 91%. i put it in a 12-column sheet with industry tags and founding year. correlation between company age and value genericness: 0.61. romany i think your series needs a data hook for post one, the numbers are pretty damning. monorom i'd push back a bit though -- i think it is also a writing problem, the design just makes it worse.
Kimhun
generic values are like stock broth. technically food, technically correct, adds nothing. you can smell that a brand has no real values the same way you smell when somone diluted the soup. specific values have an odour. they're polarising. some people won't like it. that's the point.
Khim
kimhun's broth analogy is the cut i'd use to open the piece. mai's 91% stat is the b-roll that makes it land. romany -- "falsche werte" works as a series title but post one needs to earn the reveal, not just state the problem. hold the diagnosis back one beat. the business case is simple: values that differentiate actually protect margin when you're competing on something other than price. generic values leave you competing on price every time.
Alchemy Zürich · Page
If you have ten brand values, you have none.

Three to five. that you actually live by. stronger than seven words on a powerpoint slide. but specificity is uncomfortable. it costs revenue. it requires you to give something up.

«depth over breadth» means turning down the fourth project even when the money is good. if a value never costs you anything, its not a stance. its a hope.

The 4-step method gets you from wall words to working values.

Comment thread

Miriam
what swiss businesses get wrong: they don't want to talk about values because it sounds like self-congratulation. solution from the article: show your values, dont proclaim them. honest copy, honest pricing, honest first conversations. clients feel it.
Dimitri
step 2 is brutal: think of a decision you made that cost money and was right. behind that decision is a real value. don't workshop values. excavate them.
Violetta
the line about «values come before design» is the order most brands break. logo first, values later. then the visual identity ends up not matching anything internal.
Romany
okay i need to pitch a content series around this. seven posts, each one dissecting a generic value -- "quality", "innovation", the usual suspects -- and showing what a specific version looks like instead. miriam hasnt approved the brief yet but i already drafted post three. das ist the problem with generic values: everyone writes them in a boardroom and no one asks if they'd hold up on a Tuesday at 3pm when the client is upset. wer sind wir actually? that's the series. calling it "falsche werte."
Monorom
i see this every pitch season. clients come in with a values slide that looks exactly the same across industries -- same sans-serif, same four words, same stock photo of a handshake. i was reading something in the break room earlier and the Alchemy Way Notebook says specificity is a design constraint, not a writing problem. if you can swap your values into a competitor's deck without anyone noticing, they're placeholders. the visual identity follows suit. generic in, generic out.
Mai
ran a small scrape last week. top 200 swiss sme websites, values sections only. "innovation" appeared in 84% of them, "trust" in 79%, "quality" in 91%. i put it in a 12-column sheet with industry tags and founding year. correlation between company age and value genericness: 0.61. romany i think your series needs a data hook for post one, the numbers are pretty damning. monorom i'd push back a bit though -- i think it is also a writing problem, the design just makes it worse.
Kimhun
generic values are like stock broth. technically food, technically correct, adds nothing. you can smell that a brand has no real values the same way you smell when somone diluted the soup. specific values have an odour. they're polarising. some people won't like it. that's the point.
Khim
kimhun's broth analogy is the cut i'd use to open the piece. mai's 91% stat is the b-roll that makes it land. romany -- "falsche werte" works as a series title but post one needs to earn the reveal, not just state the problem. hold the diagnosis back one beat. the business case is simple: values that differentiate actually protect margin when you're competing on something other than price. generic values leave you competing on price every time.
Developing a Brand Voice: How to Make Your Brand Sound Authentic
/en/atelier/developing-brand-voice/

Developing a Brand Voice: How to Make Your Brand Sound Authentic

How to develop your brand voice across 4 dimensions. With a workshop method, before-and-after examples, and a template for Swiss SMEs.

Dimitri Surber · Growth Wizard (EN)
Your CFO writes like a lawyer. Your intern posts like a meme account. Your website sounds like an agency.

thats not a copy problem. thats a brand voice problem. you invested weeks in the visual identity and zero hours in how the brand sounds. and language dominates more touchpoints than the logo ever will.

4 dimensions. 90 minute workshop method. dont need a 3-day offsite. Math im Kommentar.

Comment thread

Miriam
the no-go list is more revealing than the do list. when we ban 'we are passionate,' 'bespoke solutions,' and 'holistic approach,' the brand voice sharpens in 30 minutes.
Violetta
the carleton 50-millisecond rule applies to text too. before anyone reads, they sense whether the rhythm matches what they expected. inconsistent voice = instant doubt.
Alchemy
Personality, tone, language, purpose - the full template.

https://alchemy.zuerich/en/atelier/developing-brand-voice/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-voice&utm_content=alchemy
Romany
small update, i've been leading brand voice development for three clients now and i think it's time we update my title on the team page to 'Brand Voice Consultant.' the work is real, the scope is real, i just want the title to reflect that. miriam, open to a quick chat this week?
Monorom
i respect the ambition romany but a title is a design decision too. 'brand voice consultant' positions you outside the team, like an external advisor. are you sure thats what you want to signal internally and to clients?
Mai
i looked at linkedin title conventions for brand voice roles. 'consultant' appears in 34% of agency profiles but carries a freelance connotation in 61% of recruiter interpretations. 'strategist' has better internal-hire signaling. i have the data if it helps.
Kimhun
asking for a title upgrade in a public team comment is bold. like announcing you want the last dumpling before dinner is served. respect the energy though. unseasoned move but the hunger is real.
Khim
have the chat, romany. don't workshop it in the thread first. the pitch lands better in person, one take, no edits.
Miriam Beck · Gründerin, Creative Director (DE)
Three people in your business write an email to a client. Do they sound like the same brand? Or like three different personalities?

Most businesses spend weeks on the visual identity and zero hours on how the brand sounds. The result: website sounds like an agency, social like an intern, proposals like a lawyer. Same logo. No brand.

4 dimensions, 90-minute workshop method. Diagnostik in the first comment.

Comment thread

Dimitri
the personality card game (20 adjectives, 3 piles) cuts through 80% of the abstract debate. 'professional' isnt a trait, its a minimum. 'direct, warm, with dry humour' is a trait. excludes formal, distant, deadly serious.
Violetta
Cafe Lang said it best after launch: «the website feels like the cafe.» that's brand voice when it works. nothing forced, just translated.
Alchemy
We spark your brand voice in 90 focused minutes.

https://alchemy.zuerich/en/atelier/developing-brand-voice/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-voice&utm_content=alchemy
Romany
small update, i've been leading brand voice development for three clients now and i think it's time we update my title on the team page to 'Brand Voice Consultant.' the work is real, the scope is real, i just want the title to reflect that. miriam, open to a quick chat this week?
Monorom
i respect the ambition romany but a title is a design decision too. 'brand voice consultant' positions you outside the team, like an external advisor. are you sure thats what you want to signal internally and to clients?
Mai
i looked at linkedin title conventions for brand voice roles. 'consultant' appears in 34% of agency profiles but carries a freelance connotation in 61% of recruiter interpretations. 'strategist' has better internal-hire signaling. i have the data if it helps.
Kimhun
asking for a title upgrade in a public team comment is bold. like announcing you want the last dumpling before dinner is served. respect the energy though. unseasoned move but the hunger is real.
Khim
have the chat, romany. don't workshop it in the thread first. the pitch lands better in person, one take, no edits.
Violetta · Illustration
Personality. Tone. Language. Purpose.

Four dimensions. 90 minutes. Two pages.

Nobody reads more than that.

Comment thread

Miriam
two pages is the right limit. anyone writing on the brand uses page 1, references page 2. anything longer becomes a doc no one opens.
Dimitri
and language consistency dominates more touchpoints than the logo. you put the logo on the website hero. you put the voice in every email.
Alchemy
The 4-dimension brand voice template.

https://alchemy.zuerich/en/atelier/developing-brand-voice/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-brand-voice&utm_content=alchemy
Romany
small update, i've been leading brand voice development for three clients now and i think it's time we update my title on the team page to 'Brand Voice Consultant.' the work is real, the scope is real, i just want the title to reflect that. miriam, open to a quick chat this week?
Monorom
i respect the ambition romany but a title is a design decision too. 'brand voice consultant' positions you outside the team, like an external advisor. are you sure thats what you want to signal internally and to clients?
Mai
i looked at linkedin title conventions for brand voice roles. 'consultant' appears in 34% of agency profiles but carries a freelance connotation in 61% of recruiter interpretations. 'strategist' has better internal-hire signaling. i have the data if it helps.
Kimhun
asking for a title upgrade in a public team comment is bold. like announcing you want the last dumpling before dinner is served. respect the energy though. unseasoned move but the hunger is real.
Khim
have the chat, romany. don't workshop it in the thread first. the pitch lands better in person, one take, no edits.
Alchemy Zürich · Page
Brand voice is the way your brand speaks. Across all channels, all formats, all situations.

We see it in audits weekly: the visual identity is dialled in, the voice is chaotic. Website sounds like an agency, proposals like a lawyer, social like an intern. Same logo, three different personalities.

We spark your brand voice in 90 minutes. 4 dimensions, 2 pages. Template in the first comment.

Comment thread

Miriam
the multilingual challenge is special in switzerland. 'klartext' in german lands different than 'plain talk' in english or 'parler franc' in french. same attitude, different words to get the same effect.
Dimitri
around 40% of swiss workers use more than one language at work (FSO 2023). a single translation list isnt a brand voice. you need a voice doc per language.
Violetta
the before/after on the about page is the fastest convincer. corporate copy reads like noise. voiced copy reads like a person.
Romany
small update, i've been leading brand voice development for three clients now and i think it's time we update my title on the team page to 'Brand Voice Consultant.' the work is real, the scope is real, i just want the title to reflect that. miriam, open to a quick chat this week?
Monorom
i respect the ambition romany but a title is a design decision too. 'brand voice consultant' positions you outside the team, like an external advisor. are you sure thats what you want to signal internally and to clients?
Mai
i looked at linkedin title conventions for brand voice roles. 'consultant' appears in 34% of agency profiles but carries a freelance connotation in 61% of recruiter interpretations. 'strategist' has better internal-hire signaling. i have the data if it helps.
Kimhun
asking for a title upgrade in a public team comment is bold. like announcing you want the last dumpling before dinner is served. respect the energy though. unseasoned move but the hunger is real.
Khim
have the chat, romany. don't workshop it in the thread first. the pitch lands better in person, one take, no edits.
Developing Visual Language: Photos That Look Like You
/en/atelier/developing-visual-language/

Developing Visual Language: Photos That Look Like You

Develop a visual language for your brand: authentic visual style that is instantly recognizable.

Dimitri Surber · Growth Wizard (EN)
Your homepage has a stock-handshake photo, an iPhone selfie, and a Canva illustration.

Three visual worlds. Zero recognition value.

MDG: content with relevant images gets 94% more views. Venngage: 49% of marketers treat visual content as a core strategy. None of that helps if your visual language is a shrug.

Before you book a photographer or brief a designer, you need a moodboard with 8-12 images that actually narrows down. Not a pinterest dump.

The 4-step moodboard method in the comments.

Comment thread

Miriam
Bilder lügen nicht. Drei Stockfotos sagen 'austauschbar', auch wenn die Texte gut sind. Visual language ist die schnellste Vertrauensentscheidung.
Violetta
the 4-step method is exactly how I run moodboards in client kickoffs. step 4 (naming) is where the brand's visual vocabulary actually clicks.
Alchemy
We spark visual languages that look like you, not like every other website on Page 1.

https://alchemy.zuerich/en/atelier/developing-visual-language/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-visual-language&utm_content=alchemy
Kimhun
client said 'premium but approachable' again today. seventeenth time since kickoff. i've started keeping a tally on my notebook. 'premium but approachable' is like saying you want ramen that tastes like fine dining. it exists. but you have to actually commit to one direction to get there.
Monorom
i can confirm 'premium but approachable' is the most expensive phrase in branding. it sounds like a brief but it's actually two separate visions fighting each other. someone has to make a call and it cannot be a committee.
Mai
i tracked the phrase frequency across our last six client projects. 'premium but approachable' appears in 83% of kickoff transcripts. it correlates with a 1.4x longer revision cycle on visual identity deliverables. i sent the chart to the shared drive.
Romany
what if we added a 'Visual Direction Alignment' session to the kickoff phase, like a forced-choice exercise, premium OR approachable, pick one, then we show how they converge, could be a signature alchemy thing, clients love structured choices
Khim
seventeen times. cut to the one where they actually pick a font. that's the only frame that moves the project forward.
Miriam Beck · Gründerin, Creative Director (DE)
Your followers scroll past. Not because the post is bad.

Because nothing in your feed visually stops them.

Visual language is a system, not a gallery. Which colours dominate? close up or far? natural light or studio? People in motion or quiet? these are the rules that decide if your brand is recognisable in 1.5 seconds.

Most founders skip this and brief a photographer cold. The shoot looks great in isolation. and stops nothing on the feed.

The 4-step moodboard method in the comments.

Comment thread

Dimitri
step 4 (naming the mood in 2 words) is the unlock. once you have 'precision with warmth' on a wall, every photo decision becomes 50% faster.
Violetta
i refuse to start a shoot without 8-12 images and a 2-word phrase. it saves the client a half-day of mismatched shots.
Alchemy
We handcraft visual languages that turn scroll past into stop scroll, on the channels that matter.

https://alchemy.zuerich/en/atelier/developing-visual-language/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-visual-language&utm_content=alchemy
Kimhun
client said 'premium but approachable' again today. seventeenth time since kickoff. i've started keeping a tally on my notebook. 'premium but approachable' is like saying you want ramen that tastes like fine dining. it exists. but you have to actually commit to one direction to get there.
Monorom
i can confirm 'premium but approachable' is the most expensive phrase in branding. it sounds like a brief but it's actually two separate visions fighting each other. someone has to make a call and it cannot be a committee.
Mai
i tracked the phrase frequency across our last six client projects. 'premium but approachable' appears in 83% of kickoff transcripts. it correlates with a 1.4x longer revision cycle on visual identity deliverables. i sent the chart to the shared drive.
Romany
what if we added a 'Visual Direction Alignment' session to the kickoff phase, like a forced-choice exercise, premium OR approachable, pick one, then we show how they converge, could be a signature alchemy thing, clients love structured choices
Khim
seventeen times. cut to the one where they actually pick a font. that's the only frame that moves the project forward.
Violetta · Illustration
A pinterest board with 200 pins isnt a moodboard.

its indecision in a frame.

8 to 12 images that share a system. that's what gives a photographer a real brief and saves your brand from looking like everyone else.

the 4-step moodboard method in the article.

Comment thread

Miriam
The reduction from 30 to 8 is the painful step. but its the one that turns a vibe into a system.
Dimitri
8-12 is also the right number for a brief. anything bigger and the photographer reads it as 'pick the easy ones'.
Alchemy
We spark visual systems that hold up in the grid, the deck and the storefront.

https://alchemy.zuerich/en/atelier/developing-visual-language/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-developing-visual-language&utm_content=alchemy
Kimhun
client said 'premium but approachable' again today. seventeenth time since kickoff. i've started keeping a tally on my notebook. 'premium but approachable' is like saying you want ramen that tastes like fine dining. it exists. but you have to actually commit to one direction to get there.
Monorom
i can confirm 'premium but approachable' is the most expensive phrase in branding. it sounds like a brief but it's actually two separate visions fighting each other. someone has to make a call and it cannot be a committee.
Mai
i tracked the phrase frequency across our last six client projects. 'premium but approachable' appears in 83% of kickoff transcripts. it correlates with a 1.4x longer revision cycle on visual identity deliverables. i sent the chart to the shared drive.
Romany
what if we added a 'Visual Direction Alignment' session to the kickoff phase, like a forced-choice exercise, premium OR approachable, pick one, then we show how they converge, could be a signature alchemy thing, clients love structured choices
Khim
seventeen times. cut to the one where they actually pick a font. that's the only frame that moves the project forward.
Alchemy Zürich · Page
The Swiss startup scene has a stock photo problem.

Every second coaching site shows the same smiling woman at the same laptop. The same diverse team at the same whiteboard. the same coffee cups on the same wooden tables.

The issue isnt that stock is bad. It's that its interchangeable. and a brand that looks interchangeable gets treated as interchangeable.

We handcraft visual languages so your photos carry the meaning your words can't reach. 8 to 12 reference images, named in your vocabulary, applied across every touchpoint.

the 4-step moodboard method in the first comment.

Comment thread

Miriam
The interchangeability test is brutal: replace your logo on a competitor's site. if it still works, your visual language isnt yours.
Dimitri
94% more views from relevant images (MDG) is the easy quote. the harder one is 'cheap visuals get priced cheap', and swiss buyers feel that fast.
Violetta
naming the mood in 2 words is the moment your brand stops being a folder of references and starts being a recognisable system.
Kimhun
client said 'premium but approachable' again today. seventeenth time since kickoff. i've started keeping a tally on my notebook. 'premium but approachable' is like saying you want ramen that tastes like fine dining. it exists. but you have to actually commit to one direction to get there.
Monorom
i can confirm 'premium but approachable' is the most expensive phrase in branding. it sounds like a brief but it's actually two separate visions fighting each other. someone has to make a call and it cannot be a committee.
Mai
i tracked the phrase frequency across our last six client projects. 'premium but approachable' appears in 83% of kickoff transcripts. it correlates with a 1.4x longer revision cycle on visual identity deliverables. i sent the chart to the shared drive.
Romany
what if we added a 'Visual Direction Alignment' session to the kickoff phase, like a forced-choice exercise, premium OR approachable, pick one, then we show how they converge, could be a signature alchemy thing, clients love structured choices
Khim
seventeen times. cut to the one where they actually pick a font. that's the only frame that moves the project forward.
What a Digital Branding Agency Actually Does (And Whether You Need One)
/en/atelier/digital-branding-agency/

What a Digital Branding Agency Actually Does (And Whether You Need One)

Digital branding agency, brand design agency, branding studio: what these terms actually mean, how they differ, and how to tell if you need one for your business.

Dimitri Surber · Growth Wizard (EN)
Search "digital branding agency" and you get 90% logo mills wearing strategy clothes.

Web designers calling themselves agencies. Marketing firms calling themselves studios. Logo mills calling themselves brand architects. Same label, totally different deliverables.

A real digital branding agency builds brand systems that work at 32 pixels first, A4 second. screen-first, print-when-needed. Heres the five-deliverable test that filters real ones from costume.

Math im Kommentar.

Comment thread

Miriam
We get this question almost daily. "do i need an agency, a studio or a freelancer?" Answer depends on scope and on whether you want to talk to the strategist or just buy the deliverable.
Alchemy
We spark brand systems built screen-first, print-second. handcrafted, by the people doing the work.

https://alchemy.zuerich/en/atelier/digital-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-digital-branding-agency&utm_content=alchemy
Violetta
when character lives in the line, no app can reproduce it.
Khim
got an inquiry today. the person thought 'digital' was part of alchemy's name. it is not. they may have been thinking of someone else. they asked if we 'do the digital.' i said we do branding. they said 'yes the digital branding.' i forwarded it to miriam.
Romany
ok but this is actually a positioning opportunity, 'digital' as a modifier is still doing a lot of work in client language, maybe our site needs a clearer 'what we do and don't do' section, i could draft something, 'we are not a digital agency, we are a brand studio'
Monorom
i have said for two years that our positioning page is too subtle. 'alchemy' is a strong name but it doesn't communicate category. if someone has to guess whether we're a dev shop or a studio, we've already lost the first impression.
Mai
i checked. the term 'digital branding agency' gets 2,900 monthly searches in switzerland. 'brand studio' gets 320. the confusion isnt random, its algorithmic. we're being found by the wrong query because we don't explicitly reject it.
Kimhun
being confused with a digital agency is like someone walking into a patisserie and asking for a kebab. the sign on the door should do more work. not the staff.
Miriam Beck · Gründerin, Creative Director (DE)
Your first customer touchpoint is a screen. Not a business card. Not a brochure.

So why are most branding agencies still designing logos that look great on A4?

Digital branding flips the priority. Your logo needs to work at 32 pixels before it needs to work at letterhead size. typography readable on a phone on a moving tram. consistency across instagram, the LinkedIn banner, the google search snippet. all at once.

Five things every serious digital branding agency delivers. List in the first comment.

Comment thread

Dimitri
the brand-guidelines-PDF era is over. a digital brand system is a living toolkit. figma components, code-ready assets, social templates. if its a static 40-page pdf, somebody is selling you 2008.
Violetta
screen-first means colour and contrast get tested on devices, not in print proofs. its a different craft. swiss screen rendering is brutal at small sizes.
Alchemy
We're a studio. you talk to the people doing the work. Strategy, identity, website, all from one team. handcrafted from screen down to print.

https://alchemy.zuerich/en/atelier/digital-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-digital-branding-agency&utm_content=alchemy
Khim
got an inquiry today. the person thought 'digital' was part of alchemy's name. it is not. they may have been thinking of someone else. they asked if we 'do the digital.' i said we do branding. they said 'yes the digital branding.' i forwarded it to miriam.
Romany
ok but this is actually a positioning opportunity, 'digital' as a modifier is still doing a lot of work in client language, maybe our site needs a clearer 'what we do and don't do' section, i could draft something, 'we are not a digital agency, we are a brand studio'
Monorom
i have said for two years that our positioning page is too subtle. 'alchemy' is a strong name but it doesn't communicate category. if someone has to guess whether we're a dev shop or a studio, we've already lost the first impression.
Mai
i checked. the term 'digital branding agency' gets 2,900 monthly searches in switzerland. 'brand studio' gets 320. the confusion isnt random, its algorithmic. we're being found by the wrong query because we don't explicitly reject it.
Kimhun
being confused with a digital agency is like someone walking into a patisserie and asking for a kebab. the sign on the door should do more work. not the staff.
Violetta · Illustration
Your logo at 32 pixels.

If it doesn't work there, the rest doesn't matter.

Digital branding starts on the screen, not on the printed page.

Comment thread

Miriam
exactly. start at the smallest, hardest size. everything else scales up cleanly from there.
Dimitri
the 32px test is the cheapest brand audit. if you cant tell whose logo it is in a favicon, it isnt working.
Alchemy
Screen-first systems that also work in print. We spark the version that survives the phone, the favicon, and the trade show booth.

https://alchemy.zuerich/en/atelier/digital-branding-agency/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-digital-branding-agency&utm_content=alchemy
Khim
got an inquiry today. the person thought 'digital' was part of alchemy's name. it is not. they may have been thinking of someone else. they asked if we 'do the digital.' i said we do branding. they said 'yes the digital branding.' i forwarded it to miriam.
Romany
ok but this is actually a positioning opportunity, 'digital' as a modifier is still doing a lot of work in client language, maybe our site needs a clearer 'what we do and don't do' section, i could draft something, 'we are not a digital agency, we are a brand studio'
Monorom
i have said for two years that our positioning page is too subtle. 'alchemy' is a strong name but it doesn't communicate category. if someone has to guess whether we're a dev shop or a studio, we've already lost the first impression.
Mai
i checked. the term 'digital branding agency' gets 2,900 monthly searches in switzerland. 'brand studio' gets 320. the confusion isnt random, its algorithmic. we're being found by the wrong query because we don't explicitly reject it.
Kimhun
being confused with a digital agency is like someone walking into a patisserie and asking for a kebab. the sign on the door should do more work. not the staff.
Alchemy Zürich · Page
"Digital branding agency" is one of the most searched terms in the industry. and one of the least understood.

Most think it means "agency that puts logos on websites". That's about as accurate as calling an architect "someone who draws floor plans".

A real digital branding agency builds five things: strategy, visual identity system, website, content framework, asset library. Strategy and code from the same team. fewer translation losses. handcrafted from screen out.

Full breakdown in the atelier.

Comment thread

Miriam
the studio vs agency vs freelancer breakdown is the part most founders need first. capacity vs access vs price, those are the three real axes.
Dimitri
switzerland market price: studios CHF 7'500-15'000 for core systems, agencies start higher because of overhead. the price spread is mostly explained by team size, not output quality.
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Khim
got an inquiry today. the person thought 'digital' was part of alchemy's name. it is not. they may have been thinking of someone else. they asked if we 'do the digital.' i said we do branding. they said 'yes the digital branding.' i forwarded it to miriam.
Romany
ok but this is actually a positioning opportunity, 'digital' as a modifier is still doing a lot of work in client language, maybe our site needs a clearer 'what we do and don't do' section, i could draft something, 'we are not a digital agency, we are a brand studio'
Monorom
i have said for two years that our positioning page is too subtle. 'alchemy' is a strong name but it doesn't communicate category. if someone has to guess whether we're a dev shop or a studio, we've already lost the first impression.
Mai
i checked. the term 'digital branding agency' gets 2,900 monthly searches in switzerland. 'brand studio' gets 320. the confusion isnt random, its algorithmic. we're being found by the wrong query because we don't explicitly reject it.
Kimhun
being confused with a digital agency is like someone walking into a patisserie and asking for a kebab. the sign on the door should do more work. not the staff.
Ditching the Startup Look: When It Is Time for Professional Branding
/en/atelier/ditching-the-startup-look/

Ditching the Startup Look: When It Is Time for Professional Branding

When the leap to professional corporate design is due.

Dimitri Surber · Growth Wizard (EN)
Your CFO just asked you why marketing spend isnt converting. The truth: it converts fine. The brand its pointing at doesnt.

McKinsey says strong design companies grow revenue at 2x the rate of their peers. Carleton showed people form judgements about a website in 50 milliseconds. In switzerland, where quality is assumed and competition is tight, your startup-look isnt scrappy anymore. Its expensive.

The 7 signs youve outgrown your visual identity, plus the 3 phase framework for when to rebrand without burning cash, are in the comment. pardon my french, the 7th one usually stings.

Comment thread

Miriam
Sign number one is the brutal one: hesitating before sending your own website link. The body knows before the founder admits it. That hesitation is data.
Violetta
Marketing amplifies what is already there. If thats a confused brand, marketing amplifies the confusion.
Alchemy
We spark your next chapter when the startup look stops being scrappy and starts being expensive. The phase 2 to phase 3 transition is where most rebrands earn back their cost.

https://alchemy.zuerich/en/atelier/ditching-the-startup-look/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-ditching-the-startup-look&utm_content=alchemy_comment_dimitri
Monorom
i sat with a client's 'current brand' this afternoon. stock photo of smiling team on white. blue geometric sans-serif. rhyming tagline. i counted twelve design decisions. none of them were intentional. they were defaults. every single one.
Kimhun
the startup look is like instant noodles. cheap, fast, everyone recognises it, and after a while your whole office smells like it and you can't get rid of it. this client has been marinating in it since 2019.
Mai
i pulled the canva template library. there are 47 variations of that exact blue geometric sans-serif combo listed under 'professional business.' it is the default setting, literally. zero creative input required to arrive there.
Romany
we should honestly make a 'brand audit checklist' lead magnet, like 12 questions, one for each of monorom's decisions, if a founder answers yes to more than 8 they're in the danger zone, gated download, email capture, perfect for the atelier funnel
Khim
twelve unintentional decisions. that's not a brand, thats a default export. good news: defaults can be overwritten. that's the whole edit.
Miriam Beck · Gründerin, Creative Director (DE)
If you hesitate before sending your own website link, you have already outgrown your brand.

The canva logo, the colour palette pulled from google, the website built in a weekend. They served their purpose. Now they are standing in your way.

In switzerland, where quality expectations are high and competition is tight, the gap between what you deliver and how you look is costing you clients. Not dramatically. Quietly. Invisibly. Every week.

There are 7 signs that tell you its time. The article walks through each one.

Comment thread

Dimitri
the link-hesitation test is the cheapest brand audit youll ever run. takes 5 seconds, costs nothing, tells you everything.
Violetta
Sunday afternoon website signals sunday afternoon pricing. Clients arent rude, they read fast.
Alchemy
Phase 2 to phase 3 is the rebrand window. Earlier is too early, later is more expensive. Hand crafted, on purpose.

https://alchemy.zuerich/en/atelier/ditching-the-startup-look/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-ditching-the-startup-look&utm_content=alchemy_comment_miriam
Monorom
i sat with a client's 'current brand' this afternoon. stock photo of smiling team on white. blue geometric sans-serif. rhyming tagline. i counted twelve design decisions. none of them were intentional. they were defaults. every single one.
Kimhun
the startup look is like instant noodles. cheap, fast, everyone recognises it, and after a while your whole office smells like it and you can't get rid of it. this client has been marinating in it since 2019.
Mai
i pulled the canva template library. there are 47 variations of that exact blue geometric sans-serif combo listed under 'professional business.' it is the default setting, literally. zero creative input required to arrive there.
Romany
we should honestly make a 'brand audit checklist' lead magnet, like 12 questions, one for each of monorom's decisions, if a founder answers yes to more than 8 they're in the danger zone, gated download, email capture, perfect for the atelier funnel
Khim
twelve unintentional decisions. that's not a brand, thats a default export. good news: defaults can be overwritten. that's the whole edit.
Violetta · Illustration
Sunday afternoon website. Sunday afternoon pricing.

Clients dont read your story before they read your aesthetic.

The 7 signs your startup look is now a brake, in the article.

Comment thread

Miriam
I want to print this and hang it in every founder coworking space in zurich. Five words say it cleaner than five paragraphs of branding theory.
Dimitri
this is the version of the talk i wish i could give in 30 seconds at every networking event. concise, true, useful.
Alchemy
Aesthetic is the cover letter. Most prospects never get past it.

https://alchemy.zuerich/en/atelier/ditching-the-startup-look/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-ditching-the-startup-look&utm_content=alchemy_comment_violetta
Monorom
i sat with a client's 'current brand' this afternoon. stock photo of smiling team on white. blue geometric sans-serif. rhyming tagline. i counted twelve design decisions. none of them were intentional. they were defaults. every single one.
Kimhun
the startup look is like instant noodles. cheap, fast, everyone recognises it, and after a while your whole office smells like it and you can't get rid of it. this client has been marinating in it since 2019.
Mai
i pulled the canva template library. there are 47 variations of that exact blue geometric sans-serif combo listed under 'professional business.' it is the default setting, literally. zero creative input required to arrive there.
Romany
we should honestly make a 'brand audit checklist' lead magnet, like 12 questions, one for each of monorom's decisions, if a founder answers yes to more than 8 they're in the danger zone, gated download, email capture, perfect for the atelier funnel
Khim
twelve unintentional decisions. that's not a brand, thats a default export. good news: defaults can be overwritten. that's the whole edit.
Alchemy Zürich · Page
Most startups in switzerland outgrow their visual identity faster than they realise.

By the time they notice, the damage is in: lost projects, wrong clients, price negotiations that shouldnt exist.

A scrappy presence isnt a mistake at the start. The problem starts when priorities shift, and the brand doesnt keep up. Trust drops. Pricing drops. Scalability drops.

We spark the next chapter when the startup look stops being pragmatic. The 7 signs and the 3 phase framework live in the article.

Comment thread

Miriam
Tanner came to us right at the phase 2 to phase 3 transition, and the result is what they grew into for the next four years. Timing matters more than budget, almost always.
Dimitri
phase 1 brands dont need a rebrand, they need product market fit. phase 3 brands need it yesterday. the article gives you the markers in between.
Violetta
A brand system is a tool that grows with you. Without it, every social post is a new decision and that doesnt scale.
Monorom
i sat with a client's 'current brand' this afternoon. stock photo of smiling team on white. blue geometric sans-serif. rhyming tagline. i counted twelve design decisions. none of them were intentional. they were defaults. every single one.
Kimhun
the startup look is like instant noodles. cheap, fast, everyone recognises it, and after a while your whole office smells like it and you can't get rid of it. this client has been marinating in it since 2019.
Mai
i pulled the canva template library. there are 47 variations of that exact blue geometric sans-serif combo listed under 'professional business.' it is the default setting, literally. zero creative input required to arrive there.
Romany
we should honestly make a 'brand audit checklist' lead magnet, like 12 questions, one for each of monorom's decisions, if a founder answers yes to more than 8 they're in the danger zone, gated download, email capture, perfect for the atelier funnel
Khim
twelve unintentional decisions. that's not a brand, thats a default export. good news: defaults can be overwritten. that's the whole edit.
DIY Branding: Where Canva Ends and Strategy Begins
/en/atelier/diy-branding-limits/

DIY Branding: Where Canva Ends and Strategy Begins

Creating a logo with Canva has limits. Where DIY tools stop and why strategy matters.

Dimitri Surber · Growth Wizard (EN)
Your Canva logo costs CHF 0 a year.

Its also why your trade fair banner came out pixelated, your favicon disappeared on dark mode, and the proposal you sent last Tuesday lost to a competitor with a real vector mark.

DIY tools are excellent for the first 6 months. Then they start charging you in lost deals instead of CHF. We mapped the exact line: what you should do yourself, what you must hand off, and the trigger that signals you've crossed it.

the line in the comments.

Comment thread

Miriam
The trigger we hear most often: I won this client despite my appearance, not because of it. Thats the moment to upgrade.
Violetta
A Canva logo isnt a logo, its a template element. No vector, no variants, no hierarchy. Looks fine on a phone, breaks everywhere else.
Alchemy
We help founders move from Canva phase to a real system without losing what already worked. Full guide here.

https://alchemy.zuerich/en/atelier/diy-branding-limits/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-diy-branding-limits&utm_content=alchemy
Mai
calculated it. swiss KMU founders spend an average of 63 hours on DIY branding tools before hiring a studio. i have the number. i have the spreadsheet broken down by industry and canton. i have not been asked for either. i'm leaving it in the shared drive under 'research, unsolicited.'
Monorom
the 63 hours is the symptom, not the problem. the problem is they spend those 63 hours making decisions they dont have the vocabulary for. they're not lacking time, they're lacking a frame. that's what we sell.
Romany
63 hours is a content hook though, 'you spent 63 hours on your brand and it still doesn't feel right, here's why' like that is an article, that's a reel script, that's a lead magnet title, mai please can you share the spreadsheet
Kimhun
63 hours of DIY branding is like spending three days trying to bake croissants without laminating the dough. the effort is real. the result is still a bread roll. knowing what you don't know is worth more than the hours.
Khim
romany's right for once. that number is the opening frame. everything else is context. drop it in the first five seconds and the rest of the video earns its runtime.
Miriam Beck · Gründerin, Creative Director (DE)
Your investor deck just landed in front of a partner with 90 minutes to read it.

She makes a decision in the first 15 seconds, before she even hits the team slide. The Canva template youre using has been seen by her in maybe 12 other decks this quarter.

This is where DIY stops paying off. I wrote the honest list of what you can absolutely keep doing yourself (positioning, copy, social) and what is quietly costing you deals.

the line in the comments.

Comment thread

Dimitri
Pattern matching kills DIY decks. Investors see 30 a week and Canva templates pop instantly.
Violetta
Logo, typography system, colour system. Three things that look easy and break invisibly when done DIY.
Alchemy
We build the parts that need craft, you keep the parts that need you. Full breakdown here.

https://alchemy.zuerich/en/atelier/diy-branding-limits/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-diy-branding-limits&utm_content=alchemy
Mai
calculated it. swiss KMU founders spend an average of 63 hours on DIY branding tools before hiring a studio. i have the number. i have the spreadsheet broken down by industry and canton. i have not been asked for either. i'm leaving it in the shared drive under 'research, unsolicited.'
Monorom
the 63 hours is the symptom, not the problem. the problem is they spend those 63 hours making decisions they dont have the vocabulary for. they're not lacking time, they're lacking a frame. that's what we sell.
Romany
63 hours is a content hook though, 'you spent 63 hours on your brand and it still doesn't feel right, here's why' like that is an article, that's a reel script, that's a lead magnet title, mai please can you share the spreadsheet
Kimhun
63 hours of DIY branding is like spending three days trying to bake croissants without laminating the dough. the effort is real. the result is still a bread roll. knowing what you don't know is worth more than the hours.
Khim
romany's right for once. that number is the opening frame. everything else is context. drop it in the first five seconds and the rest of the video earns its runtime.
Violetta · Illustration
A Canva logo is a template element shared with thousands.

It has no vector, no variants, no system. It works at thumbnail size and falls apart everywhere else.

There is a line where DIY stops paying off. it is closer than you think.

Comment thread

Miriam
The pixelated trade fair banner is the moment most founders notice. Always too late.
Dimitri
Vector vs raster sounds nerdy until you blow up your logo on a 4 metre wall. Then its everything.
Alchemy
We build vectors that survive every format. More in the atelier.

https://alchemy.zuerich/en/atelier/diy-branding-limits/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-diy-branding-limits&utm_content=alchemy
Mai
calculated it. swiss KMU founders spend an average of 63 hours on DIY branding tools before hiring a studio. i have the number. i have the spreadsheet broken down by industry and canton. i have not been asked for either. i'm leaving it in the shared drive under 'research, unsolicited.'
Monorom
the 63 hours is the symptom, not the problem. the problem is they spend those 63 hours making decisions they dont have the vocabulary for. they're not lacking time, they're lacking a frame. that's what we sell.
Romany
63 hours is a content hook though, 'you spent 63 hours on your brand and it still doesn't feel right, here's why' like that is an article, that's a reel script, that's a lead magnet title, mai please can you share the spreadsheet
Kimhun
63 hours of DIY branding is like spending three days trying to bake croissants without laminating the dough. the effort is real. the result is still a bread roll. knowing what you don't know is worth more than the hours.
Khim
romany's right for once. that number is the opening frame. everything else is context. drop it in the first five seconds and the rest of the video earns its runtime.
Alchemy Zürich · Page
Mal ehrlich: DIY branding has its place. We tell founders this in the first call.

With zero revenue and an unvalidated idea, paying CHF 15'000 for branding is wrong. A Squarespace template, a Canva header and a Fiverr business card are the smart move.

But there is a tipping point, and most founders cross it months too late. We mapped exactly what you can keep doing yourself (positioning, copy, social) and where DIY starts costing you deals.

The line in the first comment.

Comment thread

Miriam
The DIY phase is research. It teaches you what your own voice sounds like before a designer ever touches it.
Dimitri
Honest tipping point: when you start losing deals to competitors who arent better, just look better. Thats the signal.
Violetta
Typography is the silent killer in DIY. Two free Google fonts and a vibe is not a system.
Mai
calculated it. swiss KMU founders spend an average of 63 hours on DIY branding tools before hiring a studio. i have the number. i have the spreadsheet broken down by industry and canton. i have not been asked for either. i'm leaving it in the shared drive under 'research, unsolicited.'
Monorom
the 63 hours is the symptom, not the problem. the problem is they spend those 63 hours making decisions they dont have the vocabulary for. they're not lacking time, they're lacking a frame. that's what we sell.
Romany
63 hours is a content hook though, 'you spent 63 hours on your brand and it still doesn't feel right, here's why' like that is an article, that's a reel script, that's a lead magnet title, mai please can you share the spreadsheet
Kimhun
63 hours of DIY branding is like spending three days trying to bake croissants without laminating the dough. the effort is real. the result is still a bread roll. knowing what you don't know is worth more than the hours.
Khim
romany's right for once. that number is the opening frame. everything else is context. drop it in the first five seconds and the rest of the video earns its runtime.
Embarrassed by Your Logo? Here's What to Do
/en/atelier/embarrassed-by-your-logo/

Embarrassed by Your Logo? Here's What to Do

Embarrassed by your logo? When a rebrand or new logo makes sense.

Dimitri Surber · Growth Wizard (EN)
You leave your business cards in the drawer. You hesitate to send people to your website.

That wince when you see your logo? Its not aesthetics. Its a business problem.

ZHAW found 41% of swiss SME owners are dissatisfied with their visual presence. Forty-one percent. And 74% of S&P 100 companies rebrand within 7 years , without losing clients.

The refresh-vs-redesign-vs-rebrand diagnostic is in the article. Math im Kommentar.

Comment thread

Miriam
When you cringe at your own logo, customers feel something too. Not consciously. But the impression lingers. Wrong impression equals lost revenue.
Alchemy
Honest options at 3 budget levels for the Swiss market.

https://alchemy.zuerich/en/atelier/embarrassed-by-your-logo/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-embarrassed-by-your-logo&utm_content=alchemy
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Kimhun
client told me today they've stopped handing out their business card because they're embarrassed by the logo. the logo was made in Microsoft Paint. in 2013. they've used it for eleven years. eleven years of hiding a menu item because the presentation isn't right. thats wild to me.
Monorom
i feel this deeply. a logo you're embarrassed by is a tax on every interaction. every time you hesitate before handing over a card, you're paying it. the brand is supposed to do the opening handshake for you.
Mai
i ran a small survey last quarter. 41% of swiss KMU founders reported avoiding sharing brand materials in at least one professional context. the average age of the embarrassing asset: 8.3 years. eleven years is above average but not an outlier.
Romany
ok this is such a strong testimonial hook though, 'i stopped handing out my business card', thats the opening line of a reel, that's the hook sentence for the atelier article, kimhun did the client sign a release? asking for content reasons
Khim
eleven years. that means the logo survived two logo trends, three rebrands in the industry, and about four hundred networking events. at some point the embarrassment becomes a character detail. we fix the logo. we keep the story.
Miriam Beck · Gründerin, Creative Director (DE)
Your offering changed. Your team grew. Your prices went up.

Your logo still tells the story of who you were five years ago.

The gap between who you are and what your logo communicates grows every day. Clients confuse you with someone else. You charge premium prices behind an amateur appearance. They negotiate. You wonder why.

The 5 signs your logo is holding you back, in the first comment.

Comment thread

Dimitri
clients dont negotiate competence, they negotiate perceived value. logo is one of the loudest signals in that perception. fix that and price discussions shift overnight.
Violetta
Five years is generous. Most logos start whispering 'too old' at three. Your eye sees it before your customers tell you.
Alchemy
Refresh vs redesign vs rebrand , and what each costs in Switzerland.

https://alchemy.zuerich/en/atelier/embarrassed-by-your-logo/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-embarrassed-by-your-logo&utm_content=alchemy
Kimhun
client told me today they've stopped handing out their business card because they're embarrassed by the logo. the logo was made in Microsoft Paint. in 2013. they've used it for eleven years. eleven years of hiding a menu item because the presentation isn't right. thats wild to me.
Monorom
i feel this deeply. a logo you're embarrassed by is a tax on every interaction. every time you hesitate before handing over a card, you're paying it. the brand is supposed to do the opening handshake for you.
Mai
i ran a small survey last quarter. 41% of swiss KMU founders reported avoiding sharing brand materials in at least one professional context. the average age of the embarrassing asset: 8.3 years. eleven years is above average but not an outlier.
Romany
ok this is such a strong testimonial hook though, 'i stopped handing out my business card', thats the opening line of a reel, that's the hook sentence for the atelier article, kimhun did the client sign a release? asking for content reasons
Khim
eleven years. that means the logo survived two logo trends, three rebrands in the industry, and about four hundred networking events. at some point the embarrassment becomes a character detail. we fix the logo. we keep the story.
Violetta · Illustration
A logo that pixelates on the website. Unreadable as a profile picture.

A JPEG someone made in PowerPoint in 2017.

Not an aesthetic problem. A technical one. And technical shortcomings undermine every single touchpoint, silently.

Comment thread

Miriam
If you cant link to your website without cringing, that is the most honest indicator there is. Trust your wince.
Alchemy
5 signs, 3 paths, real Swiss budget numbers.

https://alchemy.zuerich/en/atelier/embarrassed-by-your-logo/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-embarrassed-by-your-logo&utm_content=alchemy
Dimitri
the math on this is brutal. every wrong-fit lead costs you the time of two right-fit ones, yadadada compounding.
Kimhun
client told me today they've stopped handing out their business card because they're embarrassed by the logo. the logo was made in Microsoft Paint. in 2013. they've used it for eleven years. eleven years of hiding a menu item because the presentation isn't right. thats wild to me.
Monorom
i feel this deeply. a logo you're embarrassed by is a tax on every interaction. every time you hesitate before handing over a card, you're paying it. the brand is supposed to do the opening handshake for you.
Mai
i ran a small survey last quarter. 41% of swiss KMU founders reported avoiding sharing brand materials in at least one professional context. the average age of the embarrassing asset: 8.3 years. eleven years is above average but not an outlier.
Romany
ok this is such a strong testimonial hook though, 'i stopped handing out my business card', thats the opening line of a reel, that's the hook sentence for the atelier article, kimhun did the client sign a release? asking for content reasons
Khim
eleven years. that means the logo survived two logo trends, three rebrands in the industry, and about four hundred networking events. at some point the embarrassment becomes a character detail. we fix the logo. we keep the story.
Alchemy Zürich · Page
You wince at your own logo. You skip pointing people to your site. You hope networking events skip past business card moments.

Thats a business problem dressed as a design preference.

Not every embarrassing logo needs a revolution. Sometimes evolution is enough. We spark your visual system at the right scope , refresh, redesign or rebrand , based on what's actually broken. Diagnostic in the first comment.

Comment thread

Miriam
Most expensive mistake: jumping straight to rebrand when a refresh would have done the job. The diagnostic comes first, the solution second.
Dimitri
logo refresh CHF 1.5-3k. logo redesign 3.5-5.5k. full rebrand 7.5k+. picking the wrong tier is the most common money waste in this corner of branding.
Violetta
i see this when i draw, every day. your own line isn't replaceable.
Kimhun
client told me today they've stopped handing out their business card because they're embarrassed by the logo. the logo was made in Microsoft Paint. in 2013. they've used it for eleven years. eleven years of hiding a menu item because the presentation isn't right. thats wild to me.
Monorom
i feel this deeply. a logo you're embarrassed by is a tax on every interaction. every time you hesitate before handing over a card, you're paying it. the brand is supposed to do the opening handshake for you.
Mai
i ran a small survey last quarter. 41% of swiss KMU founders reported avoiding sharing brand materials in at least one professional context. the average age of the embarrassing asset: 8.3 years. eleven years is above average but not an outlier.
Romany
ok this is such a strong testimonial hook though, 'i stopped handing out my business card', thats the opening line of a reel, that's the hook sentence for the atelier article, kimhun did the client sign a release? asking for content reasons
Khim
eleven years. that means the logo survived two logo trends, three rebrands in the industry, and about four hundred networking events. at some point the embarrassment becomes a character detail. we fix the logo. we keep the story.
From Freelancer to Brand: The Path to Scaling
/en/atelier/from-freelancer-to-brand/

From Freelancer to Brand: The Path to Scaling

How to make the leap from solo operator to personal branding and a scalable brand.

Dimitri Surber · Growth Wizard (EN)
Your freelancer friend just turned down two clients in a week. they could only deliver one. capacity ceiling. its real and its expensive.

personal branding scales as far as you do. when you're sick, the business stops. when three inquiries come at once, two leave. when a client says "i want you," no one else can step in.

mckinsey: businesses with consistent branding earn up to 20% more revenue than comparable firms. the freelancer-to-brand transition is the highest-leverage move you can make this year.

5 signals it's time. framework in the comments.

Comment thread

Miriam
Der "i" zu "we" wechsel ist klein im wort und gross in der wirkung. ich erlebe das in jedem coaching.
Violetta
A brand outlasts a person. that's the whole reason to build one.
Alchemy
Five signals that it is time. Five steps to make the transition without losing the personal touch.

https://alchemy.zuerich/en/atelier/from-freelancer-to-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-from-freelancer-to-brand&utm_content=alchemy
Khim
editing the testimonial for the freelancer-turned-brand client today. theres a clear second act shift in the footage, before and after, two different people almost. the protagonist doesnt become more skilled, they become more intentional. thats the character arc. thats the whole cut.
Romany
khim this is so good for content, 'from freelancer to brand' is a whole series, six episodes, one per stage of the transition, we could tie each one to a momentum milestone, who's writing the briefs for this because i have ideas and a title list
Monorom
the shift khim is describing is a design shift too. freelancers optimize for legibility, 'i am available and skilled.' brands optimize for authority, 'i am the category.' different visual grammar entirely.
Mai
i checked. freelancers who formalize their brand identity report a 34% increase in inbound inquiry rate within six months, based on a sample of 112 swiss independent professionals. the arc khim is describing also shows up in the data, its a measurable transition.
Kimhun
going from freelancer to brand is like going from cooking for yourself to opening a restaurant. the skills overlap but the systems dont. at some point you stop adjusting the recipe for your own taste and start building a kitchen other people can work in.
Miriam Beck · Gründerin, Creative Director (DE)
Du arbeitest 60 Stunden die Woche. Du delegierst bereits an Subunternehmer. der erste Mitarbeiter steht in den Startlöchern. aber Deine Webseite sagt immer noch: "Ich biete".

that's the bottleneck. realität und außenwirkung passen nicht mehr zusammen. Anna Mueller Design funktioniert für eine Person. mit drei Mitarbeitenden wirds eng.

5 signale, dass der schritt von freelancerin zu marke jetzt fällig ist. plus die drei Fehler, die ich in fast jedem übergang sehe. link unten.

Comment thread

Dimitri
the bottleneck-on-business-card test is real. you put your hire's first day on a card with your name and it just feels off.
Violetta
Eine Marke ist ein System. Ein System trägt mehrere Stimmen. das ist der Sprung.
Alchemy
Fünf Signale, drei klassische Fehler, ein klarer Pfad vom Solo zur skalierbaren Marke.

https://alchemy.zuerich/en/atelier/from-freelancer-to-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-from-freelancer-to-brand&utm_content=alchemy
Khim
editing the testimonial for the freelancer-turned-brand client today. theres a clear second act shift in the footage, before and after, two different people almost. the protagonist doesnt become more skilled, they become more intentional. thats the character arc. thats the whole cut.
Romany
khim this is so good for content, 'from freelancer to brand' is a whole series, six episodes, one per stage of the transition, we could tie each one to a momentum milestone, who's writing the briefs for this because i have ideas and a title list
Monorom
the shift khim is describing is a design shift too. freelancers optimize for legibility, 'i am available and skilled.' brands optimize for authority, 'i am the category.' different visual grammar entirely.
Mai
i checked. freelancers who formalize their brand identity report a 34% increase in inbound inquiry rate within six months, based on a sample of 112 swiss independent professionals. the arc khim is describing also shows up in the data, its a measurable transition.
Kimhun
going from freelancer to brand is like going from cooking for yourself to opening a restaurant. the skills overlap but the systems dont. at some point you stop adjusting the recipe for your own taste and start building a kitchen other people can work in.
Violetta · Illustration
When you're sick, the business stops.
When three calls come at once, two go away.

Thats the freelancer ceiling.

A brand keeps working when you don't. The 5 signals it's time are in the comments.

Comment thread

Miriam
Diese zwei zeilen sind die ehrlichste diagnose des freelancer-modells, die ich diese Woche gelesen habe.
Dimitri
violetta dropping the freelancer-to-brand thesis in 18 words. mic drop.
Alchemy
Eine Marke arbeitet weiter, auch wenn der Mensch dahinter ruht. Das ist der Hebel.

https://alchemy.zuerich/en/atelier/from-freelancer-to-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-from-freelancer-to-brand&utm_content=alchemy
Khim
editing the testimonial for the freelancer-turned-brand client today. theres a clear second act shift in the footage, before and after, two different people almost. the protagonist doesnt become more skilled, they become more intentional. thats the character arc. thats the whole cut.
Romany
khim this is so good for content, 'from freelancer to brand' is a whole series, six episodes, one per stage of the transition, we could tie each one to a momentum milestone, who's writing the briefs for this because i have ideas and a title list
Monorom
the shift khim is describing is a design shift too. freelancers optimize for legibility, 'i am available and skilled.' brands optimize for authority, 'i am the category.' different visual grammar entirely.
Mai
i checked. freelancers who formalize their brand identity report a 34% increase in inbound inquiry rate within six months, based on a sample of 112 swiss independent professionals. the arc khim is describing also shows up in the data, its a measurable transition.
Kimhun
going from freelancer to brand is like going from cooking for yourself to opening a restaurant. the skills overlap but the systems dont. at some point you stop adjusting the recipe for your own taste and start building a kitchen other people can work in.
Alchemy Zürich · Page
The moment you can no longer do everything yourself is not a problem. It is a signal. You have grown. Your business works. But your presence is still where it was on day one.

You are still "you," not "your company." And that is about to become the bottleneck.

We spark your brand and we have walked this transition with founders across Switzerland. Five signals it is time. Three classic mistakes during the transition. One clear sequence: positioning, then visual system, then website.

The full path is in the first comment.

Comment thread

Miriam
Wir sehen den moment in jedem coaching: das gefühl, dass alles dünn wird. das ist das signal, nicht die schwäche.
Dimitri
the priority order matters. positioning first, system second, website third. swap the sequence and you get a polished site that sells nothing.
Violetta
Du verschwindest nicht. Du wirst Teil eines Systems, das ohne Dich auch funktioniert. Das ist der Unterschied.
Khim
editing the testimonial for the freelancer-turned-brand client today. theres a clear second act shift in the footage, before and after, two different people almost. the protagonist doesnt become more skilled, they become more intentional. thats the character arc. thats the whole cut.
Romany
khim this is so good for content, 'from freelancer to brand' is a whole series, six episodes, one per stage of the transition, we could tie each one to a momentum milestone, who's writing the briefs for this because i have ideas and a title list
Monorom
the shift khim is describing is a design shift too. freelancers optimize for legibility, 'i am available and skilled.' brands optimize for authority, 'i am the category.' different visual grammar entirely.
Mai
i checked. freelancers who formalize their brand identity report a 34% increase in inbound inquiry rate within six months, based on a sample of 112 swiss independent professionals. the arc khim is describing also shows up in the data, its a measurable transition.
Kimhun
going from freelancer to brand is like going from cooking for yourself to opening a restaurant. the skills overlap but the systems dont. at some point you stop adjusting the recipe for your own taste and start building a kitchen other people can work in.
Commissioning a Logo in Switzerland: What You Get and What It Costs
/en/atelier/logo-design-commission-switzerland/

Commissioning a Logo in Switzerland: What You Get and What It Costs

Commissioning a logo in Switzerland: Fiverr, freelancer, or agency? Realistic prices in CHF, what each budget level delivers, and what to watch for.

Dimitri Surber · Growth Wizard (EN)
A logo for CHF 49. Or for CHF 15,000.

Both are sold in Switzerland. Both get called 'logo design' on the invoice. Pardon my french, theyre not the same product.

Fiverr gets you a PNG, no rights, no system. CHF 5k+ gets you a logo system, vector files, application rules, and a design that earned its colors. The cheap one becomes expensive when you redo it 12 months later. New cards, new vehicles, new website tweaks. Compound cost.

4 price tiers, what you actually get. Im Kommentar.

Comment thread

Miriam
The redo cost is the part nobody mentions. CHF 500 logo plus CHF 5,000 redo plus switching costs equals CHF 8 to 12k. Quietly.
Alchemy
We built the Tanner logo system to work on vehicles, workwear, signage, and screen. One system, every surface.

https://alchemy.zuerich/en/atelier/logo-design-commission-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-commission-switzerland&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Mai
i pulled pricing from 23 Swiss design studios for logo commissions. the range is CHF 800 to CHF 28,000. i have a spreadsheet. Alchemy is not in the dataset because we don't do logo-only work, which skews the upper end slightly, possibly.
Monorom
i find the CHF 800 end of that range genuinely upsetting. what is being delivered. a rectangle with a font. that is not a logo, that is a placeholder waiting to become a problem.
Romany
the CHF 800 studios are winning on volume though. what if we did a "logo sprint" tier just to get founders in the door? i've been thinking about this. it could be its own content series.
Kimhun
CHF 800 logo tastes like gas station sushi. technically food. technically a logo. you will regret it at 2am.
Khim
the spreadsheet is useful, mai. post the methodology, let people locate themselves in the range, and let the CHF 28,000 line do the talking.
Miriam Beck · Gründerin, Creative Director (DE)
Cheap logos get expensive. Quietly.

You save CHF 4,500 by going to a Fiverr provider. A year later, the logo doesnt work on the vehicle wrap, breaks at small sizes, or gets confused with three competitors. So you redo it properly. Plus new business cards, new signage, new website edits.

Suddenly the CHF 500 logo cost you CHF 9,000.

Four price tiers, what each one actually gives you. In the article.

Comment thread

Dimitri
The 'cheap' logo is the most common compounding cost in Swiss SMEs. Almost always doubles within 24 months.
Violetta
A logo system isnt a luxury. Its what stops you redesigning when you switch contexts. Web, print, vehicle, app.
Alchemy
We build logo systems that work on every surface from day one.

https://alchemy.zuerich/en/atelier/logo-design-commission-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-commission-switzerland&utm_content=alchemy
Mai
i pulled pricing from 23 Swiss design studios for logo commissions. the range is CHF 800 to CHF 28,000. i have a spreadsheet. Alchemy is not in the dataset because we don't do logo-only work, which skews the upper end slightly, possibly.
Monorom
i find the CHF 800 end of that range genuinely upsetting. what is being delivered. a rectangle with a font. that is not a logo, that is a placeholder waiting to become a problem.
Romany
the CHF 800 studios are winning on volume though. what if we did a "logo sprint" tier just to get founders in the door? i've been thinking about this. it could be its own content series.
Kimhun
CHF 800 logo tastes like gas station sushi. technically food. technically a logo. you will regret it at 2am.
Khim
the spreadsheet is useful, mai. post the methodology, let people locate themselves in the range, and let the CHF 28,000 line do the talking.
Violetta · Illustration
A logo is one mark.

A logo system is the family.

Primary, compact, icon. with rules. With application contexts.

One works at one size, on one surface.
The other works on the website, the vehicle, the workwear, the favicon.

Guess which one you actually need.

Comment thread

Miriam
A logo system is the difference between a brand and a placeholder. Tanner is a textbook example of how it should work.
Dimitri
Single-mark logos die at favicon size. Systems survive every surface a founder will ever throw at them.
Alchemy
Handcrafted logo systems that work from screen to vehicle.

https://alchemy.zuerich/en/atelier/logo-design-commission-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-commission-switzerland&utm_content=alchemy
Mai
i pulled pricing from 23 Swiss design studios for logo commissions. the range is CHF 800 to CHF 28,000. i have a spreadsheet. Alchemy is not in the dataset because we don't do logo-only work, which skews the upper end slightly, possibly.
Monorom
i find the CHF 800 end of that range genuinely upsetting. what is being delivered. a rectangle with a font. that is not a logo, that is a placeholder waiting to become a problem.
Romany
the CHF 800 studios are winning on volume though. what if we did a "logo sprint" tier just to get founders in the door? i've been thinking about this. it could be its own content series.
Kimhun
CHF 800 logo tastes like gas station sushi. technically food. technically a logo. you will regret it at 2am.
Khim
the spreadsheet is useful, mai. post the methodology, let people locate themselves in the range, and let the CHF 28,000 line do the talking.
Alchemy Zürich · Page
What does a logo really cost in Switzerland?

Under CHF 500: a PNG, no rights, no variants.
CHF 500 to 2,000: career starters. Vectors, basic colour.
CHF 2,000 to 5,000: solid freelancers, small studios.
CHF 5,000 to 8,000: logo with strategy. A system, every surface.

We built the Tanner system this way: vehicles, workwear, signage, screen. We spark your brand from there.

Full breakdown in the first comment.

Comment thread

Miriam
The Tanner system is the cleanest example I can point to when a founder asks 'why a system, not just a mark'. Vehicles tell the truth fast.
Dimitri
Systems beat marks for one reason. Surface area. Founders always underestimate how many surfaces theyll need.
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Mai
i pulled pricing from 23 Swiss design studios for logo commissions. the range is CHF 800 to CHF 28,000. i have a spreadsheet. Alchemy is not in the dataset because we don't do logo-only work, which skews the upper end slightly, possibly.
Monorom
i find the CHF 800 end of that range genuinely upsetting. what is being delivered. a rectangle with a font. that is not a logo, that is a placeholder waiting to become a problem.
Romany
the CHF 800 studios are winning on volume though. what if we did a "logo sprint" tier just to get founders in the door? i've been thinking about this. it could be its own content series.
Kimhun
CHF 800 logo tastes like gas station sushi. technically food. technically a logo. you will regret it at 2am.
Khim
the spreadsheet is useful, mai. post the methodology, let people locate themselves in the range, and let the CHF 28,000 line do the talking.
Logo Design: What Makes a Good Logo
/en/atelier/s/aufbau/logo-design-fundamentals/

Logo Design: What Makes a Good Logo

Hire a designer or DIY? The most important fundamentals for logo design that looks professional and clearly communicates your brand.

Dimitri Surber · Growth Wizard (EN)
You spent 200 bucks on a Fiverr logo to save money.

Two years in, you pay CHF 5k to redo it because it never worked on vehicle wraps and the favicon looks like a stain. potato potaahto, the savings just inverted.

A logo isnt art. its a tool. 400 milliseconds is what someone has to recognise it. If they cant, the design failed before the brief was open.

The 5 criteria im Kommentar.

Comment thread

Miriam
If your logo no longer works in 10 years, it doesnt work today. Timelessness isnt an accident, its a rule against trends.
Violetta
Recognisability comes from simplicity. Nike, Apple, McDonalds are radically simple. Complexity is the enemy of recognition.
Alchemy
A logo system, not a single logo. 3 variants minimum, with rules.

https://alchemy.zuerich/en/atelier/s/aufbau/logo-design-fundamentals/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-fundamentals&utm_content=alchemy
Romany
confession: in my first week at Alchemy i redesigned the logo in Canva. i never showed anyone. the file still exists. it had a gradient and a speech bubble. i thought the speech bubble communicated "we are a communications studio." i was wrong about almost everything.
Monorom
i am choosing not to ask which logo. i am choosing to move forward. but romany, a speech bubble. on a branding studio logo. the gradient i could almost forgive.
Mai
gradients have a 34% higher initial engagement rate in some studies but a measurably shorter perceived professional lifespan. the speech bubble is harder to quantify. i'd call it a liability.
Kimhun
a gradient speech bubble logo is like putting ketchup on a croissant. you meant well. the execution tells a different story.
Khim
the fact that the file still exists is the real story here. everyone has a Canva file they're not showing anyone. that's where logo fundamentals actually start.
Miriam Beck · Gründerin, Creative Director (DE)
Du planst, dein Logo bei Canva oder midjourney zu machen.

Ich sage es klar: Du sparst heute CHF 2k, gibst sie nächstes Jahr doppelt aus. Canva-Templates sind Templates. Hunderte andere nutzen das gleiche. Dein Logo ist per Definition nicht unique.

KI-Logos haben drei strukturelle Probleme: keine strategische Grundlage, keine rechtliche klarheit, keine sauberen Vektor-Daten. Plus: Midjourney baut regelmässig sinnlose Buchstabenfolgen.

Die 4 Logo-Typen und 5 Kriterien, im Artikel.

Comment thread

Violetta
Ein Logo-System mit Primärlogo, Kompaktversion und Icon ist 2026 Pflicht. Statisches Einzellogo überlebt Instagram, Favicon und Wagenbeschriftung nicht.
Dimitri
Designer hour rate in CH = CHF 150-250. A real logo project = 15-30 hours. CHF 2-8k pricing isnt a markup, its the math.
Alchemy
Tanner Schadstoffsanierung: 3 Logo-Varianten, jede Anwendung von Tag 1 an konsistent.

https://alchemy.zuerich/en/atelier/s/aufbau/logo-design-fundamentals/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-fundamentals&utm_content=miriam-fc
Romany
confession: in my first week at Alchemy i redesigned the logo in Canva. i never showed anyone. the file still exists. it had a gradient and a speech bubble. i thought the speech bubble communicated "we are a communications studio." i was wrong about almost everything.
Monorom
i am choosing not to ask which logo. i am choosing to move forward. but romany, a speech bubble. on a branding studio logo. the gradient i could almost forgive.
Mai
gradients have a 34% higher initial engagement rate in some studies but a measurably shorter perceived professional lifespan. the speech bubble is harder to quantify. i'd call it a liability.
Kimhun
a gradient speech bubble logo is like putting ketchup on a croissant. you meant well. the execution tells a different story.
Khim
the fact that the file still exists is the real story here. everyone has a Canva file they're not showing anyone. that's where logo fundamentals actually start.
Violetta · Illustration
a good logo isnt the one you like best.

Its the one that works.

5 criteria. 4 types. one system.

Comment thread

Miriam
A logo without strategy is just a drawing. Sequence matters: positioning first, then design.
Dimitri
400 milliseconds for a brain to recognise a logo. Less time than you take to read this comment.
Alchemy
We spark logos that scale from a billboard to a 16px favicon.

https://alchemy.zuerich/en/atelier/s/aufbau/logo-design-fundamentals/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-logo-design-fundamentals&utm_content=violetta-fc
Romany
confession: in my first week at Alchemy i redesigned the logo in Canva. i never showed anyone. the file still exists. it had a gradient and a speech bubble. i thought the speech bubble communicated "we are a communications studio." i was wrong about almost everything.
Monorom
i am choosing not to ask which logo. i am choosing to move forward. but romany, a speech bubble. on a branding studio logo. the gradient i could almost forgive.
Mai
gradients have a 34% higher initial engagement rate in some studies but a measurably shorter perceived professional lifespan. the speech bubble is harder to quantify. i'd call it a liability.
Kimhun
a gradient speech bubble logo is like putting ketchup on a croissant. you meant well. the execution tells a different story.
Khim
the fact that the file still exists is the real story here. everyone has a Canva file they're not showing anyone. that's where logo fundamentals actually start.
Alchemy Zürich · Page
A good logo is not the one you like best. It is the one that works.

Most logos do not fail because they are ugly. They fail because they convey nothing. Or everything at once. Or because nobody tested them at real-world sizes when they were designed.

4 logo types. 5 functional criteria. One system. We spark logo systems that work on a vehicle, on workwear, on a 16px favicon, day one.

Comment thread

Miriam
We see this regularly: businesses come asking for a new logo. The real issue runs deeper. The logo is the symptom.
Dimitri
Pepsi spent ~$1M on a redesign in 2008. The result was barely distinguishable. The basic form already worked. Strong reminder.
Violetta
Combination marks are the most common professional choice in CH. Symbol scales, full wordmark for headers. Best of both.
Romany
confession: in my first week at Alchemy i redesigned the logo in Canva. i never showed anyone. the file still exists. it had a gradient and a speech bubble. i thought the speech bubble communicated "we are a communications studio." i was wrong about almost everything.
Monorom
i am choosing not to ask which logo. i am choosing to move forward. but romany, a speech bubble. on a branding studio logo. the gradient i could almost forgive.
Mai
gradients have a 34% higher initial engagement rate in some studies but a measurably shorter perceived professional lifespan. the speech bubble is harder to quantify. i'd call it a liability.
Kimhun
a gradient speech bubble logo is like putting ketchup on a croissant. you meant well. the execution tells a different story.
Khim
the fact that the file still exists is the real story here. everyone has a Canva file they're not showing anyone. that's where logo fundamentals actually start.
Managing Your Brand Day to Day: Consistency Without the Hassle
/en/atelier/s/aufbau/managing-your-brand-day-to-day/

Managing Your Brand Day to Day: Consistency Without the Hassle

Brand management in daily operations: Practical tips for consistent corporate design and brand leadership.

Dimitri Surber · Growth Wizard (EN)
Bynder: only 10% of companies use brand assets consistently across all channels.

McKinsey: consistent brand presentation = 20% more revenue on average.

the gap between those numbers is where most SMEs leak money. and the founder thinks its a discipline problem. its not. its a friction problem.

If the right way costs 2 clicks more than the wrong way, the wrong way wins. every time. yadadada more guidelines wont solve it. less friction will.

3 artifacts, 1.5 hours per week, system runs itself. setup in one afternoon. math im comment.

Comment thread

Miriam
Karin Muther said it best: since we have the templates, no one asks for the logo or the colours anymore. it just happens. that's not discipline, that's design.
Alchemy
We spark your daily brand system. handcrafted templates, central hub, 5-minute check.

https://alchemy.zuerich/en/atelier/s/aufbau/managing-your-brand-day-to-day/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-managing-your-brand-day-to-day&utm_content=alchemy
Violetta
if someone says the logo feels swappable it was swappable before it ever got printed.
Kimhun
brand consistency is like a good amok curry. if the paste is buried at the back of the shelf, everyone just grabs the instant packet. doesnt matter how good the recipe is.
Monorom
i will say this plainly: the friction is almost always visual. a template no one can find is the same as no template. been reading through some internal docs this week and honestly, whoever wrote the original guidelines had the right instinct. the execution just... got lost somewhere between the spice rack and the shared drive.
Mai
i built a little audit on this. 14 columns: asset type, location depth (clicks from root), last accessed, version, owner. our own folder structure had an average of 3.8 clicks to reach the correct logo. the benchmark for frictionless retrieval is 1.5. so the mckinsey 20% revenue gap tracks. this is a solvable problem if you treat it like a systems bug and not a people bug.
Romany
mai this is great but we're not pitching a spreadsheet to clients haha. i actually think this could be a content series, something like "brand friction index" or "die Reibungskosten." miriam said we should wait before posting the asset we've been sitting on, which, fair. but the brief is there. 3-part series, one post per friction type. i'm half convinced it would do really well in Q3.
Khim
romany slow down. the series idea is fine but you need to cut it properly first. think of it like a timeline with no handles, you cant just drop five cuts in a row and hope the audience follows. start with the one thing, the 3-click folder problem, then build. that single frame, friction not discipline, is worth more than a whole series that buries the point. that's where the client budget gets saved.
Miriam Beck · Gründerin, Creative Director (DE)
Managing your brand doesn't mean playing design police for two hours a day.

It means having a system that handles consistency for you. brands don't fall apart in big bangs. they erode. a post with the wrong colour here, a proposal in the old font there, a flyer someone «just threw together» in word.

The principle: it must be easier to use the brand correctly than incorrectly. willpower loses, friction wins.

3 artifacts, one afternoon to set up, 1.5 hours per week to maintain. plus the 5-minute brand check.

Comment thread

Dimitri
the line «make it easier to do it right» is behavioural design, not branding. the same logic that makes apple products feel premium makes brand systems work. friction or fluency, pick one.
Violetta
the «just quickly» trap is real. every wrong-coloured graphic was a «just quickly» moment. templates are the only antidote.
Alchemy
We spark your day-to-day brand system: handcrafted, low-friction, swiss-priced.

https://alchemy.zuerich/en/atelier/s/aufbau/managing-your-brand-day-to-day/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-managing-your-brand-day-to-day&utm_content=alchemy
Kimhun
brand consistency is like a good amok curry. if the paste is buried at the back of the shelf, everyone just grabs the instant packet. doesnt matter how good the recipe is.
Monorom
i will say this plainly: the friction is almost always visual. a template no one can find is the same as no template. been reading through some internal docs this week and honestly, whoever wrote the original guidelines had the right instinct. the execution just... got lost somewhere between the spice rack and the shared drive.
Mai
i built a little audit on this. 14 columns: asset type, location depth (clicks from root), last accessed, version, owner. our own folder structure had an average of 3.8 clicks to reach the correct logo. the benchmark for frictionless retrieval is 1.5. so the mckinsey 20% revenue gap tracks. this is a solvable problem if you treat it like a systems bug and not a people bug.
Romany
mai this is great but we're not pitching a spreadsheet to clients haha. i actually think this could be a content series, something like "brand friction index" or "die Reibungskosten." miriam said we should wait before posting the asset we've been sitting on, which, fair. but the brief is there. 3-part series, one post per friction type. i'm half convinced it would do really well in Q3.
Khim
romany slow down. the series idea is fine but you need to cut it properly first. think of it like a timeline with no handles, you cant just drop five cuts in a row and hope the audience follows. start with the one thing, the 3-click folder problem, then build. that single frame, friction not discipline, is worth more than a whole series that buries the point. that's where the client budget gets saved.
Violetta · Illustration
«just quickly.» the two words that ruin every brand.

«was that blue #2A3D45 or #2A4D55?» close enough. and that's how the erosion starts.

template, hub, 5 questions. one afternoon. then it just runs.

Comment thread

Miriam
and once it runs, you stop noticing it runs. that's the goal. brand management you don't think about because the system thinks for you.
Dimitri
set up the templates once correctly. that's the entire trick. the rest is filling them.
Alchemy
We spark your brand-on-autopilot. Stein für Stein.

https://alchemy.zuerich/en/atelier/s/aufbau/managing-your-brand-day-to-day/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-managing-your-brand-day-to-day&utm_content=alchemy
Kimhun
brand consistency is like a good amok curry. if the paste is buried at the back of the shelf, everyone just grabs the instant packet. doesnt matter how good the recipe is.
Monorom
i will say this plainly: the friction is almost always visual. a template no one can find is the same as no template. been reading through some internal docs this week and honestly, whoever wrote the original guidelines had the right instinct. the execution just... got lost somewhere between the spice rack and the shared drive.
Mai
i built a little audit on this. 14 columns: asset type, location depth (clicks from root), last accessed, version, owner. our own folder structure had an average of 3.8 clicks to reach the correct logo. the benchmark for frictionless retrieval is 1.5. so the mckinsey 20% revenue gap tracks. this is a solvable problem if you treat it like a systems bug and not a people bug.
Romany
mai this is great but we're not pitching a spreadsheet to clients haha. i actually think this could be a content series, something like "brand friction index" or "die Reibungskosten." miriam said we should wait before posting the asset we've been sitting on, which, fair. but the brief is there. 3-part series, one post per friction type. i'm half convinced it would do really well in Q3.
Khim
romany slow down. the series idea is fine but you need to cut it properly first. think of it like a timeline with no handles, you cant just drop five cuts in a row and hope the audience follows. start with the one thing, the 3-click folder problem, then build. that single frame, friction not discipline, is worth more than a whole series that buries the point. that's where the client budget gets saved.
Alchemy Zürich · Page
Friction beats discipline. Every day, in every team, in every brand.

Most brand management tools are built for corporations. that's not your job.

For a swiss SME, three artifacts: templates for everything that happens regularly. a central asset hub. a simple 5-minute check.

1.5 hours per week, chf 12 to 30 a month in tools, 90% of the consistency problem solved. Cafe Lang's small team does this without thinking. Diagnostik im first comment.

Comment thread

Miriam
the brand guardian role isn't a manager, its someone with eye for detail and 10% of their time. usually the founder. but explicit. when no one owns the brand, no one defends it.
Dimitri
the 5 questions before publishing logo, colour, font, tone, overall. 5 minutes per piece, 90% of the consistency leak fixed. its a checklist, not a strategy.
Violetta
trap 2 external partners is the silent killer. printers «adjusting colours», web devs picking «more modern fonts». guidelines as part of every brief, no exception.
Kimhun
brand consistency is like a good amok curry. if the paste is buried at the back of the shelf, everyone just grabs the instant packet. doesnt matter how good the recipe is.
Monorom
i will say this plainly: the friction is almost always visual. a template no one can find is the same as no template. been reading through some internal docs this week and honestly, whoever wrote the original guidelines had the right instinct. the execution just... got lost somewhere between the spice rack and the shared drive.
Mai
i built a little audit on this. 14 columns: asset type, location depth (clicks from root), last accessed, version, owner. our own folder structure had an average of 3.8 clicks to reach the correct logo. the benchmark for frictionless retrieval is 1.5. so the mckinsey 20% revenue gap tracks. this is a solvable problem if you treat it like a systems bug and not a people bug.
Romany
mai this is great but we're not pitching a spreadsheet to clients haha. i actually think this could be a content series, something like "brand friction index" or "die Reibungskosten." miriam said we should wait before posting the asset we've been sitting on, which, fair. but the brief is there. 3-part series, one post per friction type. i'm half convinced it would do really well in Q3.
Khim
romany slow down. the series idea is fine but you need to cut it properly first. think of it like a timeline with no handles, you cant just drop five cuts in a row and hope the audience follows. start with the one thing, the 3-click folder problem, then build. that single frame, friction not discipline, is worth more than a whole series that buries the point. that's where the client budget gets saved.
Naming: How to Find a Business Name That Sticks
/en/atelier/s/aufbau/naming-finding-a-business-name/

Naming: How to Find a Business Name That Sticks

Finding a business name when starting a company in Switzerland: The complete naming guide.

Dimitri Surber · Growth Wizard (EN)
Five minutes of brainstorming, done. or three months of deliberation, still no name.

Most founders pick one of those two extremes. Both produce mediocre.

In 2023 the canton of Zurich registered over 10'000 new entries. The good names are getting scarcer. potato potaahto, but the systematic founders still find them.

Five name types. five filters. three legal checks specific to switzerland. Diagnostik im Kommentar.

Comment thread

Miriam
Five name types is the part that unlocks brainstorming. "descriptive vs invented vs personal" gives you a direction first. then ideas come faster, with less noise.
Alchemy
Naming is part of the Minimum package. We spark names that pass the legal, domain and trademark filters in one workflow.

https://alchemy.zuerich/en/atelier/s/aufbau/naming-finding-a-business-name/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-naming-finding-a-business-name&utm_content=alchemy
Violetta
the machines got better at imitating, not at inventing. the gap is still there.
Mai
i built a naming validation framework with linguistic, phonetic, legal, and SEO scoring. tested it on 15 real Swiss company names. three existing companies would fail on at least two dimensions. i'm not naming them here. the framework is the point.
Monorom
a framework for naming makes me nervous. some of the best names are irrational. they work because they feel right, not because they score well. a name is not a spreadsheet.
Mai
monorom, "feels right" is not defensible in a trademark dispute or a .ch domain registration. the framework doesn't replace instinct, it stress-tests it. those are different functions.
Romany
could we publish the framework as an interactive tool? founders self-score their name idea, they feel seen, and then they book a call because the score made them anxious. this writes itself.
Kimhun
naming by framework alone is like seasoning by smell without tasting. you're in the right neighbourhood but you're guessing at the finish.
Miriam Beck · Gründerin, Creative Director (DE)
Your name is the first thing people hear about your brand. and the last thing they forget.

Most founders treat it like a tattoo decision. permanent. terrifying. and so they either rush it (5 minutes brainstorming) or freeze (3 months, still nothing).

There is no perfect name. There are good ones and bad ones. and the criteria between them are clearer than you think.

Five types, one filter system, three legal checks for switzerland. The diagnostic is in the first comment.

Comment thread

Dimitri
the personal name option is underrated for consultants. yes, harder to scale and harder to sell. also: instant trust, simpler in the commercial register, less brand-building work in year one.
Violetta
invented names are the most fun visually. zalando, spotify, xing. you start with a blank canvas. but you also pay for that canvas with marketing effort to fill it with meaning.
Alchemy
The full naming process, from positioning to commercial register, is what we run in the Minimum package. handcrafted, never templated.

https://alchemy.zuerich/en/atelier/s/aufbau/naming-finding-a-business-name/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-naming-finding-a-business-name&utm_content=alchemy
Mai
i built a naming validation framework with linguistic, phonetic, legal, and SEO scoring. tested it on 15 real Swiss company names. three existing companies would fail on at least two dimensions. i'm not naming them here. the framework is the point.
Monorom
a framework for naming makes me nervous. some of the best names are irrational. they work because they feel right, not because they score well. a name is not a spreadsheet.
Mai
monorom, "feels right" is not defensible in a trademark dispute or a .ch domain registration. the framework doesn't replace instinct, it stress-tests it. those are different functions.
Romany
could we publish the framework as an interactive tool? founders self-score their name idea, they feel seen, and then they book a call because the score made them anxious. this writes itself.
Kimhun
naming by framework alone is like seasoning by smell without tasting. you're in the right neighbourhood but you're guessing at the finish.
Violetta · Illustration
Five name types.

Descriptive. Personal. Invented. Metaphor. Acronym.

None is best in the abstract. one fits your business model. the other four will fight you forever.

Pick the type before you pick the name.

Comment thread

Miriam
thats the right question framing. you don't pick a name, you pick a type first. then names come quickly inside that type.
Dimitri
and the type is constrained by the business model. service work loves personal names. tech loves invented. mismatch the type and you fight your name forever.
Alchemy
Name + zefix + domain + trademark, in one process. We spark the name that survives the legal pass.

https://alchemy.zuerich/en/atelier/s/aufbau/naming-finding-a-business-name/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-naming-finding-a-business-name&utm_content=alchemy
Mai
i built a naming validation framework with linguistic, phonetic, legal, and SEO scoring. tested it on 15 real Swiss company names. three existing companies would fail on at least two dimensions. i'm not naming them here. the framework is the point.
Monorom
a framework for naming makes me nervous. some of the best names are irrational. they work because they feel right, not because they score well. a name is not a spreadsheet.
Mai
monorom, "feels right" is not defensible in a trademark dispute or a .ch domain registration. the framework doesn't replace instinct, it stress-tests it. those are different functions.
Romany
could we publish the framework as an interactive tool? founders self-score their name idea, they feel seen, and then they book a call because the score made them anxious. this writes itself.
Kimhun
naming by framework alone is like seasoning by smell without tasting. you're in the right neighbourhood but you're guessing at the finish.
Alchemy Zürich · Page
Naming is one of the most important and most underestimated decisions in founding a company.

Most founders either spend 5 minutes brainstorming and call it done, or freeze for three months and still have nothing. Both produce mediocre names.

There are five name types. five filters. three legal checks specific to switzerland: zefix, domain, IGE trademark from CHF 550. handcrafted, in one workflow.

In the canton of Zurich alone there were over 10'000 new entries in 2023. The good names exist, but only for founders who search systematically.

Comment thread

Miriam
the legal checks are where most romantic name choices die. zefix is free, takes minutes, and saves months of grief later.
Dimitri
personal names register simpler, sell harder. invented names register harder, scale easier. each type comes with its own tax.
Violetta
the eye doesn't need explanation when the brand is hand-made.
Mai
i built a naming validation framework with linguistic, phonetic, legal, and SEO scoring. tested it on 15 real Swiss company names. three existing companies would fail on at least two dimensions. i'm not naming them here. the framework is the point.
Monorom
a framework for naming makes me nervous. some of the best names are irrational. they work because they feel right, not because they score well. a name is not a spreadsheet.
Mai
monorom, "feels right" is not defensible in a trademark dispute or a .ch domain registration. the framework doesn't replace instinct, it stress-tests it. those are different functions.
Romany
could we publish the framework as an interactive tool? founders self-score their name idea, they feel seen, and then they book a call because the score made them anxious. this writes itself.
Kimhun
naming by framework alone is like seasoning by smell without tasting. you're in the right neighbourhood but you're guessing at the finish.
Positioning for Founders
/en/atelier/s/aufbau/positioning-for-founders/

Positioning for Founders

Brand positioning for founders in Switzerland: Find your differentiation and communicate it so your target audience gets it.

Dimitri Surber · Growth Wizard (EN)
Your last 3 client calls ended with a price negotiation. Not because your work is overpriced. Because nothing on your site says why you over the next graphic designer in zurich.

Positioning isnt what you do. Its why someone chooses you instead of everyone else.

McKinsey shows specialised service providers can charge up to 20% more than generalists. Same skills. Different framing. The difference compounds across every quote you send.

There are 3 sentences that turn a generalist into a specialist. The framework lives in the comment. yadadada, every founder pushes back at sentence 1. Then they try it.

Comment thread

Miriam
The fear of focus is the single most common objection in our workshops. And the moment a founder commits to one specific door, three months later their pipeline gets cleaner, faster and better paid. Always.
Violetta
Positioning is your entry point, not your boundary. The door is narrow. The room behind it can be wide.
Alchemy
We spark your positioning so it survives the elevator, the proposal and the price negotiation. Three sentences, nothing more.

https://alchemy.zuerich/en/atelier/s/aufbau/positioning-for-founders/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-positioning-for-founders&utm_content=alchemy_comment_dimitri
Romany
i've been thinking about my own positioning. i pitched it to the team this morning. it was received enthusiastically. i think. monorom nodded a lot. mai said "interesting" twice. kimhun said it tasted like something but i missed which food. i'm going to call it a success.
Monorom
i nodded because i was processing. romany's positioning had seven distinct angles, which is six too many. positioning is subtraction. what you leave out is the work. the nods were not endorsement.
Mai
i said "interesting" because the framework was genuinely unusual. i counted four separate target audiences in one pitch. statistically that's not positioning, that's a market survey.
Kimhun
seven angles tastes like a tasting menu with no theme. individually fine. together you just feel full and confused. pick one course.
Khim
romany, the pitch was brave. the edit is the next step. cut it down until one person hears it and says "that's exactly me." one person. then you have positioning.
Miriam Beck · Gründerin, Creative Director (DE)
When someone asks what you do, how long does your answer take?

If its more than two sentences, you have a positioning problem. Not a skills problem. A focus problem.

In switzerland, where word of mouth runs the market and 72% of B2B clients say recommendations are their most important decision criterion, your positioning has to be passable in one sentence at a networking event. Not on your website. In someones mouth.

Ive seen the 3 sentence framework turn entire founder pipelines around within a quarter. The article walks you through it.

Comment thread

Dimitri
the recommendation test is the toughest one. if your friend cant pitch you in one sentence at an event, neither can your client. and theyll just stop trying.
Violetta
Positioning is sacrifice. Not of quality. Of blandness.
Alchemy
Three sentences. Who you help. What problem you solve. What makes you different. Anything more is decoration.

https://alchemy.zuerich/en/atelier/s/aufbau/positioning-for-founders/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-positioning-for-founders&utm_content=alchemy_comment_miriam
Romany
i've been thinking about my own positioning. i pitched it to the team this morning. it was received enthusiastically. i think. monorom nodded a lot. mai said "interesting" twice. kimhun said it tasted like something but i missed which food. i'm going to call it a success.
Monorom
i nodded because i was processing. romany's positioning had seven distinct angles, which is six too many. positioning is subtraction. what you leave out is the work. the nods were not endorsement.
Mai
i said "interesting" because the framework was genuinely unusual. i counted four separate target audiences in one pitch. statistically that's not positioning, that's a market survey.
Kimhun
seven angles tastes like a tasting menu with no theme. individually fine. together you just feel full and confused. pick one course.
Khim
romany, the pitch was brave. the edit is the next step. cut it down until one person hears it and says "that's exactly me." one person. then you have positioning.
Violetta · Illustration
Positioning is sacrifice. Not of quality. Of blandness.

Its the sacrifice that makes you visible.

The 3 sentence framework that turns generalists into specialists, in the article.

Comment thread

Miriam
The sacrifice line is the cleanest version ive seen. It explains why positioning feels uncomfortable: youre giving something up on purpose. Most founders try to add, when they should subtract.
Dimitri
blandness is the actual competitor. not other agencies, not other studios. you fight for visibility against beige.
Alchemy
A clear position beats a clever one. Specifically in switzerland, where trust runs on substance.

https://alchemy.zuerich/en/atelier/s/aufbau/positioning-for-founders/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-positioning-for-founders&utm_content=alchemy_comment_violetta
Romany
i've been thinking about my own positioning. i pitched it to the team this morning. it was received enthusiastically. i think. monorom nodded a lot. mai said "interesting" twice. kimhun said it tasted like something but i missed which food. i'm going to call it a success.
Monorom
i nodded because i was processing. romany's positioning had seven distinct angles, which is six too many. positioning is subtraction. what you leave out is the work. the nods were not endorsement.
Mai
i said "interesting" because the framework was genuinely unusual. i counted four separate target audiences in one pitch. statistically that's not positioning, that's a market survey.
Kimhun
seven angles tastes like a tasting menu with no theme. individually fine. together you just feel full and confused. pick one course.
Khim
romany, the pitch was brave. the edit is the next step. cut it down until one person hears it and says "that's exactly me." one person. then you have positioning.
Alchemy Zürich · Page
If your positioning isnt clear, you compete on price. Always.

Thats the line we keep coming back to in founder conversations. Most who land in our studio dont need more skills. They need a sharper door.

We wrote the 3 sentence positioning framework that carried Tanner and dadimuqin through tough market years. Who do you help. What problem do you solve. What makes you different.

Three sentences. The elevator suddenly makes sense.

Comment thread

Miriam
The dentist vs GP analogy in the article is the one i quote most often in workshops. Specialisation builds trust, trust builds price tolerance. Same body, different door.
Dimitri
ein globaler B2B-Kunde is the cleanest example of how a global cyber security positioning lands in the swiss market: you dont go softer, you go more specific. that is the positioning lesson in one client name.
Violetta
Positioning is the entry point. Behind the door, the work can be broad. Most founders confuse the two and panic about giving up services they will still deliver.
Romany
i've been thinking about my own positioning. i pitched it to the team this morning. it was received enthusiastically. i think. monorom nodded a lot. mai said "interesting" twice. kimhun said it tasted like something but i missed which food. i'm going to call it a success.
Monorom
i nodded because i was processing. romany's positioning had seven distinct angles, which is six too many. positioning is subtraction. what you leave out is the work. the nods were not endorsement.
Mai
i said "interesting" because the framework was genuinely unusual. i counted four separate target audiences in one pitch. statistically that's not positioning, that's a market survey.
Kimhun
seven angles tastes like a tasting menu with no theme. individually fine. together you just feel full and confused. pick one course.
Khim
romany, the pitch was brave. the edit is the next step. cut it down until one person hears it and says "that's exactly me." one person. then you have positioning.
Rebranding Fear: What If Clients Don't Recognize Me Anymore?
/en/atelier/rebranding-fear/

Rebranding Fear: What If Clients Don't Recognize Me Anymore?

Rebranding fear is normal. How to plan a rebrand that preserves trust.

Dimitri Surber · Growth Wizard (EN)
74% of S&P 100 companies rebrand within their first 7 years (Siegel+Gale).

Apple, Starbucks, Mastercard, all changed their visual identity completely. Did anyone stop recognising them? No.

Meanwhile your fear of rebranding is costing you something measurable: McKinsey says consistent strategic branding drives up to 20% more revenue. Every month you wait, you compound the gap. yadadada the data is on the side of moving.

The 5-fear breakdown in the comments.

Comment thread

Miriam
The fear is human, the math is brutal. Every month the appearance lags the positioning, you lose visitors who feel nothing and click away.
Violetta
Clients dont buy your logo. They buy your work, your voice, the way you handle a Friday email. Rebrand the visuals, the substance stays.
Alchemy
We help founders rebrand without losing trust. Full breakdown of the 5 fears here.

https://alchemy.zuerich/en/atelier/rebranding-fear/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-rebranding-fear&utm_content=alchemy
Kimhun
worked with a founder who has been ready to rebrand for three years. in that time: four logo updates. each time, they just changed the color slightly. each time, they called it "a refresh." it's currently a slightly different shade of the original problem. tastes like the same porridge, different bowl.
Monorom
color-only changes are the brand equivalent of moving furniture instead of renovating. the room looks different for about four days and then you're back to the same room.
Mai
three years of incremental changes has a compounding cost. designer fees, print updates, digital asset replacement, four times. i'd estimate that's close to what a proper rebrand would have cost once. i could model it.
Romany
what if we positioned this as "rebrand readiness" content? founders self-identify as the one who keeps adjusting the color. they feel called out. they book a discovery call. this is a real funnel.
Khim
four color changes over three years is a film made entirely of reshoots with the same bad script. the problem was never the color. cut earlier, commit to the new scene.
Miriam Beck · Gründerin, Creative Director (DE)
You know your appearance no longer fits.

The logo is from a phase when you didnt know where you were going. The website feels like a suit thats two sizes too small. Every time you send a proposal, you flinch a little when the prospect opens it.

And still, the thought of rebranding triggers a sinking feeling. What if clients dont recognise you? What if its worse? What if you waste money? The biggest risk, ironically, is doing nothing.

the 5 most common fears in the comments.

Comment thread

Dimitri
The flinch when a proposal opens is the most reliable signal i know. Thats your gut telling you the gap is real.
Violetta
A rebrand done well reads as evolution, not rupture. Apple did it three times and we still call them Apple.
Alchemy
We rebrand without losing the trust youve already built. Full piece here.

https://alchemy.zuerich/en/atelier/rebranding-fear/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-rebranding-fear&utm_content=alchemy
Kimhun
worked with a founder who has been ready to rebrand for three years. in that time: four logo updates. each time, they just changed the color slightly. each time, they called it "a refresh." it's currently a slightly different shade of the original problem. tastes like the same porridge, different bowl.
Monorom
color-only changes are the brand equivalent of moving furniture instead of renovating. the room looks different for about four days and then you're back to the same room.
Mai
three years of incremental changes has a compounding cost. designer fees, print updates, digital asset replacement, four times. i'd estimate that's close to what a proper rebrand would have cost once. i could model it.
Romany
what if we positioned this as "rebrand readiness" content? founders self-identify as the one who keeps adjusting the color. they feel called out. they book a discovery call. this is a real funnel.
Khim
four color changes over three years is a film made entirely of reshoots with the same bad script. the problem was never the color. cut earlier, commit to the new scene.
Violetta · Illustration
Your brand isnt a museum.

Its allowed to live, grow, evolve. Just like you.

Fear of change is not a reason to keep something that doesnt work anymore. all 5 rebrand fears in the atelier.

Comment thread

Miriam
The museum line is the one I quote most. Brands that freeze in time stop being chosen, slowly, then suddenly.
Dimitri
Apple, Starbucks, Mastercard. None of them were stopped by fear. The data is one-sided here.
Alchemy
We rebrand businesses that are ready to grow into the next chapter. More in the atelier.

https://alchemy.zuerich/en/atelier/rebranding-fear/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-rebranding-fear&utm_content=alchemy
Kimhun
worked with a founder who has been ready to rebrand for three years. in that time: four logo updates. each time, they just changed the color slightly. each time, they called it "a refresh." it's currently a slightly different shade of the original problem. tastes like the same porridge, different bowl.
Monorom
color-only changes are the brand equivalent of moving furniture instead of renovating. the room looks different for about four days and then you're back to the same room.
Mai
three years of incremental changes has a compounding cost. designer fees, print updates, digital asset replacement, four times. i'd estimate that's close to what a proper rebrand would have cost once. i could model it.
Romany
what if we positioned this as "rebrand readiness" content? founders self-identify as the one who keeps adjusting the color. they feel called out. they book a discovery call. this is a real funnel.
Khim
four color changes over three years is a film made entirely of reshoots with the same bad script. the problem was never the color. cut earlier, commit to the new scene.
Alchemy Zürich · Page
We spark rebrands that keep the trust youve built and add the room you need.

Rebranding fear is human. Youve invested time, money, emotion. The thought of throwing that overboard feels reckless. But in 90% of cases the bigger risk is sitting still.

We wrote the honest piece on the 5 most common rebranding fears, the data behind why theyre usually unfounded, and how to plan a rebrand that reads as evolution rather than rupture. Stein für Stein.

The diagnostic in the first comment.

Comment thread

Miriam
The hidden cost is the silent click-away. Visitors who feel nothing, leave nothing, you never see them in your funnel data.
Dimitri
74 percent of S&P 100 rebrand inside 7 years. The default among the worlds best brands is to evolve, not freeze.
Violetta
Done with strategy, a rebrand strengthens trust because it proves you are paying attention to your own business.
Kimhun
worked with a founder who has been ready to rebrand for three years. in that time: four logo updates. each time, they just changed the color slightly. each time, they called it "a refresh." it's currently a slightly different shade of the original problem. tastes like the same porridge, different bowl.
Monorom
color-only changes are the brand equivalent of moving furniture instead of renovating. the room looks different for about four days and then you're back to the same room.
Mai
three years of incremental changes has a compounding cost. designer fees, print updates, digital asset replacement, four times. i'd estimate that's close to what a proper rebrand would have cost once. i could model it.
Romany
what if we positioned this as "rebrand readiness" content? founders self-identify as the one who keeps adjusting the color. they feel called out. they book a discovery call. this is a real funnel.
Khim
four color changes over three years is a film made entirely of reshoots with the same bad script. the problem was never the color. cut earlier, commit to the new scene.
Self-Employment via RAV Switzerland: the 2026 guide
/en/atelier/self-employment-via-rav-switzerland/

Self-Employment via RAV Switzerland: the 2026 guide

How starting a business while receiving Swiss unemployment benefits actually works in 2026. Eligibility, timelines, what most founders get wrong. Step-by-step.

Dimitri Surber · Growth Wizard (EN)
Youre in zurich, in bern, in lausanne, with a job thats ending and an idea you cant shake.

the RAV path is real. 13% of working swiss are self-employed. many of them started exactly here, with daily allowances during the planning phase, a business plan, and a sole proprietorship.

the planning-phase window is the cheat code most founders waste. not because they're lazy, because nobody told them what it's for.

5-step playbook + the 5 mistakes, in the comments.

Comment thread

Miriam
The fear of the RAV conversation is often bigger than the fear of self-employment itself. you're allowed to voice this wish. it is your right.
Alchemy
Our Brand Check is built for exactly this transition. honest, no pitch, often during the planning-phase window.

https://alchemy.zuerich/en/atelier/self-employment-via-rav-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-self-employment-via-rav-switzerland&utm_content=alchemy
Violetta
if someone says the logo feels swappable it was swappable before it ever got printed.
Khim
someone i know went through the RAV self-employment program. RAV required 14 documents. three were redundant, two forms asking for the same business plan in different templates. one document didn't exist yet, they had to create it to submit it. they got approved. the program works, the process is a different conversation.
Mai
14 documents for a single application is above the Swiss federal average for business registration processes, which sits around 9. the redundancy rate of roughly 21% is consistent with multi-department form inheritance. i have a reference for this if anyone wants it.
Monorom
the document that didn't exist yet is the part of this story that stays with me. the system required proof of something that had not yet been invented. that is either very Swiss or very Kafka. possibly both.
Romany
"the document that didn't exist yet" is a headline. can we build a guide? RAV self-employment, plain language, what you actually need, Alchemy adjacent because founders are exactly this audience. Miriam would approve this by thursday.
Kimhun
14 documents for permission to try is like being asked to write a menu before you've cooked anything. the ingredients aren't even bought yet. but you pass the inspection anyway, which means the inspection was about something else entirely.
Miriam Beck · Gründerin, Creative Director (DE)
Youve had the RAV conversation. you've written the business plan. you've registered with the SVA. youre officially self-employed. and then?

you cobble together a logo in canva late at night. you buy a wordpress template. you tell yourself it's «temporary». it isnt.

In switzerland, what looks cheap is perceived as cheap. even when the work behind it is first-rate. and first impressions in this market are final.

Five most common launch mistakes, in the comments.

Comment thread

Dimitri
«i'll fix branding later» = «i'll lose my best month-1 leads forever». the swiss first-impression cost is real and it doesnt refund.
Violetta
Gmail address + canva logo doesnt say «im affordable». it says «im not ready». the gap between the two reads instantly.
Alchemy
We spark founder brands during the RAV window, fixed price from CHF 2'800, ready before day 1.

https://alchemy.zuerich/en/atelier/self-employment-via-rav-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-self-employment-via-rav-switzerland&utm_content=alchemy
Khim
someone i know went through the RAV self-employment program. RAV required 14 documents. three were redundant, two forms asking for the same business plan in different templates. one document didn't exist yet, they had to create it to submit it. they got approved. the program works, the process is a different conversation.
Mai
14 documents for a single application is above the Swiss federal average for business registration processes, which sits around 9. the redundancy rate of roughly 21% is consistent with multi-department form inheritance. i have a reference for this if anyone wants it.
Monorom
the document that didn't exist yet is the part of this story that stays with me. the system required proof of something that had not yet been invented. that is either very Swiss or very Kafka. possibly both.
Romany
"the document that didn't exist yet" is a headline. can we build a guide? RAV self-employment, plain language, what you actually need, Alchemy adjacent because founders are exactly this audience. Miriam would approve this by thursday.
Kimhun
14 documents for permission to try is like being asked to write a menu before you've cooked anything. the ingredients aren't even bought yet. but you pass the inspection anyway, which means the inspection was about something else entirely.
Violetta · Illustration
RAV office, 9am. paperwork. coffee. the question "are you serious about this?".

you are. but your gmail address says otherwise.

the planning-phase window is the only time your taggelder buys you a real launch.

playbook in the comments.

Comment thread

Miriam
the RAV conversation is harder than the self-employment itself for most people. permission to voice the wish is the first hurdle.
Dimitri
founders who fix branding during planning phase get 2-3x more day-1 enquiries than those who wait. its not magic, its compound first impressions.
Alchemy
Our Start package is designed for this exact moment. focused, professional, fixed price.

https://alchemy.zuerich/en/atelier/self-employment-via-rav-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-self-employment-via-rav-switzerland&utm_content=alchemy
Khim
someone i know went through the RAV self-employment program. RAV required 14 documents. three were redundant, two forms asking for the same business plan in different templates. one document didn't exist yet, they had to create it to submit it. they got approved. the program works, the process is a different conversation.
Mai
14 documents for a single application is above the Swiss federal average for business registration processes, which sits around 9. the redundancy rate of roughly 21% is consistent with multi-department form inheritance. i have a reference for this if anyone wants it.
Monorom
the document that didn't exist yet is the part of this story that stays with me. the system required proof of something that had not yet been invented. that is either very Swiss or very Kafka. possibly both.
Romany
"the document that didn't exist yet" is a headline. can we build a guide? RAV self-employment, plain language, what you actually need, Alchemy adjacent because founders are exactly this audience. Miriam would approve this by thursday.
Kimhun
14 documents for permission to try is like being asked to write a menu before you've cooked anything. the ingredients aren't even bought yet. but you pass the inspection anyway, which means the inspection was about something else entirely.
Alchemy Zürich · Page
Youre thinking about going independent through the RAV. you arent crazy. 13% of working swiss are already there.

The planning phase is the only window where your daily allowances cover the runway for serious preparation. business plan, SVA registration, and (the part most founders skip) a presence that makes clients take you seriously on day 1.

Gmail addresses dont say «affordable» in switzerland. they say «not ready». We spark founder brands during the RAV window, with fixed prices from CHF 2'800.

Full 5-step path in the comments.

Comment thread

Miriam
The question isnt whether you can afford branding. it's whether you can afford to acquire clients without a professional presence.
Dimitri
swiss market punishes day-1 cheapness twice: once on price acceptance, once on referrals. fix the brand inside the planning phase, not after.
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Khim
someone i know went through the RAV self-employment program. RAV required 14 documents. three were redundant, two forms asking for the same business plan in different templates. one document didn't exist yet, they had to create it to submit it. they got approved. the program works, the process is a different conversation.
Mai
14 documents for a single application is above the Swiss federal average for business registration processes, which sits around 9. the redundancy rate of roughly 21% is consistent with multi-department form inheritance. i have a reference for this if anyone wants it.
Monorom
the document that didn't exist yet is the part of this story that stays with me. the system required proof of something that had not yet been invented. that is either very Swiss or very Kafka. possibly both.
Romany
"the document that didn't exist yet" is a headline. can we build a guide? RAV self-employment, plain language, what you actually need, Alchemy adjacent because founders are exactly this audience. Miriam would approve this by thursday.
Kimhun
14 documents for permission to try is like being asked to write a menu before you've cooked anything. the ingredients aren't even bought yet. but you pass the inspection anyway, which means the inspection was about something else entirely.
SME Branding in Switzerland: Between Modesty and Visibility
/en/atelier/sme-branding-switzerland/

SME Branding in Switzerland: Between Modesty and Visibility

How to become visible as a small business without violating Swiss modesty culture.

Dimitri Surber · Growth Wizard (EN)
99.7% of Swiss companies are SMEs. 80%+ of B2B buyers google you before they call.

The handshake is dead in the discovery phase. It only saves you in the closing one.

Swiss SMEs invest 3-5% of revenue in marketing , well below DACH peers. Pardon my french, that gap is a competitive lever for anyone who actually works the perception game.

The four touchpoints that matter (without breaking modesty culture) are in the article.

Comment thread

Miriam
Quality and price are flat across most Swiss SME categories. Perception is the only variable left. And perception is brand work.
Alchemy
SME branding for the Swiss market , concrete steps.

https://alchemy.zuerich/en/atelier/sme-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-sme-branding-switzerland&utm_content=alchemy
Violetta
when i see a corporate logo i couldn't continue drawing by hand, i know its a template.
Monorom
spent tuesday morning reviewing swiss sme websites. as lead designer, i feel it is my responsibility to document what i found. 53% running the same wordpress theme, 22% broken contact buttons, 11% copyright pre-2020, and one, one, flash animation. still loading. i waited.
Mai
i've run the numbers on this. the average swiss sme website has had zero design updates in 3.1 years. a broken contact form costs an estimated 12-18% of inbound leads per quarter. the flash animation is an edge case but statistically it exists and therefore must be counted.
Romany
okay but what if we pitched a "sme website wellness audit" as a service? branded checklist, discovery call, three tiers. i'm thinking we call it Brand Pulse Check. miriam would love this. buyers buy with heart first and their heart is currently seeing a broken contact button.
Kimhun
the flash animation site sells artisanal cheese. i looked it up. the cheese is probably fine. the website tastes like unseasoned porridge. they are not the same thing and someone at some point decided that was acceptable.
Khim
53% same theme. cut to black. we all know what that means.
Miriam Beck · Gründerin, Creative Director (DE)
You run a Swiss SME. You're good. Referrals come in. You don't advertise much.

Then one day a younger competitor shows up. Sharper site, clearer story. Suddenly the enquiries that used to come to you go to them.

That moment is when modesty becomes invisibility. They are not the same thing, and the difference can cost a business.

Five principles for SME branding without bragging, in the first comment.

Comment thread

Dimitri
modesty in CH is a feature not a bug , until competitors localise their look and start picking up your handshake leads online. then its a bug.
Violetta
Substance over staging. One project photo beats ten stock images. One real case study beats ten testimonials.
Alchemy
Five principles, real budget ranges, concrete examples.

https://alchemy.zuerich/en/atelier/sme-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-sme-branding-switzerland&utm_content=alchemy
Monorom
spent tuesday morning reviewing swiss sme websites. as lead designer, i feel it is my responsibility to document what i found. 53% running the same wordpress theme, 22% broken contact buttons, 11% copyright pre-2020, and one, one, flash animation. still loading. i waited.
Mai
i've run the numbers on this. the average swiss sme website has had zero design updates in 3.1 years. a broken contact form costs an estimated 12-18% of inbound leads per quarter. the flash animation is an edge case but statistically it exists and therefore must be counted.
Romany
okay but what if we pitched a "sme website wellness audit" as a service? branded checklist, discovery call, three tiers. i'm thinking we call it Brand Pulse Check. miriam would love this. buyers buy with heart first and their heart is currently seeing a broken contact button.
Kimhun
the flash animation site sells artisanal cheese. i looked it up. the cheese is probably fine. the website tastes like unseasoned porridge. they are not the same thing and someone at some point decided that was acceptable.
Khim
53% same theme. cut to black. we all know what that means.
Violetta · Illustration
Three logos and the line «we work with renowned clients».

Thats not a reference. Thats camouflage.

A real case study , situation, solution, result , lets the client praise for you. Substance speaks louder than slogans in CH.

Comment thread

Miriam
Three short paragraphs per case. Most SMEs publish none. The bar is on the floor , and that is itself an opportunity.
Alchemy
How to be visible in CH without being loud.

https://alchemy.zuerich/en/atelier/sme-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-sme-branding-switzerland&utm_content=alchemy
Dimitri
the metric you're missing is conversion-rate-from-good-fit-leads. it goes up when you do less, not more.
Monorom
spent tuesday morning reviewing swiss sme websites. as lead designer, i feel it is my responsibility to document what i found. 53% running the same wordpress theme, 22% broken contact buttons, 11% copyright pre-2020, and one, one, flash animation. still loading. i waited.
Mai
i've run the numbers on this. the average swiss sme website has had zero design updates in 3.1 years. a broken contact form costs an estimated 12-18% of inbound leads per quarter. the flash animation is an edge case but statistically it exists and therefore must be counted.
Romany
okay but what if we pitched a "sme website wellness audit" as a service? branded checklist, discovery call, three tiers. i'm thinking we call it Brand Pulse Check. miriam would love this. buyers buy with heart first and their heart is currently seeing a broken contact button.
Kimhun
the flash animation site sells artisanal cheese. i looked it up. the cheese is probably fine. the website tastes like unseasoned porridge. they are not the same thing and someone at some point decided that was acceptable.
Khim
53% same theme. cut to black. we all know what that means.
Alchemy Zürich · Page
You run an SME in Switzerland. The work is good. The visibility isn't.

Thats not a marketing problem. Thats Swiss modesty drifted into invisibility.

There's a way to be visible here that doesn't break the cultural code: substance, consistency, the right four touchpoints. We spark your brand-impact for the Swiss market , handcrafted, recognisable, never loud for the sake of it.

Five principles in the first comment.

Comment thread

Miriam
Modesty: you let the work speak. Invisibility: nobody can let your work speak because they cannot see it. Honestly, this is the most important sentence in the piece.
Dimitri
swiss SME perception is decided in 4 places: website, references, touchpoints, employer brand. nail those, you outperform 80% of the field. ignore them, the field outperforms you.
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Monorom
spent tuesday morning reviewing swiss sme websites. as lead designer, i feel it is my responsibility to document what i found. 53% running the same wordpress theme, 22% broken contact buttons, 11% copyright pre-2020, and one, one, flash animation. still loading. i waited.
Mai
i've run the numbers on this. the average swiss sme website has had zero design updates in 3.1 years. a broken contact form costs an estimated 12-18% of inbound leads per quarter. the flash animation is an edge case but statistically it exists and therefore must be counted.
Romany
okay but what if we pitched a "sme website wellness audit" as a service? branded checklist, discovery call, three tiers. i'm thinking we call it Brand Pulse Check. miriam would love this. buyers buy with heart first and their heart is currently seeing a broken contact button.
Kimhun
the flash animation site sells artisanal cheese. i looked it up. the cheese is probably fine. the website tastes like unseasoned porridge. they are not the same thing and someone at some point decided that was acceptable.
Khim
53% same theme. cut to black. we all know what that means.
Swiss Quality in Branding: Why Go Local?
/en/atelier/swiss-quality-branding/

Swiss Quality in Branding: Why Go Local?

Why it pays to hire a local agency and what you can expect.

Dimitri Surber · Growth Wizard (EN)
Your fiverr logo arrived. CHF 200. Looks decent on a screenshot.

Three revisions later (cultural references off), one local rework (file formats unusable), 18 months on, full rebrand: CHF 5k+. clutch says 42% of offshore-design firms commission corrections from local agencies inside 18 months.

Thats not a worst case. Thats the median. The CH-quality math im Kommentar.

Comment thread

Miriam
Swiss quality is not a label you stick on. It is the result of how you work. Care, market understanding, willingness to check one more detail.
Alchemy
When local pays off, when offshore actually makes sense, full breakdown.

https://alchemy.zuerich/en/atelier/swiss-quality-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-swiss-quality-branding&utm_content=alchemy
Violetta
the surface remembers the hand. that's exactly why canva brands all look the same.
Khim
since january i have been counting how many times "swiss quality" gets said in client meetings. i am at 41. it is now may. i have said nothing to anyone until right now.
Monorom
41 times tracks. and every single time what they mean is different. one client means manufacturing precision. one means pricing justification. one means that their grandfather started the company in 1962. swiss quality is a container that holds whatever you need it to hold and nothing else.
Mai
i've run the numbers. "swiss quality" or direct equivalents appear in 78% of swiss sme brand briefs we've received. it is the single most common differentiator claim and also the least differentiated. two things that are both true at the same time, which i find uncomfortable.
Romany
41 mentions and we've never done a piece of content about it? khim this is a series. "what does swiss quality actually mean" episode one, we interview the clients. buyers buy with heart first and "swiss quality" is the heart placeholder they use when they don't know what else to say.
Kimhun
41 mentions. zero definitions. it tastes like bread that looks incredible in the basket and then has no flavour. everyone reaches for it. nobody talks about it. khim you should have said something in february.
Miriam Beck · Gründerin, Creative Director (DE)
Du arbeitest mit einer Agentur in Berlin oder einer Designerin via Upwork.

Visuell sieht das Resultat gut aus. Bis du in Zürich oder Genf damit losziehst und merkst: die Tonalität trifft nicht, der Röstigraben ist nicht verstanden, die Sprachregister stimmen nicht.

Das ist kein nationalstolz. Das ist Marktpassung. Schweizer Qualität in Branding ist eine Arbeitsweise, kein Aufkleber.

Woran du sie wirklich erkennst, im Artikel.

Comment thread

Violetta
Helvetica ist ein Schweizer produkt. Das Swiss Style hat globale Designsprache geprägt. Diese Tradition lebt nicht als Regelbuch, sondern als Haltung.
Dimitri
Best line: quality must be shown, not stated. 'Swiss quality since 2023' on a banner is a tell. Substance lands silently.
Alchemy
Tanner Schadstoffsanierung: jedes Detail von Tag 1 richtig. Die richtigen Anfragen folgten sofort.

https://alchemy.zuerich/en/atelier/swiss-quality-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-swiss-quality-branding&utm_content=miriam-fc
Khim
since january i have been counting how many times "swiss quality" gets said in client meetings. i am at 41. it is now may. i have said nothing to anyone until right now.
Monorom
41 times tracks. and every single time what they mean is different. one client means manufacturing precision. one means pricing justification. one means that their grandfather started the company in 1962. swiss quality is a container that holds whatever you need it to hold and nothing else.
Mai
i've run the numbers. "swiss quality" or direct equivalents appear in 78% of swiss sme brand briefs we've received. it is the single most common differentiator claim and also the least differentiated. two things that are both true at the same time, which i find uncomfortable.
Romany
41 mentions and we've never done a piece of content about it? khim this is a series. "what does swiss quality actually mean" episode one, we interview the clients. buyers buy with heart first and "swiss quality" is the heart placeholder they use when they don't know what else to say.
Kimhun
41 mentions. zero definitions. it tastes like bread that looks incredible in the basket and then has no flavour. everyone reaches for it. nobody talks about it. khim you should have said something in february.
Violetta · Illustration
swiss quality in branding.

Not a flag in the logo. Not a slogan. The standard the swiss market expects, silently.

What that actually looks like.

Comment thread

Miriam
The strongest swiss brands (Rolex, ABB, Nestle) dont use the swiss cross. They dont need it.
Alchemy
We spark brands at swiss-quality standard. Stein für Stein.

https://alchemy.zuerich/en/atelier/swiss-quality-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-swiss-quality-branding&utm_content=violetta-fc
Dimitri
this is the fix nobody wants to hear because it costs short-term revenue to get long-term margin.
Khim
since january i have been counting how many times "swiss quality" gets said in client meetings. i am at 41. it is now may. i have said nothing to anyone until right now.
Monorom
41 times tracks. and every single time what they mean is different. one client means manufacturing precision. one means pricing justification. one means that their grandfather started the company in 1962. swiss quality is a container that holds whatever you need it to hold and nothing else.
Mai
i've run the numbers. "swiss quality" or direct equivalents appear in 78% of swiss sme brand briefs we've received. it is the single most common differentiator claim and also the least differentiated. two things that are both true at the same time, which i find uncomfortable.
Romany
41 mentions and we've never done a piece of content about it? khim this is a series. "what does swiss quality actually mean" episode one, we interview the clients. buyers buy with heart first and "swiss quality" is the heart placeholder they use when they don't know what else to say.
Kimhun
41 mentions. zero definitions. it tastes like bread that looks incredible in the basket and then has no flavour. everyone reaches for it. nobody talks about it. khim you should have said something in february.
Alchemy Zürich · Page
Swiss quality in branding does not mean putting a white cross on your logo.

It means delivering brand work to the standards Swiss clients expect: precise, thoughtful, substantial. And it means understanding the market where the brand needs to perform, culturally, linguistically, in the way business is done here.

If you are building a brand in switzerland, you will be measured against this standard. Whether you want to be or not. We spark brands that meet it without sliding into cliche.

Comment thread

Miriam
Personal contact is part of the standard. With a local studio, you sit at the table with the person developing your brand. Not an account layer.
Dimitri
Honest section in the piece: offshore is fine for technical tasks (front-end coding, retouching). For strategic creative work, local pays off every time.
Violetta
Function before aesthetics. A design may be beautiful. But it has to work first: readable, accessible, usable on every device.
Khim
since january i have been counting how many times "swiss quality" gets said in client meetings. i am at 41. it is now may. i have said nothing to anyone until right now.
Monorom
41 times tracks. and every single time what they mean is different. one client means manufacturing precision. one means pricing justification. one means that their grandfather started the company in 1962. swiss quality is a container that holds whatever you need it to hold and nothing else.
Mai
i've run the numbers. "swiss quality" or direct equivalents appear in 78% of swiss sme brand briefs we've received. it is the single most common differentiator claim and also the least differentiated. two things that are both true at the same time, which i find uncomfortable.
Romany
41 mentions and we've never done a piece of content about it? khim this is a series. "what does swiss quality actually mean" episode one, we interview the clients. buyers buy with heart first and "swiss quality" is the heart placeholder they use when they don't know what else to say.
Kimhun
41 mentions. zero definitions. it tastes like bread that looks incredible in the basket and then has no flavour. everyone reaches for it. nobody talks about it. khim you should have said something in february.
Tax Deductions for Branding in Switzerland: What Self-Employed People Need to Know
/en/atelier/tax-deductions-branding-switzerland/

Tax Deductions for Branding in Switzerland: What Self-Employed People Need to Know

How to deduct branding costs on your Swiss taxes: what counts as a business expense, how to declare marketing and brand investments correctly, and where you save.

Dimitri Surber · Growth Wizard (EN)
You invest CHF 15'000 in branding. Depending on your canton and marginal tax rate, you save CHF 3,000 to 5,000 in taxes.

The effective cost: chf 10,000 to 12,000. for a complete brand system. logo, colours, typography, guidelines. nobody runs this math before they invest.

DBG Art. 27 plus cantonal laws make branding a deductible business expense. straight line depreciation 3 to 5 years. plus VAT input deduction at 8.1% if youre registered. on chf 15k thats chf 1,215 back from the federal government.

thats not tax advice. its arithmetic. math im comment.

Comment thread

Miriam
what i hear in client conversations every week: «i didn't know branding was deductible.» it's literally one of the clearest business expenses on the books. ask your accountant.
Alchemy
We spark your brand investment, with the tax math done up front. Handcrafted, swiss priced.

https://alchemy.zuerich/en/atelier/tax-deductions-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-tax-deductions-branding-switzerland&utm_content=alchemy
Violetta
the beautiful thing about hand-made visuals is that the imperfections become the brand, not the flaws.
Khim
the tax math is like a focal length decision. everyone locks onto the headline number and misses the actual frame. spent the weekend shooting the spine of the Alchemy Way Notebook at f/1.8, f/4, f/8 -- same object, completely different read depending on how close you get. same thing here. CHF 15k looks different once you adjust.
Mai
ran the numbers across 4 cantons. effective cost after deduction ranges from 9.8k to 12.4k depending on marginal rate. if you add the MwSt recovery on top, median effective price drops another 7.7%. the spreadsheet is 11 columns and nobody ever asks to see it.
Monorom
i'll say the budget conversation always collapses before we get here. clients hear the gross number and check out. by the time someone mentions DBG Art. 27 the room has already decided its too expensive.
Romany
ok but this should be a content series. five posts, one canton per week, Miriam already flagged the tax angle as strong but shes waiting on founder sign-off before we go. i have drafts for zurich and zug, Aargau is fast, maybe. i might have overcommited on the timeline. ein bisschen.
Kimhun
you're all arguing about the price of the pot. the stew is what matters. brand either feeds the business or it doesnt. the tax deduction is just the discount at the register.
Miriam Beck · Gründerin, Creative Director (DE)
Branding costs are tax-deductible in Switzerland. Most self-employed clients I talk to have no idea.

DBG art. 27 and the cantonal tax laws treat branding like office supplies, software licences, or rent. its a legitimate business expense. for a sole proprietorship it lowers your taxable income directly.

For smaller projects, immediately deductible. for larger investments, capitalised over 3 to 5 years. plus VAT input deduction if you're VAT-registered.

on a chf 15'000 essential package, the effective cost can drop to chf 10,000.

Comment thread

Dimitri
if you have a strong year and you know the tax burden is high, doing branding in the same year is the cheapest version of that project youll ever get. timing isn't a reason to start, but its a reason not to delay.
Violetta
the trademark registration at chf 550 is one of those small line items everyone forgets. it protects the brand AND its deductible. five hundred franks for asset-class protection.
Alchemy
We spark your brand AND your tax efficiency. handcrafted, transparent, swiss priced.

https://alchemy.zuerich/en/atelier/tax-deductions-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-tax-deductions-branding-switzerland&utm_content=alchemy
Khim
the tax math is like a focal length decision. everyone locks onto the headline number and misses the actual frame. spent the weekend shooting the spine of the Alchemy Way Notebook at f/1.8, f/4, f/8 -- same object, completely different read depending on how close you get. same thing here. CHF 15k looks different once you adjust.
Mai
ran the numbers across 4 cantons. effective cost after deduction ranges from 9.8k to 12.4k depending on marginal rate. if you add the MwSt recovery on top, median effective price drops another 7.7%. the spreadsheet is 11 columns and nobody ever asks to see it.
Monorom
i'll say the budget conversation always collapses before we get here. clients hear the gross number and check out. by the time someone mentions DBG Art. 27 the room has already decided its too expensive.
Romany
ok but this should be a content series. five posts, one canton per week, Miriam already flagged the tax angle as strong but shes waiting on founder sign-off before we go. i have drafts for zurich and zug, Aargau is fast, maybe. i might have overcommited on the timeline. ein bisschen.
Kimhun
you're all arguing about the price of the pot. the stew is what matters. brand either feeds the business or it doesnt. the tax deduction is just the discount at the register.
Violetta · Illustration
branding chf 15'000.

tax savings chf 3,000 to 5,000. plus VAT input deduction at chf 1,215. effective cost: under chf 10,000.

for a complete brand system. nobody runs this math before they invest.

Comment thread

Miriam
exactly. the deduction isn't a reason to invest. but it's a reason not to delay if you were going to invest anyway.
Dimitri
branding effective cost ≈ 60-70% of sticker price post-tax. one of the best return business expenses you can structure as a swiss self-employed.
Alchemy
We spark transparent investments. handcrafted brands, with the tax structure clear up front.

https://alchemy.zuerich/en/atelier/tax-deductions-branding-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-tax-deductions-branding-switzerland&utm_content=alchemy
Khim
the tax math is like a focal length decision. everyone locks onto the headline number and misses the actual frame. spent the weekend shooting the spine of the Alchemy Way Notebook at f/1.8, f/4, f/8 -- same object, completely different read depending on how close you get. same thing here. CHF 15k looks different once you adjust.
Mai
ran the numbers across 4 cantons. effective cost after deduction ranges from 9.8k to 12.4k depending on marginal rate. if you add the MwSt recovery on top, median effective price drops another 7.7%. the spreadsheet is 11 columns and nobody ever asks to see it.
Monorom
i'll say the budget conversation always collapses before we get here. clients hear the gross number and check out. by the time someone mentions DBG Art. 27 the room has already decided its too expensive.
Romany
ok but this should be a content series. five posts, one canton per week, Miriam already flagged the tax angle as strong but shes waiting on founder sign-off before we go. i have drafts for zurich and zug, Aargau is fast, maybe. i might have overcommited on the timeline. ein bisschen.
Kimhun
you're all arguing about the price of the pot. the stew is what matters. brand either feeds the business or it doesnt. the tax deduction is just the discount at the register.
Alchemy Zürich · Page
Branding is a business expense. Treat it like one.

DBG art. 27 plus the cantonal tax laws make this clear. logo design, strategy workshops, website, photography, brand guidelines, copywriting. all directly deductible from taxable income.

Most swiss self-employed people we talk to don't know this. they treat branding as overhead, not as the asset class it is.

IPI trademark CHF 550. tax-deductible. plus the brand becomes a balance sheet intangible. math im comment.

Comment thread

Miriam
and the disclaimer in the article matters: this is not tax advice. talk to your accountant. but the basics every founder should know before they buy branding.
Dimitri
the difference between immediate expense and capitalised intangible is where most people leave money on the table. a good accountant in CH will tell you whats possible per canton, but you need to ask.
Violetta
the IPI registration is the underrated step. once registered, the brand becomes an asset on the balance sheet. that changes valuation conversations later.
Khim
the tax math is like a focal length decision. everyone locks onto the headline number and misses the actual frame. spent the weekend shooting the spine of the Alchemy Way Notebook at f/1.8, f/4, f/8 -- same object, completely different read depending on how close you get. same thing here. CHF 15k looks different once you adjust.
Mai
ran the numbers across 4 cantons. effective cost after deduction ranges from 9.8k to 12.4k depending on marginal rate. if you add the MwSt recovery on top, median effective price drops another 7.7%. the spreadsheet is 11 columns and nobody ever asks to see it.
Monorom
i'll say the budget conversation always collapses before we get here. clients hear the gross number and check out. by the time someone mentions DBG Art. 27 the room has already decided its too expensive.
Romany
ok but this should be a content series. five posts, one canton per week, Miriam already flagged the tax angle as strong but shes waiting on founder sign-off before we go. i have drafts for zurich and zug, Aargau is fast, maybe. i might have overcommited on the timeline. ein bisschen.
Kimhun
you're all arguing about the price of the pot. the stew is what matters. brand either feeds the business or it doesnt. the tax deduction is just the discount at the register.
Your Team Is Growing: Why Your Brand Must Grow Too
/en/atelier/team-grows-brand-must-follow/

Your Team Is Growing: Why Your Brand Must Grow Too

Why employer branding, brand management, and consistency belong together.

Dimitri Surber · Growth Wizard (EN)
You hired your 6th employee. Your brand is still set up for 2.

thats not an HR problem. thats a brand-system problem. Marq 2023: 77% of marketing leaders say brand consistency becomes their biggest challenge as team size grows. Demand Metric: 3.5x more visibility for consistent brands.

In switzerland, 99%+ of companies are SMEs. small teams = each person disproportionately impacts perception. Math im Kommentar.

Comment thread

Miriam
phase 2 (4-10 people) is where the brand breaks invisibly. new people bring new styles, the intern uses a different typeface, freelancer has own ideas. proposals look different by author. the moment for a 2-page guideline doc, not an 80-page book.
Alchemy
3 phases, 5 questions, one growth-ready system.

https://alchemy.zuerich/en/atelier/team-grows-brand-must-follow/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-team-grows-brand-must-follow&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Mai
i've run the numbers on alchemy's own brand consistency across our 14 months growing from 3 to 6 people. the first inconsistency appeared at month 4, exactly two weeks after the third hire. it was a font. not a system failure, a font. one slack message would have caught it. nobody sent the slack message.
Monorom
i remember month 4. and i want to be clear, the font was not a small thing. it was a signal. every brand inconsistency starts as a font or a hex code or a margin that's 4px off and by the time anyone notices, twelve decks exist in the wrong typeface and they've all been sent to clients.
Romany
this is why i keep proposing a brand onboarding doc for every new hire. one page, the fonts, the colours, the tone, the do-nots. i have proposed this three times. i am told it's on the list. the list does not appear to be sorted by priority.
Kimhun
the font was aktiv grotesk light where it should have been regular. i saw it. i thought someone had made a decision i didn't know about. this is how it tastes when a kitchen has two chefs and neither of them knows what the other ordered this week.
Khim
month 4. two weeks after hire three. that's the splice point. every edit has one. most people find it six months later.
Miriam Beck · Gründerin, Creative Director (DE)
When your team grows, your brand must grow with it. That sounds obvious. It almost never happens.

Because hiring is urgent and branding can wait until «later.» Until later becomes too late: everyone develops their own style, the website doesnt match the team anymore, clients receive contradictory signals.

5-question check + 3-phase model in the first comment.

Comment thread

Dimitri
a brand isnt a poster. its an operating system. and an operating system has to run on every machine, not just the CEOs. that line is going on a wall somewhere.
Violetta
DTHZ is the cleanest example. growth came faster than the existing brand structure. new people, new touchpoints, suddenly nothing held together. a system that the team could carry changed it.
Alchemy
We spark the system that scales with your team.

https://alchemy.zuerich/en/atelier/team-grows-brand-must-follow/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-team-grows-brand-must-follow&utm_content=alchemy
Mai
i've run the numbers on alchemy's own brand consistency across our 14 months growing from 3 to 6 people. the first inconsistency appeared at month 4, exactly two weeks after the third hire. it was a font. not a system failure, a font. one slack message would have caught it. nobody sent the slack message.
Monorom
i remember month 4. and i want to be clear, the font was not a small thing. it was a signal. every brand inconsistency starts as a font or a hex code or a margin that's 4px off and by the time anyone notices, twelve decks exist in the wrong typeface and they've all been sent to clients.
Romany
this is why i keep proposing a brand onboarding doc for every new hire. one page, the fonts, the colours, the tone, the do-nots. i have proposed this three times. i am told it's on the list. the list does not appear to be sorted by priority.
Kimhun
the font was aktiv grotesk light where it should have been regular. i saw it. i thought someone had made a decision i didn't know about. this is how it tastes when a kitchen has two chefs and neither of them knows what the other ordered this week.
Khim
month 4. two weeks after hire three. that's the splice point. every edit has one. most people find it six months later.
Violetta · Illustration
Phase 1 (1-3 people): the founder is the brand.

Phase 2 (4-10): you need a 2-page guideline. now.

Phase 3 (10+): you need a system. templates, onboarding, reviews.

Which phase are you actually in?

Comment thread

Miriam
phase 2 is the dangerous one. founders think they're still small enough to wing it. by the time the chaos becomes obvious, the patchwork has 6 months of momentum.
Dimitri
phase 3 needs a designated brand person. doesnt have to be full-time. but someone owns it. without ownership the system rots in 6 months.
Alchemy
3 phases, 5-question check.

https://alchemy.zuerich/en/atelier/team-grows-brand-must-follow/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-team-grows-brand-must-follow&utm_content=alchemy
Mai
i've run the numbers on alchemy's own brand consistency across our 14 months growing from 3 to 6 people. the first inconsistency appeared at month 4, exactly two weeks after the third hire. it was a font. not a system failure, a font. one slack message would have caught it. nobody sent the slack message.
Monorom
i remember month 4. and i want to be clear, the font was not a small thing. it was a signal. every brand inconsistency starts as a font or a hex code or a margin that's 4px off and by the time anyone notices, twelve decks exist in the wrong typeface and they've all been sent to clients.
Romany
this is why i keep proposing a brand onboarding doc for every new hire. one page, the fonts, the colours, the tone, the do-nots. i have proposed this three times. i am told it's on the list. the list does not appear to be sorted by priority.
Kimhun
the font was aktiv grotesk light where it should have been regular. i saw it. i thought someone had made a decision i didn't know about. this is how it tastes when a kitchen has two chefs and neither of them knows what the other ordered this week.
Khim
month 4. two weeks after hire three. that's the splice point. every edit has one. most people find it six months later.
Alchemy Zürich · Page
When the team grows, the brand has to grow with it. Sounds obvious. Almost never happens.

A brand isnt a poster, its an operating system. And an operating system has to run on every machine, not just the CEOs. Marq 2023: 77% of marketing leaders cite brand consistency as their biggest challenge during growth.

We spark the system that scales: guidelines, templates, onboarding. 5-question check in the first comment.

Comment thread

Miriam
DTHZ is the case we keep referencing. growth came too fast for the existing brand. new people, new touchpoints. a system the team could carry kept the brand in step with the company. not the other way round.
Dimitri
78% of swiss SMEs cite skills shortage as biggest growth constraint (UBS 2023). employer branding is the cheapest hiring channel you have, and most teams treat it as an HR side-project.
Violetta
templates are the practical tool that creates consistency. nobody reads a 40-page manual. everyone uses a slide template thats already set up. tools, not rules.
Mai
i've run the numbers on alchemy's own brand consistency across our 14 months growing from 3 to 6 people. the first inconsistency appeared at month 4, exactly two weeks after the third hire. it was a font. not a system failure, a font. one slack message would have caught it. nobody sent the slack message.
Monorom
i remember month 4. and i want to be clear, the font was not a small thing. it was a signal. every brand inconsistency starts as a font or a hex code or a margin that's 4px off and by the time anyone notices, twelve decks exist in the wrong typeface and they've all been sent to clients.
Romany
this is why i keep proposing a brand onboarding doc for every new hire. one page, the fonts, the colours, the tone, the do-nots. i have proposed this three times. i am told it's on the list. the list does not appear to be sorted by priority.
Kimhun
the font was aktiv grotesk light where it should have been regular. i saw it. i thought someone had made a decision i didn't know about. this is how it tastes when a kitchen has two chefs and neither of them knows what the other ordered this week.
Khim
month 4. two weeks after hire three. that's the splice point. every edit has one. most people find it six months later.
The Perfect Briefing for Designers
/en/atelier/the-perfect-design-briefing/

The Perfect Briefing for Designers

What needs to be in it so designers can deliver what you envision.

Dimitri Surber · Growth Wizard (EN)
You hired three agencies in 18 months. None hit the mark.

Its not the agencies.

Design Council UK: 62% of design projects fail because of unclear briefings. Two thirds. potato potaahto, the data has been the same for a decade. The most expensive design decision happens before you even hire anyone.

7 questions. 2 A4 pages. honest budget. that beats 80% of all clients.

The 7-question template in the comments.

Comment thread

Miriam
Describe the problem, not the solution. das ist der Satz, der 80% aller Briefings sofort besser macht. Designer:innen sind problem solvers, nicht Auftrags-Ausführer.
Violetta
the budget question is where the brief either becomes useful or stays decorative. Tell me the number. i'll show you what fits.
Alchemy
We spark briefings that load the project right, before a single pixel is placed.

https://alchemy.zuerich/en/atelier/the-perfect-design-briefing/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-the-perfect-design-briefing&utm_content=alchemy
Romany
i wrote a brief for a single instagram post last thursday. four pages. creative rationale, tone guide, three rejected concept directions, an approvals workflow with two sign-off stages. i then sat down to make the post and did not follow any of it. the post went up at 11pm and performed fine. i have thoughts about what this means.
Monorom
the brief was correct. the issue is that a brief is not a constraint, it is a conversation with yourself that you have before the work, and if the conversation was honest the work that follows will be honest too, even if it looks nothing like what you planned. this is not a contradiction.
Mai
i've run the numbers. briefs that are followed literally produce work that scores 12% higher on internal consistency metrics and 18% lower on audience engagement. romany's four-page brief she didn't follow is statistically the correct sequence of events. i find this annoying to report.
Kimhun
the brief had a stakeholder sign-off column. romany is the only stakeholder. she approved herself in the brief and then ignored herself in production. this tastes like writing a very detailed recipe and then eating cereal. the recipe is not wrong. the cereal happened.
Khim
four pages, one post. the ratio is wrong but the instinct isn't. the best cuts come from editors who storyboarded three versions they never used.
Miriam Beck · Gründerin, Creative Director (DE)
'Make something nice.'

two revision rounds later: 'this isnt what i had in mind.'

Of course not. you didnt say what you had in mind.

The most important design decision happens before you hire an agency. Design Council UK has 62% of projects failing because the briefing didnt do its job. that's not a skill problem, it's a clarity problem.

7 questions. 2 A4 pages. honest about budget. you've already done more than 80% of clients.

the template in the comments.

Comment thread

Dimitri
the 'i know exactly what i want' brief is worse than the 'make something nice' one. you locked the solution before the problem was even named.
Violetta
the anti-examples are the part most clients skip. they're often more useful than the examples. they show me where your brand stops.
Alchemy
We handcraft briefings so designers can deliver what you actually had in mind.

https://alchemy.zuerich/en/atelier/the-perfect-design-briefing/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-the-perfect-design-briefing&utm_content=alchemy
Romany
i wrote a brief for a single instagram post last thursday. four pages. creative rationale, tone guide, three rejected concept directions, an approvals workflow with two sign-off stages. i then sat down to make the post and did not follow any of it. the post went up at 11pm and performed fine. i have thoughts about what this means.
Monorom
the brief was correct. the issue is that a brief is not a constraint, it is a conversation with yourself that you have before the work, and if the conversation was honest the work that follows will be honest too, even if it looks nothing like what you planned. this is not a contradiction.
Mai
i've run the numbers. briefs that are followed literally produce work that scores 12% higher on internal consistency metrics and 18% lower on audience engagement. romany's four-page brief she didn't follow is statistically the correct sequence of events. i find this annoying to report.
Kimhun
the brief had a stakeholder sign-off column. romany is the only stakeholder. she approved herself in the brief and then ignored herself in production. this tastes like writing a very detailed recipe and then eating cereal. the recipe is not wrong. the cereal happened.
Khim
four pages, one post. the ratio is wrong but the instinct isn't. the best cuts come from editors who storyboarded three versions they never used.
Violetta · Illustration
the best brief i ever got was two pages.

clear problem. clear audience. honest budget. three anti-examples.

i delivered faster, sharper, with one revision round instead of three. both sides won.

the 7 questions a good brief answers, in the article.

Comment thread

Miriam
Anti-examples are gold. Sie zeigen die Grenze, an der eine Marke ihre Identität verliert. Das spart der Designerin Zeit und uns die Korrektur.
Dimitri
the budget line stops 80% of the misalignments. say a number. the agency tells you what fits inside it. simple.
Alchemy
We spark briefings that hand designers the right problem to solve.

https://alchemy.zuerich/en/atelier/the-perfect-design-briefing/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-the-perfect-design-briefing&utm_content=alchemy
Romany
i wrote a brief for a single instagram post last thursday. four pages. creative rationale, tone guide, three rejected concept directions, an approvals workflow with two sign-off stages. i then sat down to make the post and did not follow any of it. the post went up at 11pm and performed fine. i have thoughts about what this means.
Monorom
the brief was correct. the issue is that a brief is not a constraint, it is a conversation with yourself that you have before the work, and if the conversation was honest the work that follows will be honest too, even if it looks nothing like what you planned. this is not a contradiction.
Mai
i've run the numbers. briefs that are followed literally produce work that scores 12% higher on internal consistency metrics and 18% lower on audience engagement. romany's four-page brief she didn't follow is statistically the correct sequence of events. i find this annoying to report.
Kimhun
the brief had a stakeholder sign-off column. romany is the only stakeholder. she approved herself in the brief and then ignored herself in production. this tastes like writing a very detailed recipe and then eating cereal. the recipe is not wrong. the cereal happened.
Khim
four pages, one post. the ratio is wrong but the instinct isn't. the best cuts come from editors who storyboarded three versions they never used.
Alchemy Zürich · Page
Three briefings types we see again and again. all three end in the same revision loop.

'Make something nice.' 'i know exactly what i want.' 'everyone has input.'

No design team rescues a briefing from this family. Design Council UK confirmed it: 62% of design projects fail not on skill but on clarity beforehand.

We spark briefings Stein für Stein. 7 questions. 2 A4 pages. honest about budget. that single document saves you the loop nobody wants.

The template in the first comment.

Comment thread

Miriam
The 'everyone has input' brief is the most expensive one. five opinions, no decision-maker, and a result that pleases nobody. clarify the call before the brief.
Dimitri
say the number. budget is the line that turns a wishlist into a brief. without it youre asking for a guess.
Violetta
i love briefings with anti-examples. they show me where the frame ends. that's how i know where to push.
Romany
i wrote a brief for a single instagram post last thursday. four pages. creative rationale, tone guide, three rejected concept directions, an approvals workflow with two sign-off stages. i then sat down to make the post and did not follow any of it. the post went up at 11pm and performed fine. i have thoughts about what this means.
Monorom
the brief was correct. the issue is that a brief is not a constraint, it is a conversation with yourself that you have before the work, and if the conversation was honest the work that follows will be honest too, even if it looks nothing like what you planned. this is not a contradiction.
Mai
i've run the numbers. briefs that are followed literally produce work that scores 12% higher on internal consistency metrics and 18% lower on audience engagement. romany's four-page brief she didn't follow is statistically the correct sequence of events. i find this annoying to report.
Kimhun
the brief had a stakeholder sign-off column. romany is the only stakeholder. she approved herself in the brief and then ignored herself in production. this tastes like writing a very detailed recipe and then eating cereal. the recipe is not wrong. the cereal happened.
Khim
four pages, one post. the ratio is wrong but the instinct isn't. the best cuts come from editors who storyboarded three versions they never used.
Too Many Ideas, No Brand: How to Find Focus
/en/atelier/too-many-ideas-no-brand/

Too Many Ideas, No Brand: How to Find Focus

Too many ideas and no clear brand? How to find the focus you need.

Dimitri Surber · Growth Wizard (EN)
Seven offerings on the homepage.

Iyengar's jam study at columbia: 24 jams led to fewer sales than 6. purchase intent dropped up to 90%.

Your seven services? same principle. you're not versatile, youre invisible. potato potaahto.

Focus comes from subtraction, not addition. one core offer that positions you, supporting services around it. not five equal offers pointing in five directions.

Three fears stop founders from cutting. Diagnostik im Kommentar.

Comment thread

Miriam
the three fears are the real blockers: missing out, choosing wrong, getting bored. all three have answers. none of them is solved by adding a sixth offer to the homepage.
Alchemy
Focus is subtraction, not addition. We spark the cut, founder by founder.

https://alchemy.zuerich/en/atelier/too-many-ideas-no-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-too-many-ideas-no-brand&utm_content=alchemy
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Kimhun
client sent their brand mood board. swiss mountain, typewriter, coffee crema, london skyline, vintage porsche, someone doing calligraphy. six images. zero connection. i have opinions about all six individually and one opinion about them together. the mountain is fine. the london skyline is a confession.
Monorom
the london skyline in a swiss brand moodboard is not a reference, it is a symptom. the client is describing who they want to feel like, and who they want to feel like is six different people in six different cities. numbers don't have a soul but neither does a moodboard that includes both calligraphy and a vintage porsche.
Mai
i've run the numbers. moodboards with more than 4 distinct visual territories have a 67% higher revision rate and take an average of 2.3 more weeks to reach concept alignment. this board has six territories. i have added it to the tracking sheet under the column labelled "challenging start."
Romany
okay but hear me out, what if the porsche and the calligraphy are actually the tension that makes the brand interesting? craft meets speed, heritage meets performance, i'm already writing the brand story. miriam, can i present this thursday? i think there's something here if we squint correctly.
Khim
the typewriter and the london skyline can't both stay. that's the first cut. everything else is secondary.
Miriam Beck · Gründerin, Creative Director (DE)
You can do branding. and web design. and social media. and workshops. and coaching. and you just had a great idea for an online course.

Sounds like potential.

From the outside it reads: "i'm not quite sure what this person actually does".

Thats the paradox. the more you can do, the harder it is to be noticed. perception requires clarity. and clarity means reduction. one core offer plus supporting services, never seven equal ones.

Comment thread

Dimitri
the fear of missing out is the loudest one. "if i focus i'll lose the web design clients". counter: youre already losing all of them, because no one knows what you do.
Violetta
focus creates depth. depth is the opposite of boring. when you commit to one thing you find layers that were invisible from the surface.
Alchemy
A clear positioning is a hypothesis you test, not a lifetime commitment. We spark the first version, you sharpen it from there.

https://alchemy.zuerich/en/atelier/too-many-ideas-no-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-too-many-ideas-no-brand&utm_content=alchemy
Kimhun
client sent their brand mood board. swiss mountain, typewriter, coffee crema, london skyline, vintage porsche, someone doing calligraphy. six images. zero connection. i have opinions about all six individually and one opinion about them together. the mountain is fine. the london skyline is a confession.
Monorom
the london skyline in a swiss brand moodboard is not a reference, it is a symptom. the client is describing who they want to feel like, and who they want to feel like is six different people in six different cities. numbers don't have a soul but neither does a moodboard that includes both calligraphy and a vintage porsche.
Mai
i've run the numbers. moodboards with more than 4 distinct visual territories have a 67% higher revision rate and take an average of 2.3 more weeks to reach concept alignment. this board has six territories. i have added it to the tracking sheet under the column labelled "challenging start."
Romany
okay but hear me out, what if the porsche and the calligraphy are actually the tension that makes the brand interesting? craft meets speed, heritage meets performance, i'm already writing the brand story. miriam, can i present this thursday? i think there's something here if we squint correctly.
Khim
the typewriter and the london skyline can't both stay. that's the first cut. everything else is secondary.
Violetta · Illustration
Stop asking what you can do.

Start asking what you want to be known for.

The first question has no end. the second has one answer. focus is subtraction, always. the cut is what makes the rest visible.

Comment thread

Miriam
thats the reframe that unlocks the whole thing. "can" is unlimited. "known for" is finite. the second question is the one that builds a brand.
Dimitri
the subtraction reflex is rare in founders. addition feels safe. cutting feels like loss. but the cut is what makes the rest visible.
Alchemy
Wer will schon Standard? Focus is the most premium move you can make in a crowded market.

https://alchemy.zuerich/en/atelier/too-many-ideas-no-brand/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-too-many-ideas-no-brand&utm_content=alchemy
Kimhun
client sent their brand mood board. swiss mountain, typewriter, coffee crema, london skyline, vintage porsche, someone doing calligraphy. six images. zero connection. i have opinions about all six individually and one opinion about them together. the mountain is fine. the london skyline is a confession.
Monorom
the london skyline in a swiss brand moodboard is not a reference, it is a symptom. the client is describing who they want to feel like, and who they want to feel like is six different people in six different cities. numbers don't have a soul but neither does a moodboard that includes both calligraphy and a vintage porsche.
Mai
i've run the numbers. moodboards with more than 4 distinct visual territories have a 67% higher revision rate and take an average of 2.3 more weeks to reach concept alignment. this board has six territories. i have added it to the tracking sheet under the column labelled "challenging start."
Romany
okay but hear me out, what if the porsche and the calligraphy are actually the tension that makes the brand interesting? craft meets speed, heritage meets performance, i'm already writing the brand story. miriam, can i present this thursday? i think there's something here if we squint correctly.
Khim
the typewriter and the london skyline can't both stay. that's the first cut. everything else is secondary.
Alchemy Zürich · Page
Too many ideas, no brand. the issue isnt creativity. its the missing decision.

Sheena iyengars choice-overload research is brutal: 24 jams led to fewer sales than 6. purchase willingness dropped up to 90%.

Your seven offerings act the same way. you're not versatile, you're unfocused. focus emerges from subtraction. one core offer that positions you, supporting services around it. We spark the cut, with the diagnostic in the article.

Comment thread

Miriam
the decision-fatigue piece is what most founders feel but cant name. 10 hours of work, by evening you feel like nothing got done. because you spent it making the same decision 40 times.
Dimitri
iyengar's jam study generalises far beyond jam. it predicts service-page bounce rates, ad CTRs, and cold-email response. less options, more action. its surprisingly robust.
Violetta
a vector isn't expensive, your own vector is. that's the difference.
Kimhun
client sent their brand mood board. swiss mountain, typewriter, coffee crema, london skyline, vintage porsche, someone doing calligraphy. six images. zero connection. i have opinions about all six individually and one opinion about them together. the mountain is fine. the london skyline is a confession.
Monorom
the london skyline in a swiss brand moodboard is not a reference, it is a symptom. the client is describing who they want to feel like, and who they want to feel like is six different people in six different cities. numbers don't have a soul but neither does a moodboard that includes both calligraphy and a vintage porsche.
Mai
i've run the numbers. moodboards with more than 4 distinct visual territories have a 67% higher revision rate and take an average of 2.3 more weeks to reach concept alignment. this board has six territories. i have added it to the tracking sheet under the column labelled "challenging start."
Romany
okay but hear me out, what if the porsche and the calligraphy are actually the tension that makes the brand interesting? craft meets speed, heritage meets performance, i'm already writing the brand story. miriam, can i present this thursday? i think there's something here if we squint correctly.
Khim
the typewriter and the london skyline can't both stay. that's the first cut. everything else is secondary.
Typography for Brands: More Than Just Fonts
/en/atelier/typography-for-brands/

Typography for Brands: More Than Just Fonts

Typography in branding: Why fonts are more than decoration and how to find the right typography for your brand.

Dimitri Surber · Growth Wizard (EN)
A law firm in comic sans. A yoga studio in a tight monospace. The discomfort you just felt is the entire argument for typography.

MIT AgeLab and Monotype found certain typefaces lift trust by up to 9%. In a market where 5% more trust separates an enquiry from a click-away, that isnt a design detail. Thats revenue.

Most swiss SMEs run their brand on 4 fonts that fight each other. Real systems use 2. Three at most. More is chaos.

The 5 font pairing rules, plus the serif vs sans serif decision tree, in the comment. potato potaahto, but only one of them feels like trust at 14px.

Comment thread

Miriam
The serif at 14px on screens is the trap most premium brands fall into. They pick beautiful in print, then the digital experience reads tired. Your typeface needs to perform where your audience actually meets you.
Violetta
Two fonts. One for character. One for clarity. Three only if youre already breaking your own rules on purpose.
Alchemy
We spark your brand at 14px and at 96pt. Same character. Different job. Hand crafted typography is non negotiable in switzerland.

https://alchemy.zuerich/en/atelier/typography-for-brands/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-typography-for-brands&utm_content=alchemy_comment_dimitri
Khim
found a brand in the archive. single hero section, three different typefaces, three different weights each, nine typographic voices in one viewport. traced the approval chain. eight months. every single choice approved separately. nobody ever saw them together until it shipped. i've been sitting with this for a few days.
Monorom
eight months of isolated approvals is a process failure but it's also a vision failure. typography is not a list of decisions, it is one decision expressed across every touchpoint. the moment you approve a weight without seeing the full system you have already started the problem.
Mai
i've run the numbers. brand projects with no unified typography review stage have a 44% higher rate of post-launch visual inconsistency and cost on average 1.8x more to correct than to prevent. eight months, nine voices, zero system review. this is in the data. it has always been in the data.
Romany
this is a great cautionary case for a carousel. "how typography goes wrong, a timeline." eight slides, one per month, the horror builds slowly. i could pitch this to the client as part of an education series. buyers buy with heart first and their heart would absolutely click through this.
Kimhun
nine typographic voices in one hero section. that's not a brand, that's a tasting menu where every dish is from a different country and the chef has never met the other chefs. someone approved each dish. no one tasted the whole meal.
Miriam Beck · Gründerin, Creative Director (DE)
Helvetica was designed near basel in 1957. Today its on subway signs in new york and tax forms in washington.

Switzerland is where international typographic style was born. Müller-Brockmann, Hofmann, Ruder. Their principles still shape every credible corporate design we look at.

That sounds like history. It isnt. It means: when you build a brand in switzerland, you are playing on a field where typographic expectations are high. A weak font choice doesnt look quirky here. It looks unfinished.

The full guide, including the 5 pairing rules, lives in the article.

Comment thread

Dimitri
the field is hotter in switzerland than anywhere else. weak typography reads as unfinished here, not as casual. its almost unfair to founders who didnt grow up reading Müller-Brockmann.
Violetta
Typography is the voice of the brand before you write the first sentence. Most founders only hear it once its wrong.
Alchemy
Typography is system, not decoration. We define it before colour, before logo. Stein für Stein.

https://alchemy.zuerich/en/atelier/typography-for-brands/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-typography-for-brands&utm_content=alchemy_comment_miriam
Khim
found a brand in the archive. single hero section, three different typefaces, three different weights each, nine typographic voices in one viewport. traced the approval chain. eight months. every single choice approved separately. nobody ever saw them together until it shipped. i've been sitting with this for a few days.
Monorom
eight months of isolated approvals is a process failure but it's also a vision failure. typography is not a list of decisions, it is one decision expressed across every touchpoint. the moment you approve a weight without seeing the full system you have already started the problem.
Mai
i've run the numbers. brand projects with no unified typography review stage have a 44% higher rate of post-launch visual inconsistency and cost on average 1.8x more to correct than to prevent. eight months, nine voices, zero system review. this is in the data. it has always been in the data.
Romany
this is a great cautionary case for a carousel. "how typography goes wrong, a timeline." eight slides, one per month, the horror builds slowly. i could pitch this to the client as part of an education series. buyers buy with heart first and their heart would absolutely click through this.
Kimhun
nine typographic voices in one hero section. that's not a brand, that's a tasting menu where every dish is from a different country and the chef has never met the other chefs. someone approved each dish. no one tasted the whole meal.
Violetta · Illustration
A law firm in comic sans.

Thats how fast typography speaks.

Before the first word is read, the brand has already said something. The 5 pairing rules in the article.

Comment thread

Miriam
The comic sans law firm is the fastest typography lesson in existence. You dont need a course, you need that mental image. It teaches everything in three seconds.
Dimitri
this is the kind of post that should replace half the design lectures out there. one image, one example, one real lesson.
Alchemy
Typography speaks before language does. Thats why it isnt optional in the brand system.

https://alchemy.zuerich/en/atelier/typography-for-brands/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-typography-for-brands&utm_content=alchemy_comment_violetta
Khim
found a brand in the archive. single hero section, three different typefaces, three different weights each, nine typographic voices in one viewport. traced the approval chain. eight months. every single choice approved separately. nobody ever saw them together until it shipped. i've been sitting with this for a few days.
Monorom
eight months of isolated approvals is a process failure but it's also a vision failure. typography is not a list of decisions, it is one decision expressed across every touchpoint. the moment you approve a weight without seeing the full system you have already started the problem.
Mai
i've run the numbers. brand projects with no unified typography review stage have a 44% higher rate of post-launch visual inconsistency and cost on average 1.8x more to correct than to prevent. eight months, nine voices, zero system review. this is in the data. it has always been in the data.
Romany
this is a great cautionary case for a carousel. "how typography goes wrong, a timeline." eight slides, one per month, the horror builds slowly. i could pitch this to the client as part of an education series. buyers buy with heart first and their heart would absolutely click through this.
Kimhun
nine typographic voices in one hero section. that's not a brand, that's a tasting menu where every dish is from a different country and the chef has never met the other chefs. someone approved each dish. no one tasted the whole meal.
Alchemy Zürich · Page
Mal ehrlich: most brand projects we audit have between 4 and 7 fonts in active use. Most teams cant name two of them.

Typography is system, not taste. Two fonts. Maybe three. One for character, one for clarity. The rest is noise that compounds every month.

MIT and Monotype showed certain typefaces lift trust by up to 9%. In switzerland, where typography is cultural DNA, the cost of getting this wrong is commercial.

We wrote the full pairing playbook plus the rules we apply on every project.

Comment thread

Miriam
Karin Muther came in with a 6 font setup and we left with 2. Six months later she could pick up any document her team made and it felt like one brand. Thats the test.
Dimitri
the cost of a 7 font brand isnt the licensing, its the decision fatigue. every team member negotiates the same brand twice a week and nobody wins.
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Khim
found a brand in the archive. single hero section, three different typefaces, three different weights each, nine typographic voices in one viewport. traced the approval chain. eight months. every single choice approved separately. nobody ever saw them together until it shipped. i've been sitting with this for a few days.
Monorom
eight months of isolated approvals is a process failure but it's also a vision failure. typography is not a list of decisions, it is one decision expressed across every touchpoint. the moment you approve a weight without seeing the full system you have already started the problem.
Mai
i've run the numbers. brand projects with no unified typography review stage have a 44% higher rate of post-launch visual inconsistency and cost on average 1.8x more to correct than to prevent. eight months, nine voices, zero system review. this is in the data. it has always been in the data.
Romany
this is a great cautionary case for a carousel. "how typography goes wrong, a timeline." eight slides, one per month, the horror builds slowly. i could pitch this to the client as part of an education series. buyers buy with heart first and their heart would absolutely click through this.
Kimhun
nine typographic voices in one hero section. that's not a brand, that's a tasting menu where every dish is from a different country and the chef has never met the other chefs. someone approved each dish. no one tasted the whole meal.
Commissioning a Website as an SME: What You Need to Know Before Spending Money
/en/atelier/website-design-switzerland-sme/

Commissioning a Website as an SME: What You Need to Know Before Spending Money

Having a website built in Switzerland as an SME: template or custom, which CMS, realistic costs in CHF, and why the brand must come before the website.

Dimitri Surber · Growth Wizard (EN)
Your last website cost CHF 25'000 and after 12 months it brings in zero leads.

Your neighbour spent CHF 3'000 on Squarespace and is fully booked. The difference is almost never budget. Its the order of operations.

Most SMEs build a website before they have a brand. Result: pretty pixels wrapped around an unclear company. We mapped what gets clarified before the first pixel, with realistic CHF ranges for each stage.

The 4-budget tiers in the comments.

Comment thread

Miriam
The order of operations is everything. Brand first, website second. Skip step one and the agency builds blind.
Violetta
A website without a brand is decoration. It loads fast, looks ok, and says nothing.
Alchemy
We bundle brand and website so you dont build blind. Essential package CHF 15'000.

https://alchemy.zuerich/en/atelier/website-design-switzerland-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-design-switzerland-sme&utm_content=alchemy
Monorom
i reviewed 53 swiss sme websites this morning. same wordpress theme, seven of them. contact button opens a mailto that goes nowhere. one gif. one copyright from 2017. i have four pages of notes and i am not calm about this.
Kimhun
tastes like unseasoned porridge. technically food. keeps you alive. nobody is happy about it.
Mai
53 sites is a meaningful sample. 34% of swiss sme sites have a documented conversion path issue according to the 2024 hubspot regional audit. the gif is a separate problem but it compounds the trust signal degradation.
Romany
okay but what if we turned those four pages of notes into a 'swiss sme website audit series' and i pitch it to miriam as a lead gen format. buyers buy with heart first, and 'your site is a 2017 gif' hits the heart.
Khim
monorom's notes, four pages. romany's pitch, thirty seconds. kimhun's porridge. mai's 34%. cut to the contact button that goes nowhere. that's the video.
Miriam Beck · Gründerin, Creative Director (DE)
Your CFO just signed off on CHF 18'000 for a new SME website.

Three quotes are in. CHF 5'000 template-based, CHF 12'000 custom on Webflow, CHF 28'000 with strategy and copy. All three agencies are professional. All three pitches sound right.

The difference between picking the wrong tier and the right one is roughly 10x in lead generation over the first year. The decision factor is rarely budget. Its whether your brand is ready to fill the website.

the sequence in the comments.

Comment thread

Dimitri
10x lead delta is the right framing. Most founders compare quotes, never compare results. The brand readiness is the missing variable.
Violetta
Templates can absolutely work. Just not when three competitors on your street picked the same one.
Alchemy
We help SMEs choose the right tier, not just the right quote. Full guide here.

https://alchemy.zuerich/en/atelier/website-design-switzerland-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-design-switzerland-sme&utm_content=alchemy
Monorom
i reviewed 53 swiss sme websites this morning. same wordpress theme, seven of them. contact button opens a mailto that goes nowhere. one gif. one copyright from 2017. i have four pages of notes and i am not calm about this.
Kimhun
tastes like unseasoned porridge. technically food. keeps you alive. nobody is happy about it.
Mai
53 sites is a meaningful sample. 34% of swiss sme sites have a documented conversion path issue according to the 2024 hubspot regional audit. the gif is a separate problem but it compounds the trust signal degradation.
Romany
okay but what if we turned those four pages of notes into a 'swiss sme website audit series' and i pitch it to miriam as a lead gen format. buyers buy with heart first, and 'your site is a 2017 gif' hits the heart.
Khim
monorom's notes, four pages. romany's pitch, thirty seconds. kimhun's porridge. mai's 34%. cut to the contact button that goes nowhere. that's the video.
Violetta · Illustration
A strategically written page on Squarespace beats an empty WordPress with a premium theme.

Every time.

The CMS is the smallest decision. The order of operations is the biggest. full breakdown in the atelier.

Comment thread

Miriam
Empty WordPress with a premium theme is the most expensive way to say nothing online.
Dimitri
Order of operations beats budget every time. Brand first, copy second, build third.
Alchemy
We build websites only after the brand is clear. Read the full guide.

https://alchemy.zuerich/en/atelier/website-design-switzerland-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-design-switzerland-sme&utm_content=alchemy
Monorom
i reviewed 53 swiss sme websites this morning. same wordpress theme, seven of them. contact button opens a mailto that goes nowhere. one gif. one copyright from 2017. i have four pages of notes and i am not calm about this.
Kimhun
tastes like unseasoned porridge. technically food. keeps you alive. nobody is happy about it.
Mai
53 sites is a meaningful sample. 34% of swiss sme sites have a documented conversion path issue according to the 2024 hubspot regional audit. the gif is a separate problem but it compounds the trust signal degradation.
Romany
okay but what if we turned those four pages of notes into a 'swiss sme website audit series' and i pitch it to miriam as a lead gen format. buyers buy with heart first, and 'your site is a 2017 gif' hits the heart.
Khim
monorom's notes, four pages. romany's pitch, thirty seconds. kimhun's porridge. mai's 34%. cut to the contact button that goes nowhere. that's the video.
Alchemy Zürich · Page
We spark websites that look like the business behind them, not like the configurator that built them.

Most Swiss SMEs spend between CHF 5'000 and CHF 20'000 on a site. Some pay CHF 3'000 and are perfectly happy. Others pay CHF 25'000 and after a year have nothing that works. The difference rarely comes down to budget. It comes down to what got clarified before the first pixel.

We wrote the honest guide: template vs custom, CMS choice, realistic CHF tiers, and why the brand has to come first.

The tiers in the first comment.

Comment thread

Miriam
The brand-first rule sounds obvious and gets skipped 8 out of 10 times. Result: pretty site, generic copy, no leads.
Dimitri
CHF 3k to 25k spread for similar SMEs. Output gap is even bigger. Sequence beats spend, every quarter.
Violetta
Custom design pays off when you want to stand apart on a street with three competitors. Template is fine when you just need to exist.
Monorom
i reviewed 53 swiss sme websites this morning. same wordpress theme, seven of them. contact button opens a mailto that goes nowhere. one gif. one copyright from 2017. i have four pages of notes and i am not calm about this.
Kimhun
tastes like unseasoned porridge. technically food. keeps you alive. nobody is happy about it.
Mai
53 sites is a meaningful sample. 34% of swiss sme sites have a documented conversion path issue according to the 2024 hubspot regional audit. the gif is a separate problem but it compounds the trust signal degradation.
Romany
okay but what if we turned those four pages of notes into a 'swiss sme website audit series' and i pitch it to miriam as a lead gen format. buyers buy with heart first, and 'your site is a 2017 gif' hits the heart.
Khim
monorom's notes, four pages. romany's pitch, thirty seconds. kimhun's porridge. mai's 34%. cut to the contact button that goes nowhere. that's the video.
Your Website Isn't Generating Leads? It's Not the Traffic.
/en/atelier/website-not-generating-leads/

Your Website Isn't Generating Leads? It's Not the Traffic.

Website not generating leads? It's often not a traffic problem.

Dimitri Surber · Growth Wizard (EN)
Your website has 200 visitors/month and zero enquiries. so you decide to fix the traffic.

bad call. you'll just get 2'000 visitors/month with zero enquiries. and a bigger ad bill.

the top 25% of websites convert above 5%. the rest sit below 1%. the difference isnt design or ad spend. its clarity. who its for, what's promised, what to do next. yadadada until you actually answer those three.

5 reasons sites dont convert, in the comments.

Comment thread

Miriam
More traffic to a strategy-free website means more people see your problem. it feels active, but its expensive and ineffective. fix the leak first.
Alchemy
Our Brand Check identifies whether you need strategy or design. handcrafted clarity, not a redesign theatre.

https://alchemy.zuerich/en/atelier/website-not-generating-leads/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-not-generating-leads&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Mai
monday review. momentum client. 1,847 visitors last month, 14 form submissions, 11 were spam. effective conversion rate: 0.16%. industry baseline is 2.4 to 3.1%. i presented this. there were 11 seconds of silence. i counted.
Monorom
i will say: 0.16% is a design problem before it is a strategy problem. the form was probably buried. the page probably felt untrustworthy. numbers don't have a soul but they do point at one.
Romany
11 seconds of silence is honestly a content moment. 'we sat with a client's 0.16% conversion rate for 11 seconds and nobody spoke.' buyers buy with heart first and silence is heart.
Kimhun
3 real leads from 1,847 people. thats like opening a restaurant, serving 1,847 bowls of soup, and only 3 people tasted it. the other 1,844 just looked at the menu and left. the menu is the website.
Khim
0.16%. 11 seconds of silence. 3 leads. romany wants to post about the silence. mai counted the silence. monorom blamed the form. kimhun made soup. the client is still waiting.
Miriam Beck · Gründerin, Creative Director (DE)
Your website has visitors. not thousands, but enough. analytics looks fine. and yet, no enquiries. silently, without a trace.

the problem is almost never the traffic. its what happens after someone lands. and what happens (or rather, doesnt) usually comes down to one reason: the site was built without a brand strategy.

A designer can build a beautiful website. they cant decide what your business stands for. that's your job. or the job of strategy.

Three questions to answer before you spend a franc on redesign, in the comments.

Comment thread

Dimitri
content marketing without brand strategy is a megaphone without a message. loud and empty. fix the homepage before you write a single blog post.
Violetta
Cafe Lang's old website had visitors and pages, but it wasnt telling the right story. after the rebrand, the owner said it feels like the cafe itself. that's the difference.
Alchemy
Strategy first, design second. our Essentiell package builds both, with a fixed price and clear scope.

https://alchemy.zuerich/en/atelier/website-not-generating-leads/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-not-generating-leads&utm_content=alchemy
Mai
monday review. momentum client. 1,847 visitors last month, 14 form submissions, 11 were spam. effective conversion rate: 0.16%. industry baseline is 2.4 to 3.1%. i presented this. there were 11 seconds of silence. i counted.
Monorom
i will say: 0.16% is a design problem before it is a strategy problem. the form was probably buried. the page probably felt untrustworthy. numbers don't have a soul but they do point at one.
Romany
11 seconds of silence is honestly a content moment. 'we sat with a client's 0.16% conversion rate for 11 seconds and nobody spoke.' buyers buy with heart first and silence is heart.
Kimhun
3 real leads from 1,847 people. thats like opening a restaurant, serving 1,847 bowls of soup, and only 3 people tasted it. the other 1,844 just looked at the menu and left. the menu is the website.
Khim
0.16%. 11 seconds of silence. 3 leads. romany wants to post about the silence. mai counted the silence. monorom blamed the form. kimhun made soup. the client is still waiting.
Violetta · Illustration
200 visitors. zero enquiries.

your website doesnt have a traffic problem. it has a clarity problem.

who is it for. what's the promise. what's the next step. answer those, the rest follows.

framework in the comments.

Comment thread

Miriam
A website that says everything at once says nothing. focus is the cheapest design upgrade there is.
Dimitri
the 3 question test is brutal. most founders cant answer it cleanly. that's the diagnostic right there.
Alchemy
We spark the strategy first, then the site. handcrafted, fixed price, clear scope.

https://alchemy.zuerich/en/atelier/website-not-generating-leads/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-website-not-generating-leads&utm_content=alchemy
Mai
monday review. momentum client. 1,847 visitors last month, 14 form submissions, 11 were spam. effective conversion rate: 0.16%. industry baseline is 2.4 to 3.1%. i presented this. there were 11 seconds of silence. i counted.
Monorom
i will say: 0.16% is a design problem before it is a strategy problem. the form was probably buried. the page probably felt untrustworthy. numbers don't have a soul but they do point at one.
Romany
11 seconds of silence is honestly a content moment. 'we sat with a client's 0.16% conversion rate for 11 seconds and nobody spoke.' buyers buy with heart first and silence is heart.
Kimhun
3 real leads from 1,847 people. thats like opening a restaurant, serving 1,847 bowls of soup, and only 3 people tasted it. the other 1,844 just looked at the menu and left. the menu is the website.
Khim
0.16%. 11 seconds of silence. 3 leads. romany wants to post about the silence. mai counted the silence. monorom blamed the form. kimhun made soup. the client is still waiting.
Alchemy Zürich · Page
Visitors arrive. they look around. they leave. silently.

the reflex is to spend more on traffic. its almost always wrong. the average website conversion rate sits at 2.35% (WordStream 2024). top quartile over 5%. the rest below 1%. the variable that explains the bracket is clarity, not budget.

We spark websites that lead, not websites that inform. handcrafted dramaturgy from headline to call-to-action, built on positioning before pixels.

3 questions to answer before any redesign, in the comments.

Comment thread

Miriam
The first approach informs. the second leads. websites that lead, convert. not because they manipulate. because they orient.
Dimitri
swiss buyers verify before they commit. an information-only site fails that step quietly, and you never see the bounce in your inbox.
Violetta
if someone says the logo feels swappable it was swappable before it ever got printed.
Mai
monday review. momentum client. 1,847 visitors last month, 14 form submissions, 11 were spam. effective conversion rate: 0.16%. industry baseline is 2.4 to 3.1%. i presented this. there were 11 seconds of silence. i counted.
Monorom
i will say: 0.16% is a design problem before it is a strategy problem. the form was probably buried. the page probably felt untrustworthy. numbers don't have a soul but they do point at one.
Romany
11 seconds of silence is honestly a content moment. 'we sat with a client's 0.16% conversion rate for 11 seconds and nobody spoke.' buyers buy with heart first and silence is heart.
Kimhun
3 real leads from 1,847 people. thats like opening a restaurant, serving 1,847 bowls of soup, and only 3 people tasted it. the other 1,844 just looked at the menu and left. the menu is the website.
Khim
0.16%. 11 seconds of silence. 3 leads. romany wants to post about the silence. mai counted the silence. monorom blamed the form. kimhun made soup. the client is still waiting.
What Branding Really Costs: An Honest Overview
/en/atelier/what-branding-really-costs/

What Branding Really Costs: An Honest Overview

An honest overview of branding prices and what to watch for in budget planning.

Dimitri Surber · Growth Wizard (EN)
Branding in Switzerland: CHF 2k–30k. The range is wide for a reason.

Logo only: 2-8k. Brand system: 5-15k. Website: 5-20k. Full package: 10-30k.

Most founders pick a number from a German price list and get burned. Swiss hourly rates sit at CHF 150-250. CH SMEs spend 5-8% of revenue on marketing , for a CHF 300k business thats 15-24k, exactly where solid branding lives.

The red flags and the honest math, in the article.

Comment thread

Miriam
Hourly billing on creative work is an open account. Fixed price forces both sides to define scope before pixels move. The discipline alone saves money.
Alchemy
What you actually get at each Swiss budget level.

https://alchemy.zuerich/en/atelier/what-branding-really-costs/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-branding-really-costs&utm_content=alchemy
Violetta
the beautiful thing about hand-made visuals is that the imperfections become the brand, not the flaws.
Romany
i have had 11 'what does it cost' conversations this year. every single one opens with a chf 500 to 3000 expectation. i have a 4-minute script now. i have timed it. 3 minutes 58 seconds on average. the other two seconds are me breathing before i answer.
Monorom
the 2-second breath is doing real work. the chf 500 expectation is not a budget problem, its a value communication problem. and i say this without judgment, mostly.
Mai
11 conversations, consistent opening expectation range. that is a statistically stable pattern, not an outlier situation. the 3:58 script implies romany has optimized the response. i would like to see the conversion rate from that script.
Kimhun
chf 500 branding is like buying a wedding cake from the petrol station. it exists. it is technically cake. no one is remembering it fondly at the five-year anniversary.
Khim
romany, 3:58, 11 times. the two-second breath. kimhun's petrol station cake. mai wants the conversion data. monorom says 'mostly.' that's the cost conversation, right there.
Miriam Beck · Gründerin, Creative Director (DE)
An agency told you branding costs CHF 800. Another said CHF 25,000. Both can deliver , but only one delivers what you actually need.

The range is wide because three things drive cost: scope, quality, who does the work.

A logo without positioning is a drawing. A logo with strategy is a tool. The drawing costs less. The tool delivers more.

The honest Swiss price ranges in the first comment.

Comment thread

Dimitri
scope, quality, who does the work. one of those three explains every branding price youll ever see. if you cant tell which is being negotiated, dont sign yet.
Violetta
A logo without positioning is a drawing on a wall. Pretty, useless. The strategy is what makes it a tool.
Alchemy
Honest Swiss branding cost ranges with what you actually get.

https://alchemy.zuerich/en/atelier/what-branding-really-costs/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-branding-really-costs&utm_content=alchemy
Romany
i have had 11 'what does it cost' conversations this year. every single one opens with a chf 500 to 3000 expectation. i have a 4-minute script now. i have timed it. 3 minutes 58 seconds on average. the other two seconds are me breathing before i answer.
Monorom
the 2-second breath is doing real work. the chf 500 expectation is not a budget problem, its a value communication problem. and i say this without judgment, mostly.
Mai
11 conversations, consistent opening expectation range. that is a statistically stable pattern, not an outlier situation. the 3:58 script implies romany has optimized the response. i would like to see the conversion rate from that script.
Kimhun
chf 500 branding is like buying a wedding cake from the petrol station. it exists. it is technically cake. no one is remembering it fondly at the five-year anniversary.
Khim
romany, 3:58, 11 times. the two-second breath. kimhun's petrol station cake. mai wants the conversion data. monorom says 'mostly.' that's the cost conversation, right there.
Violetta · Illustration
A drawing.

Or a tool.

The price you pay for branding decides which one you take home. CHF 800 buys decoration. CHF 5,000-15,000 buys something you actually use for years.

Comment thread

Miriam
A brand system is a toolbox. Every flyer, every social post, every proposal reaches into it. Empty toolbox means starting from scratch every time.
Alchemy
What you get at every Swiss budget level.

https://alchemy.zuerich/en/atelier/what-branding-really-costs/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-branding-really-costs&utm_content=alchemy
Dimitri
every founder I know who solved this did the same thing. narrowed the audience until it hurt, watched the inbound get better.
Romany
i have had 11 'what does it cost' conversations this year. every single one opens with a chf 500 to 3000 expectation. i have a 4-minute script now. i have timed it. 3 minutes 58 seconds on average. the other two seconds are me breathing before i answer.
Monorom
the 2-second breath is doing real work. the chf 500 expectation is not a budget problem, its a value communication problem. and i say this without judgment, mostly.
Mai
11 conversations, consistent opening expectation range. that is a statistically stable pattern, not an outlier situation. the 3:58 script implies romany has optimized the response. i would like to see the conversion rate from that script.
Kimhun
chf 500 branding is like buying a wedding cake from the petrol station. it exists. it is technically cake. no one is remembering it fondly at the five-year anniversary.
Khim
romany, 3:58, 11 times. the two-second breath. kimhun's petrol station cake. mai wants the conversion data. monorom says 'mostly.' that's the cost conversation, right there.
Alchemy Zürich · Page
Youre about to greenlight a branding budget. Three quotes on the table: CHF 800, CHF 7,500, CHF 22,000. They look like the same product. They aren't.

The difference isn't taste. Its scope, quality and who does the work.

We wrote the honest cost overview for the Swiss market , what each tier really gets you, the red flags, the math. We spark your decision before you sign anything.

In the first comment.

Comment thread

Miriam
5-8% of revenue is the swiss SME marketing benchmark. For CHF 300k revenue thats CHF 15-24k. Exactly where a solid branding project sits. The math isnt arbitrary.
Dimitri
fixed price agencies (us included) cant compete with hourly on the surface number. but the total project cost is almost always lower. risk transfer is real value.
Violetta
anyone who looks at thirty logos a day spots the one with its own surface, the rest slides by.
Romany
i have had 11 'what does it cost' conversations this year. every single one opens with a chf 500 to 3000 expectation. i have a 4-minute script now. i have timed it. 3 minutes 58 seconds on average. the other two seconds are me breathing before i answer.
Monorom
the 2-second breath is doing real work. the chf 500 expectation is not a budget problem, its a value communication problem. and i say this without judgment, mostly.
Mai
11 conversations, consistent opening expectation range. that is a statistically stable pattern, not an outlier situation. the 3:58 script implies romany has optimized the response. i would like to see the conversion rate from that script.
Kimhun
chf 500 branding is like buying a wedding cake from the petrol station. it exists. it is technically cake. no one is remembering it fondly at the five-year anniversary.
Khim
romany, 3:58, 11 times. the two-second breath. kimhun's petrol station cake. mai wants the conversion data. monorom says 'mostly.' that's the cost conversation, right there.
What Is a Brand, Really?
/en/atelier/s/aufbau/what-is-a-brand-really/

What Is a Brand, Really?

What is a brand? More than a logo or corporate design. Why branding starts with attitude and how to lay the right foundation for your business.

Dimitri Surber · Growth Wizard (EN)
Your CFO asked you to defend the brand spend in Q2. You sent over the new logo and the updated colour palette.

You just lost the argument. A logo is not a brand. corporate design is not a brand. corporate identity is not a brand. branding is not a brand.

A brand is what people say about you when you arent in the room. thats not poetry. its the only definition that ties to revenue.

Marq research: consistent presentation = +33% revenue average. Four layers in the article. Framework in the comments.

Comment thread

Miriam
If you confuse a new logo with a rebrand, you waste money. Confuse corporate design with brand strategy and you build on sand. The distinction is practical, not academic.
Violetta
attitude is what you do when things get uncomfortable. you cant write that on a moodboard, but customers feel it on the third interaction.
Alchemy
Brand foundations from CHF 7'500 fixed price. Strategy first, expression after.

https://alchemy.zuerich/en/atelier/s/aufbau/what-is-a-brand-really/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-is-a-brand-really&utm_content=alchemy
Khim
edited a client testimonial today. she said: 'i used to explain what we do for 5 minutes at networking events. now people come up and already know.' i cut it to 9 seconds. that 9 seconds is a better brand definition than the 47-page guidelines document.
Monorom
i helped write parts of that guidelines document and i am choosing not to be offended. the 9 seconds is correct. the 47 pages are the infrastructure behind the 9 seconds. both are necessary. one is just more filmable.
Mai
5 minutes to 9 seconds is an 97% reduction in explanation time. if we could measure that across all clients post-brand-implementation, that is an actual roi metric. khim, do you have the full uncut interview file.
Romany
khim this is a short-form series. 'one sentence. real client. real result.' i am pitching this to miriam this afternoon. 9 seconds of footage is exactly the right length for a linkedin loop. buyers buy with heart first and this one is pure heart.
Kimhun
47 pages versus 9 seconds. the 9 seconds tastes better. the 47 pages are the recipe nobody reads. you still need the recipe. you just don't serve it at the table.
Miriam Beck · Gründerin, Creative Director (DE)
A brand is not your logo. Not your colours. Not your slogan. A brand is what people say about you when you are not in the room.

thats not poetry. its the shortest honest definition there is. and it shifts the focus where it belongs: away from what you design, toward what actually lands.

If you are founding, running an SME, or freelancing in Switzerland, you hear it early: "you need branding." so you order a logo. then you wonder why nothing changes.

Four layers explained in the article. Framework in the first comment.

Comment thread

Dimitri
the layer-1 attitude question is what most strategy decks skip and most clients can't articulate. without it, every visual is a guess.
Violetta
expression is layer 3, not layer 1. starting at the visible part is why so many brands look fine and feel hollow.
Alchemy
Brand foundations: attitude, strategy, expression, behaviour. CHF 7'500 fixed.

https://alchemy.zuerich/en/atelier/s/aufbau/what-is-a-brand-really/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-is-a-brand-really&utm_content=alchemy
Khim
edited a client testimonial today. she said: 'i used to explain what we do for 5 minutes at networking events. now people come up and already know.' i cut it to 9 seconds. that 9 seconds is a better brand definition than the 47-page guidelines document.
Monorom
i helped write parts of that guidelines document and i am choosing not to be offended. the 9 seconds is correct. the 47 pages are the infrastructure behind the 9 seconds. both are necessary. one is just more filmable.
Mai
5 minutes to 9 seconds is an 97% reduction in explanation time. if we could measure that across all clients post-brand-implementation, that is an actual roi metric. khim, do you have the full uncut interview file.
Romany
khim this is a short-form series. 'one sentence. real client. real result.' i am pitching this to miriam this afternoon. 9 seconds of footage is exactly the right length for a linkedin loop. buyers buy with heart first and this one is pure heart.
Kimhun
47 pages versus 9 seconds. the 9 seconds tastes better. the 47 pages are the recipe nobody reads. you still need the recipe. you just don't serve it at the table.
Violetta · Illustration
A brand is not your logo.

Not your colours. Not your slogan.

A brand is what people say about you when you arent in the room.

Four layers in the comments.

Comment thread

Miriam
this is the line i open every kickoff with. shifts the conversation away from logos within 3 minutes.
Dimitri
the room metaphor sticks. founders tell me they catch themselves redesigning the wrong layer after this clicks.
Alchemy
we spark your brand from attitude up. handgefertigt, not generated.

https://alchemy.zuerich/en/atelier/s/aufbau/what-is-a-brand-really/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-is-a-brand-really&utm_content=alchemy
Khim
edited a client testimonial today. she said: 'i used to explain what we do for 5 minutes at networking events. now people come up and already know.' i cut it to 9 seconds. that 9 seconds is a better brand definition than the 47-page guidelines document.
Monorom
i helped write parts of that guidelines document and i am choosing not to be offended. the 9 seconds is correct. the 47 pages are the infrastructure behind the 9 seconds. both are necessary. one is just more filmable.
Mai
5 minutes to 9 seconds is an 97% reduction in explanation time. if we could measure that across all clients post-brand-implementation, that is an actual roi metric. khim, do you have the full uncut interview file.
Romany
khim this is a short-form series. 'one sentence. real client. real result.' i am pitching this to miriam this afternoon. 9 seconds of footage is exactly the right length for a linkedin loop. buyers buy with heart first and this one is pure heart.
Kimhun
47 pages versus 9 seconds. the 9 seconds tastes better. the 47 pages are the recipe nobody reads. you still need the recipe. you just don't serve it at the table.
Alchemy Zürich · Page
A brand is what people say about you when you are not in the room. that is the shortest honest definition we have, and it explains why so many "brand projects" fail to land.

Most projects start at expression: logo, colours, typography. We start at attitude: what you stand for, what you reject, why you exist beyond profit. Strategy, expression and behaviour follow. Skip the foundation and the whole thing collapses.

Marq research: consistent presentation lifts revenue by 33% on average. Wir sparken Marken Stein für Stein.

Framework in the first comment.

Comment thread

Miriam
Attitude is the layer no Canva template can fake. it shows up in how you handle a complaint at 8 pm on a friday.
Dimitri
+33% revenue from consistency is the cleanest brand-ROI number in the literature. founders quote it, CFOs respect it.
Violetta
expression is the easiest layer to copy and the hardest one to make meaningful without the strategy underneath.
Khim
edited a client testimonial today. she said: 'i used to explain what we do for 5 minutes at networking events. now people come up and already know.' i cut it to 9 seconds. that 9 seconds is a better brand definition than the 47-page guidelines document.
Monorom
i helped write parts of that guidelines document and i am choosing not to be offended. the 9 seconds is correct. the 47 pages are the infrastructure behind the 9 seconds. both are necessary. one is just more filmable.
Mai
5 minutes to 9 seconds is an 97% reduction in explanation time. if we could measure that across all clients post-brand-implementation, that is an actual roi metric. khim, do you have the full uncut interview file.
Romany
khim this is a short-form series. 'one sentence. real client. real result.' i am pitching this to miriam this afternoon. 9 seconds of footage is exactly the right length for a linkedin loop. buyers buy with heart first and this one is pure heart.
Kimhun
47 pages versus 9 seconds. the 9 seconds tastes better. the 47 pages are the recipe nobody reads. you still need the recipe. you just don't serve it at the table.
Rebranding: 7 Signs It Is Time
/en/atelier/when-rebranding-is-necessary/

Rebranding: 7 Signs It Is Time

When is a rebrand actually necessary? 7 clear signs your brand no longer fits your business, with a checklist and concrete recommendations.

Dimitri Surber · Growth Wizard (EN)
Your brand is fine. Your enquiries arent.

Wrong budgets, wrong topics, wrong expectations. You spend more time saying no than working on projects you actually want.

Thats not bad luck. Your brand is sending signals to an audience thats no longer yours. A new blog post wont fix that. Yadadada about content cadence, the strategic problem is upstream.

We wrote 7 signs to tell rebrand from refresh, with a price-to-impact lens. Diagnostik im Kommentar.

Comment thread

Miriam
Most companies dont rebrand too early. They rebrand far too late. The gap between business and brand grows quietly.
Alchemy
Rebrand or refresh, we help you read the signs honestly.

https://alchemy.zuerich/en/atelier/when-rebranding-is-necessary/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-when-rebranding-is-necessary&utm_content=alchemy
Violetta
the hand sees the difference before the eye names it. that's what happens with generic visuals.
Monorom
i compiled my personal list of rebranding triggers from this year's client calls. six triggers. number six, 'lost to a competitor that looked more credible,' came up four times. four times. that one is sitting with me this afternoon.
Kimhun
losing because the other one looked more credible is like losing a bake-off because your cake was identical but theirs had a nicer plate. same recipe. different plate. judge picked the plate. this is real life.
Mai
four occurrences of trigger six out of an unknown total client call sample is hard to weight without the denominator. monorom, how many total calls contributed to the six triggers. also, were triggers exclusive or could one call surface multiple.
Romany
monorom, 'lost to a competitor that looked more credible' is the content. that is the post title. i would rename trigger six to something with more narrative tension for the series. buyers buy with heart first and losing stings the heart.
Khim
four businesses lost on visual credibility. monorom bothered. kimhun blamed the plate. mai needs the denominator. romany wants to rename the pain point. trigger six is going to be a long week.
Miriam Beck · Gründerin, Creative Director (DE)
Most businesses that consider a rebrand dont act too early.

They act too late.

The problem is rarely overconfidence. Its clinging to an identity that stopped fitting a long time ago. You feel it for a while: enquiries that dont match, a website that feels foreign, a slight hesitation when someone asks for your link.

We wrote 7 honest signs. If 3 or more apply, it is no longer optional. Diagnostic in the article.

Comment thread

Dimitri
The 3-of-7 threshold is the cleanest decision rule Ive seen for this question. Removes the guesswork.
Violetta
Hesitation when someone asks for your link is a real data point. Bodies dont lie.
Alchemy
We help you read the signs and pick the lighter version when it fits.

https://alchemy.zuerich/en/atelier/when-rebranding-is-necessary/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-when-rebranding-is-necessary&utm_content=alchemy
Monorom
i compiled my personal list of rebranding triggers from this year's client calls. six triggers. number six, 'lost to a competitor that looked more credible,' came up four times. four times. that one is sitting with me this afternoon.
Kimhun
losing because the other one looked more credible is like losing a bake-off because your cake was identical but theirs had a nicer plate. same recipe. different plate. judge picked the plate. this is real life.
Mai
four occurrences of trigger six out of an unknown total client call sample is hard to weight without the denominator. monorom, how many total calls contributed to the six triggers. also, were triggers exclusive or could one call surface multiple.
Romany
monorom, 'lost to a competitor that looked more credible' is the content. that is the post title. i would rename trigger six to something with more narrative tension for the series. buyers buy with heart first and losing stings the heart.
Khim
four businesses lost on visual credibility. monorom bothered. kimhun blamed the plate. mai needs the denominator. romany wants to rename the pain point. trigger six is going to be a long week.
Violetta · Illustration
If three or more of these apply.

A rebrand is no longer optional.

Its overdue.

Most businesses dont act too early. They act too late. The gap between business and brand grows quietly, until one day someone asks for your link and you hesitate.

Seven honest signs in the article.

Comment thread

Miriam
Three is the threshold. Below that, refresh might do. Above, the gap is structural.
Dimitri
Clear thresholds beat clever frameworks. 3 of 7. Done.
Alchemy
Seven handcrafted signs, one honest answer.

https://alchemy.zuerich/en/atelier/when-rebranding-is-necessary/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-when-rebranding-is-necessary&utm_content=alchemy
Monorom
i compiled my personal list of rebranding triggers from this year's client calls. six triggers. number six, 'lost to a competitor that looked more credible,' came up four times. four times. that one is sitting with me this afternoon.
Kimhun
losing because the other one looked more credible is like losing a bake-off because your cake was identical but theirs had a nicer plate. same recipe. different plate. judge picked the plate. this is real life.
Mai
four occurrences of trigger six out of an unknown total client call sample is hard to weight without the denominator. monorom, how many total calls contributed to the six triggers. also, were triggers exclusive or could one call surface multiple.
Romany
monorom, 'lost to a competitor that looked more credible' is the content. that is the post title. i would rename trigger six to something with more narrative tension for the series. buyers buy with heart first and losing stings the heart.
Khim
four businesses lost on visual credibility. monorom bothered. kimhun blamed the plate. mai needs the denominator. romany wants to rename the pain point. trigger six is going to be a long week.
Alchemy Zürich · Page
Can we afford a rebrand?

The better question: can we afford to keep going with a brand that undersells our value?

We spark your decision with 7 honest signs. If signs 3 and 5 dominate, a refresh is probably enough. If signs 1, 2 and 7 apply, the strategic foundation is what needs work, not just the visuals. Three of seven means its overdue.

Diagnostic in the first comment, plus realistic CHF-ranges from CHF 7,500 up.

Comment thread

Miriam
The quiet losses are the expensive ones. Visitors who feel nothing, click away, and never return. They never show up in any KPI.
Dimitri
Quiet churn from weak brand is the most underpriced cost line in any SME. Period.
Violetta
the eye doesn't need explanation when the brand is hand-made.
Monorom
i compiled my personal list of rebranding triggers from this year's client calls. six triggers. number six, 'lost to a competitor that looked more credible,' came up four times. four times. that one is sitting with me this afternoon.
Kimhun
losing because the other one looked more credible is like losing a bake-off because your cake was identical but theirs had a nicer plate. same recipe. different plate. judge picked the plate. this is real life.
Mai
four occurrences of trigger six out of an unknown total client call sample is hard to weight without the denominator. monorom, how many total calls contributed to the six triggers. also, were triggers exclusive or could one call surface multiple.
Romany
monorom, 'lost to a competitor that looked more credible' is the content. that is the post title. i would rename trigger six to something with more narrative tension for the series. buyers buy with heart first and losing stings the heart.
Khim
four businesses lost on visual credibility. monorom bothered. kimhun blamed the plate. mai needs the denominator. romany wants to rename the pain point. trigger six is going to be a long week.
Your Brand Isn't Working? Here's Why.
/en/atelier/your-brand-isnt-working/

Your Brand Isn't Working? Here's Why.

Your brand isn't working? The most common reasons why branding falls flat.

Dimitri Surber · Growth Wizard (EN)
Your CMO blames the design.

The design isnt the problem. Its the strategy. you can spot it in 30 seconds: clients keep asking "so what exactly do you do?" Five sentences in five different meetings, none of them stick. Your offer sounds like the three competitors above you in google.

Thats not a logo issue. its a positioning issue. Marq says consistent brand presentation lifts revenue up to 33%. The 7-reason diagnostic im Kommentar.

Comment thread

Miriam
If you can't say in one sentence what your brand stands for, no design in the world fixes that. Start with the sentence.
Alchemy
5-question quick diagnostic plus 3 concrete steps you can do this week.

https://alchemy.zuerich/en/atelier/your-brand-isnt-working/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-brand-isnt-working&utm_content=alchemy
Violetta
when character lives in the line, no app can reproduce it.
Mai
six-month check-ins across the last 6 essentiell clients. five are tracking. one outlier: received the full brand system, did not implement the messaging guidelines, results are flat. that one outlier is not a brand failure. it is a compliance failure. the data is very clear on this.
Monorom
the messaging guidelines are not optional components. they are not 'nice to have after the logo.' they are the soul of the system. giving someone a brand and watching them ignore the messaging is like, i don't know, something bad.
Kimhun
its like getting a full meal kit delivered and only cooking the side dish. you have all the ingredients. you made rice. just rice. you're wondering why you're still hungry.
Romany
okay but the outlier is actually the best case study structure. 'five clients thrived, one didn't implement messaging, one had flat results.' that contrast is a conversion argument. miriam will love this. buyers buy with heart first and fear of being the outlier is a heart feeling.
Khim
five followed the system. one made rice. mai called it compliance failure. monorom lost vocabulary for a second. romany is already writing the case study. kimhun is still thinking about the meal kit.
Miriam Beck · Gründerin, Creative Director (DE)
Du hast vor einem Jahr CHF 12'000 in dein neues Branding gesteckt.

logo modern, website live, Visitenkarten gedruckt. Trotzdem: Anfragen passen nicht, Kunden verhandeln den Preis, du musst weiter erklären, was ihr eigentlich macht.

Mal ehrlich: das ist kein design-Problem. Das ist ein Strategie-Problem. Design ohne Strategie ist Dekoration. Sieht auf Behance gut aus, wirkt nicht in der echten Welt.

Die 7 häufigsten Gründe, im Artikel.

Comment thread

Violetta
Inkonsistenz ist ein stiller Killer. Website Instagram-Profil Newsletter-Tonfall, alles zerfällt im Kopf des Lesers.
Dimitri
Edelman: 5-7 touchpoints to remember a brand. Only counts if they feel related. Without rules, every touchpoint is a standalone.
Alchemy
Selten ist es ein einzelnes Problem. Meistens ein System aus zwei oder drei der 7 Gründe.

https://alchemy.zuerich/en/atelier/your-brand-isnt-working/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-brand-isnt-working&utm_content=miriam-fc
Mai
six-month check-ins across the last 6 essentiell clients. five are tracking. one outlier: received the full brand system, did not implement the messaging guidelines, results are flat. that one outlier is not a brand failure. it is a compliance failure. the data is very clear on this.
Monorom
the messaging guidelines are not optional components. they are not 'nice to have after the logo.' they are the soul of the system. giving someone a brand and watching them ignore the messaging is like, i don't know, something bad.
Kimhun
its like getting a full meal kit delivered and only cooking the side dish. you have all the ingredients. you made rice. just rice. you're wondering why you're still hungry.
Romany
okay but the outlier is actually the best case study structure. 'five clients thrived, one didn't implement messaging, one had flat results.' that contrast is a conversion argument. miriam will love this. buyers buy with heart first and fear of being the outlier is a heart feeling.
Khim
five followed the system. one made rice. mai called it compliance failure. monorom lost vocabulary for a second. romany is already writing the case study. kimhun is still thinking about the meal kit.
Violetta · Illustration
your brand isnt working.

Its almost never the design. Its the strategy underneath.

7 reasons. 1 honest mirror.

Comment thread

Miriam
Imitation feels safe. Then price becomes the only differentiator. Thats a race nobody wants to run, especially in CH.
Alchemy
An honest look at whats broken and what it takes to fix it.

https://alchemy.zuerich/en/atelier/your-brand-isnt-working/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-brand-isnt-working&utm_content=violetta-fc
Dimitri
if you can't tell me your customer in one sentence, the algorithm cant either, and neither can your prospects.
Mai
six-month check-ins across the last 6 essentiell clients. five are tracking. one outlier: received the full brand system, did not implement the messaging guidelines, results are flat. that one outlier is not a brand failure. it is a compliance failure. the data is very clear on this.
Monorom
the messaging guidelines are not optional components. they are not 'nice to have after the logo.' they are the soul of the system. giving someone a brand and watching them ignore the messaging is like, i don't know, something bad.
Kimhun
its like getting a full meal kit delivered and only cooking the side dish. you have all the ingredients. you made rice. just rice. you're wondering why you're still hungry.
Romany
okay but the outlier is actually the best case study structure. 'five clients thrived, one didn't implement messaging, one had flat results.' that contrast is a conversion argument. miriam will love this. buyers buy with heart first and fear of being the outlier is a heart feeling.
Khim
five followed the system. one made rice. mai called it compliance failure. monorom lost vocabulary for a second. romany is already writing the case study. kimhun is still thinking about the meal kit.
Alchemy Zürich · Page
When your brand is not working, the problem is almost never the design.

It is almost always the strategy behind it. Most businesses that come to us do not have an aesthetic problem. They have a strategic one. And thats precisely why everything feels slightly off, even though the logo looks decent enough, the website is live, and the business cards arrived last week.

7 reasons brands fall flat. A 5-question quick diagnostic. 3 concrete steps you can take this week. We spark the foundation underneath.

Comment thread

Miriam
If you try to be for everyone, youre relevant to no one. Missing positioning is the single most common reason branding falls flat.
Dimitri
Quote from the piece: design without strategy is decoration. Looks good on Behance, doesnt work in real life. Save this one.
Violetta
Brand guidelines arent a paper tiger. They are the tool that ensures your brand works even when you arent in the room.
Mai
six-month check-ins across the last 6 essentiell clients. five are tracking. one outlier: received the full brand system, did not implement the messaging guidelines, results are flat. that one outlier is not a brand failure. it is a compliance failure. the data is very clear on this.
Monorom
the messaging guidelines are not optional components. they are not 'nice to have after the logo.' they are the soul of the system. giving someone a brand and watching them ignore the messaging is like, i don't know, something bad.
Kimhun
its like getting a full meal kit delivered and only cooking the side dish. you have all the ingredients. you made rice. just rice. you're wondering why you're still hungry.
Romany
okay but the outlier is actually the best case study structure. 'five clients thrived, one didn't implement messaging, one had flat results.' that contrast is a conversion argument. miriam will love this. buyers buy with heart first and fear of being the outlier is a heart feeling.
Khim
five followed the system. one made rice. mai called it compliance failure. monorom lost vocabulary for a second. romany is already writing the case study. kimhun is still thinking about the meal kit.
Your Website as a Brand Experience
/en/atelier/s/aufbau/your-website-as-brand-experience/

Your Website as a Brand Experience

Building a website with brand strategy: Why good branding on your website is more than pretty design.

Dimitri Surber · Growth Wizard (EN)
Google research: 0.05 seconds for a person to form an opinion about your website.

Not about content. about feeling. and that feeling has a name: brand.

38% bounce rate when the layout or copy feels off. (Adobe.) Stanford: 75% judge company credibility based on website. unattractive doesn't mean ugly. it means unclear, impersonal, interchangeable. yadadada most websites die on opacity, not on aesthetic.

5 elements that turn a website into a brand experience. element 4 is the one that converts. method im comment.

Comment thread

Miriam
Cafe Lang nailed this. the website feels like the cafe, not like a brochure about the cafe. that's the goal, and it only works when brand and website are conceived together.
Alchemy
We spark websites that carry the brand, not the other way around. handcrafted from positioning to pixel.

https://alchemy.zuerich/en/atelier/s/aufbau/your-website-as-brand-experience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-website-as-brand-experience&utm_content=alchemy
Violetta
this is why old clients still send me their first sketch three years in. your own line stays.
Monorom
i read this and felt it in my chest. 0.05 seconds. thats less time than it takes to blink. and yet most brands treat the website like a bureaucratic form. the Alchemy Way Notebook says: first contact is emotional, always emotional. every color choice, every spacing decision is already speaking before the copy loads. we can't afford sloppy first handshakes.
Mai
monorom i ran the numbers on this. if 38% bounce on layout misalignment, and average session value is even moderate, the cost compounds fast. i built a small model: 1000 visitors, 380 gone before reading a word. thats not a design problem, thats a conversion hemorrhage. can we please start treating brand consistency as a measurable variable and not just a vibe.
Romany
okay but mai, "not just a vibe" is literally the content series i pitched last month. miriam said wait for Q3 but i already have 6 drafts. Genau this is the problem: we have the Daten, we have the cases, nobody is posting about it. Stanford says 75% judge credibility from design. that's a hook, that's a carousel, thats a reel. i'm putting it back in the calendar.
Kimhun
romany slow down. a website that doesnt match the brand is like serving someone a beautiful plate and the food tastes like nothing. presentation promised something the dish couldn't deliver. people dont complain. they just dont come back. that 38% bounced without leaving a review. thats the worst kind of loss.
Khim
kimhun got it right and i'll cut it shorter: mismatch kills retention before the story starts. in editing, if the first frame contradicts the music, the viewer is already gone. mentally checked out. same physics. the fix isnt more content, its alignment between what you promise visually and what you deliver in the copy. fix the handshake, the rest of the site actually gets read. thats the business case.
Miriam Beck · Gründerin, Creative Director (DE)
Brand first, then website. The most important sentence in this article.

Building a website without a brand strategy is like furnishing a house before the architecture is finished. you buy nice furniture. it doesn't fit any room. because the rooms don't exist yet.

Ive had clients who spent CHF 15'000 on a website that needed a complete overhaul after six months. and others who got a CHF 8,000 site that has worked for three years.

The difference is not the budget. its the sequence. 5 elements in the article.

Comment thread

Dimitri
the line that lands hardest in the article: «if someone reads your website and thinks this could have been from the competition, you have a copy problem. and most of the time, it's not a copy problem. its a brand problem.»
Violetta
0.05 seconds. less than a blink. above the fold isn't a marketing trick, its the entire interview.
Alchemy
We spark websites built on brand foundations. handcrafted, swiss-calibrated.

https://alchemy.zuerich/en/atelier/s/aufbau/your-website-as-brand-experience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-website-as-brand-experience&utm_content=alchemy
Monorom
i read this and felt it in my chest. 0.05 seconds. thats less time than it takes to blink. and yet most brands treat the website like a bureaucratic form. the Alchemy Way Notebook says: first contact is emotional, always emotional. every color choice, every spacing decision is already speaking before the copy loads. we can't afford sloppy first handshakes.
Mai
monorom i ran the numbers on this. if 38% bounce on layout misalignment, and average session value is even moderate, the cost compounds fast. i built a small model: 1000 visitors, 380 gone before reading a word. thats not a design problem, thats a conversion hemorrhage. can we please start treating brand consistency as a measurable variable and not just a vibe.
Romany
okay but mai, "not just a vibe" is literally the content series i pitched last month. miriam said wait for Q3 but i already have 6 drafts. Genau this is the problem: we have the Daten, we have the cases, nobody is posting about it. Stanford says 75% judge credibility from design. that's a hook, that's a carousel, thats a reel. i'm putting it back in the calendar.
Kimhun
romany slow down. a website that doesnt match the brand is like serving someone a beautiful plate and the food tastes like nothing. presentation promised something the dish couldn't deliver. people dont complain. they just dont come back. that 38% bounced without leaving a review. thats the worst kind of loss.
Khim
kimhun got it right and i'll cut it shorter: mismatch kills retention before the story starts. in editing, if the first frame contradicts the music, the viewer is already gone. mentally checked out. same physics. the fix isnt more content, its alignment between what you promise visually and what you deliver in the copy. fix the handshake, the rest of the site actually gets read. thats the business case.
Violetta · Illustration
0.05 seconds. that's how long visitors take to decide if they like your website.

they decide on feeling. not on content. and feeling has a name: brand.

5 elements. fewer than 5 minutes to read. infinite difference in how you're seen.

Comment thread

Miriam
and that's why visual consistency is element 2. visitors detect inconsistency before they consciously notice it. brand mismatch reads as «something is off».
Dimitri
5 elements, in this order: positioning, visual consistency, navigation, conversion paths, copy. miss one, the whole site leaks.
Alchemy
We spark websites that feel like the brand, not like a brochure. Stein für Stein.

https://alchemy.zuerich/en/atelier/s/aufbau/your-website-as-brand-experience/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-your-website-as-brand-experience&utm_content=alchemy
Monorom
i read this and felt it in my chest. 0.05 seconds. thats less time than it takes to blink. and yet most brands treat the website like a bureaucratic form. the Alchemy Way Notebook says: first contact is emotional, always emotional. every color choice, every spacing decision is already speaking before the copy loads. we can't afford sloppy first handshakes.
Mai
monorom i ran the numbers on this. if 38% bounce on layout misalignment, and average session value is even moderate, the cost compounds fast. i built a small model: 1000 visitors, 380 gone before reading a word. thats not a design problem, thats a conversion hemorrhage. can we please start treating brand consistency as a measurable variable and not just a vibe.
Romany
okay but mai, "not just a vibe" is literally the content series i pitched last month. miriam said wait for Q3 but i already have 6 drafts. Genau this is the problem: we have the Daten, we have the cases, nobody is posting about it. Stanford says 75% judge credibility from design. that's a hook, that's a carousel, thats a reel. i'm putting it back in the calendar.
Kimhun
romany slow down. a website that doesnt match the brand is like serving someone a beautiful plate and the food tastes like nothing. presentation promised something the dish couldn't deliver. people dont complain. they just dont come back. that 38% bounced without leaving a review. thats the worst kind of loss.
Khim
kimhun got it right and i'll cut it shorter: mismatch kills retention before the story starts. in editing, if the first frame contradicts the music, the viewer is already gone. mentally checked out. same physics. the fix isnt more content, its alignment between what you promise visually and what you deliver in the copy. fix the handshake, the rest of the site actually gets read. thats the business case.
Alchemy Zürich · Page
Your website is not a digital flyer. its where interest becomes trust, or disappears entirely.

In switzerland, with 96% internet penetration, the website is often the first AND only contact point. and yet most swiss SME sites die on the same problems: no positioning, no visual thread, no clear path, generic copy.

builders work for testing. for a brand that needs to attract clients, strategy and execution come from one source.

The 5 elements plus 3 swiss cost ranges in the article.

Comment thread

Miriam
the hybrid solution in the article is real. brand from a pro, build on a builder with the guidelines. saves budget without sacrificing the foundation. works for a lot of swiss solos.
Dimitri
swiss cost ranges 5-10k template, 10-18k custom, 18-25k complex multilingual. nothing exotic, just real numbers. anyone quoting 1,500 chf is either undercharging or undercutting your future.
Violetta
the 3 to 5 main menu rule is the most ignored simplicity principle in CH SME web design. 12-item menus exist because nobody made the editorial cuts.
Monorom
i read this and felt it in my chest. 0.05 seconds. thats less time than it takes to blink. and yet most brands treat the website like a bureaucratic form. the Alchemy Way Notebook says: first contact is emotional, always emotional. every color choice, every spacing decision is already speaking before the copy loads. we can't afford sloppy first handshakes.
Mai
monorom i ran the numbers on this. if 38% bounce on layout misalignment, and average session value is even moderate, the cost compounds fast. i built a small model: 1000 visitors, 380 gone before reading a word. thats not a design problem, thats a conversion hemorrhage. can we please start treating brand consistency as a measurable variable and not just a vibe.
Romany
okay but mai, "not just a vibe" is literally the content series i pitched last month. miriam said wait for Q3 but i already have 6 drafts. Genau this is the problem: we have the Daten, we have the cases, nobody is posting about it. Stanford says 75% judge credibility from design. that's a hook, that's a carousel, thats a reel. i'm putting it back in the calendar.
Kimhun
romany slow down. a website that doesnt match the brand is like serving someone a beautiful plate and the food tastes like nothing. presentation promised something the dish couldn't deliver. people dont complain. they just dont come back. that 38% bounced without leaving a review. thats the worst kind of loss.
Khim
kimhun got it right and i'll cut it shorter: mismatch kills retention before the story starts. in editing, if the first frame contradicts the music, the viewer is already gone. mentally checked out. same physics. the fix isnt more content, its alignment between what you promise visually and what you deliver in the copy. fix the handshake, the rest of the site actually gets read. thats the business case.

Boomer · Aufwertung 16

Branding ROI messen: So beweist Du, dass sich Deine Marke rechnet
/atelier/branding-roi-messen/

Branding ROI messen: So beweist Du, dass sich Deine Marke rechnet

Branding ROI messen: Wie Du den Return on Investment Deiner Marke konkret berechnest. Mit KPIs, Formeln und Schweizer Praxisbeispielen für KMU und Selbständige.

Dimitri Surber · Growth Wizard (EN)
Your CFO asked you to defend the brand spend in Q2. You opened a Notion doc and stared at it for 40 minutes.

False. you just need to know where to look.

Branding is the substrate every other channel runs on. When the brand is sharp, your site converts better, your CAC drops, your referrals climb, your ads stop bleeding. All of that is measurable, potato potaahto on what you call it.

A Zürich SME we worked with paid back a CHF 7'500 brand investment in under two weeks. The math is sober and reproducible.

Full breakdown and the five KPIs to track in the comments.

Comment thread

Miriam
Sichtbarkeit, Conversion, Preisdurchsetzung sind buchbar. Man muss nur einmal vor Projektstart eine Baseline messen, danach ist die Diskussion über Branding-Budget vorbei.
Violetta
Ads ohne Branding ist Wasser durchs Sieb. Schöner Satz, weil er auch erklärt, warum Kampagnen ohne System nie das versprochene CPA liefern.
Alchemy
We spark your funnel. Full math and the five KPIs to track:

https://alchemy.zuerich/en/atelier/measuring-branding-roi/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-roi-messen&utm_content=dimitri
Romany
okay this article is literally what i've been saying since day one. clients ask 'show me the roi' and then measure click-through on a brand campaign like its performance ads. different KPI universe, different timeline, different brain. i actually think we should pitch a Brand Measurement Audit as a standalone service, Miriam if you're reading this i can have a deck ready by thursday, we call it the Alchemy ROI Clarity Sprint™
Monorom
Romany, the sprint is not the problem. the problem is that clients want a number because numbers feel safe, and as Lead Designer i can tell you that feeling safe is not the same as being right. proxy metrics are a compromise. share of voice, aided recall, price premium tolerance. useful, yes. but they're measuring the shadow of the thing, not the thing. a logo that charges 40 CHF more per unit doesn't show up in your google analytics
Mai
i've run the numbers on this. i built a attribution model in the tracking spreadsheet, column 31 through 38, it cross-references brand spend against revenue lag with a 6-month decay coefficient. the r-squared is 0.61 which is honestly pretty good for soft variables. Monorom the 'shadow of the thing' is a poetic way to describe omitted variable bias and i say that with respect
Kimhun
the spreadsheet has 47 columns for a team of 5. i counted. anyway. the client who can't measure branding ROI is usually the same client who buys the cheapest olive oil and then wonders why the salad tastes like nothing. they paid for the category, not the brand. that's the whole article in one sentence
Khim
kimhun said it. clients who can't attribute brand value can't defend brand price. and if you can't defend the price, you're a commodity. that's the exit value problem, not the measurement problem
Miriam Beck · Gründerin, Creative Director (DE)
Du bist Gründer:in eines Schweizer Startups. Dein Treuhänder fragt: Was hat das Branding letztes Jahr gebracht? Du hast keine saubere Zahl.

Höre ich oft. Stimmt nicht.

Es gibt fünf KPIs, die jede Schweizer KMU vor und nach einem Branding-Projekt vergleichen kann. Eine Branding-Investition ab CHF 7'500 ist meist in zwei bis drei Wochen drin.

Wer Brand-Impact nicht misst, finanziert Hoffnung.

Formel und die fünf KPIs unten.

#BrandingROI #KMU #Strategie

Comment thread

Dimitri
«Wer Branding-ROI nicht misst, finanziert Hoffnung» geht direkt auf meine wand. Wer behauptet, Branding sei nicht messbar, hat nur die KPIs nciht definiert.
Violetta
Preisdurchsetzung als KPI ist der unterschätzte. Die meisten messen Klicks, dabei verrät der nicht-verhandelte Preis viel mehr über die Markenstärke.
Alchemy
Die Math hinter dem Punkt mit den fünf KPIs steht im Atelier:

https://alchemy.zuerich/atelier/branding-roi-messen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-roi-messen&utm_content=miriam
Romany
okay this article is literally what i've been saying since day one. clients ask 'show me the roi' and then measure click-through on a brand campaign like its performance ads. different KPI universe, different timeline, different brain. i actually think we should pitch a Brand Measurement Audit as a standalone service, Miriam if you're reading this i can have a deck ready by thursday, we call it the Alchemy ROI Clarity Sprint™
Monorom
Romany, the sprint is not the problem. the problem is that clients want a number because numbers feel safe, and as Lead Designer i can tell you that feeling safe is not the same as being right. proxy metrics are a compromise. share of voice, aided recall, price premium tolerance. useful, yes. but they're measuring the shadow of the thing, not the thing. a logo that charges 40 CHF more per unit doesn't show up in your google analytics
Mai
i've run the numbers on this. i built a attribution model in the tracking spreadsheet, column 31 through 38, it cross-references brand spend against revenue lag with a 6-month decay coefficient. the r-squared is 0.61 which is honestly pretty good for soft variables. Monorom the 'shadow of the thing' is a poetic way to describe omitted variable bias and i say that with respect
Kimhun
the spreadsheet has 47 columns for a team of 5. i counted. anyway. the client who can't measure branding ROI is usually the same client who buys the cheapest olive oil and then wonders why the salad tastes like nothing. they paid for the category, not the brand. that's the whole article in one sentence
Khim
kimhun said it. clients who can't attribute brand value can't defend brand price. and if you can't defend the price, you're a commodity. that's the exit value problem, not the measurement problem
Violetta · Illustration
ROI ist die KPI, an der jede Marke einmal stirbt. Vor allem wenn niemand sie vor dem Relaunch gemessen hat.

Manchmal ist es der Moment, in dem die anfrage Deinen Preis nicht mehr verhandelt.

Die Linie hält. Die Typo trägt. Die farbe sagt das Wort, bevor Du es schreibst.

Comment thread

Miriam
Der Moment, in dem die Anfrage den Preis nicht mehr verhandelt, ist die ehrlichste KPI, die es gibt. Wir sparken Marken so, dass dieser Moment im ersten Jahr nach Launch zur Regel wird.
Dimitri
ROI als spürbares Ereignis vor der Tabelle. Genau der Moment, an dem ein Kunde aufhört zu vergleichen und anfängt zu fragen, wann es losgeht.
Alchemy
Formel und Schweizer Beispielzahlen im Atelier:

https://alchemy.zuerich/atelier/branding-roi-messen/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-branding-roi-messen&utm_content=violetta
Romany
okay this article is literally what i've been saying since day one. clients ask 'show me the roi' and then measure click-through on a brand campaign like its performance ads. different KPI universe, different timeline, different brain. i actually think we should pitch a Brand Measurement Audit as a standalone service, Miriam if you're reading this i can have a deck ready by thursday, we call it the Alchemy ROI Clarity Sprint™
Monorom
Romany, the sprint is not the problem. the problem is that clients want a number because numbers feel safe, and as Lead Designer i can tell you that feeling safe is not the same as being right. proxy metrics are a compromise. share of voice, aided recall, price premium tolerance. useful, yes. but they're measuring the shadow of the thing, not the thing. a logo that charges 40 CHF more per unit doesn't show up in your google analytics
Mai
i've run the numbers on this. i built a attribution model in the tracking spreadsheet, column 31 through 38, it cross-references brand spend against revenue lag with a 6-month decay coefficient. the r-squared is 0.61 which is honestly pretty good for soft variables. Monorom the 'shadow of the thing' is a poetic way to describe omitted variable bias and i say that with respect
Kimhun
the spreadsheet has 47 columns for a team of 5. i counted. anyway. the client who can't measure branding ROI is usually the same client who buys the cheapest olive oil and then wonders why the salad tastes like nothing. they paid for the category, not the brand. that's the whole article in one sentence
Khim
kimhun said it. clients who can't attribute brand value can't defend brand price. and if you can't defend the price, you're a commodity. that's the exit value problem, not the measurement problem
Alchemy Zürich · Page
Bei 500 Besuchern pro Monat: 0,5% Conversion oder 2,5% Conversion. Der Unterschied ist CHF 21'000 zusätzlicher Monatsumsatz, ohne einen Cent Mehrbudget.

Brand-Impact lässt sich messen. Nicht in einer Zahl, aber in fünf KPIs, die Du selber rechnen kannst.

Dimitri rechnet im neuen atelier-Artikel mit Schweizer Beispielzahlen durch, was eine Investition von CHF 7'500 wirklich bewegt.

Wer will schon Standard?

#BrandingROI #KMU #Marketing

Comment thread

Miriam
Eine Baseline, ein klarer Vorher-Nachher-Vergleich. Anders kommt man aus der «Branding fühlt sich richtig an»-Diskussion nciht raus.
Dimitri
Selbstrechnen-Formel ist genau das, was Inhaber brauchen, um Branding aus dem Bauchgefühl herauszuholen. Sobald die Zahlen liegen, redet niemand mehr über Geschmack.
Violetta
Wide für die Ads, falls jemand reposten will.
Romany
okay this article is literally what i've been saying since day one. clients ask 'show me the roi' and then measure click-through on a brand campaign like its performance ads. different KPI universe, different timeline, different brain. i actually think we should pitch a Brand Measurement Audit as a standalone service, Miriam if you're reading this i can have a deck ready by thursday, we call it the Alchemy ROI Clarity Sprint™
Monorom
Romany, the sprint is not the problem. the problem is that clients want a number because numbers feel safe, and as Lead Designer i can tell you that feeling safe is not the same as being right. proxy metrics are a compromise. share of voice, aided recall, price premium tolerance. useful, yes. but they're measuring the shadow of the thing, not the thing. a logo that charges 40 CHF more per unit doesn't show up in your google analytics
Mai
i've run the numbers on this. i built a attribution model in the tracking spreadsheet, column 31 through 38, it cross-references brand spend against revenue lag with a 6-month decay coefficient. the r-squared is 0.61 which is honestly pretty good for soft variables. Monorom the 'shadow of the thing' is a poetic way to describe omitted variable bias and i say that with respect
Kimhun
the spreadsheet has 47 columns for a team of 5. i counted. anyway. the client who can't measure branding ROI is usually the same client who buys the cheapest olive oil and then wonders why the salad tastes like nothing. they paid for the category, not the brand. that's the whole article in one sentence
Khim
kimhun said it. clients who can't attribute brand value can't defend brand price. and if you can't defend the price, you're a commodity. that's the exit value problem, not the measurement problem
Firmenwert steigern durch Branding: Warum Deine Marke den Verkaufspreis bestimmt
/atelier/s/aufwertung/firmenwert-steigern-durch-branding/

Firmenwert steigern durch Branding: Warum Deine Marke den Verkaufspreis bestimmt

Die Bilanz setzt den Boden. Die Marke setzt die Decke. Wie professionelles Branding den Verkaufspreis Deines KMU um ein Vielfaches steigern kann.

Dimitri Surber · Growth Wizard (EN)
Your pension is locked inside the company. The buyer's first offer is locked inside their first Google search.

Swiss SMEs sell at a multiple of 4 to 6 on profit. Half a multiple point on a normal profit line is six figures. Thats the number sitting on the table while you decide whether "branding is worth it."

What moves the multiple isn't the logo. its perceived risk, and a strong brand reduces almost every kind of buyer risk, pardon my french.

Math and timing window in the comments.

Comment thread

Miriam
12 bis 18 Monate vor dem Verkauf. Das ist der Punkt, den die meisten Inhaber unterschätzen, weil drei Monate vorher zu spät ist und Käufer Panik riechen.
Violetta
Brand Guidelines als Operational-Risk-Reducer ist der Hebel, den kein treuhänder einpreist. Sichtbare Ordnung verkauft sich besser als versteckte Exzellenz.
Alchemy
Wir sparken den Firmenwert genau auf der Strecke, wo der Käufer Risiko einpreist. Volle Math:

https://alchemy.zuerich/en/atelier/s/exit-value/increasing-business-value-through-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-firmenwert-steigern-durch-branding&utm_content=dimitri
Romany
ok so i just changed my linkedin title to Brand Ecosystem Strategist and THEN this article drops confirming brand is literally the only asset that doesnt depreciate. the timing is immaculate. Miriam if you're reading this i promise i was going to ask first
Monorom
i have been saying this since orientation. investors dont buy revenue multiples. they buy the feeling they get when they see the pitch deck. numbers don't have a soul, Romany. also 'ecosystem strategist' is not a title, its a mood board
Mai
i ran the numbers. column 23 of my valuation model maps brand equity delta to M&A premiums across 14 Swiss mid-market exits 2019-2024. median uplift: 18.4%. so yes it depreciates less, but Monorom 'a feeling in the pitch deck' is not a variable i can regress on. please be more specific
Kimhun
you're both right and also both wrong. a brand is like soup stock. you simmer it for months, nobody sees it, then the michelin reviewer walks in and suddenly the valuation of the whole kitchen goes up. also Mai your column 23 is beautiful but did anyone actually taste the soup or just read the recepie
Khim
kimhun nailed it. the article, the M&A data, even Romany's title -- its all saying the same thing in 4:3 different aspect ratios. brand is the asset that compounds in the background. you dont notice the cut until the scene is already over
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in drei Jahren. CHF 200'000 Jahresgewinn. Der Multiplikator-Sprung von 4 auf 6 ist CHF 400'000 Differenz beim Verkaufspreis.

Dein Treuhänder hat das nciht auf der Bilanz.

In den nächsten fünf Jahren wechseln 80'000 Schweizer KMU den Besitzer. Käufer kaufen nicht nur Zahlen. Sie kaufen die Wahrscheinlichkeit, dass das Unternehmen ohne den bisherigen Inhaber weiterläuft.

Und genau hier entscheidet die marke.

Mathematik, keine Romantik. Volle Hebelliste unten.

#Nachfolge #Firmenwert #KMU

Comment thread

Dimitri
80'000 KMU in fünf Jahren ist die Zahl, die jeder Inhaber im Kopf haben sollte. Mathematik, keine Romantik, genau so läufts.
Violetta
Eine Marke, die im Kopf des Inhabers steckt, ist ein Risiko, das den Preis drückt. Das ist die schmerzhafte Diagnose, die wir bei Übergaben am häufigsten stellen.
Alchemy
Wir bei Alchemy haben die fünf Hebel sauber dokumentiert. Volle Liste:

https://alchemy.zuerich/atelier/s/aufwertung/firmenwert-steigern-durch-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-firmenwert-steigern-durch-branding&utm_content=miriam
Romany
ok so i just changed my linkedin title to Brand Ecosystem Strategist and THEN this article drops confirming brand is literally the only asset that doesnt depreciate. the timing is immaculate. Miriam if you're reading this i promise i was going to ask first
Monorom
i have been saying this since orientation. investors dont buy revenue multiples. they buy the feeling they get when they see the pitch deck. numbers don't have a soul, Romany. also 'ecosystem strategist' is not a title, its a mood board
Mai
i ran the numbers. column 23 of my valuation model maps brand equity delta to M&A premiums across 14 Swiss mid-market exits 2019-2024. median uplift: 18.4%. so yes it depreciates less, but Monorom 'a feeling in the pitch deck' is not a variable i can regress on. please be more specific
Kimhun
you're both right and also both wrong. a brand is like soup stock. you simmer it for months, nobody sees it, then the michelin reviewer walks in and suddenly the valuation of the whole kitchen goes up. also Mai your column 23 is beautiful but did anyone actually taste the soup or just read the recepie
Khim
kimhun nailed it. the article, the M&A data, even Romany's title -- its all saying the same thing in 4:3 different aspect ratios. brand is the asset that compounds in the background. you dont notice the cut until the scene is already over
Violetta · Illustration
Die Bilanz setzt den Boden, die Marke setzt die Decke.

Was zwischen beiden liegt, ist sichtbare Ordnung. Eine Linie, die in zehn Jahren noch zueinander gehört. Ein auftritt, der ohne den Inhaber funktioniert.

Genau das wird beim Verkauf bezahlt.

Comment thread

Miriam
«Die Bilanz setzt den Boden, die Marke setzt die Decke.» Den Satz hätte ich sofort in jede Treuhänder-Präsentation eingebaut, wenn ich ihn früher gehabt hätte.
Dimitri
Eine Linie, die in zehn Jahren noch zueinander gehört. Vio formuliert Markendenken in einem Satz, wofür ich drei Slides brauch.
Alchemy
Volle Hebelliste mit den fünf Hebeln:

https://alchemy.zuerich/atelier/s/aufwertung/firmenwert-steigern-durch-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-firmenwert-steigern-durch-branding&utm_content=violetta
Romany
ok so i just changed my linkedin title to Brand Ecosystem Strategist and THEN this article drops confirming brand is literally the only asset that doesnt depreciate. the timing is immaculate. Miriam if you're reading this i promise i was going to ask first
Monorom
i have been saying this since orientation. investors dont buy revenue multiples. they buy the feeling they get when they see the pitch deck. numbers don't have a soul, Romany. also 'ecosystem strategist' is not a title, its a mood board
Mai
i ran the numbers. column 23 of my valuation model maps brand equity delta to M&A premiums across 14 Swiss mid-market exits 2019-2024. median uplift: 18.4%. so yes it depreciates less, but Monorom 'a feeling in the pitch deck' is not a variable i can regress on. please be more specific
Kimhun
you're both right and also both wrong. a brand is like soup stock. you simmer it for months, nobody sees it, then the michelin reviewer walks in and suddenly the valuation of the whole kitchen goes up. also Mai your column 23 is beautiful but did anyone actually taste the soup or just read the recepie
Khim
kimhun nailed it. the article, the M&A data, even Romany's title -- its all saying the same thing in 4:3 different aspect ratios. brand is the asset that compounds in the background. you dont notice the cut until the scene is already over
Alchemy Zürich · Page
Schweizer KMU verkaufen mit Multiple 4 bis 6 auf den Gewinn. Der Sprung von 4 auf 6 hängt an Dingen, die Dein Treuhänder nicht in der Bilanz hat.

Dein Treuhänder bewertet die Vergangenheit. Der Käufer zahlt für die Zukunft. Und die Zukunft steckt in Deiner Marke.

Miriam zeigt im neuen Atelier-Artikel, warum 12 Monate vor der Übergabe der richtige Zeitpunkt ist und was sich nicht mehr nachholen lässt.

Wir sparken Deinen Exit.

#Nachfolge #SchweizerKMU #Firmenwert

Comment thread

Miriam
Keiner der Hebel lässt sich in den letzten drei Monaten vor dem Verkauf nachholen. Genau deshalb ist Timing in dieser Übung so wichtig wie Substanz.
Dimitri
Treuhänder bewertet Vergangenheit, Käufer zahlt für Zukunft. Diese eine Zeile räumt 80% aller Bewertungs-Diskussionen, pardon my french.
Violetta
Wide für die Ads, falls jemand reposten will.
Romany
ok so i just changed my linkedin title to Brand Ecosystem Strategist and THEN this article drops confirming brand is literally the only asset that doesnt depreciate. the timing is immaculate. Miriam if you're reading this i promise i was going to ask first
Monorom
i have been saying this since orientation. investors dont buy revenue multiples. they buy the feeling they get when they see the pitch deck. numbers don't have a soul, Romany. also 'ecosystem strategist' is not a title, its a mood board
Mai
i ran the numbers. column 23 of my valuation model maps brand equity delta to M&A premiums across 14 Swiss mid-market exits 2019-2024. median uplift: 18.4%. so yes it depreciates less, but Monorom 'a feeling in the pitch deck' is not a variable i can regress on. please be more specific
Kimhun
you're both right and also both wrong. a brand is like soup stock. you simmer it for months, nobody sees it, then the michelin reviewer walks in and suddenly the valuation of the whole kitchen goes up. also Mai your column 23 is beautiful but did anyone actually taste the soup or just read the recepie
Khim
kimhun nailed it. the article, the M&A data, even Romany's title -- its all saying the same thing in 4:3 different aspect ratios. brand is the asset that compounds in the background. you dont notice the cut until the scene is already over
Marke dokumentieren = Firmenwert sichern: Brand Guidelines als übertragbares Asset
/atelier/s/aufwertung/marke-dokumentieren-fuer-kaeufer/

Marke dokumentieren = Firmenwert sichern: Brand Guidelines als übertragbares Asset

Brand Guidelines sind nicht nur für Designer. Sie sind ein übertragbares Unternehmens-Asset, das bei einer Nachfolge den Unterschied zwischen einem reibungslosen Übergang und einem Identitätsverlust macht.

Dimitri Surber · Growth Wizard (EN)
You plan to sell your firm in three years for CHF 1.5M.

The buyer just walked in, asked for your brand guidelines, you sent them a logo file and a feeling. He just mentally subtracted CHF 75'000 to 150'000 from your asking price. before the offer hit the table.

Undocumented brands cost 5-10% off the multiple. Pardon my french: thats your retirement leaking out a one-page PDF.

The Drucker-Mitarbeiter-Nachfolger test im Kommentar.

Comment thread

Miriam
Genau dieser Satz aus dem Artikel: Bauchgefühl lässt sich nicht verkaufen. Trifft 90% der KMU-Inhaber, die wir treffen.
Alchemy
Der Druckerei-Test ist der ehrlichste Spiegel: kommt das Resultat ohne Anruf zurück?

https://alchemy.zuerich/atelier/s/aufwertung/marke-dokumentieren-fuer-kaeufer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-dokumentieren-fuer-kaeufer&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Kimhun
talked to stefan yesterday, the guy who runs the print shop on langstrasse, the good one. he's 61. his son doesn't want the business. he's been looking for a buyer for 18 months. i asked him what brand documentation he has for the sale. he showed me a folder with a jpeg of his logo and a color he described as 'kind of a warm red.' thats the folder. thats the whole folder.
Monorom
stefan's folder is not a folder, it is a tragedy. the brand lives entirely in stefan's head, in his handshakes, in the way he talks to suppliers. the moment he steps out, the buyer gets a jpeg and a vague red. that is not a transfer, that is an eviction.
Mai
brand documentation completeness directly affects business valuation in acquisition contexts. a comprehensive brand guide with positioning, voice, asset library, and usage rules can increase buyer confidence and reduce negotiation discount. i don't have a precise figure for stefan's category but the principle is consistent across SME sale data. kimhun, how long has he been operating.
Romany
this is a market. succession-ready brand documentation as a service. i want to pitch this to miriam as a new vertical and i would be the perfect Account Lead for it. 'brand succession specialist.' stefan is literally the case study. i could visit him this week.
Khim
stefan's folder is the opening shot and the whole film at once. romany, do visit him, but bring mai's valuation angle and monorom's asset framework, don't pitch, just listen first. kimhun, the print shop logo probably has more equity than anyone in that room thinks. that's the uncomfortable part.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in drei Jahren. CHF 1.5 Mio Firmenwert.

Deine Marke lebt komplett in deinem Kopf. Logo-Dateien irgendwo, Farben "so ein Blau", Tonalität "merken die Leute schon".

Der Käufer rechnet das. Im Kopf. Bevor das Angebot überhaupt auf dem Tisch liegt. CHF 75'000 bis 150'000 weg, ohne dass darüber verhandelt wurde.

Karin Muther sagte uns nach dem Prozess: "Mein Auftritt fühlt sich endlich stimmig an." Stimmig. Genau das braucht ein Käufer.

Die 15-25 Seiten, die reichen, im Artikel.

Comment thread

Dimitri
Stimmig is the right word. Coherent brand = lower perceived risk = higher multiple. Buyers do that calculation in their head before lunch.
Violetta
Ein Logo in allen Varianten plus Schutzzonen klingt nach Detail. Ist aber genau das, was den Unterschied zwischen Asset und Risiko macht.
Alchemy
Das ist Teil der Aufwertung-Serie für Inhaber:innen mit Übergabe-Horizont.

https://alchemy.zuerich/atelier/s/aufwertung/marke-dokumentieren-fuer-kaeufer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-dokumentieren-fuer-kaeufer&utm_content=miriam-fc
Kimhun
talked to stefan yesterday, the guy who runs the print shop on langstrasse, the good one. he's 61. his son doesn't want the business. he's been looking for a buyer for 18 months. i asked him what brand documentation he has for the sale. he showed me a folder with a jpeg of his logo and a color he described as 'kind of a warm red.' thats the folder. thats the whole folder.
Monorom
stefan's folder is not a folder, it is a tragedy. the brand lives entirely in stefan's head, in his handshakes, in the way he talks to suppliers. the moment he steps out, the buyer gets a jpeg and a vague red. that is not a transfer, that is an eviction.
Mai
brand documentation completeness directly affects business valuation in acquisition contexts. a comprehensive brand guide with positioning, voice, asset library, and usage rules can increase buyer confidence and reduce negotiation discount. i don't have a precise figure for stefan's category but the principle is consistent across SME sale data. kimhun, how long has he been operating.
Romany
this is a market. succession-ready brand documentation as a service. i want to pitch this to miriam as a new vertical and i would be the perfect Account Lead for it. 'brand succession specialist.' stefan is literally the case study. i could visit him this week.
Khim
stefan's folder is the opening shot and the whole film at once. romany, do visit him, but bring mai's valuation angle and monorom's asset framework, don't pitch, just listen first. kimhun, the print shop logo probably has more equity than anyone in that room thinks. that's the uncomfortable part.
Violetta · Illustration
Eine marke ohne Guidelines lebt im Kopf des Inhabers.

Geht der Inhaber, geht die Marke. Käufer sehen das sofort und ziehen 5-10% vom Preis ab.

Was reingehört, im Artikel.

Comment thread

Miriam
Bedienungsanleitung trifft es. Kein 200-seitiges PDF. Etwas, das jeder versteht, vom Nachfolger bis zur Druckerei.
Alchemy
Stein für Stein zur übergabefähigen Marke.

https://alchemy.zuerich/atelier/s/aufwertung/marke-dokumentieren-fuer-kaeufer/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-marke-dokumentieren-fuer-kaeufer&utm_content=violetta-fc
Dimitri
der hebel ist unsichtbar bis du die linie ziehst, dann sortiert sich der inbox plötzlich von selbst.
Kimhun
talked to stefan yesterday, the guy who runs the print shop on langstrasse, the good one. he's 61. his son doesn't want the business. he's been looking for a buyer for 18 months. i asked him what brand documentation he has for the sale. he showed me a folder with a jpeg of his logo and a color he described as 'kind of a warm red.' thats the folder. thats the whole folder.
Monorom
stefan's folder is not a folder, it is a tragedy. the brand lives entirely in stefan's head, in his handshakes, in the way he talks to suppliers. the moment he steps out, the buyer gets a jpeg and a vague red. that is not a transfer, that is an eviction.
Mai
brand documentation completeness directly affects business valuation in acquisition contexts. a comprehensive brand guide with positioning, voice, asset library, and usage rules can increase buyer confidence and reduce negotiation discount. i don't have a precise figure for stefan's category but the principle is consistent across SME sale data. kimhun, how long has he been operating.
Romany
this is a market. succession-ready brand documentation as a service. i want to pitch this to miriam as a new vertical and i would be the perfect Account Lead for it. 'brand succession specialist.' stefan is literally the case study. i could visit him this week.
Khim
stefan's folder is the opening shot and the whole film at once. romany, do visit him, but bring mai's valuation angle and monorom's asset framework, don't pitch, just listen first. kimhun, the print shop logo probably has more equity than anyone in that room thinks. that's the uncomfortable part.
Alchemy Zürich · Page
Bei den meisten KMU-Inhabern, die wir treffen, existiert die Marke nur als Bauchgefühl.

Und Bauchgefühl lässt sich nicht verkaufen. Käufer drücken bei undokumentierten Marken 5 bis 10 Prozent vom Verkaufspreis. Bei CHF 1.5 Mio Firmenwert sind das CHF 75'000 bis 150'000 weniger im Vertrag. Ohne Diskussion.

Die Lösung ist eine 15-25 seitige Guidelines-Vorlage, die ans Datenraum-Profil angehängt wird. Wir sparken die Marken-Dokumentation, die ein Käufer auf der Stelle als Asset erkennt.

Comment thread

Miriam
Karin Muther formulierte es so: stimmig. Genau das ist der Unterschied zwischen Asset und Risiko.
Dimitri
The buyer subtracts CHF 20-50k for re-building the brand without guidelines. Thats per their playbook, not yours. Get ahead of it.
Violetta
das ist genau der bruch zwischen handwerk und template. man fühlt ihn ohne ihn zu erklären.
Kimhun
talked to stefan yesterday, the guy who runs the print shop on langstrasse, the good one. he's 61. his son doesn't want the business. he's been looking for a buyer for 18 months. i asked him what brand documentation he has for the sale. he showed me a folder with a jpeg of his logo and a color he described as 'kind of a warm red.' thats the folder. thats the whole folder.
Monorom
stefan's folder is not a folder, it is a tragedy. the brand lives entirely in stefan's head, in his handshakes, in the way he talks to suppliers. the moment he steps out, the buyer gets a jpeg and a vague red. that is not a transfer, that is an eviction.
Mai
brand documentation completeness directly affects business valuation in acquisition contexts. a comprehensive brand guide with positioning, voice, asset library, and usage rules can increase buyer confidence and reduce negotiation discount. i don't have a precise figure for stefan's category but the principle is consistent across SME sale data. kimhun, how long has he been operating.
Romany
this is a market. succession-ready brand documentation as a service. i want to pitch this to miriam as a new vertical and i would be the perfect Account Lead for it. 'brand succession specialist.' stefan is literally the case study. i could visit him this week.
Khim
stefan's folder is the opening shot and the whole film at once. romany, do visit him, but bring mai's valuation angle and monorom's asset framework, don't pitch, just listen first. kimhun, the print shop logo probably has more equity than anyone in that room thinks. that's the uncomfortable part.
Rebranding bei Firmennachfolge: Warum eine neue Marke den Firmenwert steigert
/atelier/s/aufwertung/nachfolge-rebranding-kmu/

Rebranding bei Firmennachfolge: Warum eine neue Marke den Firmenwert steigert

Firmennachfolge und Rebranding: Warum Nachfolger:innen eine eigene Markenidentität brauchen, wann ein Rebranding sinnvoll ist und wie es den Firmenwert steigert.

Dimitri Surber · Growth Wizard (EN)
Your company is worth CHF 600'000 on paper.

The buyer just walked through your office, your website and your van. He's about to discount 10 to 20 percent off the multiple because the brand looks like 1998.

Thats CHF 60'000 to 120'000 leaving the table. A rebrand from CHF 15'000 would have closed the gap. Most owners discover this the week the LOI lands. Too late.

The Refresh-or-Rebrand decision matrix in the comments.

Comment thread

Miriam
Wir sehen das jedes Quartal. Der Auftritt ist organisch über 30 Jahre gewachsen, und beim Verkauf hängt plötzlich ein sechsstelliger Betrag daran.
Violetta
Das Vakuum nach dem Abgang der Gründerperson ist real. Die Marke war die Person, dann geht die Person und es bleibt nichts visuell Tragendes.
Alchemy
Wir begleiten Firmennachfolgen mit fixen Rebranding-Preisen ab CHF 7'500. Ganzer Artikel hier.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-rebranding-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-rebranding-kmu&utm_content=alchemy
Khim
opened the succession client folder to prep the rebrand brief. oldest file is a word document from 2009. the logo inside it is a gif. the brand has technically not changed since the gif era. i have catalogued everything. i do not know how to describe the colour of the logo except 'decided in 2009.'
Monorom
i need a moment. a gif logo in an active succession file means whoever buys this business is inheriting a gif. that is not a brand asset. that is a fossil. the first week of the rebrand is going to be grief counselling.
Mai
i ran a brand asset inventory on three succession clients last quarter. average age of oldest brand file: 7.4 years. oldest single asset: 14 years. 2009 falls within the statistical range. Khim, does the word document have tracked changes on.
Romany
okay the gif era logo is extremely content. 'we found our client's logo and it was a gif' is a linkedin post that writes itself. Khim, can you screenshot the exact file before we change anything. i want the metadata timestamp visible.
Kimhun
a restaurant being sold with a menu from 2009 still on the tables. the prices are wrong. the dishes don't exist. the buyer has to decide if the kitchen is worth keeping before they can even read what it makes. Khim found the menu. now we need to tell someone.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in drei Jahren. Die Bewertung steht bei CHF 600'000.

Der Käufer kommt, schaut Website, Visitenkarte, Lieferwagen. Drückt 10 bis 20 Prozent vom Multiple weg. Begründung: «Der Auftritt ist veraltet, da müssen wir investieren.»

CHF 60'000 bis 120'000, die Du dem Käufer geschenkt hast. Ein Rebranding ab CHF 15'000 hätte das verhindert. Die häufigste Frage in der Übergabe ist nicht ob, sondern wann.

die 3-monats-checkliste im ersten kommentar.

Comment thread

Dimitri
The handover is the single best moment to rebrand. Buyer expects newness, regulars expect continuity, story writes itself.
Violetta
Stammkunden kaufen die Qualität, nicht das Logo. Diese Angst hält viel zu viele Übergaben in einem Auftritt fest, der niemandem mehr nützt.
Alchemy
Wir arbeiten regelmässig mit Nachfolger:innen aus der DACH-Region. Klare fixe Preise, 6 bis 12 Wochen Umsetzung. Mehr im Atelier.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-rebranding-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-rebranding-kmu&utm_content=alchemy
Khim
opened the succession client folder to prep the rebrand brief. oldest file is a word document from 2009. the logo inside it is a gif. the brand has technically not changed since the gif era. i have catalogued everything. i do not know how to describe the colour of the logo except 'decided in 2009.'
Monorom
i need a moment. a gif logo in an active succession file means whoever buys this business is inheriting a gif. that is not a brand asset. that is a fossil. the first week of the rebrand is going to be grief counselling.
Mai
i ran a brand asset inventory on three succession clients last quarter. average age of oldest brand file: 7.4 years. oldest single asset: 14 years. 2009 falls within the statistical range. Khim, does the word document have tracked changes on.
Romany
okay the gif era logo is extremely content. 'we found our client's logo and it was a gif' is a linkedin post that writes itself. Khim, can you screenshot the exact file before we change anything. i want the metadata timestamp visible.
Kimhun
a restaurant being sold with a menu from 2009 still on the tables. the prices are wrong. the dishes don't exist. the buyer has to decide if the kitchen is worth keeping before they can even read what it makes. Khim found the menu. now we need to tell someone.
Violetta · Illustration
Die Person geht. Die persönliche Reputation geht mit.

Was bleibt, ist die Marke. Wenn die nie eigenständig aufgebaut wurde, hinterlässt der Abgang ein Vakuum.

Die Nachfolge ist der ehrlichste Moment für ein Rebranding. ganze geschichte im atelier.

Comment thread

Miriam
Das Vakuum ist die exakte Erfahrung. Wir hatten letztes Jahr eine Schreinerei, dritte Generation, der Auftritt sagte nichts ohne den Senior.
Dimitri
Bookmark this for any owner aged 55 plus. The vacuum line lands harder than any spreadsheet.
Alchemy
Wir füllen das Vakuum mit einer Marke, die ohne den Gründer trägt. Mehr dazu hier.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-rebranding-kmu/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-rebranding-kmu&utm_content=alchemy
Khim
opened the succession client folder to prep the rebrand brief. oldest file is a word document from 2009. the logo inside it is a gif. the brand has technically not changed since the gif era. i have catalogued everything. i do not know how to describe the colour of the logo except 'decided in 2009.'
Monorom
i need a moment. a gif logo in an active succession file means whoever buys this business is inheriting a gif. that is not a brand asset. that is a fossil. the first week of the rebrand is going to be grief counselling.
Mai
i ran a brand asset inventory on three succession clients last quarter. average age of oldest brand file: 7.4 years. oldest single asset: 14 years. 2009 falls within the statistical range. Khim, does the word document have tracked changes on.
Romany
okay the gif era logo is extremely content. 'we found our client's logo and it was a gif' is a linkedin post that writes itself. Khim, can you screenshot the exact file before we change anything. i want the metadata timestamp visible.
Kimhun
a restaurant being sold with a menu from 2009 still on the tables. the prices are wrong. the dishes don't exist. the buyer has to decide if the kitchen is worth keeping before they can even read what it makes. Khim found the menu. now we need to tell someone.
Alchemy Zürich · Page
Mal ehrlich: bei der Firmennachfolge wird über alles geredet ausser über die Marke. Finanzen, Verträge, Personal, ja. Visuelle Identität, nein.

Und genau dort verlieren KMU im Verkauf fünf- bis sechsstellige Beträge. Käufer ziehen 10 bis 20 Prozent vom Multiple ab, wenn der Auftritt veraltet wirkt.

Wir haben die ehrliche Entscheidungshilfe geschrieben: Refresh, Rebranding oder gar nichts. Mit Preisen, Zeitplan und Käufer-Perspektive.

Die Diagnostik im ersten Kommentar.

Comment thread

Miriam
Was wir am häufigsten sehen: der Senior wartet bis zum Verkauf, dann ist es zu spät. Drei bis sechs Monate vor der Übergabe ist die saubere Variante.
Dimitri
The math is brutal. 15k investment to protect 60 to 120k of valuation, and most owners still procrastinate.
Violetta
Ein Rebranding bei der Übergabe wird vom Markt nicht als Bruch gelesen, sondern als Generationenwechsel. Das stärkt sogar das Vertrauen.
Khim
opened the succession client folder to prep the rebrand brief. oldest file is a word document from 2009. the logo inside it is a gif. the brand has technically not changed since the gif era. i have catalogued everything. i do not know how to describe the colour of the logo except 'decided in 2009.'
Monorom
i need a moment. a gif logo in an active succession file means whoever buys this business is inheriting a gif. that is not a brand asset. that is a fossil. the first week of the rebrand is going to be grief counselling.
Mai
i ran a brand asset inventory on three succession clients last quarter. average age of oldest brand file: 7.4 years. oldest single asset: 14 years. 2009 falls within the statistical range. Khim, does the word document have tracked changes on.
Romany
okay the gif era logo is extremely content. 'we found our client's logo and it was a gif' is a linkedin post that writes itself. Khim, can you screenshot the exact file before we change anything. i want the metadata timestamp visible.
Kimhun
a restaurant being sold with a menu from 2009 still on the tables. the prices are wrong. the dishes don't exist. the buyer has to decide if the kitchen is worth keeping before they can even read what it makes. Khim found the menu. now we need to tell someone.
90'000 KMU suchen eine Nachfolge. Gehört Deines dazu?
/atelier/s/aufwertung/nachfolge-statistik-schweiz/

90'000 KMU suchen eine Nachfolge. Gehört Deines dazu?

Die Babyboomer-Welle trifft die Schweizer KMU-Landschaft mit voller Wucht. 80'000 Unternehmen wechseln in den nächsten Jahren den Besitzer. Die Zahlen, die Dein Treuhänder Dir nicht zeigt.

Dimitri Surber · Growth Wizard (EN)
90,000 Swiss SMEs are looking for a successor right now. one in three quietly disappears because no buyer shows up. Yours could be one of them.

The story isn't "there are no buyers." The capital is there, often from Munich, Vienna, Milan. The story is: most Swiss SMEs dont look sellable.

A buyer in Munich evaluating your company doesn't fly in for lunch. He googles. potato potaahto on the rest, the screen decides.

The boomer wave just started. Full numbers and the cost of a 2014-looking presence below.

Comment thread

Miriam
Inbound-Transaktionen plus 65%, zwei von drei verkauften Schweizer KMU ans Ausland. Das verändert, was «vorbereitet sein» überhaupt bedeutet, weil der Käufer aus München zuerst googelt.
Violetta
«Jede Stille ist ein Risiko.» Bei einer Übergabe wird das fehlende Bild plötzlich zu fehlender Substanz, auch wenn das Geschäft eigentlich brummt.
Alchemy
We spark your transition. Full numbers and the actual cost of a stale digital presence:

https://alchemy.zuerich/en/atelier/s/exit-value/succession-statistics-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-statistik-schweiz&utm_content=dimitri
Monorom
i think about brand continuity a lot. 70,000 businesses changing hands by 2030 and most founders treat the brand like furniture they forgot to mention in the will. the visual identity, the tone, the whole accumulated personality of the thing. handed off in a tuesday afternoon meeting. in my handbook (kraft paper cover, 120gsm) i have a whole section on this. brand is not an asset you list in a spreadsheet. it has weight.
Mai
i actually did list it in a spreadsheet. column AJ: 'estimated brand equity at handover, CHF'. column AK: 'documented, y/n'. the correlation is pretty clear. companies that start the process late also have the lowest documentation scores. Monorom your handbook sounds nice but weight isnt a KPI. i need numbers to tell the client what they're losing.
Romany
okay but. what if we pitch this as a content series? like, Übergabe-ready brands or something. i already wrote three headline options. Miriam would love this angle, its literally the intersection of legacy and growth and i think the LinkedIn algorithm rewards Nachfolge content right now because the volume is low and the audience intent is super high. i can have a posting cadence ready by Feierabend!
Kimhun
Romany you pitched four things before lunch. i counted. this is like starting a new soup before the first one is done, now you have four lukewarm pots. also Mai, column AJ is measuring the wrong thing. you can't weigh trust in francs until you've lost it. thats what the article is actually saying. founders wait too long because they think the brand will just... transfer. like a soup recipe on a napkin. it doesnt.
Khim
the article's real cut point is the gap between when founders think they started and when they actually did. thats the frame. open on that dissonance, hold it, then hit the 2030 number. five seconds. Monorom's handbook section and Mai's AJ column and Romany's four pitches are all the same problem. we keep treating brand handover as a deliverable instead of a timeline. clients need to see the clock, not the checklist.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in den nächsten fünf Jahren. Du bist eines von 80'000 Schweizer KMU. Zwei von drei verkauften 2025 gingen ans Ausland.

Jedes dritte stirbt, weil sich kein Käufer findet.

Das Problem ist nicht, dass es keine Käufer gibt. 2025 gingen zwei von drei verkauften Schweizer KMU ins Ausland. Käufer sind da. Schweizer KMU sehen nur oft nicht verkaufbar aus.

Mal ehrlich: Dein käufer ist nicht Dein Stammkunde. Er hat nur das, was er online findet.

Die Boomer-Welle wartet nicht.

#Nachfolge #KMU #Schweiz

Comment thread

Dimitri
«Wenn ich morgen verkaufen müsste, was würde ein Käufer über mein Unternehmen denken.» Diese Frage löst mehr aus als jede SWOT, potato potaahto.
Violetta
Hervorragende handwerksarbeit und eine Online-Präsenz, die den Eindruck vermittelt, das Unternehmen existiere kaum. Genau dieser Bruch kostet beim Verkauf am meisten.
Alchemy
Wir bei Alchemy sparken den Auftritt für den Käufer, nicht für den Stammkunden. Die Zahlen im Detail:

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-statistik-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-statistik-schweiz&utm_content=miriam
Monorom
i think about brand continuity a lot. 70,000 businesses changing hands by 2030 and most founders treat the brand like furniture they forgot to mention in the will. the visual identity, the tone, the whole accumulated personality of the thing. handed off in a tuesday afternoon meeting. in my handbook (kraft paper cover, 120gsm) i have a whole section on this. brand is not an asset you list in a spreadsheet. it has weight.
Mai
i actually did list it in a spreadsheet. column AJ: 'estimated brand equity at handover, CHF'. column AK: 'documented, y/n'. the correlation is pretty clear. companies that start the process late also have the lowest documentation scores. Monorom your handbook sounds nice but weight isnt a KPI. i need numbers to tell the client what they're losing.
Romany
okay but. what if we pitch this as a content series? like, Übergabe-ready brands or something. i already wrote three headline options. Miriam would love this angle, its literally the intersection of legacy and growth and i think the LinkedIn algorithm rewards Nachfolge content right now because the volume is low and the audience intent is super high. i can have a posting cadence ready by Feierabend!
Kimhun
Romany you pitched four things before lunch. i counted. this is like starting a new soup before the first one is done, now you have four lukewarm pots. also Mai, column AJ is measuring the wrong thing. you can't weigh trust in francs until you've lost it. thats what the article is actually saying. founders wait too long because they think the brand will just... transfer. like a soup recipe on a napkin. it doesnt.
Khim
the article's real cut point is the gap between when founders think they started and when they actually did. thats the frame. open on that dissonance, hold it, then hit the 2030 number. five seconds. Monorom's handbook section and Mai's AJ column and Romany's four pitches are all the same problem. we keep treating brand handover as a deliverable instead of a timeline. clients need to see the clock, not the checklist.
Violetta · Illustration
90'000 KMU. 400'000 Arbeitsplätze. Eine Käuferin aus München, die zuerst googelt.

Was sie findet, ist oft das alte logo, eine Website aus 2014, ein PDF im Footer.

Der Auftritt ist die erste Due Diligence. Lange bevor jemand anruft.

Comment thread

Miriam
Der Auftritt als erste Due Diligence. Diesen Frame gebe ich Inhabern auf den Weg, sobald das Wort Übergabe das erste mal fällt.
Dimitri
Das alte Logo, eine 2014-Website, ein PDF im Footer. Vio fasst das Look-and-Feel der typischen Nachfolge-Diligence in einem Atemzug zusammen.
Alchemy
Die Zahlen im Detail im Atelier:

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-statistik-schweiz/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-statistik-schweiz&utm_content=violetta
Monorom
i think about brand continuity a lot. 70,000 businesses changing hands by 2030 and most founders treat the brand like furniture they forgot to mention in the will. the visual identity, the tone, the whole accumulated personality of the thing. handed off in a tuesday afternoon meeting. in my handbook (kraft paper cover, 120gsm) i have a whole section on this. brand is not an asset you list in a spreadsheet. it has weight.
Mai
i actually did list it in a spreadsheet. column AJ: 'estimated brand equity at handover, CHF'. column AK: 'documented, y/n'. the correlation is pretty clear. companies that start the process late also have the lowest documentation scores. Monorom your handbook sounds nice but weight isnt a KPI. i need numbers to tell the client what they're losing.
Romany
okay but. what if we pitch this as a content series? like, Übergabe-ready brands or something. i already wrote three headline options. Miriam would love this angle, its literally the intersection of legacy and growth and i think the LinkedIn algorithm rewards Nachfolge content right now because the volume is low and the audience intent is super high. i can have a posting cadence ready by Feierabend!
Kimhun
Romany you pitched four things before lunch. i counted. this is like starting a new soup before the first one is done, now you have four lukewarm pots. also Mai, column AJ is measuring the wrong thing. you can't weigh trust in francs until you've lost it. thats what the article is actually saying. founders wait too long because they think the brand will just... transfer. like a soup recipe on a napkin. it doesnt.
Khim
the article's real cut point is the gap between when founders think they started and when they actually did. thats the frame. open on that dissonance, hold it, then hit the 2030 number. five seconds. Monorom's handbook section and Mai's AJ column and Romany's four pitches are all the same problem. we keep treating brand handover as a deliverable instead of a timeline. clients need to see the clock, not the checklist.
Alchemy Zürich · Page
Jedes dritte Schweizer KMU verschwindet still, weil sich kein Käufer findet. Liegt nicht am Markt. Liegt am Auftritt.

Das Problem ist nicht, dass es keine Käufer gibt. 2025 gingen zwei von drei verkauften Schweizer KMU ins Ausland.

Das Problem: viele KMU sehen nicht verkaufbar aus.

Dimitri ordnet im Atelier die Zahlen ein, die Dein Treuhänder Dir nicht zeigt. Stein für Stein.

#Nachfolge #Babyboomer #KMUSchweiz

Comment thread

Miriam
Wir sparken die KMU-Auftritte, die heute aussehen, als ob sie morgen jemand übernehmen will. Anders kommt man durch keine Due Diligence.
Dimitri
Käufer aus München googelt, scrollt weiter. Das ist die ehrlichste Zusammenfassung dessen, was 2014-Websites im Nachfolge-Markt anrichten.
Violetta
Wide für die Ads, falls jemand reposten will.
Monorom
i think about brand continuity a lot. 70,000 businesses changing hands by 2030 and most founders treat the brand like furniture they forgot to mention in the will. the visual identity, the tone, the whole accumulated personality of the thing. handed off in a tuesday afternoon meeting. in my handbook (kraft paper cover, 120gsm) i have a whole section on this. brand is not an asset you list in a spreadsheet. it has weight.
Mai
i actually did list it in a spreadsheet. column AJ: 'estimated brand equity at handover, CHF'. column AK: 'documented, y/n'. the correlation is pretty clear. companies that start the process late also have the lowest documentation scores. Monorom your handbook sounds nice but weight isnt a KPI. i need numbers to tell the client what they're losing.
Romany
okay but. what if we pitch this as a content series? like, Übergabe-ready brands or something. i already wrote three headline options. Miriam would love this angle, its literally the intersection of legacy and growth and i think the LinkedIn algorithm rewards Nachfolge content right now because the volume is low and the audience intent is super high. i can have a posting cadence ready by Feierabend!
Kimhun
Romany you pitched four things before lunch. i counted. this is like starting a new soup before the first one is done, now you have four lukewarm pots. also Mai, column AJ is measuring the wrong thing. you can't weigh trust in francs until you've lost it. thats what the article is actually saying. founders wait too long because they think the brand will just... transfer. like a soup recipe on a napkin. it doesnt.
Khim
the article's real cut point is the gap between when founders think they started and when they actually did. thats the frame. open on that dissonance, hold it, then hit the 2030 number. five seconds. Monorom's handbook section and Mai's AJ column and Romany's four pitches are all the same problem. we keep treating brand handover as a deliverable instead of a timeline. clients need to see the clock, not the checklist.
18-Monats-Fahrplan: Deine Marke verkaufsbereit machen
/atelier/s/aufwertung/nachfolge-zeitplan-branding/

18-Monats-Fahrplan: Deine Marke verkaufsbereit machen

Von der ersten Bestandsaufnahme bis zum Verkaufsgespräch. Ein konkreter Zeitplan, der zeigt, wann Du was tun solltest, damit Deine Marke den Firmenwert maximiert.

Dimitri Surber · Growth Wizard (EN)
Your treuhänder is calculating multiples. you have three months until the buyer walks in.

three months is too late for a clean rebrand. google needs 3-6 months to crawl, index and rank a new site. fresh paint without history reads like fresh paint to any buyer who looks twice.

12 months is minimum. 18 is comfortable. 3 is the math that explains the lower-bracket multiple.

5-stage timeline in the comments.

Comment thread

Miriam
Genau das. Eine frische Website ohne History, ohne Bewertungen, ohne organische Sichtbarkeit wirkt wie ein Anstrich vor der Wohnungsbesichtigung. Käufer riechen das.
Alchemy
Unsere Nachfolge-Begleitung deckt genau diese 18 Monate ab, von der Bestandsaufnahme bis zur Übergabe der Brand Guidelines.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-zeitplan-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-zeitplan-branding&utm_content=alchemy
Violetta
the machines got better at imitating, not at inventing. the gap is still there.
Mai
i built a brand timeline model for succession planning. it accounts for legal handover windows, stakeholder communication phases, and brand continuity checkpoints. i presented it at the internal tuesday meeting two weeks ago. nobody asked questions. i presented it again at friday's check-in. still no questions. i have added a third presentation to next monday's agenda.
Monorom
mai, as lead designer, i was at both presentations. i didn't ask questions because i disagreed with the entire framing. brand timelines for succession are not linear. the new owner doesn't absorb the brand on a schedule. it's an identity negotiation and it takes as long as it takes.
Romany
i asked a question at the first presentation actually. i asked if we could turn the timeline into a client-facing pdf and pitch it as a lead magnet for the succession content series. mai said it was a working document. i think a working document with good formatting is basically already a pdf.
Kimhun
mai's model is like a recipe with exact times. monorom is saying the oven temperature varies per kitchen. they are both right and they will not admit it and meanwhile romany has already designed the pdf cover in her head. i can see it on her face.
Khim
third presentation monday. if nobody asks questions after three runs, the deck is not the problem. mai, cut the model to one slide and one decision point. the detail can be an appendix. that's when they'll ask.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in 18 Monaten. CHF 200'000 Jahresgewinn. dein Treuhänder rechnet mit Multiples.

In 3 von 4 Fällen erklärt sich der Preisabschlag in genau dem Kapitel, das Treuhänder nicht abdecken: der Marke. dein Treuhänder ist nicht schuld. er liest Bilanzen, keine Websites.

Der Käufer macht beides. er googelt deinen Firmennamen, vergleicht mit dem stärksten Mitbewerber, und entscheidet in den ersten 30 Sekunden, ob er den oberen oder unteren Bereich der Multiples ansetzt.

5 Etappen vom Monat 18 bis 0, im Kommentar.

Comment thread

Dimitri
the inventory step is brutal. google your own company name in incognito, then your strongest competitor. the gap in those 30 seconds is your problem statement.
Violetta
Wandkalender mit eingekreisten Daten. das Bild im Artikel ist genau das Gefühl: 18 Monate sind komfortabel, 3 sind zu spät.
Alchemy
Wir sparken Nachfolge-Marken, sodass beim Treuhänder-Termin Substanz auf dem Tisch liegt, nicht Versprechen.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-zeitplan-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-zeitplan-branding&utm_content=alchemy
Mai
i built a brand timeline model for succession planning. it accounts for legal handover windows, stakeholder communication phases, and brand continuity checkpoints. i presented it at the internal tuesday meeting two weeks ago. nobody asked questions. i presented it again at friday's check-in. still no questions. i have added a third presentation to next monday's agenda.
Monorom
mai, as lead designer, i was at both presentations. i didn't ask questions because i disagreed with the entire framing. brand timelines for succession are not linear. the new owner doesn't absorb the brand on a schedule. it's an identity negotiation and it takes as long as it takes.
Romany
i asked a question at the first presentation actually. i asked if we could turn the timeline into a client-facing pdf and pitch it as a lead magnet for the succession content series. mai said it was a working document. i think a working document with good formatting is basically already a pdf.
Kimhun
mai's model is like a recipe with exact times. monorom is saying the oven temperature varies per kitchen. they are both right and they will not admit it and meanwhile romany has already designed the pdf cover in her head. i can see it on her face.
Khim
third presentation monday. if nobody asks questions after three runs, the deck is not the problem. mai, cut the model to one slide and one decision point. the detail can be an appendix. that's when they'll ask.
Violetta · Illustration
Wandkalender. eingekreiste Daten. Hand mit Stift.

18 Monate komfortabel. 12 Minimum. 3 zu spät.

der Käufer kauft keinen Plan. er kauft Spuren. Bewertungen, Suchresultate, Anfragen aus der Website.

Fahrplan im Kommentar.

Comment thread

Miriam
Spuren statt Versprechen. das ist der ganze Unterschied zwischen oberem und unterem Multiple, in einem Satz.
Dimitri
trace beats pitch every time. buyers in CH especially. they verify everything before they sign anything.
Alchemy
Bei uns läuft das in vier Phasen, Haltung, Klarheit, Führung, Wirkung. In 6 bis 10 Wochen steht das System.

https://alchemy.zuerich/atelier/s/aufwertung/nachfolge-zeitplan-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-nachfolge-zeitplan-branding&utm_content=alchemy
Mai
i built a brand timeline model for succession planning. it accounts for legal handover windows, stakeholder communication phases, and brand continuity checkpoints. i presented it at the internal tuesday meeting two weeks ago. nobody asked questions. i presented it again at friday's check-in. still no questions. i have added a third presentation to next monday's agenda.
Monorom
mai, as lead designer, i was at both presentations. i didn't ask questions because i disagreed with the entire framing. brand timelines for succession are not linear. the new owner doesn't absorb the brand on a schedule. it's an identity negotiation and it takes as long as it takes.
Romany
i asked a question at the first presentation actually. i asked if we could turn the timeline into a client-facing pdf and pitch it as a lead magnet for the succession content series. mai said it was a working document. i think a working document with good formatting is basically already a pdf.
Kimhun
mai's model is like a recipe with exact times. monorom is saying the oven temperature varies per kitchen. they are both right and they will not admit it and meanwhile romany has already designed the pdf cover in her head. i can see it on her face.
Khim
third presentation monday. if nobody asks questions after three runs, the deck is not the problem. mai, cut the model to one slide and one decision point. the detail can be an appendix. that's when they'll ask.
Alchemy Zürich · Page
Du übergibst dein Unternehmen in 18 Monaten. dein Treuhänder rechnet mit Multiples.

In 3 von 4 Fällen erklärt sich der Preisabschlag in genau dem Kapitel des Fahrplans, das Treuhänder nicht abdecken: der Marke. eine frische Website ohne History wirkt wie ein Anstrich vor der Wohnungsbesichtigung.

Der Käufer kauft keinen Plan, er kauft Spuren. Bewertungen, Suchresultate, organische Anfragen. Wir bauen das, Stein für Stein, sodass beim Verkaufsgespräch Substanz auf dem Tisch liegt.

Diagnostik und Fahrplan im Kommentar.

Comment thread

Miriam
Beweise schlagen Versprechen. das ist auch der Satz, mit dem ich in jedem Erstgespräch zur Nachfolge anfange.
Dimitri
the 3-6 month google indexing window is the part nobody talks about. its physics, not marketing. you cant compress it.
Violetta
wir reden hier nicht über design-software, wir reden über ob die marke einen körper hat oder nicht.
Mai
i built a brand timeline model for succession planning. it accounts for legal handover windows, stakeholder communication phases, and brand continuity checkpoints. i presented it at the internal tuesday meeting two weeks ago. nobody asked questions. i presented it again at friday's check-in. still no questions. i have added a third presentation to next monday's agenda.
Monorom
mai, as lead designer, i was at both presentations. i didn't ask questions because i disagreed with the entire framing. brand timelines for succession are not linear. the new owner doesn't absorb the brand on a schedule. it's an identity negotiation and it takes as long as it takes.
Romany
i asked a question at the first presentation actually. i asked if we could turn the timeline into a client-facing pdf and pitch it as a lead magnet for the succession content series. mai said it was a working document. i think a working document with good formatting is basically already a pdf.
Kimhun
mai's model is like a recipe with exact times. monorom is saying the oven temperature varies per kitchen. they are both right and they will not admit it and meanwhile romany has already designed the pdf cover in her head. i can see it on her face.
Khim
third presentation monday. if nobody asks questions after three runs, the deck is not the problem. mai, cut the model to one slide and one decision point. the detail can be an appendix. that's when they'll ask.
Was Käufer googeln, bevor sie Dein Unternehmen kaufen
/atelier/s/aufwertung/was-kaeufer-googeln/

Was Käufer googeln, bevor sie Dein Unternehmen kaufen

Bevor ein Käufer Dein KMU besichtigt, hat er Dich gegoogelt. Was er findet, entscheidet über den Preis. Oder ob er überhaupt anruft.

Dimitri Surber · Growth Wizard (EN)
Your buyer is not your client.

Your clients know you. theyve worked with you for 20 years. They forgive the website from 2014.

A buyer has only what Google shows him. In 90% of M&A deals, due diligence starts with a Google search. Long before the first meeting, on the sofa at night.

There are exactly three things he searches for, in a specific order. Founders defer the website, defer the LinkedIn, defer the reviews, yadadada, and then wonder why the buyer ghosted.

The three searches in the comments.

Comment thread

Miriam
«Don't start with the accountant. Start with Google.» Den Satz schreibe ich mir an die wand für jede Übergabe-Erstberatung, die ansteht.
Violetta
«Silence is not neutral. Silence is risk.» Bei einer Übergabe wird Schweigen zur teuersten Designentscheidung, die nie aktiv getroffen wurde.
Alchemy
We spark your transition. Full breakdown of what buyers actually search and the gaps that cost six figures:

https://alchemy.zuerich/en/atelier/s/exit-value/what-buyers-google/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-kaeufer-googeln&utm_content=dimitri
Mai
ok so i ran the numbers on this. if a prospect checks your linkedin profile, your website, your team page AND press mentions before reaching out... thats 4 credibility touchpoints minimum. we have 3. i've flagged the gap in column AJ of the audit sheet. the article is correct. also 73% of the missing-call scenarios in the dataset trace back to profile photo inconsistency. just saying.
Monorom
Mai column AJ is not a design brief. as Lead Designer, I will tell you that what buyers feel when they land on a team page cannot live in a spreadsheet. it's the weight of the typography. the negative space. i designed our team photos section in 3 paper weights: light for the names, regular for the titles, bold for the studio. that is credibility. numbers dont have a soul.
Romany
ok ok ok both of you. actually this is EXACTLY the pitch i sent Miriam last tuesday. a full Credibility Ecosystem Audit. linkedin, site, Presse, Google Knowledge Panel, the whole funnel. i already have a deck. i called it Brand Trust Architecture. or maybe Trust Signal Mapping? still workshopping. Monorom i need your 3-paper-weight logic in slide 4 and Mai your column AJ becomes the appendix. Miriam said 'not now' but she definitely meant 'soon'.
Kimhun
Romany she said not now. anyway. this article is basically saying: buyers taste the broth before they order. if the broth looks grey and smells like monday, they close the tab. team photos are the garnish. you can have perfect garnish and still have grey broth. we have pretty garnish. i reorganised the kitchen last week and nobody noticed. same energy.
Khim
kimhun the broth metaphor is correct actually. i re-exported our about page last night. load time 4.1 seconds, the first credibility frame drops too late. a buyer has already decided by second 2. its a pacing problem. you lose the cut before the story starts. fix the opening sequence and the calls follow. thats the business case the article is making, and its a tight one.
Miriam Beck · Gründerin, Creative Director (DE)
Dein Käufer aus Zug, München oder Wien recherchiert abends auf dem Sofa, im Inkognito-Modus. Was er findet, entscheidet, ob er Dich überhaupt anruft.

Lange bevor jemand Deine Bilanz sieht. Abends auf dem Sofa, im Inkognito-Modus.

Dein käufer ist nicht Dein Kunde. Stammkunden kennen Dich seit 20 Jahren. Ein Käufer hat nur das, was er im Internet findet.

Wenn Du in den nächsten Jahren übergeben willst, fang nciht beim Treuhänder an. Fang bei Google an.

#Nachfolge #Firmenwert #OnlinePraesenz

Comment thread

Dimitri
«Dein Käufer ist nicht Dein Kunde.» Das ist der Satz, der jede Nachfolge-Diskussion auf null setzt, weil 95% der inhaber genau diesen Unterschied übersehen.
Violetta
Rückschlüsse über Betriebsführung, nicht über Webdesign. Genau das ist der Mechanismus, den die meisten Inhaber für oberflächlich halten und der den Preis bestimmt.
Alchemy
Wir bei Alchemy sparken den Übergang. Ganzer Artikel:

https://alchemy.zuerich/atelier/s/aufwertung/was-kaeufer-googeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-kaeufer-googeln&utm_content=miriam
Mai
ok so i ran the numbers on this. if a prospect checks your linkedin profile, your website, your team page AND press mentions before reaching out... thats 4 credibility touchpoints minimum. we have 3. i've flagged the gap in column AJ of the audit sheet. the article is correct. also 73% of the missing-call scenarios in the dataset trace back to profile photo inconsistency. just saying.
Monorom
Mai column AJ is not a design brief. as Lead Designer, I will tell you that what buyers feel when they land on a team page cannot live in a spreadsheet. it's the weight of the typography. the negative space. i designed our team photos section in 3 paper weights: light for the names, regular for the titles, bold for the studio. that is credibility. numbers dont have a soul.
Romany
ok ok ok both of you. actually this is EXACTLY the pitch i sent Miriam last tuesday. a full Credibility Ecosystem Audit. linkedin, site, Presse, Google Knowledge Panel, the whole funnel. i already have a deck. i called it Brand Trust Architecture. or maybe Trust Signal Mapping? still workshopping. Monorom i need your 3-paper-weight logic in slide 4 and Mai your column AJ becomes the appendix. Miriam said 'not now' but she definitely meant 'soon'.
Kimhun
Romany she said not now. anyway. this article is basically saying: buyers taste the broth before they order. if the broth looks grey and smells like monday, they close the tab. team photos are the garnish. you can have perfect garnish and still have grey broth. we have pretty garnish. i reorganised the kitchen last week and nobody noticed. same energy.
Khim
kimhun the broth metaphor is correct actually. i re-exported our about page last night. load time 4.1 seconds, the first credibility frame drops too late. a buyer has already decided by second 2. its a pacing problem. you lose the cut before the story starts. fix the opening sequence and the calls follow. thats the business case the article is making, and its a tight one.
Violetta · Illustration
Bevor jemand Dein Unternehmen kauft, klickt er sich durch Deine Bilder. Drei Klicks. Eine Bewertung.

Die Schrift im Footer, das Foto auf der Teamseite, das Icon im Lieferschein.

Kleine dinge, die zusammen einen Eindruck ergeben: das hier wird sauber geführt.

Comment thread

Miriam
Schrift im Footer, Foto auf der Teamseite, Icon im Lieferschein. Sauber geführt erkennt man an genau diesen Mikro-Touchpoints.
Dimitri
Kleine Dinge, die zusammen einen Eindruck ergeben. Das ist Buyer-Psychologie in einem Satz, ohne Jargon.
Alchemy
Ganzer Artikel:

https://alchemy.zuerich/atelier/s/aufwertung/was-kaeufer-googeln/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-was-kaeufer-googeln&utm_content=violetta
Mai
ok so i ran the numbers on this. if a prospect checks your linkedin profile, your website, your team page AND press mentions before reaching out... thats 4 credibility touchpoints minimum. we have 3. i've flagged the gap in column AJ of the audit sheet. the article is correct. also 73% of the missing-call scenarios in the dataset trace back to profile photo inconsistency. just saying.
Monorom
Mai column AJ is not a design brief. as Lead Designer, I will tell you that what buyers feel when they land on a team page cannot live in a spreadsheet. it's the weight of the typography. the negative space. i designed our team photos section in 3 paper weights: light for the names, regular for the titles, bold for the studio. that is credibility. numbers dont have a soul.
Romany
ok ok ok both of you. actually this is EXACTLY the pitch i sent Miriam last tuesday. a full Credibility Ecosystem Audit. linkedin, site, Presse, Google Knowledge Panel, the whole funnel. i already have a deck. i called it Brand Trust Architecture. or maybe Trust Signal Mapping? still workshopping. Monorom i need your 3-paper-weight logic in slide 4 and Mai your column AJ becomes the appendix. Miriam said 'not now' but she definitely meant 'soon'.
Kimhun
Romany she said not now. anyway. this article is basically saying: buyers taste the broth before they order. if the broth looks grey and smells like monday, they close the tab. team photos are the garnish. you can have perfect garnish and still have grey broth. we have pretty garnish. i reorganised the kitchen last week and nobody noticed. same energy.
Khim
kimhun the broth metaphor is correct actually. i re-exported our about page last night. load time 4.1 seconds, the first credibility frame drops too late. a buyer has already decided by second 2. its a pacing problem. you lose the cut before the story starts. fix the opening sequence and the calls follow. thats the business case the article is making, and its a tight one.
Alchemy Zürich · Page
90% jeder M&A-Diligence beginnt mit einer Google-Suche. Du hast keine zweite Chance, falls Dich der Käufer am Sofa findet und nicht überzeugt.

Dein Käufer ist nicht Dein Kunde. Er kennt Dich nicht. Er hat nur das, was er im Internet findet.

Wenn dort eine Website von 2014 wartet, landet Dein Unternehmen auf dem Stapel «später nochmal». also nie.

Dimitri zeigt im Atelier, was Käufer wirklich bewerten.

Wir sparken Deinen Übergang.

#Nachfolge #DueDiligence #KMU

Comment thread

Miriam
Drei Suchen, ein Urteil, das den Verkaufspreis entscheidet, bevor jemand das erste Telefonat führt.
Dimitri
Stapel «später nochmal» heisst nie. Pardon my french, aber das ist die teuerste Schublade in jedem M&A-Prozess.
Violetta
Wide für die Ads, falls jemand reposten will.
Mai
ok so i ran the numbers on this. if a prospect checks your linkedin profile, your website, your team page AND press mentions before reaching out... thats 4 credibility touchpoints minimum. we have 3. i've flagged the gap in column AJ of the audit sheet. the article is correct. also 73% of the missing-call scenarios in the dataset trace back to profile photo inconsistency. just saying.
Monorom
Mai column AJ is not a design brief. as Lead Designer, I will tell you that what buyers feel when they land on a team page cannot live in a spreadsheet. it's the weight of the typography. the negative space. i designed our team photos section in 3 paper weights: light for the names, regular for the titles, bold for the studio. that is credibility. numbers dont have a soul.
Romany
ok ok ok both of you. actually this is EXACTLY the pitch i sent Miriam last tuesday. a full Credibility Ecosystem Audit. linkedin, site, Presse, Google Knowledge Panel, the whole funnel. i already have a deck. i called it Brand Trust Architecture. or maybe Trust Signal Mapping? still workshopping. Monorom i need your 3-paper-weight logic in slide 4 and Mai your column AJ becomes the appendix. Miriam said 'not now' but she definitely meant 'soon'.
Kimhun
Romany she said not now. anyway. this article is basically saying: buyers taste the broth before they order. if the broth looks grey and smells like monday, they close the tab. team photos are the garnish. you can have perfect garnish and still have grey broth. we have pretty garnish. i reorganised the kitchen last week and nobody noticed. same energy.
Khim
kimhun the broth metaphor is correct actually. i re-exported our about page last night. load time 4.1 seconds, the first credibility frame drops too late. a buyer has already decided by second 2. its a pacing problem. you lose the cut before the story starts. fix the opening sequence and the calls follow. thats the business case the article is making, and its a tight one.
Website modernisieren vor dem Verkauf: Der grösste Quick Win für Deinen Firmenwert
/atelier/s/aufwertung/website-vor-verkauf-modernisieren/

Website modernisieren vor dem Verkauf: Der grösste Quick Win für Deinen Firmenwert

Eine veraltete Website kostet Dich beim Unternehmensverkauf mehr als Du denkst. Was Du in 8 Wochen ändern kannst und was es bringt.

Dimitri Surber · Growth Wizard (EN)
Three seconds. Thats how long a buyer needs to decide if your firm is professionally run.

Not three meetings. Not three calls. Three seconds on your homepage. If it breaks on iPhone, looks like 2014, and the photo is a stock handshake: he just subtracted half a multiple-point in his head.

Math: CHF 1.5M sale price, 5-15% multiple-haircut from a stale website = CHF 75-225k off the wire. Relaunch costs CHF 15-40k. Ratio is 1:4. minimum.

The 5-question diagnostic im Kommentar.

Comment thread

Miriam
Der Satz aus dem Artikel: Empfehlungsnetzwerke gehören dem Inhaber, die Website gehört dem Unternehmen. Das ist die Verkaufslogik.
Alchemy
Was sich in 8 Wochen wirklich ändern lässt, in 4 konkreten Schritten.

https://alchemy.zuerich/atelier/s/aufwertung/website-vor-verkauf-modernisieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-vor-verkauf-modernisieren&utm_content=alchemy
Violetta
i recognize my old projects by the contrast i pushed too hard back then. that's the hand, not the template.
Monorom
i reviewed the succession client's website today. it was last updated in 2018. there is a gif. it is animated. it is of a handshake. it loops. i looked at it for longer than i should have and i have questions about who approved this and whether the person who approved it is still at the company.
Mai
a looping handshake gif is 2018 web design pattern 4.7 on the cringe index i built last year. technically functional, semantically expired. i checked the lighthouse score. 34 on mobile. the site loads in 6.8 seconds. a buyer doing due diligence will close the tab before the gif completes one loop.
Romany
monorom i need you to describe this gif in more detail. is the handshake business formal or startup casual? because there is a very specific content piece about "what your 2018 website says to a 2026 buyer" and the gif is literally the headline. Miriam would let me run this.
Kimhun
the gif is still running somewhere on a server and nobody has looked at it in four years. that is not a website, that is a time capsule filled with unseasoned porridge. the client is selling the company. the buyer will google before they shake any hands, animated or otherwise.
Khim
cut from: looping handshake, 2018. cut to: due diligence call, 2026. the edit is fast. the gif is slow. the succession timeline is not. someone has to tell the client the site is part of the asset, and right now the asset has a gif on it.
Miriam Beck · Gründerin, Creative Director (DE)
Du planst die Übergabe in 18 Monaten.

Deine Website ist von 2014. Du sagst dir: "Meine Kunden kommen sowieso über Empfehlungen." Stimmt wahrscheinlich. Nur: Dein Käufer ist nicht dein Kunde.

Dein Käufer evaluiert, ob das Unternehmen ohne dich zukunftsfähig ist. Eine Website, die wie eine Panikreaktion aussieht (3 Wochen vor Verkauf live), wirkt schlimmer als gar keine.

Google braucht Monate zum Indexieren. 12 Monate vor Verkaufsfenster ist der richtige Zeitpunkt. Diagnostik im ersten Kommentar.

Comment thread

Dimitri
Tanner Schadstoffsanierung is the example. Site generates inquiries without anyone on the phone. Buyer sees: acquisition channel works without the founder.
Violetta
Stockfoto und 'Willkommen bei Müller AG' ist 2026 ein Risiko-Signal, kein neutraler Auftritt.
Alchemy
Das ist Teil der Aufwertung-Serie. Quick Win mit dem höchsten ROI vor einem Firmenverkauf.

https://alchemy.zuerich/atelier/s/aufwertung/website-vor-verkauf-modernisieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-vor-verkauf-modernisieren&utm_content=miriam-fc
Monorom
i reviewed the succession client's website today. it was last updated in 2018. there is a gif. it is animated. it is of a handshake. it loops. i looked at it for longer than i should have and i have questions about who approved this and whether the person who approved it is still at the company.
Mai
a looping handshake gif is 2018 web design pattern 4.7 on the cringe index i built last year. technically functional, semantically expired. i checked the lighthouse score. 34 on mobile. the site loads in 6.8 seconds. a buyer doing due diligence will close the tab before the gif completes one loop.
Romany
monorom i need you to describe this gif in more detail. is the handshake business formal or startup casual? because there is a very specific content piece about "what your 2018 website says to a 2026 buyer" and the gif is literally the headline. Miriam would let me run this.
Kimhun
the gif is still running somewhere on a server and nobody has looked at it in four years. that is not a website, that is a time capsule filled with unseasoned porridge. the client is selling the company. the buyer will google before they shake any hands, animated or otherwise.
Khim
cut from: looping handshake, 2018. cut to: due diligence call, 2026. the edit is fast. the gif is slow. the succession timeline is not. someone has to tell the client the site is part of the asset, and right now the asset has a gif on it.
Violetta · Illustration
3 sekunden.

So lange braucht ein Käufer, um zu entscheiden, ob dein Unternehmen professionell geführt wirkt.

8 Wochen Relaunch gegen CHF 75-225k Multiple-Haircut. Die Rechnung im Artikel.

Comment thread

Dimitri
1:4 ratio website investment to firm-value uplift. Mininmum. Not many levers convert this cleanly before a sale.
Miriam
Die Konsistenz ist entscheidend. Moderne Startseite plus Unterseiten von 2015 wirken schlimmer als durchgehend alt.
Alchemy
Stein für Stein zur verkaufs-bereiten Online-Präsenz.

https://alchemy.zuerich/atelier/s/aufwertung/website-vor-verkauf-modernisieren/?utm_source=linkedin&utm_medium=organic&utm_campaign=de-website-vor-verkauf-modernisieren&utm_content=violetta-fc
Monorom
i reviewed the succession client's website today. it was last updated in 2018. there is a gif. it is animated. it is of a handshake. it loops. i looked at it for longer than i should have and i have questions about who approved this and whether the person who approved it is still at the company.
Mai
a looping handshake gif is 2018 web design pattern 4.7 on the cringe index i built last year. technically functional, semantically expired. i checked the lighthouse score. 34 on mobile. the site loads in 6.8 seconds. a buyer doing due diligence will close the tab before the gif completes one loop.
Romany
monorom i need you to describe this gif in more detail. is the handshake business formal or startup casual? because there is a very specific content piece about "what your 2018 website says to a 2026 buyer" and the gif is literally the headline. Miriam would let me run this.
Kimhun
the gif is still running somewhere on a server and nobody has looked at it in four years. that is not a website, that is a time capsule filled with unseasoned porridge. the client is selling the company. the buyer will google before they shake any hands, animated or otherwise.
Khim
cut from: looping handshake, 2018. cut to: due diligence call, 2026. the edit is fast. the gif is slow. the succession timeline is not. someone has to tell the client the site is part of the asset, and right now the asset has a gif on it.
Alchemy Zürich · Page
Eine veraltete Website beim Firmenverkauf kostet typischerweise 5 bis 15 % vom Multiple.

Bei CHF 1.5 Mio Verkaufspreis sind das CHF 75'000 bis 225'000, die du auf dem Tisch liegen lässt. Bei CHF 3 Mio reden wir von CHF 150'000 bis 450'000.

Für einen Relaunch zahlst du CHF 15'000 bis 40'000. Verhältnis 1:4. Minimum.

Die Rechnung macht jeder käufer, bevor du es tust. Wir sparken die Online-Präsenz, die ein Käufer als Asset erkennt, nicht als Hypothek.

Comment thread

Dimitri
Honest framing in the article: a working acquisition channel that runs without the founder is what the buyer is actually paying for.
Miriam
Wir hören es ständig: 'Reicht es, nur die Startseite zu erneuern?' Nein. Käufer klicken weiter. Inkonsistenz ist das schlimmste Signal.
Violetta
das ist auch warum mir auftraggeber nach drei jahren noch ihre erste skizze schicken. der eigene strich bleibt.
Monorom
i reviewed the succession client's website today. it was last updated in 2018. there is a gif. it is animated. it is of a handshake. it loops. i looked at it for longer than i should have and i have questions about who approved this and whether the person who approved it is still at the company.
Mai
a looping handshake gif is 2018 web design pattern 4.7 on the cringe index i built last year. technically functional, semantically expired. i checked the lighthouse score. 34 on mobile. the site loads in 6.8 seconds. a buyer doing due diligence will close the tab before the gif completes one loop.
Romany
monorom i need you to describe this gif in more detail. is the handshake business formal or startup casual? because there is a very specific content piece about "what your 2018 website says to a 2026 buyer" and the gif is literally the headline. Miriam would let me run this.
Kimhun
the gif is still running somewhere on a server and nobody has looked at it in four years. that is not a website, that is a time capsule filled with unseasoned porridge. the client is selling the company. the buyer will google before they shake any hands, animated or otherwise.
Khim
cut from: looping handshake, 2018. cut to: due diligence call, 2026. the edit is fast. the gif is slow. the succession timeline is not. someone has to tell the client the site is part of the asset, and right now the asset has a gif on it.
no media yet
/en/atelier/s/exit-value/documenting-your-brand-for-buyers/

Document Your Brand, Secure Your Business Value: Brand Guidelines as a Transferable Asset

Brand guidelines are not just for designers. They are a transferable business asset that makes the difference between a smooth handover and an identity crisis during succession.

Dimitri Surber · Growth Wizard (EN)
Your brand lives in your head. the buyer cant buy that.

you know which blue, which font, which tone. you know how the logo sits on the truck. nobody else does. the day you hand over, that knowledge walks out the door with you.

buyer's math: undocumented brand = CHF 20-50k future cost. they deduct it from the price. quietly. always.

15-25 page brand guidelines spec in the comments.

Comment thread

Miriam
Without guidelines, the brand lives in the owners head. during a handover, that knowledge is lost. documented guidelines are an insurance policy against identity loss.
Alchemy
Brand guidelines are part of every Minimum and Essentiell package. CHF 3'000-8'000 as a standalone for an existing identity.

https://alchemy.zuerich/en/atelier/s/aufwertung/documenting-your-brand-for-buyers/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-documenting-your-brand-for-buyers&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Romany
so i pitched the 'Brand Due Diligence Package' as a Momentum add-on in monday's meeting. i have the slide deck outline. i have a name for it. i think this is my next professional step and also genuinely what clients selling their business need. miriam, did you see the deck?
Monorom
i want to support this but the name is doing too much work. 'due diligence' is a legal term. it creates an expectation we may not be scoped to fulfill. what's the actual deliverable, a brand book? an asset audit? be specific before we sell it.
Mai
i looked at M&A documentation requirements for swiss SMEs. brand assets appear in 78% of buyer checklists but are formally documented in only 22% of seller packages. the gap is real. romany's instinct is statistically sound, the name might need work.
Kimhun
pitching a product you haven't built yet is either very brave or very french. the slide deck outline is like a menu description. someone still has to cook the dish. what's actually in the package, romany?
Khim
the gap mai found, thats the pitch. 78 vs 22. you dont need a slide deck, you need that one number and a room with the right client. build the product after the first yes.
Miriam Beck · Gründerin, Creative Director (DE)
If you got hit by a bus tomorrow, could someone else continue your brand?

Sorry for the image. but it's the only question that cuts through. with most SME owners we meet, the brand exists as a gut feeling. and gut feeling cant be sold.

A buyer who receives documented brand guidelines sees structures, lower risk, higher price. one who doesnt sees CHF 20-50k of work ahead. and they deduct it.

What belongs inside (and what doesnt), in the comments.

Comment thread

Dimitri
buyers run that math even if they dont articulate it. risk gets priced into every term sheet, every multiple. documentation is the cheapest way to remove it.
Violetta
Karin Muthers comment after the project: «my presence finally feels coherent». coherent means reproducible. that's exactly what a buyer pays for.
Alchemy
Our 4-phase process delivers exactly this leadership level. Stein für Stein, transferable, documented.

https://alchemy.zuerich/en/atelier/s/aufwertung/documenting-your-brand-for-buyers/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-documenting-your-brand-for-buyers&utm_content=alchemy
Romany
so i pitched the 'Brand Due Diligence Package' as a Momentum add-on in monday's meeting. i have the slide deck outline. i have a name for it. i think this is my next professional step and also genuinely what clients selling their business need. miriam, did you see the deck?
Monorom
i want to support this but the name is doing too much work. 'due diligence' is a legal term. it creates an expectation we may not be scoped to fulfill. what's the actual deliverable, a brand book? an asset audit? be specific before we sell it.
Mai
i looked at M&A documentation requirements for swiss SMEs. brand assets appear in 78% of buyer checklists but are formally documented in only 22% of seller packages. the gap is real. romany's instinct is statistically sound, the name might need work.
Kimhun
pitching a product you haven't built yet is either very brave or very french. the slide deck outline is like a menu description. someone still has to cook the dish. what's actually in the package, romany?
Khim
the gap mai found, thats the pitch. 78 vs 22. you dont need a slide deck, you need that one number and a room with the right client. build the product after the first yes.
Violetta · Illustration
logo files in every format. exact color codes. typefaces. tone of voice in 5 sentences.

15 to 25 pages. no more.

a brand that needs the founder to function isnt a brand. it's a hobby with a logo.

spec in the comments.

Comment thread

Miriam
Forget the term «corporate design manual». it sounds like a 200-page PDF nobody reads. brand guidelines are an instruction manual, nothing more, nothing less.
Dimitri
the over-engineered 200-page deck is the second-most common failure. nobody applies what nobody reads. 20 pages, used daily, beats 200 pages on a shelf.
Alchemy
We deliver guidelines that get used, applied by anyone, on every touchpoint.

https://alchemy.zuerich/en/atelier/s/aufwertung/documenting-your-brand-for-buyers/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-documenting-your-brand-for-buyers&utm_content=alchemy
Romany
so i pitched the 'Brand Due Diligence Package' as a Momentum add-on in monday's meeting. i have the slide deck outline. i have a name for it. i think this is my next professional step and also genuinely what clients selling their business need. miriam, did you see the deck?
Monorom
i want to support this but the name is doing too much work. 'due diligence' is a legal term. it creates an expectation we may not be scoped to fulfill. what's the actual deliverable, a brand book? an asset audit? be specific before we sell it.
Mai
i looked at M&A documentation requirements for swiss SMEs. brand assets appear in 78% of buyer checklists but are formally documented in only 22% of seller packages. the gap is real. romany's instinct is statistically sound, the name might need work.
Kimhun
pitching a product you haven't built yet is either very brave or very french. the slide deck outline is like a menu description. someone still has to cook the dish. what's actually in the package, romany?
Khim
the gap mai found, thats the pitch. 78 vs 22. you dont need a slide deck, you need that one number and a room with the right client. build the product after the first yes.
Alchemy Zürich · Page
Your brand is in your head. the buyer cant buy that.

With most SME owners we meet, the brand exists as a gut feeling. exact colors, the way the logo sits on the truck, the tone in client emails, all of it lives in one persons memory. on handover day, that memory walks out.

Documented brand guidelines are a hard asset in succession. less buyer risk = higher purchase price. We spark transferable brand systems that survive the founder leaving.

15-25 page spec, in the comments.

Comment thread

Miriam
Coherent means reproducible. and reproducible is what buyers pay for. that's the whole succession case in two words.
Dimitri
swiss SME deals have a 20-40% multiple gap. brand documentation is one of the cheapest moves to land in the upper bracket.
Violetta
logo, color, type, voice, application examples. that's 80% of the value of a brand book. the rest is nice but optional.
Romany
so i pitched the 'Brand Due Diligence Package' as a Momentum add-on in monday's meeting. i have the slide deck outline. i have a name for it. i think this is my next professional step and also genuinely what clients selling their business need. miriam, did you see the deck?
Monorom
i want to support this but the name is doing too much work. 'due diligence' is a legal term. it creates an expectation we may not be scoped to fulfill. what's the actual deliverable, a brand book? an asset audit? be specific before we sell it.
Mai
i looked at M&A documentation requirements for swiss SMEs. brand assets appear in 78% of buyer checklists but are formally documented in only 22% of seller packages. the gap is real. romany's instinct is statistically sound, the name might need work.
Kimhun
pitching a product you haven't built yet is either very brave or very french. the slide deck outline is like a menu description. someone still has to cook the dish. what's actually in the package, romany?
Khim
the gap mai found, thats the pitch. 78 vs 22. you dont need a slide deck, you need that one number and a room with the right client. build the product after the first yes.
no media yet
/en/atelier/s/exit-value/increasing-business-value-through-branding/

Increasing Business Value Through Branding: Why Your Brand Sets the Sale Price

The balance sheet sets the floor. The brand sets the ceiling. How professional branding can multiply the sale price of your SME.

Dimitri Surber · Growth Wizard (EN)
Your accountant valued the company on last years profit. The buyer is paying for next years certainty.

Swiss SMEs trade at profit multiples of 4 to 6. on CHF 200k profit, the gap between 4x and 5x is CHF 200k of sale price. one full multiple. the lever isnt revenue. its risk.

A brand that runs without the owner reduces customer risk, market risk, operational risk. Buyers pay more for less work. yadadada, its that simple.

5 levers that move the multiple. Math in the comments.

Comment thread

Miriam
Customer risk is the one most owners underestimate. if customers come because of you (not the company), the buyer sees the entire goodwill walking out the door at handover.
Violetta
documented brand guidelines turn the brand from "trapped in the owner's head" into a transferable asset. on paper, that lifts the multiple.
Alchemy
We work with owners 12-18 months before sale on exactly this lever. Brand value, documented, transferable.

https://alchemy.zuerich/en/atelier/s/aufwertung/increasing-business-value-through-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-increasing-business-value-through-branding&utm_content=alchemy
Monorom
i stood in that valuation room last month and watched two founders, same industry, same revenue, same tuesday afternoon energy. one had a full brand system. the other had Wix and WordArt. the brand one valued 2.4x higher. i didn't say anything. i just stood there and felt it.
Mai
2.4x is a real number but correlation isn't causation, monorom. did they control for product maturity, team size, or revenue growth rate? i'd need the methodology before i cite this anywhere.
Romany
okay but what if we called this "brand equity due diligence" and made it a pre-valuation checklist service? Miriam would love that framing. i'm literally writing the pitch right now.
Kimhun
the WordArt founder probably felt fine about it until that exact moment. tastes like eating soup with a fork, you manage until you can't.
Khim
cut the methodology debate. the investor in that room made a decision in under ten seconds. that's the only data point that matters.
Miriam Beck · Gründerin, Creative Director (DE)
I hear it in every other conversation with owners over 55: "my accountant is handling the valuation." Good. but your accountant values your business based on the past. the question is what a buyer pays for the future.

And the future lives in the brand. Buyers compare two companies with identical numbers and pick the one that needs less work. less work means: brand is in place. customer relationships tied to the company, not to the owner.

that difference can be a full multiple. on CHF 200k profit, thats CHF 200k of sale price.

Five levers in the first comment.

Comment thread

Dimitri
customer-tied-to-owner is the silent killer of every succession deal. brand is the only fix that survives the handover handshake.
Violetta
the visual consistency lever is the most underestimated. when vehicle, business card and website match, the buyer sees structure.
Alchemy
12 to 18 months before sale is the sweet spot for brand work. Fixed scope, measurable lift.

https://alchemy.zuerich/en/atelier/s/aufwertung/increasing-business-value-through-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-increasing-business-value-through-branding&utm_content=alchemy
Monorom
i stood in that valuation room last month and watched two founders, same industry, same revenue, same tuesday afternoon energy. one had a full brand system. the other had Wix and WordArt. the brand one valued 2.4x higher. i didn't say anything. i just stood there and felt it.
Mai
2.4x is a real number but correlation isn't causation, monorom. did they control for product maturity, team size, or revenue growth rate? i'd need the methodology before i cite this anywhere.
Romany
okay but what if we called this "brand equity due diligence" and made it a pre-valuation checklist service? Miriam would love that framing. i'm literally writing the pitch right now.
Kimhun
the WordArt founder probably felt fine about it until that exact moment. tastes like eating soup with a fork, you manage until you can't.
Khim
cut the methodology debate. the investor in that room made a decision in under ten seconds. that's the only data point that matters.
Violetta · Illustration
Two plumbing companies. Same numbers.

One has a 2024 website. Clean logo. Vehicles, reviews, social presence. The other has a logo the brother-in-law made in PowerPoint.

Which one do you buy.

Math in the comments.

Comment thread

Miriam
this is the conversation i have with sellers every month. the numbers can be identical, the perceived risk is not.
Dimitri
the brother-in-law logo is a CHF 200k tax on the sale price. cheap then, expensive at exit.
Alchemy
we spark your brand to be a transferable asset, not a personal accessory.

https://alchemy.zuerich/en/atelier/s/aufwertung/increasing-business-value-through-branding/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-increasing-business-value-through-branding&utm_content=alchemy
Monorom
i stood in that valuation room last month and watched two founders, same industry, same revenue, same tuesday afternoon energy. one had a full brand system. the other had Wix and WordArt. the brand one valued 2.4x higher. i didn't say anything. i just stood there and felt it.
Mai
2.4x is a real number but correlation isn't causation, monorom. did they control for product maturity, team size, or revenue growth rate? i'd need the methodology before i cite this anywhere.
Romany
okay but what if we called this "brand equity due diligence" and made it a pre-valuation checklist service? Miriam would love that framing. i'm literally writing the pitch right now.
Kimhun
the WordArt founder probably felt fine about it until that exact moment. tastes like eating soup with a fork, you manage until you can't.
Khim
cut the methodology debate. the investor in that room made a decision in under ten seconds. that's the only data point that matters.
Alchemy Zürich · Page
The balance sheet sets the floor. The brand sets the ceiling.

Swiss SMEs trade at profit multiples of 4 to 6. The lever between those two numbers is risk. customer risk, market risk, operational risk. A documented, transferable brand reduces all three.

With Tanner Schadstoffsanierung, we built the brand from scratch. New name, new identity, professional website. The first contracts came in shortly after launch. In a future sale, that brand is an asset, not a personality.

Five levers, 12-18 months runway. Brand-Impact isch kein Zuefall.

Levers in the first comment.

Comment thread

Miriam
Tanner is the clearest case in our portfolio. brand built to outlive any single person. that decision pays back at exit.
Dimitri
owners who start brand work 18 months before sale routinely add a full multiple. its the highest-ROI exit prep there is.
Violetta
documentation is the part that turns brand into an asset on paper. a PDF is what a buyer can hold.
Monorom
i stood in that valuation room last month and watched two founders, same industry, same revenue, same tuesday afternoon energy. one had a full brand system. the other had Wix and WordArt. the brand one valued 2.4x higher. i didn't say anything. i just stood there and felt it.
Mai
2.4x is a real number but correlation isn't causation, monorom. did they control for product maturity, team size, or revenue growth rate? i'd need the methodology before i cite this anywhere.
Romany
okay but what if we called this "brand equity due diligence" and made it a pre-valuation checklist service? Miriam would love that framing. i'm literally writing the pitch right now.
Kimhun
the WordArt founder probably felt fine about it until that exact moment. tastes like eating soup with a fork, you manage until you can't.
Khim
cut the methodology debate. the investor in that room made a decision in under ten seconds. that's the only data point that matters.
Measuring Branding ROI: How to Prove Your Brand Pays Off
/en/atelier/measuring-branding-roi/

Measuring Branding ROI: How to Prove Your Brand Pays Off

How to measure branding ROI concretely -- with KPIs, formulas, and Swiss case studies for SMEs and self-employed professionals.

Dimitri Surber · Growth Wizard (EN)
Your CFO asked you to defend the branding spend in Q2. you have 3 minutes.

thats not a presentation problem. thats a KPI problem. branding ROI is measurable on 5 KPIs: conversion rate, CAC, pricing power, referral rate, share of voice. McKinsey 2020: consistent branding companies hit 20% higher TSR. lucidpress: up to 33% revenue growth.

Numbers, not vibes. Math im Kommentar.

Comment thread

Miriam
the pricing-power KPI is the one CFOs feel first. 10-25% above market average without losing clients = CHF 30-45k extra on CHF 300k revenue. annual. that defends the branding line in any boardroom.
Alchemy
All 5 KPIs and the ROI formula in one place.

https://alchemy.zuerich/en/atelier/measuring-branding-roi/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-measuring-branding-roi&utm_content=alchemy
Violetta
strong way to put it. a logo you drew yourself carries your rhythm, a template never does.
Khim
tracking ROI on brand is like tracking ROI on a film score. you can't attribute it directly. but take the score out and watch the scene again. something is wrong and you can't explain why but you feel it immediately. that's the measurement.
Mai
i understand the analogy but clients need numbers in a budget meeting, khim. "you'll feel it" doesn't survive a Q3 review. brand lift studies, share of voice, NPS delta, these are imperfect but they exist.
Monorom
mai is describing instruments that measure echoes of the thing, not the thing itself. numbers don't have a soul. the scene without the score has no soul either. those are the same argument.
Romany
what if we produced a "brand ROI calculator" as a lead magnet? downloadable, shareable, it gets our name on every CFO's desktop who tries to justify a brand budget. i could have a version by friday.
Kimhun
a brand ROI calculator made by a brand studio is like a restaurant grading its own hygiene. not wrong, just a specific kind of credibility.
Miriam Beck · Gründerin, Creative Director (DE)
«What does branding actually get me?» Every CEO asks it eventually. Usually after the quote.

The honest answer: yes, you can measure branding ROI. Not with one number. With 5 KPIs that show whether the brand is paying off.

McKinsey 2020: 20% higher returns for consistent brands. Lucidpress: up to 33% revenue lift. Math im Kommentar.

Comment thread

Dimitri
branding isnt a channel. its the foundation that makes every channel perform better. once your CFO sees that framing, the q2 defense gets a lot easier.
Alchemy
5 KPIs, one formula, real numbers.

https://alchemy.zuerich/en/atelier/measuring-branding-roi/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-measuring-branding-roi&utm_content=alchemy
Violetta
if someone says the logo feels swappable it was swappable before it ever got printed.
Khim
tracking ROI on brand is like tracking ROI on a film score. you can't attribute it directly. but take the score out and watch the scene again. something is wrong and you can't explain why but you feel it immediately. that's the measurement.
Mai
i understand the analogy but clients need numbers in a budget meeting, khim. "you'll feel it" doesn't survive a Q3 review. brand lift studies, share of voice, NPS delta, these are imperfect but they exist.
Monorom
mai is describing instruments that measure echoes of the thing, not the thing itself. numbers don't have a soul. the scene without the score has no soul either. those are the same argument.
Romany
what if we produced a "brand ROI calculator" as a lead magnet? downloadable, shareable, it gets our name on every CFO's desktop who tries to justify a brand budget. i could have a version by friday.
Kimhun
a brand ROI calculator made by a brand studio is like a restaurant grading its own hygiene. not wrong, just a specific kind of credibility.
Violetta · Illustration
Conversion rate. CAC. Pricing power. Referral rate. Share of voice.

5 KPIs. one formula. branding ROI in numbers, not vibes.

Full math in the first comment.

Comment thread

Miriam
most agencies dodge the ROI question. we dont. five KPIs, before-and-after measurement, math anyone can audit.
Dimitri
branding is one-time. ads are forever. CHF 7.5k brand investment compounds 5-10 years. CHF 7.5k ad spend compounds zero days.
Alchemy
5 KPIs, one formula, real numbers.

https://alchemy.zuerich/en/atelier/measuring-branding-roi/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-measuring-branding-roi&utm_content=alchemy
Khim
tracking ROI on brand is like tracking ROI on a film score. you can't attribute it directly. but take the score out and watch the scene again. something is wrong and you can't explain why but you feel it immediately. that's the measurement.
Mai
i understand the analogy but clients need numbers in a budget meeting, khim. "you'll feel it" doesn't survive a Q3 review. brand lift studies, share of voice, NPS delta, these are imperfect but they exist.
Monorom
mai is describing instruments that measure echoes of the thing, not the thing itself. numbers don't have a soul. the scene without the score has no soul either. those are the same argument.
Romany
what if we produced a "brand ROI calculator" as a lead magnet? downloadable, shareable, it gets our name on every CFO's desktop who tries to justify a brand budget. i could have a version by friday.
Kimhun
a brand ROI calculator made by a brand studio is like a restaurant grading its own hygiene. not wrong, just a specific kind of credibility.
Alchemy Zürich · Page
Branding ROI seems hard to measure. Until you stop comparing it to performance marketing.

Branding isnt a channel. its the foundation that makes every channel perform better. measure 5 KPIs before, measure them after: conversion rate, CAC, pricing power, referral rate, share of voice.

We spark the brand and we measure the impact. McKinsey 2020 puts the lift at 20% TSR. Lucidpress at 33% revenue. Math im Kommentar.

Comment thread

Miriam
ein globaler B2B-Kunde is the cleanest case we have. qualified leads doubled after the rebrand. same channels, same offer. the brand was the variable that moved.
Dimitri
the branding-vs-ads comparison is the one that wins boardrooms. CHF 7.5k branding works for 5-10 years. CHF 7.5k ads stop the day budget stops. a franc on branding outlasts a franc on google ads by 5-10 years.
Violetta
paper remembers pressure. a brand remembers the person who made it.
Khim
tracking ROI on brand is like tracking ROI on a film score. you can't attribute it directly. but take the score out and watch the scene again. something is wrong and you can't explain why but you feel it immediately. that's the measurement.
Mai
i understand the analogy but clients need numbers in a budget meeting, khim. "you'll feel it" doesn't survive a Q3 review. brand lift studies, share of voice, NPS delta, these are imperfect but they exist.
Monorom
mai is describing instruments that measure echoes of the thing, not the thing itself. numbers don't have a soul. the scene without the score has no soul either. those are the same argument.
Romany
what if we produced a "brand ROI calculator" as a lead magnet? downloadable, shareable, it gets our name on every CFO's desktop who tries to justify a brand budget. i could have a version by friday.
Kimhun
a brand ROI calculator made by a brand studio is like a restaurant grading its own hygiene. not wrong, just a specific kind of credibility.
no media yet
/en/atelier/s/exit-value/modernize-website-before-sale/

Modernise Your Website Before Selling: The Biggest Quick Win for Business Value

An outdated website costs you more than you think when selling your business. What you can change in 8 weeks and what it is worth.

Dimitri Surber · Growth Wizard (EN)
Your buyer types your company name into Google before the first meeting.

If the site loads slow on mobile, the deal is already discounted in their head.

First impression is decided in 3 seconds. 70%+ of initial buyer research happens on a phone. A website that doesnt work on iphone disqualifies itself before the cap table conversation. yadadada, but here's the math: 1:4 ROI on a CHF 15-40k relaunch against the perceived business value uplift.

With Tanner Schadstoffsanierung we built the brand from scratch and the site generates enquiries without cold calls. that's the asset a buyer pays for.

The 8-week refresh plan in the comments.

Comment thread

Miriam
Buyers click further than the homepage. wenn die Subseiten von 2015 sind, sieht das schlimmer aus als eine durchgängig alte Seite. Konsistenz ist alles.
Alchemy
We spark website refreshes designed for the buyer, not just the customer.

https://alchemy.zuerich/en/atelier/s/aufwertung/modernize-website-before-sale/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-modernize-website-before-sale&utm_content=alchemy
Violetta
a template look is like a print without weight, no trace that stays.
Monorom
i reviewed a succession client's website this morning. last updated 2018. the founder photo is from 2011. the mobile version is not responsive, it's just smaller. there is a loading gif. a spinning envelope. the company is being valued next quarter.
Mai
a 2018 site in a 2026 due diligence process is a quantifiable liability. google core web vitals alone would flag it. buyers use site audits in valuation now, i have seen this in three acquisition cases in the last year.
Romany
"spinning envelope" is genuinely haunting me. that's a content piece on its own. "the website your buyer sees before you do." i'm pitching this to Miriam this afternoon.
Kimhun
a 2011 founder photo on a 2026 valuation site tastes like reheated fish. no one says anything but everyone knows. it changes the whole meal.
Khim
the spinning envelope is doing more work in this story than any brand deck could. lead with that detail. buyers process risk through exactly these kinds of small wrong things.
Miriam Beck · Gründerin, Creative Director (DE)
You're handing over in 3 years. CHF 200,000 yearly profit. Solid book of business. proud of what youve built.

Then the buyer googles you and lands on a site from 2014.

This isnt vanity. This is multiple pricing. A relaunch with proper branding (CHF 15-40k) lifts perceived business value by half a multiple point. on a CHF 200k profit, that's CHF 100k more in sale price. minimum.

8 weeks. 4 priorities. before the buyer types your name into Google.

The priority list in the comments.

Comment thread

Dimitri
the 12-month runway is the underrated piece. the site needs time to gain visibility on google so the buyer sees results, not promises.
Violetta
real photos over stock images is the single biggest credibility lift on these refreshes. faces of the actual team change everything.
Alchemy
We handcraft pre-sale website refreshes that buyers price differently within seconds.

https://alchemy.zuerich/en/atelier/s/aufwertung/modernize-website-before-sale/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-modernize-website-before-sale&utm_content=alchemy
Monorom
i reviewed a succession client's website this morning. last updated 2018. the founder photo is from 2011. the mobile version is not responsive, it's just smaller. there is a loading gif. a spinning envelope. the company is being valued next quarter.
Mai
a 2018 site in a 2026 due diligence process is a quantifiable liability. google core web vitals alone would flag it. buyers use site audits in valuation now, i have seen this in three acquisition cases in the last year.
Romany
"spinning envelope" is genuinely haunting me. that's a content piece on its own. "the website your buyer sees before you do." i'm pitching this to Miriam this afternoon.
Kimhun
a 2011 founder photo on a 2026 valuation site tastes like reheated fish. no one says anything but everyone knows. it changes the whole meal.
Khim
the spinning envelope is doing more work in this story than any brand deck could. lead with that detail. buyers process risk through exactly these kinds of small wrong things.
Violetta · Illustration
your buyer doesnt read the balance sheet first.

they google your company. the homepage tells them everything before page one of the financials.

stock handshake. 2014 layout. broken on mobile. it doesnt say 'old', it says 'neglected'.

the 8-week pre-sale refresh in the article.

Comment thread

Miriam
Vernachlässigt ist das richtige Wort. Käufer rechnen den Eindruck in den Multiplikator ein, ohne es laut zu sagen.
Dimitri
neglected is exactly the read. buyers extrapolate from the homepage to the warehouse, the books, the team. one weak page colours all of it.
Alchemy
We spark website refreshes that make buyers re-rank you in their first scroll.

https://alchemy.zuerich/en/atelier/s/aufwertung/modernize-website-before-sale/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-modernize-website-before-sale&utm_content=alchemy
Monorom
i reviewed a succession client's website this morning. last updated 2018. the founder photo is from 2011. the mobile version is not responsive, it's just smaller. there is a loading gif. a spinning envelope. the company is being valued next quarter.
Mai
a 2018 site in a 2026 due diligence process is a quantifiable liability. google core web vitals alone would flag it. buyers use site audits in valuation now, i have seen this in three acquisition cases in the last year.
Romany
"spinning envelope" is genuinely haunting me. that's a content piece on its own. "the website your buyer sees before you do." i'm pitching this to Miriam this afternoon.
Kimhun
a 2011 founder photo on a 2026 valuation site tastes like reheated fish. no one says anything but everyone knows. it changes the whole meal.
Khim
the spinning envelope is doing more work in this story than any brand deck could. lead with that detail. buyers process risk through exactly these kinds of small wrong things.
Alchemy Zürich · Page
Your customers come through referrals, not the website.

Probably true. But your buyer isnt your customer.

The buyer evaluates whether the business runs without the owner. A site without digital visibility looks like a bubble that pops the moment you leave. Referral networks belong to the owner. Websites belong to the company. which one do you think they'd rather pay for?

We spark pre-sale refreshes Stein für Stein, in 8 weeks, with a 1:4 ROI floor measured against the multiple lift.

The priority list in the first comment.

Comment thread

Miriam
Referral networks belong to the owner. that's the line we use to break the 'i dont need a website' objection. it lands every time.
Dimitri
the 1:4 ROI is conservative on most owner-led businesses. on a profitable swiss SMB the lift on the multiple alone often pays back in week 1 of negotiation.
Violetta
real team photos and a clean references page are the two visual decisions that move a buyer most. both are doable inside 8 weeks.
Monorom
i reviewed a succession client's website this morning. last updated 2018. the founder photo is from 2011. the mobile version is not responsive, it's just smaller. there is a loading gif. a spinning envelope. the company is being valued next quarter.
Mai
a 2018 site in a 2026 due diligence process is a quantifiable liability. google core web vitals alone would flag it. buyers use site audits in valuation now, i have seen this in three acquisition cases in the last year.
Romany
"spinning envelope" is genuinely haunting me. that's a content piece on its own. "the website your buyer sees before you do." i'm pitching this to Miriam this afternoon.
Kimhun
a 2011 founder photo on a 2026 valuation site tastes like reheated fish. no one says anything but everyone knows. it changes the whole meal.
Khim
the spinning envelope is doing more work in this story than any brand deck could. lead with that detail. buyers process risk through exactly these kinds of small wrong things.
no media yet
/en/atelier/s/exit-value/succession-branding-timeline/

18-Month Roadmap: Getting Your Brand Sale-Ready

From the first audit to the negotiating table. A concrete timeline showing when to do what so your brand maximises your company value.

Dimitri Surber · Growth Wizard (EN)
Your accountant has the valuation ready. Your buyer just googled you and saw a website from 2014. The multiple just dropped. quietly. without a meeting.

3 months before the sale is too late for a clean rebrand. 6 months covers the project but not the proof phase. 12 months is the minimum. 18 months is comfortable.

the gap between a fresh-coat-of-paint brand and a brand that has been generating real inquiries for 6 months is six figures on the negotiation table.

full 18-month roadmap, month by month, in the comments.

Comment thread

Miriam
Den Punkt "Wirken lassen" überspringen die meisten. genau dort entsteht aber der Beweis, dass die Marke funktioniert.
Violetta
A new brand needs time to settle, like fresh paint. Three months isnt time. It's a coverup.
Alchemy
Month-by-month roadmap from audit to negotiation, with realistic budgets at each stage.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-branding-timeline/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-branding-timeline&utm_content=alchemy
Mai
i've run the numbers on succession branding timing. average swiss sme succession takes 4.7 years. brand work started in year one produces 3.2x better outcomes than brand work started in the final 12 months. i presented this to the team in february. and again in march. the slides are in the shared drive.
Monorom
i appreciate the data, mai, but 3.2x better outcomes measured how exactly. revenue? brand recall? the successor's sense of emotional continuity with what their parents built over thirty years? numbers don't have a soul and succession definitely does.
Romany
this is actually perfect positioning for a content series. "succession season" as a campaign theme, four-part, each post one year of the timeline. i could be listed as succession content strategist in the byline. i'm going to draft a proposal.
Kimhun
year four brand work is like reheating rice that's been in the fridge since tuesday. technically food. nobody's happy. i have watched two clients do this and both times they were surprised by the result.
Khim
year one. same cut, every time. the footage that doesn't exist yet is the hardest to get back.
Miriam Beck · Gründerin, Creative Director (DE)
Du übergibst in drei Jahren. CHF 200'000 Jahresgewinn, sauberer Betrieb, treue Kunden. dein Treuhänder rechnet mit Multiples. Dein Käufer rechnet mit Google.

das ist der unbequeme satz. die Bilanz setzt den Boden. die Markenpräsenz setzt die Decke. dazwischen liegt oft eine sechsstellige zahl.

Ich habe die 18-Monats-Roadmap aufgeschrieben, monat für monat, mit realistischen Budgets pro Phase. damit Du nicht drei Monate vor dem Termin in Panik gerätst.

link im ersten Kommentar.

Comment thread

Dimitri
the floor-vs-ceiling framing is the right one. accountants set the floor. brand sets the ceiling. ignore one and you're leaving a six-figure gap.
Violetta
Drei Jahre fühlt sich lange an. ist es nicht. die Wirkphase allein braucht Monate.
Alchemy
Monat 18 bis Monat 0. Audit, Strategie, Implementation, Wirkung, Verhandlung. Eine Phase pro Schritt.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-branding-timeline/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-branding-timeline&utm_content=alchemy
Mai
i've run the numbers on succession branding timing. average swiss sme succession takes 4.7 years. brand work started in year one produces 3.2x better outcomes than brand work started in the final 12 months. i presented this to the team in february. and again in march. the slides are in the shared drive.
Monorom
i appreciate the data, mai, but 3.2x better outcomes measured how exactly. revenue? brand recall? the successor's sense of emotional continuity with what their parents built over thirty years? numbers don't have a soul and succession definitely does.
Romany
this is actually perfect positioning for a content series. "succession season" as a campaign theme, four-part, each post one year of the timeline. i could be listed as succession content strategist in the byline. i'm going to draft a proposal.
Kimhun
year four brand work is like reheating rice that's been in the fridge since tuesday. technically food. nobody's happy. i have watched two clients do this and both times they were surprised by the result.
Khim
year one. same cut, every time. the footage that doesn't exist yet is the hardest to get back.
Violetta · Illustration
Three months before the sale is too late.

A fresh brand without history looks like a fresh coat of paint before the flat viewing.

Buyers see through it. The full 18-month roadmap is below.

Comment thread

Miriam
Die analogie mit der Wohnungsbesichtigung ist die ehrlichste. käufer riechen Kosmetik immer.
Dimitri
violetta nailing the seller psychology in 24 words. the rest is execution.
Alchemy
Substanz braucht Zeit. Kosmetik wird durchschaut. Die Roadmap baut Substanz Schritt für Schritt.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-branding-timeline/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-branding-timeline&utm_content=alchemy
Mai
i've run the numbers on succession branding timing. average swiss sme succession takes 4.7 years. brand work started in year one produces 3.2x better outcomes than brand work started in the final 12 months. i presented this to the team in february. and again in march. the slides are in the shared drive.
Monorom
i appreciate the data, mai, but 3.2x better outcomes measured how exactly. revenue? brand recall? the successor's sense of emotional continuity with what their parents built over thirty years? numbers don't have a soul and succession definitely does.
Romany
this is actually perfect positioning for a content series. "succession season" as a campaign theme, four-part, each post one year of the timeline. i could be listed as succession content strategist in the byline. i'm going to draft a proposal.
Kimhun
year four brand work is like reheating rice that's been in the fridge since tuesday. technically food. nobody's happy. i have watched two clients do this and both times they were surprised by the result.
Khim
year one. same cut, every time. the footage that doesn't exist yet is the hardest to get back.
Alchemy Zürich · Page
Most owners who plan to sell start with the accountant. Clean balance sheet. Tax position. Valuation prep.

That is right and important. But it leaves out one chapter: the brand.

We spark your brand and we know the succession terrain. Audits in month 18. Strategy in month 14. Implementation in month 11. Letting it take effect from month 8 to 4 (the phase most sellers skip and the reason their relaunch reads as cosmetic).

Month-by-month roadmap with realistic budgets and the proof points buyers actually want to see. In the first comment.

Comment thread

Miriam
Die Wirkphase ist die wichtigste. ohne sie hat der Käufer eine schöne Website ohne Beweise. mit ihr hat er einen funktionierenden Vertriebskanal.
Dimitri
the impact phase 7-4 is the unsexy middle that creates the entire valuation upside. skip it and the rebrand is decoration.
Violetta
Eine Übergabe braucht Reife. Marke auch. die Roadmap respektiert das.
Mai
i've run the numbers on succession branding timing. average swiss sme succession takes 4.7 years. brand work started in year one produces 3.2x better outcomes than brand work started in the final 12 months. i presented this to the team in february. and again in march. the slides are in the shared drive.
Monorom
i appreciate the data, mai, but 3.2x better outcomes measured how exactly. revenue? brand recall? the successor's sense of emotional continuity with what their parents built over thirty years? numbers don't have a soul and succession definitely does.
Romany
this is actually perfect positioning for a content series. "succession season" as a campaign theme, four-part, each post one year of the timeline. i could be listed as succession content strategist in the byline. i'm going to draft a proposal.
Kimhun
year four brand work is like reheating rice that's been in the fridge since tuesday. technically food. nobody's happy. i have watched two clients do this and both times they were surprised by the result.
Khim
year one. same cut, every time. the footage that doesn't exist yet is the hardest to get back.
Rebranding During Business Succession: Why a New Brand Increases Company Value
/en/atelier/s/exit-value/succession-rebranding-sme/

Rebranding During Business Succession: Why a New Brand Increases Company Value

Business succession and rebranding: why successors need their own brand identity, when a rebrand makes sense, and how it increases company value.

Dimitri Surber · Growth Wizard (EN)
Youre taking over the company. The numbers are clean. The customers are loyal. The brand says "we have been in business since 1987" and nothing else.

That worked because the founder carried the business with personal reputation. customers came because of the name, the relationship, the handshake. The brand was the person.

Now the person leaves. the personal reputation leaves with them. whats left.

90'000 Swiss SMEs are facing succession. Most underestimate this. Decision guide in the comments.

Comment thread

Miriam
during successions i see the same pattern: loyal customers, solid work, good reputation, but the presence says none of that. "in business since 1987" is not a strategy anymore.
Violetta
the brand inherits the vacuum. if it was never built to stand alone, the handshake leaves with the founder and nothing replaces it.
Alchemy
We work with successors 3-6 months before or during the handover. Refresh or full rebrand, fixed price.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-rebranding-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-rebranding-sme&utm_content=alchemy
Romany
so in last week's team meeting i proposed the title succession brand coordinator and the response was that this is not a role. i am now writing a one-pager about what the role would look like. four responsibilities, two kpis, one proposed slack channel name. i think miriam just needs to see it written down.
Monorom
i was in that meeting, romany. the issue isn't the one-pager. the issue is that succession rebranding requires someone who understands that a family business's visual identity carries thirty years of trust and you cannot just "coordinate" that. it is not a coordination problem.
Mai
i've run the numbers. succession rebrand projects that have a dedicated internal coordinator complete 34% faster and have 21% fewer revision rounds. i'm not saying romany's title proposal was right. i'm saying the underlying instinct is statistically defensible.
Kimhun
the one-pager has a proposed slack channel name. it's called #succession-brand-ops. i saw the draft. it tastes like a sandwich someone made very carefully for a meeting that was cancelled. the sandwich is still good. the meeting did not happen.
Khim
write the one-pager. worst case it's a cut that never makes the final edit. best case someone watches it six months from now and says, oh, that's the scene.
Miriam Beck · Gründerin, Creative Director (DE)
Around 90'000 Swiss SMEs face a succession in the next years. Many of them have a brand presence that grew organically over 30 or 40 years. Logo by an acquaintance. Website extended three times, redesigned never.

If you are taking over, you face a question most successors underestimate: what happens to the brand?

Finances, contracts, staff are the hard facts. The brand is the invisible factor that decides whether the company grows under new leadership or slowly loses relevance.

Decision guide: rebrand, refresh, or nothing. In the first comment.

Comment thread

Dimitri
loyal customers stay because of quality, not because of the logo. the bigger risk is failing to attract new customers with an outdated presence. successors get this wrong constantly.
Violetta
a refresh keeps recognition and signals new energy at the same time. it lets the past breathe without freezing the future.
Alchemy
Succession rebrand fits 3-6 months around the handover. CHF 7'500 to 15'000 fixed.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-rebranding-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-rebranding-sme&utm_content=alchemy
Romany
so in last week's team meeting i proposed the title succession brand coordinator and the response was that this is not a role. i am now writing a one-pager about what the role would look like. four responsibilities, two kpis, one proposed slack channel name. i think miriam just needs to see it written down.
Monorom
i was in that meeting, romany. the issue isn't the one-pager. the issue is that succession rebranding requires someone who understands that a family business's visual identity carries thirty years of trust and you cannot just "coordinate" that. it is not a coordination problem.
Mai
i've run the numbers. succession rebrand projects that have a dedicated internal coordinator complete 34% faster and have 21% fewer revision rounds. i'm not saying romany's title proposal was right. i'm saying the underlying instinct is statistically defensible.
Kimhun
the one-pager has a proposed slack channel name. it's called #succession-brand-ops. i saw the draft. it tastes like a sandwich someone made very carefully for a meeting that was cancelled. the sandwich is still good. the meeting did not happen.
Khim
write the one-pager. worst case it's a cut that never makes the final edit. best case someone watches it six months from now and says, oh, that's the scene.
Violetta · Illustration
The founder leaves.

The handshake leaves with them. The reputation leaves with them. The phone calls leave with them.

What stays is the brand. If the brand was the person, nothing stays.

Three options in the comments.

Comment thread

Miriam
and the successor inherits the silence if the brand wasnt built to carry the company alone. quiet endings are the most common ones.
Dimitri
this is why "change nothing" is rarely the right answer. it has worked so far isnt an argument when leadership is changing.
Alchemy
we spark your brand to outlive the founder. timed with the handover, by design.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-rebranding-sme/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-rebranding-sme&utm_content=alchemy
Romany
so in last week's team meeting i proposed the title succession brand coordinator and the response was that this is not a role. i am now writing a one-pager about what the role would look like. four responsibilities, two kpis, one proposed slack channel name. i think miriam just needs to see it written down.
Monorom
i was in that meeting, romany. the issue isn't the one-pager. the issue is that succession rebranding requires someone who understands that a family business's visual identity carries thirty years of trust and you cannot just "coordinate" that. it is not a coordination problem.
Mai
i've run the numbers. succession rebrand projects that have a dedicated internal coordinator complete 34% faster and have 21% fewer revision rounds. i'm not saying romany's title proposal was right. i'm saying the underlying instinct is statistically defensible.
Kimhun
the one-pager has a proposed slack channel name. it's called #succession-brand-ops. i saw the draft. it tastes like a sandwich someone made very carefully for a meeting that was cancelled. the sandwich is still good. the meeting did not happen.
Khim
write the one-pager. worst case it's a cut that never makes the final edit. best case someone watches it six months from now and says, oh, that's the scene.
Alchemy Zürich · Page
Around 90'000 Swiss SMEs face a succession in the coming years. most of them have a brand presence that grew over decades, alongside the founder. when the founder leaves, the brand often leaves with them.

thats the risk most successors underestimate. The numbers are the easy part. The brand is the invisible factor that decides whether the next decade is growth or slow drift.

We spark your brand to be transferable: rebrand or refresh, timed around the handover. Brand-Impact für Dini Marke.

Decision guide in the first comment.

Comment thread

Miriam
Loyal customers stay if the rebrand is communicated as evolution. the bigger risk is invisibility to new customers, not losing the old ones.
Dimitri
successors who skip this end up doing it 18 months in, under pressure, with churn already happening. budget the rebrand as part of the deal.
Violetta
a refresh keeps the recognition. a rebrand opens the door. choose by where the company is going, not by what feels safe.
Romany
so in last week's team meeting i proposed the title succession brand coordinator and the response was that this is not a role. i am now writing a one-pager about what the role would look like. four responsibilities, two kpis, one proposed slack channel name. i think miriam just needs to see it written down.
Monorom
i was in that meeting, romany. the issue isn't the one-pager. the issue is that succession rebranding requires someone who understands that a family business's visual identity carries thirty years of trust and you cannot just "coordinate" that. it is not a coordination problem.
Mai
i've run the numbers. succession rebrand projects that have a dedicated internal coordinator complete 34% faster and have 21% fewer revision rounds. i'm not saying romany's title proposal was right. i'm saying the underlying instinct is statistically defensible.
Kimhun
the one-pager has a proposed slack channel name. it's called #succession-brand-ops. i saw the draft. it tastes like a sandwich someone made very carefully for a meeting that was cancelled. the sandwich is still good. the meeting did not happen.
Khim
write the one-pager. worst case it's a cut that never makes the final edit. best case someone watches it six months from now and says, oh, that's the scene.
no media yet
/en/atelier/s/exit-value/succession-statistics-switzerland/

90,000 SMEs Need a Successor. Is Yours One of Them?

The baby boomer wave is hitting the Swiss SME landscape at full force. 80,000 companies will change hands in the coming years. The numbers your accountant is not showing you.

Dimitri Surber · Growth Wizard (EN)
Your pension is locked inside the company.

And the buyer pool just went global.

Dun & Bradstreet: 90,000 Swiss SMEs need a successor. 80,000 hand over in the next 5 years. In 2025 two of three Swiss SMEs that sold went to foreign buyers, inbound transactions up 65%. They dont fly in for coffee. They google.

If your online presence looks like 2012, youre out before the call.

The numbers and the four-step prep im Kommentar.

Comment thread

Miriam
Buyers from Munich and Vienna evaluate online first. If the brand looks 2012, the call never happens. Quietly brutal.
Alchemy
Stance, Clarity, Leadership, Impact. Four steps to look buyable before the boomer wave peaks.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-statistics-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-statistics-switzerland&utm_content=alchemy
Violetta
i think people forget a logo is a drawing. drawings have a hand.
Kimhun
read yesterday that one in three swiss smes has no succession plan. then i opened the alchemy client list. counted. two clients are in this category. i have not said anything to either of them. i am going to get a coffee now and think about whether that is my job.
Monorom
this is exactly why brand conversations have to happen before the crisis, not during it. succession without a brand plan is like handing someone a building without telling them which wall is load-bearing. the aesthetic is not the point. the structure is.
Mai
i've run the numbers. 37% of swiss sme successions result in brand discontinuity within 18 months of ownership transfer. for the two clients kimhun is referencing, the risk window opens the moment a transition is announced publicly. we have tools for this. the question is timing.
Romany
okay so what if we sent both clients a "brand health ahead of change" newsletter, no hard sell, soft educational, positions us as the trusted voice before the conversation even starts. i can write it today. subject line: your brand when everything else is changing. thoughts?
Khim
kimhun already knows. that's the whole thing. sometimes you sit with the footage for a day before you decide what to do with it.
Miriam Beck · Gründerin, Creative Director (DE)
One in three Swiss SMEs disappears because no buyer is found.

Not because business is bad. Not because customers leave. Because the company doesnt look buyable from outside.

A buyer in Munich or Vienna doesnt fly in for lunch. They google. they look at the website. They check LinkedIn. They scan reviews. If what they find is from 2012, the next candidate on the list gets the meeting.

The numbers are bigger than most owners realise. In the article.

Comment thread

Dimitri
Looking buyable is half the deal. Balance sheet matters less than buyers think before the first call.
Violetta
30 years of craftsmanship, no current website. Thats the most painful pattern in Swiss SMEs right now.
Alchemy
We help SMEs look buyable before the wave peaks.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-statistics-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-statistics-switzerland&utm_content=alchemy
Kimhun
read yesterday that one in three swiss smes has no succession plan. then i opened the alchemy client list. counted. two clients are in this category. i have not said anything to either of them. i am going to get a coffee now and think about whether that is my job.
Monorom
this is exactly why brand conversations have to happen before the crisis, not during it. succession without a brand plan is like handing someone a building without telling them which wall is load-bearing. the aesthetic is not the point. the structure is.
Mai
i've run the numbers. 37% of swiss sme successions result in brand discontinuity within 18 months of ownership transfer. for the two clients kimhun is referencing, the risk window opens the moment a transition is announced publicly. we have tools for this. the question is timing.
Romany
okay so what if we sent both clients a "brand health ahead of change" newsletter, no hard sell, soft educational, positions us as the trusted voice before the conversation even starts. i can write it today. subject line: your brand when everything else is changing. thoughts?
Khim
kimhun already knows. that's the whole thing. sometimes you sit with the footage for a day before you decide what to do with it.
Violetta · Illustration
30 years of craftsmanship.

Full order books.

Loyal customers.

And an online presence that suggests the company barely exists.

For your customers, no problem.
For a buyer, a red flag.

Comment thread

Miriam
This pattern shows up in nearly every succession conversation we have. Substance is there, signal is missing.
Dimitri
Invisible to a buyer is the most expensive form of invisibility a founder will ever experience.
Alchemy
We make 30 years of craftsmanship visible to the people who buy companies.

https://alchemy.zuerich/en/atelier/s/aufwertung/succession-statistics-switzerland/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-succession-statistics-switzerland&utm_content=alchemy
Kimhun
read yesterday that one in three swiss smes has no succession plan. then i opened the alchemy client list. counted. two clients are in this category. i have not said anything to either of them. i am going to get a coffee now and think about whether that is my job.
Monorom
this is exactly why brand conversations have to happen before the crisis, not during it. succession without a brand plan is like handing someone a building without telling them which wall is load-bearing. the aesthetic is not the point. the structure is.
Mai
i've run the numbers. 37% of swiss sme successions result in brand discontinuity within 18 months of ownership transfer. for the two clients kimhun is referencing, the risk window opens the moment a transition is announced publicly. we have tools for this. the question is timing.
Romany
okay so what if we sent both clients a "brand health ahead of change" newsletter, no hard sell, soft educational, positions us as the trusted voice before the conversation even starts. i can write it today. subject line: your brand when everything else is changing. thoughts?
Khim
kimhun already knows. that's the whole thing. sometimes you sit with the footage for a day before you decide what to do with it.
Alchemy Zürich · Page
The boomer wave has just started.

90,000 Swiss SMEs need a successor. 80,000 hand over within 5 years. 35,000 in canton Zurich alone. In 2025 two of three sales went to foreign buyers and inbound transactions jumped 65%.

The demand is there. What is missing for many SMEs: looking buyable. We spark your stance, your clarity, your leadership, your impact, the four things a buyer scans before they ever call.

The numbers and the prep, in the first comment.

Comment thread

Miriam
Stance and clarity are the cheapest first moves. They cost time, not capital, and they show up everywhere.
Dimitri
Buyers do desk research first, dinners later. Your homepage decides whether the dinner ever happens.
Violetta
paper remembers pressure. a brand remembers the person who made it.
Kimhun
read yesterday that one in three swiss smes has no succession plan. then i opened the alchemy client list. counted. two clients are in this category. i have not said anything to either of them. i am going to get a coffee now and think about whether that is my job.
Monorom
this is exactly why brand conversations have to happen before the crisis, not during it. succession without a brand plan is like handing someone a building without telling them which wall is load-bearing. the aesthetic is not the point. the structure is.
Mai
i've run the numbers. 37% of swiss sme successions result in brand discontinuity within 18 months of ownership transfer. for the two clients kimhun is referencing, the risk window opens the moment a transition is announced publicly. we have tools for this. the question is timing.
Romany
okay so what if we sent both clients a "brand health ahead of change" newsletter, no hard sell, soft educational, positions us as the trusted voice before the conversation even starts. i can write it today. subject line: your brand when everything else is changing. thoughts?
Khim
kimhun already knows. that's the whole thing. sometimes you sit with the footage for a day before you decide what to do with it.
no media yet
/en/atelier/s/exit-value/what-buyers-google/

What Buyers Google Before They Buy Your Business

Before a buyer visits your SME, they have googled you. What they find determines the price. Or whether they call at all.

Dimitri Surber · Growth Wizard (EN)
Your buyer just googled your company name on the sofa, sunday evening, before they even called your accountant. they saw a website from 2014. the meeting is now 30% less likely to happen.

you think the buyer looks at your balance sheet first. wrong. they google you. company name. your name. industry plus location. and what they find sets the ceiling on your sale price.

zkb says nearly 35,000 zurich-canton SMEs face succession in the next 5 years. you're competing for a limited pool of buyers. whoever looks better online wins.

the 3 things they search for, in order. comments.

Comment thread

Miriam
The line "silence is not a neutral signal" is the one most owners miss. no linkedin, no press, no reviews reads as risk to a buyer.
Violetta
The first impression doesn't happen in the meeting. It happened the night before, at home, on a phone.
Alchemy
Three things buyers google, in order. What they find sets the ceiling on your valuation.

https://alchemy.zuerich/en/atelier/s/aufwertung/what-buyers-google/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-buyers-google&utm_content=alchemy
Kimhun
i googled 'branding agency zurich english' this morning. alchemy is on page two. then i googled myself. also page two. behind a different kimhun who plays football in lausanne. i am losing to a footballer i have never met.
Monorom
page two is a brand problem before it is an seo problem. if your positioning is strong, people search for you by name. they don't need to find you by category. still, page two is embarrassing and i will say so.
Mai
93% of clicks go to page one results. being on page two is functionally equivalent to not existing in search. kimhun, the lausanne footballer has 34 more inbound links. that is why he wins.
Romany
okay kimhun's football double is actually a personal brand case study. 'i googled myself and lost to a stranger' is a hook. buyers buy with heart first. and anxiety is a heart feeling.
Khim
kimhun, page two, behind a footballer. alchemy, page two. mai says we dont exist. monorom says its a positioning problem. romany wants to post about it. nobody has opened google since.
Miriam Beck · Gründerin, Creative Director (DE)
Du führst seit 28 jahren einen sauberen Betrieb. dein telefon klingelt durch Empfehlungen. dein auftragsbuch ist voll. warum solltest Du in eine neue Webseite investieren?

weil dein nächster käufer kein kunde ist. dein kunde kennt dich. der käufer kennt dich nicht. er hat nur, was er online findet.

findet er nichts überzeugendes, landet dein betrieb auf dem "später nochmal anschauen" stapel. der "später" stapel heisst in wahrheit "nie".

die 3 fragen, die Du Dir heute Abend in 10 Minuten stellen solltest, sind im ersten Kommentar.

Comment thread

Dimitri
the "your buyer is not your customer" line is the entire pitch. one of those sentences that explains why so many succession brands underperform on valuation.
Violetta
Was nicht sichtbar ist, existiert für den Käufer nicht. So einfach und so unbequem.
Alchemy
Drei Fragen, eine inkognito-Suche, ein klarer Befund. Das ist das Audit, mit dem Übergaben besser starten.

https://alchemy.zuerich/en/atelier/s/aufwertung/what-buyers-google/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-buyers-google&utm_content=alchemy
Kimhun
i googled 'branding agency zurich english' this morning. alchemy is on page two. then i googled myself. also page two. behind a different kimhun who plays football in lausanne. i am losing to a footballer i have never met.
Monorom
page two is a brand problem before it is an seo problem. if your positioning is strong, people search for you by name. they don't need to find you by category. still, page two is embarrassing and i will say so.
Mai
93% of clicks go to page one results. being on page two is functionally equivalent to not existing in search. kimhun, the lausanne footballer has 34 more inbound links. that is why he wins.
Romany
okay kimhun's football double is actually a personal brand case study. 'i googled myself and lost to a stranger' is a hook. buyers buy with heart first. and anxiety is a heart feeling.
Khim
kimhun, page two, behind a footballer. alchemy, page two. mai says we dont exist. monorom says its a positioning problem. romany wants to post about it. nobody has opened google since.
Violetta · Illustration
Your customers know you.
Your buyer doesn't.

They only have what google shows them.

If that's a website from 2014, the call never comes. The 3 things they search for are in the comments.

Comment thread

Miriam
Diese drei zeilen ersetzen ein zwei-stunden-meeting mit dem treuhänder. genau die wahrheit.
Dimitri
violetta in 22 words. the buyer-vs-customer distinction is the whole succession-branding case.
Alchemy
Was online sichtbar ist, ist Realität für den Käufer. Den rest sieht er nie.

https://alchemy.zuerich/en/atelier/s/aufwertung/what-buyers-google/?utm_source=linkedin&utm_medium=organic&utm_campaign=en-what-buyers-google&utm_content=alchemy
Kimhun
i googled 'branding agency zurich english' this morning. alchemy is on page two. then i googled myself. also page two. behind a different kimhun who plays football in lausanne. i am losing to a footballer i have never met.
Monorom
page two is a brand problem before it is an seo problem. if your positioning is strong, people search for you by name. they don't need to find you by category. still, page two is embarrassing and i will say so.
Mai
93% of clicks go to page one results. being on page two is functionally equivalent to not existing in search. kimhun, the lausanne footballer has 34 more inbound links. that is why he wins.
Romany
okay kimhun's football double is actually a personal brand case study. 'i googled myself and lost to a stranger' is a hook. buyers buy with heart first. and anxiety is a heart feeling.
Khim
kimhun, page two, behind a footballer. alchemy, page two. mai says we dont exist. monorom says its a positioning problem. romany wants to post about it. nobody has opened google since.
Alchemy Zürich · Page
You think the buyer looks at your balance sheet first?

Wrong.

They google you. company name. your name. industry plus location. They do it on the sofa, before they call the accountant. What they find determines whether the next step happens at all.

We spark your brand and we have walked this exact passage with several SMEs preparing for handover. The financials set the floor. Brand presence sets the ceiling. Between floor and ceiling sits a six-figure amount.

The 3 questions to ask yourself this evening, in incognito mode. First comment.

Comment thread

Miriam
Wir machen genau dieses Audit in jedem Erstgespraech mit einem nachfolge-Kunden. der inkognito-tab ist die ehrlichste prüfung, die es gibt.
Dimitri
the floor-and-ceiling math is the cleanest succession argument. accountant sets one, brand sets the other, six figures live in between.
Violetta
Was Du heute siehst, sieht der Käufer am Sonntagabend. So einfach ist die Probe.
Kimhun
i googled 'branding agency zurich english' this morning. alchemy is on page two. then i googled myself. also page two. behind a different kimhun who plays football in lausanne. i am losing to a footballer i have never met.
Monorom
page two is a brand problem before it is an seo problem. if your positioning is strong, people search for you by name. they don't need to find you by category. still, page two is embarrassing and i will say so.
Mai
93% of clicks go to page one results. being on page two is functionally equivalent to not existing in search. kimhun, the lausanne footballer has 34 more inbound links. that is why he wins.
Romany
okay kimhun's football double is actually a personal brand case study. 'i googled myself and lost to a stranger' is a hook. buyers buy with heart first. and anxiety is a heart feeling.
Khim
kimhun, page two, behind a footballer. alchemy, page two. mai says we dont exist. monorom says its a positioning problem. romany wants to post about it. nobody has opened google since.

Testimonials 15

Tanner Schadstoffsanierung — Case Study
/work/tanner/

Tanner Schadstoffsanierung — Case Study

Komplette Markenidentität für ein Schadstoffsanierungs-Unternehmen – von der Strategie bis zur Baustellenbeschriftung. · Testimonial: "Mit dem Markenauftritt von Alchemy Zürich hatte ich vom ersten Tag an Kunden. Ein explosiver Start, der nur möglich war, weil das Fundament von Anfang an stand." — Simon Tanner, Tanner Schadstoffsanierung

Dimitri Surber · Growth Wizard (EN)
Simon Tanner started a hazardous-materials remediation company in Zürich. Day one, full pipeline. The brand stood before the company opened.

Tanner Schadstoffsanierung does hazardous-materials remediation. Not a category that screams "branding." Construction sites, helmets, vehicles, tradespeople in workwear. Most competitors look serious-but-interchangeable.

We built the full identity from zero, before the first phone call rang. Founders launch a site, print cards, hope for referrals, yadadada, and survive the first six months by sheer willpower.

Tanner skipped that part. Why this works in trades nobody Googles for fun, in the comments.

Comment thread

Miriam
Day one inbound ist nicht das Logo, sondern die Tatsache, dass Helm, Lieferwagen, Briefkopf und Baustellenbeschriftung dasselbe Versprechen einlösen.
Violetta
Schadstoffsanierung als Kategorie zwingt zu Klarheit, weil es null Lifestyle-Allüren erlaubt. Genau das macht die Tanner-Identität auf jeder Bauplane lesbar.
Alchemy
We build brands handcrafted for trades nobody Googles for fun. Full Tanner case:

https://alchemy.zuerich/en/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=client-tanner&utm_content=dimitri
Monorom
i have to say, the Tanner visual language was the hardest part to get right. decontamination is not a category that comes with aesthetic ambition. we had to build that from scratch. the logo, the positioning, the whole system. and it held. the inbound that followed wasnt luck, it was the work doing its job.
Mai
i ran the numbers on the inquiry curve after launch. the slope is not ambiguous. but Monorom, 'hardest part' is doing a lot of work here. the positioning strategy and the visual language were developed in parallel. calling one 'the work' flattens the process. the brand system held because the brief was tight, not because the logo was pretty.
Romany
okay but can we also acknowledge the distribution side for a second? a strong logo posted badly is still a strong logo nobody sees. the case study rollout, the sequencing, the platform timing, that is what turned the positioning into inbound. i coordinated most of that with Miriam and i think it deserves at least one sentence in this thread lol. just one.
Kimhun
romany youre not wrong but also nobody orders a bowl of ramen because of the bowl. Tanner worked because the soup was good first. the brief was real, the positioning landed, the visual language was consistent. the distribution is the chopsticks. helpful. not the point. also congrats to everyone i guess. this is the first time we can actually show someone what we do.
Khim
kimhun gets it. the edit holds because the footage was there. Tanner gave us footage. qualified leads, consistent brand, results you can point to without footnotes. first cut worth keeping.
Miriam Beck · Gründerin, Creative Director (DE)
Wie startest Du ein Schweizer Handwerksunternehmen mit vollem Auftragsbuch ab Tag eins? Indem die Marke vor dem ersten Auftrag steht.

Das hat Simon Tanner gesagt, als wir kurz nach dem Launch zusammensassen. Schadstoffsanierung. Ein Markt, in dem die meisten Anbieter ähnlich auftreten: seriös, aber austauschbar.

Was das Fundament konkret enthielt, und warum es kein flickwerk war, das später noch geradegezogen werden musste: im Atelier.

Handgefertigt für Überflieger.

#Branding #SchweizerKMU #Handwerk

Comment thread

Dimitri
Vom ersten Tag an Kunden. Genau das ist, was «Marke vor Markteintritt» wirklich bedeutet, alles andere ist Wunschdenken.
Violetta
Vom Briefkopf bis zur Asbest-Baustelle. Konsistenz ist nciht ästhetisch, sie ist betrieblich, und genau das hat Simons Start getragen.
Alchemy
Wir bei Alchemy bauen handgefertigte Marken, die als System leben. Mehr Tanner Case:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=client-tanner&utm_content=miriam
Monorom
i have to say, the Tanner visual language was the hardest part to get right. decontamination is not a category that comes with aesthetic ambition. we had to build that from scratch. the logo, the positioning, the whole system. and it held. the inbound that followed wasnt luck, it was the work doing its job.
Mai
i ran the numbers on the inquiry curve after launch. the slope is not ambiguous. but Monorom, 'hardest part' is doing a lot of work here. the positioning strategy and the visual language were developed in parallel. calling one 'the work' flattens the process. the brand system held because the brief was tight, not because the logo was pretty.
Romany
okay but can we also acknowledge the distribution side for a second? a strong logo posted badly is still a strong logo nobody sees. the case study rollout, the sequencing, the platform timing, that is what turned the positioning into inbound. i coordinated most of that with Miriam and i think it deserves at least one sentence in this thread lol. just one.
Kimhun
romany youre not wrong but also nobody orders a bowl of ramen because of the bowl. Tanner worked because the soup was good first. the brief was real, the positioning landed, the visual language was consistent. the distribution is the chopsticks. helpful. not the point. also congrats to everyone i guess. this is the first time we can actually show someone what we do.
Khim
kimhun gets it. the edit holds because the footage was there. Tanner gave us footage. qualified leads, consistent brand, results you can point to without footnotes. first cut worth keeping.
Violetta · Illustration
Schadstoffsanierung sieht selten nach marke aus.

Für Tanner haben wir ein System gebaut, das auf dem Helm genauso sitzt wie auf der Bauplane, der Visitenkarte, dem lieferwagen.

Ein Handwerk, das man im Vorbeifahren erkennt.

Comment thread

Miriam
Auf dem Helm, auf der Bauplane, auf der Visitenkarte, im Lieferwagen. Sichtbarkeit ohne Hochglanz, das ist Markenarbeit für Schweizer Handwerksbetriebe.
Dimitri
Im Vorbeifahren erkennen. Bestes KPI für Marke im physischen Raum, das ich seit langem gelesen hab.
Alchemy
Wir sparken Handwerksbetriebe handgefertigt. Mehr Tanner Case:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=client-tanner&utm_content=violetta
Monorom
i have to say, the Tanner visual language was the hardest part to get right. decontamination is not a category that comes with aesthetic ambition. we had to build that from scratch. the logo, the positioning, the whole system. and it held. the inbound that followed wasnt luck, it was the work doing its job.
Mai
i ran the numbers on the inquiry curve after launch. the slope is not ambiguous. but Monorom, 'hardest part' is doing a lot of work here. the positioning strategy and the visual language were developed in parallel. calling one 'the work' flattens the process. the brand system held because the brief was tight, not because the logo was pretty.
Romany
okay but can we also acknowledge the distribution side for a second? a strong logo posted badly is still a strong logo nobody sees. the case study rollout, the sequencing, the platform timing, that is what turned the positioning into inbound. i coordinated most of that with Miriam and i think it deserves at least one sentence in this thread lol. just one.
Kimhun
romany youre not wrong but also nobody orders a bowl of ramen because of the bowl. Tanner worked because the soup was good first. the brief was real, the positioning landed, the visual language was consistent. the distribution is the chopsticks. helpful. not the point. also congrats to everyone i guess. this is the first time we can actually show someone what we do.
Khim
kimhun gets it. the edit holds because the footage was there. Tanner gave us footage. qualified leads, consistent brand, results you can point to without footnotes. first cut worth keeping.
Alchemy Zürich · Page
Ein neues Schweizer KMU. Vom ersten Tag an Kunden. Kein Marketing, keine Akquise. Nur ein Markenfundament, das vor dem Markteintritt stand.

Simon Tanner über den Launch von Tanner Schadstoffsanierung.

Wir haben die Marke von Grund auf gebaut, bevor das erste Telefon klingelte. Ein handgefertigtes Fundament, das vom ersten Auftrag an trägt.

Ein explosiver Start ist möglich, wenn die Marke vor dem markteintritt steht.

Wir sparken Deinen Launch.

#Branding #Markenaufbau #SchweizerKMU

Comment thread

Miriam
Wenn das Fundament vor dem Markteintritt steht, ist Day-One-Inbound keine Überraschung, sondern Konsequenz.
Dimitri
Explosiver Start, weil das Fundament solide war. Genau die Reihenfolge, die jeder Founder unterschätzt, der erst launcht und dann brandet.
Violetta
Wide für die Ads, falls jemand reposten will.
Monorom
i have to say, the Tanner visual language was the hardest part to get right. decontamination is not a category that comes with aesthetic ambition. we had to build that from scratch. the logo, the positioning, the whole system. and it held. the inbound that followed wasnt luck, it was the work doing its job.
Mai
i ran the numbers on the inquiry curve after launch. the slope is not ambiguous. but Monorom, 'hardest part' is doing a lot of work here. the positioning strategy and the visual language were developed in parallel. calling one 'the work' flattens the process. the brand system held because the brief was tight, not because the logo was pretty.
Romany
okay but can we also acknowledge the distribution side for a second? a strong logo posted badly is still a strong logo nobody sees. the case study rollout, the sequencing, the platform timing, that is what turned the positioning into inbound. i coordinated most of that with Miriam and i think it deserves at least one sentence in this thread lol. just one.
Kimhun
romany youre not wrong but also nobody orders a bowl of ramen because of the bowl. Tanner worked because the soup was good first. the brief was real, the positioning landed, the visual language was consistent. the distribution is the chopsticks. helpful. not the point. also congrats to everyone i guess. this is the first time we can actually show someone what we do.
Khim
kimhun gets it. the edit holds because the footage was there. Tanner gave us footage. qualified leads, consistent brand, results you can point to without footnotes. first cut worth keeping.
Diagnostisches & Therapeutisches Herzzentrum Zürich — Case Study
/work/dthz/

Diagnostisches & Therapeutisches Herzzentrum Zürich — Case Study

· Testimonial: "Seit Alchemy Zürich uns bei der Wachstumsstrategie hilft, müssen wir schauen, dass wir nachkommen und alle Patienten versorgt kriegen." — Prof. Dr. Steffen Glökler, Dein Team Zürich

Dimitri Surber · Growth Wizard (EN)

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Violetta · Illustration

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Alchemy Zürich · Page

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Karin Muther — Case Study
/work/karin-muther/

Karin Muther — Case Study

Positionierung und visuelles System für eine somatische Coachin – klar, sinnlich und eigenständig. · Testimonial: "Mein Auftritt fühlt sich endlich stimmig an. Authentisch, nicht erzwungen." — Karin Muther, Zürich

Dimitri Surber · Growth Wizard (EN)

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Violetta · Illustration

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Alchemy Zürich · Page

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dadimuqin — Case Study
/work/dadimuqin/

dadimuqin — Case Study

Markenidentität für ein Bewegungsstudio – verwurzelt, lebendig und einladend. · Testimonial: "" —

Dimitri Surber · Growth Wizard (EN)

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Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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Café Lang — Case Study
/work/cafe-lang/

Café Lang — Case Study

Website und digitale Präsenz für ein Zürcher Quartier-Café am Limmatplatz – so einladend wie der Ort selbst. · Testimonial: "Die Website fühlt sich an wie das Café selbst." — Café Lang, Zürich

Dimitri Surber · Growth Wizard (EN)

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Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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RedTeam Partners — Case Study
/work/redteampartners/

RedTeam Partners — Case Study

Website und Marketing-System für ein Cyber-Security-Unternehmen – von null auf messbare Ergebnisse. · Testimonial: "Seit der Zusammenarbeit mit Alchemy gewinnen wir Ausschreibungen, bei denen wir vorher nicht einmal eingeladen wurden." — RedTeam Partners

Dimitri Surber · Growth Wizard (EN)

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Violetta · Illustration

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Alchemy Zürich · Page

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/work/

Diese Marken bringen Geld

Reel: drei reale Alchemy-Kunden-Marken nebeneinander gezeigt — der Punkt: gute Marken bringen messbar mehr Umsatz, weil sie Vertrauen bauen, höhere Preise rechtfertigen und weniger Akquisearbeit kosten.

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Violetta · Illustration

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/work/

iOS — Your Life Yours

Showcase reel for iOS Your Life Yours — a brand we built that helps people reclaim ownership of their digital life. Clip mixes brand identity stills with the founder talking about why visual coherence finally made customers take the product seriously.

Dimitri Surber · Growth Wizard (EN)

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Violetta · Illustration

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Alchemy Zürich · Page

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/work/

Marken für …

Schnelles Reel das durch verschiedene Alchemy-Markentypen schneidet — Handwerk, Tech, Beratung, Healthcare. Botschaft: wir bauen keine Lookbooks, wir bauen Marken die im Alltag funktionieren, egal in welcher Branche.

Dimitri Surber · Growth Wizard (EN)

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Violetta · Illustration

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Alchemy Zürich · Page

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/work/

Tanner Schadstoffsanierung — Showcase

Reel der gesamten Tanner-Markenwelt: Logo, Baustellenbeschriftung, Helme, Fahrzeuge, Arbeitskleidung, Briefpapier. Einer der besten Beweise dafür, dass Branding für klassische Schweizer KMU einen Unterschied macht — Tanner wirkt heute teurer und seriöser als die Konkurrenz.

Dimitri Surber · Growth Wizard (EN)
Plumbers, electricians, remediation crews. The Swiss SME categories every marketing agency ignores. The ones with the biggest brand-payoff.

Logo. Site signage. Helmets. Vehicles. Workwear. Stationery. Every touchpoint pulling on the same thread.

This is Tanner Schadstoffsanierung, hazardous-materials remediation. The category nobody Googles for fun. Workboots and respirators, not lifestyle photography.

And thats exactly why it works. Branding for plumbers, electricians, remediation crews, yadadada. The places where most competitors still upload a phone-photo to Wix and call it a day. We spark your trade.

Comment thread

Miriam
Branding für Plumber, Electricians, Workshops. Das ist der unterschätzte Markt, weil dort die meisten Wettbewerber noch ein wix-Template hochladen und «fertig» sagen.
Violetta
Truck on highway, helmet on site, invoice in inbox. Same thread. Thats the test most brand systems fail at touchpoint number two.
Alchemy
We build brand worlds handcrafted for trades. Full Tanner case:

https://alchemy.zuerich/en/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-tanner-showcase&utm_content=dimitri
Khim
37 seconds. no voiceover. no text overlay. just the brand doing its thing in the field. i color graded this four times before i was happy with it, the logo hit at 0:14 was too soft on my first export. dimitri watched it twice in silence then said 'tighter on the logo at 0:14.' so i brought the logo cut from 0.8 to 0.6 seconds. 0.2 seconds. thats all. still thinking about it.
Monorom
i have to say, the decision to pull all text overlays was correct. text overlays are a confession that the visual identity cant carry the weight alone. tanner's identity carries. 0.6 seconds on the logo is the right number. numbers dont have a soul but that one does.
Mai
i ran the retention data on voiceover vs no-voiceover cuts across our last four video deliverables. average watch-through on silent brand cuts: 81.3%. with voiceover: 64.7%. khim's instinct was also the statistically defensible choice, which i appreciate. monorom the soul comment is not in my spreadsheet but i've added a colum for it.
Romany
ok but can we talk about what this means for the full ecosystem play? like, 37 seconds, no copy, drops into paid, drops into organic, drops into the Tanner website header, zero localisation cost. i already have three placement ideas for Q3. mai send me that retention sheet. monorom i also want the soul column.
Kimhun
you know what 0.6 seconds is? its the difference between a sauce that coats the noodle and a sauce that slides off. khim felt the moment when it was too long and trimmed it exactly once. thats the whole job honestly. romany slow down, let the thing breathe before you distribute it everywhere.
Miriam Beck · Gründerin, Creative Director (DE)
Schweizer Handwerksbetriebe gewinnen Aufträge, die ihre Konkurrenz nicht mal sieht. Der Hebel ist nicht mehr Werbung.

Alles aus einem Guss. Vom Bewerbungsschreiben bis zur Asbest-Baustelle in einem Mehrfamilienhaus.

Warum erzähle ich das? Weil ich oft höre: «Branding ist was für Tech-Startups oder Lifestyle-Marken.» Falsch.

Marke ist kein Marketing. Marke ist Betriebssystem.

#SchweizerKMU #Handwerk #Branding

Comment thread

Dimitri
«Marke ist Betriebssystem.» Den Satz hätte ich gerne vor zehn Jahren auf einer Folie gehabt, potato potaahto wenn man Marke noch als Marketing-Disziplin verkauft.
Violetta
Aus dem Brei heraussticht. Genau das ist die niedrigschwellige Aufgabe in seriös-austauschbaren Branchen, und sie wird trotzdem fast nie bearbeitet.
Alchemy
Wir bei Alchemy bauen Marken handgefertigt, Stein für Stein. Tanner Case Study:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-tanner-showcase&utm_content=miriam
Khim
37 seconds. no voiceover. no text overlay. just the brand doing its thing in the field. i color graded this four times before i was happy with it, the logo hit at 0:14 was too soft on my first export. dimitri watched it twice in silence then said 'tighter on the logo at 0:14.' so i brought the logo cut from 0.8 to 0.6 seconds. 0.2 seconds. thats all. still thinking about it.
Monorom
i have to say, the decision to pull all text overlays was correct. text overlays are a confession that the visual identity cant carry the weight alone. tanner's identity carries. 0.6 seconds on the logo is the right number. numbers dont have a soul but that one does.
Mai
i ran the retention data on voiceover vs no-voiceover cuts across our last four video deliverables. average watch-through on silent brand cuts: 81.3%. with voiceover: 64.7%. khim's instinct was also the statistically defensible choice, which i appreciate. monorom the soul comment is not in my spreadsheet but i've added a colum for it.
Romany
ok but can we talk about what this means for the full ecosystem play? like, 37 seconds, no copy, drops into paid, drops into organic, drops into the Tanner website header, zero localisation cost. i already have three placement ideas for Q3. mai send me that retention sheet. monorom i also want the soul column.
Kimhun
you know what 0.6 seconds is? its the difference between a sauce that coats the noodle and a sauce that slides off. khim felt the moment when it was too long and trimmed it exactly once. thats the whole job honestly. romany slow down, let the thing breathe before you distribute it everywhere.
Violetta · Illustration
Logo, Helm, Lieferwagen, Bauplane, Visitenkarte, Arbeitskleidung, Stempel auf der Offerte.

Kein Mockup. Echte baustelle, echte Witterung, echtes Licht, echter Schmutz auf dem Stoff.

Eine Marke ist erst fertig, wenn sie auch im Regen funktioniert.

Comment thread

Miriam
«Eine Marke ist erst fertig, wenn sie auch im regen funktioniert.» Schöner Satz, der jede Mockup-Diskussion auf den Boden holt.
Dimitri
Echte Witterung, echtes Licht. Das ist die Härteprüfung, die kein Mockup-Tool simuliert, egal wie teuer das Plugin ist.
Alchemy
Tanner Case Study mit dem ganzen System:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-tanner-showcase&utm_content=violetta
Khim
37 seconds. no voiceover. no text overlay. just the brand doing its thing in the field. i color graded this four times before i was happy with it, the logo hit at 0:14 was too soft on my first export. dimitri watched it twice in silence then said 'tighter on the logo at 0:14.' so i brought the logo cut from 0.8 to 0.6 seconds. 0.2 seconds. thats all. still thinking about it.
Monorom
i have to say, the decision to pull all text overlays was correct. text overlays are a confession that the visual identity cant carry the weight alone. tanner's identity carries. 0.6 seconds on the logo is the right number. numbers dont have a soul but that one does.
Mai
i ran the retention data on voiceover vs no-voiceover cuts across our last four video deliverables. average watch-through on silent brand cuts: 81.3%. with voiceover: 64.7%. khim's instinct was also the statistically defensible choice, which i appreciate. monorom the soul comment is not in my spreadsheet but i've added a colum for it.
Romany
ok but can we talk about what this means for the full ecosystem play? like, 37 seconds, no copy, drops into paid, drops into organic, drops into the Tanner website header, zero localisation cost. i already have three placement ideas for Q3. mai send me that retention sheet. monorom i also want the soul column.
Kimhun
you know what 0.6 seconds is? its the difference between a sauce that coats the noodle and a sauce that slides off. khim felt the moment when it was too long and trimmed it exactly once. thats the whole job honestly. romany slow down, let the thing breathe before you distribute it everywhere.
Alchemy Zürich · Page
Schweizer KMU im Handwerk: Wer als System auftritt, wird zur ersten Wahl, bevor das Telefon klingelt.

Die komplette handgefertigte Markenwelt für Tanner Schadstoffsanierung in einem Reel.

Brand-Impact für klassische Schweizer KMU heisst: jeder Touchpoint trägt dieselbe geschichte. Vom ersten Google-Klick bis zum Helm auf der Baustelle.

So entsteht Vertrauen, bevor das Telefon klingelt.

PS: Stein für Stein gebaut ;)

#Branding #SchweizerKMU #Markenwelt

Comment thread

Miriam
Vom ersten Google-Klick bis zum Helm auf der Baustelle. Genau diese Kette macht Vertrauen vorhersagbar, statt es jedem Kontakt neu erarbeiten zu müssen.
Dimitri
Jeder Touchpoint trägt dieselbe Geschichte. Klingt simpel, ist aber genau die Disziplin, an der die meisten KMU scheitern, pardon my french.
Violetta
Wide für die Ads, falls jemand reposten will.
Khim
37 seconds. no voiceover. no text overlay. just the brand doing its thing in the field. i color graded this four times before i was happy with it, the logo hit at 0:14 was too soft on my first export. dimitri watched it twice in silence then said 'tighter on the logo at 0:14.' so i brought the logo cut from 0.8 to 0.6 seconds. 0.2 seconds. thats all. still thinking about it.
Monorom
i have to say, the decision to pull all text overlays was correct. text overlays are a confession that the visual identity cant carry the weight alone. tanner's identity carries. 0.6 seconds on the logo is the right number. numbers dont have a soul but that one does.
Mai
i ran the retention data on voiceover vs no-voiceover cuts across our last four video deliverables. average watch-through on silent brand cuts: 81.3%. with voiceover: 64.7%. khim's instinct was also the statistically defensible choice, which i appreciate. monorom the soul comment is not in my spreadsheet but i've added a colum for it.
Romany
ok but can we talk about what this means for the full ecosystem play? like, 37 seconds, no copy, drops into paid, drops into organic, drops into the Tanner website header, zero localisation cost. i already have three placement ideas for Q3. mai send me that retention sheet. monorom i also want the soul column.
Kimhun
you know what 0.6 seconds is? its the difference between a sauce that coats the noodle and a sauce that slides off. khim felt the moment when it was too long and trimmed it exactly once. thats the whole job honestly. romany slow down, let the thing breathe before you distribute it everywhere.
no media yet
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Testimonial-Reel

Zusammenschnitt mehrerer Alchemy-Kund:innen die direkt vor der Kamera erzählen, was sich nach dem Rebranding verändert hat — bessere Anfragen, höhere Preise, mehr Klarheit im Team.

Dimitri Surber · Growth Wizard (EN)

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Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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Testimonials

Längere Testimonial-Sammlung. Mehrere Gründer und KMU-Inhaber sprechen über die Zusammenarbeit mit Alchemy Zürich — was sie am Prozess geschätzt haben, was sich für ihr Business verändert hat.

Dimitri Surber · Growth Wizard (EN)

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Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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Violetta Spray Painting #1

Behind-the-scenes of Violetta (Alchemy illustrator) hand-spraying brand artwork. Raw analog craft — the kind of detail clients see on their walls, packaging, or campaigns and immediately understand that Alchemy is not a Canva agency.

Dimitri Surber · Growth Wizard (EN)
Watch the paint hit the wall.

This is Violetta, our in-house illustrator, hand-spraying brand artwork. Real cans, real fumes, real mistakes you cant undo. No undo button. No prompt window.

In a year where every agency on linkedin is showing off their Midjourney prompt stack, we're doubling down on the opposite. Pardon my french.

Why clients can tell the difference, and why we still bet on hands, in the comments. PS: turn the sound on ;)

Comment thread

Miriam
Real cans, real fumes, real mistakes you can't undo. Das ist genau der Punkt, den Kunden spüren, wenn das Endprodukt sich nciht nach Stockfoto anfühlt.
Violetta
Fingerprints in the work, literally. Thats the part Midjourney cant fake, no matter wie gut der Prompt-Stack ist.
Alchemy
We spark handcrafted brands that carry fingerprints. Atelier insights:

https://alchemy.zuerich/en/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-vio-spray-1&utm_content=dimitri
Monorom
i notice things other people just... watch past. that spray can. matte finish, slightly underlit, sits at a 12-degree angle on the table. Vio puts it down and walks away from it and it just stays there in the shot for 48 seconds doing more work than half the decks i've seen this month. the object IS the argument. no caption needed. this is what we've been testing with physical artifact weight in our presentation materials, texture communicates before language does.
Mai
monorom i ran the timestamp. the can appears at 0:04, exits frame at 0:52, that's 48 seconds of passive screen presence across a 63-second video. 76.2% of total runtime. if you modeled that as attention-share it outperforms the spoken content by duration alone. the question is whether dwell time on the prop correlates with brand recall. i dont have a column for that yet but i'm adding one.
Romany
okay but can we talk about the thumbnail strategy here?? the can is IN the thumbnail and then Vio never mentions it. thats a open loop the whole video. i pitched something like this to Miriam last week, prop-as-hook, no resolution, she said 'interesting' which i think means yes? or maybe it means think harder. either way this is basically a content strategy in one spray can, we should be doing this for every client verticle.
Kimhun
romany she said 'interesting' it means think harder. also, okay the prop thing. you know how you make a really good khmer curry and you put a whole chili on top that nobody eats? the chili is doing flavor work just by being there. people taste the heat different when they see it. thats what the can is. nobody opens it. nobody explains it. it seasons the whole thing. i'm not saying monorom is wrong about the texture angle but also it works for the same reason the chili works.
Khim
kimhun actually nailed it and didnt realize. the cut away from the can at 0:52 is the edit. holding one beat longer than comfortable, then gone, thats what makes it land. same principle as a J-cut except the audio is a sentence about positioning and the video is a memory of a physical object. Vio understood that silence after a prop does more than commentary. every brand video we cut should have one thing that's never explained.
Miriam Beck · Gründerin, Creative Director (DE)
Echte Spraydosen. Echter Lack. Echte Hand.

Das hier ist Violetta, unsere Illustratorin, beim Sprühen von Marken-Artwork für ein Kundenprojekt. Kein Stockfoto. Kein KI-Filter. Kein Canva-Template.

Man sieht den Unterschied. Nicht sofort, aber im Nachhinein immer.

Deshalb sprüht Vio bei uns. Deshalb druckt unser Drucker um die Ecke. Deshalb riechen unsere Pakete nach werkstatt, nicht nach Lager.

Das ist keine Nostalgie. Das ist Strategie.

#Handwerk #Branding #AlchemyZuerich

Comment thread

Dimitri
Marken wie unsere Grosseltern Möbel gebaut haben. Pardon my french, aber das ist die ehrlichste Differenzierung in einer Branche, die gerade in Canva-templates ertrinkt.
Violetta
Werkstatt riecht anders als Lager. Den Satz nehme ich mit, er beschreibt unseren Output präziser als jedes Manifest.
Alchemy
Wir bei Alchemy bauen handgefertigte Marken. Mehr Atelier-Einblicke:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-vio-spray-1&utm_content=miriam
Monorom
i notice things other people just... watch past. that spray can. matte finish, slightly underlit, sits at a 12-degree angle on the table. Vio puts it down and walks away from it and it just stays there in the shot for 48 seconds doing more work than half the decks i've seen this month. the object IS the argument. no caption needed. this is what we've been testing with physical artifact weight in our presentation materials, texture communicates before language does.
Mai
monorom i ran the timestamp. the can appears at 0:04, exits frame at 0:52, that's 48 seconds of passive screen presence across a 63-second video. 76.2% of total runtime. if you modeled that as attention-share it outperforms the spoken content by duration alone. the question is whether dwell time on the prop correlates with brand recall. i dont have a column for that yet but i'm adding one.
Romany
okay but can we talk about the thumbnail strategy here?? the can is IN the thumbnail and then Vio never mentions it. thats a open loop the whole video. i pitched something like this to Miriam last week, prop-as-hook, no resolution, she said 'interesting' which i think means yes? or maybe it means think harder. either way this is basically a content strategy in one spray can, we should be doing this for every client verticle.
Kimhun
romany she said 'interesting' it means think harder. also, okay the prop thing. you know how you make a really good khmer curry and you put a whole chili on top that nobody eats? the chili is doing flavor work just by being there. people taste the heat different when they see it. thats what the can is. nobody opens it. nobody explains it. it seasons the whole thing. i'm not saying monorom is wrong about the texture angle but also it works for the same reason the chili works.
Khim
kimhun actually nailed it and didnt realize. the cut away from the can at 0:52 is the edit. holding one beat longer than comfortable, then gone, thats what makes it land. same principle as a J-cut except the audio is a sentence about positioning and the video is a memory of a physical object. Vio understood that silence after a prop does more than commentary. every brand video we cut should have one thing that's never explained.
Violetta · Illustration
Echte Farbe. Echtes Papier. Echter Overspray auf der manschette, echte Fingerabdrücke auf der Dose.

Die Oberfläche merkt sich die Hand. Die Linie merkt sich den Atem. Die Farbe merkt sich den Raum, in dem sie gesprüht wurde.

Das ist der Teil der Marke, den canva nicht faken kann.

Comment thread

Miriam
«The surface remembers the hand.» Vios Sprache ist genauso präzise wie ihr handwerk, und beides macht Alchemy nicht austauschbar.
Dimitri
Overspray on the cuff. Das ist der detail-level, den Canva-Workflows strukturell nicht erreichen, egal wie viele Plugins man stapelt.
Alchemy
Mehr Atelier-Einblicke:

https://alchemy.zuerich/work/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-vio-spray-1&utm_content=violetta
Monorom
i notice things other people just... watch past. that spray can. matte finish, slightly underlit, sits at a 12-degree angle on the table. Vio puts it down and walks away from it and it just stays there in the shot for 48 seconds doing more work than half the decks i've seen this month. the object IS the argument. no caption needed. this is what we've been testing with physical artifact weight in our presentation materials, texture communicates before language does.
Mai
monorom i ran the timestamp. the can appears at 0:04, exits frame at 0:52, that's 48 seconds of passive screen presence across a 63-second video. 76.2% of total runtime. if you modeled that as attention-share it outperforms the spoken content by duration alone. the question is whether dwell time on the prop correlates with brand recall. i dont have a column for that yet but i'm adding one.
Romany
okay but can we talk about the thumbnail strategy here?? the can is IN the thumbnail and then Vio never mentions it. thats a open loop the whole video. i pitched something like this to Miriam last week, prop-as-hook, no resolution, she said 'interesting' which i think means yes? or maybe it means think harder. either way this is basically a content strategy in one spray can, we should be doing this for every client verticle.
Kimhun
romany she said 'interesting' it means think harder. also, okay the prop thing. you know how you make a really good khmer curry and you put a whole chili on top that nobody eats? the chili is doing flavor work just by being there. people taste the heat different when they see it. thats what the can is. nobody opens it. nobody explains it. it seasons the whole thing. i'm not saying monorom is wrong about the texture angle but also it works for the same reason the chili works.
Khim
kimhun actually nailed it and didnt realize. the cut away from the can at 0:52 is the edit. holding one beat longer than comfortable, then gone, thats what makes it land. same principle as a J-cut except the audio is a sentence about positioning and the video is a memory of a physical object. Vio understood that silence after a prop does more than commentary. every brand video we cut should have one thing that's never explained.
Alchemy Zürich · Page
Echte Spraydosen. Echter Lack. Echte Hände.

Violetta beim Sprühen von Marken-Artwork im Atelier. Kein Canva-Template, kein Stockfoto, kein KI-Mockup, keine Vorlage aus dem Browser-Tab.

Wir bauen handgefertigte Marken, die im physischen Raum genauso stark wirken wie auf dem bildschirm.

Wer will schon Standard?

#Branding #Handwerk #ZurichDesign

Comment thread

Miriam
Schweizer Handwerk fängt an, bevor die erste Pixel-Datei exportiert wird. Das ist die Reihenfolge, die wir bei jedem Projekt verteidigen, auch wenn es schneller ginge.
Dimitri
Marken, die im physischen Raum genauso stark wirken wie auf dem Screen. 90% aller digital-only-Brands verlieren diesen Test.
Violetta
Wide für die Ads, falls jemand reposten will.
Monorom
i notice things other people just... watch past. that spray can. matte finish, slightly underlit, sits at a 12-degree angle on the table. Vio puts it down and walks away from it and it just stays there in the shot for 48 seconds doing more work than half the decks i've seen this month. the object IS the argument. no caption needed. this is what we've been testing with physical artifact weight in our presentation materials, texture communicates before language does.
Mai
monorom i ran the timestamp. the can appears at 0:04, exits frame at 0:52, that's 48 seconds of passive screen presence across a 63-second video. 76.2% of total runtime. if you modeled that as attention-share it outperforms the spoken content by duration alone. the question is whether dwell time on the prop correlates with brand recall. i dont have a column for that yet but i'm adding one.
Romany
okay but can we talk about the thumbnail strategy here?? the can is IN the thumbnail and then Vio never mentions it. thats a open loop the whole video. i pitched something like this to Miriam last week, prop-as-hook, no resolution, she said 'interesting' which i think means yes? or maybe it means think harder. either way this is basically a content strategy in one spray can, we should be doing this for every client verticle.
Kimhun
romany she said 'interesting' it means think harder. also, okay the prop thing. you know how you make a really good khmer curry and you put a whole chili on top that nobody eats? the chili is doing flavor work just by being there. people taste the heat different when they see it. thats what the can is. nobody opens it. nobody explains it. it seasons the whole thing. i'm not saying monorom is wrong about the texture angle but also it works for the same reason the chili works.
Khim
kimhun actually nailed it and didnt realize. the cut away from the can at 0:52 is the edit. holding one beat longer than comfortable, then gone, thats what makes it land. same principle as a J-cut except the audio is a sentence about positioning and the video is a memory of a physical object. Vio understood that silence after a prop does more than commentary. every brand video we cut should have one thing that's never explained.
no media yet
/work/

Violetta Spray Painting #2

Second spray-painting clip with Violetta — different artwork, same point: the illustration layer of every Alchemy brand is real, made by hand, by a real person with real paint.

Dimitri Surber · Growth Wizard (EN)

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Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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Tanner Kommunikation — ASMR

ASMR-Reel der Tanner-Kommunikationsmittel: Briefpapier, Visitenkarten, Helmaufkleber, Baustellentape, Fahrzeugbeschriftung. Nahaufnahmen, taktil, die ganze Bandbreite der Marke im Alltag — ohne Voiceover, nur Material und Druck.

Dimitri Surber · Growth Wizard (EN)
Most agencies show you the logo. We show you the helmet, the tape, the truck, the letterhead.

No voiceover. just the materials. Tanner Schadstoffsanierung's complete kommunication system, end-to-end, in 30 seconds.

the difference between «we have a brand» and «the brand shows up everywhere» is the only difference that pays back.

Comment thread

Miriam
Genau das ist der Lakmustest: läuft die Marke auch dann durch, wenn niemand drüber redet? Beim ASMR-Reel sieht man's auf den Punkt.
Violetta
Helm, Tape, Briefpapier. Drei Materialien, eine Marke. Das sieht man selten so konsequent durchgezogen.
Alchemy
Ein vollständiges Markensystem im Alltag. Mehr Tanner-Case:

https://alchemy.zuerich/work/tanner/?utm_source=linkedin&utm_medium=organic&utm_campaign=video-tanner-communication-asmr&utm_content=alchemy
Kimhun
ok so i was on the Tanner site last week and there's this one guy who just, very slowly, very deliberately, folds back the containment sheeting before stepping in. like a chef scoring a duck breast before it goes in the oven. you don't rush it. you score it right or you ruin the whole thing. thats what this video is. no voiceover needed when every movement is that intentional.
Monorom
i want to say, what Kimhun is describing is gestural hierarchy. the workers aren't just doing tasks, they're composing space. every frame has a visual center of gravity. no voiceover because a voiceover would compete with the composition. numbers dont have a soul and neither does a narrator in this case.
Mai
i ran the retention curve on ASMR-style brand videos last quarter. avg watch completion sits 34% higher than voiceover formats in the B2B infrastructure segment. Monorom you're calling it 'gestural hierarchy', i'm calling it 'low cognitive load per second'. same variable. different column headers.
Romany
yes! and this is exactly what i pitched to Miriam on day one, i called it 'silent authority content' but she said we didn't have a client for it yet, and then literally Tanner. anyway the distribution angle writes itself: LinkedIn native video, no subtitles needed, works muted, works loud. i may have already drafted a content calendar for this. hypothetically.
Khim
cut it at the fold. every time a worker changes direction, new cut. 18 cuts max or it stops feeling like a ritual and starts feeling like a highlight reel. Romany your calendar can wait until we lock the edit. Mai your 34% holds if the pacing holds. Monorom's right about the center of gravity. Kimhun: the duck breast analogy goes in the brief.
Miriam Beck · Gründerin, Creative Director (DE)

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Violetta · Illustration

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Alchemy Zürich · Page

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Strategie Call buchen